Ournal of Information Systems Technology and Planning
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ISSN 1945-5259 ournal of Information Systems Technology and Planning Volume 5, Issue 12 Published and Sponsored by: Intellectbase International Consortium (IIC) Journal of Information Systems Technology & Planning Volume 5, Issue 12 Editor-In-Chief Dr. Maurice E. Dawson Jr., Alabama A&M University, USA Contributing Editors Senior Advisory Board Dr. Khalid Alrawi, Associate Editor Dr. Svetlana Peltsverger Al-Ain University of Science and Technology, UAE Southern Polytechnic State University, USA Dr. Jeffrey Siekpe, Associate Editor Dr. Kong-Cheng Wong Tennessee State University, USA Governors State University, USA Dr. Frank Tsui, Associate Editor Dr. Tehmina Khan Southern Polytechnic State University, USA RMIT University, Australia Mrs. Karina Dyer, Managing Editor Dr. Sushil K. Misra Intellectbase International Consortium, Concordia University, Canada Australian Affiliate ISSN: 1945-5240 Print ISSN: 1945-5267 Online ISSN: 1945-5259 CD-ROM Copyright ©2012 Intellectbase International Consortium (IIC). Permission to make digital or hard copies of all or part of this journal for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial use. All copies must bear this notice and full citation. Permission from the Editor is required to post to servers, redistribute to lists, or utilize in a for-profit or commercial use. Permission requests should be sent to Journal of Information Systems Technology & Planning (JISTP), 1615 Seventh Avenue North, Nashville, TN, 37208. www.intellectbase.org Published by Intellectbase International Consortium (IIC) 1615 Seventh Avenue North, Nashville, TN 37208, USA Editor’s Message My sincere gratitude goes to the Intellectbase International Consortium (IIC) program committee for their hard work in producing Volume 5, Issue 12. In addition, I want to thank all of the Reviewers’ Task Panel (RTP), Executive Editorial Board (EEB), Senior Advisory Board (SAB), and the Contributing & Managing Editors (CME) for their efforts, which has made JISTP a successful and indexed academic Journal. They work hard to review, comment and format the various research papers to fulfill accreditation standards. The articles in this issue offer intellectual contributions and focus on the broadening of academic resources, a continuous development and exchange of ideas among global research professionals. This Journal covers general topics in Information Systems Technology (IST) and Planning which have qualitative, quantitative or hybrid perspectives. JISTP examines contemporary topics with special interest to practitioners, governments and academics that pertains to: organization infrastructure, management information systems, technology analysis, strategic information systems, communication transformation and decision support systems. Importantly, it highlights areas such as: (1) IST planning, technology innovation, technology models and services; (2) Practitioners, academics and business leaders who have impact on information systems adoption, both inside and outside of their organizations; and (3) Businesses that examine their performance, strategies, processes and systems which provide further planning and preparedness for rapid technological changes. JISTP seeks research innovation & creativity and presents original topics. The goal of the Journal of Information Systems Technology & Planning (JISTP) is to provide innovative research to the business, government, and academic communities by helping to promote the interdisciplinary exchange of ideas on a global scale. JISTP seeks international input in all aspects of the Journal, including content, authorship of papers, readership, paper reviews, and Executive Editorial Board Membership. We continue to look for individuals interested in becoming a reviewer for Intellectbase conference proceedings and Journals. Potential reviewers should send a self-nomination to the editor at [email protected]. Reviewers may also be asked to be part of the Executive Editorial Board (EEB) after they have established a positive record of reviewing articles in their discipline. Also, I want to thank the Intellectbase International Consortium (IIC) Team for their hard work in producing this Issue. A COMMITMENT TO ACADEMIC EXCELLENCE Articles published in the Journal of Information Systems Technology & Planning (JISTP) have undergone rigorous blind review. Intellectbase is one of the world's leading publishers of high-quality multi-disciplinary research in both Academia and Industry. Intellectbase International Consortium has an unwavering commitment to providing methodical Journal content and presenting it in a comprehensible format. In the areas of integrity and journalism excellence, Intellectbase