Toronto Necropolis Toronto 2011 Annual Review Annual 2011 185 Years of Perpetual Care Perpetual of 185 Years The Mount Pleasant Group of Cemeteries Cemeteries of Group Pleasant The Mount

2011 The Annual Review of the Mount Pleasant Group of Cemeteries Who We Are 2 A Letter from the President 4 A Snapshot of Our Operations 6 Five Trends We Watch Closely 8 Innovation 10 Restoration and Expansion 24

Community Engagement [email protected] 26 Board of Directors and Senior Management 40 Our Locations 42

Toronto Necropolis

185 Years of Perpetual Care 2 Who We Are

We are the “cemetery” part of the Mount Pleasant Group which includes three separate companies:

• Th e Mount Pleasant Group of Cemeteries, owns and manages 10 cemeteries across the Greater Toronto Area (GTA), including Brampton and Oshawa. We also have four crematoriums, 14 mausoleums and fi ve visitation centres.

• Canadian Memorial Services provides funeral products and services at Th e Simple Alternative and at our visitation centres across the GTA.

• Mount Pleasant Memorial Services provides strategic and administrative services to our other two companies.

Although our operations have changed dramatically since the days when Toronto was a small Victorian capital, our guiding principles have remained unchanged: to provide for the cemetery needs of the citizens of the City of Toronto and surrounding areas; to use care and compassion to help families at a time of great need and turmoil; and to maintain our grounds as an oasis of tranquility and quiet refl ection in a fast- growing metropolis.

We were Toronto’s fi rst non-sectarian cemetery organization, assisting families regardless of their religious choices. As a not-for- profi t corporation, we invest all the revenues in excess of expenses into expanding our inventory to meet the needs of the growing GTA population. Thornton Cemetery

2 Mount Pleasant Group of Cemeteries 185 Years of Perpetual Care 3 A Letter from the President A remarkable year of change Mount Pleasant Cemetery

In 1826, when we were founded, are already turning their sights to pre- through their local legions at many of our Last year as well, we developed another only 1,700 people called Toronto home. planning their fi nal arrangements. We’re properties, and in 2011 we deepened this industry fi rst by creating the GTA’s fi rst Th ey all lived in an area between Lake seeing them push the limits of personalized commitment by opening our Pine Hills, “Natural Burial” site in Meadowvale Ontario to the south, Queen Street to memorialization, and they will insist on Elgin Mills and Meadowvale cemeteries to Cemetery in Brampton. Th e one-half-acre the north, Parliament Street to the east higher levels of social and environmental the Historica-Dominion Institute so that site which opened in the Summer of 2012 and Peter Street to the west. Th ere was awareness from everyone involved in the they could document surviving veterans’ permits human remains to be returned to no running water and there were no bereavement services sector. Th is explains stories of World War II and the Korean War. the earth as naturally as possible. hospitals or streetlights. the growing move to cremation and natural burial. In the GTA particularly, with its large Driving these initiatives and so many more In the year ahead, we look forward to Today, the Greater Toronto Area has multi-cultural population, attitudes towards is our standing as one of North America’s working under a new provincial government grown to be North America’s fourth largest death and its ceremonies are also becoming most innovative cemetery organizations. statute, which comes into eff ect in July 2012. metropolis, with 5.5 million people. more diverse, and will become even more As far back as the 1880s, Mount Pleasant We welcome this new law which provides so as immigration will soon account for was the fi rst cemetery to introduce the a single legislative framework for funeral, Linking these 185 years is the perpetual care virtually all of Toronto’s and Canada’s growth concept of perpetual care, which didn’t burial and cremation services. Th is new we have provided the very fi rst families at in population. become a legislated requirement in Ontario law grew out of a 12-year initiative among Mount Pleasant Cemetery and the Toronto until the 1950s and is now standard practice cemetery, funeral and monument providers Necropolis and the over 600,000 people who For this reason, in early 2011, we conducted in virtually every cemetery throughout and the Ontario Ministry of Consumer are buried at our cemeteries today. an analysis of Statistics Canada’s projected Canada and the U.S. We were also the fi rst Services to create a single, unifi ed framework ethnic composition of the GTA up to cemetery to establish a veterans’ section that increases competition in the industry Life has changed enormously since 1826, but the Year 2031. We wanted to ensure we in 1917 at Prospect Cemetery. Again, this and strengthens consumer protection. certainly it is our past that will shape a future understood the kinds of services tomorrow’s concept has been adopted by many other we can’t yet see. Indeed, never has our work Torontonians will want, and to make them cemeteries across the country and the Let me conclude by inviting you to learn been driven by such huge demographic shift s, feel welcome at a time of great need and loss. continent. more about Mount Pleasant via this review changes in consumer habits, and technology. and our website, and we look forward to Our relationships with the communities In 2011, the balance in our Perpetual Care welcoming you back next year. In our business, demographics are and neighbourhoods near our cemeteries Fund equaled $300,000 per developed acre, everything. Th e fact that this past year saw continue to grow. For the third year running, which is the highest of any cemetery the fi rst “Boomers” turn 65 was highly we have supported young musical talent company in North America. It's little wonder signifi cant. Over the next 20 years, 23% of through “Music at Mount Pleasant,” a our cemeteries are singled out for their Canadians (up from 14% today) will reach series of free concerts showcasing students beauty and sustainability. this landmark age. Th roughout their 30’s, from the Royal Conservatory held in the 40’s, and 50’s, Boomers have redefi ned every Summer at Mount Pleasant Cemetery. We Glenn McClary segment of Canada’s population, and they also continue to support Canada’s veterans President Our Locations

