Annual Report 2018/2019 Annual Report 2018/2019

Contents

Consumer Nominee’s Report 2

Chair’s Report 3

Executive Director’s Report 4

CBS Inc. Highlights 5

Jobnet Employment Program Report 7

IPS (Individual Placement & Support) Program Report 9

USEP (University Specialist Employment Program) Report 10

Community Development Program (CDP) Report 10

School2work Report 11

Choices ® CBS Report 12

Independent Living Skills (ILS) & Craft 13 Art Programs Report

Social Enterprises 14

Community Concierge SA (CCSA) Report 14

Bearded Dragon Gallery Report 15

Moonlight Speakers and Leaders Report 15

Statement of Accounts 16

Board of Directors’ Report 16

Independent Auditor’s Report 17

Members of the Board of Directors 18

Attendance of Board of Directors 18

Members of Staff 19

1 Consumer Nominee Report

My name is Nadia Field and I have Achievements over the past year - Successfully advocated for a been a Consumer Nominee on I have attended many functions long term participant who did not the CBS Inc. Board of Directors including: have sufficient NDIS funding for almost a year. I have a broad - SALA exhibition opening Funny to continue attending Choices experience of the organisation Bones, at the Eastwood programs. Thankfully the issue having been initially a Jobnet Community Centre was resolved. participant (Metro South region) - Opening of Plash at the - Organised a Celebration Day at and then moving to the Recreation Hahndorf Academy the Fulham Community Centre area of CBS Inc. I currently attend - Bearded Dragon Gallery for Choices programs, which was Coastal Choices three days per exhibition opening Karrarendi fantastic. Musician Linda week. I enjoy the variety of program - Community Concierge SA launch McCarthy provided a wide range activities, in particular cooking, at the JLL building in Adelaide of music and I gave a speech. dancing, outings and animal - BBQ event for 12 visiting sanctuary visits. I have a great professionals from S.G. Enable, Future Objectives rapport with Coastal Choices staff. Singapore, who were on a study • I will be involved in recruiting new tour with CBS Inc. for one week Board members and will receive I am originally from Mount Gambier - Australian premiere of the No training on interview techniques and moved to Adelaide three Strings Attached production from the CBS Inc. HR team, as years ago. Whilst in Mt Gambier I Forgot to Remember to Forget preparation. I completed a Certificate in IT. at the Adelaide Festival Theatre • I’m looking forward to the official - 2018 CBS Inc. Amelia Rix Award opening of the CBS Inc. I wanted to be involved as a at the Adelaide Entertainment Norwood office on 19/9/19. Consumer Nominee on the Board Centre • I will continue to advocate for as I wanted to be an advocate for - CBS Inc. Board function at participants where required. people with a disability who cannot a South Korean restaurant I am happy to talk to participants communicate for themselves, to - the CBS Inc. Christmas and seek feedback about the represent their views, and make celebration at Benjamin on services they receive from a valuable contribution. Franklin, Adelaide CBS Inc. - Presented at a CBS Inc. staff Since commencing my role of meeting on working with people Nadia Field Consumer Nominee I have learnt with a disability, to provide a Consumer Nominee a lot about CBS Inc. and how better service for our participants it works. I have enjoyed meeting - Guided visitors around the other participants, staff and Fulham Community Centre, stakeholders of CBS Inc., going where the Coastal Choices to events and expanding my program is based, and talked networks. I have also become about how the program runs. more confident and assertive. Visitors have included potential I like working with my fellow Board participants, family members Members, particularly Freddie and schools Brincat, Executive Director, who is a role model for me and assists me in communicating my views.

They’re not pushy

2 Chair’s Report

It has been my privilege to take Our many initiatives, such as over the positon of Chairperson for Community Concierge SA, the Board of Community Bridging Moonlight Speakers & Leaders Services (CBS) Inc. I would like to Program, and the Bearded Dragon thank Ted Evans for his positive Art Gallery are all successful contribution to the organisation ventures. On top of this we have and our clients. He will be missed, other new social enterprises in the as Ted attended many events and pipeline, including our newly got to know our clients and staff. opened café at Summit Health in Mount Barker, in partnership with We have completed our best year Summit Health. to date. Staff and Board have almost mastered the NDIS and we All of this is made possible due to are fast becoming one of the the hard work and dedication of organisations of choice. our committed and loyal staff who work tirelessly on behalf of our In line with our vision of providing clients. I would like to thank each our clients access to first class and every one of you for your modern facilities, we are constant­ contribution. ly upgrading and increasing our infrastructure with the purchase of I would also like to thank the a new third office location in the Board for their support and Aurora on Pirie Building and the commitment to the values of purchase of our office building in CBS Inc. and of course to Freddie Whyalla. We have also opened a Brincat, whose leadership­ and new office in Norwood to replace commitment has made us one of our outgrown Maylands office. the leading disability organisations in S.A. Our plan is to continue to work hard with commitment and build on this year’s success as I think our formulae is in demand and getting results for our clients.

