SPRING 2021 QUARTERLY NEWSLETTER www.agewell.org.nz Rodney He Manaakitanga Kaumātua Age Concern Rodney Serving the needs of older people

For advertising phone Dave 027 652 5220 or email [email protected] A Kiwi Publications Limited publication | www.kiwipublications.co.nz | Please refer to website for disclaimer 2 AGE CONCERN | Serving the needs of older people SPRING 2021 3

Contact Information Our Services Reputation is everything for Phone: (09) 426 0916 Fax: (09) 426 0917 Shuttle: Throughout Rodney and West Freedom Drivers Hibiscus Coast Email: [email protected] to out-patient Bill Richardson is the owner of Freedom Drivers Address: Shop JA2 Westpac Plaza, appointments at North Hibiscus Coast. Bill brings his experience in nursing 5 Tamariki Ave, Orewa 0931 Shore, , and volunteering with the Cancer Society as well as Postal Address: PO Box 12, Red Beach 0945 Auckland/Starship Hospital, his energy and enthusiasm for assisting our clients & Greenlane Clinic Centre. with their travels and transport. Bill has been building Hospital Shuttle Phone: (09) 426 0918 or Christmas is almost his reputation across the Hibiscus Coast over the 0800 809 342 (press 5) Elder Abuse & Neglect: past 18 months and has become well known for For information, support or here again OFFICE HOURS going the extra mile. “Bill runs a good ship” said one education. client, “I know I can rely on Bill”, said another. 10.00am - 4.00pm Monday to Friday Transitional House. Age Concern Rodney Feel confident and independent without any worries. Age Concern Rodney Board Hireage: Wheelchairs and Walkers Want to give Bill a try? All new clients receive a ‘first available for short term hire. time discount’. T’s & C’s apply. 2020 - 2021 Christmas Freedom is a personalised service. Prices are Advocacy: Advocacy for our members. Chairman: Vincent Harris comparable to (and often less) than a standard taxi. Secretary: Shirley McGinley Skills Bank: Database of gardeners/ Concert We take Total Mobility cards (TM) and are Treasurer/Financial Adviser: Caroline Gilmore cleaners/handymen etc. ACC Registered Vendors. Board: Ann McKenzie, Pam Long, Ian Tucker All local artists! Visiting Service: A one hour weekly visit from Call Bill now on 09 216 5916 Yvonne Copland, Gareth Davies, Audrey Cooper, a volunteer. or 021 041 9486 Lynn Williams. 2pm Workshops: Senior Driver Courses Monday 29th November 2021 TRANSPORT YOU CAN TRUST Staff Various Workshops Centrestage Theatre, Orewa CEO: Catherine Smith TM Cards: Total Mobility Taxi Card Office Receptionist: Tania Henderson Assessment for discount Transport Available if required Health Promotion Coordinator: Paddy Sullivan Taxi Fares. Limited Number of Seats Visiting Service Coordinator: Paddy Sullivan Shuttle Coordinator: Jill Henderson Disclaimer: The views expressed in this newsletter are not Book in early necessarily those of Age Concern Rodney. The inclusion or exclusion Reliable and Call Bill now! Shuttle Drivers: Mark Datlen of any product does not mean that the publisher or Age Concern by phoning friendly service advocates or rejects its use. For more informaon Dave Walker / Craig Oscroft / Bobby Johnson 09-4260916 • Medical appointments • Social and business trips 09 216 5916 or Age Concern Rodney would like to thank all the • Shopping local businesses for their continued support of our GREAT NEWS • Sightseeing and oungs 021 041 9486 fundraising activities. DYNAMIC • Airport transfers Just arrived at • Pets to the vet Total At the heart of everything Age Concern does Mobility ACC • One off or regular REGISTERED is a passion to see older people experience Age Concern Rodney a MARTIAL ARTS Provider VENDOR wellbeing, respect, dignity, and to be included brand new Eftpos machine. • Long trips and local and valued. SENIORS (60+) FITNESS CLASS Age Concern is a charity and relies on the You will now be able All fitness levels welcome support of volunteers and public donations to do to use your card, or cash, Dynamic Martial Arts much of the work we do. To help us help older companion driving people, please consider making a donation of to pay your membership 9 Wainui Road, Silverdale your time or money to Age Concern Rodney. or make a donation. Contact Riley 021 162 4919 www.freedomdrivers.co.nz

Editorial supplied by Freedom Drivers 4 AGE CONCERN | Serving the needs of older people

Justice of the Peace TIPS TO REDUCE THE RISK OF FALLING WHEN WEARING A FACE MASK With Auckland going in and out of lockdown, you may find yourself considering wearing a facemask when out and about to help limit the spread of COVID-19. Unfortunately, for the many of us who wear glasses, masks can cause some loss of lower peripheral vision. The lower peripheral vision is an important sensory function that guides us when we walk and Catherine Smith is available to sign and witness helps to stop us tripping or falling. documents at our office Monday to Thursday, 10am - 3pm. It is therefore essential to consider how to reduce the Phone (09) 426 0916 to make an appointment. risk of falling while wearing a face mask. Some useful tips to consider: • Check your mask fits snugly around your nose and cheeks to reduce any visual impairment and fogging of glasses. • Slow your walking pace to give you more time to NEIGHBOURLY-NESS BUILT IN consider what is immediately in front of you and what trip hazards lie ahead. • If you wear glasses, consider adopting practices They say ‘it takes a village’. At Ryman we’ve to help reduce been creating vibrant communities for more fogging, like When supporting the advertisers within this swimmers do than 35 years, allowing you to enjoy a village magazine PLEASE LET THEM KNOW. with their goggles of like-minded others within your wider village Their continuation enables our newsletter to (such as a drop of family and friends. It’s a great way to stay be provided free of charge - they need to know of washing up connected and socially active. And it’s another North Harbour Law House liquid on where you found them and that the advertising is example of how we’re pioneering a new way of working for them too. glasses). Thanks living for a new retirement generation.

