Annual Report 2018/2019 Annual Report 2018/2019 Contents Consumer Nominee’s Report 2 Chair’s Report 3 Executive Director’s Report 4 CBS Inc. Highlights 5 Jobnet Employment Program Report 7 IPS (Individual Placement & Support) Program Report 9 USEP (University Specialist Employment Program) Report 10 Community Development Program (CDP) Report 10 School2work Report 11 Choices ® CBS Report 12 Independent Living Skills (ILS) & Craft 13 Art Programs Report Social Enterprises 14 Community Concierge SA (CCSA) Report 14 Bearded Dragon Gallery Report 15 Moonlight Speakers and Leaders Report 15 Statement of Accounts 16 Board of Directors’ Report 16 Independent Auditor’s Report 17 Members of the Board of Directors 18 Attendance of Board of Directors 18 Members of Staff 19 1 Consumer Nominee Report My name is Nadia Field and I have Achievements over the past year - Successfully advocated for a been a Consumer Nominee on I have attended many functions long term participant who did not the CBS Inc. Board of Directors including: have sufficient NDIS funding for almost a year. I have a broad - SALA exhibition opening Funny to continue attending Choices experience of the organisation Bones, at the Eastwood programs. Thankfully the issue having been initially a Jobnet Community Centre was resolved. participant (Metro South region) - Opening of Plash at the - Organised a Celebration Day at and then moving to the Recreation Hahndorf Academy the Fulham Community Centre area of CBS Inc. I currently attend - Bearded Dragon Gallery for Choices programs, which was Coastal Choices three days per exhibition opening Karrarendi fantastic. Musician Linda week. I enjoy the variety of program - Community Concierge SA launch McCarthy provided a wide range activities, in particular cooking, at the JLL building in Adelaide of music and I gave a speech. dancing, outings and animal - BBQ event for 12 visiting sanctuary visits. I have a great professionals from S.G. Enable, Future Objectives rapport with Coastal Choices staff. Singapore, who were on a study • I will be involved in recruiting new tour with CBS Inc. for one week Board members and will receive I am originally from Mount Gambier - Australian premiere of the No training on interview techniques and moved to Adelaide three Strings Attached production from the CBS Inc. HR team, as years ago. Whilst in Mt Gambier I Forgot to Remember to Forget preparation. I completed a Certificate in IT. at the Adelaide Festival Theatre • I’m looking forward to the official - 2018 CBS Inc. Amelia Rix Award opening of the CBS Inc. I wanted to be involved as a at the Adelaide Entertainment Norwood office on 19/9/19. Consumer Nominee on the Board Centre • I will continue to advocate for as I wanted to be an advocate for - CBS Inc. Board function at participants where required. people with a disability who cannot a South Korean restaurant I am happy to talk to participants communicate for themselves, to - the CBS Inc. Christmas and seek feedback about the represent their views, and make celebration at Benjamin on services they receive from a valuable contribution. Franklin, Adelaide CBS Inc. - Presented at a CBS Inc. staff Since commencing my role of meeting on working with people Nadia Field Consumer Nominee I have learnt with a disability, to provide a Consumer Nominee a lot about CBS Inc. and how better service for our participants it works. I have enjoyed meeting - Guided visitors around the other participants, staff and Fulham Community Centre, stakeholders of CBS Inc., going where the Coastal Choices to events and expanding my program is based, and talked networks. I have also become about how the program runs. more confident and assertive. Visitors have included potential I like working with my fellow Board participants, family members Members, particularly Freddie and schools Brincat, Executive Director, who is a role model for me and assists me in communicating my views. They’re not pushy 2 Chair’s Report It has been my privilege to take Our many initiatives, such as over the positon of Chairperson for Community Concierge SA, the Board of Community Bridging Moonlight Speakers & Leaders Services (CBS) Inc. I would like to Program, and the Bearded Dragon thank Ted Evans for his positive Art Gallery are all successful contribution to the organisation ventures. On top of this we have and our clients. He will be missed, other new social enterprises in the as Ted attended many events and pipeline, including our newly got to know our clients and staff. opened café at Summit Health in Mount Barker, in partnership with We have completed our best year Summit Health. to date. Staff and Board have almost mastered the NDIS and we All of this is made possible due to are fast becoming one of the the hard work and dedication of organisations of choice. our committed and loyal staff who