Royal Mint Annual Report 2004-05
Royal Mint Board of Directors
NON-EXECUTIVE DIRECTORS
Hugh Beevor Chairman
Robert Guy Chairman of the Audit Committee
Jan Smith
David Wertheim Chairman of the Remuneration Committee
EXECUTIVE DIRECTORS
Gerald Sheehan Chief Executive
Tony Burnell Director of Human Resources
Phil Carpenter Director of Circulating Coin Production
Keith Cottrell Director of Sales Contents Huw Edwards Director of Finance Review of the Year
Michael Slater Chairman’s Statement 3 (retired April 2005) Chief Executive’s Report 4
Alan Wallace Financial Summary 5 Director of Collector Coin Operating and Financial Review 6
Circulating Coins and Blanks 9 BOARD SECRETARY Collector Coin 13
Martin Cragg People 16 Royal Mint, Llantrisant CF72 8YT Telephone: 01443 623058 Royal Mint Advisory Committee, 2004-05 18 E-mail: informationoffi[email protected] Website: www.royalmint.com Royal Mint Trading Fund
Bankers Bank of England Financial and General Reports 22 Statement of Trading Fund’s External Auditors Comptroller and Auditor General and Accounting Officer’s Responsibilities 24
Internal Auditors Mazars LLP, Chartered Accountants Corporate Governance – Statement on Internal Control 24
The Certificate of the Comptroller and Auditor General The Accounts of the Royal Mint Trading Fund to the Houses of Parliament 27 as at 31 March 2005, together with the Certificate Operating Account 28
and Report of the Comptroller and Auditor Balance Sheet 30 General thereon, are prepared pursuant to section Cash Flow Statement 31 4(6) of the Government Trading Funds Act 1973. (In continuation of House of Commons Paper Notes to the Accounts 32
No 688 of 2003-04.) Presented pursuant to Report by the Comptroller Act 1973, c.63, s.4(6). and Auditor General 39
HC 242 Ordered by the House of Commons to be printed 18 July 2005.
1
Review of the Year 2004-05
Chairman’s Statement
This has been a difficult but pivotal year for the commemorative products with the improved Royal Mint. Significant progress has continued, skills available and be ready to take full advantage improving both productivity and unit costs. of the demand for products associated with Her However, lower United Kingdom coin demand Majesty the Queen’s eightieth birthday. and transitional problems in Circulating Coin The coming year will be one of historic production prevented the Mint from showing its change when the Royal Mint is incorporated as true potential this year. a Government-owned company – an evolution The Royal Mint’s Circulating Coin business is from a Civil Service department to a business in the middle of an ambitious programme to with clearer commercial goals. This is the right become the lowest cost producer in this highly structure for a business operating in changing competitive international market. Several and very competitive markets and which, to be important steps have already been implemented, successful, must attract high-calibre employees. including the expansion of its highly efficient The groundwork for incorporating the business plating plants, the streamlining of its foundry is considerable. Much has been done but a process and several new managerial heavy programme of work remains to put appointments. Part of this programme involves everything correctly in place by the end of this the adoption of flexible working throughout the calendar year. business. This has been the norm in most of The Board is appreciative of the extremely good the private sector for a considerable time, work put in by employees and their understanding offering benefits to both employees and to the of the difficult market conditions in which their
Left: One pound coins business. In pilot schemes in the Collector Coin business operates. We thank Michael Slater dated 2005 will bear a side of the business, the advantages have been who recently retired and we wish him well in his depiction of the Menai Bridge by Edwina Ellis. grasped by many employees who like the new activities. (Photolibrary Wales) scope for individual and team initiative as well Phil Carpenter joined the Board at the end of as the opportunity, at times, to finish work the year and brings with him most valuable Below and right: To mark the earlier. The agreement of the Circulating Coin technical and operational skills. 400th anniversary of the Gunpowder Plot the Mint employees has initially been withheld but in the Operating a manufacturing business in issued a commemorative interests of the future of the business and of the highly-competitive and volatile markets requires £2 coin, the reverse of which has been designed employees, it is now due. strong and agile leadership. I know that each by Peter Forster. Despite the problems suffered this year, the member of the Board, both Executive and Non-
In December 2004 outlook for the coming year is favourable. In the Executive, is committed to setting the Royal representatives of the international circulating coins and blanks market Mint on a course of sustained profitable growth. Royal Thai Mint visited the site at Llantrisant. the withdrawal of some competitors has reduced There have been set-backs this year but the excess capacity. A responsible approach to right attitudes are being promoted throughout pricing policy, underwritten by a continued focus the organisation as well as the skills necessary on productivity improvements and a lower cost for achieving the full potential of the business. base, will create the opportunity for growth in market share. In Collector Coin and Classics Hugh Beevor the Mint can develop the demand for
