Refugee and Asylum Seeker Support, Serbia

Reporting period: April 1, 2017 – June 30, 2017

Prepared by: Reporting Officer Marjan al Mahamid, with input from RMF Project Director N’Deane Helajzen and Project Manager Žarko Stanić, and RMF Serbia’s Medical Officers: Dr. Andrijana Ljubojević, Dr. Dragana Marković, Dr. Daniel Pejković, Dr. Jovana Milić, Dr. Vinka Stojković, and Dr. Sofija Manjak

Organization: Real Medicine Foundation Serbia (www.realmedicinefoundation.org) Project title: Refugees and Asylum Seekers Support Project location: Belgrade, Obrenovac, and Adaševci, Serbia

TABLE OF CONTENTS 1 OVERVIEW 3 1.1 Current Context in Serbia 3 1.2 Project Challenges and Operating Environment 4 1.3 Emergency Health Coordination 5

2 ACHIVEMENTS AND IMPACT 6 2.1 Summary of Accomplishments 6 2.2 Individual Cases 6

3 MORBIDITY REPORT APRIL–JUNE 2017 10 3.1 Demographic Distribution 10 3.2 Primary Health Care Statistics 11

4 TOTAL NUMBER OF PATIENTS APRIL–JUNE 2017 15

5 ANNEX 22 5.1 Working Locations of the RMF Medical Teams 22 5.2 Project Photos 26

1. OVERVIEW

1.1. Current Context in Serbia

During the second quarter of 2017, increased numbers of refugees tried to re-enter Western Europe through Croatia, and a new trend appeared: more and more refugees tried to enter through Romania, while a large number decided to return to Greece through Serbia, then FYR Macedonia, due to the restrictive policies in many European Union countries, which have closed their borders to refugees. Additionally, a high number of pushbacks from the Hungarian border into Serbia continued throughout this period.

The most recent data show that the number of refugees, asylum seekers, and migrants in Serbia is about 6,000. Of these, more than 5,000 (about 83%) were accommodated in one of five asylum centers or thirteen reception centers as of June 2017, and the majority are from Afghanistan, followed by nationals of Pakistan, Syria, and Iraq.

Serbia-Hungary Border During this reporting period, refugees were increasingly frustrated by the long wait times to enter Hungary, as well as management of the Hungarian ‘’waiting list’’ to cross the border. According to UNHCR data in June 2017, 54 asylum seekers, mainly families from Afghanistan, Iraq, and Syria, were admitted into Hungary. Only three asylum seekers were camped at the Horgoš and Kelebija border points awaiting admission to Hungary. On April 5th, authorities transferred the first group of refugees to a new transit center near Kikinda. Subotica Transit Centre sheltered 124 asylum seekers, Sombor Transit Centre 178, and the new Kikinda Transit Centre sheltered 252 asylum seekers, mostly families from Afghanistan, Iraq, and Syria.

Near the Border with Croatia Two tragic accidents occurred in western Serbia during this reporting period. First, an unaccompanied minor from Afghanistan was killed on the highway near Adaševci Transit Centre, and his 16-year-old friend (also from Afghanistan) was seriously injured and hospitalized in Belgrade. They had jumped from a high-speed cargo truck when they realized that it was not heading to Croatia. The second accident occurred when a man from Algeria was hit by a train and seriously injured trying to cross railway tracks near Šid. About 200 refugees and migrants were relocated from Šid Transit Centre and transferred to other centers by the end of April, because Šid Transit Centre was closed. According to UNHCR data from June, transit centers in western Serbia sheltered 1,183 refugees and migrants: 830 in Adaševci and 353 in Principovac. The population is mainly from Afghanistan, followed by Pakistan, Iraq, and Syria.

Near the Border with Bulgaria According to UNHCR data from June 2017, 497 refugees and migrants were accommodated in four reception centers of eastern Serbia: 57 in Dimitrovgrad, 46 in Bosilegrad, 190 in Pirot, and 204 in Divljana. Most are from Iraq, followed by Afghanistan and Syria, while around 50% are children.

Near the Border with FYR Macedonia According to UNHCR data in June 2017, 836 refugees and migrants were accommodated in three reception centers of southern Serbia: 609 in Preševo, 134 in Vranje, and 93 in Bujanovac. Most residents of Preševo RC are from Afghanistan (43%), Iraq (28%), and Pakistan (19%), while 43% are children. In Bujanovac, most are from Iraq (35%) and Syria (26%), while 53% are children. The residents of Vranje are families and unaccompanied/separated children from Afghanistan, and 55% are children.

Greater Belgrade On May 11, 2017, Serbian authorities evicted residents of “the Barracks,” located behind the main bus station in Belgrade. Until then, “the Barracks” had been the largest self-organized refugee camp in Europe. As a result of this and other factors, many refugees and migrants voluntarily relocated to government shelters, where more than thousand people lived for several months in conditions that can be best described as degrading and inhumane. A vast majority; mainly from Afghanistan and Pakistan, and including many children; had voluntarily relocated to reception centers, and the number of refugees and migrants in the Belgrade city center shrank from 1,200 to an estimated 200. According to UNHCR data in June 2017, Krnjača Asylum Centre accommodated 851 asylum seekers, including 187 unaccompanied or separated boys, but mainly families from Afghanistan, Iraq, and Syria. 948 male refugees and migrants were sheltered in Obrenovac Transit Centre (including 203 unaccompanied or separated boys). Most are from Afghanistan, followed by Pakistan, with a few men and boys from Iraq, Syria, or other countries.

Even after the emptying and demolition of “the Barracks” behind the main bus station, Belgrade remains an attractive and important center for migration, as refugees continue entering Serbia.

1.2. Project Challenges and Operating Environment

A combination of factors has made the provision of support to refugees and asylum seekers more challenging during this reporting period:

• High numbers of unregistered refugees are still cause for concern. Because of security incidents involving unregistered refugees, citizens and local authorities successfully petitioned the government to close the transit center in Šid. • Some centers remained overcrowded, including Obrenovac Reception Centre and Adaševci Transit Centre, the two government-run refugee centers where RMF has a medical clinic. • There is a shortage of basic supplies in government administered facilities. • Refugees and migrants are exposed to exploitation, violence, and human trafficking, often as a result of smuggling and violent pushbacks. • High numbers of refugees are unable or unwilling to successfully register themselves with the police. Registration is essential for legal visibility and at times (the policies rapidly change) is required for a place in the refugee camps throughout the country. Some avoid going to the camps for fear of being expelled from the country by authorities. • The unprecedented scale of refugees and asylum seekers is placing increased stress on an already overburdened health system. • Refugees heading for Western Europe risk beatings and other forms of violence inflicted at Hungarian border crossings, as reports of police violence rise. There is a need to strengthen our teams’ capacity to respond to the provision of formal medical reporting of human rights abuses. This will be done by issuing formal medical certificates, which can be used as evidence in court if required. • Scabies infestation remained a challenge, especially in Obrenovac and Šid. • Insufficient dental care access, with poor oral hygiene, is leading to other health complications. • Incidents of violence inflicted on refugees by authorities are on the rise, and efforts to formally document cases for human rights advocacy groups and lawyers is necessary. • Integration mechanisms are absent. • There is urgent need for professional psychosocial support within the camps.

