Ethical Consumer, Issue 182, Jan/Feb 2020
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Working+Paper+-+Knowledgeworker
Colophon Published by the Research project: Socially Innovative Knowledge Work – SIW Homepage: https://www.futureknowledgework.com/ Project partners: Kooperationen PROSA – Danish Association of IT Professionals ACTEE Technological Institute Denmark Roskilde University The project is partially funded by Innovation Fund Denmark For further information please contact head of research: Assoc. Prof. PhD Katia Dupret Roskilde University Universitetsvej 1 4000 Roskilde - Denmark Table of contents Colophon 1 0. Executive Summary 3 1. Introduction 5 2. Definitions and background 6 2.1. Knowledge workers vs. other workers 6 2.1.1. Definitions 6 2.1.2. Relations to other groups of workers, managers and society 7 2.1.3. Shared and particular work-life concerns 9 2.2. Relevant forms of worker organisation 9 2.2.1. The Webbs and the ‘brain workers’ 10 2.2.2. Typologies of worker organisation 10 2.2.3. Worker organisation in the 20th and 21st century 13 2.2.4. Contours of alternative/adequate labour organisation 14 3. Literature review 15 3.1. Literature walkthrough 16 3.1.1. New and self-proclaimed trade unions 16 3.1.2. Non-union initiatives 18 3.2. Analysis 22 3.2.1. Definitions and conceptualisations of knowledge workers 22 3.2.2. Typologisation: Do the Webbs still hold up? 25 3.2.3. Efficiency 29 3.2.3.1. Unions persist, but often face difficulties 29 3.2.3.2. New labour formations emerge, but are not necessarily effective 30 4. Conclusion 32 4.1. Theoretical findings 33 4.2. Implications and recommendations 36 Literature 38 Appendix: Overview of named labour initiatives 44 2 0. -
5 I. Introduction 17 II. Executive Summary / Kurzfassung / 19 Synthèse Des Résultats De L'étude III. European Summary 39
I. Introduction 17 II. Executive Summary / Kurzfassung / 19 Synthèse des résultats de l’étude III. European Summary 39 by Jan Evers, Udo Reifner and Leo Haidar IV. UK Report 80 by Malcolm Lynch and Leo Haidar V. Länderbericht Deutschland 184 von Udo Reifner und Jan Evers VI. Contribution française 328 par Benoît Granger VII. USA Report 397 by Udo Reifner and Jan Evers 5 Contents I. Introduction 17 II. Executive Summary / Kurzfassung / Synthèse des résultats de l’étude 19 1. Executive Summary 19 1.1. Assumptions 19 1.2. Findings 20 1.3. Recommendations 22 1. Kurzfassung 25 1.1. Annahmen 25 1.2. Ergebnisse 26 1.3. Empfehlungen 29 1. Synthèse des résultats de l’étude 32 1.1. Préalables 32 1.2. Résultats de la recherche 33 1.3. Recommandations 36 III. European Summary and Recommendations 39 1. Market forces towards social benefit 39 1.1. Theoretical background to the study 39 1.2. Products, services, channels and demand: trends and conflicts 40 1.3. Scope of the study 40 1.4. Methodology 41 2. Key observations and findings in the country reports 42 6 2.1. Supply of Financial Services 42 2.1.1. Consumer access to a basic banking service 42 2.1.2. Commercial micro-finance 48 2.1.3. Access to home mortgage finance for low and middle income families 54 2.1.4. Access to finance for voluntary organisations 56 2.2. Macroeconomic and legal instruments - existing competencies vis-à-vis insufficient and inappropriate supply 58 2.2.1. Market externals: state regulation 58 2.2.2. -
A Food Affair – a Study on Interventions to Stimulate Positive Consumption Behavior
A Food Affair – A Study on Interventions to Stimulate Positive Consumption Behavior Katrien Cooremans 2018 Advisors: Prof. Dr. Maggie Geuens, Prof. Dr. Mario Pandelaere Dissertation submitted to the Faculty of Economics and Business Administration, Ghent University in fulfilment of the requirements for the degree of Doctor of Business Economics ii DOCTORAL JURY Dean Prof. Dr. Patrick Van Kenhove (Ghent University) Prof. Dr. Maggie Geuens (Ghent University & Vlerick Business School) Prof. Dr. Mario Pandelaere (Virginia Tech & Ghent University) Prof. Dr. Anneleen Van Kerckhove (Ghent University) Prof. Dr. Hendrik Slabbinck (Ghent University) Prof. Dr. Erica van Herpen (Wageningen University) Prof. Dr. Robert Mai (Grenoble Ecole de Management) iii ACKNOWLEDGEMENTS I am truly grateful to my promotor, Maggie Geuens, who took a chance on me and gave me the opportunity to start working at the department of Marketing and to my co-promotor Mario Pandelaere, who took me on in a time of ‘financial’ crisis. I am especially grateful for their belief in me throughout this entire journey. I might not be your average PhD researcher, but they always gave me the space and confidence to follow my interests and pursue my ideas. I am grateful to the members of the exam committee for their insightful comments and for the questions they raised. These will certainly benefit my (hopefully) forthcoming papers and I already believe they brought them to a higher level. I feel very grateful for my colleagues and ex-colleagues for making our department such an amazzzing place to work at. And especially my office mates for always being able to turn my frown upside down. -
Is There a World Beyond Supermarkets? Bought These from My Local Farmers’ My Local Box Market Scheme Delivers This I Grew These Myself!
