Thurlow Nunn – Impact Report 2018
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Impact Report Apprenticeship Recruitment Programme CONTENTS PAGE Page 1.0 The Programme 2 2.0 Executive Summary 3 3.0 Performance Against Objectives 8 3.1 Building Relationships with Schools Objectives and Outcomes 8 3.2 Dealership Open Evenings Objectives and Outcomes 10 3.3 Employability Skills and Training Day Objectives and Outcomes 11 3.4 Work Experience Objectives and Outcomes 12 3.5 Job Offers Objective and Outcomes 13 3.6 Social Media Activity 14 3.7 Male/Female Recruitment Split 17 4.0 Observations 18 Appendix 1: Student Participation & Success Outcomes 21 Appendix 2: Dealership Open Evenings Survey Feedback 24 Appendix 3: Employability Skills Training and 26 Assessment Day Survey Feedback Appendix 4: Work Experience Survey Feedback 28 1 1.0 The Programme . Reach out to Enterprise Advisor Network Before the Programme Starts · Build network of educational contacts . Reach out to local schools and build relationships th · Gaia Inspirational Speeches: the 4 industrial revolution, jobs STEP 1: School Presentations of the future, the automotive industry · Thurlow Nunn Speech: Thurlow Nunn as a local employer, why do an apprenticeship with Thurlow Nunn, the Search for a Star programme · Participation in school career events STEP 2: · Presentations on Vauxhall, Thurlow Nunn and the Search for a Dealership Open Evenings Star programme · Tour of dealership including a customer services presentation and an interactive session led by Vauxhall Academy · Career speed networking · Parent Q&A session STEP 3: · Employability skills training Employability Skills & Selection Days · Mock interviews with Gaia Innovation · Job interviews with Thurlow Nunn Management team STEP 4: · A weeks work experience Work Experience STEP 5: Job Offers STEP 6: Employment Starts 2 2.0 Executive Summary Reach Out to Schools 13 schools visited across the 4 areas to promote Thurlow Nunn and the Search for a Star programme talking to circa 1432 school students. In addition information on the programme was electronically sent to additional 69 secondary schools throughout Thurlow Nunn’s AOPR areas reaching circa 9407 parents. Schools visited by Gaia & Thurlow Nunn: Norwich Aylsham High School, Reepham High School, City Academy Norwich, UTC Norwich King’s Lynn King Edward VII, King’s Lynn Academy, Springwood High Academy Luton Manshead CE School, Central Bedfordshire College, Challney High School for Girls Milton Keynes Stantonbury Campus, Walton High School, Kingsthorpe College Norwich 2250 information sheets sent out to parents via schools King’s Lynn 2415 Luton 2600 Milton Keynes 2142 3 Dealership Open Evenings In total 76 students from 29 local secondary schools attended one of four evening events at the Vauxhall sites. The evenings comprised of a welcome presentation on Vauxhall, Thurlow Nunn and the Search for a Star apprenticeship programme, a presentation on customer service, a presentation by Vauxhall Academy, a career speed networking event and an opportunity for parents to ask the Gaia team, Thurlow Nunn senior managers and the training provider questions. At the end of the evening students filled out a questionnaire asking for feedback on the event itself and to state if they would like to move onto the next stage of the programme. Location Out of 5.0 Stars Wish to proceed to the next stage Norwich 4.7 100% King’s Lynn 4.8 100% Luton 4.7 100% Milton Keynes 4.9 100% The students parents were asked 3 questions and to state if they agreed with them or not. Location Q1: Do you now have a Q2: Are you impressed with Q3: Do you feel comfortable better understanding of the the level of training your that Burrows will offer the apprenticeships on offer and child would receive? support and guidance your the training your child would child will need if employed receive? as an apprentice? Norwich 100% 100% 100% King’s Lynn 100% 100% 100% Luton 100% 100% 100% Milton Keynes 100% 100% 100% The parents were also asked to rate each of the activities: Location Welcome & Information on Activity: Vehicle Activity: Parents Q&A Overall Event Quiz Thurlow Nunn Technician Customer Service Session and Apprenticeship Programme Norwich 4.6 4.7 4.2 4.6 4.7 4.7 King’s Lynn 4.6 4.8 4.5 4.5 4.6 4.8 Luton 4.4 4.8 4.5 4.3 4.7 4.9 Milton Keynes 4.9 4.8 4.8 4.9 4.9 5.0 Totals 4.6 4.8 4.5 4.6 4.8 4.9 4 Employability Skills and Selection Days Gaia Innovation designed and facilitated the Employability Skills sessions that formed part of four separate selection days held at the 4 Thurlow Nunn Vauxhall sites. These sessions equipped applicants with knowledge and skills to excel in an informal interview. Successful applicants were selected based on performance in these interviews, following a group discussion involving Gaia personnel and the Thurlow Nunn interview teams. 