Working Locations: • Greater Belgrade

• Obrenovac Reception Centre, Southwest Belgrade • Adaševci Transit Centre in Adaševci, Šid, Western Serbia

Please see Annex 5.1 for a more detailed list of institutions and locations where RMF Serbia’s team is currently working.

1.3. Emergency Health Coordination

At the end of April 2017, the Serbian Commissariat for Refugees and Migration called UN agencies, NGOs, and civil societies to an emergency meeting, where the main topic was the evacuation and relocation of refugees from “the Barracks” behind the main Belgrade bus station to refugee centers. RMF Serbia was particularly involved in monitoring medical cases that had relocated to other centers. Following demolition of “the Barracks,” there were many emergencies, as well as a good deal of movement within the refugee population. Coordinated efforts took place, emphasizing the provision of health services in Obrenovac Reception Centre. Heath gaps were identified during the meeting, and a strategy for an effective response to health crises was developed and agreed upon. The agreed objective of RMF Serbia’s outreach team is to reduce the health consequences of crises and emergencies and minimize their economic and social impacts. Participants in the meeting agreed that RMF’s outreach team at Obrenovac Reception Centre plays an essential role by influencing the demand for health services, as well as increasing refugees’ access to health services.

RMF continued to participate in monthly health cluster meetings conducted in Belgrade by the Ministry of Health and supported by the World Health Organization. The coordination meetings aim to improve the coordination of emergency health responses throughout the country. While it can be said that these coordination meetings require more targeted facilitation, they have been beneficial in acting as a platform for RMF to raise awareness of our current work. The meetings aim to support joint rapid health assessments, identify current health service provision gaps, and support the development of joint strategies to effectively respond to the current health crises among the refugee and migrant population in Serbia.

RMF Serbia worked to maintain and build partnerships through the following activities:

• Participated in the Health Working Group, co-chaired by WHO and the Ministry of Health (MOH) • Participated in the Refugee Protection Working Group (RPWG), co-chaired by UNHCR and the Ministry of Labor (MOL). This is the key coordination mechanism for agencies/NGOs operating in the country, as well as a source of information for donors and diplomatic missions that attend the meetings as observers. RPWG has over 90 members and meets on a monthly basis. • Participated in the monthly Partner’s Briefing on the Refugee and Migration Situation in Serbia, where UNHCR/UNRC, Ministry of Foreign Affairs, and Ministry of Labour/Chair of Government WG on Mixed Migration update the diplomatic corps/donors and NGOs on the refugee and migrant situation and the response of UN agencies and their partners in the previous period. • Participated in monthly medical actors’ coordination meetings with MSF, MDM, and WHO • Provided monitoring and follow-up services for our patients, and received referrals from UNHCR/DRC doctors, Palilula Health Center doctors working within Camp Krnjača, Doctors of the World (MSM), Médecins Sans Frontières (MSF), Save the Children, Praxis organization, Info Park, Miksalište, and the Asylum Information Centre (AIC).

2. ACHIEVEMENTS AND IMPACT

2.1. Summary of Accomplishments

RMF Serbia’s team continued to provide holistic medical care and support to persons of concern:

• RMF Serbia provided support during the preparations for evacuating and relocating refugees from “the Barracks” behind the main Belgrade bus station, and our team responded to the acute emergency with other organizations (UN agencies, NGOs, and civil societies). • In April 2017, RMF's mobile medical clinic was set up at the Obrenovac Reception Centre, with approval from the Ministry of Health and Serbian Commissariat for Refugees and Migration. After a period of preparation, which involved the development of protocols and fully stocking medical supplies within the clinic, we commenced operations in the mobile medical clinic at Obrenovac in May 2017. The mobile clinic helped strengthen our response to the acute emergencies in overcrowded Obrenovac Reception Centre, providing a versatile space from which our frontline medical workers and cultural mediators and translators can provide primary healthcare services. • RMF Serbia continued to support the Institute of Public Health (IPH) of Serbia, the Ministry of Health, relevant health institutions, and partner NGOs in the coordination of healthcare provision. • RMF Serbia provided 4,201 health consultations to men, women, and children refugees and migrants in Belgrade and Obrenovac.1 • RMF Serbia provided 4,620 health consultations to men, women and children refugees and migrants in Adaševci Transit Centre in Western Serbia.2 • RMF Serbia continued to provide medical services, interpretation, translation and cultural mediation, escorting, and transportation to secondary medical and other facilities in 72 cases. • RMF Serbia identified unaccompanied and separated refugee children (UASCs), who were referred to the Centre for Social Work in 21 cases. • RMF provided assorted drugs and medical care, as well as hygiene packs, safety kits, and children’s kits to support the response to refugees.

2.2. Individual Cases

Effects of Untreated Hepatitis B Infection 25-year-old man from Afghanistan

On April 10, 2017, a young man came into our mobile clinic, which was stationed next to “the Barracks.” He told us that he had vomited blood just before coming to the clinic. He claimed that he had lost around 400 ml of fresh blood by vomiting and that he was feeling weak and tired. We managed to find a Pashto language translator and discovered that the patient had the same symptoms in Bulgaria 2 months before, and that he had lost the papers from the hospital. The young man also explained that he had been diagnosed with hepatitis B a few years before, but had not received any treatment.

We examined the patient and discovered that his spleen was enlarged. Our mobile team immediately took him to the ER, where he was examined and diagnosed with gastrointestinal bleeding, anemia, and an enlarged spleen. During his stay at the hospital, he underwent a gastroscopy, which showed that he has gastritis and enlarged

1 This statistic includes repeat consultations, not only individual cases. 2 This statistic includes repeat consultations, not only individual cases.

esophageal veins. The patient’s final diagnosis was hepatic encephalopathy, and he was treated in the intensive care unit. After he was discharged, we notified CRCP about his case, and they managed to get him into a state camp, where he can be constantly monitored by a team of doctors.

Surgical Emergency 30-year-old woman from Iran

A young woman was referred to RMF’s team by Miksalište Centre for Refugees (a platform that provides protection for refugees in Belgrade). They called us because the young woman had a fever of 39.7°C, nausea, and abdominal pain in the upper and right lower quadrant of her abdomen since that morning. She denied diarrhea, vomiting, and symptoms of urinary disease or pregnancy. She was completely examined by RMF’s mobile team and after negative urine and pregnancy tests, she was prescribed with antiemetic and anti-inflammatory drugs. After two hours, she was feeling much better, and we advised her to come tomorrow for another check-up.

The next day, the patient was experiencing the same symptoms, with slight deterioration. Her abdominal pain was getting worse, and she had one liquid stool that was without blood. She was taken to the general surgeon in the ER in order to exclude appendicitis. The general surgeon ordered an abdominal ultrasound, as well as CBC and urine sediment analysis. Although the tests came back negative, according to the Alvarado scoring system (6/10) and clinical presentation, appendicitis was a possible diagnosis. After an infectious diseases specialist was consulted, the general surgeon in the ER admitted the young woman to the surgery department. Later that evening, she underwent an appendectomy. The surgery went well, and the patient recovered fully.

