directory of registered consultancies

2005

December 2005 – web version 2005 The Ergonomics Society

Elms Court telephone +44 (0)1509 234904 Elms Grove fax +44 (0)1509 235666 Loughborough email [email protected] Leicestershire LE11 1RG web site www.ergonomics.org.uk ergonomics society registered consultancies

Introduction

Consultancies appearing in this Directory are entitled to declare themselves an ‘Ergonomics Society Registered Consultancy’.

Applications for Registration are reviewed by the Consultancy Panel of the Society's Professional Affairs Board against the criteria described below. The Ergonomics Society imposes a code of professional conduct for Registered Consultancies.

Registration Criteria

Organisations and individuals who offer consultancy services in ergonomics are eligible for registration with the Ergonomics Society, provided that they meet the criteria given below.

Consultancy service (a) Ergonomics expertise must be available on a consultancy basis to any potential client. (b) Where ergonomics groups exist within larger organisations, they must provide ergonomics consultancy services independent of the parent organization. (c) An individual (i.e. sole trader or freelance) must be available for consultancy at least on a part-time basis. (d) An individual would not normally qualify for registration if fully employed by another organisation.

Links with the Ergonomics Society (a) An ergonomics consultancy must have at least one Registered Member of the Ergonomics Society on its permanent staff. (b) A consultancy must nominate a Registered Member on the staff as the main contact, who must assume responsibility for the consultancy’s application for registration. (c) In any consultancy, the ratio of Registered Members to other staff will be reviewed during an application assessment. (d) An individual (i.e. sole trader or freelance) who offers full-time or part-time consultancy services must also be a Registered Member and must also be the main contact.

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Professional Quality (a) All Registered Members of the Ergonomics Society will have qualifications which have met a suitably appropriate and high standard as laid down by the Society. Further details of membership requirements are available from the Society’s office. (b) The technical quality of an ergonomics consultancy service is therefore assumed to be satisfactory if all the work is performed by a Registered Member of the Society, or the work is supervised and signed off by a Registered Member. (c) Specific evidence of successfully completed ergonomics projects carried out in the three years prior to the application must be provided.

Commercial Quality The Ergonomics Society seeks to ensure that Registered Consultancies are of sound and stable commercial standing. It seeks also to ensure that the organization or individual has demonstrated ability to plan and conduct projects within commercial time and budget constraints. Applicants for admission to this Register should note that a newly formed consultancy that has met the requirements for registration outlined above, but has no trading history, may be designated a ‘New Consultancy’ in their entry for the first year of registration.

Renewal

Each year the Ergonomics Society requires those on the Register to re-affirm their eligibility for registration and to confirm that the details of their entry are wholly accurate and complete.

Complaints Procedure

Any complaints about any of the Registered Consultancies should, in the first instance, be addressed to the main contact of the consultancy in question. Should it prove impossible to resolve a dispute directly with the Consultancy, the Society Office should be contacted at the address on the cover, where complaints will be forwarded directly for the attention of the Registrar of the Society.

3 Choosing a Consultancy

All the consultancies listed in this Register are capable of providing ergonomics expertise to the standard required for Registration. However, they have different project experience and different expertise, so if you have not commissioned an ergonomics consultancy before, the following advice might be of use:

1. Define your key requirements and try to prioritise them.

2. Look through the list of competencies as defined starting on page 5. Try to identify which areas of ergonomics appear to be the most relevant for your particular need.

3. Use the index at the back of this document to identify a shortlist of consultancies who claim primary competence in the relevant areas. (Each consultancy was restricted to select only 10 from the list of 28.)

4. Think about other criteria which are important to you. Perhaps you would prefer a consultancy which is located near to you, or you may prefer a consultancy of a particular size, or may wish to consider how long the consultancy has been in practice.

5. Read through the descriptive text and other details of each of the consultancies you have identified. Reject any which seem inappropriate, but try to retain a shortlist of at least three.

6. Contact the Main Contact at each consultancy on your shortlist, preferably by telephone. Describe your requirement. Listen carefully to their questions, comments and suggestions, and make notes. Request their company literature.

7. Prepare a written brief which defines your requirement as clearly and concisely as possible. However, do not be too specific about particular methodologies or techniques unless you are absolutely sure about them.

8. Invite written proposals against the brief from each consultancy on your shortlist. You can expect the proposals to clearly describe the methodologies to be used and the rationale for them, the costs and timescales, and examples of experience on similar projects.

9. In some cases, it may be helpful for the consultancies to visit you to gain a better understanding of the issues before quoting.

10. Review the competitive proposals and seek clarification if required.

If still in doubt, call the Society office for further advice.

