41ST ASECAP STUDY & INFORMATION DAYS 2013 Promoting Sustainable Growth The Role of the Toll Roads

Alomar Sarcoma Dubrovnik Hotel 26-28 May 2013 Automatic Tolling on the Motorway Croatian Motorway Network

1,250 Km of motorways in an area of 56,542 km2 with a population of 4.4 million.

GDP per capita: €10 250 (2012)

4 motorway operators

Tolled motorways since 1972. Istrian Y Motorway

 Istrian “Y” Motorway is the first public- private partnership on a motorway construction project in .

 Concession was awarded to the company Bina-Istra for the financing, construction, operation and maintenance (with HAC and BOUYGUES being the main Company Shareholders).

 Network: 100 km of full-width motorway 45 km of single-lane motorway

 Traffic: 7.5 million vehicles a year

 Construction of the full-width sections between and Učka Tunnel to commence soon.

New Closed Toll Collection System – Specific features

 In June 2011 the Concessionaire Bina-Istra introduced a new closed toll collection system when 100 km of the new Motorway were opened.

 Specific features of the new system which had to be considered during the design phase:

1.Above-average number of toll areas per length of the network. 2.Large amplitude in the volume of traffic. 3.Various accepted means of payment. 4.Introduction of ETC with prepaid subscription. 5.Interoperability: compatible OBU with other Croatian toll collection systems.

New Closed Toll Collection System – Specific features 1. Above-average number of toll areas per length of the network.

- On our motorway network of 150 km, a Toll Area/Type No. Entry lanes No. Exit lanes toll system had to be implemented at 27 Učka Tunnel toll plaza 3 4 toll areas. Vranja South toll area 1 2 - 108 toll lanes to be equipped; Vranja North toll area 1 +1 rev 2 - 46 entry lanes; South toll area 2 2 Lupoglav North toll area 2 2 - 62 exit lanes South toll area 1 1 Cerovlje North toll area 1 1 Toll Area/Type No. Entry lanes No. Exit lanes Ivoli South toll area 1 2 toll plaza 1+3 rev 7 Ivoli North toll area 1 1 South toll area 2 1 Rogovići South toll area 2 2 Buje North toll area 1 3 Rogovići North toll area 2 2 Nova Vas South toll area 1 2 Žminj toll area 1 2 Nova Vas North toll area 1 +1 rev 2 Višnjan toll area 2 3 Toll Area/Type No. Entry lanes No. Exit lanes Baderna South toll area 1 2 toll plaza 3 +1 rev 6 Baderna North toll area 2 2 South toll area 2 2 Medaki South toll area 1 1 Vodnjan North toll area 2 3 Medaki North toll area 1 1 toll area 2 4 New Closed Toll Collection System – Specific features

2. Large amplitude in the volume of traffic

ISTRIAN MOTORWAY NUMBER OF TRANSACTIONS BY MONTH IN 2012

daily peak: 57.217 veh. 1.500.000 vehicles

750.000 vehicles average daily traffic: 20.954

min. daily traffic: 5.513 veh.

l y y h ri y e ly st r r r r r ar rc p a n u u e e e be ua u a A M Ju J g b ob b n r u m t m m a b M A te c e ce J Fe p O ov e Se N D

Daily traffic during Daily traffic during UMAG winter period summer period TOLL PLAZA 1.300 veh 26.000 veh

1 : 20 New Closed Toll Collection System - Specific features

3. Various accepted means of payment

Entry lane Exit lane

Ticket distribution Accepted means Bank cards OBU (ETC) or registration of of payment (credit cards, the OBU at entrance • cash debit cards + HRK petrol cards) € • BC

• OBU

New Closed Toll Collection System – Specific features

4. Introduction of ETC with prepaid subscription.

• Migration of existing data base - of 20,000 frequent user subscriptions (transaction with magnetic cards).

• 6 subscription account types offering various discounts

5. Interoperability: OBU compatible with other Croatian toll collection systems • Accept OBUs issued by other Croatian concessionaires on our Motorway. • Enable use of OBUs issued by Bina- Istra with other Croatian concessionaires New Closed Toll Collection System - Technical solutions

The implemented system is composed of : - 28 Manual lanes - 24 Automatic lanes - 10 Mixed lanes (Manual/Automatic)

Each toll area is equipped with at least 1 automatic lane.

