Green Leaflet
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LONDON BOROUGH OF CROYDON BEREAVEMENT SERVICES FUNERAL OPTIONS & ADVICE Bereavement Services is part of the Gateway & Welfare Department within the London Borough of Croydon, and this leaflet describes the services we provide. It is our intention to offer a high standard of care and options which enable each member of the community to arrange a funeral which is meaningful to them and those who mourn a death. In meeting that aim, the Council provides an innovative service that is sustainable and enhances the natural environment in and around Croydon. We are a community service and can offer free help and advice on most aspects related to people who plan their funeral before a death occurs. bereavement. Otherwise, these crisis decisions are taken by partners or family in haste and distress, which can be regretted later. The Council has adopted the Charter for the Bereaved issued by the Institute of Cemetery & Crematorium A WILL & ADVANCED FUNERAL DIRECTIVE Management. The Charter is a commitment to improving the Many people prefer to ignore mortality and this can add to the service by confronting rather than obscuring the death devastating impact of death. Although the law does not allow experience, and by reducing ignorance. It defines the rights an individual to leave binding instructions over their funeral, a of every individual who experiences bereavement and gives Will, executor and Advance Funeral Directive does reduce the bereaved greater understanding about the arrangement problems. These arise regularly in Bereavement Services of a funeral using the burial and cremation facilities at over grave ownership, the possession of cremated remains Croydon. This helps ensure that the right decisions are and the placement of memorials. This is especially true when taken and that funeral costs are understood and controlled. partners, whether same sex or not, live together and are not protected by marriage laws. For example, parents can take The Charter guarantees 33 Rights and these are integrated control of funerals and cremated remains leaving the partner into the services outlined in this leaflet. Indeed, Croydon of the deceased uninvolved, and give instructions that might Council sees the Charter Rights as a minimum and our be the opposite of the wishes of the deceased person. service extends well beyond these requirements. If you require a copy of the Charter, please refer to our Funeral It is a fact that where people set out their funeral wishes in Advisory Service hand-outs on the last page of this leaflet. advance, the surviving partner and family find it both Croydon Council have also issued a useful leaflet about satisfying and more therapeutic to follow these. It enables death and bereavement that lists some key things to them to instruct a funeral director in the secure knowledge of consider at this time and helpful contact information. If you what the deceased wanted. With much doubt removed, the require a copy, it is item no. 3 in the list of leaflets in our grieving process can begin more immediately and with Funeral Advisory Service hand-outs on the last page of this greater comfort. If you wish to leave such instruction, a free leaflet. copy of an Advance Funeral Directive is available from our Funeral Advisory Service on the last page of this leaflet. WHY YOU SHOULD READ THIS LEAFLET The majority of people know little about funerals and how Although Bereavement Services design and offer cremation, they can organise a funeral to satisfy their belief, lifestyle or burial and even “green” funeral options, the law does not other needs. To help, this leaflet outlines some of the issues allow us to act as a funeral director. We are unable to collect so that you can make the necessary decisions. It begins the deceased prior to cremation or burial. Some people with the need for a Will and Advance Funeral directive, and choose to do this part of the funeral themselves and this is extends to details of cremation, burial, the mortuary service outlined under INDEPENDENT (DIY) FUNERALS later in this and finally Independent (DIY) funerals and environmental leaflet. considerations. These details are particularly useful to THE CREMATION SERVICE THE CREMATION Croydon crematorium was opened in 1937 and with We pride ourselves in ensuring that every cremation is individual approximately 2,000 cremations each year, has completed over and the deceased’s identity is maintained at all times. Each 150,000 cremations in total. It can be accessed from Thornton cremation is normally completed within 48 hours of the service. Road or Mitcham Road and a large car park is provided. Four Where a coffin needs to be held overnight, we have refrigerated, staff are employed on cremation duties, with the grounds being secure storage. maintained in partnership with Ground-Control Limited. Three state of the art cremators are operated, each costing £150,000. The crematorium is licensed under the Environmental Cremation services occur Monday to Friday 9am to 4 pm at 45 Protection Act 1990 and to reduce air pollution and gas usage minute intervals. Which allows us to ensure that the service is we programme the cremations from 8 am to 8 pm each day. This dignified and unhurried. If a large congregation is expected, or means that only one or two cremators are used each day and an extended service desired, extra time can be booked upon ensures the process is as environmentally friendly as possible. payment of a fee. We also offer Saturday morning services To reduce emissions, we ask funeral directors and the bereaved between 9:30 –11:45am. Both East & West chapels are not to use plastics, PVC or any material that causes pollution. available. The deceased can be dressed or shrouded in clothing of natural The majority of funerals occur between 10.30 and 4 pm. A materials, but shoes or rubber soled footwear must be avoided. reduced fee applies if you choose a time before 10am. This Placing items in the coffin which explode must be avoided. reduced fee also applies where people choose not to hold any These include coconuts, bottles of whisky and glass photograph service at the crematorium thereby not requiring music or chapel frames. We also request information about medical implants, attendants. particularly pacemakers, which can also explode. Two chapels are available. They are available for use by all, ENVIRONMENTAL CREMATION being neither consecrated nor having any permanent religious The standard cremation coffin is made of chipboard or MDF with symbols. The West chapel has a traditional design and seats 80 plastic liner, handles and nameplate, all of which create people. The East chapel has a modern design and seats 130. emissions. The most suitable of these coffins are those The seating in the West chapel is in the form of pews, the East manufactured to standards certified by the Forest Stewardship Chapel has linked chairs allowing additional flexibility. Linked Council (FSC). These contain recycled timber and for each coffin chairs also enable people to place the seats in different used, a donation is made to the Woodland Trust; if you are positions, rather than in serried rows and eases access interested in this option please discuss this with your Funeral restrictions for any mourners with mobility issues. A religious or Director. secular (non-religious) service can be arranged. The Wesley An attractive and expensive looking re-usable casket is also now Music system is used at the Croydon Crematorium; music would available. This includes an inner cardboard coffin, which is be selected from a vast library and the funeral arranger will notify removed for cremation. The outer casket can be re-used a the crematorium staff of the music choices. Recorded music, number of times. This approach saves the world’s resources and mp3 or CDs can be used, but the family would need to bring all “green” coffins made of cardboard, bamboo or wicker also their own player and speakers, some families bring musicians or help the council to minimise emissions from the cremation singers, or read poetry (the chapels do have an organ but an process. organist is not included). It is important to note that you have a wide range of options. There is no legal necessity to hold a POSSESSION OF THE CREMATED REMAINS service and some people entirely dispense with this. The cremated remains belong to the person who completes the application for cremation. We will hand them to a funeral director The “committal” part of the service needs to be considered acting for the applicant but not to any other relative, no matter carefully, as some people have been upset over what happens. how close, or other person without the express written During the ceremony, the coffin rests on the “catafalque”, a permission of the applicant. This is to avoid any family disputes name used for the stage upon which a royal coffin was placed. over ownership which are now a regular occurrence following a At the point of “committal” in the ceremony, the coffin either sinks death. from view (West chapel) or a choice of two curtains close to either fully or partially obscure it (East chapel). Alternatively, if COMMEMORATION you find the entire committal ceremony too upsetting, the coffin The placing and commemoration of the cremated remains is a can remain in place and no curtains need be drawn, so the coffin very individual decision. It is made easier if the deceased stated is always in view. If you use a minister, you will need to ensure a particular wish over their final placement. They can be taken they are aware of this wish. away for burial in a grave, strewn on a favourite location or kept at home.