45 students attended these sessions. All students received a Certificate of Attendance at the end of the day. Location Male Female % Female Norwich 12 1 8% King’s Lynn 8 3 27% Luton 10 1 9% Milton Keynes 9 1 10% Total 39 6 13% Work Experience In total 39 students were offered a week-long work experience. Students were divided into those interested in Vauxhall Technician Apprenticeship or the Vauxhall Customer Services Apprenticeship. Gaia Innovation designed various documents to be completed by the students and their Thurlow Nunn mentors. • Induction checklist • Briefing document • Work experience progress log and employer evaluation • Work schedule and skills log • Evaluation form On the last day of the work experience week Gaia Innovation led a Reflective Learning Session with all students. Location Male Female Total Technical % Technical Customer % Customer Service Service Norwich 11 1 12 10 83% 2 17% King’s Lynn 8 3 11 6 55% 5 45% Luton 8 1 9 6 67% 3 33% Milton Keynes 6 1 7 4 57% 3 43% 5 Total 36 6 42 29 69% 13 31% At the end of the work placements students completed an online survey asking for feedback on their experience of the week. 100% of students reported that the work placement had inspired them to pursue a career in the automotive industry. Specifically in terms of skills and behaviours, participants reported that they developed many key transferable skills throughout their work placement: • 85% stated they had developed their communication skills • 74% teamwork • 67% organisational skills • 78% initiative / ability to work independently • 85% technical skills • 52% good work ethic • 59% commercial awareness Participants gave the work experience phase 4.8/5.0 stars overall. Job Offers Location Apprenticeships Offered Vehicle Technician Customer Service Direct Apprenticeships Apprenticeships Hires Offered Offered Total Male Female % Male Female Male Female Female Norwich 6 6 0 0 4 0 2 0 0 King’s Lynn 2 2 0 0 1 0 1 0 0 Luton 2 2 0 0 2 0 0 0 1 Milton Keynes 3 2 1 33% 0 1 2 0 0 Total 13 12 1 8% 7 1 5 0 1 6 The Shining Stars Name Location Sex Position School Kyran George Norwich M Vehicle Technician Hellescion High Paul Edwards Norwich (GY) M Vehicle Technician UTC Norwich Toby O’Neill Norwich M Vehicle Technician Notre Dame High School George Rolland-Barry Norwich (D) M Customer Service Dereham High School Kyle Patrick Norwich M Parts Advisor St Edmunds Society Henry Rossiter Norwich (D) M Vehicle Technician Dereham High School Jack Utteridge King’s Lynn M Vehicle Technician Springwood High School Jamie Salter King’s Lynn M Sales Consultant Thomas Clarksen Academy William Woodbridge Luton M Vehicle Technician Manshead CE School Dylan Patrick Luton M Vehicle Technician Manshead CE School Chris Foster Luton M Sales Consultant (DH) Bedfordshire College Alfie Spring Milton Keynes M Customer Service Kingsthorpe College Harry Taylor Milton Keynes M Aftersales Adviser Radcliffe School Faith Hunt Milton Keynes F Vehicle Technician Chaffron Way 7 3.0 Performance Against Objectives 3.1 Building Relationships with Schools Objectives and Outcomes 3.1.1 Objective: Promote the programme to 10 secondary schools per dealership - 40 in total Outcome: 82 in total The following secondary schools were sent information on the Search for a Star programme Norwich: Beccles Free School, Sir John Leman High Schools, Diss High School, The Thetford Academy, Long Stratton High School, Caister Academy, East Coast College, Great Yarmouth Charter, Stalham High School, Aylsham High School, Reepham High School & College, City Academy- Norwich, City College- Norwich, City of Norwich School, Framingham Earl High School, Hellesdon High School, Hethersett Academy, Notre Dame High School- Norwich, Ormiston Victory, Sir Isaac Newton Sixth Form Free School, Sprowston Community High School, Taverham High School, The Hewett School, University Technical College, Wymondham College, Wymondham High School, Hobart High School. 27 schools Kings Lynn: Alderman Peel High School, Cromer Academy, Dereham Sixth Form College, Dereham Neatherd High School, Dereham Northgate, Downham Market Academy, Fakenham Academy- Norfolk, King Edward VII, Kings Lynn Academy, Litcham School, Marshland High School, Nicholas Hammond Academy, North Walsham High School, Paston College, Rosebery Short Stay School- Norfolk, Sheringham High School, Smithdon High School, Springwood High Academy, Terrington St Clements High School, The College of West Anglia, Thomas Clarkson Academy, Wayland Academy- Norfolk. 22 schools Luton: Ashcroft High School, Cardinal Newman Catholic High School, The Chalk Hills Academy, Challney High School for Boys, Challney High School for Girls, Denbigh High School, Lee Manor High School (Performing Arts), Icknield Manor High School, Lealands High School, Luton Pentecostal Church Christian Academy, Manshead CE Academy, Putteridge High School, The Stockwood Park Academy, Stopley High School, Queensbury Academy- Dunstable, All Saints Academy- Dunstable, Priory Academy- Dunstable, Central Bedford College- Dunstable, Houghton Regis Academy- Dunstable. 18 Schools Milton Keynes: The Milton Keynes Academy, Stantonbury Campus, Sponne School, Oakgrove School, Denbigh School, The Hazeley Academy, The Lord Grey School, Ousedale School, The Radcliffe School, St Paul’s Catholic School, Shenley Brook End School, Sir Herbert Leon Academy, Stanonbury Campus, Walton High School, Bridge Academy South.