Brian Rankin Chairperson They give me freedom

They don’t judge

3 Executive Director’s Report

More Detail Our Executive Team has been At CBS Inc. we like innovation, During the year, we have working hard with our Jobnet partnerships and social enterprise, completed our first full external Employment Teams across the reflecting our real points of audit that includes the NDIS, DES state to manage the transition difference that help create new National Standards for Disability to the new DSS DES Contract. jobs for people with a disability. In Summary Services and ISO. There is always After receiving our first non- There just aren’t enough jobs for Looking back from July 2018, more work to do to continually public released Star Ratings people who want to work. This our Board and Executive Team improve, but it is clear we have across 18 DSS DES Contracts, includes our: Community had planned a transition to the a good balance in understanding our strategies, style of commun­ Concierge SA (in three major new DES Contract and a greater individual participant needs and ication, and positive interactions buildings now in Adelaide CBD), transition to the NDIS, where the the demands of our contractual with participants are working. To The Bearded Dragon Galleries, last of our participants under State expectations with individuals and date, active participant numbers two apps developed with Flinders Government DHS funding were Government. This comes about by are good, demand is steady and University Law School, Moonlight transferred to the NDIS. So far maintaining our culture and values, jobs and outcomes achieved. If Speakers, IPS with increased our planning and good work has and by keeping our participant­ to we can continue the flow of new active participants and the USEP brought mostly positive results staff ratios at a lower level to allow participants­ and keep our focus partnership with Flinders University. for our participants and CBS Inc. our staff time to provide more on post placement and ongoing The NDIS S2W Program has been I have been enthused by positive individualised listen­ing, planning, support, our participant numbers an important new CBS Inc. service, comments from people with a actions and support. will organically rise and our Star having good participant numbers, disability and their families on the Ratings should even further positive retention and an excellent supports we are providing and this For the first time we were offered improve over the next year. transition to open employment. is being reinforced by our external two SALA Exhibitions in 2019 – The current establishment of quality assurance reports. one at Eastwood Community Future a quasi, uni style, standalone city Centre and the other in our own CBS Inc. will continue to invest office for S2W is really taking the We had the risks of a potential Bearded Dragon Gallery. The in staff training and development, service and resourcing for young drop in demand for our services, Bearded Dragon Gallery located infrastructure and innovation as school leavers to another level a potential drop in income, costs in Gays Arcade in the heart of these are keys to our continued of professionalism. This new of implementing new technology Adelaide, is a long term goal success. We have completed specialised venue will be like SupportAbility (NDIS) and achieved during the year. The major Mental Health First Aid renovated and due to open in increased complexity and Gallery is an excellent contributor training for staff across CBS Inc., August / September 2019. competition in DES and the NDIS. in promoting skills of people with and recently received Gold level Our staff with support / direction a disability who pursue art as a accreditation for being a skilled Thanks to our clients and their from the Board has built on our leisure activity or professionally. workplace under Mental Health families for choosing CBS Inc. and history of balancing positive values First Aid Australia. for the great work our staff do. and culture, with consistent good The NDIS still requires attention I want to acknowledge our many financial leadership and practices. to adjust, but our Choices, Good financial management partners that we enjoy collabor­ It’s been a good year where our School2work Supports (S2W) and and performance will help us ating with. Thanks to my Executive financial position has strengthened other Recreation services are in achieve our goals. The opening Team and our Board of Directors from upside revaluations of some good demand. CBS Inc. supports of our fully renovated Stirling for their ongoing support – you fixed assets and some good participants to achieve what they office and recently opened have all contributed much over the decisions on investments through­ want. We continue to explore new sparkling Norwood office are past year and in particular Ted out the year. We have used this to opportunities, innovation and recent infrastructure investment­ Evans and Brian Rankin. further invest in our infrastructure partnerships and ensure all are examples. A complete renovation with additional new offices and assessed on their potential merits of our Whyalla office is planned There are challenges ahead, but equipment upgrades, and staff and risks. soon. these are exciting times for CBS rewards that included an increase Inc. At CBS Inc. we invest in in staff development. At CBS Inc., people with a disability and work we are providing the best infra­ in partnership for future success. structure and equipment we can to people with a disability and their families, resulting in better access and better quality services.

Freddie Brincat (OAM) Founder and Executive Director

4 CBS Inc. Highlights Choices® Port Augusta

Choices® CBS Port Augusta

Choices ® CBS has been Since participants have started It’s really helped with confidence operating in Port Augusta since attending, everyone has developed and communication skills. July 2018. After holding a comm­ their social skills and engaged We are really excited about unity­ information session and with the group when trying new Choices® CBS in 2019 and talking to other service providers, activities. Participant, Lisa said we are so happy to respond there was a need identified in the she loves coming to the activities to this need and support the Port Augusta community for and has lots of fun. Lisa has Port Augusta community. activities that provide a social shown progress with money focus over five days per week for handling, numeracy and budgeting. small groups of participants.

Pictured are our CBS Inc. staff and the talented Flinders Law students.

The Law in a Digital Age Pitch We were very excited to see the Presentation was an opportunity fruition of their efforts and to see Law in the for Flinders University Law how these will benefit not only Students to showcase the work CBS Inc. participants but also Digital age they have been doing developing anyone looking to apply for the two apps for people with a Disability Support Pension. disability to use.

5 Left to right: Freddie Brincat (ED, CBS Inc.), Jamie Guerra (MD, JLL), Rachel Sanderson (Member for Adelaide, Minister for Child Protection), James (CBS Inc. Moonlight Speaker) Cruisin with Freddie Brincat OAM, Executive Director Dolphins with participant Perry

To celebrate the successful Another fantastic end to the year Bridge and Port Pirie attend, along introduction of Community Concierge with our yearly client Christmas with Claire Boan, the Mayor of the SA (CCSA) services at the Grenfell party! Following on from previous City of Port Adelaide Enfield. The CCSA Centre, 25 Grenfell St, Adelaide a highly successful parties on CBS Inc. client Christmas party is formal launch was held in collaboration­ ‘The Port River Dolphin Cruise', a fantastic way to interact, net­ with Jones Lang LaSalle (JLL) on December 2018 was no exception work and relax from all the hard leads the Friday 16 November 2018. The focus with more than 60 clients and staff work throughout the year. of the launch and the partnership­ attending. We were fortunate between JLL and CBS Inc. is to build enough to also have a few country way a community within the iconic building. participants from both Murray

IPS turns 2 CBS Inc. Individual Placement A great achievement for such an and Support (IPS) recently innovative and holistic service celebrated their second model that has only been anniversary of operation. Both operating for two years. We look Rural and Metropolitan IPS forward to continuing IPS in 2019 programs were also nominated and supporting consumers in their for the 2018 SA Health Awards in recovery through employment. the Building and Strengthening Partnerships category.

