2010-11 Annual Report
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Office of the Information and 2010-11 Privacy Commissioner of Alberta F M N O O O O I O D F Annual D A A I I R E C O E I A M S C I E I V N E R ReportO P N N I C R T F N E E I P S N S A M M F I O E O I R S N O C R C I I P E E Y I R A R S H N M E D I N I M T F C A A F N T C M H D O F M P C A D E T O I O E O I E N S O O O O C I O R O AC O F O C M D V F I F R T T I F D F S O N R C M C R E F I I N C A O P N M RI I D F N M I R E C O I F E O I A N O E F O O E E C T R D N T T M N I N A I A N C N O H N A Y D M R C I R R I D O N O M O Y M F A O I V C Y R A Y O M N N E A S N M R I P M P F R F R I N F R Promoting a society where personal F F R I C E I S S E A O M T N I R A E T A S A E E N E I N C P I M O A H A E O I I I C E M H A F O H M C R information is respected and publicS T A P Y A C O O N F O A A I A I A S F C I C D A E I T M D Y I E C R M E R T F I bodies are openA and accountable. R S I I M M O O E I N V F H I I M N M I O I P Y T I I D T F I N N T A O N N R I E O I F O F I I F M C T O Y A E M N E M T MM O C A N N I F O T C A S S O O F T N E V D O M O F R A F R O M C O R O I N E O M F V P C D I O N O I E C O H H T D I A A D E O R O F S C F M C S O F M S D I N H S A N I E I C E N H I F R O N A T RO N C F R D F M F F I N C O T V I O O N M I H N A M H E O R E F O I M E N E O E S E I T O S O A O I A E F E I A R S N N A N O N V C P I Y D F V I R O R T F F I V T I I P O O O SR I N N I I S C R O F I N E A O O F H O A C I O M O I C M R I S I S P I O P P H A M T P I A S O N I Y T M F N I M T T O Y S I Y F F I C F R C C T E M S D O S ST I T I R I O R I S P V R H T R A I A O I F E R N N N M O I I N I R R O P Y F V O N I F D I E Y S C N O M I F F E I O Y F O S I O S M A C V E A E A O O F V C E R F N F N S I E I M C M A O N D O O C F O C N T F E C C C O N E F T I S O R M O I T O V I V E T S V E A I C H I C C OI V C N D A R I D O F N H P F M M I C F I N P I E F O O S F O D T M IT I E N R T O A H E O E I O D O A I A S O O S E V Y T R I O A V E O I R P I A I I M H S S I E O I O A H E O I A A N V N N C H O C N T I C C O F M C R E F O R I C F T N E C R H A O T H O Y F T F E F I R H N F O N A E S M M N C O R T S N D D Y N P O E D T O M T M A A O C C Y O O F F C I T I I T I O I N A E C O N F N N O N I I M M M N H O F C R M F P S I FN C O O M A S A D F O C V F D F I F R F T M F M R P I E R O O P C O N N M O C T A M C T I N O F S C T C M I R C V T O E A A R E C I N I I C V O O F F F R E O S MR F O I F E V A VN D A O M C E I C O A O O N M F A N F O N Y A R R A F I C F S F O R E F N O O O N R O N V O I F O A N R I M I D N A F C I N T F M A N I F C R E A P I I O T R O N T F D I M A E R H H O A R A F P M P R I I E S F O T T F F N T O R E R I A C S F O E N O R O R O F O V M F O O R D Y V F E N N O N O C O H O O I E ON I H S C C R O A I F N O Y E N C N M O P O I F I C S M I I M S I E I H I E E N O E N Y S M A F F A I F Y T O I S N T E A A M D O D P C T F I I S E S S I R F R O M S C S O E T E Y M A A O E I R N I M C N R O A I N C D T C I I R D N A A O I I I N A O V E S R N R D M R D N F S F E O I N M I O S Y F E M F E C A O O O M R O F C F C C O I F I I M N M H S M V F N C A O S I E M I O D C R O M I I F O R R N N R I H I P I T F A A A F R I O S O O I S I I N O I M M C E R T A N F M I A T F R N S M E M I V E I M I F T R O C I N N A M M N O M V O C Y P P M T C N M R T I N I D T O H N E S N E Office of the Information and Privacy Commissioner Office of the Information and Privacy Commissioner Office of the Information and Privacy Commissioner of Alberta 410, 9925 ‑ 109 Street Phone: 780.422.6860 Edmonton, AB T5K 2J8 Fax: 780.422.5682 Email: [email protected] October 2011 www.oipc.ab.ca F M N O O O O I O D F D A A I I R E C O E I A M S C I E I V N E R O P N N I C R T F N E E I P S N S A M M F I O E O I R S N O C R C I I P E E Y I R A R S H N M E D I N I M T F C A A F N T C M H D O F M P C A D E T O I O E O I E N S O O O O C I O R O AC O F O C M D V F I F R T T I F D F S O N R C M C R E F I I N C A O P N M RI I D F N M I R E C O I F E O I A N O E F O O E E C T R D N T T M N I N A I A N C N O H N A Y D M R C I R R I D O N O M O Y M F A O I V C Y R A Y O M N N E A S N M R I P M P F R F R I N F R F F R I C E I S S E A O M T N I R A E T A S A E E N E I N C P I M O A H A E O I I I C E M H A F O H M C R S T A P Y A C O O N F O A A I A I A S F C I C D A E I T M D Y I E C R M E R T F I A R S I I M M O O E I N V F H I I M N M I O I P Y T I I D T F I N N T A O N N R I E O I F O F I I