FORM 10-K Wyndham Hotels & Resorts, Inc

Total Page:16

File Type:pdf, Size:1020Kb

FORM 10-K Wyndham Hotels & Resorts, Inc UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-K ☑ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2020 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 001-38432 Wyndham Hotels & Resorts, Inc. (Exact Name of Registrant as Specified in Its Charter) Delaware 82-3356232 (State or Other Jurisdiction (I.R.S. Employer of Incorporation or Organization) Identification No.) 22 Sylvan Way 07054 Parsippany, New Jersey (Zip Code) (Address of Principal Executive Offices) (973) 753-6000 (Registrant’s Telephone Number, Including Area Code) Securities registered pursuant to Section 12(b) of the Act: Title of each class Trading Symbol(s) Name of each exchange on which registered Common Stock, Par Value $0.01 per share WH New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None (Title of Class) Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☑ No ☐ Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☑ Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐ Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐ Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. Large accelerated filer ☑ Accelerated filer ☐ Non-accelerated filer ☐ Smaller reporting company ☐ Emerging growth company ☐ If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐ Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☑ Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑ The aggregate market value of the registrant’s common stock held by non-affiliates of the registrant as of June 30, 2020, was $3.93 billion. All executive officers and directors of the registrant have been deemed, solely for the purpose of the foregoing calculation, to be “affiliates” of the registrant. As of January 31, 2021, the registrant had outstanding 93,169,663 shares of common stock. DOCUMENTS INCORPORATED BY REFERENCE Portions of the Proxy Statement prepared for the 2021 Annual Meeting of Stockholders are incorporated by reference into Part III of this report. Table of Contents TABLE OF CONTENTS Page PART I Item 1. Business 2 Item 1A. Risk Factors 13 Item 1B. Unresolved Staff Comments 23 Item 2. Properties 23 Item 3. Legal Proceedings 23 Item 4. Mine Safety Disclosures 23 PART II Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases 24 Item 6. Selected Financial Data 25 Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations 28 Item 7A. Quantitative and Qualitative Disclosures About Market Risk 44 Item 8. Financial Statements and Supplementary Data 45 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 45 Item 9A. Controls and Procedures 45 Item 9B. Other Information 45 PART III Item 10. Directors, Executive Officers and Corporate Governance 46 Item 11. Executive Compensation 46 Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 46 Item 13. Certain Relationships and Related Transactions and Director Independence 46 Item 14. Principal Accounting Fees and Services 46 PART IV Item 15. Exhibit and Financial Statement Schedules 47 Item 16. Form 10-K Summary 47 Signatures 48 Table of Contents PART I Forward-Looking Statements This report contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended. These statements include, but are not limited to, statements related to our views and expectations regarding our strategy and the performance of our business, our financial results, our liquidity and capital resources and other non-historical statements. Forward-looking statements include those that convey management’s expectations as to the future based on plans, estimates and projections and may be identified by words such as “will,” “expect,” “believe,” “plan,” “anticipate,” “intend,” “goal,” “future,” “outlook,” “guidance,” “target,” “objective,” “estimate,” “projection” and similar words or expressions, including the negative version of such words and expressions. Such forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the actual results, performance or achievements of Wyndham Hotels & Resorts to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this report. Factors that could cause actual results to differ materially from those in the forward-looking statements include without limitation general economic conditions; the continuation or worsening of the effects from the coronavirus pandemic, (“COVID-19”); its scope, duration