97D flood repair Drone footage by David Retzer CLICK TO SEE VIDEO RoadRunner

Ministry of Transportation and Infrastructure Employee Newsletter June 2017 All Aboard for TELP – Improving Onboarding and Orientation Submitted by Kim Struthers, Manager of Workforce Programs/TELP Administrator and Lean Project Team Member

Since September 2016, a Lean project team has announce that we have wrapped been hard at work to improve the Technician Entry up the project, and are celebrating Level Program (TELP) onboarding and orientation its conclusion with the launch of a process, for supervisors and employees. new TELP website! I am part of this awesome team, which is made Check out these great new up of colleagues from across the province who resources which are now are involved in the program, and I am pleased to available: report out on behalf of my team members. • Frequently Asked Questions for As part of the project’s research phase, we TELPs and TELP Supervisors surveyed past and current TELP employees (aka TELPs) and their supervisors. TELP supervisors • A program Roles and requested more knowledge and training for their Responsibilities document role, whereas TELPs indicated they could use • TELP and TELP Supervisor more support and a clearer sense of program key work goals for their roles and responsibilities. MyPerformance profiles p Eight of our project team members mapping out the TELP onboarding and orientation process: Stephanie Lorentz, Nicole Folk, Kim Struthers, Hali Davenport, Tanya Barrett, Krysta Groenewegen van der Weiden, Desiree Veness and Jarret Wedel. Missing: Melanie Robbestad and After we identified these pain points in the • A TELP Supervisor Guide process, we went through a series of brain- photographer Nick Nixon. storming and problem-solving exercises to come • High-level roadmaps of the up with some solutions. These solutions fell into onboarding and orientation process for TELPs I’d like to give a huge shout out to my team employees and help make the onboarding and three main categories – training, communications, and TELP Supervisors members, whose dedication and commitment orientation process as smooth and efficient and tools and materials from which we built our to this project have resulted in these great new as possible. In addition to the hyperlinks provided above, action plan of 16 items. resources and a new website. I know I speak on the site is accessible through the TELP intranet behalf of the team when I say that we hope this If anyone has any questions about the program or The team has been hard at work on these action hyperlink on TRANnet. resource will benefit our TELP supervisors and project, please don’t hesitate to contact me. items over the past eight months. I’m pleased to More on Page 2…