Left to right: Carolyn Watts, Penny Kidd, Tim Wiseman and Olivia Hollis

6 Jobnet Employment Program Report

Community Bridging Services Summary our service delivery effectively and based service model, have seen (CBS) Inc. Disability Employment The Jobnet Employment Program efficiently. The main drivers in the some great personal achievements Services (DES) Jobnet Employ­ continues to be successful in new framework are participant and outcomes for our participants. ment Program is funded by deliver­ing employment outcomes for choice and control and an open Our work in this area is now being the Australian Government’s our clients and meeting the recruit­ ­ competitive market of providers. utilised in our new school2work Department of Social Services ment needs of employers across The choice and control of partici­ program, an NDIS platform, which (DSS). DES incorporates Disability both rural and metropolitan sites. pants is something that CBS Inc. is assisting a range of young partic­ Management Services (DMS) and has always had at the forefront of ipants to work towards gaining­ Employment Support Services Staff continue to focus on our service delivery model. Incr­ eas­ employment in the future. This (ESS). Under a New Contract engaging with participants using ing the competition of providers program has now expanded into commenced in July 2018, CBS the CBS Inc. strengths based has been challenging for the sector several sites in the metropolitan­ Inc. is contracted to deliver DES service delivery model. Client but building on our solid reputation area, as well as Murray Bridge (both DMS & ESS) until 2023, numbers as at the 30th of June and relationships with participants, and Port Augusta. In the last year across a wide range of regions, 2019 were 1597. This is an employers and other stakeholders, we have seen two S2W participants covering metropolitan Adelaide, increase of 5.27% in the last 12 we have been able to stabilise and transition into DES, with both rural and remote areas. months. Client choice and control grow our business and continue to of them achieving sustain­ able­ has seen demand for our services achieve positive outcomes for employment outcomes. CBS Inc. DES offices are increase in most of our Employ­ people with a disability. located in: ment Services Areas and as a In the upcoming year we will need to result of this, we have recently There have been a number of continue to change and adapt in an Metropolitan Regional opened an office in Norwood to significant partnership projects environment that fluctuates regularly, Elizabeth Port Lincoln replace Maylands and expanded undertaken in the past 12 months. dependant on various economic and Salisbury Whyalla the office facility in Kilkenny. The CBS Inc. is working with Flinders political factors. Our focus will be on Gilles Plains Port Augusta focus continues on supporting University to deliver the University developing more partnerships and Adelaide Port Pirie participants and staff by providing Specialist Employment Program strengthen­ing those we already Norwood Peterborough resources and initiatives to (USEP). The focus of USEP is to have, to ensure we provide our Stirling Berri increase opportunities to be placed create local partnerships that assist clients with the best service Warradale Renmark into open employ­ment. This has graduating or graduated University possible. We will also continue to Old Reynella Mannum resulted in 557 clients successfully students with a disability find work. expand our innovative ideas and Noarlunga Meningie engaged in employ­ment and 158 projects to assist clients to find and Kilkenny Murray Bridge currently completing Cert 3 level Our IPS partnership with Country maintain sustainable employment. Port Adelaide or higher qualifications that will Health SA – Local Health Network Woodville North increase their chance of gaining and Western Adelaide Mental An example of this is our current employ­ment after completion. Health Community continues to partnership project with Summit grow and solidify: in addition to Health, where we are opening a In March 2019 we received our In the 2018-2019 financial year, CBS the 4 existing rural IPS programs, Social Enterprise Cafe in Mount first star ratings for the New DES Inc. processed the highest number we commenced a second IPS Barker. This will be a great new Frame­work, they were very positive of outcome claims in our history, program in Western Adelaide and opportunity where we will again be and reinforced the early intervention bringing in record earnings. This the Eastern Adelaide Mental able to showcase the talents of our strategies and dedication from allowed us to assist more clients Health Team is also interested in clients, while promoting connections teams since the beginning of the with their job search, employment­­ providing IPS to their consumers to local community. contract in July 2018. or study related needs. This is the in partnership with CBS Inc. result of successful pre-employment CBS Inc. will continue to improve programs, strong employer A strong focus of our Jobnet participants’ opportunities, to be relation­ships, targeted employment service is to develop the skills and instrumental in enhancing our strategies and a structured confidence of our jobseekers to clients’ lives and to create positive approach to workplace support. prepare them for entry into the change by focussing on clients’ open workforce. We use a range strengths and interests. The New DES Framework has now of initiatives to do this including been in operation for 12 months use of Psychological Services and Liz Loizeau, Amanda Ward, and while challenging at times, our Work Ready Program. These, Mihaela Maguran & Harry Cao CBS Inc. have integrated it into in combination with our strengths

7 IPS (Individual Placement and Support) Program Report

The Individual Placement and Both metropolitan and rural IPS Support (IPS) Program continues programs were nominated for to support consumers with a the 2019 SA Health Awards. significant mental illness to gain The rural IPS program won the and maintain open employment. Country Health SA “First Follower CBS Inc. and Mental Health Care Award” which was a fantastic Coordinators are integrated and achievement and well deserved work collaboratively to support recognition for the work consumers to gain employment undertaken by those teams. that aligns with a consumer's individual preferences. Employment­ There has been a focus of is regarded as a component of identifying key elements of IPS and a consumer’s recovery. transferring these into our DES programs to support staff In 2018, the IPS program development and improve expanded into Port Augusta and consumer outcomes and service. into a second team in Western Adelaide. This necessitated the Tim Wiseman appointment of two new full time Employment Specialists. IPS programs continue to be delivered in the Murraylands, Riverland and Port Pirie.

In 2018/19 the overall IPS caseload numbers have increased from 80 to 120 consumers.

Rates of consumers in competitive employment demonstrate that the IPS program can achieve results.

I feel like a person not a client

9 USEP (University Specialist Employment Program) Report

USEP is a program preparing and Primarily the reason for students to Two Success stories connecting university students with access the program has been to: One student who connected disability to graduate jobs. USEP • discuss career outlooks/ with USEP was studying to be has been running at Flinders planning a lawyer however had a mental University, in partnership with CBS • impact on study direction health episode. With support, Inc. for just over 12 months, • workload he has been successful in in conjunction with the National • managing their disability becoming a graduate in a Disability Coordination Officer • disclosure Government Department. (NDCO) Program. The program is • assistance with applications This is a perfect example of gaining traction continuously. • advocacy for employment or why USEP works. placements. I am based at Flinders University Another student had just weekly and provide a DES style Conversations have started with completed a Bachelor in service to students who are in large employers around promoting Govern­ment and Public their final year or just recently diversity in the workplace, with Management­ and was working graduated from University, to CBS Inc. and Flinders as preferred in construction but could not find employment. suppliers of talent. return due to health issues. USEP assisted in him gaining Approximately 67 students have a graduate position. engaged in the service so far, and we have had nine students gain Sascha Lemon-Spence employment. Twelve students have transferred to the CBS Inc. Jobnet Employment program.