and impact on our business operations, financial results, cash flows and liquidity, as well as the impact on our franchisees and property owners, guests and team members, the hospitality industry and overall demand for travel; the success of our mitigation efforts in response to COVID-19; our performance in any recovery from COVID-19, the performance of the financial and credit markets; the economic environment for the hospitality industry; operating risks associated with the hotel franchising and management businesses; our relationships with franchisees and property owners; the impact of war, terrorist activity, political instability or political strife; concerns with or threats of pandemics, contagious diseases or health epidemics, including the effects of COVID-19 and any resurgence or mutations of the virus and actions governments, businesses and individuals take in response to the pandemic, including stay-in-place directives and other travel restrictions; risks related to restructuring or strategic initiatives; risks related to our relationship with CorePoint Lodging; our spin-off as a newly independent company; the Company’s ability to satisfy obligations and agreements under its outstanding indebtedness, including the payment of principal and interest and compliance with the covenants thereunder; risks related to our ability to obtain financing and the terms of such financing, including access to liquidity and capital as a result of COVID-19; and the Company's limitations related to share repurchases and ability to pay dividends under its credit facility and the timing and amount of any future dividends, as well as the risks described under Part I, Item 1A – Risk Factors. Where You Can Find More Information We file annual, quarterly and current reports, proxy statements, reports that are filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and other information with the Securities and Exchange Commission (“SEC”). Our SEC filings are available free of charge to the public over the Internet at the SEC’s website at https://www.sec.gov. Our SEC filings are also available on our website at https://www.wyndhamhotels.com as soon as reasonably practicable after they are filed with or furnished to the SEC. We maintain an internet site at https://www.wyndhamhotels.com. Our website and the information contained on or connected to that site are not incorporated into this Annual Report. We may use our website as a means of disclosing material non-public information and for complying with our disclosure obligations under Regulation FD. Disclosures of this nature will be included on our website in the “Investors” section, which can currently be accessed at www.investor.wyndhamhotels.com. Accordingly, investors should monitor this section of our website in addition to following our press releases, filings submitted with the SEC and any public conference calls or webcasts. Item 1. Business. Wyndham Hotels & Resorts, Inc. (“Wyndham Hotels”, the “Company”, “we”, “our” or “us”) is the world’s largest hotel franchising company by number of hotels, with over 8,900 affiliated hotels with approximately 796,000 rooms located in nearly 95 countries and welcoming over 90 million guests annually worldwide. Our 20 brands are primarily located in secondary and tertiary cities and approximately 80% of the U.S. population lives within ten miles of at least one of our affiliated hotels. Our mission is to make hotel travel possible for all. Wherever people go, Wyndham will be there to welcome them. We boast a remarkably asset-light business model with only two of our over 8,900 hotels being owned, dramatically limiting our capital needs and our exposure to the rising wage environment.
Recommended publications
  • Europe Nominee List Updated 26 Aug 2010