Superbly located in Orewa, Evelyn Page OUR SERVICES Village is named in honour of a pioneering • Property Conveyancing • Enduring Powers of Attorney • Retirement Home Contracts • Estate Planning & Wills New Zealander who set the standard for • Relationship Property • Asset Protection & Family Trusts others to follow. • Family Law • Commercial Law • Elder Law • Financing Transactions Your trusted local experts Call Steph or Jo for more details. EVELYN PAGE VILLAGE Phone 09 427 0550 | www.northharbourlaw.co.nz | [email protected] 30 Ambassador Glade, Orewa, 09 421 1815 1st Floor, North Harbour Law House, 3 Alice Ave, Orewa rymanhealthcare.co.nz 2791 6 AGE CONCERN | Serving the needs of older people

Hibiscus Coast Grandparents Parenting Grandchildren hrissy Aims and Objectives incredible commitment to their grandchildren, C ’s To Provide support and fellowship to grandparents well, it's heartwarming to know you all care enough who are primary caregivers to their grandchildren. to have us there and to listen to our story. The To inform and educate the public and government conversations we had after our talks were lovely, egivin agencies of the complexities and hardship faced by and some of your members even passed on some r g grandparents in the primary caregiver role. great ideas for us to initiate some fundraising or a To assist with tuition for those who need it, to get service options, which we will certainly explore in C them on a level playing field with other children. the future - particularly love the Flybys idea for fuel To Provide opportunities for the grandchildren to vouchers! Services we offer: meet others in the same situation. Need a hand? If you have any questions or would like to contact l General Home Help - dus ng, polishing, dying, l Evening Care - ensure evening meal is eaten, Message from Donna – Support Co-Ordinator us, please don't hesitate to do so, we would love to bed making, bathroom, stove t ops, m icrowaves, undress, leave bed turned down, check house hear from you. Thank you Age Concern! vacuuming, all floors and wet a reas mopped, is locked up and secure. If you know of a gran that is parenting full time, We would like to take this opportunity to thank Rubbish taken o ut. please do pass on our details to them too, thank l Medicaon - support workers are not authorised you all at Age Concern Rodney for having us you. l Laundry - colours sorted, washing done, hung to give medica on but they are able to remind along to speak with you on Friday last week. It was wonderful to be invited so we could share Contact either myself or Bjorn Modigh via email: on line, dried, folded and put away. you to take them. information with you about our organisation [email protected] or phone l Meals - shopping lists, meal planning, food l Companionship - need someone to pop in and and the work we do for our grans and whanau Donna: 021 024 30064 / Bjorn 021 344 864. prepara on, cooking, company while ea ng, check on you, read the newspaper to you, go for caregivers. It is with immense pride that we are If you would like to visit our Website or Facebook washing up and kitchen le� dd. a walk, chat for a while, or even treat you to a able to do what we do, and we are extremely page: day o ut occasionally. grateful for community support, in whatever shape w: https://hbcgpg.weebly.com l Shopping - driven to local shops, a ccompanied it comes, so to have the opportunity to enlighten f: https://www.facebook.com/profile while shopping, bags carried, u npacked and put l Spring Clean - this can be nego ated and some of your members about the work and the Thank you, our bank account details are as follows; away. Or if preferred we w ill shop for you, bring arranged at any me. impact it has, the families struggles that we try HBC Grandparents Parenting Grandchildren home and put away. to turn around for a brighter outcome, and their ANZ 06 0383 0138807 000 l Respite Care - does your carer need a break, l Sleep Over’s - support worker to sleep in the support worker to stay while carer is away. house for a 8, 10 or 12 hour period t o ensure Daydreaming is Changes to ID requirements for NZ l your safety. Full Time Care - 24/7 care can be provided. productive! Post Mail Hold and Special packages can be worked out individually. l Driving - to appointments, Doctors, Hospital, Daydreaming can help us come up with Mail Redirection Service. Hairdresser, etc. new ideas, with research supporting NZ Post have previously allowed individuals to use their “We’ll give you the help the notion that allowing your mind to l SuperGold Card and/or Community Services Card to verify Morning Care - help to get out of bed, that you need, wander can foster creative problem their ID for the purposes of applying instore for the Mail showering, drying, dressing, grooming, e nsure solving, gain clarity about actions Redirection or Mail Hold service. However, NZ Post have breakfast is eaten and hot drink given. and the care needing to be taken, and gather been advised by MSD and Ministry of Health that these that you deserve” inspiration. cards do not meet the appropriate legal identification It’s not laziness, which implies an requirements, meaning that these two cards are no longer unwillingness to act. For example, the accepted as ID. This includes a SuperGold Care that has a concept around Wu Wei means allowing photo on it. outside forces to work through you Individuals can still use a Driver’s Licence, Passport, a without pushing back against them. Certificate of identity (issued under the Passports Act), Try two minutes of doing nothing – can or Kiwi Access Card (formerly known as HANZ 18+ card) you do it? donothingfor2minutes.com to verify their ID’s that have expired (e.g., your Drivers Licence) as a form of ID. 8 AGE CONCERN | Serving the needs of older people SPRING 2021 9