3 2004-05 Review of the Year
Chief Executive’s Report
With a £2 million operating loss, the results for the forecast for the coming year the targets are realistic year are disappointing, particularly in view of the and with the new management appointments recovery in profits that had been achieved over the Mint is well placed to take full advantage of the previous two years. This loss is despite a strong market potential. very significant increase in productivity and cost In my Report last year I referred to the reduction in all areas. importance of introducing a system of flexible Demand for United Kingdom circulating coin working that would promote a much more efficient was lower than expected at 1.4 billion coins. The use of resources, would help to control costs and Mint was successful, however, in securing an would allow the Mint to respond more effectively increase in orders for overseas coins and blanks, to changes in the market. Advances have been particularly in the second half of the year. made in implementing the new working Difficulties were initially encountered in expanding arrangements but more remains to be done to production volumes and, in the fourth quarter, in ensure that the full benefits of enhanced flexibility commissioning new furnaces. I am confident that are realised. Completing the introduction of the the Mint has learnt from these problems and is new system of flexible working will be crucial to the now well placed to take full advantage of the Mint’s future and its successful implementation encouraging prospects that lie ahead. will enable the full benefits of higher production The Collector Coin business had a mixed year. volumes to be realised. Opportunities are opening The absence of a major thematic event resulted up both internationally and in the domestic in a decrease in the sales of collector coins. Collector Coin business and it is important that However, production departments achieved very everyone at the Mint maintains clear determination impressive increases in productivity, helped by to seize them. new flexible working schemes that were The contribution of the Non-Executive Directors, introduced on a trial basis. under the chairmanship of Hugh Beevor, has Royal Mint Classics performed well below the been very valuable in focusing attention on the targets set. The appointment of new staff in this fundamentals of business success. At the start area, and their focus on product development of the year Michael Slater, who had previously and a more selective approach to promotional been Director of Circulating Coin Production, expenditure, improved the situation by the end took responsibility for a number of key of the year. improvement initiatives in relation to both the Sales of £99.6 million were higher than last Circulating and Collector Coin businesses prior year (£89.9 million) but the impact of lower than to retiring in April 2005. He has made a valuable expected demand for United Kingdom coins, contribution to the development of the Mint’s major increases in steel and energy prices, the production process in recent years. Phil Carpenter initial difficulties in increasing production volumes was appointed as acting Director of Circulating and the lower profits achieved by the Collector Coin Production, a position that was confirmed Coin business resulted in a loss of £2 million. at the end of the financial year. Although this is a set-back, the wide-ranging Within the next twelve months the Mint will improvement initiatives and restructuring become a Government-owned company. The undertaken, place the Mint in a strong position objective of this change in status is to enhance to respond to market opportunities and return to the commercial attitudes within the Mint and to profitability in 2005-06. focus even more on the competitive business Sales margins are continuing to show signs requirements of the Circulating and Collector Coin of recovery. The Circulating Coins and Blanks markets. The Mint could not have remained in business has already secured substantial orders business for over 1000 years without understanding extending over the next twelve months. The the need for change and the benefits it can international market for circulating coins is bring. The change in status offers the chance to progressively moving from homogeneous alloys build on the traditions that have contributed to to lower-cost plated products and the Mint is the Mint’s longevity with the freedom to embrace well positioned to take advantage of this change. the reform that will lead to its future success. The prospects for Collector Coin are also encouraging and although only modest growth is Gerald Sheehan
4 Review of the Year 2004-05
Financial Summary
UNITED KINGDOM / OVERSEAS 2004-05 2003-04 2002-03 2001-02 2000-01 SALES £’000 £’000 £’000 £’000 £’000 £’000 MODIFIED HISTORICAL 99,613 COST BASIS: 92,021 96,241 89,890 79,672 United Kingdom sales 55,311 62,161 66,489 54,867 50,492 Overseas sales 44,302 27,729 25,532 24,805 45,749
99,613 89,890 92,021 79,672 96,241
Operating profit/(loss) before exceptional items (1,957) 2,117 1,285 (6,473) (493) 04-05 03-04 02-03 01-02 00-01 Exceptional items - - 900 (12,000) -
