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Who's Who in Mobile Banking Updates, Please Contact Mbritz@Techweb.Com November 2009 NOVEMBER 2009 WHO’S WHO IN MOBILE BANKING Smartphones are almost as ubiquitous as the Web, and mobile devices are likely to represent the next frontier in banks’ battle for customers. To help institutions understand the mobile banking space, Bank Systems & Technology provides an overview of some of the top players in the industry, from m-banking vendors to platform integration providers. IN THIS REPORT CASI Software . .2 Mobile Money Ventures . .4 ClairMail . .2 Monitise PLC/Monitise Americas . .4 Clickatell . .2 MShift . .5 CPNI . .2 Obopay Inc. .5 Firethorn Holdings, a Qualcomm company . .2 Pyxis Mobile . .5 FIS (formerly Metavante) . .2 Research in Motion . .5 Fiserv . .3 S1 . .5 Fronde Anywhere . .3 Sprint . .5 Fundamo . .3 Sybase 365 . .6 Gemalto . .3 Telrock . .6 IBM . .3 Tyfone Inc. .6 Jack Henry & Associates . .4 VeriSign . .6 M-Com Inc. .4 Yodlee . .6 mFoundry . .4 Please note: This is not a complete listing of mobile financial services vendors. Entries were solicited by the editors of Bank Systems & Technology. For information on inclusion in future Who's Who in Mobile Banking updates, please contact [email protected]. WHO’S WHO IN MOBILE BANKING CASI Software* CPNI* Key Mobile Banking Offering: Key Mobile Banking Offering: IBM mainframe information transformation and delivery solutions: PAT (Phone Authorized Transfer) mobile payment solutions JES2Mail & CICS2PDF for outbound delivery of content via e-mail, (PATsend, PATbuy, PATbank). SMS messaging or Web browser; Mail2ZOS for inbound delivery of Business Model/Technology Platform: e-mail and SMS messaging content. IBM z/OS platform. Global mobile payment message routing; customers download Business Model/Technology Platform: bank-branded Java application to their mobile phones. IBM zOS operating systems. Confirmed Customers: Confirmed Customers: NA Hancock Bank, BancorpSouth Partners/Alliances: Partners/Alliances: PROSA (Promocion y Operacion, S.A. de C.V. - Mexico); IBM, CSC, IBM LogicaCMG Location: Location: Fountain Valley, Calif. Toronto www.casisoft.com www.cpni-inc.com ClairMail Firethorn Holdings, Key Mobile Banking Offering: a Qualcomm company The ClairMail System — a two-way mobile solution for banking, Key Mobile Banking Offering: payments and card services through actionable alerts, workflows Mobile transaction services. Enables consumers to securely and personalized touch across multiple mobile channels, including perform a wide variety of banking and payment functions any- messaging, mobile Web and client applications. time, using their mobile phone, PDA and other mobile devices. Business Model/Technology Platform: Consumers can also receive offers and view loyalty points on their Supports SMS messaging, WAP, HTML browser and client applica- mobile device. tions. Device-/carrier-agnostic; service is white-labeled. Business Model/Technology Platform: Confirmed Customers: Firethorn offers both an SMS solution and an application. It is PNC Bank, BB&T, Bank of Stockton, Cascade Bank, Alerus Financial, currently installed at OEM level for AT&T Wireless customers. City Bank Texas Confirmed Customers: Partners/Alliances: BancorpSouth, Synovus, Wachovia, SunTrust, Regions Bank, Fidelity National Information Services (FIS), WAUSAU, Diebold, America First Credit Union, Arvest Bank, FirstBank VeriSign, TELUS, mBlox Partners/Alliances: Location: Acquired by Qualcomm; CheckFree, Fundtech, AT&T, Verizon Wire- Novato, Calif. less, Sprint, Alltel, CellularSouth www.clairmail.com Location: Atlanta www.firethornmobile.com Clickatell Key Mobile Banking Offering: FIS (formerly Metavante) Clickatell Text Banking, Clickatell Alerts. Business Model/Technology Platform: Key Mobile Banking Offering: Customers can pay bills, transfer funds or make deposits via the Metavante Mobile Financial Services: Mobile Card downloadable mobile phone: Clickatell delivers a flexible platform that enables application with balance inquiry, intra-card transfer, mini-state- banks to offer tailored mobile banking service to customers. ments; browser access to application; iPhone application in App Clickatell Text Banking provides bank balances and transaction Store; Mobile Bill Pay with standard bill pay viewing, scheduling, information via text messaging, while Clickatell Bank Alerts send changing, canceling and expedited bill pay; text message balance SMS receipts to customers when account movement occurs. inquiry through the NYCE Network; and text message debit card Banks can also take advantage of Clickatell’s secure transaction and alerts. Metavante Prepaid Mobile Financial Services: Text message payment gateways to interact with customers. balance inquiry and alerts; and WAP. Confirmed Customers: Business Model/Technology