Memorial Brochure
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BEREAVEMENT SERVICES CROYDON CEMETERIES & CREMATORIUM Memorial Information Pack M I S S I O N S TAT E M E N T London Borough of Croydon aims Please find enclosed our Memorial literature. to provide Burial, Cremation and Commemoration services that offer choice and high quality, and which are Sensitive, Accessible, and Fair to the whole community. It is our aim to offer a range of memorial schemes to Knowing the trust put in us by meet your individual requirements. the community: We will • Give people our complete attention • Treat people with sensitivity and consideration If you require any additional help or assistance regarding memorial choice or any other bereavement • Offer people choice issues please contact me or any member of the • Provide appropriate advice Bereavement Services Team on 020 8684 3877 or by and information letter to: • Be aware of the need to care for our environment Croydon Cemeteries and Crematorium. Mitcham Road. We will also show dignity and respect Croydon CR9 3AT for the deceased and their remains. Or by e-mail on We will continue to care for and [email protected] improve the Cemetery Grounds and Gardens of Remembrance. Kevin Pilkington In order to do this, we will continually strive to improve our Bereavement Services Manager. services through listening to the views of others. Croydon Bereavement Services works to the standards of the Charter for the Bereaved B E R E AV E M E N T S E RV I C E S GARDENS OF REMEMBRANCE - CROYDON CREMATORIUM. Croydon Council has offered a burial service since 1861 and opened this crematorium in 1937. Throughout that time Croydon Bereavement Service has remained committed to providing a caring and professional service for all members of the community who are bereaved. The gardens are designed to present an attractive and serene area where people can visit and remember their loved ones. Around these areas the shrub beds are reserved for placing cremated remains, and the location can be chosen by the bereaved. They can also attend and participate in the placing of the cremated remains with one of our staff members; this is called a ‘witness scatter’. We are also able to offer a short spoken service with the reading of a poem. Once the cremated remains have been placed the location is permanently recorded. When further family members pass away, their cremated remains can also be scattered at the same location. We have attractive features within the grounds, such as the tranquil Walled Garden with dedicated rose beds, and Water features. Please note: To maintain the dignified appearance of the grounds the placing of flower containers, potted plants, floral tributes in containers or other personal tributes is not permitted in the Gardens of Remembrance. The planting of bulbs, flowers and shrubs around the roses is not permitted. Any unauthorised memorabilia will be removed without prior notice and kept for collection for a short period of time; if not claimed within one month of removal the items will be disposed of. Mitcham Road Cemetery. Croydon COLUMBARIUM NICHE MEMORIAL The Columbarium Niche Memorial has been introduced to meet the needs of those people who would prefer to have cremated remains rest in a personal high quality niche rather than have them laid to rest loosely within the Garden of Remembrance or elsewhere. Each niche cell can accommodate two sets of remains with each casket being a maximum of 25cm high by 36cm wide by 42cm deep. The Columbarium Niches are located in a tranquil courtyard to the rear of the crematorium’s West chapel. The niches are faced in highly polished black Granite to enhance the visual appeal. The initial inscription on the cover plaque is included in the price with the letters skillfully enhanced in silver enamel. Further inscriptions can be added when necessary for an additional fee and if space permits. An area in front of the niches has been constructed for the placing of floral tributes. Please note that it is not permitted for items to be fixed to the plaques or any other part of the niche structure. Any unauthorised items identified will be removed without notice. On receipt of your order you will receive a layout drawing of your memorial inscription which is designed for you to check, make any corrections, if necessary, and provide approval for us to proceed. A total of 8 lines are available for the whole inscription. Space can be left for the addition of further inscriptions. When considering wording for the memorial it is not necessary to fill the whole tablet, it is quite acceptable to use only three or four lines and the remaining lines being used at a later date for further inscriptions if required. Once an order has been placed, the