Residents’ and staff news from MOREINSTORE
18 How we care Metlifecare redefines aged care
05 Red Beach Next generation village gets green light
Metlifecare residents go hi-tech
August 2017 / ISSUE 02
RETIREMENT LIVING - VILLAS & APARTMENTS - - SUPPORTED LIVING - - CARE HOME -
ENQUIRE NOW 09 444 6790
WE’VE THROWN AWAY THE RULEBOOK FOR AGED CARE AND REPLACED IT WITH A MENU
GREENWICH GARDENS 5 Greenwich Way, Unsworth Heights, Auckland02 metlifecare.co.nz FROM THE CEO’S DESK
where they can enjoy meals, including from a selection of Simon Gault’s MORE IN STORE signature dishes, as they would in a MAGAZINE family home. The care home’s founding resident, 96 year old Jean, said it was the Contents: retirement ‘paradise’ she’d dreamed of – only it was on land and not a cruise ship! Page 3 With Jean, her daughter Heather chose From the CEO’s desk the care home because its philosophy Page 4 matched her own – as a nurse, she had News RETIREMENT LIVING seen too many care homes she wouldn’t - VILLAS & APARTMENTS - Metlifecare CEO Glen Sowry consider for her mum. “How you care Page 8 - SUPPORTED LIVING - for our older people aligns with my Big Hearted in looks ahead to the next the community - CARE HOME - financial year own philosophy – I know I’m handing over mum’s care to an amazing team Page 14 As we wrap up one financial year of people, who will care for her like she Big Hearted Award and head into the next, I’m very excited was family. Greenwich Gardens’ care winners ENQUIRE NOW about what lies in store for Metlifecare. home is the best reward for me. Once As we close what’s been a very full-on mum decided she wanted to have more Page 16 The glory days of 09 444 6790 care, I was so happy to have found the year for the Company, the months ahead Peter Snell promise more activity that will hone amazing staff here, who will continue, our focus on our three strategic goals beyond the amazing welcome of her first Page 18 of Customer Experience, Commercial day, to be there for mum.” How we care at Intensity and Accelerated Growth. Metlifecare As we continue to open and develop Over the last few months, we’ve new care homes and villages, our teams Page 22 Metlifecare residents concentrated our efforts on developing remain focused on optimising the go hi-tech a care model that not only delivers resident journey at every touchpoint. outstanding care by professional and At Metlifecare, we understand that Page 24 compassionate staff, but ensures it meets each customer - be they a resident, Happenings and exceeds the needs of our current and prospective resident, family or friend future residents. Our philosophy of care - is unique and so are their needs, so Page 34 Compliments translates into how we design, build and we work hard to tailor solutions and operate care homes - in essence, we’ve outcomes to best meet their needs. thrown out the rulebook and replaced it with what we believe is aged care of the future. Our care teams support and Publisher PlusOne Creative Design Radiation enable residents’ independence by Editor Dominique Crikemans getting to know them and what matters Cover Ubol de Ronde, to them, and enabling their choices resident atThe Orchards about their own care. We know this model is transformative for residents’ For all editorial enquiries, please contact the editor at [email protected] wellbeing because it encourages greater interaction and provides a more home- Metlifecare’s More in Store magazine like environment where they can spend has a distribution of 7000 and is quality time with family and friends. available online at metlifecare.co.nz Jean’s arrival at Greenwich Gardens care “This is the paradise I’d dreamed of home was a family affair. retiring to – only it’s on land.” I’m convinced that if we continue to Case in point is our newest care focus on our core strategic goals, with home with 48 care rooms at Greenwich each customer firmly in our sights, we PO Box 37463, Parnell Gardens in Auckland’s Unsworth Heights. can help to make Jean’s and many more Auckland 1151 The care home, which welcomed its first like her, the ‘paradise’ she dreamed of. metlifecare.co.nz WE’VE THROWN AWAY THE RULEBOOK FOR resident on 24 July, has been designed 0800 909 303 based on a household model. Residents live in smaller groups of 12-16, with their AGED CARE AND REPLACED IT WITH A MENU own lounge, kitchen and dining room /metlifecare
GREENWICH GARDENS 5 Greenwich Way, Unsworth Heights, Auckland 03 metlifecare.co.nz metlifecare.co.nz MORE IN STORE AUGUST 2017
Metlifecare purchases Metlifecare new Botany site In April Metlifecare announced the appoints acquisition of a new site located in the Auckland suburb of Botany. The company intends to invest $140 million developing new Directors the 2.38 hectare site at 197 Botany Road, which is adjacent to the Pakuranga Golf Club. The company intends to build a two- level development with around 160 units, offering independent living units, serviced apartments and care.
Chief Executive Glen Sowry said that the site provides an excellent opportunity for Metlifecare to develop a high-quality village in a prime area, which is underserved in retirement living options.
“This site fits with our vision to create unique villages which integrate with their local surroundings to become retirement destinations. The fabulous outlook over the neighbouring golf course offers us the Mark Binns Rod Snodgrass opportunity to build a ‘country club’ style village in an area exceptionally well serviced Metlifecare has appointed two new Directors, Mark Binns and with nearby local amenities including Rod Snodgrass, as Independent Directors to the Board, effective 1 shopping, sporting, recreational and medical August 2017. The new appointments follow the resignation of the two facilities.” Infratil directors, Kevin Baker and William Smales in April. Mr Sowry said the new site met Mark Binns, current CEO of Meridian Energy, brings with him Metlifecare’s strict investment criteria. “We a wealth of experience in construction, property development and have a disciplined approach to ensuring any asset management. Mark brings valuable skills including extensive new site is both value-accretive and aligned experience of operating in highly competitive environments. to our investment strategy, the criteria for which include demographics, median market Rod Snodgrass, formerly CEO of Spark Ventures, started his pricing, home ownership levels and growth early career training as a chartered accountant with Ernst & Young rates. The site is in an area with ongoing before moving into corporate roles with Fletcher Challenge Energy growth and an excellent demographic profile. and then telecommunications. Rod’s 19 year career with Spark New We are therefore confident it ticks those Zealand/Telecom was varied and gave him exposure to operational boxes.” and general management, product and strategic development. “We have also considered the existence Metlifecare Chair Kim Ellis noted that the Board is looking forward of a number of other retirement living options to the strong strategic focus and challenge that the new Directors in the wider area, including two of our own will bring to the organisation. “Mark and Rod bring considerable villages, and our projections show that there listed company experience and specific skill sets to the Board that is sufficient future demand to accommodate will complement the existing experienced directors, whilst also these offerings. Additionally, we are confident challenging our thinking and providing new insights”. that the uniqueness of each of our villages, combined with the outstanding Metlifecare residential living experience, will ensure that they remain highly competitive.”