A snapshot of NEWMARKET

AURORA WHITBY PICKERING OSHAWA RICHMOND HILL TH MARKHAM EM AJAX our operations DM VAUGHAN

BW YK

TORONTO PH MP PR BRAMPTON TN MV

MISSISSAUGA LAKE ONTARIO

OAKVILLE

BURLINGTON

Toronto Necropolis Mount Pleasant Prospect Pine Hills York Beechwood Elgin Mills Meadowvale Thornton Duffin Meadows TN MP PR PH YK BW EM MV TH DM

Year Opened 1850 1876 1890 1928 1948 1965 1979 1981 1984 1993

Acreage 14 205 105 163 172 99 172 127 82 83 1,222

2011 — 1,171 — — — ——502 747 568 2,988 Cremations

2011 66 1,314 859 1,591 1,029 966 887 584 276 267 7,839 Interments

Interments Since 62,000 201,000 166,500 105,000 54,500 20,000 11,000 13,100 7,250 2,850 643,500 Year Opened

6 Mount Pleasant Group of Cemeteries 185 Years of Perpetual Care 7 Five trends we watch closely Sale of Interment Rights

6000 Th e cemetery industry, like every business sector, is aff ected by key 5000 trends that shape its performance. 4000 Ground - Casket • We watch closely for changes in diff erent kinds of disposition. 3000

2000

• We monitor the mix of interment rights and memorial sales. Cremation 1000

Crypt • We ensure that our Perpetuity Fund balance is high and rising. 2006 2007 2008 2009 2010 2011 2012

Th ese charts highlight these patterns. The sale of interment rights through traditional Casket Ground Burial rose signifi cantly in 2011 and then dropped correspondingly in 2012. This was almost entirely because clients advanced their purchases in order to beat the introduction of HST.

Cremations Performed Type of Interments Memorial Sales Perpetuity Fund Balance Per Developed Acre

3000 6000 3000 $400k Traditional 2500 5000 2500 $350k $300k 2000 4000 2000 $250k

1500 3000 1500 $200k Cremation 1000 2000 1000 $150k $100k 500 1000 500 $50k

2006 2007 2008 2009 2010 2011 2012 2006 2007 2008 2009 2010 2011 2012 2006 2007 2008 2009 2010 2011 2012 2006 2007 2008 2009 2010 2011 2012

The number of cremations is increasing; it is time for us Traditional interments with the burial or entombment We offer many kinds of monuments and markers to Back in the 1880s, we were the fi rst cemetery in North to upgrade our crematoriums, which we will do over the of full-size caskets continues to account for the memorialize the lives of loved ones. However, this America to create a Perpetuity Fund. Today, we have the next four years. majority of our dispositions. This number, however, is number is declining due to competition from independent largest investment per developed acre on the continent. falling as the trend to cremation rises. monument dealers. And although the past six years have been tumultuous in the markets, our Perpetuity Fund has grown at an annual rate of 5.5% since 2006.

