Master Course Syllabus

Tompkins Cortland Community College Master Course Syllabus

Course Discipline and Number: BUAD 261 Year: 2021-2022 Course Title: Walt Disney World College Program Credit Hours: 3

Attendance Policy: To maintain good grades, regular attendance in class is necessary. Absence from class is considered a serious matter and absence never excuses a student from class work. It is the responsibility of all instructors to distribute reasonable attendance policies in writing during the first week of class. Students are required to comply with the attendance policy set by each of their instructors. Students are not penalized if they are unable to attend classes or participate in exams on particular days because of religious beliefs, in accordance with Chapter 161, Section 224-a of the Education Law of the State of New York. Students who plan to be absent from classroom activity for religious reasons should discuss the absence in advance with their instructors. See college catalog for more information.

Services for Students with Disabilities: It is the College's policy to provide, on an individual basis, appropriate academic adjustments for students with disabilities, which may affect their ability to fully participate in program or course activities or to meet course requirements. Students with disabilities should contact the Coordinator of Access and Equity Services, to discuss their particular need for accommodations. All course materials are available in alternate formats upon request.

Course Description Through employment, classes, and self-directed studies at Walt Disney World in Orlando, Florida, students enhance their understanding of leadership, teamwork, communication, and diversity as they experience the day-to-day workings of a Fortune 100 company. An integral part of the program is the opportunity to meet and live with people from all over the world. Participants are selected by Disney representatives. Open to students of all majors. For more information go to "www.wdwcollegeprogram.com". Prerequisites: At least 12 college credits completed before applying (not including high school concurrent enrollment credit); minimum GPA of 2.0; MATH 090 and RDNG 099 if required by placement testing; ENGL 099 or prior completion or concurrent enrollment in ESL 120, 121, and 122 (or prior completion of ESL 103) if required by placement testing; instructor permission. Additional requirements may apply for international students. (3-15 Cr.) Fall and spring semesters.

Course Context/Audience In this unique course, Walt Disney World provides the instruction and learning environment, while TC3 faculty monitor and evaluate student learning. The course is especially appropriate for business, international business and hospitality majors, but can be beneficial to students in a wide variety of programs. Depending on a student’s major, the course may fulfill an internship requirement, substitute for one or more required courses, or function as a general elective.

Basic Skills/Entry Level Expectations Writing: W2 Student should have completed ENGL 099 (if needed). The course requires short written responses and/or short papers without documentation, particularly personal reflection or narrative. Math: M2 Completed MATH 090 (if needed) - Course requires only the use of basic mathematical skills. Reading: R2 Before taking this course, students must have a C or better in RDNG 099 or assessment indicating that RDNG 099 was not required. Course Goals 1. Students will have the experience of working for a Fortune 100 company that is world-renowned for its corporate culture, employee training, and philosophy of customer service. 2. Students will develop their knowledge of fundamental business topics such as leadership, communication, management and marketing by completing Disney University coursework. 3. Students will experience service learning by participating in at least one Disney-sponsored community service program. 4. Students will gain a better understanding and appreciation of diversity by living and working with people from other cultures. 5. Students will develop transferable skills such as personal responsibility, time management, problem solving, teamwork, communication, and professionalism.

Course Objectives/Topics Objective/Topic % Course Due to the highly variable and individualized nature of this course, it is not possible to itemize specific topics or hours that will be common to all students’ experience. Please see the Instructional Methods section for a breakdown of required learning activities and approximate amounts of time for each.

General Education Goals - Critical Thinking & Social/Global Awareness

HOW DOES THE COURSE ADDRESS THE OUTCOMES CRITICAL THINKING (Include required or recommended instructional resources, strategies, OUTCOMES learning activities, assignments, etc., that must or could be used to address the goal/outcomes)

Students will be able to

 develop meaningful questions to address problems or issues.

 gather, interpret, and evaluate relevant sources of information.

 reach informed conclusions and solutions.

 consider analytically the viewpoints of self and others.

HOW DOES THE COURSE ADDRESS THE OUTCOMES SOCIAL/GLOBAL AWARENESS (Include required or recommended instructional resources, strategies, OUTCOMES learning activities, assignments, etc., that must or could be used to address the goal/outcomes)

 Students will begin to understand how their lives are shaped by the complex world in which they live.

