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Symantec Enterprise Vault with Netapp Storage Systems

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Symantec Enterprise Vault with Netapp Storage Systems Deployment Guide: Symantec Enterprise Vault with NetApp Storage Systems Gangoor Sridhara, NetApp TR-3500 Abstract As the volume of e-mail and other unstructured data skyrockets, it has become increasingly clear that today’s enterprises need a structured approach to archival. The combination of Symantec Enterprise Vault with NetApp storage systems provides enterprises the capability to archive and protect both business-critical e-mail and unstructured file system data in a simple to manage unified storage environment. This technical report discusses in detail the procedures required to complete the installation of Symantec Enterprise Vault in a NetApp unified storage environment. Table of Contents 1. Introduction .............................................................................................................................. 4 1.1. Background on Technical Issues................................................................................................................. 4 1.2. Purpose and Scope ..................................................................................................................................... 5 2. Infrastructure................................................................................................................................................... 5 2.1. Infrastructure-Related Tasks ....................................................................................................................... 6 2.1.1. SnapDrive Software Installation ............................................................................................................... 6 2.1.2. Installing Microsoft Exchange Server ....................................................................................................... 8 2.1.3. Microsoft SQL Server ............................................................................................................................. 10 2.1.4. Domain Users Account Information........................................................................................................ 12 2.1.5. Mapping the Network Share................................................................................................................... 12 2.1.6. Configuring Write Once, Read Many Storage Using SnapLock Software ............................................. 13 2.2. Enterprise Vault Server Architecture ......................................................................................................... 13 2.3. Microsoft Exchange Server ....................................................................................................................... 15 2.4. NetApp Storage Systems .......................................................................................................................... 15 3. Configuration ............................................................................................................................. 16 3.1. Operating System Information................................................................................................................... 16 3.2. Enterprise Vault Configuration Information ............................................................................................... 16 3.3. The Vault Service Account ........................................................................................................................ 16 3.4. SnapDrive Software Installation and Configuration................................................................................... 17 3.5. Microsoft SQL Server Configuration.......................................................................................................... 17 4. Installation.................................................................................................................................. 17 4.1. Preinstallation Checklist ............................................................................................................................ 17 4.2. Preinstallation Tasks ................................................................................................................................. 18 4.3. Installing Enterprise Vault.......................................................................................................................... 18 4.3.1. Enterprise Vault Install............................................................................................................................ 18 4.3.2. Postinstallation Tasks............................................................................................................................. 21 4.3.3. Enterprise Vault Configuration................................................................................................................ 23 4.3.3.1. Configuring Enterprise Vault for Archiving .......................................................................................... 29 4.3.3.2. Configuring NetApp Storage System for Archival Destination ............................................................ 29 2 4.3.3.3. Creating New Vault.............................................................................................................................. 30 4.3.3.4. Creating a Vault Store Partition Using NetApp Storage System Destination Path............................. 32 5. Archival Setup............................................................................................................................ 37 5.1. Create Organizational Unit and Archive Task ........................................................................................... 37 5.2. File System Archiving ................................................................................................................................ 39 6. Summary ................................................................................................................................... 49 7. Caveat ....................................................................................................................................... 49 8. Appendix.................................................................................................................................... 50 8.1. Operating System Required Patches ........................................................................................................ 50 8.2. References ................................................................................................................................................ 50 3 1. Introduction Corporate data belongs to three major groups: structured, semi-structured, and unstructured data. Structured data. Data actively managed by a relational database application. A few examples of structured data are RDBMS data, ERP systems data, and so on. Semi-structured data. Data loosely managed by an application. An example of semi- structured data is a messaging/e-mail environment. Unstructured data. Data not controlled or monitored by any application or database server. Examples of unstructured data include a user’s home directory, incoming fax document, prints, and Microsoft® Office files. While structured data tends to have well-defined processes/procedures for data management such as backup, archival, and compliance, semi-structured and unstructured data is largely ignored. The Symantec Enterprise Vault Server product offers an efficient method to store messaging and file system data in a central archival location. Enterprise Vault manages the archival and retention of the data according to a set policy to a configured location and for a specified period for retaining the data. In addition to the management of e-mail archival, Enterprise Vault also offers a complete solution for file system archival (FSA). This feature allows an Enterprise Vault Server to archive and manage file system data. This paper describes the steps required to deploy Symantec Enterprise Vault in combination with NetApp storage systems. The combination of Symantec Enterprise Vault and a NetApp storage system yields a highly available and scaleable solution ready to solve any enterprise’s most demanding archiving and/or compliance challenges. 1.1. Background on Technical Issues Symantec Enterprise Vault is a software solution designed to archive data, based on a fully configurable organization policy. This solution archives data from a primary application and storage system onto a secondary storage system, providing a fully indexed archive for retention while freeing primary storage capacity and performance. Enterprises without a centrally managed archival system for e-mail environments commonly face several challenges that can affect the usability of e-mail environments as well as the ability to protect user data. As the volume of e-mail increases, a common IT practice is to impose mailbox quotas on mailbox users. While archiving the result of maintaining a “high-water mark” for the volume size, quotas restrict the ability of users to conduct business. Quotas only push the message growth problem to a darker corner of the environment, forcing users to spend increasing amounts of time on managing their own ad-hoc archival of local PST files. These PST files are typically not included in an enterprise backup plan and therefore are unmanaged and at risk. Enterprises implementing a centralized archiving solution solve the problems of both mailbox growth and archive management while freeing valuable production/primary system resources and capacity, resulting in better performing systems
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