Flesh-Eating Disease 26-year-old man from Afghanistan

On May 2, 2017, a 26-year-old young man was examined by MSF and RMF doctors. He had broken his right arm on April 28th and been taken by volunteers to the ER, where a cast was put on his arm. His diagnosis: fracture of the upper part of the radial bone. In the following days, his right arm was swelling and became very painful. After examining the patient, we concluded that he needed to be taken back to the ER because of the extreme swelling and pain.

The patient’s condition between May 2nd and May 5th

The young man received numerous blood tests, x-rays, and consultations with surgeons for 3 consecutive days, but they all concluded that his condition was not severe and didn’t require hospitalization. In between examinations, the patient started to show signs of skin discoloration and blisters that where opening and producing a discharge of fluid. Despite our efforts to clean the area and treat the young man with antibiotics (as well as trying unsuccessfully to admit him to the hospital), on May 5th, his condition deteriorated further; he had a fever of 38.5°C and heart rate of 121. The young man

was in very poor physical condition, and his wound was in extremely poor condition. Our team took him to military hospital, where he was diagnosed with necrosis of the wound and sepsis. He was finally admitted to the orthopedics department of KC of Serbia, where he was later diagnosed and treated for necrotizing fasciitis, commonly known as flesh-eating disease.

The patient’s condition on May 5th; admission to the hospital

The patient’s condition after one month of treatment and a skin transplant in the orthopedics department of KC Serbia

The young man is now safe and well. He on his way to full recovery, and RMF’s team is monitoring his rehabilitation.

Unaccompanied Minor’s Heath Issues 14-year-old boy from Afghanistan

A 14-year-old boy was referred to RMF’s team by MSF doctors because of a serious asthma attack that he had in their clinic, which did not subside with regular therapy. The patient reported that he has had breathing difficulties since childhood and that he used to take some therapy. He could not tell us which medications he had been taking. The boy was traveling alone, living in “the Barracks,” and there was no way to contact his relatives. Our team decided to take him to the children’s hospital, where he was diagnosed with bronchitis and possible bronchial asthma. The pediatrician prescribed him with antibiotics and inhalation therapy, but these were difficult to administer, since he was not in a state camp and did not understand the seriousness of his disease.

Eventually, the boy was moved to Obrenovac Reception Centre and placed under child protection services. At this point,

we were able to provide him with proper therapy. In collaboration with DRC doctors from the camp, he was monitored at the University Children's Hospital in Tiršova, and his asthma therapy was adjusted. He is being carefully monitored by our team in the Obrenovac camp.

Extreme Violence 22-year-old man from Afghanistan

A 22-year-old young man presented with a compound fracture of the left forearm. He had been beaten by a smuggler on the Hungarian border. The injury happened 12 hours before RMF’s team examined him. First, he was checked by the orthopedic surgeon in Subotica, who recommended hospitalization. The patient refused that option, because he wanted to be treated in Belgrade, where he felt safe. RMF’s team brought him to the ER, where an orthopedic surgeon ordered another x-ray of patient’s left arm to confirm the diagnosis already made in Subotica. The young man was also referred to the neurosurgeon and general surgeon in order to exclude trauma of any other organs. Tests did not show any other signs of trauma, and the orthopedic surgeon admitted the patient to the hospital and performed surgery on his left forearm. The patient made a full recovery.

X-ray of the patient’s left forearm

Marginalized Local Population 46-year-old man from Serbia

In the area of “the Barracks,” where RMF’s team often worked before the buildings were demolished in May 2017, we provided care for refugees and migrants that were not in the camps and had no access to medical care, hygiene facilities, or any type of protection and care. Long before the migrant crisis occurred, however, marginalized local populations were living in “the Barracks,” and with the arrival of RMF’s medical team, they finally had someone to turn to for help.

We were approached by a homeless Serbian man who had been living on the streets of Belgrade for the last 8 years. He did not have any documents or a medical card, and he desperately needed help. One month before, he had an accident and had a severe (stage III) burn on his lower left leg, and it had been neglected. His wound was infected and in bad condition. The patient also had hepatitis C and diabetes mellitus. We took him to the plastic surgery hospital, where his wound was cleaned and our team was instructed how to treat it until next check-up. After antibiotic therapy and regular dressing, his wound had improved.

Severe burn on the patient’s RMF Serbia’s mobile medical clinic near “the Barracks” lower left leg

Note: Due to privacy and safety concerns, many patients do not wish to have their photo taken.

3. MORBIDITY REPORT APRIL–JUNE 2017

The second morbidity report for 2017 covers a period of three months, from April 1st to June 30th. During this period, the outreach mobile medical team was operating 16 hours a day (from 7:00 AM to 11:00 PM), 7 days a week. Our team worked in greater Belgrade from 7:00 AM to 3:00 PM and at the mobile clinic in Obrenovac Reception Centre from 3:00 PM to 11:00 PM. The medical clinic in Adaševci Transit Centre continued operating from 4:00 PM to midnight, 7 days a week.

3.1. Demographic Distribution

Over the period of three months, with an average daily OPD of 96 patients, RMF Serbia provided a total of 8,821 health consultations to men, women, and children in Belgrade, Obrenovac, and Adaševci. Of these, 4,201 were in Belgrade and Obrenovac Reception Centre and 4,620 in Adaševci Transit Centre.

PATIENTS’ SEX AND COUNTRY OF ORIGIN

Note: This chart represents patients in Belgrade and Obrenovac; it does not include Adaševci.

3.2. Primary Health Care Statistics

A total of 4,201 men, women, and children were examined and received primary, secondary, or tertiary healthcare services in Belgrade and the Obrenovac Reception Centre. A total of 4,620 men, women, and children were examined and treated at the medical clinic within Adaševci Transit Centre.

The most commonly presented illness during this three-month period (April–June 2017) was the common cold, affecting 761 patients. This is a smaller number than in the previous period, since winter has now ended. During the spring months, we began to see many cases of insect bites and stings caused by mosquitos, spiders, and ticks. 398 patients were treated for insect bites or stings. The high number of these cases is due to the living conditions at Obrenovac Reception Centre and Adaševci Transit Centre, which include areas of tall grass, weeds, and standing water. Since refugees are spending most of their time outdoors in grassy areas, they are exposing themselves to

the possibility of being bitten by ticks and getting Lyme disease. Thus far, we have luckily seen only one case of Lyme disease.

The second most commonly diagnosed condition was various types of wounds to the body, at 590 patients. In this category, our team included all injuries caused by trauma due to violence or accidents, as well as superficial wounds such as scrapes, bruises, discoloration, or swelling. The high number of wounds can be attributed to the ongoing abuse suffered from border police, since refugees are still trying to cross the Hungarian and Croatian borders and continue on their way to Western Europe. Also, there is violence among refugees in the camps because of the lack of psychosocial support and structured activities.

Ramadan started on May 27th in Serbia, and during the holy month, refugees in the camps faced warm weather without the possibility of drinking water or eat food during the day. This caused a large number of headaches, for which RMF treated a total of 775 patients, and fatigue, 348 patients; also: fibromyalgia cases (186 patients), tension headaches (76 patients), and migraine headaches (47 patients).