1 RoadRunner June 2017 RoadRunner Editor’s Note Spring and summer have delivered some unusual Along the emergency response line, this issue I know that the collaborative spirit, CONTENTS June 2017 situations this year, including extra-high water of Runner also features the work of communication and professionalism that is levels and flooding in many parts of the province. Disaster Financial Assistance Arrangement typical of ministry employees, will help everyone Co-op Chanpreet Gill, to deal with the costly continue to step up to the demands at hand. District employees in the Okanagan Shuswap, consequences of last fall’s flooding in the Peace Thomspon Nicola, West Kootenay, Peace, Rocky District. With all the 2017 floods, there will “It’s always helpful to have somebody help Mountain and Cariboo have all been responding be more of this kind of work coming up. It’s buoy you in difficult times and problem-solve to widespread flooding, to keep people and goods wonderful to hear of the cohesive efforts by with and to share the marvelous moments moving safely along our and highways. individuals across our ministry to perform the with as well.” All Aboard for TELP – Improving During these prolonged massive efforts, it’s great daunting task of gathering and preparing damage – Jane Poynter Onboarding and Orientation Page 1 that humour – even poetry – can put a refreshing and repair documentation, which brings in Nancy McLeod Editor’s Note Page 2 perspective on big challenges. Check out Heidi financial assistance from the federal government. Editor Celebrates 75 Years Page 3 Postiknoff’s original use of the word “squirrely” Partnerships Learning Moves in describing the impact Forward with Move-U Page 4 of March freshet that led Employee Advisory Forum to West Kootenay District terrain “Slip Slidin’ Away.” 2017 Direction Discussed at EAF Leadership Team Meeting (At last take, the West with Executive Page 5 Kootenay District and Information Security and Privacy others were still dealing – Lessons Learned Page 6 with the power of nature What the Leader In You Means to Me Page 6 that led to extensive road closures.) Piecing the Peace Back Together Page 7 p  of Highway 97C and Highway 97D, on May 5. p Work at Hot Spring Road, near Nakusp, on June 1. Slip Slidin’ Away Page 8 TRAN Who’s Who In the email for your story, please attach the All Aboard for TELP – The Climate Action Program Word document and graphics (photos, charts, THANKS TO – Here to Help Reduce GHGs Page 9 etc.) separately. Please DO NOT embed graphics Improving Onboarding in the article — this compromises reproduction OUR SUPPORTING CAST Introducing the Information and Orientation Management, Security quality and the images may not be useable by Ashley Cousens – for and Privacy Team Page 10 our graphic artist. Photos supplied should be one … Continued from Page 1 her winning submission megabyte. So Long, Farewell… for our new TELP logo But Hopefully Not Goodbye! Page 11 For contributor guidelines, writing tips and upcoming deadlines, see Road Runner on DID YOU KNOW? Corrin Peet – for her TRANnet. graphic design skills More than 265 TELPs have Check out the Employee Advisory Forum website for our onboarding and The RoadRunner employee newsletter is been hired into the program TELP Ashley Cousen’s for regular updates: gww.th.gov.bc.ca/EAF/ orientation roadmaps published four times a year, on the Ministry of since it started in 2006. winning TELP design. Transportation and Infrastructure Internet site. home_intra.asp. Melissa Thickens and TELP has a current retention rate of We welcome your story submissions. Email your For @Work – the Public Service Community Sandra Toth Nacey – for being our Website, visit: gww.gov.bc.ca/ article as a Word document (approx. 500 words 65 per cent. project sponsors maximum) and your high-resolution photographs as Graphic design for Road Runner is provided JPEGs to: [email protected]. by Kathy Macovichuk.

2 RoadRunner June 2017 Alaska Highway Celebrates 75 Years Submitted by Lisa Bush, District Clerk

The Alaska Highway in northern B.C., highway) is at Mile 20 – the Kiskatinaw Ultimately, the U.S. military got its supply route, the Yukon and Alaska is turning 75 . This is the first curved wooden from rail’s end in Dawson Creek, through B.C. and years old this year – it’s been around bridge ever built in Canada, and one of the the Yukon, and into Alaska. The Alaska Highway for half of Canada’s history! very few that still remain. This 190-foot has come a long way from that “corduroy path,” curved and banked structure was built to built of logs through the bush, to where it is now I would go so far as to say the Alaska accommodate the bend in the highway at able to accommodate all kinds of transport – from Highway was to Second World War- this point along the river. industrious commercial to the innumerable era North America what the railroad tourist vehicles that make the pilgrimage each year. was to Confederation. Just as the There are still people around who remember railroad was of greater significance the collapse of the Taylor Bridge across the There is a lot more fascinating information to the country than merely a way to Peace River in 1957. It was precipitated by available about the historic route and get from point A to point B, so too a landslide, which completely displaced the engineering achievement, including a 1944 does the Alaska Highway tell our bridge’s anchor blocks. (Happily, archival documentary produced by the U.S. history, as it puts place names to our there were no injuries or loss of life). This Army, the unheralded contributions of African- pioneering spirit. event is well documented, and although American workers and celebratory events ◆ p “Corduroy road” was put in by the U.S. Army. (Photo: U.S. Army Corp of Engineers) the learning from this experience was planned for this summer. Back in 1942, the Americans were applied to the replacement bridge, the river feeling a little jumpy, with Japan banks at Taylor continue to challenge the best breathing down their necks in the engineering minds. North Pacific. Alaska was pretty isolated because the only way to get to most places was by air or sea, both of which were vulnerable to the Japanese. RENOWNED AUTHOR TRAVELS A permanent, all-season land access ALASKA HIGHWAY TO was needed, so Canada agreed to allow the U.S. military to push a road RESEARCH BLACK WORKERS through the Canadian wilderness. With the strategic requirement for an In the early spring of 1942, thousands The Alaska Highway overland route from mainland United States of troops and wave after wave of stretches from to Alaska and a shortage of military personnel Dawson Creek, B.C., p Handshake at Contact Creek where crews working their equipment were dispatched from at the time, the U.S. drew on its black military to Delta Junction, contingent to build the Alaska Highway. way southward, connected with crews working northward, various points throughout the north Alaska. (Luigi Oct. 25, 1942 (Photo: U.S. Army Corps of Engineers) – Dawson Creek, Fort Nelson and Zanasi/Wikipedia) Fully one third of the 10,000 military labourers Whitehorse, to name a few. They were were African-American. They fought the perils able to create a very rough – more of the Canadian wilderness just as their white than 2,400 kilometres long – in just eight task of road building almost unending. It’s hard counterparts did, and their efforts on this months. Over time, the highway has been to imagine what those workers had to endure, project are credited with desegregating the shortened somewhat with the removal of many between the cold in winter, and deprivation armed services in 1948. of the switchbacks that some believe were and mosquitoes (dubbed “bush bombers”) in intentionally designed into the highway to deter summer, making their long hours miserable. Lawrence Hill, author of The Book of Negroes possible air attack. and The Illegal, will be travelling the Alaska It required a lot of world-class engineering Highway this summer to research his next As if the time pressure of that initial construction to make a way through the vast and varied book, exploring this little-known contribution p Canadian author Lawrence Hill has been travelling was not enough, the challenges kept on coming. terrain. A person could write a book on to race relations. ◆ the Alaska Highway during its 75th anniversary to The swampy muskeg swallowed up more than a the many along this road. The first research a new book. (Photo: CBC Books) few vehicles, and freeze and thaw cycles made the engineering marvel one encounters (on the old