maintains a high editorial standard. Intellectbase publications are based on the most current research information available and are reviewed by members of the Executive Editorial Board (EEB) and Reviewers’ Task Panel (RTP). When there is lack of research competence on a topic (conceptual or empirical), together the EEB and RTP provide extensive feedback (based on what is known and accurate) to author(s). For upcoming Intellectbase International Consortium (IIC) conferences, please visit the IIC website at: www.intellectbase.org Reviewers Task Panel and Executive Editorial Board Dr. David White Dr. Dennis Taylor Roosevelt University, USA RMIT University, Australia Dr. Danka Radulovic Dr. Harrison C. Hartman University of Belgrade, Serbia University of Georgia, USA Dr. Sloan T. Letman, III Dr. Sushil Misra American Intercontinental University, USA Concordia University, Canada Dr. Jiri Strouhal Dr. Avis Smith University of Economics-Prague, Czech Republic New York City College of Technology, USA Dr. Joel Jolayemi Dr. Smaragda Papadopoulou Tennessee State University, USA University of Ioannina, Greece Dr. Xuefeng Wang Dr. Burnette Hamil Taiyun Normal University, China Mississippi State University, USA Dr. Jeanne Kuhler Dr. Alejandro Flores Castro Auburn University, USA Universidad de Pacifico, Peru Dr. Babalola J. Ogunkola Dr. Robert Robertson Olabisi Onabanjo University, Nigeria Southern Utah University, USA Dr. Debra Shiflett Dr. Sonal Chawla American Intercontinental University, USA Panjab University, India Dr. Cheaseth Seng Dr. Jianjun Yin RMIT University, Australia Jackson State Univerrsity, USA Dr. R. Ivan Blanco Dr. Shikha Vyas-Doorgapersad Texas State University – San Marcos, USA North-West University, South Africa Dr. Tahir Husain Dr. James D. Williams Memorial University of Newfoundland, Canada Kutztown University, USA Dr. Jifu Wang Dr. Tehmina Khan University of Houston Victoria, USA RMIT University, Australia Dr. Janet Forney Dr. Werner Heyns Piedmont College, USA Savell Bird & Axon, UK Dr. Adnan Bahour Dr. Mike Thomas Zagazig University, Egypt Humboldt State University, USA Dr. Rodney Davis Dr. William Ebomoyi Troy University, USA Chicago State University, USA Dr. Mohsen Naser-Tavakolian Dr. Joselina Cheng San Francisco State University, USA University of Central Oklahoma, USA Reviewers Task Panel and Executive Editorial Board (Continued) Dr. Mumbi Kariuki Dr. Khalid Alrawi Nipissing University, Canada Al-Ain University of Science and Technology, UAE Dr. Rafiuddin Ahmed Dr. Natalie Housel James Cook University, Australia Tennessee State University, USA Dr. Regina Schaefer Dr. Nitya Karmakar University of La Verne, USA University of Western Sydney, Australia Dr. Ademola Olatoye Dr. Anita King Olabisi Onabanjo University, Nigeria University of South Alabama, USA Dr. Dana Tesone Dr. Lloyd V. Dempster University of Central Florida, USA Texas A & M University - Kingsville, USA Dr. Farhad Simyar Dr. Bijesh Tolia Chicago State University, USA Chicago State University, USA Dr. John O'Shaughnessy Dr. John Elson San Francisco State University, USA National University, USA Dr. Stephen Kariuki Dr. Demi Chung Nipissing University, Canada University of Sydney, Australia Dr. Rose Mary Newton Dr. James (Jim) Robbins University of Alabama, USA Trinity Washington University, USA Dr. Mahmoud Al-Dalahmeh Dr. Jeffrey (Jeff) Kim University of Wollongong, Australia University of Washington, USA Dr. Shahnawaz Muhammed Dr. Dorothea Gaulden Fayetteville State University, USA Sensible Solutions, USA Dr. Brett Sims Dr. Gerald Marquis Borough of Manhattan Community College, USA Tennessee State University, USA Dr. Frank Tsui Ms. Katherine Leslie Southern Polytechnic State University, USA American Intercontinental University, USA Dr. John Tures Dr. David Davis LaGrange College, USA The University of West Florida, USA Dr. Mary Montgomery Dr. Peter Ross Jacksonville State University, USA Mercer University, USA Dr. Frank Cheng Dr. Van Reidhead Central Michigan University, USA University of Texas-Pan American, USA Dr. Vera Lim Mei-Lin Dr. Denise Richardson The University of Sydney, Australia Bluefield State College, USA Reviewers Task Panel and Executive Editorial Board (Continued) Dr. Robin Latimer Dr. Reza Vaghefi Lamar University, USA University of North Florida, USA Ms. Alison Duggins Dr. Jeffrey Siekpe American Intercontinental University, USA Tennessee State University, USA Dr. Michael Alexander Dr. Greg Gibbs University of Arkansas at Monticello, USA St. Bonaventure University, USA Dr. Kehinde Alebiosu Dr. Mike Rippy Olabisi Onabanjo University, Nigeria Troy University, USA Dr. Gina Pipoli de Azambuja Dr. Steven Watts Universidad de Pacifico, Peru Pepperdine University, USA Dr. Andy Ju An Wang Dr. Ada Anyamene Southern Polytechnic State University,