Are You Ready for Change?
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Making magazines special Creating a destination store for news and mags STORE LOOKBOOK Page 6 » RETAIL NEWS THAT MATTERS ● £2.40 ● 20.01.2017 Are you ready for The c-store lounge bar change? Dan Cock on adding a café and bar ● 11 questions to ask before adapting, to his Devon Premier store innovating or expanding your business ● Four inspirational case studies Page 24 » The food to go specialist Keith Fernie from David’s Kitchen on creating a hot food-focused business INNOVATION BREXIT COMPENSATION Meal deals 20% price Roadworks spark £3k rises on cost me food to cards for £5k a week go boost shoppers NFRN to launch Vol 128 No 03 campaign as Spar Budgens retailer We can’t keep FOR TRADE USE ONLY David Knight shares absorbing higher 03 retailer Kevin Hunt his success story wholesale costs, say reports huge sales Page 12 » retailers Page 5 » drop Page 4 » 2 20 January 2017 RN CONTENTS Shaping the future of independent retail since 1889 12 Reasons to invest in Editor Associate editor News editor protein Chris Gamm Chris Rolfe Gurpreet Samrai @ChrisGammRN @ChrisRolfeRN @GurpreetS_RN products 020 7689 3378 020 7689 3362 020 7689 3386 Page 30 Features editor Reporter Reporter Tom Gockelen-Kozlowski Charlie Faulkner Dave Songer @TomGK_RN @CharlieFaulkRN @DaveSongerRN 020 7689 3361 020 7689 3357 020 7689 3358 Reporter Head of production Senior designer Jennifer Hardwick Darren Rackham Anne-Claire Pickard @JenniferH_RN @DarrenRackhamRN 020 7689 3391 020 7689 3350 020 7689 3373 “Recruitment is costly, but having the right staff really takes Designer Account managers Marketing executive Emma Langschied Marta Dziok-Kaczynska Keelan Farley 020 7689 3380 020 7689 3354 020 7689 3356 the pressure off you.” Production Erin Swanson Financial controller Ramesh Shingadia on how to coordinator 020 7689 3372 Parin Gohil Billy Allen Nathan Gray 020 7689 3375 run effective job interviews Page 21 020 7689 3368 020 7689 3363 Managing director Director of sales Marketing manager Nick Shanagher Mike Baillie Tom Mulready 07966 530 001 020 7689 3367 020 7689 3352 HEADLINES OPINION Account director Marketing executive Will Hoad Tom Thorn 020 7689 3370 020 7689 3384 4 BREAKING NEWS 18 YOUR NEWS Tackling roadworks nightmare Meal deals add £3,000 to David Knight’s weekly food to go sales If you do not receive your copy of RN please contact Tom Thorn 6 STORE LOOKBOOK on 020 7689 3384 or email [email protected] Nainesh Shah’s Belgravia 20 YOUR REGION Printed by Southernprint, Poole, on 80gsm Galerie Fine Gloss paper magazine emporium Report from the east midlands Distributor Seymour Distribution, 2 East Poultry Avenue, London, EC1A 9PT Audit Bureau of Circulations 10 SYMBOL NEWS 22 YOUR VIEWS July 2015 to June 2016 average net circulation per issue 13,316 Landmark to boost core sales No help from Camelot after burglary Annual Subscription 11 UK 1 year £150 Europe £302 NEWS & MAGS 2 years £237 Rest of world £354 Foreign newspaper opportunity 3 years £333 To subscribe contact 01737 457236 12 PRODUCT TRENDS What’s New Skittles and Starburst news Newtrade vegan 11 Angel Gate, City Road, London EC1V 2SD 13 BRAND SNAPSHOT special Tel 020 7689 0600 Updates on nine big brands email [email protected] RN is published by Newtrade Publishing Limited, which is wholly owned by NFRN Holdings Ltd, which is 14 WHAT’S NEW? wholly owned by the Benefits Fund of the National Federation of Retail Newsagents. Retail Newsagent is editorially independent of the NFRN and opinions, comments and reviews included are Vegan products in focus not necessarily those of the Federation and no warranty for goods or services described is implied. Reproduction or transmission in part or whole of any item from Retail Newsagent may only be 16 PRICEWATCH undertaken with the prior written agreement of the Editor. Contributions are welcomed and are included in part or whole at the sole discretion of the editor. Benchmark your Newtrade Publishing accepts no responsibility for submitted material. Every chocolate prices Page 14 possible care is taken to ensure the accuracy of information. For trade use only RN 20 January 2017 3 Follow RN Follow RN Email & Visit the TALK f on Facebook on twitter phone RN website facebook.com/ThisisRN @ThisisRN for expert advice to email [email protected] www.betterretailing.com/RN 12 TO RN to have your say on the latest news help you grow your sales tel 020 7689 0600 extensive galleries and news WELCOME Checking an idea is right for your business is vital before investing your time and money WE SELL 60 FOREIGN very week RN is full of ideas to inspire NEWSPAPERS you and new opportunities to copy to A DAY develop your own business. EThere are lots of great examples in this is- Page 6 sue. You tell us you love learning from other retailers, so we’ve gone to some very different stores for inspiration. Editor Budgens retailer David Knight shares how INSIGHT Chris Gamm he grew his weekly turnover by £3,000 by @ChrisGammRN adding new gourmet lines and a meal deal 21 ADVICE CENTRE 020 7689 3378 to his food to go offer. Meanwhile, news spe- How to run effective job inter- cialist Nainesh Shah shows how to make views, with Ramesh Shingadia your store a destination for news and maga- from Londis Southwater zines and build a business around these categories. 