3 RoadRunner June 2017 Partnerships Learning Moves Forward with Move-U Submitted by Connie Van Schaik, Policy Analyst, Partnerships Department

Last spring, when Partnerships Department The first Move-U session was March 1. We invited employees were consulted during the creation of best-selling author and negotiation expert Peter the department’s first strategic plan, they identified Johnston (Negotiating with Giants), to provide a need for a formalized training plan to build a advice and guidance on how to negotiate with sustainable workforce. anyone – from various levels of government to little children. (No guarantees on the last one!) Employees also indicated that they would like to learn together, and for the learning Highlights from Peter’s engaging session included: opportunities to involve employees from all three branches: Pacific Gateway; Properties • Negotiating is truly the art of influencing and Land Management; and Transit and Crown • Key attributes of a successful negotiation Agency Programs. include: Through further conversations, the concept of – Being collaborative – relationship-building Move-U was born – a department-wide, flagship and good communication are important training opportunity, based on our vision, – Being open – changing your mindset can “Partnerships that Move Us.” help you be more effective p The key points of Peter Johnston’s presentation were captured in a graphic by Lisa Edwards from Get the Picture. Move-U sessions are mandatory for all department – Know who needs to be at the table – and and author, whose goal was to end slavery. She “I found the session very interesting, and learned employees, and enable staff to engage with both equally as important, who doesn’t wrote Uncle Tom’s Cabin, which became very some new techniques.” internal and external subject matter experts, popular and sold millions of copies. This led her to – Define the roles and responsibilities for each in areas relevant to the work we do in the meet President Abraham Lincoln, and she was able “I found the presentation to be very enlightening person on your team Partnerships Department. Sessions consist of to convince him to issue the emancipation order and entertaining and would like to learn more. I seminar-style events with topics that are of – Most important of all – explore the interests to abolish slavery. Peter said this was a perfect also like that the principles and methods could be interest to everyone. of all the parties at the table example of starting your negotiating long before adapted to work in all types of situations ranging you get to the table. from business to family matters.” Peter provided a number of examples of successful negotiations that influenced After the session, our employees provided “I found it to be very instructive and relevant, and world events. One example was Harriet feedback such as: will use the information I learned Beecher Stowe, the American abolitionist about effective negotiating strategies for my daily work.” Our first Move-U session was an extremely positive experience and we look forward to our next learning opportunity in a few months. If anyone has any questions about Move-U or wants to learn more, they can contact me. ◆

t Ana Smirnova and Amy Hammerstedt were among employees directed to arm wrestle to illustrate that most people take a classic “win” or “lose” p Partnerships Department ADM Lindsay Kislock and Executive Director p Peter Johnston shared his expertise on the art of negotiation with approach to negotiation. David Greer open the department’s inaugural Move-U learning session. Partnerships Department employees.