8 Mount Pleasant Group of Cemeteries 185 Years of Perpetual Care 9 Innovation: York Cemetery

It’s how we remain one of North America’s leading cemetery companies.

Pine Hills Cemetery Electronic Ian Young Property Manager mapping and Toronto Necropolis and Mount Pleasant Cemetery documentation Ian is responsible for the grounds staff and all services relating to maintenance of our two oldest cemeteries, as well as burial, entombment and scattering services for our customers. He’s spent his entire working life with us “because the job is really about care and compassion and helping We are now in year four of a six-year initiative to transfer people deal with one of the most diffi cult times of their lives.” all our paper documents onto a secure electronic database. Th is During his 42 years with us, he’s will eliminate the need to maintain and store printed copies of witnessed all kinds of changes. everything from contracts and customer correspondence, to “Years ago,” he notes, “by-laws were much stricter than they are survey maps and interment rights – some of which date back now about the kind of mementos to the 19th century. families can place on a grave. On the other hand, we’re reaching out a lot more to the neighbourhoods Th is is no small task; it involves processing literally millions of where our cemeteries are located.” hand-written documents and hundreds of thousands of maps. By 2014, our staff will be able to access all of these records from their desks and mobile devices, enabling them to off er our cus- tomers more effi cient and eff ective service.

12 Mount Pleasant Group of Cemeteries Natural burial

Alex Kuresh Development Engineer Natural Burial is part of a social movement that has Alex is a civil engineer who plans the cemetery expansion at all our gathered great momentum since the fi rst natural burial site properties. He’s also the senior was created in England two decades ago. Natural burial takes project manager on major construction projects. But Alex is place without embalming the body and used biodegradable also an expert in cultural customs, caskets. It aims to maintain the natural landscape setting by and understands the preferences of various groups. For example, not allowing memorials to be placed within the burial area some will favour shady trees near and is geared towards individuals with a deep-rooted their burial plots and others will prefer the grounds to be left open environmental philosophy. to the sky. Th e fi rst Natural Burial site in the GTA (and only the third in After immigrating to Canada from Iran in 1984, Alex earned his Canada) was created in the Summer of 2011 at Meadowvale Masters degree in Engineering Cemetery in Brampton. Th e site formally opened in the from the University of Ottawa, spent 12 years working for Summer of 2012. Our Natural Burial section permits human consulting engineering fi rms and remains to be returned to the earth as naturally as possible. then joined us in 1999. Th e property will incorporate indigenous plant and ground Says Alex: “We’ve existed for 185 cover in the form of tall grasses and wildfl owers, and no grass years, so everything we do is for the long-haul – and not just for the cutting will be permitted. next 50 years.” Natural Burial will not only expand the range of interment opportunities for our clients, but it embraces the shift ing values of families seeking to minimize the impact of burial on the environment.

185 Years of Perpetual Care 15 Orthopaedic metals Pine Hills Cemetery Stephanie Lobel Family Service Co-ordinator recycling Thornton Cemetery

Stephanie has held a number of positions during her eight years program with the company, and she is one of the very few female crematorium operators in Ontario. Cremation With years of geriatric ward experience, Stephanie is a “people person” through and through. By ossuaries listening closely to family members’ In 2011, we partnered with an ideas regarding what their loved orthopaedic metals company that recycles ones would have wanted, Stephanie can often present choices and fi nal the metals remaining from orthopaedic arrangements that far exceed the implants after cremation. These gathered family’s initial hopes. metals include iron, cobalt, chromium, The most challenging and titanium and stainless steel. All have value rewarding part of her job is In 2011, we introduced cremation ossuaries which are very diff erent helping a disagreeing family reach as recycled material. The recycled materials a compromise, and fi nding an are re-melted, to prevent the original from from historic ossuaries because they off er a safe repository in a common answer for someone who is vault for cremated remains. Our ossuaries provide a low-cost alternative grieving so intensely “they don’t being identifiable and re-used as an implant, want to be here.” and the proceeds of this new program are to a traditional niche or ground burial ceremony. donated to the Holland Orthopaedic & Our new cremation ossuaries are located at our Pine Hills, Th ornton Arthritic Centre through the Sunnybrook and Meadowvale cemeteries. All of them off er interment in a common Foundation. structure, in perpetuity, with memorialization options available.