    Europe Europe Europe's Leading Airline Air France Alitalia British Airways Iberia KLM Lufthansa SAS Scandinavian Airlines Swiss International Air Lines TAP Portugal Turkish Airlines Europe's Leading Airport Amsterdam Airport Schiphol, Netherlands Barcelona International Airport, Spain Copenhagen Airport, Denmark Domodedovo International Airport, Russia Hamburg Airport, Germany Heathrow Airport, London, England HelsinkiVantaa, Finland Leonardo da Vinci International Airport, Italy Lisbon Airport, Portugal Madrid Barajas International Airport, Spain Munich International Airport, Germany Zurich Airport, Switzerland Europe's Leading Airport Hotel Hilton Copenhagen Airport Hotel, Denmark Hilton London Heathrow Airport Hotel, England Kempinski Airport Hotel Munich, Germany Radisson SAS Hotel London Stansted Airport, England Renaissance Barcelona Airport Hotel, Spain Sheraton Amsterdam Airport Hotel and Conference Center, Netherlands Sheraton Paris Airport Hotel & Conference Centre, France Europe's Leading All-inclusive Resort Aldemar Rhodos Paradise Village, Greece Aska Costa Holiday Club, Turkey Club Hotel Riu Chiclana, Spain Club Hotel Riu Gran Canaria, Spain Club Hotel Riu Paraiso Lanzarote Resort, Spain Club Hotel Riu Vista Mar, Spain Concorde De Luxe Resort,Turkey Da Balaia Club Med, Portugal Kemer Resort Hotel, Turkey Rixos Premium Belek, Turkey Titanic Hotel Antalya, Turkey Europe's Leading Beach Cannes, France Corfu, Greece Costa de la Luz, Spain Costa Smeralda, Sardinia, Italy Dona Ana, Lagos, Portugal Formentera Island, Ibiza Marbella,
    [Show full text]
  • DESTINATIONS Great Escapes Winter-Sports Destinations and Special Bonus Offer to the U.S
    International Edition December 2004 DESTINATIONS Great Escapes Winter-Sports Destinations and Special Bonus Offer to the U.S. Go Caribbean TRAVEL Discover the Latest News INFORMATION Become an Admirals Club Member Off-Peak MileSAAver Awards Montego Bay, Jamaica Buy, Give, or Share Miles Receive Your Account Information via E-mail American Airlines European Websites U.S. Customs Update See More of the World on American Airlines Update: Upgrade Awards SPECIAL Mileage-Earning Opportunities DEALS Three Miles per U.S. Dollar with Marriott and Renaissance 5,000 Miles with Marriott Vacation Club International Say It with Flowers, Earn Miles with FTD.COM Earn Elite-Qualifying Miles on Codeshare Carriers Double Miles at Sofitel Hotels & Resorts Double Miles at Shangri-La Hotels & Resorts Double Miles at Starwood Hotels & Resorts Double and Triple Miles at Millennium & Copthorne HELPFUL When You Are Ready to Plan Your Trip INFORMATION AAdvantage Program Participants American Airlines Reservations Terms and Conditions ---------- EUROPEAN LOCAL LANGUAGE WEBSITES • SEE PAGE 6 ---------- International Edition INSIDE THIS EDITION December 2004 Go Caribbean ---------------------2 Earn 1,000 Bonus Miles with AAdvantage eSummary E-mail -----------------4 Codesharing: Miles from the Start ---------------------5 U.S. Customs Update ------------7 Enjoy Seasonal Travel, Earn Thousands of Miles December is the month that American Airlines seasonal routes begin to winter-sports destinations. Choose Colorado’s Aspen, Steamboat Springs, Telluride, or Vail; California’s Heavenly; Utah’s Park City; or Wyoming’s Jackson Hole, where you can ski, snowboard, ice skate, take sleigh rides, or just relax before a roaring fire. Special Bonus Offer to the U.S. As an added bonus, take a transatlantic round trip on American now through March 14, 2005, and earn thousands of AAdvantage® bonus miles.
    [Show full text]
  • TRAMS Master Vendor ID List 2/27/2007 Air Interface ID Travel
    2/27/2007 TRAMS Master Vendor ID List Air Name Airline No. Travel Category Vendor Id Profile No. Interface ID Abx Air 832 Air 2001 5 GB Action Airlines 410 Air 2002 6 XQ Ada Air 121 Air 2003 7 ZY Adria Airways 165 Air 2004 8 JP Aer Arann Teo 684 Air 2005 9 RE Aer Lingus P.l.c. 53 Air 2006 10 EI Aero Asia International (private) Ltd. 532 Air 2007 11 E4 Aero California 78 Air 2008 12 JR Aero Costa Rica Acori S.a. 802 Air 2009 13 ML Aero Lloyd Flugreisen Gmbh And Co. Luftv 633 Air 2010 14 YP Aerocaribe 723 Air 2011 15 QA Aerochago Airlines S.a. 198 Air 2012 16 G3 Aeroejecutivo S.a. De C.v. 456 Air 2013 17 SX Aeroflot-russian International Airlines 555 Air 2014 18 SU Aerolineas Argentinas 44 Air 2015 19 AR Aerolineas Centrales De Colombia (aces) 137 Air 2016 20 VX Aerolineas Dominicanas S.a. (dominair) 725 Air 2017 21 YU Aerolineas Internacionales S.a. De C.v. 440 Air 2018 22 N2 Aeromar C. Por. A. 926 Air 2019 23 BQ Aeromexico-aerovias De Mexico S.a. De C. 139 Air 2020 24 AM Aeromonterrey S.a. De C.v. 722 Air 2021 25 7M Aeroperlas 828 Air 2022 26 WL Aeroperu - Empresa De Transportes Aereos 210 Air 2023 27 PL Aeroservicios Ecuatorianos C.a. 746 Air 2024 28 2A Aerotransportes Mas De Carga S.a. De C. 865 Air 2025 29 MY Aerovias Colombianas Ltd. (arca) 158 Air 2026 30 ZU Aerovias Venezolanas S.a.