Community Development Program (CDP) Report

CBS Inc. has been working in CBS Inc. is very proud of the many Thank you to Kylie Johnson, the a sub contract arrangement successes achieved during the CBS Inc. CDP Coordinator who delivering services through the program and the relationships worked the program to within an Community Development Program we developed with our clients. inch of its (and her) life, to ensure (CDP) with Complete Personnel We believe that we provided a that clients with a disability were Pty Ltd since 2013. service that was positive, ethical, given the best service and the best transparent and inclusive. opportunities. Also, thank you to After 6 years of active service and CBS Inc. staff Karli Sargent and a total of a 10 year relationship We are also very proud of the Tanya Habner, for the hard work with the contract holder, CBS Inc. committed staff (past and present) they put in, and Adrian Waye who provided it's last day delivering who worked in the CDP Program, contributed to the program and CDP to Flinders and Far North and all of whom modelled the CBS Inc. filled in gaps where needed. Eyre region on 30/06/19. It was values of the client centred never a reflection of CBS Inc. CDP approach and strengths based CBS Inc. wish the management service delivery or results, but model. and staff of Complete Personnel was a result of changes to the all the best for the new contract contracting­­ arrangements with the and for our continuing positive Department of Prime Minister relationship. and Cabinet. Helen Altmann

10 school2work Report

Due to demand and growth and Participants have a choice of 1:1 We are continually learning and the commitment CBS Inc. has to or group activities and can enrol in evolving the program and investing providing assistance and support, up to three different activities, in staff training and education. a new office, fully dedicated to depending on their interests: For instance in August 2019, CBS Inc. has invested further in school2work Supports has been Gabby Jones (Manager) recently our effective and growing purchased in the Adelaide CBD. Work ready – pre-employment was sponsored to attend a study school2work and adult NDIS This resourcing will provide skills tour in Singapore that focused employment supports. increased flexibility and special­ Work fit – hands-on, practical around people with autism. Many school2work Supports deliver isation. The training venue on the training in specific industries. new ideas and tools have been practical training to help prepare second floor in the Aurora building Can enrol in up to 3 modules introduced. participants for life after school has been fitted out to allow per year including: and assistance into employment. multiple outlays with modern • Retail One participant said of equipment that provides partici­ • Creative arts (music, art, film) school2work Supports: “I am so school2work Supports started in pants with a space to learn both • Business administration much more confident now, I am early 2018, with four participants class-based and in a kinaesthetic (including IT) doing work experience in and is growing quickly due to the learning approach. The launch of • Hospitality (including kitchen and administration and reception, reputation we have earnt. the new training space will be in front-of-house) getting praise from other people School2work showcases the November 2019. It is being • Community Services and feel I can now do a lot more.” positive effect our adult model of celebrated in conjunction with a • Tourism / sports pre-employment education training state-wide art competition for Independent living skills – We are continuing to work hard at has which results in open young people with disability. including budgeting, shopping, establishing relationships and employment. The program is cooking and well-being partnerships in the community. funded through NDIS SLES With the growth of school2work Mentoring One example of this is feedback, (School Leaver Employment Supports, we have re-structured Travel training via email, from Scots Church Supports funding), core and also the staffing to ensure the program Recreation – allowing greater where we run our Independent through self and school funding. (and its continued growth) is well scaffolding towards employment Living Skills day: supported. In July 2019, we for participants with higher needs. appointed two full-time Project The expansion of NDIS pre- Subject: delightful moment Officers, who work with our employment­ support has occurred Coordinator and casual support in the northern Adelaide suburb of Hi Gabby and Trevor staff from our Adelaide office. Each Salisbury and more recently, been Officer has primary responsibility established in Port Augusta and Deb and I had a wonderful for a small number of participants, Murray Bridge. All staff involved moment this morning as we allowing greater focus, ability to are trained and supported through looked up and saw the first provide more tailored services and our office in Adelaide while receiv­ student arrive at the door this establish relationships with both ing local support in regions from morning, a skip in his step and a participants and their carers. experienced Disability Employment big smile on his face, clearly (DES) staff. Each regional program indicating his eager anticipation of In response to the range of has dedicated school2work staff the morning to come!! participant interests and and implement a similar model. There are lots of little moments like development, an individualised these with your students/ increase of choice of experiences Our area has assisted with the participants – just want to ensure is being tailored and provided, partnership CBS Inc. has formed they are also recorded!! creating streams of interests that with Flinders University College of I’ll also be letting Church Council participants can move in and out Business, Government and Law, know on Monday morning – as it of as they learn. With our flexible working with law students and truly vindicates Scots’ support of model and with all of our activities, staff, plus renowned International the venture. we focus on gaining independence application developer Neota Logic. and employment. Students were tasked with Kind regards creating two apps to assist people Madeleine with a disability better understand and access the Disability Support Gabby Jones & Craig Love Pension and understand how wage earnings effect income support, making on the spot calculations easier.

