HEAD OFFICE JOHANNESBURG SHOCK Control Instruments Automotive 59 Merino Avenue, City Deep, Johannesburg, South Africa P.O. Box 86222, City Deep, 2049, South Africa Tel: +27(0)11 627 2500 Fax: +27(0)11 627 2600 S , STRUT Sharecall: 0861 CI AUTO (0861 242 886) SHOCKS, STRUTS,
[email protected] www.ci-automotive.com CARTRIDGES & GasLIFTS 3M.04.13 2013 S , C www.gabriel.co.za ARTRIDGE Gabriel Shocks ZA gabrielshocksza S & Gas LIFT S 2013 Part No: C-GAB02 Download a recognised QR reader on your mobile device for quick access to the Gabriel web page. PROCESSING A WARRANTY Requirements for processing a claim through the Gabriel Care-line 1. When processing a claim through our Gabriel Care-line please have the following information with you: • Motorist’s name and phone number • Claimed part number • Manufacturing Date code • Invoice date and number • Type of fault/Customer complaint relating to the various fault codes. • If a claim is to be made against a specific promotion or program, the full and correct name of the promotion with the original Outlet Name where the unit was purchased will be needed 2. Call 0861 GABRIEL (0861 422 7435) to register your warranty claim. 3. Should the information supplied be correct, then an RMA number will be issued and this number should be used along with your own internal reference as the credit reference back to your product supplier. It is advisable that the RMA number is physically written on the product with a white/black paint pen prior to returning it back to the supplier.