4 RoadRunner June 2017 this topic will be collected and used by both • 2017 major projects include supervisory skills, the EAF and Executive. knowledge management and recognition. Warren then provided an update on the To wrap-up, I gave a summary of the 2016 November 2016 full forum meeting that was temperature checks and asked Executive for their held in Victoria. One activity there allowed us additional thoughts or feedback. We confirmed to identify five priorities based on employees’ our topics for the 2017 temperature checks. The feedback from the 2016 temperature checks: meeting and the conversations we had with supervisory skills, knowledge transfer, recognition, Executive made me really thankful for how executive level communication and workspace supportive our Executive is of the EAF and its 2017 Direction Discussed at EAF and tools. Teams were formed to drill deeper into members. Executive uses the information we each of the topics. EAF members also drafted 84 provide to help make informed decisions. Leadership Meeting with Executive submissions that will be mini projects, including Get2KnowMe, and teamwork and career So, what’s next? Watch for upcoming EAF projects Submitted by Audrie Henry, Employee Advisory Forum Leadership Team development profiles. Watch for these as they are and information on TRANnet News and in the released in 2017. Road Runner. If you have any questions or would like to know more about what the EAF does, Our newest Leadership Team member, Leanne please contact your local representative or check Garand, provided some details on the EAF’s 2016 the EAF website. successes and areas of focus for 2017: Before I go, I’d like to give a warm welcome to our • 2016 saw the release of Get2KnowUs, newest Leadership Team member, Leanne Garand, Mentoring Matters and My Learning Journal. and a fond farewell to Kristen Spearman. We The EAF recognition calendar was also really enjoyed working with you, Kristen, and we produced and TransAction was another appreciate all your contributions! ◆ great success! p Smiling faces at the EAF Leadership Team meeting with Executive: Government Communications and Public Engagement Communications Director Ryan Jabs, Finance and Management Services ADM Nancy Bain, EAF Vice-Chair Warren Lemky, EAF Leadership Team Leanne Garand, Deputy Minister Grant Main, Highways ADM Kevin Richter (via video conference), Infrastructure and Major Projects ADM Patrick Livolsi, Partnerships ADM Lindsay Kislock, Strategic Human Resources Facilitator Krysta Groenewegen van der Weiden and EAF Leadership Team member Audrie Henry. Find Fabulous Photos on TranBC Flickr www.flickr.com/photos/tranbc In April 2017, the Employee Advisory Forum’s • Work Environment Survey – The EAF will Our ministry Flickr page has more than 4,500 photos in more than 260 albums like: (EAF) Leadership Team met with our Executive continue to support the survey and ensure to provide an annual update on the EAF’s major EAF areas of focus align with 2015 survey • Pink Shirt Day accomplishments and deliverables in 2016, and results. • Flooding discuss areas of focus for 2017. • Succession Management – The EAF will • Major Projects EAF Vice-Chair Warren Lemky got us started with partner with the succession planning an overview of the EAF and provided a summary committee to deliver projects directly related • Highways History of our membership (more than 30 members to succession streams (such as supervisory • Inland Ferries spread across all departments throughout the excellence and knowledge management). • CVSE province). Warren then summarized what the EAF will focus on during 2017/18, how the focus was • Where Ideas Work – Initiatives from the BC determined and the role the EAF plays in making Public Service Agency’s corporate plan will things happen. be a key focus of the EAF’s 2017 temperature checks (temperature checks are informal EAF Strategic Human Resources Facilitator Krysta surveys where EAF members ask colleagues Groenewegen van der Weiden talked about the about their opinions on various topics). u Night work on relationship between government-wide and The spring temperature check focuses on Taylor Bridge, 2015. ministry priorities, and the EAF: innovation and empowerment; feedback on

