Board of Directors

Governance Marks and Spencer Group plc Annual report and fi nancial statements 2014 36 Board of directors Robert Swannell Marc Bolland Alan Stewart Chairman I Chief Executive Offi cer Chief Finance Offi cer Appointed: Appointed: May 2010 Appointed: Oct 2010 Chairman in Jan 2011, Experience: Marc Experience: Alan brings non-executive director in joined M&S from extensive corporate Oct 2010 Morrisons where, as fi nance and accounting Experience: Robert is a CEO, he successfully led experience in highly Chartered Accountant the development and competitive industries as and Barrister. He implementation of its varied as retail, travel and possesses a wealth of knowledge of many different long-term strategy, turning around the business. banking. Alan joined M&S from the aircraft leasing business sectors, banking and the City acquired Prior to this, Marc built up signifi cant consumer company AWAS Aviation Capital, where he was over a 33-year career in investment banking and marketing and international experience at Chief Financial Offi cer. Alan previously spent nine extensive government and regulatory experience Heineken NV, which he joined in 1987. He was years in investment banking at HSBC before from roles with BIS, the Take-Over Appeal Board appointed to Heineken’s Board in 2001, with joining Thomas Cook in 1996, where he held a and the FCA. His signifi cant board experience responsibility for global marketing and the regions number of senior roles including Chief Executive covers a diverse range of industries including retail, of Western Europe, the USA, Latin America and of Thomas Cook UK and Group Chief Financial private equity and real estate. His leadership in the North Africa, becoming Chief Operating Offi cer Offi cer of Thomas Cook Holdings. Following area of governance promotes robust debate and in 2005. As CEO, Marc continues to work with his appointment as Group Finance Director of drives a culture of openness in the boardroom. He the Board in developing and implementing WH Smith plc in 2005, Alan played a central role was previously Senior Independent Director of both our strategy to become an international, in improving the Group’s fi nancial performance. British Land and 3i Group and Chairman of HMV. multi-channel retailer. He was previously a non-executive director of Other roles: Non-executive director of the Other roles: Non-executive director of Manpower Games Workshop Group plc. Shareholder Executive, Chairman of the Governing Inc (USA), Honorary Vice President of UNICEF UK Other roles: Alan will join Diageo plc as Body of Rugby School, Trustee of Kew Foundation. and Director of the Consumer Goods Forum. non-executive director on 1 September 2014. Committees: Nomination (Chairman) Committees: Nomination Patrick Bousquet- John Dixon Steve Rowe Chavanne Executive Director, Executive Director, Food Executive Director, General Merchandise Appointed: Oct 2012 Marketing and Business Appointed: Oct 2012 Experience: Steve Development Experience: John has a joined M&S in 1989 and Appointed: July 2013 wide range of retail and progressed through a Experience: Patrick product experience variety of roles within joined M&S in September acquired from across the store management 2012 as Director of business. John began his before moving to Head Strategy Implementation and Business career with M&S in store management in 1986 Offi ce in 1992. He has acquired considerable Development and has played a key role in creating before moving to Paris, where he spent three years experience from senior positions across the the new marketing strategy for Womenswear. He in various commercial roles at M&S’s European Group. Steve spent 12 years in Clothing and continues to lead the transformation of M&S’s stores and Paris Head Offi ce. He joined the UK General Merchandise, during which he held a in-store environment and the publishing strategy Head Offi ce as a Food Buyer before progressing to number of roles including Head of Merchandising, for M&S.com. Patrick’s extensive experience of Category Manager for Fresh Produce. John has prior to his appointment as Director of Home in the consumer goods industry was built up over a held a range of senior roles including Executive 2004. He was appointed Director of Retail in 2008 career spanning more than 25 years, with 15 spent Assistant to the Chief Executive, Director of and Director of Retail and E-commerce in 2009, in senior global brand management positions in M&S.com and Director of Home. He became briefl y reverting to Director of Retail in 2011 before London, Paris and New York. He joined Estée Director of Food in July 2008 and was appointed his appointment to the Board in 2012. Lauder in 1989 as Vice President and General Executive Director, Food in 2009, moving to Other roles: Director, Strategic Board of the New Manager of Aramis International and was Executive Director, General Merchandise in West End Company. appointed to Lauder’s executive committee in October 2012. 