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Community Learning & Development Service Community Learning & Development Service Annual Report 2014-15 Contents Page Introduction 1 Welcome 2 Measuring & Monitoring Our Performance 3 Employability & Economic Growth 4 Children & Families 13 Safe, Strong & Involved Communities 21 Workforce Development 24 Foreword Introduction Martin Rooney Peter Barry Leader of the Council Head of Customer & Community Services This has been a challenging and dynamic time CL&D plays a key and active part in the delivery of Council and for Community Learning and Development Community Planning Partnership (CPP) strategic priorities. It (CL&D). does this through the Working4U initiative and also through partnership working bringing agencies together to plan and In West Dunbartonshire, CL&D has been deliver services that truly meet the needs of our customers and integrated as part of Working4U. This service communities. supports people who are unemployed progress towards and move into work, providing CL&D has continued to very effectively provide the ‟Learning” assistance with benefits and debt, learning, arm of Working4U. There has been an increase in both the digital literacy and preparation for the world of range of learning provision and the numbers of learners work through tailored client centred provision. successfully completing, with 2522 completing courses under Stages 1-3 of the Strategic Skills Pipeline. It integrates the work of three service areas - Employability, Community Learning & In March 2015, I attended the Youth Alliance’s Consultation Development and Advice Services. Customers Event - ‟We Asked, Youth Said”. This was led by staff from and communities now have a single gateway to CL&D and over 90 young people participated. The results of this services on work, learning and money; an consultation, along with results from the “Penny for Youth approach which has been highlighted as an Thoughts” consultation survey with over 400 young people, will example of Good Practice by Education inform our three Year Plan, meeting the Requirements of the Scotland. Community Learning and Development (Scotland) Regulations. CL&D is responding to the challenges of work Just as successful were the Celebration and Consultation and learning; supporting learners to engage Events held during the year for Adult and Community Literacies with the digital world; supporting our young Learners through the Adult Learning Partnership. The results people towards safe, healthy and positive from this, along with Survey Monkey surveys, have provided a adulthood; and developing new innovative ‟Learners Voice” in developing our three year plan. methods to tackle the problems of Working4U Learning has also recently been awarded a national unemployment and poverty. These initiatives are providing transformative, coherent and Impact Award from Scotland’s Learning Partnership. The Award was ‟in recognition of Working4U Learning’s innovative, targeted joined up services that assist communities to confront these difficult challenges. provision, which successfully encourages those furthest away from the job market to take a step back into learning”. This Annual Report contains many examples of how CL&D is successfully achieving this and With the Council and our partners all facing significant financial highlights excellent partnership working through challenges in the coming years, it is this kind of innovative work community planning. which will be key to West Dunbartonshire successfully implementing the CLD Statutory Regulations for CPPs. I hope you enjoy reading it as much as I have. I look forward to seeing the Working 4U service go from strength to strength and ensure that our customers and communities can continue to experience a truly high quality service. Martin Rooney Peter 1 Lorna Campbell Welcome CL&D Section Head Welcome to the Community Learning and Development (CL&D) Annual Report 2014/15. The service has had to address some key challenges but has also achieved a great deal this past year as you will be able to see from our Report. CL&D has played a key role in taking forward the strategic planning process currently being undertaken to meet the Requirements of the Community Learning and Development (Scotland) Regulations 2013. The 3 Year Plan 2015-18 for Youth Services is being developed by the Youth Alliance whilst the Plan for Adult Learning is being developed by the Adult Learning Partnership. CL&D staff have also engaged with 2 other local authorities, Argyll & Bute and East Dunbartonshire Councils, to successfully obtain a grant to develop a web based planning format designed to embed the requirements of the Regulations within the process (www.cldplanning.com) for the development of the 3 Year Plans. We were also very pleased this year to become one of the first organisations to be awarded the Standards Council Standards Mark in recognition of our provision of high quality CLD learning opportunities. The Panel commended “the clear commitment at all levels to providing high quality CPD opportunities to all CLD