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B. MINIMUM SPECIFICATIONS B.1 AUTOMATED TELLER MACHINE-HARDWARE FEATURES Query/Clarification Reply N

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B. MINIMUM SPECIFICATIONS B.1 AUTOMATED TELLER MACHINE-HARDWARE FEATURES Query/Clarification Reply N BID BULLETIN NO. 1 24 July 2019 Attention: All prospective bidders for the project: Bid project: SUPPLY, DELIVERY, INSTALLATION, TESTING AND COMMISSIONING OF ONE HUNDRED TWENTY-FIVE (125) SETS LOBBY TYPE AND SEVENTY-FIVE (75) SETS THRU-THE-WALL TYPE AUTOMATED TELLER MACHINE FOR THE DEVELOPMENT BANK OF THE PHILIPPINES (DBP) under Bid Reference No. G-2019-23 (ABC: Php Php112,250,000.00 inclusive of all applicable taxes) Please be informed of the following: 1. The schedule for the submission and opening of bids shall proceed as follows: SCHEDULE OF SUBMISSION AND OPENING OF ELIGIBILITY, TECHNICAL AND FINANCIAL DOCUMENTS/PROPOSAL Activity Time Venue *Submission of Eligibility, Technical and 01 August 2019 (Thursday) 6/F Executive Lounge-Suite 5 Financial Documents/Proposals *“On or before” 9:00 AM DBP Head Office, Makati City Opening of Eligibility, Technical and 01 August 2019 (Thursday) 12/F Executive Lounge-Suite 5 Financial Documents/Proposals 10:00 AM DBP Head Office, Makati City *Late Bids shall not be accepted 2. Replies to queries/clarifications on the Technical Specifications: B. MINIMUM SPECIFICATIONS B.1 AUTOMATED TELLER MACHINE-HARDWARE FEATURES Query/Clarification Reply N. OPERATOR INTERFACE N.2 OPERATOR INTERFACE N.2. MONITOR N.2 MONITOR N.3. KEYBOARD N.3 KEYBOARD N.4. MOUSE N.4 MOUSE OR EQUIVALENT TOUCH SCREEN OPERATOR Q: Equivalent Touch Screen Operator Panel in place PANEL WHICH CAN NAVIGATE OR BROWSE FILES of Monitor, Keyboard, Mouse P. CARD READER P. CARD READER P.16 WITH JITTER TECHNOLOGY P.16 WITH JITTER TECHNOLOGY OR ITS EQUIVALENT SKIMMING PROTECTION Q: SPS in place of Jitter Technology SOLUTION S. OTHERS S. OTHERS S.4 BARCODE READER/SCANNER (ONE AND TWO S.4 BARCODE READER/SCANNER READY (ONE DIMENSIONAL) FOR ON-US ACCOUNT AND TWO DIMENSIONAL) FOR ON-US ACCOUNT TRANSACTION ACCESS TRANSACTION ACCESS Bid Bulletin 1 SUPPLY, DELIVERY, INSTALLATION, TESTING AND COMMISSIONING OF ONE HUNDRED TWENTY-FIVE (125) SETS LOBBY TYPE AND SEVENTY-FIVE (75) SETS THRU-THE-WALL TYPE AUTOMATED TELLER MACHINE FOR THE DEVELOPMENT BANK OF THE PHILIPPINES (DBP) Bid Reference No. G-2019-23 Q: Machine capable of adding Barcode Reader/Scanner in the future only, Bid will not require machine to have this module at the onset B. MINIMUM SPECIFICATIONS B.1 AUTOMATED TELLER MACHINE-SOFTWARE FEATURES Query/Clarification Reply A. LICENSE AND INSTALLATION A. LICENSE AND INSTALLATION A.1 ALL SOFTWARE MUST BE LICENSED AND A.1. ALL SOFTWARE MUST BE LICENSED AND PRELOADED (e.g. OPERATING SYSTEM PRELOADED (e.g. OPERATING SYSTEM DATABASE, APPLICATION SOFTWARE, DATABASE, APPLICATION SOFTWARE, COMPENSATING CONTROL TOOLS SUCH AS COMPENSATING CONTROL TOOLS SUCH AS WITELISTING, SECURITY SOFTWARES AND WITELISTING, SECURITY SOFTWARES AND COMPRESSION UTILITIES); TLS VERSION 1.2 OR COMPRESSION UTILITIES); TLS VERSION 1.2 OR HIGHER; END POINT PROTECTION; AND ANTI- HIGHER; END POINT PROTECTION; AND ANTI- MALWARE MALWARE A.2 ALL APPLICABLE LICENSE RENEWALS (TERMINAL SOFTWARE INSTALLED IN THE ATM) A.2 ALL APPLICABLE LICENSE RENEWALS MUST BE COVERED BY THE VENDOR AFTER