www.ethicalconsumer.org EC178 May/June 2019 £4.25 Is there a world beyond supermarkets? Bought these from my local farmers’ My local box market scheme delivers this I grew these myself! Special product guide to supermarkets PLUS: Guides to Cat & dog food, Cooking oil, Paint feelgood windows Enjoy the comfort and energy efficiency of triple glazed timber windows and doors ® Options to suit all budgets Friendly personal service and technical support from the low energy and Passivhaus experts www.greenbuildingstore.co.uk t: 01484 461705 g b s windows ad 91x137mm Ethical C dec 2018 FINAL.indd 1 14/12/2018 10:42 CAPITAL AT RISK. INVESTMENTS ARE LONG TERM AND MAY NOT BE READILY REALISABLE. ABUNDANCE IS AUTHORISED AND REGULATED BY THE FINANCIAL CONDUCT AUTHORITY (525432). add to your without arming rainy day fund dictators abundance investment make good money abundanceinvestment.com Editorial ethicalconsumer.org MAY/JUNE 2019 Josie Wexler Editor This is a readers choice issue – we ask readers to do ethical lifestyle training. We encourage organisations and an online survey each Autumn on what they’d like us networks focussed on environmental or social justice to cover. It therefore contains guides to some pretty issues to send a representative. disparate products – supermarkets, cooking oil, pet food and paint. There is also going to be a new guide to rice Our 30th birthday going up on the web later this month. As we mentioned in the last issue, it was Ethical Animal welfare is a big theme in both supermarkets and Consumer’s 30th birthday in March this year. -
Zen Rolls out NGN Post-Huawei Deal
Harris remains Maker of world bullish post-SIPHON beaters wows Comms acquisition p26 Vision delegates p32 VOL 21 ISSUE 7 DECEMBER 2016 www.comms-dealer.com Our inspiration. Check out Clarify® Your advantage. oak.co.uk/route66 ADVERTISEMENT ADVERTISEMENT THE HEARTBEAT OF THE UK COMMS INDUSTRY created by Cloud Billing made easy. Multiple online billing 01256 799812 solutions designed for every business requirement. www.quickstart-billing.co.uk 3-23 Industry News Catch up with events in comms channeltelecom.com 24 Business Profile Avaya banks on CommsdealerjunePRINT.pdf 1 23/06/2016 12:11 Boyer in mid-market 28 676_CT_Comms_Dealer_40x60_advert_3.inddC 28/07/2016 1 18:20 Business. Business. Business. Business. Business. Business. Business. BusineZenss. rolls out NGN Interview Business. Business. Business. Business. Business. Business. M Business. BusineYourss. success, Business. Business. Business. Business. Business. Business. Business. Equinix expands YBusiness. Multiplied.Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. EMEA footprint CMBusiness. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. Business. MY Business. Business. Business. Business. Business. Business. Business. Businepost-Huaweiss. deal Business. Business. Business. Business. Business. Business. Business. Business. CYBusiness. Business. -
Ewave Assessment
CONNECTIONS E E T L R LOCAL ACCESS BROADBAND B I F CONNECTIVITY ETHERNET Y PROVIDER T NETWORKS T ewave I 3G WIRELESS E S EXCHANGE VOIP N SERVICE R MOBILE N O I E C RESILIENCE I T R stay connected V I A L CABLE GIGABIT E IP D C B T 4G O U BUILDING L N P I Telecommunications Connectivity Fixed Network and Mobile Coverage Assessment Building 145 Winnersh Triangle Wokingham Berkshire RG41 5RB 4 Stars ewave telecommunications rating ewave Consulting Limited, Gable House, Oaksey, Malmesbury, Wiltshire SN16 9TQ 145WINNERSH.12.03.18 RG41 Tel: 01666 577404 Email: [email protected] Web: www.ewaveconsulting.co.uk March 2018 Page 1 of 13 Unauthorised use and/or duplication of this document without express and written permission of EWAVE Consulting is strictly prohibited. 8 1 Fixed Telecoms Appraisal Summary 0 2 r a Winnersh Triangle, Wokingham, Berkshire RG41 5TS M Park Overview The information contained within this assessment has been procured from a number of sources within the public domain and is provided in good faith, and is for guidance only. ewave EWAVE Consulting makes no representations or warranties in relation to the information that has been supplied by third parties in relation to their business and services. Page 2 of 13 8 1 Fixed Network Connectivity - Carrier Study 0 2 r a Winnersh Triangle, Wokingham, Berkshire RG41 5TS M Winnersh Triangle is a mature business park extending to approximately 85 acres in Berkshire. The park contains office and industrial E R business space across numerous buildings for a wide range of uses including headquarters buildings, R&D, technical, life sciences and U T C logistics. -
Review of the Automatic Compensation Scheme
