Cordale Housing Association Housing Application Pack – Information Leaflet
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Clydebank Area Housing Office Roseberry Place, Clydebank, G81 1TG Telephone: (01389) 738760
Dumbarton Area Housing Office 24-30 College Way, Dumbarton, G82 1QS Telephone: (01389) 608999
Alexandria Area Housing Office 15-17 Mitchell Way, Alexandria, G83 0LW Telephone: (01389) 608900
Website: www.wdcweb.info/home
Homelessness Section
Clydebank 01389 738624 or 01389 738625 Dumbarton 01389 608999 Out of Hours 0800 197 1004
Shelter line 0808 800 4444
To apply for housing with West Dunbartonshire Council contact your local housing office and make an appointment. Their housing staff will help you complete your application form.
West Dunbartonshire Council housing application packs are also available at our office. Please contact us on 01389 721216 to request an application pack.
1 Cordale Housing Association Housing Application Pack – Information Leaflet
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16 Merkins Avenue Bellsmyre Dumbarton G82 3EB Tel: 01389 765179 Website: www.chconline.org.uk
Bellsmyre Housing Association a community based housing association, which provides housing within Bellsmyre only. It has various property types of 2, 3, 4, and 5 apartment sizes.
77-83 Kilbowie Road Clydebank G81 1BL Tel: 0141 941 1044 Website: www.clydebank-ha.org.uk
Clydebank Housing Association is a general need housing association which provides housing within Clydebank only. It has various property types of 2, 3, 4, and 5 apartment sizes.
631 Dumbarton Road Dalmuir G81 4EU Tel: 0141 952 2447 Website: www.dpha.org.uk
Dalmuir Park Housing Association is a general need housing association, which provides housing within Clydebank only. It has various property types of 1, 2, 3, and 4 apartment sizes some of which are sheltered housing.
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1st Floor 32 High Street Dumbarton G82 1LL Tel: 01389 761486 Website: www.chconline.org.uk
Dunbritton Housing Association is a general housing association which provides housing within Dumbarton and the Vale of Leven. It also has properties in Helensburgh and Lomond. It has various property types of 2, 3, 4 and 5 apartment sizes.
Skypoint Lennox Drive Faifley G81 5JY Tel: 01389 877924 Website: www.chconline.org.uk
Faifley Housing Association is a general needs housing association which provides housing within Faifley only. It has various property types of 2, 3, 4 and 5 apartment sizes.
10 Field Road Faifley G81 5BX Tel: 01389 877752 Website: www.knowes.org
Knowes Housing Association is a general needs housing association which provides housing within Faifley only. It has various property types of 2, 3, 4 and 5 apartment sizes.
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430 (a) Dumbarton Road Dalmuir G81 4DX Tel: 0141 952 4676 Website: www.chconline.org.uk
Trafalgar Housing Association is a general needs housing association which provides housing within Clydebank only. It has various types of properties of 2, 3, 4 and 5 apartment sizes some of which have been adapted for the disabled.
Skypark 5 Level 3 45 Finnieston Street Glasgow G3 8JU Tel: 0141 945 3155
Cube Housing Association is a housing association with properties across Scotland. Within West Dunbartonshire are it has various property types of 1, 2, 3, 4 and 5 apartment sizes in Clydebank, Dumbarton and Vale of Leven.
Abbeymill Business Centre Mile End Mill Unit 1005 12 Seedhill Road Paisley PA1 1JS Tel: 0141 840 6380
Link Housing Association is a national housing association which provides housing across the United Kingdom. Within West Dunbartonshire area it has properties in Vale of Leven and Clydebank. It has various property types of 2, 3, 4, and 5 apartment sizes.
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12 Somerset Place Glasgow G53 7XA Tel: 0141 270 7200
Bield Housing Association is a national housing association with properties in Dumbarton and Vale of Leven. It specialises in sheltered housing and very sheltered housing.