 Students will understand that their actions have social, economic and environmental consequences.

Instructional Methods

Required Learning Activities:

• Orientation to the Disney College Program – Provided by TC3 faculty before students depart for Florida; this meeting prepares them for their upcoming experience. Approximately 2 hours.

• BUAD 261 Introductory Class – This takes place at TC3 prior to departure for current TC3 students. For international exchange students, it occurs during the first week in Florida. This class provides in-depth information on the course assignments and expectations. Approximately 2 hours.

• Disney Cultural Immersion Program – Facilitated by staff of Disney’s International Programs Operations office, this meeting is for international exchange students and occurs during the first week in Orlando. Its purpose is to prepare students for living in a new country and adjusting to American culture. Approximately 2 hours.

• Disney Traditions Program – This is the cornerstone training session for all new Disney cast members. It introduces them to Disney history, mission, culture, standards of business conduct and core quality standards. Approximately 4 hours.

• Disney course(s) – Student’s choice; should be decided before departure in consultation with the student’s academic advisor.

Choice of one of the following three options:

? 1 ACE course

Disney offers seven academic courses that are accredited by the American Council on Education (ACE.) The course titles are: Communications Experiential Learning Hospitality Management Human Resource Management Marketing You Organizational Leadership College Program Practicum These are the equivalent of college courses and include reading assignments, exams, and papers. Each course meets for four hours, once a week for 11 weeks. Detailed course syllabi are available at

? 1 PDS (Professional Development Study) and 1 DES (Disney Exploration Series)

PDS and DES programs meet two to three hours per week for 8 weeks.

PDS programs are offered in Engineering, Entertainment, Finance and Security. They are open only to students in specific, directly related academic majors. Details are available at

The DES series showcases “how Disney does it” through guest speakers, backstage tours and field trips. Program topics include marketing, communication processes, people management, guest service and leadership. Specific information is at

? 2 DES (Disney Exploration Series) – DES programs meet two to three hours per week for 8 weeks. See description above.

• 2 Individual Learning Activities – Disney Learning Centers offer a multitude of opportunities ranging from career development programs to computer skills training. Time durations vary; an average is two to four hours per activity. Students select two learning activities to further develop their individual professional and personal goals.

• 1 VoluntEAR (Service Learning) Activity, minimum of 4 hours – Disney encourages cast member involvement in community service. Popular programs include Give Kids the World (vacations for critically ill children and their families) and International Culture presentations in local schools. Service activities are available throughout the internship period.

• Successful Performance in Work Role – Students work a minimum of 30 hours per week in entry-level frontline positions such as Food and Beverage, Hospitality, Merchandise, Operations, Recreation and Lifeguard.

• Attendance at Meeting(s) with TC3 faculty and other TC3 students – These are scheduled in Orlando at least once during the internship period.

NOTE: Students may choose to participate in more Disney courses and individual learning activities than the requirements specified above. There is no additional cost for doing so. Through discussions with faculty at their home school, students may be able to arrange for more academic credit or course waivers if they engage in additional learning activities. This is an excellent opportunity to further enhance the benefits of their participation in the Disney College Program.

Required Written Submissions:

• Learning Reports, each 2 to 4 pages – Submitted after the first two weeks and approximately once per month thereafter for the duration of the internship. The papers discuss the student’s learning from all aspects of the program.

• Summary Paper, minimum of 10 pages – Due two weeks after returning home, this paper reflects on the student’s overall personal and professional development in the Disney College Program.

• Cast Member Performance Feedback – Performance evaluation done by the student’s work location supervisor.

• Disney Training Summary – Official documentation of the student’s learning activities.

Methods of Assessment/Evaluation % Course Method Grade Successful completion of orientations, training classes, Disney classes, individual learning and service 60% learning activities, learning reports and summary paper. Work performance as reflected by supervisor’s evaluation. 40%

Text(s) BUAD 261 has no required textbook. Students who choose to take a Disney ACE course will be required to purchase one or more texts (see Disney course syllabi for specific titles.), Latest Edition

Bibliography

Other Learning Resources

Audiovisual No resources specified Electronic www.wdwcollegeprogram.com

http://wdwcollegeinternationalpresentations.com/ Other No resources specified