weight, or a poor diet. Message from the Unite Against What is • Lack of exercise. RATES REBATE SCHEME Covid Team: COVID-19 Vaccine & • Increase in headaches, stomach aches, muscle From 1 July 2021, the maximum rebate and “carer burnout”? aches and lowered resistance to illness, or existing Immunisation Programme Manutu income abatement threshold of the Scheme will Burnout occurs when a carer experiences ongoing conditions flaring up or worsening. Hauora Ministry of Health be adjusted by increasing: physical, mental, and emotional exhaustion caused • Overuse of alcohol, drugs, prescribed medications, • The maximum annual rebate by the unrelieved high stress levels of their caregiving smoking or other risk behaviours to distract from Vaccinating against COVID-19 reduces the risk of from $655 to $665 and role. the stress. the virus to you, your whanau, and your community. • Loss of compassion – in extreme cases, The more people that vaccinate the stronger we will • The income abatement threshold It can become a debilitating condition. By the time neglectful. be. The Ministry of Health is giving everyone over from $26,510. a caregiver realises they are on the road to burnout, • Constant concerns about money. 16 the opportunity to get their free vaccine this year, These changes reflect the 1.4% movement of the they are likely to already be experiencing a range of • Feeling uncertain about the future. vaccinating those at greater risk first. Consumer Price Index (CPI) All Groups index for its symptoms. If reactions become extreme, and if a carer continues From Friday 23rd July people in Group 3 can call the the 2021 calendar year. The good news is that with proactive, daily self-care, to be in crisis without support, the carer, those COVID Vaccination Healthline on 0800 28 29 26 to burnout can be prevented or tuned around. who rely on them, and others around them can book their vaccination if they don’t already have an Here are burnout indicators commonly experienced potentially be at risk of serious harm. Tragedies appointment. You are in Group 3 if you: 10 TIPS TO STOP ELDER ABUSE can occur when a burned-out caregiver has become by carers: Are aged 65 or over. 1. Love and cherish your older relatives. overwhelmed, violent, or mentally unwell. • Exhaustion and a lack of energy, or feeling wired, Have a relevant underlying health condition. 2. Phone, zoom or facetime older people. agitated, restless and unable to stop. “CARING FOR MYSELF IS NOT SELF-INDULGENCE. Are disabled or caring for a person with a disability. 3. Visit older people in your neighbourhood. • High levels of worry and anxiety. IT IS SELF-PRESERVATION’ – Audre Lorde. Are pregnant (any trimester). 4. Involve older people in your social activities 5. Encourage older people to make their own • Often emotionally overwhelmed. Anyone who has received an invitation to book is • Difficulty coping with even everyday matters – it’s decisions. encouraged to use the link in the invitation to book 6. Support older people to use their money hard getting through a day. online. • Brain fog – difficulty concentrating and focusing – for their needs. forgetful. WOOL WANTED Any people in Group 3 that haven’t received an 7. Honour older people’s wisdom. • Strong emotions, including irritation, impatience, invitation can make a booking by calling 8. Enable older people to set their own pace. anger, rage as well as: 0800 28 29 26 between 8am and 8pm 7 days a 9. Speak respectfully and listen to older ~ Sadness and grief. week. Translators are available if needed. people’s stories Any colour wool would be appreciated. 10. Seek advice from any Elder Abuse Service ~ Negativity, low mood – just not enjoying A nation advertising campaign to promote the COVID Please leave wool at Age Concern Rodney or Age Concern if you think an older person things as before. Vaccination Healthline 0800 number to everyone in office or phone 426 0916 for collection. is being abused. ~ Feeling stuck and without motivation. Group 3 started on Friday 23rd July 2021. ~ Feeling things are out of control. ~ Resentment. ~ Low self-esteem – not feeling good enough. • More likely to overreact to arising situations. DOING NOTHING Considering a lifestyle change • Social isolation – feeling left out of things, lonely and unsupported, or choosing to socially withdraw. DOING NOTHING OFTEN LEADS TO but don’t know where to start or • Relationship tensions. THE VERY BEST OF SOMETHING who to talk to? • Tearfulness, mood swings, anxiety issues, panic For many years Grant Haworth from Barfoot & Thompson has worked in partnership attacks, depression. - Winnie the Pooh - with Age Concern, to help support seniors wishing to sell their home. Grant is now part of a specialised team of salespeople who are experts in supporting seniors in • Reactions to traumatic, frightening situations transitioning to a more suitable home or a retirement village. When was the last time that you did absolutely experienced personally or by the person cared for If you are thinking of making a move, contact us for a no-obligation discussion about (e.g., replaying events, nightmares, on alert for nothing? Can’t remember? You’re not alone how we can help you. Remember to ask about our special offer for seniors more threats, avoidance of triggers). but being able to completely switch off – to still • A sense of hopelessness – in extreme cases, our minds and hands and just be – can have wonderful benefits. suicidal thinking. Grant Haworth Rita Oliver Tania Brown • Sleep difficulties – too little or too much. NORTH SHORE RODNEY DISTRICT CENTRAL & EASTERN BAYS By Angelique Kasmara 021 194 4095 021 116 6377 021 125 0931 • Changes in eating habits – losing or gaining villageguide.co.nz 10 AGE CONCERN | Serving the needs of older people SPRING 2021 11