From April to June, we have diagnosed 156 cases of intestinal infections with diarrhea, 88 cases of gastritis, and 123 cases of scabies. In the next reporting period, we expect to see an increased number of gastrointestinal infections and scabies infestations, which are usually on the rise during the summer months.

Our doctors are seeing a large number of patients with toothaches, a total of 303 in this reporting period. Since it is almost impossible to access free dental care in Serbia, refugees are at risk for tooth abscesses, cysts, fistulae, and the possibility of infection spreading to blood vessels and the heart, causing endocarditis or even sepsis.

Note: This chart is for Belgrade and Obrenovac; it does not include Adaševci.

Flu and Respiratory Infections Treated in Adaševci: April 3rd – July 30th, 2017

Age OSG (Flu) Respiratory Infection 0–4 0 169 5–14 0 105 15–29 0 190 30–64 1 123 65+ 0 0 Unknown 0 0 Total 1 587

4. TOTAL NUMBER OF PATIENTS APRIL–JUNE 2017

Patients Treated by RMF Serbia Medical Teams: April 1–June 30, 2017 Location Patients Number A Female 51 B Male 4,150 1 0–5 Years 13 Belgrade and 2 6–14 Years 216 Obrenovac 3 15–24 Years 3,130 4 25–39 Years 742 5 40–59 Years 97 6 60+ Years 3 Adaševci 7 Patients Treated 4,620 Total Patients 8,821

Percent Percent Symptoms Cases of Total Symptoms Cases of Total Skin Nose Dry Skin 25 0.34% Pain in the Nose 6 0.08% Blisters 267 3.62% Nosebleed 5 0.07% Skin Problems 79 1.07% Sneezing 28 0.38% Ingrown Nail 6 0.08% Runny Nose 521 7.06% Drainage of Pus 43 0.58% Stuffy Nose/Blocked 79 1.07% Reduce of Touch Sensation 2 0.03% Mouth Skin Rash 66 0.89% Swollen Lip 2 0.03% Bumps on the Skin 62 0.84% Dry Mouth 11 0.15% Icterus 1 0.01% Bleeding Gums 1 0.01% Skin Itch 271 3.67% White Coating on the Tongue 1 0.01% Peeling Skin 15 0.20% Dry Tongue 1 0.01% Depigmentation of Skin 7 0.09% Dry Lips 2 0.03% Wounds (all types caused by trauma) 590 8.00% Mouth Sores 28 0.38% Burns 18 0.24% Painful Gums 2 0.03% Pale Skin 5 0.07% Toothache 303 4.11% Head Chest Confusion 1 0.01% Wheezing 35 0.47% Dizziness 160 2.17% Chest Pain while Breathing 35 0.47% Fainting 2 0.03% Dry Cough 160 2.17% Headache 775 10.51% Chest Pain 26 0.35% Neck Losing Breath 16 0.22% Pus on the Tonsils 15 0.20% Breast Pain 7 0.09%

Difficulty Swallowing Food 2 0.03% Productive Cough 331 4.49% Red Throat 179 2.43% Palpitations of the Heart 2 0.03% Neck Pain 25 0.34% Short, Shallow, Fast Breaths 1 0.01% Swollen Glands of the Neck 2 0.03% Tachypnea 1 0.01% Pain while Swallowing Liquid 3 0.04% Tachycardia 3 0.04% Sore Throat 517 7.01% Back Change in the Voice 1 0.01% Upper Back Pain 16 0.22% Eyes Chronic Back Pain 32 0.43% Ptosis 1 0.01% Acute Lower Back Pain 50 0.68% Dry Eye 8 0.11% Abdomen Red Eye 4 0.05% Distended Stomach 3 0.04% Eye Discharge 2 0.03% Diarrhea/Liquid Stool 52 0.70% Eye Twitch 1 0.01% Tenderness in Abdomen 2 0.03% Swollen Eye 11 0.15% Constipation 15 0.20% Watery Eye 23 0.31% Heartburn 104 1.41% Vision Loss 1 0.01% Vomiting 27 0.37% Double Vision 1 0.01% Gas (Flatulence) 42 0.57% Itchy Eye 34 0.46% Stool Color and Texture Changes 1 0.01% Blurred Vision 1 0.01% Blood in the Stool 4 0.05% Eye Pain 17 0.23% Stomach Cramps 24 0.33% Ears Nausea 25 0.34% Ear Discharge 8 0.11% Pain in the Abdomen (dull) 124 1.68% Earache/Pain in the Ear 42 0.57% Pain in the Abdomen (sharp) 13 0.18% Hearing Loss 7 0.09% Dyspepsia/Indigestion 57 0.77% Ringing in Ear 4 0.05% Female Pelvis Joints/Bones/Muscles Frequent Urination 1 0.01% Pain in the Bone Area 87 1.18% Pain in the Lower Abdomen 1 0.01% Deformity of the Limb 1 0.01% Missed Menstrual Period 1 0.01% Swelling and Redness over the Joint/Bone Area 22 0.30% Vaginal Itch 2 0.03% Inability to Use an Affected Limb 7 0.09% Male Groin Warm Skin Over the Joint/Bone Area 4 0.05% Urine Odor 2 0.03% Pain in the Limb 83 1.13% Discharge from Penis 2 0.03% Pain in the Joint 328 4.45% Penile Itching 14 0.19% Dislocation 6 0.08% Frequent Urination 6 0.08% Mental Pain in the Lower Abdomen 5 0.07% Nervousness 13 0.18% Swollen Glands of Groin Area 2 0.03% Alcohol or Drug Abuse 2 0.03% Cloudy Urine 8 0.11% Paranoia, Hallucinations 44 0.60% Dark Urine 2 0.03% Altered Mental Status 1 0.01% Testicular Pain 2 0.03%

Suicidal Thoughts 2 0.03% Burning Urination 21 0.28% Sleep or Appetite Change 2 0.03% Blood in Urine 6 0.08% Physical Buttocks Chills 3 0.04% Buttock Pain 2 0.03% Fever 261 3.54% Anal Pain 4 0.05% Fatigue 348 4.72% Anal Lump 1 0.01% Excessive Sweating 3 0.04% Weight Loss 1 0.01% Dehydration 116 1.57% Hot Flashes 8 0.11% Muscle Pain in Whole Body 448 6.07% Malnutrition 2 0.03%

Percent Percent Diagnosis Cases of Total Diagnosis Cases of Total Allergy and Immunology Psychology Allergic Rhinitis 45 1.35% Anxiety 4 0.12% Cutaneous Drug Reactions 2 0.06% Stress 11 0.33% Blood and Circulation Hyperactivity Disorder 1 0.03% Anemia 2 0.06% Post-Traumatic Stress Disorder 1 0.03% Brain and Nervous System Hypochondriasis 1 0.03% Syncope 1 0.03% Depression 1 0.03% Tension Headache 76 2.28% Reproductive System Migraine Headache 47 1.41% Urinary Tract Infection in Women 1 0.03% Seizure Disorders 2 0.06% Sexually Transmitted Diseases 4 0.12% Digestive System Urinary Incontinence 1 0.03% Dysphagia 2 0.06% Urethritis 8 0.24% Constipation 12 0.36% Pelvic Inflammatory Disease 4 0.12% Gastritis 88 2.64% Amenorrhea 2 0.06% Gastroesophageal Reflux Disease 4 0.12% Herpes Simplex Virus 3 0.09% Diarrhea 156 4.68% Respiratory System Food Poisoning 6 0.18% Pertussis 3 0.09% Diverticular Disease 2 0.06% Asthma 31 0.93% Peptic Ulcer 3 0.09% Bronchitis 55 1.65% Infantile Colic 2 0.06% Common Cold 761 22.83% Hemorrhoids 24 0.72% Chronic Obstructive Pulmonary Disease 2 0.06% Endocrine System Cough 77 2.31% Hypothyroidism 1 0.03% Skin, Nail, and Hair Disorders Diabetes Mellitus 11 0.33% Psoriasis 1 0.03% Obesity 1 0.03% Insect Bites and Stings 398 11.94%