F M C T O Y A E M N E M T MM O C A N N I F O T C A S S O O F T N E V D O M O F R A F R O M C O R O I N E O M F V P C D I O N O I E C O H H T D I A A D E O R O F S C F M C S O F M S D I N H S A N I E I C E N H I F R O N A T RO N C F R D F M F F I N C O T V I O O N M I H N A M H E O R E F O I M E N E O E S E I T O S O A O I A E F E I A R S N N A N O N V C P I Y D F V I R O R T F F I V T I I P O O O SR I N N I I S C R F I O E N A O O F H O A C I O M O I C M R I S I S P I O P P H A M T P I A S O N I Y T M F N I M T T O Y S I Y F F I C F R C C T E M S D O S ST I T I R I O R I S P V R H T R A I A O I F E R N N N M O I I N I R R O P Y F V O N I F D I E Y S C N O M I F F E I O Y F O S I O S M A C V E A E A O O F V C E R F N F N S I E I M C M A O N D O O C F O C N T F E C C C O N E F T I S O R M CONTENTS I O T O V I V E T S V E A I C H I C C OI V C N D A R I D O F N H P F M M I C F I N P I E F O O S F O D T M IT I E N R T O A H E O E I O D O A I A S O O S E V Y T R I O A V E O I R P I A I I M H S S I E O I O A H E O I A A N V N N C H O C N T I C C O F M C R E F O R I C F T N E C R H A O T H O Y F T F E F I R H N F O N A E S M M N C O R T S N D D Y N P O E D T O M T M A 2 MessageA O C from the CommissionerC Y O O F F C I T I I T I O I N A E C O N F N N O N I I M M M N H O F C R M F P S I FN C O O M A S A D F O C V F D F I F R F T M F M R P I E R O O P C O N 7 Organizational StructureN 2010‑11 M O C T A M C T I N O F S C T C M I R C V T O E A A R E C I N I I C V O O F F F R E O S MR F O I F E V A VN D A O M C E I C O A O O N M F A N F O N Y A R R A F I 8 The Process: Request For Review/ComplaintC F S F O R E F N O O O N R O N V O I F O A N R I M I D N A F C I N T F M A N I F C R E A P I I O T R O N T F D I M A E R H H O A R A F P M P R I I E S F O T T F F 9 N Office of the Information and Privacy Commissioner T O R E R I A C S F O E N O R O R O F O V M F O O R D Y V F E N N O N O C O H O O I E ON I H S C C R O A I 9 2010‑11F Overview N O Y E N C N M O P O I F I C S M I I M S I E I H I E E N O E N Y S M A F F A I F Y T O I S N T E A A M D O D P C T F I I S E S S I R 9 BreakdownF of Cases Opened in 2010‑11 by Legislation R O M S C S O E T E Y M A A O E I R N I M C N R O A I N C D T C I I R D N A A O I I I N A O V E S R N R D M R D N F S F 9 E Breakdown of Cases Closed in 2010‑11O by Legislation I N M I O S Y F E M F E C A O O O M R O F C F C C O I F I I M N M H S M V F N C A O S I E M I O D C R O M I I F O R R N N R I H I P 9 Breakdown on Non‑case Related Calls, Emails and Written Enquiries I T F A A A F R I O S O O I S I I N O I M M C E R T A N F M I A T F R N S M E M I V E I M 10 Financial OverviewI F T R O C I N N A M M N O M V O C Y P P M T C N M R T I N I D T O H E S N E 11 TheN Freedom of Information and Protection of Privacy Act (FOIP Act) 11 Review of the FOIP Act 12 Statistics 12 Consultations and Presentations 12 Open Government/Data 12 Requests to the Commissioner’s Office 13 Health Information Act (HIA) 13 Health Information Amendment Act (Bill 52) 13 New Custodians designated in 2010‑11 14 Outreach 14 Privacy Impact Assessments 14 New PIA Requirements 14 Investigation Report H2010‑IR‑002 15 Personal Information Protection Act (PIPA) 17 Breach Notification Decisions 19 Case Summaries 20 Other Activities 22 Orders 27 Judicial Reviews And Other Court Decisions 32 Statistical Information 32 Table 1: Cases Opened 2010‑11 Fiscal Year FOIP, HIA, and PIPA 33 Table 2: Cases Closed 2010‑11 Fiscal Year FOIP, HIA, and PIPA 34 Graph 1: Total Number of Cases Opened – A Two Year Comparison 35 Graph 2: Total Number of Cases Closed – A Two Year Comparison 36 Table 3: Cases Opened by Public Bodies, Custodians, Organizations Subject to the Legislation, and Commissioner on Own Motion 37 Table 4: Percentage of Cases Closed by Resolution Method 38 Graph 3: Percentage of Cases Closed by Resolution Method 38 Graph 4: FOIP, HIA, and PIPA Non‑case Related Calls, Emails, and Written Enquiries 39 Financial Statements 53 Appendices 53 Appendix A: Cases Opened 2010‑11 Fiscal Year by Public Body, Custodian and Organization Type 56 Appendix B: Cases Closed 2010‑11 Fiscal Year by Public Body, Custodian and Organization Type 59 Appendix C: Orders and Public Investigation Reports Issued 61 Appendix D: Accepted Privacy Impact Assessments by Public Body and Custodian Type: 2010‑11 2010‑11 ANNUAL REPORT – OFFICE OF THE INFORMATION AND PRIVACY COMMISSIONER OF ALBERTA 1 MESSAGE FROM THE COMMISSIONER This will be my last Annual Report as Commissioner.