SUPERGOLD CARD To Gift or Not to Gift Three Sisters TIPS TO HELP WITH ANXIETY ATTACKS Although gift duty has been abolished, gifting large Three elderly sisters, ages 92, 94 and 96, shared sums isn’t necessarily a good idea, depending on Look around you. a house together. One evening, the 96 year old where your priorities lie. Below we comment on sister went upstairs to take a bath. As she put her Find five things you can see some queries that we as lawyers are commonly foot into the tub, she paused. “Was I getting into asked to advise on. Four things you can touch the tub or out?” Can I gift money? Three things you can hear “You darn fool,” said the 94 year old. “I’ll come up In short, yes you can. Without gift duty, you can gift Two things you can smell and see. “When she got halfway up the stairs she as much as you like whenever you like. paused. “Was I going up the stairs or down?” and One thing you can taste Should I gift money? The 92 year old sister was sitting at the kitchen This is called grounding. It can help you feel like There is no one size fits all answer to this question. table drinking a cup of tea and thought, “I hope you have not lost all control of your surroundings. A gift of an asset, whether it is money or goods, I never get that forgetful, knock on wood.” She So follow the exercise, find your surroundings means that you lose legal ownership of that item. shook her head and called out, “I’ll be up to help stay calm at all times. The SuperGold Card is a free discounts and Accordingly, if you are considering gifting, calculate you both as soon as I see who’s at the door.” concessions card available to residents accurately what you can spare, because a gift is final. who are aged 65 or over and those under 65 years Also consider the possibility of Residential Care A wife asked her husband: receiving New Zealand Superannuation or the Subsidy (“RCS”) implications. Gifting can be looked “What do you like most in me, my pretty face or Veteran’s Pension. If you want to add a photo to your upon by the Ministry of Social Development as “asset my sexy body?” card, you can do this at your nearest AA Driver and deprivation” in the context of an RCS regime which Vehicle Training Licensing Agent. is asset tested. If you wish to best protect your He looked at her from head to toe and replied, chances of eligibility for the RCS in the future, you are “I like your sense of humour!” What you need to provide: safest to gift at the rate of $13,500/annum if you are 1. Proof of who you are: a couple, or $27,000/annum for a single person. Try and complete all desired gifting well before the need 2. If you were born in New Zealand provide one for rest home care arises, because the threshold for type of official identification that has your full allowable gifting in those five years prior to an RCS Bank with legal name and your date of birth (for example, application, drops right down to $6,500/annum. your birth certificate, passport, driver licence, What if I choose to gift to one of my children and confidence. firearms licence, deed poll). not the others? We’re here to help make your everyday banking easier. 3. If you were born overseas provide proof that If evening up between the children is important to you have a right to live in New Zealand (for you, but you lack the cash to achieve this with gifts example, a citizenship certificate, a New Zealand to all the brood at once, speak to your lawyer about Better Banking Workshop. altering your Will to provide an “evening up” provision In-branch workshops to help you passport, a passport from another country with set up internet and mobile banking. residence class visa or proof of permanent in the Will. The clause would effectively record that asb.co.nz/workshop ‘Sandy’ has already had $x during your lifetime and residence). How to bank online. therefore when your estate is ultimately distributed, Get step-by-step guides to learn ‘Sandy’ has her earlier gift deducted off her about internet and mobile banking. 4. If your name has changed, provide your asb.co.nz/how-to marriage certificate, deed poll, or other proof of inheritance, to the effect that at the end of the day, the name change. the children have then all received an equal sum. Your direct line to ASB. If you’re 65 and over, call our priority line. 5. All people applying need to provide two more 0800 272 119 One should never count the years – one should documents that help to prove who you are (for count one’s interests. I have kept young trying example, a marriage certificate, bank statement, never to lose my childhood sense of wonderment. phone or power account, driver licence). I am glad I still have a vivid curiosity about the 6. One of the documents above must be at world I live in. least two years old. Helen Keller 12 AGE CONCERN | Serving the needs of older people SPRING 2021 13

receive your Outpatient appointment letter. It is Shuttle Newsletter: Rodney Hospital Shuttle COMPULSARY to pre book a seat a MINIMUM of Security For Older People Property and Valuables This mapThis is mapshowing is show whereing where the Age the Concern Age Concern Rodney Rodney 3 Shuttle working travels days to before and from. the appointment, This Service is advanced a Pre- Callers at your Home • Never talk to strangers about your financial ShuttleBooking travels to Service and from., it is This recommended Service is athat Pre- booking abooking seat on theis recommended. shuttle should be made when you receive • Never open the door automatically after a knock affairs. Bookingyour Service, Outpatient it is recommended appointment letter. that booking It is COMPULSARY The toShuttle pre book coordinator a seat a MINIMUM will arrange of pick-up3 working times days – insist that all callers identify themselves. • Only deal with reputable firms for repairs, etc. a seat onbefore the shuttlethe appointment should be, advancedmade when booking you is recommendedwith passengers. by phoning the afternoon the day • Never allow persons off the street to use your • Do not rush into any financial proposal or contract The Shuttle coordinator will arrange pick-up times with passengers by phoning the afternoon the day before, telephone or check your appliances. without consulting an expert or family member. if appointment falls on a Monday the coordinator will call the Friday before. • Always keep a safety chain on or have a peephole installed to check on who is calling. Safety and Valuables • Ask for and verify credentials. Then ring the • Never keep large amounts of cash in your home. organisation to check on the individual before • Consider keeping valuables such as jewellery allowing entry. you do not wear often, share certificates or other • Never admit that you are alone in your house. important documentation such as deeds in safe • For women living alone, a good idea is to leave an custody at the bank. old pair of men’s shoes at your front door. • Never show your jewellery to persons who help around the home and always keep them in a safe Protect your Money place out of sight. • Beware of unknown persons offering goods or • Have a trusted family member take photos of your services at low rates. most prized pieces and have them valued so they • Do not give money to door-to-door collectors for can be identified houlds they go missing. charity unless you know the charity and they have verification.

