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07-0055 (001-170).Pmd 1 6/2/2550, 11:43 AUN-QA Manual Supported by HRK German Rectors’ Conference _07-0055 (000).pmd 1 6/2/2550, 11:44 Preface The Manual for the Implementation of the AUN-QA Guidelines is as a road map for what the AUN-QA calls “the Journey to Uplift the Quality of Higher Education in ASEAN Universities”. With the Assistance from the ASEAN-EU University Network Programme (AUNP) in the area of Quality Assurance (QA), Drs. Ton Vroeijenstijn was recruited to conduct surveys and workshops at the AUN member universities in 9 ASEAN countries. Workshops were conducted, basing on the common criteria and procedures described in the AUN-QA Guidelines. In July 2005, The Chief Quality Officers (CQOs) gathered at the ASEAN Regional Workshop on QA at Vietnam National University, Ho Chi Minh City to discuss concepts and elements of internal and external assessment and also to outline the structure of the national workshops in order to suit each university’s requirement. Subsequent workshops on QA were conducted in Viet Nam, Thailand, Indonesia, Lao PDR, the Philippines, Cambodia, Malaysia and Brunei Darussalam. The Workshops appeared that the Guidelines were not always clear and were sometimes difficult to interpret and implement. It was shown the need to set a workshop on the AUN-QA to train CQOs and to put the Guidelines into practices. The CQOs met again at the Workshop in Yogjakarta in December 2005. They agreed to develop a Working Manual, supporting the universities for applying the AUN-QA Guidelines. The Manual would help the universities’ understanding on the Guidelines. To complete with the Manual, the German Rectors’ Conference (HRK) expressed their willingness to cooperate with the AUN in the framework of regionalization of Quality Assurance as happening in Central America and East Africa. During May - October 2006, the HRK assigned Drs. Ton Vroeijenstijn to work closely with the CQOs in order to finalize the Manual. At the 20th AUN-BOT Meeting in November 2006, the Board of Trustees endorsed the Manual for the Implementation of AUN-QA Guidelines as the AUN publication. On behalf of the ASEAN University Network Secretariat, I would like to express my deep gratitude and appreciation to HRK and AUN Member Universities for their support and excellent contribution to the AUN-QA. My special thanks express to Drs. Ton Vroeijenstijn and Ms. Marijke Wahler of HRK and all CQOs for their continuous commitment and valuable participation in our AUN-QA Activities. Associate Professor Piniti Ratananukul, Ph.D. AUN Executive Director _07-0055 (000).pmd 3 6/2/2550, 11:44 Table of Contents FOREWORD............................................................................................................................1 INTRODUCTION .....................................................................................................................3 Development of the AUN-QA Guidelines .................................................................................3 A manual for the implementation of the AUN-QA Guidelines ...................................................5 1. QUALITY ASSURANCE IN HIGHER EDUCATION .........................................................8 1.1 What is quality and can it be measured?...........................................................................8 1.2 A quality model for higher education ...............................................................................16 1.3 Towards an Internal Quality Assurance system ...............................................................19 2. HOW TO DISCOVER OUR QUALITY?..............................................................................26 2.1 Function of the self-assessment.......................................................................................26 2.2 Principles of effective self-assessment.............................................................................27 3. SELF-ASSESSMENT OF THE IQA SYSTEM....................................................................30 3.1 The IQA model, a useful tool in self-assessment .............................................................30 3.2 Self-assessment in practice .............................................................................................31 3.3 Is the university ready for the AUN-QA label?.................................................................41 3.4 The follow up....................................................................................................................41 3.5 The AUN-QA label ...........................................................................................................41 4. SELF-ASSESSMENT AT PROGRAMME LEVEL ..............................................................45 4.1 A quality model for teaching and learning ........................................................................45 4.2. Self-assessment in practice ............................................................................................47 4.3 The self-assessment report..............................................................................................68 5. SELF-ASSESSMENT AT INSTITUTIONAL LEVEL ...........................................................71 5.1 A quality model for institutions.........................................................................................71 5.2. Self-assessment in practice ............................................................................................73 5.3 Strengths/weaknesses analysis .......................................................................................87 6. INTER-COLLEGIAL ASSESSMENT..................................................................................89 6.1 Why inter-collegial assessment?......................................................................................89 6.2 Preparing the assessment................................................................................................90 6.3 The assessment...............................................................................................................93 6.4 Concluding remarks .........................................................................................................98 7. EPILOGUE.........................................................................................................................99 SUPPLEMENT.....................................................................................................................101 HARMONISATION OF ACCREDITATION IN THE ASEAN REGION .................................101 INTRODUCTION .................................................................................................................101 1. EXTERNAL ASSESSMENT AND ACCREDITATION ......................................................102 2. ACCREDITATION IN THE REGION ................................................................................103 2.1 Accreditation in Indonesia ..............................................................................................104 2.2 Accreditation in Malaysia ...............................................................................................106 2.2.1 Lembaga Akkreditasi Negara (LAN)............................................................................106 2.2.2 The Malaysian Qualifications Agency (MQA) ..............................................................109 2.3 Accreditation in the Philippines ......................................................................................110 2.3.1 AACCUP ....................................................................................................................111 2.3.2 PAASCU .....................................................................................................................114 2.3.3 PACUCOA ..................................................................................................................116 2.4 Accreditation in Thailand................................................................................................118 _07-0055 (000).pmd 5 6/2/2550, 11:44 3. HARMONISING ACCREDITATION ................................................................................124 3.1 Quality Assurance and the Bologna Process ................................................................124 3.2 A pilot consortium for international accreditation ..........................................................126 3.3 The Joint Quality Initiative and the Dublin descriptors...................................................127 3.4. The European Consortium for Accreditation (ECA).......................................................128 3.5. The European Association for Quality Assurance in Higher Education .........................129 3.6. Final conclusion ...........................................................................................................130 4. CONDITIONS FOR HARMONISING ACCREDITATION IN THE ASEAN COUNTRIES ..131 4.1. The INQAAHE Guidelines of Good Practice..................................................................131 4.2. ENQA Standards and Guidelines..................................................................................135 4.3. The European Consortium for Accreditation (ECA) Code of Good Practice ..................138 4.4 Benchmark standards for a reliable accreditation agency .............................................139 4.5 A common framework for accreditation ........................................................................140 4.6 Conclusions ..................................................................................................................143
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