04 NEWS
Artist impression only Resource consent achieved for Metlifecare Red Beach Village
Metlifecare Limited announced on 3 August it has been thresholds. “While the revised scheme is less intensive, granted a resource consent for the development of a new we are confident this retirement village concept will be retirement village on its five hectare site at Red Beach, well received by the community and adds significant on Auckland’s Hibiscus Coast. Chief Executive Glen value to the company. Our modelling indicates that each Sowry said the new village would be different to anything completed unit will add approximately 25% of its value to Metlifecare has done before. our net assets,” he said.
“After our original resource consent application was The village is expected to be built over approximately declined in November 2016, we took the opportunity to four years, with site works set to commence in October start again with some bold ideas about how we will meet 2017 and the first units planned for completion by mid- the needs and expectations of our next generation of 2019. Mr Sowry said the new scheme provided the residents while also becoming an integral part of the local company with a staging flexibility which did not exist in the community.” previous scheme, allowing construction to be accelerated according to demand. “We believe the new design, which we have developed in collaboration with local residents and Council, represents Artist impression only a whole new approach to retirement living and aged- care support. We have created an urban neighbourhood precinct which combines all the benefits of a fit-for- purpose retirement village within a wider community environment that promotes and enables inter-generational and social integration, both of which we believe will become increasingly important to residents in the future.”
Mr Sowry said the new village will comprise around 320 units and beds, providing the full continuum of independent living and care apartment options including villas, manor houses, apartments and hospital-level care. “The flat site has given us some real flexibility in our building configuration, with all parts of the village easily accessible for older residents while merging seamlessly “We believe demand for this village will be strong. The with the surrounding neighbourhood,” he said. Hibiscus Coast has one of New Zealand’s fastest-growing populations with people moving from far and wide to enjoy The total investment over the life of the project is its relaxed lifestyle. We are very pleased to be moving expected to be in excess of $200 million, and Mr Sowry forward on this project and creating a new village for our confirmed the revised village design would comfortably next generation of customers.” meet Metlifecare’s investment criteria and margin
05 metlifecare.co.nz MORE IN STORE AUGUST 2017
Metlifecare villages – unique, yet still part of the family of villages
Every Metlifecare village creates its own identity that decades ago and brought them back to life, and some closely reflects the unique characteristics of its wider area. villages nailed their design first time. While developing and growing their unique personalities, each village is still part of the Metlifecare family of villages, Just as the process of arriving at a logo was different for demonstrating our values and principles, and delivering each village – the logos are all very different. And that’s what quality care and excellent service that Metlifecare villages Metlifecare is all about – we’re proud of our unique villages are known for. that reflect the environment and vibrant community they are in. The involvement of residents and staff in the process To celebrate the uniqueness of our villages, each has undoubtedly contributed to its successful implementation. designed a logo, illustrating the characteristics, natural landmarks and community features that make it unique. While each logo is unique, the typography for each village is consistent in some way, using the same colour The result is a village ‘alphabet’. Each village approached palette and lock up device. You’ll see village logos on their the design of their logo in their own way – some residents stationery, village signs and brochures. designed prototypes, some unearthed original logos from
THE EDGEWATER FOREST LAKE AVENUES CRESTWOOD VILLAGE GARDENS
GREENWOOD HILLSBOROUGH THE PARK HEIGHTS HIGHLANDS ORCHARDS
METLIFECARE OAKRIDGE PALMERSTON VILLAS NORTH POWLEY
Our suite of village logos. Please note, Pakuranga’s logo will change to E for Edgewater.
06 NEWS
Guide to the Metlifecare village ‘alphabet’ – the inspiration behind each design:
embracing it’s orginal logo, it reflects the 5-star, luxury oasis in Remuera that is 7 Saint Vincent 7 Saint Vincent.
The Avenues inspired by the architecture of the village, incorporating a resident’s design.
inspired by Bayswater residents’ love of entertainment and the beachside resort-style of Bayswater the village, this logo incorporates a design created by a staff member.
reflects its location on the Kapiti Coast, inspired by the surf and beach grass of surrounding Coastal Villas coastal beaches, with a wave forming the letter C.
Crestwood inspired by the foliage and butterflies around the village.
inspired by the elegance of palm leaves and the flow of ponga ferns that are evident in the Dannemora Gardens village and its environs.
Forest Lake Gardens incorporates the villages fountain.
the village that first embarked on designing a logo, Greenwich Gardens’ logo is all about its Greenwich Gardens gardens and its proximity to a reserve.
Greenwood Park inspired by the village’s grounds, this design was initiated by residents and staff.
Hibiscus Coast Village incorporating the village’s existing logo.
Hillsborough Heights inspired by flowers, especially its roses, and park-like grounds, accompanied by a proud H.
Highlands reflects the flourishing gardens and abundant birdlife.
Kapiti Village inspired by the coastal dunes and Kapiti Island, an iconic landmark of the Kapiti Coast.
Longford Park Village this is a refresh of the village’s original logo, reflecting the area’s equine history.
The Orchards inspired by the magnificent oak trees that sit proudly at the front of the village.
Oakridge Villas inspired by citrus trees the region around Kerikeri is known for.
the residents and staff at Pakuranga Village have opted for a name change once designs Pakuranga Village have been presented for the new care home development on site. Their new name, Edgewater Village, will depict the village environs.
Palmerston North this logo represents the roses the city is known for, and the village’s gardens.
Papamoa Beach Village depicts the coastal grasses and crashing waves of its beach suburb.
inspired by the beautiful wisteria tree that greets visitors at the village’s entrance, and by Powley butterflies that frequent the village.
this logo is an original, and represents the wildlife of its surroundings including graceful The Poynton swans at Lake Pupuke, on its doorstep.
Pinesong a G clef representing its choir and the sound of birds singing.
this logo uncovered as an original, and given a refresh, was inspired by a koru design Somervale symbolising growth, strength and peace.
Waitakere Gardens inspired by the roses throughout the village, within an elegant W.
07 metlifecare.co.nz MORE IN STORE AUGUST 2017
BIG HEARTED IN THE COMMUNITY Our villages are an integral part of their communities and we consider it important to support local initiatives. Every Metlifecare village creates its own identity that closely reflects the unique characteristics of its wider area, so it’s natural for residents to be involved with and support their local groups, clubs and associations.
Pretty in Pink Residents and staff around the country enjoyed a Pink Ribbon Breakfast in support of the Breast Cancer Foundation’s fundraising drive to raise money to support patients and their families, and to fund life-saving research.
GREENWOOD PARK Fran Herbert, Pauline Thomas GREENWOOD PARK and Elizabeth Greenhough. Jannine Lock and Sarah Al Amar resplendent in pink.
BAYSWATER Bayswater residents and staff raised over $800.
BAYSWATER The Pink Ladies. BAYSWATER Left: Resident Maureen Ricketts proudly showing off her pinkwear. Above: Resident Lex Breed in the pink.