185 Years of Perpetual Care 17 Pioneering TM crematorium

Chris Sale facilities Family Service Co-ordinator Toronto Necropolis and Mount Pleasant Cemetery

Established in 1850, the Toronto Necropolis is one of Toronto’s oldest cemeteries. The go-to A more accessible In December, 2011, we announced that person there is Chris Sale who the Mount Pleasant Group of Cemeteries will acts as family service co-ordinator, receptionist, administrative as- get the most advanced cremation equipment Web site sistant and researcher – looking in North America. A $3.5 million upgrading up the genealogy of families who come through the door with “only project eliminates 99% of emissions and a sketch of their family history.’’ detectable airborne particulates at both Mount The Necropolis is very much Pleasant Cemetery in mid-town Toronto and viewed as a local cemetery by the Elgin Mills Cemetery in Richmond Hill. Th is residents living in Cabbagetown, and Chris thrives not only on the On January 1st, 2011, we introduced technology onto new equipment will exceed the world’s most diversity of his work, but also our Web site (www.mounpleasantgroup.com) that makes it stringent emission standards, reducing the on the diversity of the people he comes in touch with every day, accessible to users who have diffi culty typing, moving a mouse use of fossil fuels and creating lower carbon including the thousands of Sum- or reading a Web page. Th e new eSSENTIAL Accessibility™ discharge. Th e existing cremation systems mertime visitors who come to admire the property’s soft ware empowers users with dexterity limitations and those at Meadowvale Cemetery in Brampton and handsome Victorian monuments who have literary defi ciencies, limited profi ciency in English, Th ornton Cemetery in Oshawa will also be and to research Toronto’s history. dyslexia or mild visual impairment. modernized in the next two to three years. Says Chris: “People think the Necropolis is full because it’s so old. But I always tell people who ask that plots are still available.”

18 Mount Pleasant Group of Cemeteries Energy efficiency boosts sustainability

On April 22, 2011, a day designated as Earth Day across North America, we held the offi cial opening of our new Councillor John Filion, City of Toronto (centre) is fl anked by Glenn McClary, President, MPGC on the right and Glen Timney, Vice-President, Corporate Development on the left. columbarium building at York Cemetery in North York. A Solar Panel Solar Panel columbarium building is lined with small niches that house cremation urns. Cooling Mode Heating Mode Supply Return Supply Return Air Air Air Air What makes the new building remarkable is how it is heated. It’s a geothermal, climate-controlled, solar-powered structure

water water that is largely self-sustaining. Th e building also serves as a heater heater prototype for future structures that will function “off grid.” Th is is especially important for remote sites at our cemeteries, which could be heated with no disruption to the design and use of the heat dispersion heat absorbtion grounds and facilities.

20 Mount Pleasant Group of Cemeteries 185 Years of Perpetual Care 21 Raising Kurl Williams Interment Rights Analyst interment Determining grave ownership, or “interment rights” can be complicated, especially when a large plot already has several service generations of ownership and the current rights owner dies. Who will inherit the property? How will standards the remaining plots be distributed among family members, especially if remarriage is involved? Pine Hills Cemetery

For 20 years, Kurl Williams has researched ownership, reviewed wills and helped families when disagreements exist. For her, Th is past year, we improved our level of service for all satisfaction is helping families cremation interment and entombment ceremonies. Th e new “arrive at a solution they can all accept.” presentation format provides a tent, chairs, a table with a cover

“Some situations are very to display personal items and drapery to cover an open crypt complicated,” she says, “but we or niche. We also erect signage announcing the details of the make our grave ownership policies as simple as possible, in order to service to make it easier for guests to fi nd the service they are refl ect how modern families exist.” looking to attend.

Th e reaction has been very positive, and funeral directors are telling us the added attention to detail reaffi rms our reputation for care and compassion. Th is new standard of service is

Duffi n Meadows Cemetery Duffi available to all families at no additional cost.