1998. He was Group President of the Estée Lauder Companies from 2001 to 2008. Other roles: Non-executive director of Brown-Forman Inc. Laura Wade-Gery Jan du Plessis Vindi Banga Executive Director, Senior Independent Non-executive director I Multi-channel Director I Appointed: Sept 2011 E-commerce Appointed: Experience: Vindi has Appointed: July 2011 Senior Independent extensive consumer Experience: Laura has Director in Mar 2012, brand knowledge and considerable retail and non-executive director in global business consumer experience, Nov 2008 experience, acquired including signifi cant Experience: over 33 years in senior e-commerce knowledge acquired from her Considerable business and brand experience roles within the consumer goods industry at previous roles at Tesco plc, including Chief having sat on the boards of several leading Unilever plc, including President of the Global Executive Offi cer of Tesco.com and Tesco Direct. companies across a range of industries. Jan was Foods, Home and Personal Care businesses and Laura continues to drive the improvement and formerly Chairman of British American Tobacco as a member of the Executive Board. Vindi was modernisation of our e-commerce and plc and a non-executive director of Lloyds Banking previously Chairman and Managing Director of multi-channel capabilities. She was previously a Group. He was Group Finance Director of Hindustan Lever Limited. He is the recipient of the non-executive director of Trinity Mirror plc and has Richemont, the Swiss luxury goods group, until Padma Bhushan, one of India’s highest civilian held a variety of roles at Gemini Consulting and 2004 and Chairman of RHM from 2005 until its honours. Kleinwort Benson. takeover by Premier Foods in 2007. Jan is a South Other roles: Partner at Clayton Dubilier & Rice, Other roles: Trustee of Royal Opera House African Chartered Accountant. non-executive director of Thomson Reuters, Board Covent Garden Limited, Member of the Other roles: Chairman of Rio Tinto. member of B&M Retail and a member of the Prime Government’s Digital Advisory Board and a Committees: Audit, Nomination, Remuneration Minister of India’s Council of Trade and Industry. Trustee of Aldeburgh Music. Committees: Audit, Nomination, Remuneration (Chairman Designate) Governance Marks and Spencer Group plc Annual report and fi nancial statements 2014 37 Overview Board diversity We launched the Board diversity policy in 2012 with the intention of ensuring that diversity, in its broadest sense, remains a central feature of the Board. Alison Brittain Miranda Curtis This year, the Board has taken some positive Strategic report I I Non-executive director Non-executive director steps towards broadening the diversity of both Appointed: Jan 2014 Appointed: Feb 2012 the Board and our senior management. Our Experience: Alison Experience: Miranda Board Diversity policy on page 51 sets out our brings signifi cant brings a wealth of ambitions with regard to diversity and what this fi nancial and commercial experience of the means for our business, customers and experience combined international consumer stakeholders, as well as the progress we with considerable and technology sectors continue to make against those ambitions. knowledge of running and extensive knowledge customer facing retail branch networks. She was of the global broadband cable industry. During The tables and graphics below provide a visual previously Executive Director for Retail Miranda’s 20-year career with Liberty, she led the outline of our board diversity in terms of gender, Distribution and a Board Director at Santander company’s investments in digital distribution and range of experience and length of tenure. UK. Prior to this she worked at Barclays for content operations across Continental Europe and almost 20 years, holding various senior roles Asia-Pacifi c, most notably in Japan. She was Board gender diversity including Director of Barclays and Woolwich previously a non-executive director of National Retail Networks and Managing Director of Express Group plc. Female Male 100 83% Barclays Small Business Banking. She is a Other roles: Chairman of Waterstones, 71% member of the FCA’s Practitioner Panel. Alison non-executive director of Liberty Global, board 62% attended university in Scotland and the USA and member of both the Institute for Government and 38% has an MBA from Cambridge University’s Judge the Royal Shakespeare Company, Deputy 29% Institute. Chairman of Garsington Opera and Vice Chair of 17% Other roles: Group Director of Lloyds Banking African girls’ education charity, Camfed. 0 Group’s Retail Division. Committees: Nomination, Remuneration Executive Group Non- Committees: Audit, Nomination Board executive How is our board gender diversity improving? Andy Halford Martha Lane Fox Women on the board I I Non-executive director Non-executive director 40% 31% Appointed: Jan 2013 Appointed: June 2007 29% Experience: Andy Experience: Martha 30% 21% 23% brings invaluable brings extensive 20% international, consumer experience in the and digital experience, as successful operation of 10% well as a strong fi nance online and consumer March ’13 July ’13 March ’14 July ’14 background.

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