5 RoadRunner June 2017 LESSON 6 Information Security and Privacy – Lessons Learned Information Incident – Recognize it, Report it

Submitted by Caner “Jenner” Budakoglu, Director of Information Management, Security and Privacy; and Lina Ma, Security and Privacy Analyst

Sometimes, the websites we trust can be was distributed, more interesting tidbits about six workstations became infected by the malicious 0811). The Security and/or Privacy Investigation compromised and used against us to distribute the incident were uncovered. It turned out that software as a result of the domino effect. teams will advise you of next steps. malicious software and infect our workstations. the website was owned by an industry group and contained some content contributed by one of our While we do our best to prevent them, information For more about information security, take a look Toward the end of 2016, our ministry information ministry’s business units. Additionally, the website incidents do happen. It is important to know how at our intranet page. If you have any questions security group received a notification about an had already been compromised for some time to manage them. about security or privacy, please contact us at: ◆ infected workstation, which was identified by a before being detected by the new security tool. [email protected]. new security tool being tested by the Office of What to do if you suspect or discover an the Chief Information Officer. Analysis of network It all started when one ministry user visited the information incident: traffic confirmed that the tool was correct and the compromised website and noticed that some • Inform your supervisor. infection was a true positive. strange characters were being displayed. Thinking that it was a workstation issue, that same ministry • Report this event as an On the surface, it appeared to be a common case user asked a co-worker to visit the website and incident to the Shared of falling victim to a phishing e-mail leading to an of course, the same strange characters appeared. Services Helpdesk at infected workstation. However, on closer look at These two users then asked some other co-workers (250) 387-7000 option the website through which the malicious software p Report information technology concerns to the Office of the Chief Information Officer to visit the website on their computers. In total, 3 (or toll-free 1-866-660- via the Shared Services Helpdesk.

u Employees made visual What the Leader in You Means to Me connections between Submitted by Gillian Moxham, Senior Project and Policy Analyst elements of leadership.

What does everyday leadership mean to you? “formal” leaders in supervisory and strategic roles out of the equation – good leaders are not afraid and “everyday leaders” alike. to admit to mistakes or that they don’t have This question was posed to 28 ministry staff at the the answers. Great leaders rely on the skills and Leader in You Workshop, held on Feb. 22 and 23, Participants came from a variety of backgrounds expertise of others and are respectful, trusting in Victoria. That one question tabled at the outset and represented every department across and trust-worthy. inspired many responses from “being positive” to the ministry. Over the course of the two-day “listening” to “being aware of others’ strengths” workshop, there were numerous discussions and A quote by Donald H. McGannon stuck with me to simply saying “good morning” to someone. group activities which had the participants delve after the workshop: “Leadership is action, not deep into the elements of leadership. Topics for position.” The workshop was facilitated by Randeep Tut, discussion included how the system of government Jennifer Fraser and Steve Sirett, all Ministry of and our personal values link to leadership, the This was the fifth Leader in You workshop, Transportation and Infrastructure staff. While the importance of building and maintaining trust, following a pilot in April of 2016. Additional facilitators were skilled and well-prepared, the time management strategies and how they link Leader in You workshops are in development ◆ discussion and contributions of the participants to leadership, team development, leading change, and the dates will be posted on TRANnet. were equally important in bringing value to the managing conflict and coaching. session. Since leadership can mean something u Facilitators Steve Sirett, Randeep Tut and Jennifer different to everyone, understanding different Through discussion and reflection, I came to Fraser (standing) and workshop participants take in perspectives on leadership is important for realize that for me, great leadership takes ego Clare Allan’s report from her group.

6 RoadRunner June 2017 Piecing the Peace Back Together Aerial view of reconstruction of Submitted by Chanpreet Gill, DFAA Project Assistant Highway 97 at Commotion Creek.