08 SUPPORT OFFICE raised over $1,300 for the Foundation.
Alexandra Cunningham
Minnie So
Angela Easterbrook
HIGHLANDS Do you have a story, raised hundreds for the cause. event, milestone or celebration to share?
If you’ve got a story or event to share that you’d like to see featured in this Metlifecare magazine, please email your stories and photos to: [email protected] BAYSWATER or send them to The Editor, More in Store Magazine, Left: Resident Maureen Ricketts proudly PO Box 37463 Parnell, showing off her pinkwear. Auckland 1151. Above: Resident Lex Breed in the pink.
09 metlifecare.co.nz MORE IN STORE AUGUST 2017
BIG HEARTED IN THE COMMUNITY High Tea for Hospice Villages in Auckland served delicious high teas in aid of Hospice in May. The annual fundraising event is an opportunity to raise funds and awareness for Hospice, while spending an afternoon enjoying the company of family and friends.
GREENWICH GARDENS Residents were treated to a delicious High Tea for Hospice to raise funds for North Shore Hospice, raising over $1,500. Residents, their families and friends came together to enjoy a fantastic afternoon.
Resident Judith Stewart with her daughter Jo and friends Sarah and Kerrin. Staff Michele Bartlett, Susan Emirali and Robyn Cunliff.
Michele Bartlett, resident Gaylene Cheeseman, Lois McEwan, Donna Herbert, Valerie Emily Bartlett, Ellie and Aleisha. Finlayson and Helen Coutts.
HIBISCUS COAST Residents and staff filled their wardrobes with new season’s outfits – in support of Hospice. Francesca’s boutique in Silverdale provided the clothes for the runway. Afterwards, residents enjoyed entertainment and a delicious high tea. Over 100 residents bought tickets for the show – some even buying the clothes they modelled – with over $1,000 raised for Hospice.
A model lineup. High Tea.
10 GREENWOOD PARK In June, Greenwood Park residents gathered together to enjoy a fundraising concert for Tauranga Girls College Choral group. The program featured piano solos, string arrangements and choir pieces. Many residents attended - and enjoyed a pre-show ice cream! Residents raised around $330 which will go towards fundraising to send the girls to New York City.
Founding GWP resident, Mollie Black enjoying an ice cream before the show.
WAITAKERE GARDENS Waitakere Gardens’ Fashion for Good fashion parade saw staff and residents raise funds for St John’s Heart of Gold fundraising appeal.
HIBISCUS COAST Residents and staff got in behind “Wig Wednesday” in June, a fundraiser for the Child Cancer Foundation. Staff and residents wore wigs for the day and held a fundraiser quiz – and raised $150 for the Foundation.
Waitakere Gardens’ Sales Executive Clara Puglia struts the catwalk.
11 metlifecare.co.nz MORE IN STORE AUGUST 2017
BIG HEARTED IN THE COMMUNITY
SOMERVALE Roy Gardiner is almost part of the furniture at Somervale’s care home. Roy’s been coming to the care home twice daily since 2014 when his wife Gloria moved in. Not only does he help Gloria with everyday tasks, but he also helps the other residents. He checks they are safe, helps with cooking, does the dishes, provides treats for residents’ birthdays and other celebrations and assists with fundraising. Roy’s efforts aren’t restricted to the residents either - last year, he brought in a chef so the staff who normally cook breakfast could relax and enjoy it too. And now, fittingly, Roy has been named the Minister of Health’s Health Care Provider Service Individual Volunteer of the Year after a nomination by the residents and staff of Somervale. The Awards are an opportunity to recognise the thousands of unsung heroes who support New Zealand’s health and disability services. Roy flew to Wellington to receive his award from the Minister of Health Hon Dr Jonathan Coleman on 22 June, during National Volunteer Week, at the Grand Hall in Parliament. Congratulations Roy! Everyone at Somervale care home thinks you’re Roy Gardiner with Minister of Health the bee’s knees and is so appreciative of everything you do. Hon Dr Jonathan Coleman. We couldn’t think of a more worthy recipient.
BAYSWATER Bayswater’s Knitters & Natters club has been busy keeping members of their local community warm this winter. They’ve just completed a classroom-full of beanies for new entrants at local school, Arataki Primary School, to ensure their ears stay warm on chilly mornings. The new entrants thanked the club with a giant card at their regular Wednesday morning visit to the class to hear them read. The club’s members (Elaine Paterson, Heather Pearce, Heather Cruickshank, Heather Paterson, Lorna Roberts, Fay Andrews, Nancy Roberts, Joan Small, Sylvia McGrath, Anne Hallett, Peggy McKenzie, Mary Wilson, Doreen McCarthy, Patricia Peat, Dorothy Harvey, Elaine Fraser-McKenzie, Doris Jones, Margaret Philp and Mary Stutter) have knitted various KAPITI VILLAGE items over the years for their Following a concert by a young local local community groups musician Ning, Kapiti village residents including Women’s Refuge, donated $1,300 to assist him with his the Sea Farers’ Mission and the tuition fees. The college student, who Salvation Army. the residents have chosen to support by donating funds towards his fees, delighted residents with his recital of four major pieces and a further encore.
12 At A Glance • The Christchurch Casino Golden Oldies Sports Celebration 2018 will be the largest participants sports event to be held in Christchurch and the first time all 10 Golden Oldies sports will come together for one big global festival.
• The event is expected to attract 10,000 sports people and their supporters and officials, participating in 10 sports – rugby, soccer, hockey, netball, basketball, softball, cricket, squash, golf and lawn bowls - throughout the month long sports celebration in April 2018.
• The programme for the event is: 1 – 8 April 2018 Golden Oldies World Basketball Festival Golden Oldies World Cricket Festival Golden Oldies World Netball Festival
8 – 15 April 2018 Golden Oldies World Golf Festival Golden Oldies World Softball Festival
15 – 22 April 2018 Golden Oldies World Football Festival Golden Oldies World Hockey Festival Golden Oldies World Squash Festival
22 – 29 April 2018 Golden Oldies World Lawn Bowls Festival Golden Oldies World Rugby Festival
• Festival ambassadors currently include Sir Graham Henry and Todd Blackadder (rugby), Alan Stroud (football), Selwyn Maister (hockey), Julie Seymour (netball), Brendon Pongia (basketball), Cheryl Kemp (softball), Rod Latham (cricket), Barry Gardiner (squash), Sir Bob Charles (golf) and Jo Edwards and Gary Lawson (lawn bowls).
• Support for the Christchurch Casino Golden Oldies Sports Celebration 2018 is provided by New Zealand Major Events (MBIE), the Christchurch City Council, the Rata Foundation, Tourism New Zealand and Christchurch and Canterbury Tourism.
• Christchurch Casino is the lead sponsor, and Cure Kids and the Leverage and Legacy Committee are the major organisational beneficiaries of the Celebration.
