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Lyndall F. Urwick – O Viață Dedicată Promovării Managementului Organizațiilor (I)

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Lyndall F. Urwick – O Viață Dedicată Promovării Managementului Organizațiilor (I) Personalităţi - 517 - LYNDALL F. URWICK – O VIAȚĂ DEDICATĂ PROMOVĂRII MANAGEMENTULUI ORGANIZAȚIILOR (I) LYNDALL F. URWICK – A LIFE DEDICATED TO PROMOTING MANAGEMENT OF ORGANIZATIONS (I) Dr.ing.,lic.teol. Remus LUNGU Prof.dr.ing. Florin LUNGU Universitatea Tehnică Cluj-Napoca 1 INTRODUCERE 1 INTRODUCTION Mai puțin cunoscut la noi și, sperăm Less known to us, and să nu greșim, aproape deloc publicat în hopefully not to be mistaken, România, LyndallFownes Urwick, face almost unpublished in Romania, parte din suita selectă a personalităților Lyndall Fownes Urwick is part care și-au dedicat viața promovării of the select suite of managementului organizațiilor prin personalities who have scrierea de cărți și editarea de articole și dedicated their lives to the reviste -rod ale unor idei proprii sau ale management of organization, by altor autori, prin sprijinirea construcției writing books and editing instituționale a unor platforme de articles and journals, through diseminare a corpusului de cunoștințe și the practical work of practici manageriale într-o perioadă în managerial consultancy and care managementul încerca să-și găsească through the educational training o identitate proprie, prin activitatea activity of generations of practică de consultanță managerială și nu Lyndall F. Urwick (1891 - 1983) managers. în ultimul rând, prin activitatea educațională de formare unor generații de manageri. Revista de Management şi Inginerie Economică, Vol. 18, Nr. 3, 2019 - 518 - 2 REPERE BIOGRAFICE 2 BIOGRAPHY O sinteză chiar succintă a reperelor biografice A very brief synthesis of the biographical ale unei personalități complexe cum a fost cea a lui landmarks of a complex personality such as Lyndall Lyndall Urwick este dificil de realizat, relatările Urwick's is difficult to achieve, the accounts of his despre viața lui făcând „popasuri” consistente pentru life making consistent "stops" to present reviews of a prezenta recenzii ale scrierilor sale. În pofida his writings. Despite these difficulties, we set out to acestor dificultăți, ne-am propus să parcurgem explore the chronology of his life by weaving two cronologia vieții sale împletind două linii ale lines of exposition. The first will highlight the life expunerii. Prima va puncta momentele de viață și and career moments inherent to each of us, and the carieră inerente fiecăruia dintre noi, iar cea de-a doua, second will highlight those moments that marked his va scoate în relief acele momente care i-au marcat evolution as a thinker of organizational management. evoluția ca și gânditor al managementului Lyndall Fownes Urwick was born on March 3, organizațional. 1891 in Northwood, North Malvern, Worcestershire, Lyndall Fownes Urwick s-a născut la 3 martie which means geographically, a little more west of the 1891 în Northwood, North Malvern, Worcestershire, central part of England. ceea ce înseamnă sub aspect geografic, ceva mai la The arrival of the only child of Henry Urwick vest, față de partea centrală a Angliei. and Annis Whitby came to the world under the star of Venirea pe lume a singurului copil al lui Henry the family business, that of making gloves, both on Urwick și Annis Whitby a avut loc sub steaua unei the father's and mother's line, a task that provided afaceri de familie de confecționare a mănușilor, atât them with financial comfort, but also their esteem pe linia tatălui, cât și a mamei, îndeletnicire care le and good social and business relations in Worcester. asigura confort financiar, dar și stima și bune relații The young Lyndall goes through the usual sociale și de afaceri în Worcester [1, p.6.] schooling stages for wealthy children of his Tânărul Lyndall parcurge etapele de școlarizare generation: kindergarten (1894-1897), a local private obișnuite pentru copii înstăriți din generația sa: prep school (1897-1902), then at Boxgrove School in grădiniță (1894-1897), o școală pregătitoare locală Guildford, Surrey (1902-1905), high school at privată (1897-1902), apoi la Boxgrove School din Rapton School (1905-1910), Oxford University Guildford, Surrey (1902-1905), liceul la Rapton (1910-1913). School (1905-1910), Universitatea Oxford (1910- The school years instilled in him a love of 1913). reading, allowed him a good command of English, Anii de școală i-au insuflat dragostea pentru proved his readiness for study, as well as his ease of citit, i-au permis o bună stăpânire a limbii engleze, au writing and the pleasure of writing. In addition, the dovedit o mare disponibilitate a sa pentru studiu, possibilities of spending his holidays in France and precum și ușurința de a face compuneri și plăcerea de Germany, armed the young Urwick with proficiency a scrie [1, p.8]. Apoi, posibilitățile de a-și petrece in French and German, skills that were of great use to vacanțele în Franța și Germania, l-au înarmat pe him during the war years, as we shall see later. tânărul Urwick cu deprinderea limbilor franceză și After graduating from the Modern