Pharyngitis 124 3.72% Acne 30 0.90% Sinusitis 5 0.15% Wounds 590 17.70% Conjunctivitis 15 0.45% Dermatitis 34 1.02% Laryngitis 3 0.09% Photo dermatitis 1 0.03% Otitis Media 5 0.15% Cellulitis 13 0.39% Heart and Vascular Disorders Nail Disorders 11 0.33% Varicose Veins 1 0.03% Erythema 9 0.27% Hypertension 18 0.54% Eczema 4 0.12% Infectious Diseases Burns 16 0.48% Influenza 4 0.12% Warts 1 0.03% Herpes Zoster and Varicella Viruses 3 0.09% Body Lice 41 1.23% Hepatitis, Viral 1 0.03% Scabies 123 3.69% Mononucleosis 2 0.06% Mosquito Bites 202 6.06% Candidiasis 1 0.03% Musculoskeletal Pharyngitis 9 0.27% Fibromyalgia 186 5.58% Lyme Disease 1 0.03% Lower Back Pain 65 1.95% Sexually Transmitted Diseases 1 0.03% Sprains and Strains 130 3.90% Rheumatoid Arthritis 1 0.03%

Tendinitis 23 0.69% Osteomyelitis 2 0.06%

Distribution of Medications: January–March 2017 Percent Percent Skin Dist. of Total Gastrointestinal Tract (GIT) Dist. of Total Bulardi Probiotic with Zinc for Adults, 10 Vaseline Cream 100g 35 2.44% Capsules 182 19.80% Pantenol Cream 5% 30g 64 4.47% Gastroperidon 10mg 20 2.18% Gentamicin Cream 0.1% 15g 168 11.73% Klometol 10mg 15 1.63% Didermal Cream 15g 40 2.79% Activated Charcoal Elephant 20 2.18% Diklofen Gel 1% 50g 301 21.02% Ranisan Tablet 20 x 150mg 81 8.81% Diklofen Gel 1% 40g 80 5.59% Panlax Bisakodil Tablet 16 1.74% Daktanol Cream 2% 30g 38 2.65% Omeprazole Capsules 15 x 20mg 147 16.00% Acyclovir Cream 5% 5g 25 1.75% Rehidran Oral Sachets 20 x 11.3g 264 28.73% Sinopen Cream 1% 20g 126 8.80% Ranitidine 20 x 150 mg 36 3.92% Cink Vitamin Cream 57 3.98% Enterofuryl 30 x 100mg 24 2.61% Faktu Cream 20g 12 0.84% Enterofuryl Syrup 90ml/200mg 6 0.65% Triderm Cream 15g 22 1.54% Rupurut 500mg 44 4.79% Hydrocyclin Cream 20g 48 3.35% Espumisan Tablet 40mg 2 0.22% Hepathrombin Cream 40g 17 0.98% Buscopan Tablet 20 x 10mg 53 5.77%

Benzyl Benzoate 20% 22 1.54% Hepathrombin Suppository 2 0.22% Benzyl Benzoate 10% 13 0.91% Enalapril 10mg 3 0.33% Bulardi Probiotic with Zinc for Children, 10 Ekoped A Shampoo 50ml (anti-lice) 68 4.75% Capsules 4 0.44% Percent Flogocid Cream 50g 229 15.99% Eyes/Ears Dist. of Total Jekoderm Cream 25g 24 1.68% TobraDex Eye Cream 5ml 2 0.71% Nystatin 20g 46 3.21% TobraDex Eye Drops 6 2.14% Percent Analgesics Dist. of Total Chloramphenicol Cream 1% 5gm 27 9.61% Analgin Tablet 10 x 500mg 20 0.94% Artificial Teardrops without Preservatives 5 1.78% Diklofen Tablet 20 x 50mg 201 9.49% Marocen Solution 0.3% 5ml 2 0.71% Defrinol Forte 10 x (60+400mg) 183 8.64% Otol H Ear Drop Solution 10g 11 3.91% Defrinol Syrup 100ml 2 0.09% Nafazol 0.05% Solution 10ml 42 14.95% Brufen Syrup 100mg/5ml 15 0.71% Bebisol Saline 5ml 102 36.30% Brufen Syrup 200mg/5ml 25 1.18% Naphazol 0.1% Solution 10ml 62 22.06% Baralgetas Tablet 8 0.38% Gentokulin Drops 0.3% 10ml 1 0.36% Nimulid 100mg 215 10.15% Dexamethasone-Neomycin Drops 10ml 21 7.47% Percent Fervex for Adults, Sugar-Free 87 4.11% Nose Dist. of Total Paracetamol 20 x 500mg Tablet 534 25.21% Marisol Solution 10ml 4 100% Percent Brufen 30 x 200mg Tablet 14 0.66% Vitamins Dist. of Total Brufen 30 x 400 mg Tablet 736 34.75% Zdrovit Complex Tablet 27 2.14% Brufen 30 x 600 mg Tablet 20 0.94% Bedoxin Vitamin B6 7 0.56% Paracetamol Syrup for Children 100ml 21 0.99% Vitamin C EKO Tablet 10 x 500mg 490 38.92% Efferalgan Supplement 10 x 80mg 6 0.28% Sunlife A-Z Vitamin Complex 138 10.96% Efferalgan Supplement 10 x 150mg 16 0.76% Referum Tablet 30 x 100mg 3 0.24% Diklofen Suppository (Adults) 15 0.71% Pantenol Oriblete 432 34.31% Caffetin Tablet 120 5.67% Magnesium and Vitamin C Tablet 79 6.27% Percent Antihistamine Dist. of Total Feroliun C 400mg 20 1.59% Pressing Tablet 10 x 10 89 72.36% Vitamin C Galenika 20x500mg 40 3.18% Dexason Tablet 50 x 0.5mg 7 5.69% Vigantol Solution 10ml 12 0.95% Esradin 5mg 3 2.44% Pikovit Syrup 150 11 0.87% Percent Pressing Syrup 120ml 7 5.69% Cardiovascular System Dist. of Total Aerogal 10 x 5mg Tablet 17 13.82% Cardiopirin Tablet 30 x 100mg 8 18.60% Percent Antibiotics Dist. of Total Lasix Tablet 12 x 40mg 3 6.98%