Life’s Great Age Rodney Community to Hospital Age Concern Rodney Shuttle Returns No with Northern Arena Shuttle Operating Times Later than. (see the below timetable) To for appointments between Morning appointments the Shuttle returns 1pm 9.30am – 2.30pm Afternoon appointments the Shuttle returns 3.30pm To Waitakere Hospital for appointments between Morning appointments the Shuttle returns 12pm Buy any grind lenses and 10.30am – 1pm Afternoon appointments the Shuttle returns 2.30pm To Auckland Hospital for appointments between Morning appointments the Shuttle returns 12.45pm get a massive off 10am – 1pm Afternoon appointments the Shuttle returns 3.15pm To Greenlane Clinical Centre appointments Morning appointments the Shuttle returns 12.30pm a 2nd pair! between 10am – 1pm Afternoon appointments the Shuttle returns 3pm Phone: 09 425 7002 Rodney Shuttle Fares: (No one way fares) (No one way fares) Rodney• Rodney Shuttle – North Fares: Shore Hospital $15 Return Email: [email protected] • • Rodney Rodney – Auckland – North Shore and WaitakereHospital $15 , Return and Greenlane Clinical Centre $30 Return Visit: 23 Neville Street, Warkworth • • North Rodney Shore – AuckHospitalland pickand Waitakereup to Auckland Hospital Hospitals, and Greenlaneand Greenlane Clinical Clinical Centre Centre $30 Return $12 Return • until 30.11.2021. Shuttle North office Shore hours: Hospital Mon- pickFriday up 9.30am to Auckland – 4pm Hospital - Phone and 09 Greenlane 426 0918 Clinical or 0800 Centre 809342 $12 Return (press 5) Shuttle office hours: Mon- Friday 9.30am – 4pm - Phone 09 426 0918 or 0800 809342 (press 5)

14 AGE CONCERN | Serving the needs of older people SPRING 2021 15

Craigweil House Commemorate the bed was so high and she was so short. Mrs We Wish You a Merry Solstice dancing, and some singalongs while the home Jolly's terraced house was under the Viaduct and it twinkled with tinsel and other Christmassy décor. The Late ‘Helensvillian’ Artist, continually rumbled with trains puffing through on The local rest home and hospital, Craigweil House, event was fully catered with a beautifully arranged the main London/Edinburgh line. Chris said that he recently held the annual Midwinter Christmas spread including sweet baked goods, savouries, and Chris Bailey could never understand what Mrs. Jolly said as her Party. There was live entertainment with singer and club sandwiches. accent was a thick Durham one. keyboardist Joe Fingers performing a winter-themed Craigweil House is having plaques made to commemorate the life and art of Helensville artist, concert for residents and staff. Midwinter or the Chris Bailey. A creative and kind man, Chris used to Moon Landing winter solstice is shortest day of the year, and the read his poetry to residents living at Craigweil House In Los Angeles Chris amount of daylight increases each day afterward. in Memory Care. Chris was born on the 16th of July lived on Cove Avenue Mr and Mrs Claus made a special guest appearance 1941 in England and lived a full and interesting life. in a house that was full at the party bearing small gifts and having a dance After Chris passed away in 2018, his wife Barbara of character, wooden with residents. The annual Midwinter Christmas Party Bailey contacted Craigweil House to ask if they beams, open fire and brings warmth and good cheer to this a cold part of would like to obtain a selection of his oil paintings, views that overlooked the year. Residents and the team enjoyed mingling, then hanging in her and Chris’s Helensville home. the city. The house was Craigweil House’s facility manager, David Halewood, on a hill-side. It was a met with Barbara and chose four of the paintings climb down to the road Craigweil House is a charming historical building chronicling Chris’s life story. She explained to David and up to the back located on Parkhurst Road, opposite the Parakai that each painting represents a unique period of where the old V-dub was pools. Boutique and family-owned, for personalised Chris’s life. Plaques detailing these periods are being parked. The house had compassionate support and care, call Craigweil made to be placed under each painting displayed at an enormous rubber tree House on 09-420 8277. Craigweil House, located on Parkhurst Road, opposite growing through its back Editorial supplied by Henrikwest Care Group the Parakai pools. deck. On the night of the Moon Landing Chris and his wife, Barbara hooked the TV up under the tree Boys By The Sea and watched the news from their loungers. Chris Bailey was born in The picture shows Chris walking away from the Surbiton, Surrey, England house, up the hill towards the car park. “ ” and spent his childhood We warmly invite in Bognor Regis. He had South of France As part of The Modern Languages Course at Durham you to visit our happy memories of his unique boutique time in Bognor, of hours University, Chris Bailey lived for a year in Draguignan, spent playing on the beach. France. During that time he taught English at the care facility Chris went to prep-school local high school. This painting shows his apartment, in Bognor and this painting with its red carpet, black shows him with his two settee, flowers, the door school friends, Ellis Korn to the balcony and the sea and Harris doing what they were told not to do - beyond. Chris is sitting running under the waves at his desk reading a breaking on the promenade newspaper. There is a small radio on the desk. An open and getting soaking wet. Situated just o the Twin Coast Discovery book is on the settee where Highway, Craigweil House is located next to the Landlady he has been lying and Parakai Thermal Springs. We oer a continuum At Durham University Chris reading. Mademoiselle of care as well as respite and day stay options. read Modern Languages - Cat, his landlady, is French and Spanish. His entering his room with a Come in for a cuppa or ring us today to discuss first lodgings were with letter from England in her a complimentary stay day. hand. During that time, Mrs Jolly, a small Durham 143 Parkhurst Road, Parakai Barbara, his future wife and woman who Chris said (09) 420 8277 | [email protected] he could never see when Chris, wrote letters to each www.craigweilhouse.co.nz she entered his room as other every day. Editorial supplied by Henrikwest Care Group 16 AGE CONCERN | Serving the needs of older people SPRING 2021 17