    [Show full text]
  • Unit 1: Introduction to Hotl Industry and Growth of Hotl Industry in India
    Front Office Management HM-202 UNIT 1: INTRODUCTION TO HOTL INDUSTRY AND GROWTH OF HOTL INDUSTRY IN INDIA Structure 1.1 Introduction 1.2 Objective 1.3 Hospitality Industry 1.3.1 Origin of Hospitality Industry 1.4 Tourism Industry 1.4.1 Purpose of Travel 1.4.2 Importance of Travel 1.4.3 Evolution of Travel 1.4.4 Components of Tourism& Travel Industry 1.5 Evolution & Growth of Hotel Industry in World 1. 6 Evolution & Growth of Hotel Industry in India 1.7 Hotel- Its meaning 1.8 Classification of Hotel 1.9 International & National Chains/ Group of Hotels 1.10 Summary 1.11 Key Terms 1.12 References 1.13 Suggested Reading 1.14 Terminal Questions 1.1 INTRODUCTION Tourism from the very inception of life, travel has fascinated man. Travel and tourism have been important social activities of human beings from time immemorial. The urge to explore new places with in one‘s own country or outside and seek a change of environment & experience has been experienced from ancient times. The tourism industry get its inspiration from man‘s motivation to travel, in earlier time people travelled to survive and later to establish trade links with each other . As man evolved and become more aware, he started travelling to explore the world, domestication of animal which were used as the mode of transport till the invention of wheels made the travel easier and faster. A detail of evolution and growth of tourism and hospitality industry is given in this unit to make understand how tourism and hospitality leads the seeds of the Hotel industry.
    [Show full text]
  • Wilsonville Tourism Promotion Committee MEETING AGENDA
    Wilsonville Tourism Promotion Committee MEETING AGENDA Tuesday, December 20, 2018 10 am – 12 pm VOTING MEMBERS Jeff Brown, General Manager, Hotel Eastlund Parks & Recreation Administration Offices, Mt Hood Conference Room Darren Harmon, Chair Town Center Park, 29600 SW Park Place, Wilsonville General Manager, Family Fun Center Al Levit Former Commissioner, 1. Welcome 10:00 City of Wilsonville Planning Commission a. Committee members and guests introductions Dave Pearson, Vice Chair Executive Director, World of Speed 2. Committee Business and Updates 10:10 Motorsports Museum b. Approve Prior Meeting Minutes of Nov. 20, 2018 page 2 Brandon Roben CEO, Oaks Park c. Draft Community Investment Strategy for Arts, Culture page 5 David Stead General Manager, and Heritage: public comment until Jan. 28, 2019 Langdon Farms Golf Club d. City and County Tourism Grant Programs * ADVISORY / EX-OFFICIO MEMBERS e. Oregon Destination Marketing Organizations (ODMO) City of Wilsonville City Councilor Charlotte 2019 Annual Conference, January 22-24, Tetherow Resort, Lehan, Council Liaison Bend, OR http://oregondmo.com/conferences/ Michael McCarty, Parks & Recreation Director Brian Stevenson, Community Services 3. Vertigo Marketing Report 10:30 Manager (designee) Erica Behler, Parks & f. Visitor Profile Survey – Decision points * Recreation Coordinator (designee) g. Oregon Barometer: Proposed performance benchmarking report page 6 Clackamas County Tourism & Cultural Affairs (TCA) h. Website matters: Privacy Policy and Disclaimer page 18 Danielle Cowan, Director
    [Show full text]
  • Greening in the United States Hotel Sector: an Exploratory Examination
    UNLV Theses, Dissertations, Professional Papers, and Capstones 5-2008 Greening in the United States hotel sector: An exploratory examination Adam Kaplan University of Nevada, Las Vegas Follow this and additional works at: https://digitalscholarship.unlv.edu/thesesdissertations Part of the Hospitality Administration and Management Commons, and the Sustainability Commons Repository Citation Kaplan, Adam, "Greening in the United States hotel sector: An exploratory examination" (2008). UNLV Theses, Dissertations, Professional Papers, and Capstones. 609. http://dx.doi.org/10.34917/1751819 This Professional Paper is protected by copyright and/or related rights. It has been brought to you by Digital Scholarship@UNLV with permission from the rights-holder(s). You are free to use this Professional Paper in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s) directly, unless additional rights are indicated by a Creative Commons license in the record and/or on the work itself. This Professional Paper has been accepted for inclusion in UNLV Theses, Dissertations, Professional Papers, and Capstones by an authorized administrator of Digital Scholarship@UNLV. For more information, please contact [email protected]. Greening in the United States Hotel Sector: An Exploratory Examination By Adam Kaplan Bachelor of Science University of Nevada-Las Vegas 2008 Graduation A professional paper submitted in partial fulfillment of the requirements for Master of Science in Hotel Administration Graduate College University of Nevada-Las Vegas May 2008 Introduction The concept of “going green” represents an extensive global effort to address negative human impact on the environment.