History germană, abilități care i-au fost de mare folos în anii section at Oxford, in the fall of 1913, Urwick became războiului, după cum vom vedea mai departe. involved in the family business, but his professional După absolvirea pe un loc secund a secției de career was interrupted by his participation as a Istorie Modernă la Oxford, în toamna lui 1913 combatant in World War I, in which he will take part Urwick se angajează în afacerea de familie, însă almost entirely, if we disconsider the break between cariera profesională îi este întreruptă de participarea 1916-1917. Although his aspirations prior to his ca și combatant în primul Război Mondial, pe care îl university studies at Oxford, to pursue a military va parcurge cu o întrerupere între anii 1916-1917, career were not fulfilled, the war brought him a series aproape integral. Cu toate că aspirațiile sale de of promotions along this line: Acting Captain and dinainte de studiile universitare de la Oxford, de a then Staff Captain (1915), respectively Brigade Staff Personalităţi - 519 - urma o carieră militară nu s-au împlinit, războiul i-a Major (1916). adus o serie de promovări pe această linie: Acting But the years of the First World War will Captain și mai apoi Staff Captain (1915), respectiv decisively mark his fate, even if at that time someone maior de brigadă (1916). could only delay his later evolution. Two major Anii Primului Război Mondial îi vor marcha events, related to each other, are worth mentioning însă în mod decisiv destinul, chiar dacă la vremea here. respectivă cineva putea doar să întrezărească evoluția First of all, the meeting with Captain Walker, sa de mai târziu. Două evenimente majore, legate with whom he worked during the 6 months while între ele, sunt de amintit aici.Este vorba întâi, de he was recovering after becoming ill on the front, întâlnirea cu căpitanul Walker, cu care aconlucrat pe an occasion he used to prove his knowledge of perioada celor 6 luni cât a stat în convalescență, după French in relation to the port authorities, railway ce se îmbolnăvise pe front, ocazie cu care și-a putut staff and transport services. This period, although pune în valoare cunoștințele de limbă franceză în short, also offered him the opportunity to get relația cu autoritățile portuare, personalul căilor ferate involved in a variety of activities within the și serviciilor de transport franceze. Această perioadă, campsite in the Rouen Region, which faced deși scurtă, i-a oferit, de asemenea, posibilitatea să se particular logistics, both material and human implice într-o diversitate de activități în cadrul bazei problems, related to receiving new recruits, such as de campare din Regiunea Rouen, care se confrunta cu ensuring their accommodation and food, handling, probleme deosebite de logistică, deopotrivă materiale storage and delivery of military equipment. His și umane, legate de primirea noilor recruți, ca de pildă concern for solving these problems should not be asigurarea cazării și hranei acestora, precum și trivialized, bearing in mind that only during the manipularea, depozitarea și livrarea echipamentelor time that Urwick stayed at Base Assembly camp militare. Preocuparea sa pentru rezolvarea acestor did they pass there 250,000 fighters. His major probleme nu trebuie bagatelizată, ținând cont că doar contributions during this period refer to the în perioada cât Urwick a stat la Base Assembly revision of the system of organization of the Camp, au trecut pe acolo cca. 250.000 de combatanți. activity and the elaboration of an easy-to-use Contribuțiile sale majore în această perioadă se referă procedure manual; streamlining the activity of la revizuirea sistemului de organizare a activității și unloading equipment and supplies from the ships întocmirea unui manualde proceduri, ușor de utilizat; in the port, significantly shortening the parking eficientizarea activității de descărcare a time; providing recruits with the possibility of echipamentelor și furniturilor de la navele din port, buying beer, cigarettes and food between certain scurtând semnificativ timpii de staționare; asigurarea hours, equipping with chairs and tables of the pentru recruți a posibilității de a-și cumpăra bere, canteens, so that they can write letters, organizing țigări și mâncare între anumite ore, utilarea cu scaune shows for them (circus, theater, with famous actors și mese a cantinelor, astfel încât aceștia să poată scrie brought from England); the solution, even if scrisori, organizarea unor spectacole pentru aceștia temporary, of the problem related to the repair of (circ, teatru, cu actori renumiți aduși din Anglia); the footwear. soluționarea chiar dacă temporară a problemei legate The second major event is the providential derepararea încălțămintei[1, p.17]. recommendation he received, to read Frederick Cel de-al doilea eveniment major îl reprezintă Taylor's book, "Shop Management", which he recomandarea providențială pe care a primit-o, de a orders without delay, and which he reads in citi cartea lui Frederick Taylor, „Shop Management”, shelters, after he returned in May 1915 on the pe care o și comandă neîntârziat, și pe care o citește front.
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