11 ® Choices CBS Report

• CBS Inc. had been involved in • Recently we held two NDIS / Socialize running programs in conjunction Choices Planning meetings to Socialize is a program for school with the City of Tea Tree Gully develop new ideas and formulate leavers and young adults, who since 1996. During the year we a plan. Suggestions included attend up to 5 days per week. CBS Inc. provides Choices negotiated with the Council and moving our programs that run for The program’s goal is to create Programs to approximately 200 participants to take over the 40 weeks per year to 48 weeks, a fun and diverse program that still people who have a disability. programs, using individual NDIS trialling more movie and dinner has a focus on personal develop­ Participants are involved in funding allocations. These are programs, holidays / camps and ment. The group has enjoyed recreation and skill development Gully Choices (Thursdays) and Come ‘N’ Try sessions. continuing to improve on their programs designed to meet Gully Dreamers (Friday after- skills while still trying new exper­ individual needs within a group n­oons). We thank the City of Tea • Our best asset is our staff and iences and developing social skills. format. Programs are provided in Tree Gully and their staff for this we are mindful when recruiting Participants have been involved the following categories: opportunity and for their inval-­ ­ to look for people whose values in a range of regular activities • Choices Skill Development uable support over the years. align with CBS Inc. including: swimming; sports, • Socialize including Latitude (trampoline • Recreation Programs • Our participants have mostly • During the year, groups have gym); attending to their community • Art Programs moved over to NDIS plans. enjoyed numerous activities and garden, including growing herbs • Focussed Programs. The NDIS has allowed greater experiences, including: and vegetables for cooking choice for people with a disability swimming; bowling; movies; tram activities; art and craft; live music; Successes and highlights over regarding service providers. rides to Glenelg; regular live and utilising computers at the the past year include the We are pleased to report that music acts; BBQs and picnics; Holden Hill Community Centre. following. so far all of our participants who performances at the Adelaide • Our Choices programs got have NDIS plans have chosen Fringe Festival; art galleries; Recreation Programs together for a Celebration Day to remain with CBS Inc. In fact, museums, including the MOD CBS Inc. Recreation Programs at the Fulham Community some have sought more services (science) museum; cooking focus on providing participants Centre, which was fabulous. and supports from us. activities; massage & sensory with the opportunity to increase Musician Linda McCarthy sessions; chocolate factory their personal and social skills provided the entertainment • Interest in our programs has tours; Whispering Wall at through a range of community and got everyone up dancing. grown with many vacancies Tanunda; Adelaide Royal Show; recreational experiences. CBS Inc. Thanks to Nadia Field, our being filled. We are open to Adelaide Oval tours; Warrawong staff members work in conjunction Consumer Nominee, for setting up new programs in other Wildlife Sanctuary visit and visits with DHS staff to provide a range organising this event. locations as the need arises, to the central market of Outdoor Adventure Programs, including programs for specific including a Cooking program. • The opening of our 11th SALA interests / activities. • Groups continue to establish and exhibition, Funny Bones at the maintain good relationships with Westenders Eastwood Community Centre, • Our Choices program based the community centres and other CBS Inc. runs a social program by Emma Fey, Chief Executive in Port Augusta continues to venues they visit, sometimes on Thursday evenings, for two Officer, Guildhouse, was a great expand and runs two days per joining in on activities. groups of people who attend on success. It featured a range of week. Recently the staff a fortnightly basis. exciting artworks from 22 artists organised a special sensory Choices with a disability, who attend CBS screening of a movie at the Pt Choices programs focus on 3Rs Program Inc. Art Programs. Full proceeds Augusta Cinema, which was a developing participants’ independ­ Since 2003 CBS Inc. has worked of artworks sold went to success. The cinema dimmed ence, confidence and social skills in collaboration with the City the artists. the lights, turned the volume with an emphasis on enjoyment. of Burnside to run this program down and there were no It assists participants improve their for people who have an acquired • We also held our 4th exhibition restrictions re: sitting in seats. quality of life and highlights the brain injury. at the Hahndorf Academy, Plash, The participants enjoy bush­ role that recreation plays in which was opened by Stephanie walking in the Australian Arid achieving this. Participants are Radok, Artist, Writer, Curator. Lands Botanic Garden, fishing involved between one day a Caroline Manetta & Lynn Feeney This was a great community at the foreshore, mini golf and fortnight and five days per week event. cooking sessions. The staff also and are in small groups, with an set up a mock café, where they average number of six participants. are based, so that participants Participants enjoy being involved can develop cooking, budgeting in a combination of regular and and money handling skills. One occasional community based and of the participants, Jon, recently centre based experiences. sold a painting at our Bearded Dragon Gallery.

12 Independent Living Skills (ILS) & Craft Report

Held at the Hillcrest Community Craft moved from TAFE SA Gilles Centre, Independent Living Skills Plains Campus to the Hillcrest has a focus on nutrition, hygiene, Community Centre, due to popular safety and fun. Participants are demand. Participants are assisted to create and develop encouraged to tap into their balanced meal plans within a imagination, creativity and artistic given budget. From writing the expression and bring it to life. meal plan, sourcing the ingred­ From sourcing materials to the ients, money handling and food final product, Craft is a valuable preparation, the participants are outlet for lateral thinking and encouraged to engage in all personal expression. Along with aspects of the activity. With like-minded individuals, group creative flair, participants are then tasks create a sense of community persuaded to use their imagination and collective accomplishment as and critique the final product. well as individual satisfaction on a completed personal project. “I love coming here. It makes me feel like a real chef”. “I love all of the different stuff we Brett Phillips, ILS participant do and I can take them home and show my family. Alan is crazy and funny”. Danielle O’Donohoe (AKA Giggles) Craft participant

Alan Crawford Art Programs Report

CBS Inc. has been running Art CBS Inc. regularly conducts four programs since 1988 and has held Art programs with small groups of a total of 28 exhibitions. This artists. Two are held in the evening, includes being involved in the at the Broughton Art Society, one at prestigious 1998 Sydney Biennale the Eastwood Community Centre, at the Art Gallery of NSW. and another at the Salisbury East Neighbourhood House. Participants are given the opportunity to enhance and develop their skills and interests, with the guidance of a professional artist. They make me Caroline Manetta step out of my boundaries

