Core Banking System Survey 2008
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UNDER NON DISCLOSURE THROU www.capgemini.com Financial Services the way we see it Core Banking Systems Survey Survey results 2008 Core Core Banking Systems Survey Capgemini Nederland B.V. Papendorpseweg 100 P.O. Box 2575 – 3500 GN Utrecht Tel. +31 (0)30 689 00 00 Fax +31 (0)30 689 99 99 UNDER NON DISCLOSURE THROU Financial Services the way we see it Core Banking Systems Survey Survey results 2008 Gert Jan van Dorsten André Spruit Arthur Barendsen About the report Capgemini has conducted a comprehensive study of current trends in core banking and the functionality of the major core banking systems available in the main financial markets in the world. This survey was written and compiled during the period from September to December 2007. The report is based on desk research and on a request for information sent out to the leading core banking system vendors. The authors selected the vendors and their products after consulting with Capgemini’s international Core Banking/Banking Packages network. The survey focused specifically on core banking solutions for top-tier banks having a strong position in the important financial markets in the world and offering the solution in more than one country. The Core Banking Systems Survey 2008 is the latest in a series of banking systems surveys. The ‘Asset Management Systems Survey’ and the ‘Treasury Systems Survey’ were published in 2007. The previous ‘Retail Banking Systems Survey’ was published in 2006. About the authors The authors of the Core Banking Systems Survey are Gert Jan van Dorsten, André Spruit and Arthur Barendsen. They are leading consultants within the core banking community of the Capgemini banking practice in the Netherlands. Gert Jan van Dorsten is a principal consultant specialized in banking packages in general, with a focus on the domain of core banking back-office solutions and selecting and implementing package-based solutions for financial institutions. Gert Jan is also expert group manager in the Netherlands for core banking and manager of the global FS Industry Packages Center of Excellence. André Spruit is a managing consultant specialized in selecting and implementing package-based solutions for financial institutions. André focuses on core banking packages and before joining Capgemini at the end of 2006 worked for one of the leading vendors in this domain and in the financial services industry itself. Arthur Barendsen is a consultant with experience in embedding packages in a global banking organization. Gert Jan van Dorsten André Spruit Arthur Barendsen Principal Consultant Managing Consultant Consultant Capgemini Nederland B.V. Capgemini Nederland B.V. Capgemini Nederland B.V. Financial Services the way we see it Preface I am very proud to present the results ■ strategic and comprehensive of the 2008 Capgemini’s Core Banking services tailored to the individual- Systems Survey. The 2008 survey pro- ized need of each client; vides an in-depth and timely insight ■ global services and resources (pro- into the state of the package solution vided in the Rightshore® offers providers industry serving the core which combine on-, near and off- banking business in top-tier banks shore sourcing models), combined throughout the world. with strong regional teams with excellent local delivery capabilities. The main objective of this survey is to help you understand the various core Should you require any further infor- banking systems that are available in mation or assistance in this area, please the world. It gives you insights into contact the appropriate Capgemini rep- business trends, banks and vendors, resentative, whose details you can find package selection criteria, implementa- in the appendix, or contact our local tion methods and information concern- offices. ing and provided by the solution vend- ors. It should assist you in efficiently We welcome feedback and sugges- and fundamentally narrowing down tions for improvements to this survey. the search for the right solution pro- vider and make it easy to connect with I would like to thank all the partici- the vendors on a well-informed basis. pating vendors and all colleagues involved for their efforts and contri- Capgemini can provide financial insti- butions, especially Martijn Rom tutions with considerable benefits in Colthoff, Maurice Vuijk, Pascal Breet the area of system selection and imple- and Henk Dekker for their inputs for mentation, including: the chapter on trends. ■ a broad spectrum of services and in- depth experience of every phase of Yours sincerely, the system selection process; ■ an exceptional track record based on the successful implementation of Gert Jan van Dorsten many different types of package Principal Consultant solutions; Banking Practice, The Netherlands ■ different application maintenance Manager Global FS Industry Packages contracts on vendor solutions; Center of Excellence ■ leading-edge capabilities closely Capgemini Nederland B.V. attuned to current and future indus- try changes; Utrecht, February 2008 3 Contents 1 Background to