• Information and entry details for all sports are available on the website (see below)
Vintage Sport & Leisure Ltd 8a Anzac Street PO Box 331 469, Takapuna 0740 • Ph: +64-9-486 1644 Email: Ellie Bigsby - [email protected] For full information and to enter go to www.christchurchgoldenoldies.com 13 metlifecare.co.nz MORE IN STORE AUGUST 2017 Big Hearted Awards Our Big Hearted Award recipients for the latest quarter have been recognised for their demonstration of Metlifecare’s values of respect, teamwork, integrity and passion. These are the Metlifecare people who stand out every day, going above and beyond for our residents and for each other.
Anna Stephen demonstrated strong leadership during the change management process through the decommissioning of Pakuranga’s care home. Anna was respectful and showed empathy and worked with the whole team to manage the staff redundancies, redeploy- ments and role changes for staff. Anna worked tirelessly through this process often coming in late/early and over weekends to meet with affected staff, who appreciated her approach. She worked above and beyond what was expected of her role, demonstrating our values of integrity, passion, respect & teamwork. Anna Stephen HR Business Partner, Support Office
The family of a Highlands’ resident booked a celebratory dinner for Ken’s 90th birthday. On the special day, Ken was unwell and unable to attend his dinner in the dinning rom. Krupal Heblikar made it so easy for Ken’s family by going beyond the call of duty to serve dinner at home, served in special dishes to keep the food hot. Krupal also made a beautiful dessert and delivered it him- self. Ken’s family was very impressed with the beautiful meal. Thank you Krupal and your staff for demonstrating our value of passion by going above and beyond in your efforts to provide Ken with a special birthday meal and his family with special memories. Krupal Heblikar Kitchen Manager, Highlands
When Roger Keene visited residents to install a wall cabinet he noticed the stress that the movers were putting them under. Roger intervened to encourage everyone to take a lunch break, and when the movers were unable to take a break, he found another solution - he brought lunch for everyone. When the residents’ outdoor furniture hadn’t been moved, Roger organised a bug- gy the next day to transport it to the new villa. By helping out residents in distress, Roger showed initiative and compassion, going above and beyond what was expected of him. Demonstrating our values of respect and integrity meant that these new residents settled in quickly and were very Roger Keene happy with their arrival experience at Coastal Villas. Gardener/Maintenance Person, Coastal Villas
In her 24 years with Metlifecare, Jane Ralston, who retired at the end of June, has shown great leadership in a variety of roles. Always putting her residents and staff first, Jane demonstrated her heart of gold again over the last few months when she took on the many responsibilities associated with the closure of Pakuranga’s care home. Jane worked many long hours to ensure things flowed smoothly for residents and her staff, taking the the time to listen and discuss the changes with them all. Jane was a pillar of strength for staff and residents throughout this massive change, while still managing the HR processes and associated legislative requirements. Staff have sent a huge amount of positive feedback thanking Jane for the support she offered them. Jane, thank you for always Jane Ralston acting with integrity and for demonstrating true respect to our residents and our staff. Village Manager, Pakuranga village
14 Happy When a resident at Longford Park Village awoke in the middle of the night to find his 14th birthday wife not in bed, and upon checking their vil- la, discovered she was missing, the Longford Park Village team of Linda Winslade, Alastair Forest Lake Richards and Kevin Dymond immediately got into gear. After taking the emergency call, Kevin raised the alarm with Linda and Alastair, Gardens and got a search of the village grounds un- derway immediately. When the resident was Metlifecare’s Forest Lake Gardens village in Hamilton found a short time later, Linda checked her celebrated its 14th birthday in May and Elvis was in the house! thoroughly, and ensuring she was not hurt in Everyone had a great time with many keen to show their moves any way, got her safetly back to her home. on the dance floor with Elvis. Kevin’s quick thinking in an emergency and Linda’s and Alastair’s immediate responses and their coordinated approach meant that Raewyn Irwin the resident was found quickly, unharmed. with Elvis Our values of teamwork and integrity were clearly demonstrated that night.
Resident Committee Longford Park Village team, from left to right: Chairperson Doreen Kevin Dymond, Night Porter Porter-Russell and Linda Winslade, Enrolled Nurse longest-residing resident Alastair Richards, Village Manager Joy Cadman cut the cake
Loretta Macaskill, Know someone who’s Jean Bates and delivered an exceptional Jane Lane celebrate service or experience?
Metlifecare staff are nominated by their colleagues, managers and residents for a monthly Heart of Gold Award for going above and beyond to truly deliver an exceptional experience to our residents and colleagues. We recognise all Heart of Gold Award winners in villages and in support office.
Selwyn & Jenni Bailey If you’d like to nominate someone, get in the spirit please talk to reception.
15 metlifecare.co.nz MORE IN STORE AUGUST 2017
Peter Snell depicted winning the 800 metres at the 1960 Olympic Games, held in Rome. A watercolour painting by the author.
I hated competing in the annual high school sports day. The only runner I could beat in the sprints was The glory obese and needed a doctor’s certificate in order to compete. Accordingly, I was given a generous handicap in the one mile event and to the surprise days of of everyone, I won easily. So on that Invercargill summer day I decided to become a distance runner. Admittedly the portents were not that great: a runner Peter Snell with the surname of Walker!
My father got a shift to Auckland and the family Vern Walker (resident at Metlifecare settled into the suburb of Mount Albert. A stroke of Pinesong in Auckland’s Titirangi) brings luck since Peter Snell was living nearby. Other runners to life one of the greatest eras in the such as world record holders or Olympic medalists history of sport in New Zealand. also lived close by: Murray Halberg, Bill Baillie, Barry Magee and Jeff Julian. The hub of this athletic activity was coach, Arthur Lydiard, who quickly became the marrow in the bone of our athletic aspirations.
All of us, including Snell, would train over the 35km run around the Waitakere Ranges, in a loop
16 medal run at the 1960 Rome Olympics was viewed many times before I felt I had described it accurately.
The wordage I have used is both expansive and original, peppered with anecdotes as well as snippets of humour. The following is the descriptive style I have used throughout the book:
“On Snell’s surge past world record holder Roger Moens to win Olympic gold in Rome: “Suddenly, Snell drew level with the Belgian. So shocked was Moens that his face looked as if he had seen a ghost in his bedroom.”
On Snell’s sprint to win the 1500 metres at the 1964 Tokyo Olympics: “Like a lean Yellowstone grizzly bear that suddenly spots a fat camper, Snell simply took off. He completely scatter-gunned the opposition.”