13 Social Enterprises Community Concierge SA Report

This year has been the most The success of implementing When we asked our CCSA staff exciting year to date for our social CCSA and our model we believe, why they love doing their job, enterprise business, Community has been in establishing mutual, some of the responses included: Concierge SA (CCSA). CCSA is positive and healthy relationships a world leader for diversity and with our key partners and “The trades people know that they inclusion that results in creating international building management can trust me to arrange what they community and social impact by firms, Jones Lang LaSalle (JLL) need. They treat me with respect providing employment oppor­tun­ities and Knight Frank. It has been so and I like helping them.” for South Australians living with refreshing to be working with a disability. A unique model that is likeminded businesses that have a “I love working in this building. purpose driven offers a balanced corporate social responsibility and I never thought I would go inside mix of professional customer can see the value in the service a building like this.” service and subtle security. CCSA delivers. “This job has taught me life skills After the success of commencing Another key ingredient to the and I am now teaching them to CCSA services at the Grenfell success of CCSA has been the my daughter.” Centre, 25 Grenfell Street in April amazing staff we employ who are 2018, CCSA has now expanded the face and first point of contact CCSA provides a different avenue to the iconic Westpac House for these three prestigious for employment and disrupts the building at 91 King William Street buildings. Staff are carefully current labour market when there from January 2019, along with the selected and require essential are not enough jobs in South newly renovated building at 80 qualifications and experience Australia, let alone for people with Flinders Street from April 2019. including Certificate II in Security disability. The CCSA model The expansion of these services Operations and First Aid training. provides a solution for the has provided 6 additional jobs They must demonstrate personal corporate sector that is profess­ to people with disability to be the abilities, skills, and knowledge to ional and cost effective, that also face of these unique buildings. meet the standard necessary for has a social purpose. Our goal is the role and for the building. This to continue to create more jobs includes modelling CBS Inc. for people with disability in the culture and values. corporate sector, while educating Concierge Officer, and raising awareness to the Becky at wider community of the strengths 80 Flinders St, and contributions people with a Adelaide disability can make in our society.

Abby McKay

The trades people know that they can trust me to arrange what they need. They treat me with respect and I like helping them

14 Bearded Dragon Gallery Report

The Gallery now has two display CBS Inc. and the Gallery. So far Meeting artists that have never tables and a display cabinet where we have partnered with Tutti Arts, had the chance to show their we can stock a variety of items for Kura Yerlo and The Road Home, work before and helping them sale. We have had coasters, and we are looking forward to our means more than just working Bearded Dragon Gallery turned terrariums, books, flutes and hats, upcoming partnerships in 2020 with someone. It gets to the heart one this year and what an exciting and we are looking to grow our with The Art of Being Human and and soul of valuing people and year it’s been. We’ve had a year of range of smaller items in the future. NEAMI National. fostering confidence and belief building, connecting and growth in people of their own self-worth. and of course wonderful art. The Gallery held its first ever SALA We are excited that we are now It doesn’t get better than that. event in August 2019. This being approached by individual Since we opened the gallery we exhibition Transcendence has artists and organisations who have Bearded Dragon Gallery might be have held seven major exhibitions been a great success with visitor heard about the Gallery and what a new Gallery but we are making including: numbers doubling and our highest we do, and now want to work our mark. This year saw us being • Opening ever number of items sold. with us. chosen as a finalist in the City • Inclusions Awards in the excellence category • Living Colour With the success of our SALA For me, being told I was of Business That Makes Adelaide • Spirit of the Wild event, we are currently organising successful in getting the Art More Liveable. This was • Karrarendi our first ever Fringe event for 2020 Gallery Assistant role was brilliant. outstanding recognition for our • Diversity which we will be holding in As an artist myself, working in the hard working staff. • Transcendence. partnership with The Art of Being Gallery allows me to work in an Human. We are also organising a area that I am passionate about. The Gallery is the only one of its Through these exhibitions we have special event in May 2020 which It also allows me to learn new kind as not only is it run by people shown and sold artworks from will run in conjunction with Free skills like putting together with a disability, it showcases art CBS Inc. clients and external Comic Book day held in the exhibitions and meeting artists created by people living with a artists. We have also fostered Adelaide Arcade. both of which I thoroughly enjoy. disability. This has allowed us to rewarding partnerships with other I especially like helping artists promote community integration likeminded organisations, art Partnerships with art program achieve their dreams of exhibiting and strive to reduce the stigma programs and disability service providers have been a rewarding their art for the first time. Getting people living with a disability face providers. and wonderful connection for to call them and tell them the in the community. We have been Bearded Dragon and the staff. exciting news that they have sold able to foster positive, healthy These partnerships have helped us is terrific and has me smiling for relationships and welcome people grow the Gallery and market both the rest of the day. of all abilities, cultures and circumstances.

Karen Haskard, Art Gallery Assistant

Moonlight Speakers and Leaders Report

This is a social enterprise Activities included positions on looking to recruit more speakers business promoting the leadership interview panels for CBS Inc. in the future, adding further and public speaking skills of Board and senior positions, MC diversity and scope to the group. people with a disability. The roles at CBS Inc. office openings concept is to encourage raising and the MC role with JLL at the To find out how to book a speaker awareness of the leadership formal opening of our Community for your next upcoming event potential of people with a Concierge SA (CCSA) service at please contact Abby McKay, disability. Grenfell Centre. [email protected] or 8224 2900. The Moonlight Speakers has We are planning a review meeting continued with less external with members of the team, plus Freddie Brincat and Abby McKay bookings than last year. some refresher training and will be

15 Community Bridging Services (CBS) Inc. Summary Income and Expenditure Statement for the year ended 30 June 2019 2019 2018 $’000 $’000 Total income 14,567 12,598 Total expenditure 13,188 11,811 Net surplus 1,379 787

Summary Assets and Liabilities Statement as at 30 June 2019

2019 2018 $’000 $’000 Total Assets 10,287 8,527 Total Liabilities 1,834 1,453 Net Assets 8,453 7,074

EQUITY Proprietorship 7,074 Current year surplus (deficit) 1,379 TOTAL EQUITY 8,453

Community Bridging Services (CBS) Inc. Board of Directors’ Report

The Board Members submit the Principal Activities Signed in accordance with financial report of Community The principal activities of CBS Inc. a resolution of the members Bridging Services (CBS) Inc. for the for the financial year were to of the Board. financial year ended 30 June 2019. provide open employment, further education and recreation/day Board members options to people with a disability, The names of Board Members as or others with specific needs. Brian Rankin at the date of this report are: Board Chair Freddie Brincat OAM Significant changes Emma Fey No significant change in the nature Nadia Field of these activities occurred during Gary Jaffer the year. Freddie Brincat OAM Stefan Noto Executive Director Lidia Pargaliti Operating result David Pearson The surplus of CBS Inc. for the Dated this 18th day Brian Rankin. year was 1,378,827. of October 2019