Operating profit/(loss) (1,957) 2,117 2,185 (18,473) (493)
OPERATING PROFIT/(LOSS) BEFORE EXCEPTIONAL ITEMS Profit/(loss) for the year (3,245) 1,294 1,357 (19,301) (683) £’000 Dividend - (750) - - - 2,117 1,285 Retained profit/(loss) for the year (3,245) 544 1,357 (19,301) (683) (1,957) (6,473) (493) Capital employed at 31 March 59,564 63,084 63,278 69,514 70,483 Operating profit/(loss) before exceptional items/sales (2.0%) 2.4% 1.4% (8.1%) (0.5%)
04-05 03-04 02-03 01-02 00-01 Key Ministerial Targets
OPERATING PROFIT/(LOSS) BEFORE EXCEPTIONAL ITEMS/SALES 2005-06 2004-05 2003-04 2002-03 Target 1 2.4% To achieve an average rate Target 2.9% 4.9% 4.0% 11.0%a 1.4% of return on net assets Outturn - (4.3%) 3.3% 3.3% (2.0%) (8.1%) (0.5%) Target 2 UK Circulating Coin Target 99.0% 99.0% 99.0% 98.0% Delivery of accepted within within within within orders from UK banks 11 days 11 days 11 days 11 days and Post Office Outturn - 99.3% 98.6% 99.8% 04-05 03-04 02-03 01-02 00-01 Target 3 UK Collector Coin Delivery of orders to Target 85.0% 85.0% 95.0% 95.0% FINANCIAL OBJECTIVE RATIO (TARGET 1) individual UK customers, within within within within measured from receipt of 14 days 14 days 14 days 14 days
3.3% 3.3% order or published due date Outturn - 83.0% 75.0% 58.0% Target 65.0% 65.0% 60.0% - (4.3%) (26.4%) (0.7%) within within within 7 days 7 days 7 days Outturn - 70.0% 61.0% -
Target 4 Medals Orders delivered by agreed Target 98.0% 98.0% 97.0% 97.0% delivery date Outturn - 99.3% 98.4% 97.5%
Target 5 Quality Collector products accepted by Target 99.7% 99.7% 99.7% 99.7% individual UK customers Outturn - 99.3% 99.2% 99.2%
a Within the five-year period 1 April 2001 to 31 March 2006 In addition to the above, ministerial targets also focus on the cost of producing circulating coins 04-05 03-04 02-03 01-02 00-01 and blanks. This information is commercially sensitive and is reported separately to the Treasury.
5 2004-05 Review of the Year
Operating and Financial Review for the year ended 31 March 2005
The Royal Mint’s activities consist of: amongst producers and, as a result, a significant decrease in prices. In addition, the the manufacture and distribution of United terms of the Mint’s contract with the Treasury for Kingdom circulating coins under a fixed-term the production of United Kingdom coinage contract with the Treasury; result in the prices received by the Mint the manufacture of circulating coins and decreasing in real terms each year. blanks for overseas mints and central banks; Coin manufacture has historically been a capital-intensive industry that tends to carry a the marketing, manufacture and distribution high proportion of fixed and semi-fixed costs. (both retail and wholesale) of United Kingdom The strategy adopted in relation to circulating and overseas collector coins and medals; coins and blanks in recent years has been the manufacture of official annual medals; and based on reducing the cost base in order to compete effectively in the increasingly the sale of jewellery and non-coin gifts and competitive worldwide market. The strategic collectibles under the Royal Mint Classics brand. objectives for the Circulating Coins and Blanks The manufacturing, distribution and marketing business are to: activities are all based at the Royal Mint’s increase operational flexibility to be able to integrated site in Llantrisant, South Wales. react quickly to variations in demand; As a Trading Fund, the Royal Mint operates on commercial lines and is required under continue to improve the Mint’s competitive Section 4(i) of the Government Trading Funds cost position; and Act 1973 to “manage the financial operations so create differentiation by the quality of products that the revenue of the fund is not less than and services. sufficient, taking one year with another, to meet outgoings which are properly chargeable to A wide-ranging restructuring programme was revenue”. In practice this statutory requirement is implemented in March 2002 involving initially the generally taken to mean that whilst the Royal loss of 200 permanent staff through voluntary Mint is permitted to record an operating loss in redundancies and, more recently, changes to the any one financial year, this loss should be made working practices of the remaining employees. good in subsequent years so that financial In addition, the Mint has continued to introduce “break-even” is achieved. a capital-investment strategy directed at cost In addition the Mint is required under the 1973 reduction. Act to “achieve such further financial objectives The Collector Coin business has continued to as the responsible Minister may determine”. For implement its strategy directed at: the period 1 April 2001 to 31 March 2006, the reducing its reliance on major event-driven financial target set by the Chancellor of the products; Exchequer required the Mint to achieve a rate of return of 11%. The Mint, however, has achieving consistent growth in sales and experienced difficulties in meeting this financial profitability through product development and target. The causes of these difficulties are the expansion of its customer database; discussed below. The Mint’s performance in the maintaining a high level of customer service; and year ended 31 March 2005 compared with the financial target and other key ministerial targets improving productivity and reducing costs. is set out on page 5.