Age Concern LIFE TUBES A month's worth Why I am a funeral director family that I am looking after as they plan the farewell for their loved one. The life stories that are shared of free dinners Hazel James A Life Tube can was a prize much are always very interesting and often inspiring. appreciated by Age At some time in our life we will all need the services No two days are ever the same and work can be speak for you Concern Rodney of a funeral director. It is as certain as having to pay unpredictable but is always very rewarding. when you can’t. volunteer Josie taxes and it is important to have professional support Funerals have become more personal as attitudes Crawford. Josie was on the other end of the phone when someone you have changed and while a traditional funeral service This is a special tube which made an honorary love dies and you need help. is still a popular choice, there are plenty of other contains vital personal Age Concern Dignity The funeral business has been very much an integral creative options for families. information for emergency Champion last week, part of my family heritage with my father, Ray Jagger services in case of accident or Death doesn’t come for only those who are old and with a presentation working as a funeral director on the North Shore for illness. grey, it comes to all of us, whether we are ready on June 4 at Age over 50 years. Prior to his death last year he actively or not. My job has taught me to not put off things Age Concern Life Tubes are small Concern's Orewa office. With the certificate supported myself and Windsor Funerals and it is an until tomorrow, because tomorrow is not always sealable plastic containers with a of appreciation came 30 meals provided honour to be able to continue his legacy. guaranteed. red label. by Tomorrow's Meals. Thanking her for her I am passionate about helping families and know that I truly believe if you are going to spend your life work. Age Concern Rodney Chief Executive Inside, you will find a form you can use to communicate any when I answer a call, no matter what time of day or working, you are better off spending it in a job you Catherine Smith said Josie has done a lot of medical conditions, medications, doctor, next of kin, and night, I can make a genuine difference to the person love and I certainly love my job. valuable work since she became a member contact numbers to be used by emergency services coming on the other end of the phone. To guide and comfort of the organisation a decade ago. This to your aid in a medical or civil emergency. those who are grieving, is one of the most important incudes volunteering for the Time Out Fun For personal care and guidance at gifts I can give to a family. The container is kept inside your refrigerator, with a red Day, Accredited Visiting Service and Elder any time phone the team at sticker to alert emergency personnel. They are trained Abuse campaign. "Volunteers are so vital to You meet a lot of people from all walks of life and Windsor Funerals (09) 477 2433 to look inside your fridge for a Life Tube. A refrigerator Age Concern and we can't thank you enough cultures and I love forming a relationship with the has a good chance of surviving earthquakes or floods, it for all you do," Catherine said. "People like is distinctive and hard to miss, can usually be found in the you make NZ a better place." Pictured is same place, and almost all homes have one. The humble Catherine, left, presenting Josie with her fridge – your emergency information storage vault! certificate.

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Senior Drivers ROD SLESSOR so call us today NO Exams or Driving Tests HAZEL JAMES on (09) 477 2433 for an information pack or a no obligation Enquiries and Bookings chat with for the next Workshop The care one of our team. Age Concern Rodney (09) 477 2433 [email protected] you deserve Phone 09 426 0916 /windsorfuneralsnz at a price Cremation packages start windsorfunerals.co.nz you can afford. at $2200 gst inclusive

editorial supplied by Windsor Funerals 18 AGE CONCERN | Serving the needs of older people SPRING 2021 19