Six months ago, I was in class at the University of an amazing glimpse into government processes. Victoria, sitting in my familiar seat and listening to Visiting Fort St. John and Prince George linked me a lecture on venture capitalism. to two incredible teams and helped me form new relationships. I began to daydream about the last four years of my Bachelor of Commerce degree, and was Working as part of the DFAA team was a terrific overcome with mixed emotions, when I realized opportunity that allowed me to apply and build that I was eight short months away from upon my education in a truly meaningful way. I graduation. Was I ready to enter the real world? am incredibly proud of our work to help piece the I would soon find out. Peace back together! As a team that stretches across the province, we accomplished a task that In early 2017, I secured my fourth and final was beyond the reach of any individual person. co-op term as a Disaster Financial Assistance Arrangement (DFAA) Project Administrator. In After completing this co-op term, I know I am this role, I meticulously reviewed and organized ready to enter the real world with confidence. ◆ millions of dollars worth of invoices, timecards and other documents related to the June 2016 floods that took place in the Peace District. These documents would make up a part of the Province of British Columbia’s claim for reimbursement from the federal government. There were about 300 sites that had been damaged in the flooding. As you can imagine, bringing together all the documentation of the damage and repairs, was a lot of work that required persistence and extreme organization. Fortunately, I am a very detail- oriented person and love a good challenge, so I was excited to dive right in! But this was not a challenge I took on alone; in p Steve Schmuland, Chanpreet Gill and Mehmet Balibasa putting together documentation about the fact, it was very much a group endeavor. As a 2016 flooding in the Peace District. team with representatives from Headquarters, the Northern Region and the Peace District, over the course of four months, we critically reviewed thousands of pieces of paper, spent 24 nights away from home and drank far too much coffee. I should also mention, we were always in a boardroom that had no windows, to limit temptations from the outside world and keep us focused, I would assume. The DFAA process is extensive, detailed, and all encompassing, and achieving results is impossible without collaboration and communication between headquarters, the region and district staff. For me, the entire DFAA experience was eye opening and p Dawson Creek – 8th closed at 110th Ave.

7 RoadRunner June 2017 On the eve of March 17, a site to behold, We simply stood back, and watched it go squirrely! Slip Slidin’ Away A waterfall cascading down and hitting the road! Alas! A couple of highway closures, was nothing to sweat, in West Kootenay During the following 48 hours, the events were large, As we were prepared, to work harder yet. From rock falls to washouts to mudslides On Kootenay Pass and in the Creston Valley, District – the land was charged! YRB and WKD came together to rally. Submitted by Heidi Postnikoff, Road Area Manager We were prepared for freshet, The mornings came early and the nights lasted long, But this seemed too early, An event to remember that proved we were strong. Twenty-nine locations, remedied in 29 days, Perhaps not a record, but worthy of praise. As the public remained safe, And the sites all un-scathed. ◆

A failure on Reclamation Road was among 29 West Kootenay District sites requiring repair in March and April. This waterfall on Highway 21 inspired poetry.

