QUALITY AND BEST PRACTICE IN AIR LOGISTICS OPERATIONS Forwarder focus: Panalpina Lucas Kuehner on the ‘controlled’ network Handling focus: CPSL Airline interview: Jan Krems Kelvin Ko on third-party growth United on the road to quality Airline pharma products report Are carriers delivering the goods? World Cargo Symposium report CNS conference report Shippers tear into air freight Cyber-crime: the hidden threat 6800(5WWW.CAASINT.COM 41 FREIGHTERS ARE IN THE HOUSE Over 40 All-Cargo Airlines Operate at Miami International Airport, Serving 96 Freighter Destinations Around the World. MIA is The #1 International Freight Gateway In The USA & The #1 Gateway to Latin America & the Caribbean CARE TO JOIN OUR FAMILY? MIAMI INTERNATIONAL AIRPORT Leading The Americas In International Air Cargo www.miami-airport.com iflymia VISIT US AT AIR CARGO EUROPE 2015 / STAND #343 QUALITY AND BEST PRACTICE IN AIR LOGISTICS OPERATIONS PARVEEN RAJA The customer’s Forwarder focus: Panalpina Lucas Kuehner on the Publisher ‘controlled’ network Handling focus: CPSL Airline interview: Jan Krems Kelvin Ko on third-party growth United on the road to quality
[email protected] Airline pharma products report Are carriers delivering the goods? World Cargo Symposium report CNS conference report Shippers tear into air freight Cyber-crime: the hidden threat 6800(5WWW.CAASINT.COM perspective SIMON LANGSTON ue to popular demand, CAAS has increased the level of Business Development Manager input from freight forwarders in the magazine – everyone
[email protected] wants to hear what their customers are thinking, after PAM LATTY all. This issue features an in-depth interview with Lucas US Sales Director Kuehner, head of air freight at Panalpina (pages 16-
[email protected] D22), in which he outlines the company’s latest thinking – particularly in regard to its ‘controlled’ air freight network and the extent to which BHAVI ATUL the tight control it provides over the air logistics chain is valued by Conference Coordinator its customers.