Toll areas can be operated in full Automatic Mode without the presence of toll collectors.

Toll Supervision Assistance centre remotely controls full automatic lanes and, where necessary, assists the users during transactions.

Toll-lane operations adjustable to the volume of traffic.

All means of payment

accepted on automatic lanes

ENC BINA ISTRA UMAG

C N RA T E IS A ENC ENC IN B BINA ISTRA BINA ISTRA BUJE C A N TR E IS A IN V B A C L A N TR E IS ENC ENC C G A A IN Toll collection operation during N R B T BINA ISTRA BINA ISTRA E IS O A IN P A B U J L C N A the high season (for 24 hours): NOVA VAS N A TR E IS NA R BI V 108 lanes operated with a team of ENC ENC BINA ISTRA BINA ISTRA 80 people per day: VIŠ NJAN ENC CEROVLJE BINA ISTRA ENC ENC BINA ISTRA BINA ISTRA IVOLI ENC − 69 toll collectors BADERNA BINA ISTRA ROGOVICI − 5 technicians − 6 supervisors B8 MEDAKI ENC BINA ISTRA ENC ENC BINA ISTRA BINA ISTRA ŽMINJ KANFANAR

ENC ENC BINA ISTRA BINA ISTRA VODNJAN SJEVER A9

ENC BINA ISTRA VODNJAN JUG

PULA ENC ENC BINA ISTRA BINA ISTRA

Bina Istra Toll Supervision Assistance Centre X X X UMAG Toll collection operation during X the low season by night: BUJE 108 lanes operated with a team of 8 X X X X people: NOVA VAS LUPOGLAV X VRANJA − 6 toll collectors A9 X − 1 to 3 technicians X − 1 supervisor VIŠ NJAN X CEROVLJE X X IVOLI BADERNA X ROGOVICI

B8 MEDAKI ŽMINJ X X X ŽMINJ KANFANAR 40 % Manual lane - 70% TAG A9 - 15% BC - 15% CASH X VODNJAN SJEVER 60 % Automatic lane X

PULA X X

Bina Istra Toll Supervision Assistance Centre New Closed Toll Collection System - Technical solutions

User holds OBU issued by HAC/ARZ.

Option 1:

Apart from the existing HAC/ARZ user account, an additional BINA ISTRA account is opened for the HAC/ARZ OBU

- in the HAC/ARZ network, the HAC/ARZ user account is charged discounted prices

- in the Bina Istra network, the BINA ISTRA account is charged discounted prices 20% of subscribers

Option 2: use the interoperability service

Apart from the existing HAC/ARZ user account, the user’s bank card is linked to the OBU and registered in the BINA ISTRA system

- in the HAC/ARZ network, the HAC/ARZ user account is charged discounted prices

- in the Bina Istra network, the user’s bank card is charged THE full price

When buying an OBU from Bina-Istra, the user is offered the same options.

New Closed Toll Collection System - Technical solutions

Extensive frequent user subscription account data base.

•33,000 frequent user subscription Bina Istra User accounts in data base Account: Prepaid –

•6 subscription account types offering giving right to various discounts discounts •Particular account: OBU linked to the user’s credit card Time gain: Reserved ETC lanes at every Interoperability: compatible OBU with toll area other Croatian toll collection systems • OBUs issued by Bina-Istra are Interoperabililty: compatible with other motorways in OBU usable on Croatia (subject to a single previous registration) other motorway networks in Croatia • OBUs issued by other Croatian concessionaires are compatible in Simplified account the same way managing: monitoring and reload possible via 40% of transactions made with OBU Internet and SMS. New Closed Toll Collection System - Conclusion

Great flexibility achieved in the toll collection management.

The concessionaire can define the best adapted toll collection service depending of the level of traffic.

Such a high level of automation allows the Concessionaire to avoid unnecessary engagement of resources (optimization of a team of 70 people, which equals 17,000 shifts at an annual level).

Reached interoperability (OBU compatibility) is very simple. Interoperability is present among the users.

High percentage of transactions made with the ETC achieved.

By adapting the toll collection service to the requirements of traffic, toll operation costs are rationalized. This represents a good approach allowing operation sustainability in these times of economic difficulties.

Thank You for Your attention.