work tirelessly on behalf of our In line with our vision of providing clients. I would like to thank each our clients access to first class and every one of you for your modern facilities, we are constant- contribution. ly upgrading and increasing our infrastructure with the purchase of I would also like to thank the a new third office location in the Board for their support and Aurora on Pirie Building and the commitment to the values of purchase of our office building in CBS Inc. and of course to Freddie Whyalla. We have also opened a Brincat, whose leader ship and new office in Norwood to replace commitment has made us one of our outgrown Maylands office. the leading disability organisations in S.A. Our plan is to continue to work hard with commitment and build on this year’s success as I think our formulae is in demand and getting results for our clients. Brian Rankin Chairperson They give me freedom They don’t judge 3 Executive Director’s Report More Detail Our Executive Team has been At CBS Inc. we like innovation, During the year, we have working hard with our Jobnet partnerships and social enterprise, completed our first full external Employment Teams across the reflecting our real points of audit that includes the NDIS, DES state to manage the transition difference that help create new National Standards for Disability to the new DSS DES Contract. jobs for people with a disability. In Summary Services and ISO. There is always After receiving our first non- There just aren’t enough jobs for Looking back from July 2018, more work to do to continually public released Star Ratings people who want to work. This our Board and Executive Team improve, but it is clear we have across 18 DSS DES Contracts, includes our: Community had planned a transition to the a good balance in understanding our strategies, style of commun- Concierge SA (in three major new DES Contract and a greater individual participant needs and ication, and positive interactions buildings now in Adelaide CBD), transition to the NDIS, where the the demands of our contractual with participants are working. To The Bearded Dragon Galleries, last of our participants under State expectations with individuals and date, active participant numbers two apps developed with Flinders Government DHS funding were Government. This comes about by are good, demand is steady and University Law School, Moonlight transferred to the NDIS. So far maintaining our culture and values, jobs and outcomes achieved. If Speakers, IPS with increased our planning and good work has and by keeping our participant to we can continue the flow of new active participants and the USEP brought mostly positive results staff ratios at a lower level to allow partici pants and keep our focus partnership with Flinders University. for our participants and CBS Inc. our staff time to provide more on post placement and ongoing The NDIS S2W Program has been I have been enthused by positive individualised listen ing, planning, support, our participant numbers an important new CBS Inc. service, comments from people with a actions and support. will organically rise and our Star having good participant numbers, disability and their families on the Ratings should even further positive retention and an excellent supports we are providing and this For the first time we were offered improve over the next year. transition to open employment. is being reinforced by our external two SALA Exhibitions in 2019 – The current establishment of quality assurance reports. one at Eastwood Community Future a quasi, uni style, standalone city Centre and the other in our own CBS Inc. will continue to invest office for S2W is really taking the We had the risks of a potential Bearded Dragon Gallery. The in staff training and development, service and resourcing for young drop in demand for our services, Bearded Dragon Gallery located infrastructure and innovation as school leavers to another level a potential drop in income, costs in Gays Arcade in the heart of these are keys to our continued of professionalism. This new of implementing new technology Adelaide, is a long term goal success. We have completed specialised venue will be like SupportAbility (NDIS) and achieved during the year. The major Mental Health First Aid renovated and due to open in increased complexity and Gallery is an excellent contributor training for staff across CBS Inc., August / September 2019. competition in DES and the NDIS. in promoting skills of people with and recently received Gold level Our staff with support / direction a disability who pursue art as a accreditation for being a skilled Thanks to our clients and their from the Board has built on our leisure activity or professionally. workplace under Mental Health families for choosing CBS Inc. and history of balancing positive values First Aid Australia.