plaque will usually be inscribed and ready to place within 6 weeks. When this is completed a date and time can be arranged to place the remains into the niche. COLUMBARIUM NICHE MEMORIAL ORDER FORM COLUMBARIUM PLAQUE approx. size is 25.5cm high by 38cm wide Please write your memorial inscription using CAPITAL LETTERS CONDITIONS On payment of the prescribed sum, the Council will grant lease of a niche for a minimum period of 10 years commencing from the date of payment being received. On expiry of the initial lease, the leaseholder will be offered the option to renew the lease for a further period of years subject to the conditions then in being. During the period of the lease the holder may assign their interest in the lease and such transaction shall not have effect until registered with the office at the crematorium. The leaseholder shall have the sole right to authorise the placing of cremated remains within the niche and to the placing of inscriptions on the external plaque. The Council reserves the right to cut inscriptions on the niche plaques and to refuse any inscription considered unsuitable. No items shall be affixed to the plaques or adjoining framework of the niches. Flowers must be placed in the trough in front of the memorial. The Council reserves the right to remove and dispose of any unauthorised items without notice. On expiry of the lease and if not renewed (unless written instructions to the contrary have been given by the leaseholder to the Cemetery and Crematorium office within 28 days of expiry of the lease) the Council, on giving 28 days’ notice to the registered leaseholder by written notice to the last known address of their intention to do so, reserves the right to remove the contents of the niche, disperse the cremated remains in the Garden of Remembrance , and dispose of the plaque and cremated remains container(s). For office use only: Sys No . Memorial No . Agreement No . Receipt No . Order No . Completed . ……………… YORKSTONE PAVING MEMORIAL T he paths around the Gardens of Remembrance, including our walled garden, are paved with slabs. These slabs can be lifted and replaced with Yorkstone paving bearing an inscription of your choice. A badge, crest or floral emblem can also be inscribed onto the memorial; prices for these are available on request. Cremated remains may be loosely laid beneath the inscribed Yorkstone. Yorkstone Paving Slabs are supplied for an initial dedication period of 15 years. If you wish to purchase this type of memorial, please complete the order form overleaf. The fee paid includes an inscription of up to 60 characters for a 2’x2’ stone or 80 characters for a 3’x2’ stone. Inscriptions of more than 60 or 80 letters incur a further charge for each extra letter. Please refer to the enclosed price list for current fees. Please send your remittance (made payable to London Borough of Croydon) with your order form to Croydon Cemeteries and Crematorium Office, Mitcham Road, Croydon CR9 3AT. Note: Ownership of this memorial will be registered to the person who has ordered the Yorkstone Paving slab (as named on order form). No further inscription will be permitted without the written consent of the owner. Y O R K S T O N E PAV I N G M E M O R I A L O R D E R F O R M • Please arrange for the provision of a Yorkstone Paving Slab as detailed below. Size of Stone: 2’ x 2’ (60cms x 60cms) 3’ x 2’ (90cms x 60cms) (Please tick as appropriate) • Please arrange for a further inscription as below to be added to the new Yorkstone Paving Slab of: Name . Who died (date) . Inscription . Number of letters I have read and agreed to the conditions below: Signature………………………………………….……… Ordered by: Mr/Mrs/Miss/Ms Name…………………………………………………Date…………………………….……. Address …………………………………………………………………………………………………………... …………………………………………………………………………………………… Postcode: …………..………………... Telephone: ……………………………………… . Email: …………………………………………….……….. CONDITIONS On payment of the required purchase fee you are permitted to dedicate a Yorkstone Memorial for a period of fifteen years. The memorial is purchased initially for a minimum of fifteen years and up to a maximum of 45 years on a pro-rata basis. The payee will have the opportunity, at the end of the initial dedication period to renew the dedication; at the end of the original lease period we offer the facility to renew the memorial on a yearly basis. The fee paid covers the provision of the memorial, suitably inscribed. The London Borough of Croydon reserves the right to vary or refuse an inscription considered to be unsuitable, they also reserve the right to alter the position of the memorial, as they may deem desirable or necessary. On expiry of the dedication period, the London Borough of Croydon may remove and dispose of the memorial, as they deem suitable.