    [Show full text]
  • A Whole World of Comfortable Travel
    UK and Ireland Edition Third Quarter 2003 A whole world of comfortable travel To make your journey across the pond as comfortable as possible, American has upgraded its fleet from London to the Boeing 777 aircraft*.The 777, American’s newest and most comfortable plane, features three classes of service, and many are equipped with the Flagship Suite® features in First Class. Currently, American offers up to 19 nonstop flights daily to the U.S. from London. Known for its cutting-edge technology, the 777 is all about comfort. First Class passengers will enjoy fully reclining flat seats, and Business Class passengers will notice the extra legroom with a 150º seat recline. Our Economy Class, as always, has More Room Throughout EconomySM seating, and you’ll be flying in specially designed seats with adjustable leather headrests.The in-flight entertainment in all cabins includes in-seat, 10-channel video and 14-channel audio programming. First Class passengers can also use a personal video player with a selection of 20 movies. All passengers travelling in First and Business Class can enjoy inflight entertainment using Bose® Acoustic Noise Cancelling® headsets. If you need to work you can use another of our inflight facilities — 15-volt power ports. For your convenience, power ports are available in each seat in First and Business Class, and in selected rows of Economy. Flagship Suite features The ultimate in comfort and convenience, Flagship Suite features include privacy dividers, power ports, leather headrests, and a host of other amenities designed to enhance your travel experience. Dine by yourself or with an invited guest (in your additional visitor seat), relax by watching a movie on your personal entertainment system, or sleep in your fully flat, six-foot six-inch bed with drop-down armrests.
    [Show full text]
  • 2006 Annual Report
    MARRIOTT INTERNATIONAL, INC. 2006 Annual Report Celebrating 80 years of service MARRIOTT...the place to be. Celebrating 80 years of service As Marriott embarks on its 80th year as a hospitality provider, its long and distinguished history of innovation and growth provides a remarkable insight into what lies ahead. As a lodging leader, Marriott has a tradition of providing exceptional quality, service and value at more than 2,800 hotels. Yet, it is innovation that perpetually drives the company forward—by providing a product that is relevant and current to meet the changing expectations, tastes and comfort trends of our guests. Marriott’s capacity for adaptability was clearly evident in the 2006 renovation and reopening of the Hurricane Wilma-ravaged JW Marriott Cancun Resort & Spa (shown below), whose new windows can now withstand Category Five hurricane winds. ON THE COVER: The JW Marriott Hotel Hong Kong was the company’s first hotel in Asia nearly 20 years ago. Today, it stands among more than 80 Marriott-branded hotels in Asia, which continues to be a source of tremendous growth for Marriott, with a forecasted addition of more than 11,000 hotel rooms by the end of 2009. CONTENTS Brand Overview.......................................................................... 2 513,832 499,165 Executive Letter.......................................................................... 9 482,186 22% 465,141 1.66 442,926 Financial Review ........................................................................ 11 $ 417,869 1.45 382,599 $ Financial Statements................................................................ 37 18% 1.24 16% Notes to Financial Statements.............................................. 41 $ .97 .96 14% 87 13% $0 $0 Shareholder Return Performance Graph.......................... 63 12% $0. Quarterly Financial Data ......................................................... 64 10% .52 Selected Historical Financial Data......................................
    [Show full text]
  • In This Issue: Special Features for Aadvantage Members Special
    UK and Ireland Edition Fourth Quarter 2003 In this issue: Special features for AAdvantage members Fly to the U.S. and earn up to 60,000 bonus miles How to make sure you receive mileage credit Receive account information via e-mail and earn a 1,000-mile bonus Earning miles on British Airways Award travel using fewer miles with Special Mileage awards Donate your leftover currency to UNICEF’s Change for Good effort Special mileage-earning opportunities Double miles and up to 40% off at Hilton Hotels Sofitel Hotels and Resorts offers double and triple miles with Weekend Invitation rates Double miles with Business and Breakfast rates at Swissotel Hotels and Resorts Marriott Vacation Club International opportunity for 5,000 miles in Marbella Shangri-La Hotels and Resorts offers Value Rate plus double miles Save 10% and earn double miles with Avis rental cars Helpful reference information AAdvantage programme participants American Airlines telephone numbers Terms and conditions UK and Ireland Edition Fourth Quarter 2003 Get away to the U.S. and earn up to 60,000 bonus miles American Airlines is pleased to repeat a popular offer that will add thousands of miles to your AAdvantage account. Fly to the U.S. and earn from 5,000 to 60,000 AAdvantage bonus miles. You have over five months to travel — from 15th October 2003 until 31st March 2004. Best of all, the bonus is cumulative — the more you travel, the more bonus miles you can earn. See the chart below for details and begin planning today. You need to register prior to your journey, and there are two ways to do so: visit www.aa.com/offers or ring AAdvantage Customer Service on 0845 7567 567 and quote Promotion Code EUR04.