4 index by areas of competence

Although all the consultancies listed in this register should be able to provide guidance and advice on a wide range of ergonomics issues, there is inevitably some specialisation. Each consultancy has selected up to ten categories which best represents their primary areas of competence and for which they have demonstrated some expertise.

1 Accidents; Health and Safety at Work accidents and safety; accident investigations; accident reconstructions; health and safety; healthcare ergonomics; hazard analysis; health and safety issues; the application of health and safety legislation; industrial work stress; machine guarding; safety culture and safety management; safety culture evaluation and improvement; alarms and warnings technology; probabilistic safety analysis.

Atkins Consultants plc IOM Consulting BAE SYSTEMS Consultancy JRP Ergonomics CCD Design and Ergonomics Ltd Kingsley Management Services Ltd Consumer Risk Ltd Link Ergonomics David Hitchcock M W Halliday Associates Ltd Dennis Thompson Matrick Ergonomics Ltd EMS Risk Consulting Ltd Mott MacDonald Ergonomic Systems Ltd Optimal Performance Ltd ESRI QinetiQ Centre for Human Sciences Graham Coleman Associates Robens Centre for Health Ergonomics Greenstreet Berman Ltd Serco Assurance Hu-Tech Associates Ltd Sheila Lee Human Applications Ltd Sun Risk Management Human Engineering Ltd UserData Human Factors and Work Design Vectra Group Ltd Institute for Occupational Ergonomics West Midlands Ergonomic Service

2 Anatomy and Anthropometry in Human Activities anatomy; anthropometry; anthropometry and workplace design; biomechanics; design for the physically disabled; postural and biomechanical loading; slips, trips and falls; back pain; disabled access audits.

BAE SYSTEMS Consultancy IOM Consulting Connected Systems Ltd JRP Ergonomics COPE Optimal Performance Ltd Davis Associates Ltd Robens Centre for Health Ergonomics Dennis Thompson SAMMIE CAD Ltd

5 3 Cognitive Ergonomics and Complex Tasks cognitive skills and decision making; forensic human factors; team work and groups; procedure development.

AeI Human Systems Consultancy Praxis High Integrity Systems Ltd Air Affairs (UK) Ltd QinetiQ Centre for Human Sciences BAE SYSTEMS Consultancy Quintec Associates Ltd EMS Risk Consulting Ltd Serco Assurance Greenstreet Berman Ltd Synergy Consultants Ltd HFE Solutions Systems Engineering and Assessment Ltd Institute for Occupational Ergonomics Vectra Group Ltd Nickleby HFE Ltd

4 Computer Software Ergonomics software design; software development; software ergonomics; implementation and usability.

Human Applications Ltd Nickleby HFE Ltd InterAction of Bath Ltd Quintec Associates Ltd IOM Consulting Synergy Consultants Ltd Live Connections UserData

5 Computer Terminals: Design and Layout design and layout of computer products and peripherals; computer terminal workstations; display screen equipment and regulations; display screen health and safety; DSE and manual handling; compliance surveys; DSE ergonomics assessments; VDUs and offices.

Air Affairs (UK) Ltd Link Ergonomics COPE Matrick Ergonomics Ltd David Hitchcock Praxis High Integrity Systems Ltd Ergonomic Systems Ltd System Concepts Ltd Graham Coleman Associates UserData JRP Ergonomics West Midlands Ergonomic Service

6 Design and Layout of Displays and Controls selection and design of controls and information displays.

AeI Human Systems Consultancy Live Connections BAE SYSTEMS Consultancy M W Halliday Associates Ltd Davis Associates Ltd Mott MacDonald Ergo Innovation (UK) Ltd Nickleby HFE Ltd Ergonomic Systems Ltd Quintec Associates Ltd ESE Associates Ltd SAMMIE CAD Ltd ESRI Synergy Consultants Ltd HFE Solutions Systems Engineering and Assessment Ltd Human Factors and Work Design West Midlands Ergonomic Service InterAction of Bath Ltd

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7 Design of Control Rooms console and control room layout and design; control room ergonomics.

Atkins Consultants plc InterAction of Bath Ltd BAE SYSTEMS Consultancy Lloyds Register Rail CCD Design and Ergonomics Ltd Mott MacDonald Davis Associates Ltd Praxis High Integrity Systems Ltd EMS Risk Consulting Ltd SAMMIE CAD Ltd Ergo Innovation (UK) Ltd Serco Assurance Ergonomic Systems Ltd Synergy Consultants Ltd Human Engineering Ltd Vectra Group Ltd

8 Environmental Ergonomics environmental conditions and factors; noise surveys; hearing loss at work; thermal environments; visibility and lighting; working environment ergonomics; vibration.