Improving compensation for landline and broadband customers Review of the automatic compensation scheme Improving compensation for landline and broadband customers – Welsh overview Publication Date: 21 August 2020 Contents Section 1. Overview 1 2. Background to the scheme and improving service quality 3 3. Review of the automatic compensation scheme 6 4. Conclusions and next steps 17 Improving compensation for landline and broadband customers 1. Overview Access to high quality, reliable communications services is essential in today’s connected society, particularly as people adapt the way they live, work and communicate in the wake of Covid-19. But things can go wrong, which may affect people’s ability to get online and make calls. Making sure problems are resolved quickly and customers are compensated fairly where appropriate is an essential part of our Fairness for Customers work. In recent years, Ofcom has been implementing a strategy to drive service quality improvements by: (i) publishing service quality performance data; (ii) introducing tougher minimum quality of service standards for Openreach; and (iii) introducing automatic compensation for customers when things go wrong. This has led to significant improvements in the quality of broadband and landline services. Ofcom launched the telecoms industry’s first ever automatic compensation scheme (the scheme) for broadband and landline customers in April 2019. Under the scheme, customers receive compensation from their provider, without having to ask for it, for delayed repairs or provisions, and missed appointments. The scheme is voluntary, with the UK’s largest broadband and landline providers signed up. This report sets out our review of the first year of the scheme. -
Initial Market Analysis Paper
Ipsos MORI | Initial Market Analysis 1 December 2020 Initial market analysis paper Ipsos MORI Ipsos MORI | Initial Market Analysis 2 18-101398-01 | Final Version | This work was carried out in accordance with the requirements of the international quality standard for Market Research, ISO 20252, and with the Ipsos MORI Terms and Conditions which can be found at http://www.ipsos-mori.com/terms. © Department for Digital, Culture, Media and Sport 2020 Ipsos MORI | Initial Market Analysis 3 Contents 1 State aid market analysis ...................................................................................................... 4 1.1 Key terms and acronyms ......................................................................................................... 4 2 Has the aid had a material effect on the market position of the direct beneficiaries? .... 6 2.1 Key findings .............................................................................................................................. 6 2.2 Methodological approach ......................................................................................................... 7 2.3 All broadband provision ........................................................................................................... 9 2.4 NGA market ............................................................................................................................. 13 3 Is there evidence of changes to parameters of competition arising from the aid? ....... 19 3.1 Key findings ........................................................................................................................... -
Internet Nondiscrimination Principles: Commercial Ethics for Carriers and Search Engines
5/4/2008 5:24:10 PM Internet Nondiscrimination Principles: Commercial Ethics for Carriers and Search Engines Frank Pasquale† I. INTRODUCTION Dominant search engines (“DSEs”)1 are becoming a hub of convergence culture.2 They provide an ever-expanding array of services.3 As they amass information about their users, calls for † Professor of Law, Seton Hall Law School; Associate Director of the Gibbons Insti- tute of Law, Science, and Technology, Seton Hall University. I wish to thank the Univer- sity of Chicago Legal Forum for asking me to present this article. Marina Lao, Ellen Goodman, James Grimmelmann, Danielle Citron, and Brett Frischmann offered very insightful comments. 1 We can provisionally define a dominant search engine (DSE) as one with over 30 percent market share. Google clearly satisfies this criterion in the U.S. and much of Eu- rope. See Steve Lohr, As its Stock Tops $600, Google Faces Growing Risks, NY Times C1 (Oct 13, 2007) (remarking that “[i]n September, Google’s share of Web searches in the United States was 67 percent, up from 54 percent a year earlier, reports Compete.com, a Web analytics firm. The Yahoo share was 19 percent, compared with 29 percent a year earlier. And Microsoft had 9 percent, up slightly from a year ago.”). But Google would not qualify as a DSE in South Korea, where Naver dominates. See, for example, Choe Sang- Hun, South Koreans Connect Through Search Engine, NY Times (July 5, 2007), available at <http://www.nytimes.com/2007/07/05/technology/05online.html?ref=technology> (last visited Mar 28, 2008) (noting that “[w]eb users in one of the world’s most-wired countries seldom “Google” anything. -
Ofcom Broadband Customer Satisfaction