To qualify for housing with Bield you must be 60 years of age or older, or if you are younger, have a disability that requires sheltered housing.
25 Park Circus Charing Cross Glasgow G3 6AP Tel: 0141 341 3200
Trust Housing Association is a national housing association with properties across the United Kingdom. Within the West Dunbartonshire area it has properties in Clydebank. It specialises in sheltered housing and amenity housing. To apply for housing you should normally be aged 60 years or over. (Younger applicants who have a proven need for sheltered/amenity accommodation will also be considered).
Suite 102 The Pentagon Centre 30 Washington Street Glasgow G3 8AZ Tel: 0141 221 1606
Blackwood Housing Association is a national housing association with properties across the United Kingdom. Within the West Dunbartonshire area it has properties in Dumbarton, Vale of Leven and Clydebank. It specialises in housing for people with physical disabilities, but also has amenity and general needs housing.
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Lettings Agents within West Dunbartonshire
Name Contact Number Website
Lomond Lettings 01389 298222 www.lomondlettings.com
JMD 0871 7058777 www.jmdpropertyletting.co.uk
Murray 01389 756888 Refer to Rightmove
B&B 01389 763441 www.EST8.co.uk
Clyde 01389 771777 www.clydeproperty.com
Home for Homes 01389 762444 www.lettinginscotland.co.uk
SB 01389 731730 www.sbproperty.co.uk
GPM 01389 721200 www.gpmproperty.com
Clydebank Est Agent 0141 952 9988 www.clydebankestateagents.net
Caledonia Bureau 0141 952 2284 www.caledoniabureau.co.uk
Source Property 0141 952 4069 www.sourceproperty.net
Remax 0141 339 0204 www.remax-scotland.com
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HHOOWW TTOO AAPPPPLLYY FFOORR HHOOUUSSIINNGG
WHO CAN APPLY?
You can apply for a house with Cordale Housing Association if you are at least 16 years old.
HOW DO I APPLY?
You contact our office to request an application pack. Our housing services staff can help you to complete your application form at our office. If you are unable to attend our office because of a mobility problem or ill health, we can come to your home to help you complete your application form (depending on location). Please call our office to make an appointment on 01389 721216
WHICH AREA, SIZE AND TYPE OF HOUSE CAN I APPLY FOR?
We generally allocate house sizes according to the number of people in the household. You can choose the type of house you wish to be considered for e.g. tenement flat, house only etc. The higher the demand for a house type, the longer you will have to wait before you will be offered suitable housing.
WHAT HAPPENS NEXT?
When we receive you application, we will:
• aim to acknowledge you application the same day we receive it • aim to assess your application within 5 working days, in line with our Allocation Policy • Write to you with information on your points level and the position on our housing list and request any further information we may require.
WHAT CAN I GET POINTS FOR?
Please see the information within this pack – Points System for Applicants.
HOW LONG DO I HAVE TO WAIT?
This depends on:
• your points and your position on the housing list • the houses available of your choice of house type. • What quota the Association is allocating from when a property becomes available
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HHOOWW TTOO AAPPPPLLYY FFOORR AA HHOOUUSSEE
The Association has a very high demand for its houses but has usually only very limited turnover. Given this, it may be some time before the Association is able to make you an offer. However, through our projects we are continually striving to increase our social rented housing stock. For further information which is contained within this booklet please see:
• information on the previous lets • information on other landlords within West Dunbartonshire • information about our projects
HOW ELSE CAN I APPLY?
The Association has a Nominations Agreement with West Dunbartonshire Council, whereby 50% of our net properties available for let, are given to the Council, to provide nominations. It is important that you complete a housing application form with them, as this will significantly improve the likelihood of re-housing via Cordale.
TENANCY REFERENCES
Applicants will be asked to sign a declaration on the housing application form, authorising the Association to request tenancy references from current and former tenancies. If the Association receives a poor tenancy reference the applicant will be contacted to discuss this issue, before the Association makes a decision on any suspension.