185 Years of Perpetual Care 23 Restoration and Expansion:

We plan for growth — in perpetuity. Mount Pleasant Cemetery

In 2011 we expanded the Mausoleum of the Risen Christ at Pine Hills Cemetery. We also enhanced our cremation- related off erings, including the new cremation ossuaries at Meadowvale, Pine Hills and Th ornton cemeteries; the geothermal solar-powered columbarium building at York; the glass-fronted niche installations at Beechwood, Pine Hills, Prospect and Elgin Mills; and the marble-fronted installations at Toronto Necropolis. Th e rising consumer demand for cremation options also led us to expand the Garden of Remembrance at Mount Pleasant Cemetery with the development of 270 niche compartments in a columbarium that incorporates three water fountains.

Pine Hills Cemetery Elgin Mills Cemetery

24 Mount Pleasant Group of Cemeteries 185 Years of Perpetual Care 25 Community

Engagement: Meadowvale Cemetery

We’re as strong as the communities we serve.

Beechwood Cemetery Community engagement

From left to Right: Major Buchan with Master Warrant Offi cer Bernadowitsch, Dennis Moir, MPGC, Talor Wallace and Bronwen Evans, True Patriot Love Left to right: Major Buchan with Master Warrant Offi cer Bernadowitsch;

Denison Armoury Dennis Moir, MPGC; Talor Wallace and Bronwen Evans, True Patriot Love.

Taken together, our properties comprise 1,300 acres in area. Toronto Commandery Hospice, and many Rosa Crognale Th ey serve as natural attractions for people seeking tranquility others. We also provide fi nancial support to Pre-Planning Advisor from the bustle of city life and we work hard to accommodate charitable organizations such as the Toronto Beechwood Cemetery their activities, while ensuring that the rights of our interment chapter of Bereaved Families of Ontario which Pre-planning ensures a person’s fi nal arrangements are exactly how holders are respected. With these two considerations in mind, provides bereavement support to families and they want them to be. It can we introduced several amenities last year. Th ese include electric groups throughout the city; the Yee Hong alleviate stress on a family at a diffi cult time when decisions need people-movers, drinking fountains and recorded music and Wellness Foundation to train volunteers for to be made quickly and often nature sounds. its Cancer Support Services program, and without warning. the Historica-Dominion Institute which is Rosa is a pre-planner at Th e people-movers range from golf carts to small buses, and documenting the biographies of Canada’s Beechwood Cemetery and works they are available at all of our properties making the grounds with families in Vaughan and north living war veterans. Toronto. Even though a death more accessible to clients, and particularly the elderly and infi rm. hasn’t occurred when families come to see her, Rosa approaches Our community engagement will oft en take the pre-planning with great emotion, We are the only cemetery organization in Canada with a full-time form of in-kind contributions such as donating even greater listening skills and arborist on staff , and this year Jack Radecki, who has been with a deep commitment to doing the the use of space for organizations to hold their right thing for the family. us for 35 years, led a record 160 people on the 8th annual Tree Walk community or volunteer meetings. An example As she says: “My greatest reward through Mount Pleasant Cemetery on Sunday, October 30. is the True Patriot Love Foundation and its is building relationships with families that carry on through the Family Tree Initiative. We donated a boulder at years.” We engaged our communities in other ways as well. Many of the entrance of the Denison Armoury in Toronto, our 400 employees give their time to serve in volunteer-led which bears a plaque memorializing the strength organizations such as Casey House, Hospice Richmond Hill, and sacrifi ces made by members of the Canadian Carefi rst Seniors & Community Services Association, Toronto Forces and their families. Integrated Partnership for Seniors, Bereaved Families of Ontario,

28 Mount Pleasant Group of Cemeteries Doors Open entre, entre, Toronto C on, i at Over the past 11 years, the Doors Open program has d oun F grown into a citywide celebration of Toronto’s most signifi cant y t. Paul’s Riding. t. Paul’s asse S

buildings. In 2011 Mount Pleasant was invited for the fi rst M , time to participate in this highly popular civic event – opening ll ove T its doors to not just one building, but two. y asse M art arolyn Bennett, MP, Bennett, MP, arolyn