Amoxicillin 16 x 250mg Tablet 41 5.16% Methyldopa Tablet 20 x 250mg 2 4.65% Amoxicillin 16 x 500mg Tablet 72 9.07% Nifelat Tablet 30 x 20mg 4 9.30% Ospamox Amoxcillin100mg Tablet 17 2.14% Zorkaptil Tablet 40 x 25mg 6 13.95% Ospamox Syrup 500mg/5ml 25 3.15% Diunorm 25mg 3 6.98% Amoksiklav (875+125mg) Tablet 12 1.51% Katopil 25mg Tablet 12 27.91% Amoksiklav (500+125mg) Tablet 19 2.39% Amlodipine Tablet 5mg 2 4.65% Pancef 100mg Cefixime Syrup 7 0.88% Midol 100mg 3 6.98% Percent Hemomycin Capsules 6 x 250mg 55 6.93% Antipsychotics Dist. of Total Hemomycin Film Tablets 3 x 500mg 73 9.19% Elicea Film Tablet 28 x 5mg 0 0.00% Hemomycin Syrup 200mg/5ml 19 2.39% Ksalol 0.25mg 0 0.00% Cephalexin Syrup 100ml 250mg/5ml 32 4.03% Rissar Tablet 20 x 2mg 2 50.00% Cephalexin 16 x 250mg Tablet 44 5.54% Sanval3 Tablet 20 x 5mg 2 50.00% Percent Cephalexin 16 x 500mg Tablet 99 12.47% Central Nervous System Dist. of Total Ciprocinal 10 x 500mg Tablet 34 4.28% Vazotal Tablet 30 x 5mg 1 7.14% Dovicin Capsules 5 x 100g 29 3.65% Karbapin Tablet 50 x 200mg 4 28.57% Erythromycin 20 x 250mg Tablet 10 1.26% Carbamazepine 200mg Tablet (Galepsin) 1 7.14% Erythromycin 20 x 500mg Tablet 15 1.89% Monopril Tablet 28 x 20mg 5 35.71% Palitrex 500mg 10 1.26% Rivotril Tablet 30 x 2mg 3 21.43% Percent Pancef Tablets 10 x 400mg 18 2.27% Anti-Anxiety Dist. of Total Panklav Tablets 14 x 1000mg 39 4.91% Bensedin Tablet 30 x 5mg 5 20.00% Panklav Syrup 70ml (400+57mg) 21 2.64% Bensedin 2mg 0 0.00% Panklav 250+62.5mg/5ml Syrup 21 2.64% Bromazepam Tablet 30 x 3mg 8 32.00% Sinacilin Syrup 250mg/5ml 100ml Bottle 44 5.54% Ksalol 0.5mg Tablet 0 0.00% Sinacilin 500mg Capsule 10 1.26% Lorazepam Tablet 20 x 2.5mg 8 32.00% Palitrex Syrup 100ml 28 3.53% Largactil Tablet 50 x 25mg 0 0.00% Percent Consumables Dist. of Total Zoloft Tablet 28 x 50mg 4 16.00% Percent Saline 206 3.67% Expectorants and Antitussives Dist. of Total Octenisept 50ml 53 0.94% Spalmotil Syrup 200ml 2mg/5ml 4 0.61% Komprese (gauze) 5 x 5cm 216 3.84% Omnitus Forte Tablet 10 x 50mg 99 14.98% Komprese (gauze) 10 x 10cm 402 7.15% Omnitus Syrup 4mg/5ml 200ml 8 1.21% Gauze 1/4M 124 2.21% Fluimucil Granules 30 x 100mg 120 18.15% Cotton Wool 1kg 1 0.02% Fluimucil Granules 30 x 200mg 332 50.23% Fluimucil Expectorant Acetylcysteine Granule Betadine 10% 421 7.49% 10 x 600mg 47 7.11%

3Sleeping tablet

Rivanol Solution 1L 2 0.04% Bisolvon Syrup 200mg 8 1.21% Iodine for Oral Use 11 0.20% Fluimucil Expectorant Acetylcysteine 100mg 43 6.51% Percent Alcohol 70% 184 3.27% Oral Anti-Diabetics Dist. of Total Hydrogen 3% 735 13.08% Siofor Film Tablet 30 x 850mg 1 7.69% Acidi Borici 3% 64 1.14% Gluformin 30 x 500mg 12 92.31% Percent Fizioloski Solution 500ml 28 0.50% Urinary Tract Dist. of Total Omnipor Flaster 5 x 2.5 8 0.14% Mestinon 60mg 1 33.33% Omnipor Flaster 5 x 5 7 0.12% Minirin Tablet 30 x 0.2mg 2 66.67% Percent Galoplast 5m x 5cm 10 0.18% Injectables Dist. of Total Bandage (10x5 and 6x5) 652 11.60% Bensedin 30 x 5mg 18 5.28% Plaster (x20) 473 8.42% Gentamicin Ampule 80mg 74 21.70% Tongue Depressor (packet of 100) 10 0,18% Gentamicin Ampule 120mg 61 17.89% Elastic Bandage 43 0.77% Glucose Infusion 5% 500ml 2 0.59% Small Surgical Gloves without Powder 800 14.23% Dexason Ampule 121 35.48% Medium Surgical Gloves without Powder 200 3.56% Diklofen Ampule 57 16.72% Infusion System 5 0.09% Synopen Injectable 10 x 2ml/20mg 8 2.35% Percent Needles 0.8 21g 500 8.90% For Children Dist. of Total Syringe 10ml 100 1.78% Baby Powder 100g 2 28.57% Syringe 20ml 50 0.89% Sudocrem 60gm 5 71.43% Syringe 2ml 100 1.78% Nafazol Nose Drops 0.05% for Children 0 0.00% Syringe 5ml 100 1.78% Saline Bebisol 5ml Ampules 0 0.00% Surgical Mask 100 1.78% Microlax Baby 3ml 0 0.00% Paper Roll 15 0.27% Nasal Aspirator for Babies 0 0.00% Percent Garbage Bags 70L 0 0.00% Lungs Dist. of Total Garbage Bags 120L 0 0.00% Aminofilin Tablet 20 x 350mg 2 2.70% Percent Women’s Health Dist. of Total Alvokast 10mg Film Tablet 2 2.70% Utrogestan 200mg 3 11.11% Berodual Spray 10ml 7 9.46% Daktanol Vaginal 7 x 200mg 5 18.52% Berodual 20ml 24 32.43% Legravan Tablet x 21 0 0.00% Durofilin Capsules 40 x 125mg 1 1.35% Pregnancy Test 19 70.37% Durofilin Capsules 40 x 250mg 5 6.76% Tea to Support Breastfeeding Women (25 sachets) 0 0.00% Pulmicort 0.25mg 2 2.70% Percent Equipment Dist. of Total Pulmicort 0.5mg 1 1.35%

Microlife Inhalator 0 0.00% Ventolin Inhaler 200 x 100mcg 29 39.19% Digital Thermometer 0 0.00% Seretide Diskus 50mg/250mg 1 1.35% Small Scissors 0 0.00% Spalmotil Syrup 200ml 2mg/5ml 0 0.00% Symbicort Inhaler 160mcg+4.5mcg 0 0.00%

Note: Distribution of medication depends on doctor’s assessments. Some doctors prefer topical treatments, and dispense an amount of cream determined to be consumable in one day.