Connected Systems Ltd IOM Consulting Graham Coleman Associates Robens Centre for Health Ergonomics Human Factors and Work Design

9 Expert Witnesses: Various Work Situations expert witness investigations; forensic ergonomics; industrial compensation claims; injury litigation; injury causation; litigation support.

Atkins Consultants plc JRP Ergonomics Consumer Risk Ltd Link Ergonomics Dennis Thompson Optimal Performance Ltd Ergo Innovation (UK) Ltd QinetiQ Centre for Human Sciences Graham Coleman Associates SAMMIE CAD Ltd Greenstreet Berman Ltd Sheila Lee Hu-Tech Associates Ltd System Concepts Ltd Human Applications Ltd Systems Engineering and Assessment Ltd InterAction of Bath Ltd UserData IOM Consulting West Midlands Ergonomic Service

10 Human-Computer Interface Design and Assessment design and development of human-computer interfaces; knowledge-based systems; production of human-computer interface style guides; HCI/MMI prototyping; GUI prototyping.

AeI Human Systems Consultancy Ergo Innovation (UK) Ltd Air Affairs (UK) Ltd ESE Associates Ltd Atkins Consultants plc ESRI BAE SYSTEMS Consultancy HFE Solutions CCD Design and Ergonomics Ltd Human Applications Ltd Connected Systems Ltd Human Engineering Ltd Corporate Solutions Consulting (UK) Ltd Human Factors Solutions David Hitchcock Institute for Occupational Ergonomics Davis Associates Ltd InterAction of Bath Ltd EMS Risk Consulting Ltd Live Connections

7 M W Halliday Associates Ltd Sun Risk Management Mott MacDonald Synergy Consultants Ltd Nickleby HFE Ltd Systems Engineering and Assessment Ltd Praxis High Integrity Systems Ltd UserData QinetiQ Centre for Human Sciences Vectra Group Ltd Quintec Associates Ltd

11 Human Reliability human error and reliability; human error analysis; human factors audits; human factors integration; human reliability assessment.

Atkins Consultants plc M W Halliday Associates Ltd EMS Risk Consulting Ltd Mott MacDonald Ergonomic Systems Ltd Praxis High Integrity Systems Ltd ESE Associates Ltd QinetiQ Centre for Human Sciences Greenstreet Berman Ltd Serco Assurance HFE Solutions Synergy Consultants Ltd Human Engineering Ltd Vectra Group Ltd Institute for Occupational Ergonomics Kingsley Management Services Ltd Lloyds Register Rail

12 Industrial Design Applications information design; market/user research; medical equipment; seat design and comfort; seating design and specifications; furniture specification and selection.

CCD Design and Ergonomics Ltd Human Factors Solutions Connected Systems Ltd InterAction of Bath Ltd COPE Occupational Health and JRP Ergonomics Ergonomics Services Ltd Lloyds Register Rail Corporate Solutions Consulting (UK) Ltd Link Ergonomics Davis Associates Ltd Matrick Ergonomics Ltd Hu-Tech Associates Ltd Robens Centre for Health Ergonomics Human Factors and Work Design SAMMIE CAD Ltd

13 Industrial/Commercial Workplace Design industrial workplace design; industrial ergonomics; job design and work organisation; anthropometry and workplace design; workplace and workstation design; warnings, labels and instructions; workload analysis.

AeI Human Systems Consultancy Human Applications Ltd Air Affairs (UK) Ltd Human Factors and Work Design Atkins Consultants plc Human Factors Solutions BAE SYSTEMS Consultancy Institute for Occupational Ergonomics CCD Design and Ergonomics Ltd IOM Consulting COPE Link Ergonomics David Hitchcock Lloyds Register Rail Davis Associates Ltd M W Halliday Associates Ltd Ergo Innovation (UK) Ltd Matrick Ergonomics Ltd Ergonomic Systems Ltd SAMMIE CAD Ltd ESRI System Concepts Ltd HF Criteria Ltd UserData Hu-Tech Associates Ltd West Midlands Ergonomic Service

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14 Management and Ergonomics change management; cost-benefit analysis; emergency responses; implementation of ergonomics strategies; operator performance; operator workload analyses; standardisation and standards; human resource management; work programmes; ergonomics policy and practice.

AeI Human Systems Consultancy Human Factors and Work Design Atkins Consultants plc Kingsley Management Services Ltd Connected Systems Ltd Lloyds Register Rail EMS Risk Consulting Ltd Matrick Ergonomics Ltd Ergonomic Systems Ltd Nickleby HFE Ltd ESE Associates Ltd Optimal Performance Ltd Greenstreet Berman Ltd Quintec Associates Ltd HF Criteria Ltd Serco Assurance HFE Solutions Vectra Group Ltd Hu-Tech Associates Ltd

15 Manual Handling of Loads: Safety and Training manual handling assessment and training; manual handling and lifting; manual handling of loads.