Lydiard’s training schedules brought glory through the gold medal wins of his pupils, Snell and Halberg. To quote: “Lydiard’s Rome triumphs were more pleasant than the very best of Tuscan wine and more uplifting than the soaring melodrama of a Puccini aria.” Peter Snell before a race: calculating, calm and determined.
from Lydiard’s home. Initially, we would struggle over The book encompasses 305 pages and 124 photos. the course, taking nearly three hours. However, when The cost is $45.00, discounted to $40.00 plus postage athletically mature many of us would traverse the route in of $5.50. More data is available on Google using the title times approaching two hours. We would finally defy gravity of the book as the key search words. Snell provides the and would just seem to float along as our cardiovascular Foreword. The book is available through the author, via systems became unobstructed super-highways along email: [email protected]. Phone 09 817 6002 Peter Snell depicted winning the 800 metres at the 1960 Olympic Games, held in Rome. A watercolour painting by the author. which oxygen surged to replete the body. (Auckland).
During the era, Lydiard’s boys dominated middle and long distance running around the world. Amazingly, 23 world records were broken by Kiwi runners during the decade (1956- 1965). Snell broke seven of them.
In my retirement I decided to write about this resounding era, and over three years completed the task of writing PETER SNELL AND THE KIWIS WHO FLEW. As a nationally- ranked runner of the time I decided to bring an insightful and a personal aspect to the feats of my running mates. A new storyline and photos that had never filled the pages of other books on the subject. YouTube assisted greatly. Through this medium I could actually see all of the major The author (right), met up with Snell at the recent World Masters’ Games, held in Auckland. races on film. Snell’s 800 metres gold
17 metlifecare.co.nz MORE IN STORE AUGUST 2017
Greenwich Gardens’ Care Home
How we care at Metlifecare Metlifecare redefines aged care
We know that when people are looking for a care home, top of their must-have list is being treated as an individual and with dignity. Metlifecare has reshaped its philosophy of care, putting the uniqueness of residents at its heart. Designed to challenge conventional aged-care delivery, the philosophy builds on three years of market research and study into the sector, including a pilot scheme conducted in partnership with Massey University.
At Metlifecare, we’ve also redesigned how we build care homes and put this design to the test when we opened our newest care home at Greenwich Gardens in July. Somervale’s new care home in Mount Maunganui, which will open later in 2017, is also designed in what we’re calling the ‘household’ model. Both have been designed so residents feel like they’re living at home, in a warm and inviting environment, with plenty of green and open spaces, and integrated with the rest of the village.
Residents live in a smaller area of 12-16 rooms, with its own kitchen, dining room and lounge, reflecting a modern home environment. Meals are served in the smaller dining rooms, reflecting family dining, and residents and their families can also make use of the full kitchens. In these fully integrated environments, residents are also welcome to dine in the village café or restaurant.
These home-like care homes, with a friendly, modern layout, and where personalised care is delivered by Metlifecare’s professional and compassionate staff, create a much more intimate and personalised environment for residents and their families.
18 What makes Metlifecare’s care special?
Metlifecare prides itself on the quality, professionalism and passion of its care staff. More in Store profiles three staff who work in the care space to find out what makes them tick.
Sindhu Valayanghat Madhavathodi Sindhu Valayanghat Madhavathodi is a Registered Nurse, and has been working at Metlifecare Powley in west Auckland since February. She counts the village and her colleagues in the broader Metlifecare organisation as her Kiwi family. She credits her experience at Metlifecare over the last eight years with being able Crestwood Nurse Manager Jenny Howard and Powley Nurse Manager Angela to find her true passion – Lennan with Powley Registered Nurse Sindhu Valayanghat Madhavathodi. caring for people.
Moving to New Zealand in 2009 with her husband, highly qualified and armed with a Bachelor of Economics, Sindhu was unable to find a job in her adopted country. Determined to work, she found a job as a cleaner at Metlifecare Crestwood in New Lynn. While there, the Nurse Manager at the time, Angela Lennan, recognised Sindhu’s fondness for and ease with which she engaged with the residents, taking the time to say hello, and after her shifts, staying on to chat with them. Angela saw in Sindhu the qualities of a compassionate caregiver, so suggested she become one.
Fast forward to 2014 when, with the encouragement and support of Crestwood’s Nurse Manager Jenny Howard, Sindhu took the leap and started her nursing degree to become a Registered Nurse. During her three years studying, she continued to support herself through working shifts at Crestwood, honing her natural talent for working with our most vulnerable older people.
Sindhu graduated in December 2016 and is loving working as a Registered Nurse. Everyone who knows her knows that caring for residents is where she shines. Metlifecare’s Clinical Nursing Director Tanya Bish says “I love the way Sindhu lives and breathes our care principles regarding the care home being the resident’s home and that she is there to support them in the way they want to be supported”. Now Powley’s Nurse Manager, Angela Lennan says “Sindhu is passionate about resident-centred care and this comes across very well every day. Everyone at Powley is so proud”.
19 metlifecare.co.nz MORE IN STORE APRIL 2017
April Delamere April Delamere dreams big. Knowing no barriers, Somervale’s Graduate Registered Nurse saw her dreams come to fruition as she landed a role in her chosen field.
As a new graduate armed with a nursing degree, April Delamere stood out for Nurse Manager Sharon Owen. When being interviewed for the role at Metlifecare Somervale in Mount Maunganui, one comment from April landed her the job.
“No matter what gets thrown at you, you can only learn from it – resilience – never give up on dreams”.
During the interview with Sharon, April outlined her philosophy for life in one sentence: “No matter what gets thrown at you, you can only learn from it – resilience – never give up on dreams” and Sharon hired her on the spot.
April had already achieved over the odds – attaining a Level 4 Health Care Assistant Certificate while caring for her two year old son solo. Her studies piqued her interest in a gerontology specialism, so she
April Delamere (Te Whanau ā Apanui/Whakatohea) decided to train as a Registered Nurse when she’d finished her studies. on her graduation day. While studying, her mum became ill and April’s dream didn’t look like it would materialise. April nursed her mum, and with her support, planned to start her degree. Sadly, her mum passed away just before she started her nursing degree. Not one to give up on her dreams, April studied full time for three years and was an exemplary student – often the top of her class.
Now a Registered Nurse Graduate at Somervale, April works full time, and despite her youth, shows a real passion for aged care. She continues to develop and hone her skills by taking up training opportunities run by the local District Health Board, attending leadership workshops and by covering for the village nurse.
Somervale recognises April as a future leader not only in the village, but within the aged care sector. Sharon says “there is no challenge too big or too small for April. She has embraced our Metlifecare spirit and culture, and both her colleagues and residents think she is great. April is not afraid to share her ideas and research. We look forward to enhancing and building her clinical strengths and watching her natural leadership abilities grow”.
20 Diane McLaughlin Diane McLaughlin is a Diversional Therapist at Metlifecare’s Somervale care home. She says while having sense of humour is an asset needed in the role, one of the key strengths required of a Diversional Therapist is the ability to reflect.