    [Show full text]
  • East African School of Aviation Examination
    Hotels EAST AFRICAN SCHOOL OF AVIATION EXAMINATION CAT IATA/SAFETY SECTION SUBJECT: HOTELS STREAM: TTF NO: 13 Duration: 2 Hrs DAY/DATE: Thursday, 14/02/2013 TIME: 11.00 – 12 Noon INSTRUCTIONS TO CANDIDATE: 1. This paper consists of SIX (6) printed pages 2. Answer ALL the questions. 3. Possible marks 30/30. Hotels 1. Which of the following hotel products is least suited to host a one day international business meeting? A. A resort hotel B. A motel C. An airport hotel D. A convection centre hotel 2. What is the term for discounted or complimentary tours for travel agents to learn about a new destination or product? A. Group Bookings B. Package C. Market Segments D. Familiarization Tours 3. A hotel guest needs assistance in choosing a restaurant and buying theatre tickets. Which hotel employee should the guest ask for help A. Concierge B. Bell Staff C. House Keeping D. Room Service 4. what type of meal plan includes breakfast only? A. European B. American C. Continental D. Table D’hote 5. Which type of menu will price each item separately? A. Table d'hote B. European plan C. A ta carte D. Continental menu 6. Which room type is most suitable tor two people who want to share one room and sleep in separate beds? – A. A room with twin beds B. A room with a double bed C. A room with a single bed D. A room with a queen size bed Page 2 of 6 Hotels 7. What information is not included in the Hotel and Travel Index? A.
    [Show full text]
  • Panorama Du Secteur Hôtelier
    P a n o r a m a d u s e c t e u r h ô t e l i e r Panorama du secteur hôtelier Direction du Tourisme Bureau de la Stratégie Hélène DENIZET Août 2005 ______________ Direction du Tourisme - DSPES/ Page 1 P a n o r a m a d u s e c t e u r h ô t e l i e r SOMMAIRE INTRODUCTION ............................................................................................................................................... 3 1 ••• UNE OFFRE FRANÇAISE, VARIÉE ET SEGMENTÉE ....................................................................... 5 1• 1 • Photographie du parc homologué ....................................................................................... 5 1 •2 Une régression des indépendants au profit des chaînes ................................................ 8 1 • 3 L’essor des chaînes intégrées ........................................................................................... 11 1 • 4 • Quand les chaînes volontaires copient les chaînes intégrées… ............................... 13 1 • 5 Les indépendants : libres et majoritaires mais fragiles ............................................. 16 2 ••• POIDS ÉCONOMIQUE ET SOCIAL DU SECTEUR ............................................................................ 19 2 • 1 Quelques données économiques ........................................................................................ 19 2 • 2 Les créations et défaillances d’entreprises .................................................................. 22 2 • 3 Évolution des prix ...............................................................................................................
    [Show full text]
  • WYNDHAM WORLDWIDE CORPORATION (Exact Name of Registrant As Specified in Its Charter) DELAWARE 20-0052541 (State Or Other Jurisdiction of (I.R.S
    UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-K ¥ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2007 OR n TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to COMMISSION FILE NO. 1-32876 WYNDHAM WORLDWIDE CORPORATION (Exact name of Registrant as specified in its charter) DELAWARE 20-0052541 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification Number) SEVEN SYLVAN WAY 07054 PARSIPPANY, NEW JERSEY (Zip Code) (Address of principal executive offices) 973-753-6000 (Registrant’s telephone number, including area code) SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT: NAME OF EACH EXCHANGE TITLE OF EACH CLASS ON WHICH REGISTERED WYN Common Stock, Par Value $.01 New York Stock Exchange SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT: None Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ¥ No n Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Ye s n No ¥ Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities and Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
    [Show full text]