staff, including staff from partner organisations, which has created a positive learning culture in West Dunbartonshire”. The Adult Learning, Literacies and Employability Teams as part of the Learning “arm” of Working4U also obtained a Scottish Learning Partnership Impact Award for their work with learners furthest removed from the labour market. In addition, as part of their training through Working4U, West Dunbartonshire this year became one of the first local authorities to offer all our Modern Apprentices the opportunity to take part in the Duke of Edinburgh’s Award Scheme. Learners, participants and volunteers have also continued to play a key role in shaping CL&D services through their active participation in the very successful Youth and Learners’ Voice Consultation Events held during the year. It was lovely to see the huge contribution made by Auchnacraig Learners both to their own and others learning and to the benefit of their local community recognised at the Civic Reception held for them by the Lord Provost earlier this year. This Annual Report has many more examples of the achievements of our young people, adults, community groups, volunteers and staff which I hope you enjoy reading about. Thanks again to everyone for all your hard work over the past year. Lorna 2 Working4U in action Julie has had ill health for a number of years and has been claiming Employment Support Allowance until she was transferred to Job Seekers Allowance (JSA). Due to the criteria and requirements for the new benefit Julie felt she had to learn new skills and develop her confidence in various social situations. Julie felt ready to learn something new and asked her Stepping Stones advisor about courses in her community. She was then referred to CL&D for the confidence and employability skills course ‘New Horizons’. Julie felt a new confidence in herself and about meeting people through participating in New Horizons. During the course Julie improved her employability skills and gained knowledge about other courses and opportunities in her area that could help to develop the skills she needed to improve her job prospects. Julie also undertook various IT courses starting with CV & IT to develop IT and job search skills. She learned to log onto Universal JobMatch, send emails and create CV’s . Julie said of this course ‘It took away the fear of computers and reduced the stress I had been feeling over the JSA requirements’. She also gained her Steps to Excellence certificate completing a course focused on how to develop a positive mental attitude and sustain a developmental approach to every aspect of life. Julie thoroughly enjoyed this course and felt that learning about how to set goals and safely step out of her comfort zone was very beneficial to her as it ‘improved my outlook on life and helped me to cope and think differently about everyday stress’. Julie explained that ‘All the learning I have done has been a positive experience and very good for me, I recommend CL&D courses to people I know and meet. Learning helps you stretch yourself and builds your confidence to do new things and undertake more challenges’. Julie has now progressed onto a part-time Health and Social Care course at West College Scotland and is currently undertaking a Sociology and Psychology in Care course with CL&D. She hopes that this and her plan of volunteering in a care setting will improve her overall job prospects. Measuring & Monitoring Our Performance The Community Learning & Development Service regularly monitors the uptake and delivery of CL&D provision in quantitative and qualitative terms demonstrating a clear link between national, local and service level outcomes. During 2014-15:- o 4,422 - learners participated in CL&D courses o 2,522 - learners successfully completed CL&D courses during the past year while many are still continuing with their learning o 446 - volunteers were supported by CL&D in the delivery of its provision o 594 - adults were involved in community capacity building activity o 47 - groups were involved in community capacity building o 599 - young people were engaged in outreach provision through street work o 1,659 - young people were involved in youth consultation & representation o 243 - learners undertook Literacies related courses o 40 - adults participated in ESOL* courses o 2,070 - learners undertook adult learning related courses o 1,670 - adults successfully completed courses o 1,055 - CL&D participants were awarded a recognised qualification o 1,364 - people with more than one barrier to employment received support *ESOL – English for Speakers of Other Languages 3 Employability & Economic Growth The CL&D Annual Report this year is thematic, based upon the three local priorities within the West Dunbartonshire Single Outcome Agreement that the Service most contributes towards. The Single Speakers Outcome of Agreement Other Languages reflects the long term vision for the area and through improvements in priority outcome areas West Dunbartonshire will become more prosperous and successful.
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