24 PREPARING FOR CHANGE The number of UK vegans has tripled in the past decade 11 questions to ask to make and veganism is being heavily touted to be the next big sure you are making the right trend. So, this week’s What’s New comes from the Vegan Life investment for your business show, featuring 11 new products for your store. However, it is vital to check an idea or area of innovation is 29 PROTEIN PRODUCTS 12 reasons to invest in right for your business before investing your time and money this growing category in a new project. For this week’s special report, RN investi- gates the 11 questions you should consider before adapting, 32 COLUMNIST innovating or expanding your business. Doug Love from It includes ideas for experts to partner with and tips for Trading Standards on ‘For my money, plain getting staff, customer and local stakeholder buy-in to make complying with new your project a success. It also features four case studies for legislation packs will help in the fight against how completely different businesses – from a local newsagent 42 THIS WEEK IN to a c-store-cum-takeaway – are innovating for the future. MAGAZINES the illicit trade’ What are you developing in your own store? Try this model New Madonna one Doug Love from to help shape your own plans. And let us know how you get shot and 10 other Trading Standards on so we can share the results with our readers. opportunities Page 32 4 20 January 2017 RN BREAKING NEWS BAT takes over rival to top list British American Tobacco (BAT) has become the big- gest listed tobacco firm following its $49.4bn (£40bn) deal to take over US rival Reynolds. BAT will acquire the re- maining 57.8% of Reynolds Businesses ‘taken to the brink’ by roadworks Retailer’s £55,000 loss since November it does not already own, which will see the uniting of big name brands includ- ing Lucky Strike, Roth- NFRN campaigns to win mans, Dunhill and Camel cigarettes. Nicandro Durante, BAT’s chief executive, said: “It roadworks compensation will create a stronger, global tobacco and new generation by Gurpreet Samrai levels of compensation are products business with di- [email protected] provided to those afected, rect access for our products utility companies and across the most attractive The NFRN has pledged to highways authorities will markets in the world.” fight for compensation for focus on getting any work retailers losing thousands completed more quickly. All of pounds in sales due to too often roads and pave- Trinity in disruption caused by “never ments are dug up weeks ending” roadworks. before any work actually N&S talks It will launch a campaign begins,” he said. Trinity Mirror has con- calling for a change in “We will be calling for a firmed it is in talks with policy at its parliamentary change in policy to ensure Northern & Shell about a reception on 21 February, local businesses directly potential tie-up deal. after gaining the support of impacted by road or utility The two companies held 12 MPs. maintenance get a propor- talks about a possible deal The federation told RN tionate business rate refund two years ago, which came the process for claiming or are adequately compen- to nothing. compensation from util- sated by utilities or county In a statement, Daily ity companies can be very councils, depending on the Kevin Hunt (inset) has lost £55,000 in takings since Mirror publisher Trinity complicated with retailers nature of the works.” roadworks near his store started in November Mirror said it is “at an “whose businesses can be The news comes as Spar early stage of discussions taken to the brink” often retailer Kevin Hunt told due to finish on 23 Decem- down,” he said. towards taking a minority asked to fill in hundreds RN ongoing roadworks ber but have overrun, with “If the contractors were interest in a new company of pages. NFRN chief blocking of a main route to the road now expected to made to compensate, comprising certain North- executive Paul Baxter said one of his stores in Euxton, remain closed until the end they probably would have ern & Shell’s assets”.