8 RoadRunner June 2017 B.C. Climate Leadership Plan, the Pan-Canadian the ministry, and support the Bike to Work BC Framework and the B.C. on the Move 10-Year campaign. Transportation Plan. Examples of projects we are working on include installing electric Get involved! vehicle charging stations in rest areas around The Climate Action Program is here to help B.C. to encourage zero emission travel, as well you. Are you wondering how you could reduce as electrifying truck stops, so that heavy-duty emissions from a project you are working on? vehicles can plug-in instead of idle their engines Do you have an idea to reduce emissions in your to power auxiliary equipment like refrigerators work unit or area, or in the B.C. transportation while parked. The Climate Action Program – Here to sector in general? Are you looking for assistance We are also working with other branches in in calculating the greenhouse gas benefits and Help Reduce GHGs the ministry to cultivate climate-related ideas business cases of different options? Would you be and assist in their execution. For example, we interested in a presentation to learn more about Submitted by Rebecca Abernethy, Senior Policy Analyst are collaborating with the Marine Branch to our group and what we can do for you? investigate green options for new inland ferries. Our ministry has a Climate Action Program to help What have we been doing recently? We can help with all of that, and more! Please us, and the B.C. transportation sector overall, to In addition to these projects, we also administer get in touch! ◆ The Climate Action Program worked with other reduce GHG emissions that cause global climate the BikeBC program, electric vehicles in high parts of the ministry to contribute to the B.C. change. occupancy vehicle decal program and Climate Leadership Plan which was released in q Climate Action Program employees: Hana Blazkova, Rebecca carbon neutral government action reporting for Abernethy, Michelle Brethour and Alan Callander. With the transportation sector accounting for August 2016, and the about 37 per cent of B.C.’s greenhouse gas (GHG) Pan-Canadian Framework emissions, even small changes can result in big on Clean Growth and outcomes. Climate action initiatives often also Climate Change which have co-benefits such as saving money, providing was released in December more transportation options and improving the 2016. We represent the health of B.C. communities. ministry on inter-agency groups, and the Province B.C.’s legislated GHG emission reduction targets of British Columbia on are to lower emissions by 33 per cent by 2020 national working groups, and 80 per cent by 2050 (relative to 2007 levels). related to transportation In order to meet these targets, the transportation emissions. Based on this sector has work to do! work, we are preparing a three-year action plan for Who are we? the transportation sector The Climate Action Program members are in B.C. with respect to the ministry’s subject matter experts and climate change. representatives for climate-related plans, policies, projects and programs. It’s comprised of Climate What are we Action and Active Transportation Manager Alan up to now? Callander, Senior Policy Analyst Rebecca Abernethy, We are developing Policy Analyst Hana Blazkova and Administrative strategic climate action Assistant Michelle Brethour. projects that will reduce We are part of the ministry’s Transportation Policy GHG emissions from all Branch which reports to Transportation Policy and types of transportation, Programs Department ADM Deborah Bowman. which will support the

9 RoadRunner June 2017 TRAN Who’s Who Introducing the Information Management, Security and Privacy Team Submitted by Caner “Jenner” Budakoglu, Director of Information Management, Security and Privacy; and Lina Ma, Security and Privacy Analyst

management of increase staff awareness through presentations, government information, awareness articles and other training activities. the Document Disposal Act has been replaced Freedom of Information by the Information Ministry information requests under the Freedom Management Act, which of Information and Protection of Privacy Act, are came into force on May coordinated by the IMSP unit, which works with 10, 2016 and includes program area staff to respond in a timely, open, some important digital accurate and complete manner. Our ministry record keeping changes. maintains one of the best on-time response rates in the provincial government. Information Security Privacy Assisting business The IMSP unit also assists with privacy impact areas with completing assessments, which are used to determine security threat and risk any personal information privacy risks for assessments is another a wide range of initiatives. These include client service. The ISMP proposed public engagement events for large unit also performs infrastructure projects, deploying cameras annual information for new purposes, using new technologies p The Information Management, Security and Privacy Team: Caner Budakoglu, Gislene Guenard, Michelle Tang, Rachelle Hartley, Lina Ma, Dom Kapac, Kathy security reviews, like unmanned aerial vehicles; creating new Do and Marion Ashton. (Missing: Dean Rodgers) responds to information websites, IT systems and surveys; and enacting security incidents, new legislation and regulations. Have you met the passionate and dedicated information. Thank you, to all who attended, supports audit organizations with information individuals who make up the Information whether in person or via online broadcast at one system or security-related audits, and works to Unit members also respond to privacy incidents, Management, Security and Privacy (IMSP) team at of the 11 regional boardrooms. organize privacy awareness events and the Information Management Branch? implement requirements under the Privacy For those who could not make it, or missed a Management and Accountability Policy. Most recently, they held a “Spring Ahead for session, despair not – presentation materials are Another responsibility is to develop information Management, Security and Privacy” now available on our FOI website on TRANnet. information sharing agreements for event to increase employee awareness, from May various purposes with organizations like 2 to 4. Gislene Guenard, Michelle Tang, Rachelle The event featured much of what the team ICBC, Statistics Canada, TransLink or B.C. Hartley, Lina Ma and Marion Ashton organized focuses on day to day, as they provide ministry municipalities. the fantastic three-day event which kicked off clients with a range of services, in four areas. with a meet-and-greet session, that included If you have questions about freedom representatives from various central agencies Information Management of information, please contact us at [email protected] For questions including Information Access Operations, the The IMSP unit collaborates on behalf of the about information management, Office of the Chief Information Officer and the ministry, with the Corporate Information information security and privacy, please Corporate Information and Records Management and Records Management Office, on contact us at TRANInformationSecurity@ Office. The event was packed with nine different implementation of the Information gov.bc.ca. ◆ sessions on topics such as Cyber 101, information Management Act and updates the ministry on security incidents, email management, litigation important developments in the information and document discovery, and freedom of management area. To modernize the