Th e fi rst was the Mount Pleasant Visitation Centre which H C on. opened in 2010. Over 200 people toured this LEED-registered eter From left to Right: Linda Lee, Mount Pleasant Visitation From P H facility, to our understanding is the only LEED building in any cemetery in Canada. Th e tour began with a key-turning ceremony led by the Hon. Dr. Carolyn Bennett, MP for the Federal Riding of St. Pauls, and by Peter Tovell, architect with the Massey Foundation. It culminated with a presentation in . the chapel on the success of the visitation centre’s many energy len Murray, MPP len Murray,

conservation initiatives. G

Even bigger crowds streamed through the Toronto Necropolis in the city’s Cabbagetown neighbourhood. Th e Necropolis is the oldest of our cemeteries, with 62,000 interments since 1850, among them many of Canada’s pioneers and national abbagetown Preservation Association, Association, Preservation abbagetown luminaries. Th e Hon. Glen Murray, MPP for Toronto Centre C and Ontario’s Minister of Training, Colleges and Universities, illes Huot, illes Huot, offi cially opened the gates, and the opening was followed by G tours of the cemetery led by the minister and a tireless group of volunteers from the Cabbagetown Preservation Association. From left to Right: From left to Right:

30 Mount Pleasant Group of Cemeteries 185 Years of Perpetual Care 31 Heartfelt farewell; long-standing gratitude

Toronto Necropolis Jack Layton, Canada’s Leader of the Opposition, died on August 22, 2011. Mr. Layton was a long-time friend of the Toronto Necropolis, and on occasion he would lead a history tour through our oldest cemetery while dressed as Toronto’s fi rst mayor, William Lyon Mackenzie. When Mr. Layton’s state funeral procession wound its way through the cemetery, we presented a framed photograph of Jack Layton as William Lyon Mackenzie to his family.

Later in August, a memorial to the British Empire’s most decorated war hero, William George Barker VC, was dedicated at Mount Pleasant Cemetery Mausoleum. Hundreds of people gathered at the mausoleum to join the descendants of the Canadian fi ghter ace who shot down 50 enemy aircraft during World War I, and to enjoy the fl y-past by an RCAF CF-18 jet and two vintage World War I biplanes. From left to right: The Honourable David C, Onley, O. Ont, Lieutenant Governor of Ontario; Honourary Lieutenant Colonel John Wright, MC; Lieutenant General André Deschamps, The Chief of Air Staff, Royal Canadian Air Force; Author/War Historian Wayne Ralph; and Barker grandson, Ian Mackenzie.

32 Mount Pleasant Group of Cemeteries 185 Years of Perpetual Care 33 Shirley Nolan Grounds Maintenance York Cemetery

Shirley has been with us for 18 years, all of them at York Cemetery where she is now on the grounds staff. This means she digs and Music at prepares graves, places and removes fl owers, and erects tents for memorial services. She’s the Mount Pleasant fi rst woman in the organization to fulfi ll this role. What’s more, her husband also works for us as do her two brothers. “This is a beautiful place to work,” she says of York Cemetery. I love it, even Th e third season of free weekly Summer concerts at Mount in the winter, being outside in Pleasant Cemetery started last July. Music at Mount Pleasant the snow, but most of all, helping make so many families happy.” draws hundreds of people from across the GTA to hear one- hour concerts featuring musicians from the Glenn Gould School at the Royal Conservatory. Comments from attendees have been extremely positive and encouraging. One fan raved, “What else could you ask for – beautiful music in a beautiful setting.” Even the performers are fans of the series. Th e Metis Fiddler Quartet said, “Th is is the fi rst time we’ve ever played in a cemetery and this is defi nitely one of the most pleasant on- stage experiences we have had.”

34 Mount Pleasant Group of Cemeteries Showcasing art; staging the arts Philip Craig Fiona Hoop Scott Steele

Trevor Otto We are proud of home-grown Ontario Receptionist/Clerk York Cemetery Visitation Centre talent and are thrilled to showcase artists’

Trevor joined us in December 2010. work in two signifi cant ways: He’s learned that every day is dif- ferent and requires him to quickly First, we prominently display a number read someone’s emotions, develop of Ontario artists’ work at each of our deep empathy for those in grieving visitation centres. For example, you and deal with any situation that Wayne Mondok may arise. will see pieces by the following artists: John Kaltenhauser He’s also learned that the Andrew Collett, Philip Craig, Fiona cemetery business is intensely Hoop, John Kaltenhauser, Wayne Milla White detail-oriented. Monuments have to be perfectly inscribed, graves Mondok, Bill Saunders, Scott Steele, meticulously maintained, and and Milla White. religious customs respectfully observed, all the more reason that “making things happen” gives him We also promote the theatre arts. Since such a sense of real satisfaction at 1995, the small chapel in the Toronto the end of each day. Necropolis has served as the stage for performances by the Cabbagetown Th eatre Company, held during the annual Cabbagetown Festival every September. Th is year’s show was Peter Pan’s Captain Hook which drew more than 200 parents and children. Andrew Collett