16 Independent Auditor’s Report To the Members of Community Bridging Services (CBS) Inc. for the year ended 30 June 2019

Report on the Financial Report Auditor’s Responsibility Independence I have audited the financial report My responsibility is to express In conducting my audit, being a special purpose financial an opinion on the financial report I have complied with the report, of Community Bridging based on our audit. I conducted independ­ence requirements Services (CBS) Inc., which comp­ my audit in accordance with of Australian professional rises the assets and liabilities Australian Auditing Standards. ethical pronouncements. statement as at 30 June 2019, Those standards require that the income and expenditure state­ I comply with relevant ethical Opinion ment and statement­ of changes requirements relating to audit In my opinion, the financial report in equity for the year then ended, engagements and plan and presents fairly, in all material notes compris­ ­ing a summary of perform the audit to obtain respects, the financial position significant accounting­ policies reasonable­ assurance about of Community Bridging Services and other explanatory information, whether the financial report is (CBS) Inc. as at 30 June 2019, and and the statement by members free from material misstatement. its financial performance and its of the committee. cash flows for the year then ended An audit involves performing in accordance with Associations Board’s Responsibility for procedures to obtain audit Incorporation Act (SA). the Financial Report evidence about the amounts and The board of Community Bridging disclosures in the financial report. Services (CBS) Inc. is responsible The procedures selected depend for the preparation of the financial on the auditor's judgment, Paul Blackmore report that gives a true and fair including the assessment of the Chartered Accountant view in accordance with Australian risks of material misstatement of 19 North Terrace, Hackney, SA Accounting Standards and the the financial report, whether due date 18th October, 2019 Associations Incorporation Act to fraud or error. In making those (SA) and for such internal control risk assessments, the auditor as the board determines is considers internal control relevant necessary to enable the prepar­ to the association's preparation ation of the financial report that of the financial report that gives gives a true and fair view and is a true and fair view, in order to free from material misstatement, design audit procedures that are whether due to fraud or error. appropriate in the circumstances, but not for the purpose of expressing­­ an opinion on the effectiveness of the association's internal control. An audit also includes evaluating the approp­ riateness­ of accounting policies used and the reasonableness of accounting estimates made by the board, as well as evaluating the overall presentation of the financial report.

I believe that the audit evidence I have obtained is sufficient and appropriate to provide a basis for our audit opinion.

17 Members of the Board of Directors as at 30 June 2019

Freddie Brincat OAM Nadia Field Executive Director CBS Inc. Coastal Choices Participant (Dip.T., B.Ed., Grad.Dip. Policy Consumer Nominee and Administration, M. AICD) Secretary and Public Officer Lidia Pargaliti Commercial Manager Brian Rankin FIPA (Fellow, Institute of Public Retired CBS Inc. Staff Member Accountants) Chair Board Director

Gary Jaffer Caroline Manetta Founder – Principle Consultant, Manager Choices & Executive equilibrium9 Services, CBS Inc. Treasurer Admin Support to Board (non-voting)

Attendance of Board of Directors for the 2018/2019 Financial Year

Present Absent Total

F. Brincat 11 0 11

L. Durkin 3 4 7 (commenced 27/11/18)

There were a total of 11 Board T. Evans 9 2 11 (resigned 21/6/19) meetings in the 2018/2019 financial year. N. Field 7 0 7 (commenced 27/11/18)

G. Jaffer 11 0 11

L. Pargaliti 7 0 7 (commenced 27/11/18)

B. Rankin 10 1 11

L. Wojniak 4 0 4 (resigned 30/10/18)

C. Manetta 11 0 11 (admin support non-voting)

18 Members of Staff as at 30 June 2019

Sharon Allen Lisa Cullen Chelsea Heading Employment Officer (Murray Bridge) Senior Employment Officer Employment Officer (Mid North) (Adelaide Metro) Samantha-Kate Allen Melissa Heard Employment Officer (Murray Bridge) Elle Curnow Employment Officer (Adelaide Metro) Employment Officer (Mid North) Helen Altmann Olivia Hollis Jobnet Regional Coordinator Fiona Daniel IPS Employment Specialist (Mid North & North West) Jobnet Coordinator (Murray Bridge) (Murray Bridge) Hellen Anduga Katrina Davidson Doreen Hopper Recreation Officer (Choices) Employment Officer (Mid North) Employment Officer (Adelaide Metro) Georgina Argiridis Brenton Dennis Kristy Hugo Administration Assistant Employment Officer (Port Lincoln) Employment Officer (Mid North) (Adelaide Metro) Gabriella Drinic Jessica Irving Elizabeth Arthur Employment Officer (Adelaide Metro) Claims and Compliance Officer Administration Assistant Evelyn Dumoi Terry Izatt (Adelaide Metro Jobnet Coordinator (Mid North) Administration Assistant Tanya Bagnara Lily Durkin (Adelaide Metro) Employment Officer (Adelaide Metro) Human Resources Administration Linda Jackway Laura Birchmore Assistant (Adelaide Metro) Job Search Officer (Adelaide Metro) IPS Employment Specialist Kerrie Edwards Kylie Johnson (Adelaide Metro) NDIS Programs Officer Senior Job Search Officer (Mid North) (Murray Bridge) Freddie Brincat OAM Gabrielle Jones Executive Director Ashleigh Ellement-Hampson Manager Innovation and Projects NDIS Programs & Employment Officer Joshua Brown Thomas Jackson Employment Officer (Adelaide Metro) (Adelaide Metro) Employment Officer (Adelaide Metro) Simone Brown Sharyne Evans Lisa Marie Klopp Jobnet Coordinator (Mid North) Employment Assistant (Mid North) Employment Officer (Adelaide Metro) Harry Cao Belinda Federici Wayne Kuhn Claims and Compliance Coordinator NDIS Programs Officer Job Search Officer (Murray Bridge) (Adelaide Metro) Ada Caruana Justin Kuiper Jobnet Regional Coordinator Cheryl Feeney Claims and Compliance/Payroll officer (South/East Metro) Recreation Officer (Choices) Sascha Lemon-Spence Kathryn Cawthorne Lynn Feeney Employment Officer (Adelaide Metro) Recreation Officer (Choices) Choices CBS Coordinator Elizabeth Loizeau Janet Centanni Lisa Flowers Jobnet Regional Manager Senior Recreation Officer (Choices) Jobnet Coordinator (Adelaide Metro) (Rural & Remote) Anthony Cooper Debbie Friebel Craig Love Employment Officer (Mid North) IT/Communications and Human NDIS Coordinator Resources Officer Stacey Cox Trevor Love Jobnet Coordinator (Adelaide Metro) Jessica Garcia Operations Coordinator Recreation Officer (Choices) Mervyn Chapman Andrea MacIntyre Senior Recreation Officer (Choices) Patricia Gerahty Employment Officer (Adelaide Metro) Employment Officer (Mid North) Sophie Chellew Mihaela Maguran Employment Officer (Adelaide Metro) Simone Grantham Manager Partnerships and Frances Christison NDIS Program Officer (Mid North) Performance Jobnet Coordinator (Adelaide Metro) Luke Hackett Caroline Manetta Nik Christou Recreation Officer (Choices) Manager Choices® and Employment Officer (Adelaide Metro) Joan Halls Executive Services Senior Employment Officer Sharon Crafter Abby McKay Employment Officer (Riverland) (Adelaide Metro) Manager Corporate Services Alan Crawford Alicia Hassan and Projects Human Resources Officer Recreation Officer (Choices) Leah McMurdo John Haydon Recreation Officer (Choices) Claims and Compliance Officer