10 RoadRunner June 2017 So Long, Farewell…But Hopefully Not Goodbye! Submitted by Rakiya Larkin, Strategic Human Resources Coordinator and AYIP intern We’re looking for Wow, can you believe that nine months has gone by? stories and photos I know I can’t and I am for the September definitely not ready for it to be over either! Going through the Aboriginal Youth Internship Program has been a remarkable experience and I cannot speak highly enough of the program, my cohort, the supervisors, the mentors and all the people and teams that have had a hand in making the program what it is. From the anticipation of hoping to be one of 25 interns selected, and the excitement of finding out my ministry, to meeting my cohort and getting to know my supervisors and p My Strategic Human Resources “Work Family”: (back row) Jaclyn Sadler, Nick Nixon and Kim Struthers; and (front row) Melissa Thickens, Krysta mentors, this experience has Groenewegen van der Weiden, Gaylynn Cook, me (Rakiya Larkin), Raji Basi and Kim Kennedy. been one I will never forget. I am truly grateful for every step of this journey – every and creating change, this branch was the perfect From setting up my email IDIR account on the challenge, opportunity, success and struggle. I fit. This is the most wonderful, dedicated, hard- first day, to supporting my Aboriginal Cultural raise my hands up to everyone who is involved in working, fun and caring team that I have ever Awareness Series and reviewing each presentation, this program from past years and to those who had the privilege of working with – the ministry to celebrating my birthday and being there for me will carry us forward into the future. is lucky to have all of them. I have been given when some days got tough, this has truly been one When I started on this journey, I wasn’t sure opportunities and I have made new friends and of the most amazing experiences I have had. They what to expect and I had a lot of feelings created great connections. I have also learned did such a great job of making me feel important, of anxiousness, excitement and worry. Are new skills and strengthened those that I already valued and a part of this team, that I can honestly they going to like me? Am I what they were possess, and I have challenged myself and and whole-heartedly say that I can see myself hoping for? Will I do a good job? Will I make been challenged. As an Aboriginal youth I have continuing to work within government and for the a difference? I had all of these questions and gained and learned so much about who I am, BC Public Service. more, just as one does entering a new job, but and what I am capable of accomplishing. This ministry has opened doors for me and it has been A huge thank you to my Strategic Human even more so as an Aboriginal youth entering Resources Branch colleagues: Melissa Thickens, government for the first time. I wanted to make a real pleasure working with such motivated RoadRunner and genuine individuals, who truly care about Kim Kennedy, Raji Basi, Gaylynn Cook, Krysta sure that wherever I was going, I would make Groenewegen van der Weiden, Nick Nixon, Jaclyn Please email them to a difference and have an impact, no matter the work they do and the impact it has for the ministry’s employees. Sadler, Kim Struthers and Randeep Tut. You all [email protected] how small. So what better place to start than in have made these past nine months, nothing short Strategic Human Resources! From start to finish, I want to thank my team of incredible! With my academic background focusing on immensely for these past nine months and for supporting me at every stage of this journey. Gilak’asla my colleagues, friends and allies. I look human resources, and my passions for people forward to when our paths cross again soon! ◆

11 RoadRunner June 2017