WHAT IF MY CIRCUMSTANCES CHANGE?
If your circumstances change, you must let us know immediately. We will review your application at least once a year to ensure your information is correct and that you are still interested in housing with Cordale Housing Association.
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HHOOWW TTOO AAPPPPLLYY FFOORR AA HHOOUUSSEE
YOU MUST REPLY TO OUR REVIEW EVEN IF YOUR CIRCUMSTANCES HAVE NOT CHANGED. IF YOU DO NOT REPLY, WE MAY REMOVE YOUR APPLICATION FROM OUR HOUSING LIST.
WHERE DO I GET MORE INFORMATION?
This pack includes a guide to our allocations policy. You can request the full policy on request. If you need more information or advice, please do not hesitate to contact a member of staff at our office.
COMPLAINTS AND APPEALS
The Association endeavors to operate its allocation system in a consistent and demonstrably fair way. However the Association also has clear procedures for dealing with appeals or complaints arising from the allocations process. Full details of the Complaints Policy and Procedure are available in the reception area in the office. You can also contact us by telephone, email or letter and ask for this to be sent to you. It is also available to download from our website. www.cordalehousing.org.uk
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OOUURR RREENNTT LLEEVVEELLSS –– 22001144//22001155
Phase 1 and 2 Refurbishment Flats
House Type Current Monthly Rent Current Weekly Rent
2 Apt 1 Person flat £244.65 £56.45
2 Apt 2 Person flat £257.00 £59.31
3 Apt 3 Person flat £279.25 £64.44
3 Apt 4 Person flat £289.14 £66.72
4 Apt 5 Person flat £311.36 £71.85
New Build 1, 2, 3, 4, 5, 6, 7, 8 & Area B
House Type Current Monthly Rent Current Weekly Rent
2 Apt 2 Person Main Door £268.75 £62.02
3 Apt 3 Person Main Door £290.98 £67.15
3 Apt 3 Person Terraced House £303.96 £70.14
3 Apt 4 Person Terraced House £313.86 £72.43
4 Apt 4 Person Terraced House £323.71 £74.70
4 Apt 5 Person Terraced/Detached £336.08 £77.56 House
5 Apt 5 Person Terraced House £343.48 £79.27
5 Apt 6 Person Terraced House £355.85 £82.12
5 Apt 7 Person Terraced House £363.27 £83.84
6 Apt 7 Person Terraced House £375.64 £86.69
2 Apt 2 Person Extra Care* £368.33 £85.00 Apartment
* For our Extra Care Apartments there is an additional annual service charge of £3,072.24 per property. This equates to a monthly charge of £256.02. There is also a monthly utility charge of £65.62.
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Dalquhurn Estate, New Build
House Type Current Monthly Rent Current Weekly Rent
2 Apt 2 Person Main Door £284.64 £65.69
3 Apt 3 Person Quarter Villas £310.98 £71.75
3 Apt 4 Person Flats £335.42 £77.41
3 Apt 4 Person Wheelchair £335.42 £77.41 Bungalow
3 Apt 4 Person Terraced House £335.42 £77.41
4 Apt 4 Person Wheelchair £345.97 £79.84 Bungalow 4 Apt 5 Person Semi Detached £359.16 £82.89 House 5 Apt 6 Person Semi Detached £380.29 £87.76 House 5 Apt 7 Person Semi Detached £388.24 £89.60 House
In addition there will be an annual service charge of £211.20 per property. This equates to a monthly charge of £17.60.