Toronto Necropolis

185 Years of Perpetual Care 37 Strengthening a nation’s traditions

Mount Pleasant Group of Cemeteries is proud to forge strong ties with our nation’s military.

Th is partnership began with the opening of Canada’s fi rst veterans’ section in 1917 and continues every year with Remembrance Day ceremonies held at Prospect Cemetery on St. Clair Avenue West, since 1928.

Every year, we host other ceremonies to honour Canada’s veterans and serving members of the armed forces. From left to right: Prime Minister Stephen Harper and Terry Wickens, National Past President, Korea Veterans Association of Canada Of special note this past year was the Korean War Memorial Service held on July 27 to mark the 61st anniversary of the start of the Korean War which took 516 Canadian lives. Organized by the Korea Veterans Association, the ceremony was held at Meadowvale Cemetery in Brampton and was led by dignitaries including Prime Minister Stephen Harper, Ontario Lieutenant- Governor David Onley, Minister of Veterans Aff airs Steven Blaney and Toronto Consul General of the Republic of Korea Ji-In Hong. Following the memorial service at the Korea Veterans National Wall of Remembrance, the Department of Veterans Aff airs held a press conference at the Meadowvale Visitation Centre to announce funding for a major oral history project for veterans.

38 Mount Pleasant Group of Cemeteries 185 Years of Perpetual Care 39 Board of Directors

Th e company’s pre-eminence in the industry and its outstanding reputation in the community are in many ways a function of its strong leadership at both the board and management level.

Tom Di Giacomo, Marilyn Wendy Cecil Glenn McClary Chair Field-Marshm

(To read the biographies of our directors, please go to www.mountpleasantgroup.com/aboutus.)

Senior Management

Glenn McClary, Glen Timney, Vice-President, Angie Aquino, Director Dennis Moir, Director President Corporate Development Client Services Property Management

40 Mount Pleasant Group of Cemeteries 185 Years of Perpetual Care 41 Our Locations

Head Office Pine Hills Cemetery Meadowvale Cemetery and Visitation Centre Crematorium and Mount Pleasant 625 Birchmount Road Visitation Centre Group of Cemeteries Scarborough, ON M1K 1R1 7732 Mavis Road 65 Overlea Boulevard 416-267-8229 Brampton, ON L6Y 5L5 Suite 500 905-451-3716 Toronto, ON M4H 1P1 York Cemetery 416-696-7866 and Visitation Centre Th ornton Cemetery 160 Beecroft Road and Crematorium Cemetery Locations Toronto, ON M2N 5Z5 1200 Th ornton Road North 416-221-3404 Oshawa, ON L1H 7K4 905-579-6787 Toronto Necropolis Beechwood Cemetery 200 Winchester Street 7241 Jane Street Duffi n Meadows Cemetery Toronto, ON M4X 1B7 Concord, ON L4K 1A7 2505 Brock Road North 416-923-7911 905-669-1827 R.R. #1 Pickering, ON L1V 2P8 Mount Pleasant Cemetery Elgin Mills Cemetery 905-427-3385 Crematorium and Crematorium and Visitation Centre Visitation Centre 375 Mount Pleasant Road 1591 Elgin Mills Road East Toronto, ON M4T 2V8 Richmond Hill, ON 416-485-9129 L4S 1M9 905-737-1720 Prospect Cemetery 1450 St. Clair Avenue West Toronto, ON M6E 1C6 416-651-4040

185 Years of Perpetual Care 4 2011 The Annual Review of the Mount Pleasant Group of Cemeteries of Group Pleasant Mount the of Review Annual The

Mount Pleasant Group of Cemeteries 65 Overlea Boulevard, Suite 500, Toronto, Ontario, M4H 1P1 www.mountpleasantgroup.com ® a Mount Pleasant Memorial Services company