Luckily for Diane, she has ‘laugh’ in her name. That stands her in good stead as she says many people think of Diversional Therapists (DTs) as the ‘facility clown’. While it certainly helps to have a sense of humour, Diane says it’s much more important to have an enquiring mind, be able to reflect, and to be open to constant learning. “While being a ‘clown’ is part of our role, it also has to be warm, engaging and accepting of everyone – it needs to be done as part of a well- structured and meaningful programme with a positive end in mind. Some residents love humour and banter, and others need a quiet, more respectful approach. It’s getting this mix right that is the challenge!”
“Some residents love humour and banter, and others need a quiet, more respectful approach. It’s getting this mix right that is the challenge!”
Diversional Therapists play a key role in care homes, ensuring residents stay engaged with each other, other village residents and the wider community through physical and mental activity, outings and trips, pet therapy and the development of intergenerational relationships. Somervale’s residents participate in an active programme with local pre-schoolers and also enjoy the company of pets as part of their day to day activities. It is well documented that engagement with children and animals is a key factor in alleviating feelings of boredom, loneliness and helplessness, and in some cases, can be truly transformational for some residents.
Diane is part of the Bay of Plenty Diversional Therapy Support Group, which supports DTs and helps to share knowledge and organise training with the aim of lifting the level of professionalism in the vocation. One of the reasons for the lack of understanding the role plays, particularly in aged care, is the lack of qualified DTs – in the Bay of Plenty, there are currently only 17 qualified DTs.
A key goal for the Bay of Plenty DT Support Group for this year is to help facilitate training, so that everyone who works in the field works within the same professional framework. Diane is working towards qualifying as a workplace assessor, so she can help others in the Bay of Plenty region qualify.
21 metlifecare.co.nz MORE IN STORE AUGUST 2017
Metlifecare Makers
yesteryear – they are full of many of the most engaged Metlifecare and dynamic personalities you can find. The Maker Movement globally brings together older makers who are home bakers, home carpenters, residents knitters and sewers and part-time mechanics, and younger makers who are more skilled at computers, phones, tablets and social media – all key tools of the go hi-tech Internet which shapes much of our lives today. About 1.5 million of them meet at Maker Faires around the The Maker Movement is the banner World, in 35 countries. term for the worldwide convergence of traditional do-it-yourself fans, artisans and In partnership with Unitec’s The Mind Lab - a electronic-savvy, new-age DIYers. And the unique education collaboration between Unitec and its own specialist education lab which is dedicated to movement has now made its way to some of enhancing digital literacy capability - residents have Metlifecare’s villages. been embracing new technologies including computer numerical control cutting (CNC) and 3D printing. Aware that skills learned and practiced by one generation were often missing a generation or two later, At The Orchards village in Glenfield, a group of ten Metlifecare has used the Maker Movement to inspire residents has just completed a hi-tech project using projects in two of its villages, partly to demonstrate 21st century technology to bake cookies. One resident, that retirement villages are more than rest homes, Ubol de Ronde leapt at the chance to take part in the and are full of people with inquiring minds and busy project. “I am keen to learn”, she says “I still like to lifestyles. Retirement villages are not the rest homes of challenge myself”. Grandmother Fran Woods was
22 Mindlab session
Fran Woods and The Hits host Sam Wallace, The Orchards’ cookie cutter, made with a 3D printer who joined in the projects a bit mystified at first by the technology involved, At Highlands village in Auckland’s Highland Park, but having completed the project, now has a much work is already underway on a Christmas tree - using better understanding. “It has been quite a fascinating 21st century technology of a different kind. A group learning experience for people of my generation” she of residents there is getting ready to design and says. manufacture a Christmas tree and decorations using CNC. This group also trained at The Mind Lab and at The residents’ team from The Orchards was trained Cutting Innovations, a CNC company. at The Mind Lab in the necessary techniques before using design packages and 3D printing to fashion One of the group, 81 year old Steve Edwards is cookie cutters, which were then used to shape cookie really looking forward to the project. A DIYer all his dough. “I thought the project was interesting, and life, Steve’s keen to learn as much as he can about showed that residents in a retirement village don’t sit the new-age computer numerical control techniques. around all day. Gone are the days when women sat “It’s quite frightening in some ways,” he says, “but at home knitting”, says Fran who in her spare time, without a shadow of a doubt I am keen to do this.” is a Justice of the Peace, secretary of the Takapuna Golf Croquet Club, and works out most days in the village’s pool.
23 metlifecare.co.nz MORE IN STORE AUGUST 2017
HAPPENINGS
Mothers were honoured in style throughout Metlifecare’s villages on 14 May. Residents, along with their families and friends, were treated to high teas, dinners and brunches to ensure mums everywhere were celebrated.
BAYSWATER Bayswater’s Food Services Manager Santi Correa and Cook Evelyn Russell with the delicious High Tea plates
June Hopkins, Rupert Holdworth and Eddie Baucke.
FOREST LAKE GARDENS The residents at Forest Lake Gardens made PALMERSTON NORTH the most of the fabulous weather and held an Palmerston North residents and their friends inter-house outdoor bowls tournament. enjoyed a delicious Mothers’ Day meal
Villages across the Metlifecare family of villages celebrated the Queen’s Birthday on 5 June in style.
HILLSBOROUGH HEIGHTS From L-R: Hillsborough Heights’ Royal wavers: the Queens and Activities Coordinator Lisa Knightly; the two Queens, otherwise known as sisters Patricia and Pamela Longrigg;
24 Antoinette Rodahl Avy Judelson
We salute our World Masters’ Games winners
Two Metlifecare residents are celebrating being at the top of their sporting fields after impressive results in swimming events at the World Masters’ Games, held in Auckland in April.
Bayswater’s Food Services Manager Santi Correa and Cook Antoinette Rodahl from The Poynton and Avy Judelson from Dannemora Gardens are multiple medal winners, both in Evelyn Russell with the delicious High Tea plates the pool.
Antoinette won Golds in the 50m breaststroke, 4 x 50m medley relay and 4 x 50m freestyle relay. She won Bronze in the 50m backstroke and also set a World Record in the 50m breaststroke.
Avy won Gold in the 400 freestyle and 2500m open water events; three Silvers and two Bronzes in seven events. Alongside this impressive medal haul, Avy also broke four New Zealand records in the 50m, 100m 200m and 400m freestyle.
Around 25,000 athletes aged between 25 and 101 years of age, from over 100 countries across 28 sports competed in the ninth World Masters Games in Auckland. It was the largest major event that New Zealand has hosted since the Rugby World Cup in 2011. Held every four years, the World Masters Games is the world’s largest multi-sport event.
The World Masters’ Games shows that it is never too late to be a competitive athlete.