COUNCIL TAX BANDING 2014/2015
House Type Band Council Tax Water Sewerage Total
2 Apt Flat A £775.33 £124.80 £144.84 £1,044.97
2 Apt House B £904.56 £145.60 £168.98 £1,219.14
3 Apt House C £1,033.78 £166.40 £193.12 £1,393.30
4 Apt House D £1,163.00 £187.20 £217.26 £1,567.46
5 Apt House E £1,421.44 £228.80 £265.54 £1,915.78
6 Apt House F £1,679.89 £270.40 £313.82 £2,264.11
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RREELLEETT SSTTAANNDDAARRDD
MINIMUM LETTABLE STANDARD
Works Minimum Standard
The house will be cleared of furniture, carpets and General belongings/rubbish from the previous tenant. Floors will be swept Cleanliness out, kitchen and bathrooms surfaces to be washed down. Lofts will be emptied. Gardens attached to the property should be cleared of rubbish and Garden Areas a first cut will be completed. All electrics must be checked and a certificate of inspection will be included in the house file. Any alterations completed to the electric Electrics system by the previous tenant will be removed unless compliance certificate covers them. Gas central heating will have a full gas safety check undertaken Gas and compliance certificate issued to you and a copy will be placed in the house file.
Gas/Electric Where the previous tenant has left a gas or electric cooker, this will Cooking be removed as we are unable to certify their safety.
The smoke alarm(s) will be tested as part of the electric safety Smoke Alarm check.
During the months October - April or during severe cold spells, Water Supply consideration will be paid to whether stopcocks should be shut off and the water supply drained down until the new tenant moves in.
All windows will be fully operational and checked for safety. Window keys will be issued to Windows tenants where we have fitted locks. Broken or cracked glass to be replaced.
Check security and any drafts/water ingress. New locks will be Front Door fitted.
Check security and any drafts/water ingress. New locks will be Back Door fitted.
Internal Pass All pass doors will be intact and operating properly. Bathroom Doors doors will have a locking device.
All loose and missing floorboards to be re-secured/replaced. Floor Floors surface to be even to allow carpets to be laid.
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RREELLEETT SSTTAANNDDAARRDD
MINIMUM LETTABLE STANDARD
Works Minimum Standard
Missing or badly damaged skirtings/facings to be replaced. If Skirtings and possible to repair - should be re-secured and filled where facings necessary. All kitchen units to be thoroughly checked and hinges replaced/adjusted where necessary. Damaged drawers and doors Kitchen Units should be replaced, where possible. Damaged worktops as a result of burning/water ingress should be replaced where appropriate. Medical All medical adaptations should be inspected to ensure that they are Adaptations fully operational and meet with the needs of the incoming tenant (if applicable) where possible. Bathroom suite should be checked for chips/cracks. Where Bathroom replacement of a part of the suite is required the available colour Suite match should be investigated. If colour match is not available a 3 piece white bathroom suite to be installed. Any instantaneous electric shower which has not been fitted by the Shower Unit Association should be removed & re-tiling done as required. Where shower is retained it must have a screen or shower rail. Hot and cold water services and drainage to be in Plumbing working order and free from leaks.
Where plastered surfaces are in a poor condition these will be Plastering repaired as necessary. Decoration Internal decoration is the responsibility of the tenant. However, it is recognised that there may be exceptional circumstances where the Association will require to undertake internal redecoration works, e.g. through neglect.
The need for decoration will be recommended by the Housing or Maintenance Officer, with the decision ratified by the Depute Director.
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SSUUMMMMAARRYY OOFF LLEETTSS 22000077 ttoo 22001144
Year 2007/2008
Total Number of Lets: 19 New Lets: 0 Relets: 19
Year 2008/2009
Total Number of Lets: 81 New Lets: 30 Relets: 51
Year 2009/2010
Total Number of Lets: 18 New Lets: 0 Relets: 18
Year 2010/2011
Total Number of Lets: 76 New Lets: 41 Relets: 35
Year 2011/2012
Total Number of Lets: 121 New Lets: 70 Relets: 51
Year 2012/2013
Total Number of Lets: 40 New Lets: 0 Relets: 40
Year 2013/2014
Total Number of Lets: 33 New Lets: 0 Relets: 33
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LOCATION OF SERVICE
The service is provided from the Cordale Housing Association office 1 Red Row, Renton, Dunbartonshire Monday to Friday, from 9am to 12.30pm and 1.30pm to 5.00pm (office closed Wednesday morning for training)
TYPE OF SERVICE
Officers will actively work with individual customers to identify the specific issues that you want help with. They will discuss your options and agree a course of action with you. They will provide practical assistance according to each individual’s needs. If it is necessary and appropriate they will refer you to another agency that is better able to take action on our behalf.