5. ANNEX

5.1 Working Locations of the RMF Medical Teams

Registration of patients: • MUP Republike Srbije – Policijska stanica Savski venac, Uprava za strance – Police station Savski venac, Department for Foreigners

Protection information: • City Centre for Social Work • Crisis Response and Policy Centre (CRPC) • Info Park • Praxis • Save the Children • UNHCR • UNICEF

SGBV support: • NGO ATINA

Medical referrals: • UNHCR/DRC doctors at Krnjača camp • UNHCR/DRC doctors at Obrenovac camp • MSF • MDM

Relief aid: • Miksalište Centre for Refugees • Refugee Aid Serbia • Praxis

Primary health care facilities: • Dom zdravlja Šid Šid, Alekse Šantića 1, tel. 022 712502, fax 8230-191 www.domzdravljasid.org.rs/ • Dom zdravlja Obrenovac Obrenovac, Vojvode Mišića 231, tel. 011/8721-812, fax 8720-142 www.domzdravljaobrenovac.org.rs

• Dom zdravlja "Dr. Milorad Vlajković" - Barajevo Svetosavska 91, tel. 011/8300-186, fax 8300-182 • Dom zdravlja Voždovac Krivolačka 4-6, tel. 011/3080-500, fax 4443-594 www.dzvozdovac.rs • Dom zdravlja Vračar Bojanska 16, tel. 011/3402-522, 011/3402-550, fax 2458-822 www.dzvracar.org.rs • Dom zdravlja "Milivoje Stojković" - Grocka Grocka, Srpsko-grčkog prijateljstva 17, tel. 011/8501-661, fax 8501-047 www.dzgrocka.co.rs • Dom zdravlja Zvezdara Olge Jovanović 11, tel. 011/2832-352, fax 2832-337 • Dom zdravlja Zemun Rada Končara 46, tel.011/2195-422, fax 2195-202 www.dzzvezdara.rs • Dom zdravlja "Dr. Đorđe Kovačević" - Lazarevac Lazarevac, Dr. Đorđa Kovačevića 27, tel. 011/8123-141, fax 8121-141 www.dzlazarevac.com • Dom zdravlja Mladenovac Živomira Savkovića 15, tel. 011/8231-980, fax 8230-191 www.dzmlad.org • Dom zdravlja Novi Beograd Novi Beograd, Goce Delčeva 30, tel. 011/2222-100, fax 2222-190 www.dznbgd.com • Dom zdravlja "Dr. Milutin Ivković" – Palilula*** Knez Danilova 16, tel. 011/3224-320, fax 3248-844 www.dzpalilula.org.rs • Dom zdravlja Rakovica Kraljice Jelene 22, tel. 011/2561-322, fax 3582-842 • Dom zdravlja Savski Venac*** Pasterova 1, tel. 011/2068-800 • Dom zdravlja Sopot Sopot, Jelice Milovanović 12, tel. 011/8251-288, fax 8251-282 • Dom zdravlja Stari grad Simina 27, tel. 011/3215-600, 011/3215-700, fax 3215-601, 3215-701 www.dzstarigrad.org • Dom zdravlja "Dr. Simo Milošević" - Čukarica Požeška 82-88, tel. 011/3545-450, fax 546-146 www.dzcukarica.co.rs

Secondary and tertiary care: • Clinical Centre of Serbia Pasterova 2, 011/3618-444, 011/3617-777 www.klinicki-centar.co.yu • Emergency Center Pasterova 2*** • Clinical Centre Polyclinic -Klinika za kardiovaskularne bolesti, Dr. Koste Todorovića 8, 011/3610-717

-Klinka za infektivne i tropske bolesti, Bulevar oslobođenja 16, 011/683-366*** -Klinika za neurohirurgiju, Dr. Koste Todorovića 4, 011/3618-444 -Klinika za endokrinologiju, dijabetes i bolesti metabolizma, Dr. Subotića 13, 011/3616-317 -Klinika za hematologiju, Dr. Koste Todorovića 2, 011/3617-777*** -Klinika za alergologiju i imunologiju, Dr. Koste Todorovića 2, 011/3617-777 -Klinika za psihijatriju, Pasterova 2, 011/3618-444 -Klinika za neurologiju, Dr. Subotića 6, 011/3614-122 -Klinika za plućne bolesti i tuberkulozu, Dr. Koste Todorovića 26, 011/3617-777 -Klinika za bolesti digestivnog sistema, Dr. Koste Todorovića 6, 011/3610-715 -Klinika za urologiju i nefrologiju, Resavska 51, 011/658-956 -Klinika za ginekologiju i akušerstvo “Višegradska”, Dr. Koste Todorovića 26, 011/3617- 777*** -Klinika za dermatovenerologiju, Pasterova 2, 011/3618-444*** -Klinika za ortopedsku hirurgiju i traumatologiju, Dr. Koste Todorovića 26, 011/3617--777 -Centar za opekotine, plastičnu i rekonstruktivnu hirurgiju, Zvečanska 9, 011/647-766*** -Institut za medicine rada i radiološku zaštitu, Deligradska 29, 011/3615-079 -Klinika za očne bolesti, Pasterova 2, 011/3618-444*** -Klinika za otorinolaringologiju i maksilofacijalnu hirurgiju, Pasterova 2, 011/3618-444*** -Klinika za anesteziju i reanimaciju, Pasterova 2, 011/3618-444 -Institut za radiologiju, Dr. Subotića 13, 011/3613-609 -Institut za medicinsku biohemiju, Višegradska 26, 011/3617-777 -Institut za nuklearnu medicinu, Višegradska 26, 011/3617-777 -Centar za magnetnu rezonancu, Pasterova 2, 011/3617-777 -Centar za fizikalnu medicine i rehabilitaciju, Pasterova 2, 011/3618-444

Eye care: • Klinika za očne bolesti (Clinic of Ophthalmology), Pasterova 2 • Klinika za očne bolesti kliničko bolničkog centra, “Zvezdara,” (Department of Ophthalmology Clinical Hospital Center "Zvezdara"), Dimitrija Tucovića 161

Dental care: • Zubna poliklinika “Mažestik” (dental clinic “Majestic”), Obilićev venac 30, 011/263-5236

Clinical-hospital centers (KBC): • KBC "Zvezdara," Dimitrija Tucovića 16, 011/3810-969 • KBC "Dr. Dragiša Mišović" Heroja Milana Tepića 1, 011/2667-122 • KBC "Bežanijska kosa" Bežanijska kosa bb, 011/3010-777 • KBC "Zemun," Zemun, Vukova 9, 011/3772-666

Mother and child health: • Univerzitetska dečija klinika “Tiršova” (University Children’s Hospital “Tiršova”) Tiršova 10, 011/361-6061*** • Institut za zdravstvenu zaštitu majke i deteta Srbije "Dr. Vukan Čupić" (Institute for Health Protection of Mother and Child of Serbia "Dr. Vukan Cupic"), Novi Beograd, Radoja Dakića 8, 011/3108-247*** • KBC Zvezdara, Dimitrija Tucovića 161, 011/3810-969*** • Institut za neonatologiju, Kralja Milutina 50, 011/3615-049*** • Ginekološko-akušerska klinika "Narodni front" (Gynecology and Obstetrics “Narodni Front”), Kraljice Natalije 62, 011/3605-360, www.gakfront.org*** • Ginekološko akušerska klinika “Višegradska” (Gynecology and Obstetrics “Višegradska”), Dr. Koste Todorovića 26, 011/3617-777***