From L-R: Hillsborough Heights’ Royal wavers: the Queens HIGHLANDS and Activities Coordinator Lisa Knightly; the two Queens, One hundred year old Sybil Fortune and John Blackman from Highlands led a parade in the village otherwise known as sisters Patricia and Pamela Longrigg; with Sparky the corgi. Chef Abigail Kagaoan wears an apron from Buckingham Palace.
25 metlifecare.co.nz MORE IN STORE AUGUST 2017
HAPPENINGS
ANZAC Day is always a special day at Metlifecare villages. Each village commemorates the day in its own way.
Dennis & Beryl Gilbert
HIGHLANDS Highlands’ residents and staff commemorated ANZAC Day with a wonderful dinner and a performance by residents’ group Joybells. Residents made white crosses and the poppies. Ian Gladstone played the trumpet and Dennis Gilbert recited the ode. Ken Abbott
Piper Bob Campbell
PINESONG A group of residents crafted the poppies and display for the ANZAC Day service at Pinesong. The “Lest we Forget” display was made in the blokes’ shed. Around 200 residents and family members come to the service, followed by a beautiful morning tea made by Food Services Manager Orit Hume and her team.
All of the hard work organising the service is done by a dedicated group of residents, led by Peter Singh. The music was organised by Deryck Hunt, and the piper is Bob Campbell, who opened and closed the service.
26 GREENWICH GARDENS Residents and staff created banners for the ANZAC Day commemorations at Greenwich Gardens, including a service that was attended by residents and their families.
Mike Dawson
WAITAKERE GARDENS Waitakere Gardens’ Opanuku Café team put on two wonderful dinners for just under 300 residents on ANZAC Day. Harpist Robyn the Harper performed before each dinner, much to residents’ delight, as her songs took them back to the time of the war, and in their own words, ‘memories and tears have poured in’.
After a superb meal, every resident left with an individually packaged home-made Anzac biscuit. There has been so much positive feedback on the quality of the meal service and the entertainment to commemorate such a special day. Big ups to café staff Dinesh, Alan, and Tomas for making it such a positive and enjoyable experience for our residents. Poppies were also made and ‘planted’ throughout the gardens especially for the day.
27 metlifecare.co.nz MORE IN STORE AUGUST 2017
HAPPENINGS
COASTAL VILLAS ANZAC Day was a day that will not be forgotten by Coastal Villas residents. For some residents, it was the first time in many years they had been able to attend or be part of a parade, making it all the more special.
The Hillsborough Heights’ choir Jim Battersby HILLSBOROUGH HEIGHTS VILLAGE HIBISCUS COAST Resident Jim Battersby organised this year’s commemorations VILLAGE at Hillsborough Heights Village, as he has done for a number of years. Everyone enjoyed a brunch afterwards and residents An “ANZAC” tree was put up at Hibiscus particularly enjoyed the opportunity to spend such a special time Coast village to which residents attached a with their loved ones. commemorative poppy.
KAPITI VILLAGE This year residents of Kapiti Village came together to share a special ANZAC commemoration and breakfast. Residents Committee chairman Kert Snater and Village Manager Sheryl Tubman welcomed residents after being piped in to the community centre. Guest speaker, resident Bob Norman talked about the New Zealand recovery programme and resident Bettine Grafton was our honorary flag holder as she had served in the Women’s Core. Residents thoroughly enjoyed getting together and being able to honour our returned servicemen and women together as a community.
28 Val Walters & her grandchildren
PAPAMOA BEACH VILLAGE Papamoa Beach Village’s commemorations included a collaboration with the New Zealand Vehicle Collectors Club and Classic Flyers New Zealand. Military vehicles drove through the village throughout the morning to give residents and visitors rides and a surprise ‘fly over’ was also arranged with Classic Flyers New Zealand.
FOREST LAKE GARDENS Forest Lake Gardens’ Knit and Natter group only started up a couple of months ago but is growing with each meeting. Meetings are held on Friday mornings with at least 12 people in attendance. It’s an opportunity for like-minded residents to get together over a cuppa. Some natter and knit, some just natter and some just knit. It’s a warm, friendly group that has been especially welcoming to those on their own who’d like to meet new people.
DR ALLEN WHITE’S SCONES Recently, 97 year old Greenwood Park resident Dr Allan White shared his story about his cooking skills as a youngster. Allen, who was in Dunedin at Medical School studying at the time, considered himself a bit of a cook. Upon discovering a bag of flour in the cupboard he thought he would whip up a batch of scones for his flatmates. Allan got to work and after baking the scones could not wait to try one! He bit into a scone which was as hard as rock! On closer inspection the bag of flour was in fact a bag of Plaster Of Paris! Thankfully he became a doctor and not a chef! Dr Allen White on his 97th birthday with his daughter Sally, granddaughter Nicki and great granddaughter Keira
29 metlifecare.co.nz MORE IN STORE AUGUST 2017
HAPPENINGS
7 ST VINCENT 7 St Vincent residents Maureen Marshall, Robin Hardley, Margaret Ann Tan, Judy Allen, Janet Hanna and Noeleen Palmer, enjoyed a trip to Auckland Art Gallery, where they dined at the café and viewed the “The Body Laid Bare” exhibition, masterpieces from Britain’s Tate gallery.
HIBISCUS COAST VILLAGE Hibiscus Coast Village serviced apartment residents enjoy regular outings. Recently, residents spent an afternoon at prop shop First Scene in Avondale (once owned by TVNZ). Residents enjoyed an informative talk with afternoon tea and a guided tour of the props and costume departments. Resident Les Rolfe sizes up a suit of armour
Colin Price & Maureen Ricketts Santiago Correa Geoff & Maureen Rolfe-Smith
BAYSWATER
Bayswater’s residents were transported to a culinary night in Spain in April. Food Services Manager Santiago Correa, originally from Argentina, cooked up four different paella dishes for over 100 residents. Residents enjoyed the cooking demonstration which started at 4.30pm, followed by tapas. Residents Geoff and Maureen Rolfe-Smith looked the part getting dressed up in their Spanish outfits. Colin Price and Maureen Ricketts also looked the part while they served the sangria and Spanish beer. ¡Salud! to that!
30 WAITAKERE GARDENS
Three Lions’ squad members visited Waitakere Gardens ahead of the first game of their New Zealand tour in June/July. The visit was part of the team’s community visits across Auckland – the whole team visited seven schools, three hospitals and two retirement villages.
Waitakere Gardens’ residents and staff were thrilled to meet Courtney Lawes, Conor Murray and Jared Payne.