19 Members of Staff continued

Thera-Jade Milam Lisa-Marie Seyfang Timothy Wiseman Lisa Luxford Jobnet Coordinator (Adelaide Metro) QA Compliance and WHS Officer Jobnet/ IPS Regional Coordinator Bianca Mahoney (Riverland & Murraylands) Sandra Miller Trevor Shannon Justin Marsh Administration Assistant Recreation Officer (Choices) Sophie Witcombe Lindsay Mather (Adelaide Metro) Employment Officer (Adelaide Metro) Hayley Simmons Garry Newman Peggy Mills IPS Employment Specialist Rachel Wong Heather Newman Jobnet Coordinator (Riverland) (Adelaide Metro) Employment Officer (Adelaide Metro) Miriam Noir Elizabeth Moore Kayla Sims John Wyrill Rebecca Norton Jobnet Coordinator (Mid North) Employment Officer (Mid North) IPS Employment Specialist Augustin Nzeyimana (Mid North) Janis Moore Christopher Siviour Leah Oaklands Recreation Officer (Choices) Senior Employment Officer Rebekah O’Brien Aaron Morony (Mid North) Casual Staff Julie O’Callaghan Jobnet Coordinator (Adelaide Metro) Phoebe Siviour Glenn Azzam Thomas O’Connor Colin Murphy Senior Employment Officer Joy Bamford Jasvir Kaur Pabla Employment Assistant (Adelaide Metro) Helen Boddington Bruce Patrick (Adelaide Metro) Debbie Smith Denise Briggs Rachel Petagna Nadia Navacchi Employment Officer (Riverland) Maresa Buitenhuis Paula Peterson Employment Officer (Adelaide Metro) Belinda Stennett Joshua Burlison Andrew Pidgeon Robert Newman Employment Officer (Adelaide Metro) Alan Cadman Lisa Pitman Employment Officer (Adelaide Metro) Andrea Swift Denim Cain Sarah Reeves Mai Nguyen Recreation Officer (Choices) Ilona Carr Lesley Richardson Employment Officer (Adelaide Metro) Paula Symonds Margaret Collett Donna Robertson David Owen Employment Officer (Port Lincoln) Nicole Cugley Chaminda Samaraweera Employment Officer (Adelaide Metro) Hayley Tape Shanrah Davis Nathan Scarman Dennis Sharland Caterina Paola Administration Assistant Sarj Desai Employment Officer (Adelaide Metro) (Adelaide Metro) Renae Evans Tracey Sinclair Parminder Singh Philip Page Michael Taylor Lara Farr Recreation Officer (Choices) Senior Recreation Officer (Choices) Angus Fowler Philip Sleep Doreen Spazzapan Johanna Pengilly Michelle Tennant Sarah Fox Jobnet Coordinator (Adelaide Metro) Employment Officer (Adelaide Metro) Heather Freer Peter Stafford Nathan Stanton Sarah Perrie Anh Tran Julie Frick Employment Officer (Adelaide Metro) Finance Officer Emily Gill Lynette Thompson Tessa Gill Deborah Trusson Melanie Richards Melissa Turner Raeleen Wandel Employment Officer (Adelaide Metro) Senior Employment Officer (Riverland) Nola Grasby Carmel Green Christopher Winter Aimee Ricketts Shellee-Ann Vallis Jack Wordley Senior Recreation Officer (Choices) IPS Employment Specialist (Riverland) Donna Harmer Karen Haskard Joshua Zerbe Beverley Robertson Shanthi-Kumar Visvanathan Employment Officer (Adelaide Metro) Projects Coordinator Michael Hatchard Angel Hockey Katherine Rose Christian Wadham Senior Employment Officer Employment Officer (Adelaide Metro) Sue Humphreys Kristen Ingerson (Adelaide Metro) Amanda Ward Raymond James Karen Ruckenstuhl Jobnet Regional Manager Employment Officer (Murray Bridge) (Adelaide Metro) Vilma Jurkovic Ela Kinasz Meghan Ryan Ilhan Warsame Jobnet Coordinator (Adelaide Metro) Employment Officer (Adelaide Metro) Ruth Kerwood Hans Kreiner Karli Sargent Adrian Waye Carina Lawless Employment Officer (Port Lincoln) Jobnet Coordinator (Port Lincoln) Trung Le Adelle Searle Amie White Brett Lennox Employment Officer (Adelaide Metro) Administration Assistant (Adelaide Metro) Alyssa Lloyd-Jones Karryn Sedmak Angel Long Projects Officer (Adelaide Metro) Alison Williams Employment Officer (Mid North) Jeffery Loveday

20 Suite 1001 147 Pirie Street Adelaide South Australia, 5000 T 08 8224 2900 E [email protected] facebook.com/CommunityBridgingServices www.communitybridgingservices.org.au Document quotes taken from recent CBS Inc. External Audit Report and program evaluations

Front cover image Adrian Erle Spratt Sightlines acrylic paint on canvas 2019