Platform: VISA, Standard Bank, First National Bank, Metropolitan, Money- Text messaging, downloadable application, browser to application, bookers, Old Mutual, Capitec, Nedbank WAP. Partners/Alliances: Confirmed Customers: NA mFoundry, S1 Corporation, Postilion, RSA Partners/Alliances: Location: Monitise Redwood Shores, Calif. Location: www.clickatell.com/solutions/financial.php Jacksonville, Fla. www.fidelityinfoservices.com/fnfis Copyright 2009 United Business Media. Please note: This PDF is provided solely as a reader service. It is not intended for reproduction or public distribution. For article reprints, e-prints and permissions please contact: Wright’s Reprints, 1-877-652-5295, [email protected]. November 2009 ©2009 Bank Systems & Technology; Reproduction Prohibited page 2 WHO’S WHO IN MOBILE BANKING Fiserv Gemalto Key Mobile Banking Offering: Key Mobile Banking Offering: Mobile Money; Mobile Money FastTrack. Mobile banking — a secure service platform that communicates Business Model/Technology Platform: with the end user via a mobile operator, safeguarding customer information through end-to-end encryption. The financial institution Mobile Money and Mobile Money FastTrack are available in an in- controls the user experience and security throughout the entire house or hosted version. The “triple play” technology supports the process. Mobile Payment Trusted Service Manager: In NFC ecosys- three primary mobile access modes — mobile browser, SMS and tem, can link any bank with any mobile device on any operator’s downloaded application — through a single platform. The down- network providing end-to-end security. Enables banks and transit loaded application enables mobile banking on high-profile devices operators to securely download a payment application onto an end such as the BlackBerry and the Apple iPhone. Functions include bal- user’s NFC-compliant mobile phone using carrier’s mobile network. ance inquiries, transaction history, account transfers, bill payments, one- and two-way account alerts, and an ATM and branch locator. Business Model/Technology Platform: Supports online and off-line user enrollment. Hosted services or software licenses for platforms; consulting; bank Confirmed Customers: cards and UICCs/SIMs; personalization services; and Over the Air (OTA) service management. Mobile banking works on any wireless Bangkok Bank device and uses the SIM’s secure computing environment to con- Partners/Alliances: trol the mobile banking application, allowing secure access to a Mobile Money and Mobile Money FastTrack incorporate technology user’s account with banking-grade 3DES encryption. Mobile pay- from M-Com, Inc. Fiserv works with VeriSign for SMS aggregation. ment with NFC includes account personalization services and OTA Location: service management to securely personalize mobile devices. Brookfield, Wis. Confirmed Customers: www.fiserv.com More than 400 mobile telecom operators, 300 of the world’s top- tier financial institutions and the governments of more than 30 countries for mobile security. For mobile operators, more than 170 Over the Air (OTA) platforms in the field, managing 800 million subscribers. Fronde Anywhere Partners/Alliances: Hundreds of mobile telecom operators, financial institutions Key Mobile Banking Offering: and governments Mobile payment and security solutions for banks, payment Location: providers and mobile operators. The Anywhere platform delivers North America headquarters: Austin, Texas secure mobile banking, payment and security services from a www.gemalto.com single system which also includes TwoSecure for two-factor www.gemalto.com/financial authentication. Business Model/Technology Platform: Downloadable Java application for full mobile banking and payment capabilities, plus two-factor authentication. Two-way SMS for alerts, information services and two-factor authentication. All services are available from the one platform. Confirmed Customers: IBM Kiwibank, Bank of New Zealand (BNZ), ASB Bank, Credit Agricole Key Mobile Banking Offering: Partners/Alliances: Hardware, software, partners and assets for system integration LogicaCMG, IBM, RSSS, CC Pace, Fronde Systems Group (New and hosting for mobile commerce solutions, be they mobile bank- Zealand), Metia ing (OLB from mobile device) or mobile payments (P2P & P2M). Location: Solutions from SMS (text) to WAP (mobile Internet) to smartphones Wellington, New Zealand (downloadable applets and near field communications). www.frondeanywhere.com Business Model/Technology Platform: IBM Payments Framework, Telco Service Delivery Platform, Retail Store Infrastructure Frameworks, distribution channel management services. Fundamo* Confirmed Customers: HSBC, Caixa, Credit Agricole, First Data Corp, AXA, Mitsubishi Key Mobile Banking Offering: Bank, among
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