Aileen Gatchalian with Courtney Esther Stuart & Kevin O’Shaughnessy with Jared and Courtney
Jill Banks with Courtney Moya Monks with Jared and Courtney Sandy Connell with Courtney
31 metlifecare.co.nz MORE IN STORE AUGUST 2017
HAPPENINGS
THE POYNTON
In May a group of residents from The Poynton spent a very relaxing day visiting the Tree Church (a hidden gem) in Ohaupo, in the Waikato. The ‘church’ is a living, breathing structure designed and built by Barry Cox to be a place of interest and contemplation. Set in three acres of distinctive gardens it was inspired by Barry’s love of Churches and although initially created as a private garden, Barry was persuaded to open the gardens to the public in 2015. Following the visit, the residents travelled on to Ye Old Creamery Café for lunch, a truly exquisite place. The weather was perfect, the scenery great and the companionship wonderful. These outings are the perfect opportunity to get together with other residents – the atmosphere was one of happiness and joy. Thanks to resident Jan Ellin for the story and photo.
FOREST LAKE GARDENS
A group of residents from Forest Lake Gardens in Hamilton recently visited The Redwoods Treewalk in Rotorua - a walk- way constructed to traverse 22 majestic 115-year old Redwood trees and existing plants, so they remain untouched in their natural state. The Redwood Forest consists of both Californian Coastal Redwoods and Douglas Fir.
As a special treat post-lunch, they treated their feet to a soothing soak at the Kuirau Park Foot pools. Everyone agreed it was a fantastic day out. Photo and story courtesy of resident Enid Parker
32 WAITAKERE GARDENS TV’s The Project’s Josh Thomson discovered a new sport at the Waitakere Gardens’ Fukiya Club meet last week. The club – which involves participants blowing a series of darts to a target using special breathing techniques - is the first foreign club to officially affiliate to Sports Fukiya Association in Japan. By maintaining the affiliation, WTG’s players can compete in any international competition.
Fukiya players use a 1.2m long tube (or blowgun), with 20cm long darts. Unlike modern Western blowguns, the fukiya has no mouthpiece: instead, a shooter must maintain a seal with the lips as he forcefully exhales.
The club’s only been going a few months after resident Robyn Stephen and her husband Roy Stephen, who came across the sport via a family friend, Adrian Roberts started it up. The beauty of Fukiya is that people of all ages and abilities can play and compete – at the weekly WTG meets, a grandfather and grandson regularly take part together. Adrian is now coach of the Waitakere Gardens Fukiya club, as well as New Zealand’s Fukiya organisation.
The sport not only brings people together, it brings huge health benefits due to the breathing techniques to develop consistency and the zen-like rituals associated with the sport.
Josh’s efforts featured in Three’s The Project on Friday 7 July, where he competed with club members and chatted to residents.
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33 metlifecare.co.nz MORE IN STORE AUGUST 2017
COMPLIMENTS & CELEBRATIONS
From a Coastal Villas resident.
“I am writing to say thank you for the recent award we received in return for introducing a new resident to Coastal Villas.
My wife and I have enjoyed the three and a half years [since] we moved into Coastal Villas, and feel we made an excellent choice here in Kapiti district.
I must take this opportunity to say the quality of the villas and the friendliness of bo th management and residents is second to none. Thank you for the fine public relations Me tlifecare generates.
From a resident at The Poynton
Just to let you know how much I enjoyed the meal last night. Please congratulate the kitchen for me on a job so well done. Now that the meals are of a higher standard, I hope that some of my family and friends will take the opportunity of joining me. The evening was a great success, lovely atmosphere.
34 A letter of thanks from the family of a resident at Highlands.
Just to sa y how much we appreciated, on behalf of Granny, your flowers and kind words on the occasion of her 100th Birthda y.
She has been a resident for approximately 15 years and it was a huge transition from her beautiful home at Piha, but it needed to happen. She’s been very happy at Metlifecare and the wonderful staff appear to cherish her – rather than just look after her. We had a party at the Bucklands Beach Yacht Club which was a great success – Rani, Lily, and Pam brought Granny from the village and were very much part of the luncheon. Then they took her home after the function, which lasted about four and a half hours. On her actual birthda y, Metlifecare put on a party for the residents, which also went very well, featuring Granny up on the dance floor swa ying to the music of Dancing Queen! We did appreciate the lovely, decorated cake which Metlifecare had made for this party, plus the effort the staff on duty that da y put into this event.
I’m guessing all the emails that you must get are ma ybe not as happy as this one but you can be assured that, at Highlands at present, you have a very good team.
From the family of a resident at Coastal Villas
I would like to pass on my feedback for the great Anzac Day parade and service that was held at Coastal Villas Paraparaumu. I attended with my Dad who is a resident in the care facility. As we are unable to take him to the public parades in Paraparaumu, it was brilliant that we were able to partake in an event that he has done for many years. He thoroughly enjoyed himself as did the others from the care centre. It was wonderful that the care centre residents were invited to partake in this Village activity as this makes them feel that they belong to the community. We hope that there will many more joint activities to come.
35 metlifecare.co.nz RAD2071 Simon Gault Simon - RECIPES - inspired by 1 onion 1 largecarrot 4 lambshanks LAMB SHANKS white peppertotaste Sous ChefHerbSalt and Small pinchnutmeg 25ml hotcream 25ml hotmilk 20g butter 700g Agriapotatoes CREAMY MASHED POTATO Salt &pepper Olive oil for cooking 2 teaspoonscornflour Italian Seasoning 2 tablespoonsSimonGault to 2litres) (1 concentratepouch,madeup 2 litresSimonGaultLambStock 150ml Madeira 2 garliccloves, roughlychopped INGREDIENTS
LAMB SHANKS
- PERFECTFOR WINTER. SERVES 4- Add thenutmeg andseasontotaste. issmoothandcreamy.need allofit),andstiruntilthe mixture to theheat the mashedpotato tothehotmilkandcream.Return Add thebutter a sieve, ormouliifyou have one.Alternatively, mash thoroughly. downthen turn theheatandsimmertilljustpasttender.Drainpassthrough Put thepotatoesinasaucepanandcover withcold saltedwater. Bringtotheboil, Creamy MashedPotato Season withsaltandpeppertotaste. intothesauceuntildesired consistency.whisk themixture cold simmer. Mixtogetherthecornflourwithjustalittle water, and the redwine Remove thelambshanksandkeep warm. Skimthefat offthetopof 3 hours,oruntilvery tenderandfalling away from thebone. – topup Pour over thewinemixture thelambshanks,soitjustcovers theshanks Italian Seasoning,andstirgently, bringingtoalow boil. coloured. Add theMadeirawine,lambstockandSimonGault Put thecarrots, onionsandgarlicintothefrypan, andcookslowly untilwell Remove from thepanandputintoalargecasserole dishtokeep warm. Heat oil inalarge frying pan,andbrown thelambshanksonallsides. Preheat oven to180°c. Lamb Shanks METHOD with water ifneeded. Cover thecasserole dishandcookfor and gradually add the milk, cream and butter (youand graduallyaddthemilk,cream andbutter may not juices. After skimming, strain the sauce and return to a toa juices. Afterskimming,strainthesauceandreturn