Objectives and strategy Trading conditions in the overseas circulating coin and blanks market declined significantly after the millennium, with worldwide over-capacity
6 Review of the Year 2004-05
Performance in the year ended delays in the implementation of new melting 31 March 2005 furnaces in the fourth quarter of the year. The Mint has experienced a difficult trading year These difficulties have now been resolved and incurring an operating loss of £2 million. the business is well placed to benefit from improvements in market conditions. 2004-05 2003-04 £m £m Cost reduction initiatives continued to be Turnover: pursued vigorously and, despite the difficulties Circulating coin experienced in achieving the planned production UK 25.0 26.6 Overseas 34.5 18.7 output, the unit production cost reduced by 11% Collector coin 40.1 44.5 compared with the previous year and was 29% 99.6 89.9 lower than the year ended 31 March 2002 (prior Operating costs: to the restructuring). Metal and bought-in costs (44.5) (35.7) The Collector Coin business had a disappointing Staff costs (24.1) (22.7) year. The absence of a major thematic event Other costs (33.0) (29.5) adversely affected the demand for coin products. Operating (loss)/profit (2.0) 2.1 Poor sales of non-coin gifts and collectibles were attributable in part to the loss of key Although turnover has increased by 11% personnel in the early part of the year. The compared with the year ended 31 March 2004, marketing activities have been reorganised in this is largely as a result of higher metal costs. the year to provide a greater emphasis on Nickel, copper and steel prices increased during product development and the outlook for this the year. Non-ferrous metal costs are hedged at part of the business is encouraging. the time that sales orders are secured and the The loss after interest was £3.2 million higher metal costs are therefore reflected in the compared with a profit of £1.3 million for the higher turnover. However, there is no effective year ended 31 March 2004. Interest costs of futures market for steel and the results for the £1.4 million were high as a result of the increased year are adversely affected by higher steel use of short-term borrowing facilities. The impact prices of approximately £0.7 million. of the loss incurred in the year resulted in an United Kingdom sales (excluding the impact increase in the net debt from £13 million to of higher metal costs) were 23% lower than £15 million. Stock management initiatives have sales in the year ended 31 March 2004 and 13% resulted in significant reductions in working lower than the forecast for the year. The lower capital. Continuing focus on cash generation in United Kingdom sales have been offset by 2005-06 is a key priority. higher overseas sales, but the overseas markets have continued to be extremely competitive and Looking to the future prices remained depressed especially in the World demand for circulating coins and blanks early part of the year. Recently there have been is expected to remain strong with, in particular, an encouraging signs that selling prices are increase in the demand for plated-steel products returning to economic levels. where the Royal Mint is the market leader. However, despite the challenging market The emphasis on improving flexibility and conditions, the Circulating Coins and Blanks reducing unit production costs will continue. The business benefited from a strong overseas order business will incur significant pension and utility book for most of the year and production capacity cost increases. Future capital investment will was increased to meet the higher volumes. The concentrate on cost reduction. increase in capacity is reflected in higher staff Product development initiatives are expected and other costs, but difficulties were experienced to reduce Collector Coin’s dependence on major in achieving the planned production output as a thematic events in the medium term and enable result of: the business to achieve sustainable growth. In problems in attaining the required quality for addition, the customer database will continue to certain orders with demanding specifications be enhanced by targeting appropriate promotional during the first half of the year; and activity and generating new customers.