editorial supplied by the Retirement Villages Association RETIREMENT VILLAGES ASSOCIATION Elder Abuse Helpline RVA RELEASES A BLUEPRINT TO TAKE US FORWARD BEQUEST FORM You may have seen some media coverage of the the CFFC to survey all members annually to examine The Elder Abuse Helpline now includes a text Commission for Financial Capability’s (CFFC) White emerging trends and work with members, residents and number and an email address, to make it even Paper that proposes a review of the retirement village the Retirement Commissioner to design a best practice Please take/send this form to your easier for people to access help. legislation. In our view this proposal is misplaced, as the approach to re-licensing that reflects the reality of the legal adviser for incorporation into That is in addition to the existing free hotline: legislative framework protecting residents’ interests in local real estate market, yet ensures residents’ estates do your will. the village is both robust and world-leading. The beauty of not wait an unreasonable period of time for a refund. 0800 EA NOT OK the regime is that it permits a huge range of commercial “We agree there is a role for continuously educating As many as one in ten older people in New Zealand terms that allow residents genuine choice about their will experience some kind of elder abuse, and the operators and residents about the re-licensing process I……………...... ……………………………………………… village. Looking for somewhere that shares capital gain? and to encourage best practice including dealing with majority of cases go unreported. There are villages that do that. Want the certainty of a potential drawn-out re-licensing times,” said Mr Wilkinson. There is no single 'type' of elder abuse. Any act that fixed weekly fees? 60% of villages offer that. And so on. causes harm to an older person is elder abuse. The blueprint also sets out plans to review Occupation …...... ……………………(your full name) However, we also recognize that there are aspects of Rights Agreements (ORAs) to address any perceived the commercial terms, which are the focus of the CFFC’s The new email and text number will improve the unfair terms or confusing clauses and ensure clarity accessibility of support services for older people, White Paper, that can create problems for residents, around what the resident and operator are responsible Give to Age Concern, Rodney especially if units take longer to re-licence than expected and also give us a better understanding of elder for, in particular, repairs, maintenance and replacement Incorporated, Shop JA2, Tamariki abuse in New Zealand. and families have to wait longer than desirable for the of operator-owned chattels. repayment of the capital sum. Avenue, Orewa, for its general “We will work with our members, residents and the Contact via Text: 5032 On 25 May 2021, at our Conference, the RVA launched Retirement Commissioner to identify best practice for purposes the following: or Email: [email protected] a comprehensive blueprint to introduce a range of future ORAs which define each party’s responsibilities, so Find out more about elder abuse and where to go improvements in the industry. In particular, the blueprint that residents are not responsible for usual maintenance Amount in words:……...... …………………………… includes providing residents with a stronger voice, to for help on the SuperSeniors website: and replacement of operator-owned chattels, whilst www.superseniors.msd.govt.nz strengthening the complaints process and working with protecting operators from bearing the cost of making ...... …………………………..………...... ……..... the CFFC to monitor re-licensing times so best practice good resident abuse or damage to chattels. standards can be developed. “Already some operators have moved towards this And/or assets, property and shares Worried about changes in your loved The RVA will also explore establishing an Ombudsman to position and we anticipate the majority of operators will as listed below: one’s memory or behaviour? hear and resolve complaints and invite an independent follow quickly.” member of the public to sit on its Executive to represent Struggling to care? residents’ interests. Retired High Court Judge Hon. Dr The RVA has worked with the CFFC to develop best This is not effective until written in John Priestly QC is already the independent chair of the practice standards around the disclosure of information about residents’ transfer to care and have called for these your will, which must also be signed. TIME FOR A BREAK? RVA’s separate Disciplinary Authority to look at complaints Bethany Hill Dementia Care is certified by Ministry of Health to provide: about egregious operator behaviour. to be incorporated into the Retirement Villages Code of Please let us know if you make a Practice. Long Term Care | Day Care | Respite Care “The growth of our sector, the fact more than 100 Kiwis bequest so we can personally thank “We also agree that the retirement sector can encourage are choosing to move into a retirement village every week you. and the overwhelming satisfaction levels among residents best practice standards, as is illustrated by the sector clearly demonstrates that we have struck the right actively encouraging operators to stop charging all fees Age Concern Rodney Incorporated ONE FREE balance between robust regulatory oversight and effective when a resident moves out,” says Mr Wilkinson. CC10731 DAY CARE self-governance,” says RVA President Graham Wilkinson. “This is an example of education and market pressure. CALL US NOW “However, we accept there is always room for The practice was extremely rare 20 years ago, but today Physical address : TO BOOK improvement and refinement around certain practices as the majority of villages have adopted this practice and we expect more to follow, although this will always be a Shop JA2 Tamariki Avenue our sector and our offering evolves. This blueprint sets Orewa, Auckland, 0931 BH out the tangible and definitive steps we will be taking to challenge for smaller and not-for-profit villages.” achieve that goal.” Last year, the RVA signed a Memorandum of Postal address: As a first step, the RVA has invited the Hon Tracy Martin, Understanding with the Retirement Village Residents Bethany Hill a former Minister for Seniors, to be the Independent Association of New Zealand to work together on issues. PO Box 12, Red Beach, Auckland, 0945 Dementia Care These include guidelines on dealing with the media, Member on the RVA’s Executive Committee to ensure 582 Leigh Road, Warkworth the residents’ voice is heard at our Board level. We ensuring complaints raised via either organisation Telephone : 09 426 0916 Ph: (09) 422 6006 are delighted that someone with Tracey’s mana and are dealt with expeditiously and fairly, implementing a Fax : 09 426 0917 experience has agreed to take up the role. comprehensive village manager training programme, and Email: [email protected] regular meetings between both the RVA and the RVRA’s Email : [email protected] As part of the blueprint, the RVA has agreed with Executive Committees. www.bethanyhill.co.nz 20 AGE CONCERN | Serving the needs of older people SPRING 2021 21

Chompers 25. Not busy 26. Like a fox 27. Formally surrender Down Kindness is Free; 1. Is able 2. Length x width, for Lets pass it on. a rectangle 3. Life stories, for short 4. Refuge 5. Shaped like a rounded tube BFF - best friend fell 6. Network on the BTW - bring the wheelchair telly 7. Bank TTYL - talk to you louder 10. Possesses BYOT - bring your own teeth 14. Howard of “Happy LMDO - laughing my dentures out Days” FWIW - forgot where I was Across 12. Bulgarian currency 16. Tear IMHAO - is my hearing aid on? 1. Street fleet 13. Attributes 17. Praiseful poems 5. “60 Minutes” 15. Elephant’s weight, maybe 18. Blue shade OMMR - on my massage recliner network 16. Domed buildings 19. Auxiliary ROFLACGU - rolling on the floor 8. “Tosca” tune 21. “The very ___!” 20. Auctioneer’s closing word laughing and can’t get up 9. Slangy assent 22. Brawl 23. Kicker’s aid BONES 11. It’s a gas 24. Juicy fruit

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How to solve sudoku puzzles. No math is required to solve a sudoku. You only need logic and patience. Simply make sure that each 3x3 square region has only one instance of the numbers 1-9. Similarly, each number can only appear once in a column or row in the larger grid. The difficulty on this puzzle is easy. 22 AGE CONCERN | Serving the needs of older people SPRING 2021 23