METHODS OF DELIVERY ADVICE AND INFORMATION IS PROVIDED:
Face to face at our office; by telephone and where necessary an officer can visit the customer’s home. General information is also provided by leaflets, newsletters and on the website www.cordalehousing.org.uk
REMIT/PURPOSE OF THE SERVICE
We provide general information and advice to our tenants, sharing owners, owners whose properties are factored by the Association and to housing list applicants. Our aim is to make sure that customers understand their housing rights, responsibilities and options.
The service provides information and advice on the following housing issues and provides practical assistance including explaining decisions, writing letters and completing forms.
When further assistance is needed beyond that which we provide Officers will refer you to another agency which has the expertise to help.
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WWHHAATT IISS IINN OOUURR AARREEAA
SCHOOLS
PRIMARY SCHOOLS
Renton Primary School Main Street Renton Tel: 01389 752325
St Martin’s Primary School Place of Bonhill Renton Tel: 01389 753044
St Mary’s Primary School Bank Street Alexandria Tel: 01389 752022
Christie Park Primary School Middleton Street Alexandria Tel: 01389 753699
HIGH SCHOOLS
Vale of Leven Academy Place of Bonhill Renton Tel: 01389 757321
Our Lady & St Patrick’s High School Hawthornhill Road Dumbarton Tel: 01389 762101
Dumbarton Academy Crosslet Road Dumbarton Tel: 01389 763373
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CAR MECHANIC
Renton Garage 234 –235 Main Street Renton Tel: 01389 754424
PARKS
Tontine Park Main Street Renton
Christie Park Main Street Alexandria
Balloch Park Drymen Road Balloch
Leven Grove Park Dumbarton
NURSERIES
Riverside Early Education & Childcare Centre C/o St Martin’s Primary School Place of Bonhill Renton Tel: 01389 711327
Vale of Leven Community Nursery (Within St Martin’s Primary) Place of Bonhill Renton Tel: 01389 711327
Carousel Nurseries Broomley House 26 Luss Road Alexandria Tel: 01389 750628
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WWHHAATT IISS IINN OOUURR AARREEAA LIBRARY
Alexandria Library Gilmour St Alexandria Tel: 01389 753425
SHOPS
Scotmid & Post Office 165 (a) Main Street Renton (ATM Machine Facilities)
Swan Stores Main Street Renton
Saltire Stores Lennox Street Renton
CENTRES FOR THE COMMUNITY
John Connelly Centre 30 Main Street Renton Tel: 01389 603572
Renton Integrated Healthy Living Centre
There are 2 GP Practices within the centre, a Podiatry service and also YES (Your Enablement Service) which is a service for disabled people aged 16-65.
Main Street Renton G82 4PD
Tel: 01389 722 250
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WWHHEERREE WWEE AARREE && OOUURR CCOONNTTAACCTT DDEETTAAIILLSS
Cordale Housing Association 1 Red Row Renton Dunbartonshire G82 4PL
Tel: 01389 721 216 Fax: 01389 755 990 Email: [email protected] Website: www.cordalehousing.org.uk
Cordale Housing Association is a recognised Scottish Charity (SC032859) and is registered under the Industrial & provident Societies Act No. 2411 R(S) and with The Scottish Housing Regulator No. 259
We can provide these documents in large print, on tape or on computer disc. We can also provide it in other languages.
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