Mental health: • Klinika za psihijatrijske bolesti “Dr. Laza Lazarević”, Visegradska 26, 011/3636-400*** • Kliničko - bolnički centar “Zvezdara”, Dimitrija Tucovića 161, 011/414-322*** • Institut za mentalno zdravlje (Institut of Mental Health), Palmotićeva 37, 011/3238-160, www.imh.org.yu • Institut za psihijatriju, Pasterova 2, 011/3618-444 • Klinika za neurologiju i psihijatriju za decu i omladinu, Dr. Subotića 6a, 011/645-064***

Infectious conditions: • Klinika za infektivne i tropske bolesti “Prof. Dr. Kosta Todorović” (Clinic for Infectious and Tropical Diseases “Prof. Dr. Kosta Todorović”), Bulevar oslobođenja 16, 011/683-366***

Skin conditions: • Klinika za dermatovenerologiju (Clinic of Dermatovenerology), Pasterova 2*** • Klinika za opekotine, plastičnu i rekonstruktivnu hirurgiju (Clinic for Burns, Plastic and Reconstructive Surgery), Zvečanska 9, 011/2647-766***

Medical institutes with inpatient care facilities: • Klinika za infektivne i tropske bolesti “Prof. Dr. Kosta Todorovic” (Clinic for Infectious and Tropical Diseases “Prof. Dr. Kosta Todorović”), Bulevar oslobodjenja 16, 011/2683-366*** • Institut za javno zdravlje Srbije "Dr. Milan Jovanović – Batut" (Institute for Public Health), Dr. Subotića 5, 011/2684-566, www.batut.org.yu • Institut za transfuziju krvi Srbije (Institute for Blood Transfusion), Svetog Save 39, 011/2442-651, www.nbti.org.rs • Institut za virusologiju, vakcine i serume "Torlak," Vojvode Stepe 458, 011/3976-674, www.torlakinstitut.com • Institut za neonatologiju, Kralja Milutina 50, 011/3630-104 • Klinika za ortopedsko-hirurške bolesti” "Banjica,” Mihajla Avramovića 28, 011/666-0466 *** • Institut za kardiovaskularne bolesti” "Dedinje," Heroja Milana Tepića 1, 011/3601-603 • Institut za onkologiju i radiologiju Srbije, Pasterova 14, 011/3614-660, www.ncrc.ac.yu • Institut za reumatologiju, Resavska 69, 011/3612-376 • Institut za rehabilitaciju, Sokobanjska 17, 011/667-343

Pharmacies on duty 24 hours daily: • "Prvi maj," Kralja Milana 9, tel. 011/3241-349 • "Sveti Sava," Nemanjina 2, tel. 011/2643-170*** • "Zemun," Zemun, Glavna 34, tel. 011/2618-582 • "Bogdan Vujošević," Goce Delčeva 30, tel. 011/2601-887 • "Miroslav Trajković," Požeška 87, tel. 011/2543-877 • "Gornji grad," Lazarevac, Dr. Đorđa Kovačevića 27, tel. 011/8129-610

Clinics: • Klinika za rehabilitaciju "Dr. Miroslav Zotović," Sokobanjska 13, 011/668-631 • Klinika za neurologiju i psihijatriju za decu i omladinu, Dr. Subotića 6a, 011/645-064 • Univerzitetska dečja klinika, Tiršova 10, 011/361-6061 • Klinika za maksilofacijalnu hirurgiju Stomatološkog fakulteta u Beogradu, Dr. Subotića 4, 011/2685-064***

Specialized hospitals: • Specijalna bolnica "Sveti Sava", Nemanjina 2, 011/642-831 • Specijalna bolnica za cerebralnu paralizu i razvojnu neurologiju, Sokobanjska 17a, 011/667-961,

www.sbcprn.org.yu • Specijalna bolnica za bolesti zavisnosti, Teodora Drajzera 44, 011/2647-531

Institutes: • Gradski zavod za hitnu medicinsku pomoć, Bul. Franše D'Eperea 5, tel. 94, 011/3615-001, www.beograd94.org.yu*** • Gradski zavod za javno zdravlje, Bul. despota Stefana 54a, 011/2078-600, www.zdravlje.org.yu • Gradski zavod za plućne bolesti i tuberkulozu, Preševska 35, 011/3811-800, www.bolestipluca.org.rs*** • Gradski zavod za kožne i venerične bolesti, Džordža Vašingtona 17, 011/3243-626, www.kvd.org.yu • Gradski zavod za gerontologiju kućno lečenje i negu, Kralja Milutina 52/I, 011/2067-800, www.gerontology.co.yu • Zavod za zdravstvenu zaštitu studenata, Krunska 57, 011/2433-488, www.studpol.co.yu • Zavod za biocide i medicinsku ekologiju, Trebevićka 16, 011/557-899 • Zavod za endemsku nefropatiju, Lazarevac, Đorđa Kovačevića 27, 011/8123-173 • Zavod za zdravstvenu zaštitu radnika MUP-a, Durmitorska 9, 011/3612-933 • Zavod za protetiku, Vojvode Putnika 7, 011/3690-358*** • Zavod za bolesti zavisnosti, Teodora Drajzera 44, 011/3671-431 • Zavod za farmaciju Srbije, Vojvode Stepe 458, 011/462-986 • Zavod za psihofizičke poremećaje i govornu patologiju, Kralja Milutina 52, 011/685-180 • Zavod za zdravstvenu zaštitu radnika Železnice Srbije, (ambulanta na železničkoj stanici), Savska 23, 011/2686-155*** • Vojnomedicinska akademija (Military Medical Academy), Crnotravska 17, 011/2662-755***

*** Indicates state facilities and institutions where RMF directs most referrals

5.2 Project Photos

Photo 1. Unaccompanied minors in front of Camp Krnjača, Belgrade

Photo 2. Exhibition of refugee portraits at “the Barracks” behind the main bus station in Belgrade

Photo 3. Exhibition of refugee portraits at “the Photo 4. A boy from Afghanistan asking for open borders, Belgrade Barracks” behind the main bus station, Belgrade

Photo 5. A refugee washing his hands at “the Barracks”

Photo 6. Refugees at “the Barracks” preparing to be evacuated

Photo 7. Evacuation of refugees near the main bus station in Belgrade

Photo 8. A refugee from Syria feeding pigeons at the park near the Faculty of Economy

Photo 9. Patients in front of RMF’s mobile clinic, Obrenovac Camp

Photo 10. A patient from Afghanistan asking for a Photo 11. RMF treating a refugee after his arrival from medical consultation, Obrenovac Camp the Hungarian border, Obrenovac Camp

Photo 12. Unaccompanied minor lost in thought at RMF’s mobile clinic

Photo 13. Patients waiting outside of RMF’s mobile Photo 14. An RMF Medical Officer treating and monitoring a patient’s clinic in the middle of the night wound to ensure that it heals without infection