the survey 7 2 Trends in core banking 9 2.1 Core banking replacement 9 2.2 The core banking market 10 2.3 The core banking clients 11 2.3.1 Retail/consumer banking 11 2.3.2 Wholesale/corporate banking 12 2.3.3 Others 12 2.4 The core banking domains 12 2.4.1 Payments & cash management 13 2.4.2 Savings 13 2.4.3 Loans and mortgages 14 2.4.4 Securities 15 3 Global banking overview 2006 - 2007 16 3.1 Banks worldwide 16 3.1.1 North America 16 3.1.2 Europe 16 3.1.3 Asia 16 3.1.4 Australia 16 3.1.5 South America 16 3.1.6 Africa 17 3.2 A changing landscape 17 3.3 Showcase: ABN AMRO acquisition 17 4 Vendor solutions 18 4.1 Introduction 18 4.2 History of core banking systems 18 4.3 Recent market developments 19 4.4 Recent developments in package solutions 21 4.5 Competitive landscape 22 4.6 Future of the market 22 4.7 Specialized ‘best of breed’ solutions 23 5 Package-based solutions 24 5.1 Integrated Architecture Framework 24 5.2 Stage 1: Make or buy 25 5.3 Stage 2: Selection 26 5.3.1 Methodology 26 5.3.2 Integrated or ‘best of breed’ 28 5.3.3 Selection criteria 29 5.4 Stage 3: Implementation 30 5.4.1 Methodology 30 5.5 Stage 4: Operation 33 5.5.1 Organization 33 5.5.2 Location 34 6 Capgemini in core banking 35 Appendix 1: Detailed systems overview 39 Appendix 2: Capgemini contacts 67 Reference List: The Banker - ‘Retail Banking Performance’ BCG - ‘Renewing core banking IT systems’, 2006 BCG - ‘Striving for organic growth in Retail Banking’ Capgemini/EFMA/ING - ‘World Retail Banking Report 2007’ Capgemini/EFMA/ING - ‘World Retail Banking Report 2008’ Capgemini/EFMA/ABN AMRO - ‘World Payments Report 2008’ Capgemini - ‘SOA and Retail Banking Industrialization: An amazing fit’ Datamonitor - ‘European Core Systems Strategies, 2007’ Forrester - ‘Banking Platform Renewal’, 2005 Forrester - ‘Banking Platform Wins 2005’: Vendors Forrester - ‘Banking Platform Wins 2006’: Vendors Forrester - ‘The wave of core banking suites 2007’ Gartner - Dataquest Insight - ‘Banking Industry Primer, 2006’ Gartner - ‘Magic Quadrant 2006 Retail Core Banking’ Gartner - ‘Hype Cycle for Emerging Back Office Technologies and Applications (Banking and Investments) 2007’ IBS - ‘Sales League Table 2006’ IBS - ‘Sales League Table 2007’ IBS - ‘Core Banking Systems - 30 case studies’ SAP/EFMA - ‘Retail Banking Study 2006’ 5 6 Financial Services the way we see it 1 Background to the survey The 2008 Core Banking Systems Survey is based on desk research and a survey sent out to a group of sixteen vendors of core banking solutions. We feel it provides the reader with professionals from all over the world valuable insights into the trends and have provided valuable input for the solutions in the domain of core survey. Essential information was banking. gathered from current and previous assignments conducted by Capgemini This survey is the third edition and for core banking clients with package follows on from the 2003 and 2006 selections or implementations. Retail Banking Systems Surveys. It is the latest report in a series of Based on requested information, the Capgemini publications in the area of survey presents a practical overview of package-based solutions in the bank- the solutions currently available and ing domain. The other areas covered the capabilities of each system. The are asset management, private bank- main objective is to help users to ing, payments, treasury management understand the various products that and risk management. exist in the market and to narrow down the search and make it easy to The list of vendors requested for par- connect with the vendors on a well- ticipation was compiled after con- informed basis. This is very important sulting the banking packages and in the initial phase(s) of the package core banking network of Capgemini selection process. It should always be and various publications. It includes kept in mind that package selection is all the important vendors for the main a challenging, complex process and markets in the world which operate that it also marks the start of a rela- globally or at least regionally in one tionship with one or more external continent (see figure 1). Capgemini suppliers. Figure 1: Origination of systems Europe-South 5% 15% Europe-West 10% Europe-Central Europe-North 15% Asia 25% America Australia 20% 10% Background to the survey 7 Figure 2: Participating vendors and solutions Vendor Package Accenture Alnova Financial Solutions Callataÿ & Wouters S.A. Thaler Delta Informatique Delta-Bank Fidelity National Information Services (FIS) Corebank Profile Systematics Fiserv, Inc. ICBS i-flex solutions Flexcube Infosys Technologies Ltd Finacle Misys Equation Midas Nucleus Software FinnOne Polaris Software Lab Ltd Intellect Suite SAP AG SAP Transactional Banking Sungard System Access Symbols TCS Financial Solutions TCS BaNCS Temenos T24 TEMENOS™ CoreBanking (TCB) TietoEnator Corporation Core Banking Suite T-Systems Enterprise Services GmbH MBS banking suite; GEOS The following core banking solution Finally, it should be noted that answers providers participated in the survey to survey questions are quite depend- (in alphabetical order): see figure 2.