WANTED SPARK GOLD MOBILE The Legal Team’s premises on the Anger as half of bank corner of Milner Avenue and Millwater Skilled and semi-skilled people PLAN CHANGED branches cut their hours Parkway, Silverdale are noticeable with required for our Skills Bank. Spark are making changes to their Gold its bold window statement of Builders/Handy man, Plumbers, Plans, in particular: and cash is increasingly ‘EVERY PROBLEM IS AN Electricians, Housework, TV and Arial • Instead of over 65s only, anyone is eligible difficult to use Specialists, Gardners • Additional allowances OPPORTUNITY FOR A SOLUTION’. • Price increases – Reserve Bank finds If interested please phone Obviously, The Legal Team are keen on sending 09 426 0916. More details at: Bank customers feel angry and powerless in a positive message whilst stating that they are www.spark.co.nz/shop/mobile-plans. the face of self-serving, money hungry banks, approachable with an edge of quirkiness. html#update research issued by the Reserve Bank has Directors, Richard Worker, Jessica O’Dea, Katie Self Bonus Bonds found. and Nicolene du Toit have been in practice together for the past 6 years at North Harbour Law in Orewa. Bonus Bonds scheme is being wound up - here’s STATE OF CARING SURVEY “Cheques are gone….now even depositing what you need to know money is tough. They don’t want you in the Their values have aligned and inspired the creation of If you assist someone in your family or whanau bank. It’s them that are doing this,” One The Legal Team – a vibrant new practice defined by You may be aware that the Bonus Bonds scheme is who is unwell or has a health condition or bank customer told researchers when asked practical and expert legal advice. being wound up and the proceeds returned to the disability, please complete this survey. It takes what was causing people to turn away from Richard Worker has lived and worked on the Hibiscus holders of Bonus Bonds (Bondholders). If you have a comprehensive look at what life is like for cash. “We’re screwed either way as going Coast for almost 20 years and in that time has Bonus Bonds, here’s important information about the New Zealanders in caring situations. Analysis cashless means they still charge us more to served the community being the ‘go to’ lawyer for wind-up process and how you’ll receive your payment. by Carers NZ and the Carers Alliance of 50 use the cards, so you start to feel powerless” Age Concern Rodney. He is also on the board of not for profits will help to give family, whanau, What do you need to do? another said. Destination Orewa Beach. He loves living in Millwater We will deposit your payment into any New Zealand and carers visibility with society and decision- The Reserve Bank’s research shows half of and serving his local community. bank account you choose. Simply get in touch by makers. We appreciate your time to take the all surviving bank branches are operating on calling the Bonus Bonds Wind-up Contact Centre, on survey. If you complete it and provide your The Legal Team’s mission is to provide the highest reduced hours. The central bank has been 0800 266 374 between 8am and 6pm, Monday to details you will be entered into the draw for level of legal advice, making the needs and goals of gathering data to support work on the future of Friday. Please note, you don’t need to come into an 10 $100 retail vouchers. To go to the survey: their clients a priority whilst remaining down to earth cash and found a quarter of all bank branches ANZ branch – when you call we’ll let you know how https://www.surveymonkey.com/r/NZCarers and compassionate. closed between September 2019 and March to provide us with the details of your bank account. If you prefer a printed copy of the survey, this year going from 863 to 652. Come in and see the team for all of your Legal needs. In many cases you will be able to provide your bank phone 0800 777 797 or email centre@carers. Remember to update your Wills and Powers of account details to us straight away over the phone. net.nz – we can send copies to individuals or Attorney. editorial supplied by The Legal Team If you have the details of your Bondholding (for bulk copies to groups, along with postage paid example, your Bondholder number or a serial number envelopes to return completed surveys. from a Bonus Bonds certificate), it would be helpful to have these at hand when you call. How much will you get and when will you get it? Mobility Parking Age is just a number We expect to make a payment of $1.10 for each Bonus Bond you hold, between October and Information December this year. If there are any remaining funds when the Bonus Bonds scheme wind-up is finalised, If a Mobility Cardholder parks you may receive another small payment then. in a standard car park, the Here is ours if you need us…09 959 0140 For more information, check the Frequently time is doubled. For example - Asked Questions on the Bonus Bonds website at if someone parks in a bonusbonds.co.nz/faqs, or give us a call on the 60-minute parking space, the time will become 120 numbers above. minutes. The Mobility Card needs to be in a visible ANZ Investment Services (New Zealand) Limited is the position for the parking wardens. 2 Milner Avenue, Silverdale. email: [email protected] or visit www.thelegalteam.co.nz manager of the Bonus Bonds scheme. 24 AGE CONCERN | Serving the needs of older people

With Thanks to the following Trusts and Organisations for their Generous Support of the Age Concern Rodney

Age Concern Rodney P.O.Box 12 Red Beach 0945 Ph: 09 426 0916 2021 Membership January—December Rodney ANNUAL MEMBERSHIP

Name Individual Membership $25 $ Mr./Mrs./Ms/Miss/Dr/Rev/Organization Married / Couple $35 $ Address: Group / Organization $35 $ Phone/Mobile: Donation $ Email: TOTAL ENCLOSED $ DOB:

Direct Debit—Bank Details: 12 3046 0343766 00 | Your Name & Address Ref: ACR Fees19 “Working together to promote quality of life for older people”

SCAM INVOLVING AGE CONCERN We have been made aware of a scam involving people calling and saying they are from Age Concern, advising we are no longer accepting cheques as a form of payment for memberships and could we have your credit card details. The credit card is then being used to make unauthorised purchases. This is a scam and Age Concern Rodney are not making calls of this nature. If you receive a call like this, please do not give out your credit card details, please contact your Bank immediately. If you have any concerns or questions, you can call our office on 09 - 426 0916. Thank you for your wonderful support, we are very sad to hear that people are being targeted using our name.