THE (TERMINAL SOFTWARE INSTALLED IN THE ATM) DATE OF INSTALLATION MUST BE COVERED BY THE VENDOR FROM THE DATE OF INSTALLATION UP TO THE END OF WARRANTY PERIOD OF 18 MONTHS A.3 INSTALLATION SHALL INCLUDE, BUT NOT BE LIMITED TO THE FOLLOWING: OPERATING A.3 INSTALLATION SHALL INCLUDE, BUT NOT SYSTEM; DATABASE; APPLICATION SOFTWARE; BE LIMITED TO THE FOLLOWING: OPERATING COMPENSATING CONTROL TOOLS SUCH AS SYSTEM; APPLICATION SOFTWARE; WHITELISTING; SECURITY SOFTWARES COMPENSATING CONTROL TOOLS SUCH AS INCLUDING ANTI-SKIMMING SOLUTIONS; WHITELISTING; SECURITY SOFTWARES COMPRESSION UTILITIES; TLS VERSION 1.2 OR INCLUDING ANTI-SKIMMING SOLUTIONS; HIGHER; AND END POINT PROTECTION/ANTI- COMPRESSION UTILITIES; TLS VERSION 1.2 OR MALWARE HIGHER; AND END POINT PROTECTION/ANTI- MALWARE A.4 THE VENDOR SHALL QUARTERLY UPDATE DBP AND SEEK APPROVAL ON ALL LATEST ATM SOFTWARE RELATED UPDATES A.4 THE VENDOR SHALL UPDATE DBP AND SEEK APPROVAL ON ALL LATEST ATM SOFTWARE RELATED UPDATES AS NEEDED WITHIN THE 18- Q: MONTH WARRANTY PERIOD a. End Point Protection & Anti-Malware to be covered by Solicore whitelisting tool b. Vendor shall assume onetime site installation for all additional SW security (TLS & HDE), additional site visit shall be for the account of the bank (if bank is not yet ready to implement said solutions upon initial machine onlining) c. A.2 license renewals to be capped till 18 months d. A.4 Requesting to modify quarterly to Annually; updates are not as frequent as quarterly. 2 B. OPERATING SYSTEM C. OPERATING SYSTEM B.1. WINDOWS 10 OR ANY HIGHER VERSION. B.1. LATEST OPERATING VERSION OF IN CASE OF END SUPPORT FROM SOFTWARE WINDOWS 10 PROVIDER, UPGRADE OR CHANGE OF OPERATING SYSTEM AND ALL OTHER RELATED COMPONENTS SHALL BE FOR THE ACCOUNT OF THE VENDOR, SUBJECT TO DBP APPROVAL. Q: Request to remove the upgrade clause since ATM vendor does not have a direct control over OS end of life by the OS manufacturer. This is an additional cost and current ABC is insufficient to meet this criterion. This clause is also open ended and presupposes upgradability for the entire lifespan of the machine. D. ELECTRONIC JOURNAL D. ELECTRONIC JOURNAL D.10 CAPABLE TO LOG NUMBER OF BILLS D.10 CAPABLE TO LOG EJ FOR THE AFFECTED RETRACTED TRANSACTION THE ERROR PERTAINING TO CASH RETRACTED / CASH RETAINED OR THE NUMBER OF BILLS RETRACTED/RETAINED D.11 SHALL COMPLY WITH BANK’S STANDARD D.11 SHALL COMPLY WITH BANK’S STANDARD RECONCILIATION SYSTEM FORMAT RECONCILIATION SYSTEM FORMAT (See Annex 1 for format) Q: a. D.10 – only capable to log number of times machine did a retract and not the number of bills retracted. Request to remove this clause b. D.11 – request for bank to provide its reconciliation system and its format (is this a new system?) K. OTHERS K. OTHERS K.1. ACCESS AND NAVIGATION OF MAINTENANCE K.1. ACCESS AND NAVIGATION OF MAINTENANCE MODULE THRU THE USE/PRESENCE OF KEYBOARD MODULE THRU THE USE/PRESENCE OF AND MOUSE KEYBOARD AND MOUSE OR ITS EQUIVALENT TOUCH SCREEN OPERATOR PANEL K.14 ALL-WEATHER ATM MODEL K.14 ATM SHALL BE CAPABLE OF OPERATING Q: UNDER NORMAL TEMPERATURES IN THE PHILIPPINES a. K.1. Maintenance Module to be accessed using the touch screen operator panel in place of keyboard and mouse b. K.14 Kindly define the standard of which to follow the description of All-Weather. Lobby Type models are for interior use only. 3 B. MINIMUM SPECIFICATIONS