7
Review of the Year 2004-05
Circulating Coins and Blanks
United Kingdom ISSUES OF UNITED KINGDOM The primary responsibility of the Royal Mint is A few years ago members of the Association CIRCULATING COINS 2004-05 the provision and maintenance of the United for Payment Clearing Services (APACS), Number Denomination Face Value of Pieces Kingdom coinage. In practice the Mint must which includes representatives of United £m Millions produce sufficient quantities of each Kingdom banks and the Post Office, agreed £2 40.218 20.109 denomination to meet public demand and it to renew efforts on coin forecasting and also £1 56.756 56.756 50 pence 22.165 44.330 must maintain stocks at a level that ensures agreed to guarantee a percentage annual 20 pence 22.711 113.555 demand can be met satisfactorily. In all these forecast as a firm order. Since that time more 10 pence 9.441 94.410 respects, this year the Mint again fulfilled its data has been shared amongst members on 5 pence 13.291 265.820 objectives. coin stocks and perceived demand. Managers 2 pence 4.618 230.900 at APACS have also been experimenting with Demand for United Kingdom coins was lower 1 penny 5.644 564.400 various models to improve forecasting and Total 174.844 1390.280 than had been estimated at the beginning of the methodologies of several other countries the year. Issues of 1.4 billion pieces compared have been studied. The ultimate aim behind with a planned figure of 1.7 billion, with the ESTIMATED NUMBER OF COINS this work, which would be of benefit to the Mint IN CIRCULATION 31 December 2004 most likely explanation being the lower than and the cash-handling sector, is to continue Number expected demand for coins on the high streets Denomination Face Value of Pieces to improve short-term demand management. £m Millions in the lead up to Christmas. In addition, there £2 498.400 249 was reduced demand from the Post Office For 2005-06 the management of APACS has £1 1410.158 1410 which has been attributed to the impact of the agreed to increase the minimum guaranteed 50 pence 369.069 738 Automated Credit Transfer of State Benefits orders, which means that in total it will be 20 pence 425.572 2128 (ACT) and the more efficient recycling of coins expected to draw at least 1.1 billion coins of 10 pence 155.707 1557 than in previous years. the 1.5 billion planned. 5 pence 178.918 3578 2 pence 126.785 6339 1 penny 103.597 10360 Total 3268.206 26359
Left: Samuel Johnson published his famous Dictionary of the English Language 250 years ago and to mark the occasion special 50 pence pieces, bearing a reverse design by Tom Phillips RA, have been released. (Private Collection/ www.bridgeman.co.uk)
Right: Investment in the Coining Press Room has included a new press which can strike coins at speeds of up to 850 a minute. (Molyneux Associates)
9
Review of the Year 2004-05
Overseas The Mint was the chosen supplier by fifty- relations with existing customers and looking seven countries, the same number as last for new business elsewhere. De La Rue has, year. Several major contracts were won, however, given notice of its intention to end its including significant orders from the Philippines current arrangement with the Royal Mint with and Venezuela, and for the first time issues of effect from April 2006 as a result of a change coins and blanks exceeded 5 billion pieces. in its business focus. Plans are being put in place to ensure continuity in global sales The Mint’s prime European market position coverage. was maintained with exports to twelve European countries, including significant Royal Mint Services, a joint venture with De La volumes of copper-plated steel blanks for the Rue, enjoyed a profitable year but it will cease European mints. trading in its present form in recognition of the decline in the market for independent In volume terms, the planned total figure of minting consultancies. 4.561 billion coins and blanks was exceeded by 495 million pieces. Overseas, the Mint shipped 1.259 billion coins, against a planned Production target of 1.175, and 2.405 billion blanks, again Although orders remained healthy and in excess of planned figures. The Mint’s output production volumes were strong, this did not performance establishes it as the largest mint translate into a good financial performance. in the industry outside the United States. Actions have been taken throughout the year to deal with the problems and some of the The overseas planned figures for 2005-06 are more important measures are detailed below. 1.48 billion coins and 2.35 billion blanks, of which over 60% have been secured at - The teams within the coin production areas improved margins. This reflects a market have been restructured. situation of demand and supply showing - The new Manufacturing Information System greater signs of convergence. Left: An important order went live at the start of June 2004. for circulating Kenyan The Mint continues to uphold its reputation as coins was secured - The installation of new furnaces in the during the year. the world’s premier exporting mint. The Sales foundry was undertaken over the Christmas Below: Part of the extensive team, with continuing support from De La Rue period to improve efficiency and reduce coin storage facilities at International Ltd, have been successful in the Royal Mint. further the unit costs for non-ferrous strip (Molyneux Associates) winning orders internationally, cementing production. Difficulties have been encountered in commissioning the new furnace and work is ongoing to achieve the full potential of this investment.
- Significant improvements in nickel and copper-plating outputs were achieved by increasing process stability and plant availability. This has reinforced the Mint’s position as the leading world supplier in this area.
- The trend in recent years of increasing direct employee productivity and reducing unit costs was maintained. Productivity increased by 16% on 2003-04, while unit costs were reduced by 11%.
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Review of the Year 2004-05
Collector Coin