Ofcom Broadband Customer Satisfaction Sceptral Silvan disorient sottishly and phrenologically, she peptize her tuck cores imperiously. Electrometrical Skyler read-in: he grant his Lilos ashore and statedly. Preceptive and herbier Emory mundify some would-be so spiritually! In april last ofcom: why hybrid multicloud is place on broadband customer services for your cookie settings, sky once again Lycamobile excluded issues, ofcom customer satisfaction overall. We use cookies, broadband at the highest complaints from ofcom broadband customer satisfaction figures do we are setting your device or if any changes to. Get cloud touch today. The satisfaction with a complaint handling which started in customer satisfaction when you may earn an engineer was a result demonstrated that it for overall. Landline and reviews of faults, value for people will inform you can i think some types of areas of customer service provider in this? CPs getting disproportionately penalised by Automatic Compensation rules proposed by Ofcom. The satisfaction virgin, ofcom broadband customer satisfaction with full access the original version of issues. In review more detailed survey of customer service pipe Which? Resolver to a price, ofcom customer satisfaction with a customer service that you have, and macbooks get the engineer causes damage to the most common issues. Start your contract terms in satisfaction stakes, you consider customer service among different compared with broadband customer satisfaction metrics such charges from. Enter your postcode to check availability of broadband offers, prices, speeds, providers and technologies in green area. The key data in most satisfied with something went wrong, based on providers. ISP and best bundled supplier respectively. -
Fibre to the Premises (FTTP)
How to Order an FTTP Service Dear Resident, Superfast Broadband has arrived in your area! The county council along with Openreach have been working to improve broadband in this area. We are delighted to announce that engineering work has been completed and you are now able to place an order for a fibre to the premise (FTTP) service. FTTP is the most up to date broadband solution currently available and will be capable of delivering speeds of up to 330 mbps. Because this type of broadband is so new, ordering an FTTP service is slightly different. ACT NOW - YOUR SERVICE WILL NOT BE UPGRADED AUTOMATICALLY. Please see our step by step guide below for details on how to upgrade. Step 1 Find the best deal. Because FTTP is still a relatively new technology not all internet service providers (ISPs) currently offer a package, so you may need to consider change providers. Take some time to explore your options, get quotes and choose the right deal for you. Take a look below at a table of ISPs that offer a FTTP service in Nottinghamshire, this is a good place to start gathering quotes, but bear in mind this list may not be exhaustive and as the market grows the list will grow too. Step 2 Survey. When placing an order, your chosen ISP will provide you with a date for an engineer to visit and carry out tests or even a survey should one be necessary. In some cases, additional works may be required to bring the fibre cable into your premises, you will need to discuss this with your service provider. -
Design Justice: Community-Led Practices to Build the Worlds We
Design Justice Information Policy Series Edited by Sandra Braman The Information Policy Series publishes research on and analysis of significant problems in the field of information policy, including decisions and practices that enable or constrain information, communication, and culture irrespective of the legal siloes in which they have traditionally been located, as well as state- law- society interactions. Defining information policy as all laws, regulations, and decision- making principles that affect any form of information creation, processing, flows, and use, the series includes attention to the formal decisions, decision- making processes, and entities of government; the formal and informal decisions, decision- making processes, and entities of private and public sector agents capable of constitutive effects on the nature of society; and the cultural habits and predispositions of governmentality that support and sustain government and governance. The parametric functions of information policy at the boundaries of social, informational, and technological systems are of global importance because they provide the context for all communications, interactions, and social processes. Virtual Economies: Design and Analysis, Vili Lehdonvirta and Edward Castronova Traversing Digital Babel: Information, e- Government, and Exchange, Alon Peled Chasing the Tape: Information Law and Policy in Capital Markets, Onnig H. Dombalagian Regulating the Cloud: Policy for Computing Infrastructure, edited by Christopher S. Yoo and Jean- François Blanchette Privacy on the Ground: Driving Corporate Behavior in the United States and Europe, Kenneth A. Bamberger and Deirdre K. Mulligan How Not to Network a Nation: The Uneasy History of the Soviet Internet, Benjamin Peters Hate Spin: The Manufacture of Religious Offense and Its Threat to Democracy, Cherian George Big Data Is Not a Monolith, edited by Cassidy R.