B.1 AUTOMATED TELLER MACHINE-OTHERS Query/Clarification Reply M. DELIVERY AND PAYMENT TERMS M. DELIVERY AND PAYMENT TERMS M1. ATMs SHALL BE DELIVERED AND INSTALLED, IF M1. ATMs SHALL BE DELIVERED AND INSTALLED, APPLICABLE, TO SITE AND/OR MOTHER BRANCH IF APPLICABLE, TO SITE AND/OR MOTHER BRANCH (See Annex 2 for list of identified sites) M2. THE ATMs MUST BE READY FOR DELIVERY AND M2. THE ATMs MUST BE READY FOR DELIVERY INSTALLATION WITHIN 60 DAYS UPON RECEIPT OF AND INSTALLATION WITHIN 60 DAYS UPON PURCHASE ORDER RECEIPT OF NOTICE TO DELIVER. (The Notice to Deliver is based on the roll out scheduled to be provided by the Bank) M3. UPON RECEIPT OF NOTICE TO DELIVER, THE M3. UPON RECEIPT OF NOTICE TO INSTALL, THE WINNING BIDDER SHALL DELIVER THE UNIT(S) AS WINNING BIDDER SHALL DELIVER THE UNIT(S) AS SPECIFIED OR WITHIN FIVE BANKING DAYS IF THE SPECIFIED OR WITHIN FIVE CALENDAR DAYS IF DESTINATION IS VIA LAND TRAVEL ONLY, WHILE 15 THE DESTINATION IS VIA LAND TRAVEL ONLY, BANKING DAYS IF THE DESTINATION IS VIA LAND WHILE 15 CALENDAR DAYS IF THE DESTINATION IS AND SEA TRAVEL VIA LAND AND SEA TRAVEL Q: a. M.1. Requesting for bank to provide list of sites b. M.2. Vendor has cost of warehousing and corporate guideline of not shipping machines that are not yet to be installed. Shipping all machines assumes the bank will take in all units when they arrive. Requesting to modify the clause to: The ATMs must be ready for delivery and installation within 60 days of Scheduled Notice to Deliver as initially prescribed by the Bank. (We will require the bank to provide a roll out date that we will follow for shipment schedule.) c. M.3. Vendor assumes that the units to be requested for delivery has been forecasted via the Roll Out schedule that bank will provide the vendor from PO issuance. N. SPEED OF NORMAL TRANSACTIONS MUST BE THE FF: This requirement is removed/deleted in the Revised Technical Specifications per Revised • 10 SECONDS OR LESS FOR BALANCE INQUIRY FORM 7. (FROM PIN ENTRY TO BALANCE DISPLAY) • 14 SECONDS OR LESS FOR WITHDRAWAL TRANSACTION (FROM PIN ENTRY TO CASH PRESENTMENT) 4 Q: Requesting for N. to be removed since this cannot be guaranteed by hardware vendor because this has a lot of dependencies on the switch as well as the connectivity C. OTHER REQUIREMENTS IF AWARDED THE CONTRACT Query/Clarification Reply C.1. SUPPLY, DELIVERY, INSTALLATION, TESTING C.1. SUPPLY, DELIVERY, INSTALLATION, AND COMMISSIONING TESTING AND COMMISSIONING C.1.1. The Vendor shall assist the Branch in C.1.1. The Vendor shall assist the Branch in securing all the required permits, fees, licenses securing all the required permits, fees, licenses and taxes and comply with all laws and local and taxes and comply with all laws and local ordinances and related government regulations in ordinances and related government regulations in connection with the project. connection with the project. (This requirement is removed/deleted in the Revised Technical C.2. DELIVERY/INSTALLATION PERIOD AND SITES Specifications per Revised FORM 7) C.2.1 The One Hundred Twenty-Five (125) sets C.2. DELIVERY/INSTALLATION PERIOD AND Lobby Type ATMs and Seventy-Five (75) sets SITES Thru-The-Wall Type ATMs must be ready for delivery and installation within 60 days upon C.2.1 The One Hundred Twenty-Five (125) sets receipt of Purchase Order.
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