CCD Design and Ergonomics Ltd IOM Consulting COPE JRP Ergonomics David Hitchcock Link Ergonomics Dennis Thompson Matrick Ergonomics Ltd Graham Coleman Associates SAMMIE CAD Ltd HFE Solutions System Concepts Ltd Hu-Tech Associates Ltd UserData Human Applications Ltd West Midlands Ergonomic Service

16 Office Ergonomics and Design office automation; office and office equipment design; office design ergonomics; DSE ergonomics.

David Hitchcock JRP Ergonomics Dennis Thompson Link Ergonomics ESRI Matrick Ergonomics Ltd Graham Coleman Associates Robens Centre for Health Ergonomics Hu-Tech Associates Ltd Sheila Lee Human Applications Ltd Sun Risk Management Human Engineering Ltd System Concepts Ltd Human Factors and Work Design UserData IOM Consulting West Midlands Ergonomic Service

17 Physiological Aspects and Medical Ergonomics physiology; physical capabilities; medical ergonomics; medical equipment; psychophysiology; behavioural expectations; standards of reasonable conduct.

Dennis Thompson Optimal Performance Ltd Human Factors and Work Design Systems Engineering and Assessment Ltd Human Factors Solutions

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18 Product Design and Consumer Ergonomics ergonomics sales and marketing; product design and testing; product ergonomics; product development; product liability and safety; product defects; product education material; personal protective clothing.

Connected Systems Ltd Institute for Occupational Ergonomics Consumer Risk Ltd Live Connections Corporate Solutions Consulting (UK) Ltd Nickleby HFE Ltd David Hitchcock Robens Centre for Health Ergonomics Davis Associates Ltd SAMMIE CAD Ltd ESRI System Concepts Ltd HFE Solutions Systems Engineering and Assessment Ltd Human Engineering Ltd

19 Risk Assessments: Various Work Situations risk and cost-benefit analysis; risk assessment and risk management; risk perception; general musculoskeletal risk.

Air Affairs (UK) Ltd JRP Ergonomics COPE Kingsley Management Services Ltd Dennis Thompson Link Ergonomics EMS Risk Consulting Ltd Lloyds Register Rail Ergo Innovation (UK) Ltd Matrick Ergonomics Ltd ESRI Mott MacDonald Graham Coleman Associates QinetiQ Centre for Human Sciences Greenstreet Berman Ltd Robens Centre for Health Ergonomics Hu-Tech Associates Ltd Sun Risk Management Human Engineering Ltd System Concepts Ltd Human Factors and Work Design UserData Institute for Occupational Ergonomics Vectra Group Ltd IOM Consulting

20 Sociotechnical Systems and Ergonomics organisational behaviour, organisational change, organisational psychology, participative ergonomics, ergonomics strategies, sociotechnical systems, violations assessment, motivation.

Air Affairs (UK) Ltd Kingsley Management Services Ltd Greenstreet Berman Ltd M W Halliday Associates Ltd Human Engineering Ltd Optimal Performance Ltd Human Factors Solutions Serco Assurance Institute for Occupational Ergonomics

21 Systems Analysis systems analysis and design; systems integration; systems requirements capture; telecommunications systems and products; human-machine systems; Manprint; manning studies; 3-D man-modelling; experimental design; system design standards and specifications; communications analysis.

AeI Human Systems Consultancy Connected Systems Ltd Atkins Consultants plc Corporate Solutions Consulting (UK) Ltd CCD Design and Ergonomics Ltd Ergo Innovation (UK) Ltd

10 ESE Associates Ltd Nickleby HFE Ltd HF Criteria Ltd Praxis High Integrity Systems Ltd HFE Solutions QinetiQ Centre for Human Sciences Human Factors Solutions Quintec Associates Ltd Kingsley Management Services Ltd SAMMIE CAD Ltd M W Halliday Associates Ltd Sun Risk Management Mott MacDonald Synergy Consultants Ltd

22 Task Analysis task analysis and job design; task analysis and synthesis; team work and groups.

AeI Human Systems Consultancy Kingsley Management Services Ltd Air Affairs (UK) Ltd Live Connections Atkins Consultants plc Lloyds Register Rail BAE SYSTEMS Consultancy M W Halliday Associates Ltd CCD Design and Ergonomics Ltd Mott MacDonald COPE Nickleby HFE Ltd Corporate Solutions Consulting (UK) Ltd Optimal Performance Ltd Davis Associates Ltd Praxis High Integrity Systems Ltd Ergonomic Systems Ltd Quintec Associates Ltd ESE Associates Ltd Synergy Consultants Ltd Human Engineering Ltd Systems Engineering and Assessment Ltd InterAction of Bath Ltd

23 Training for Management and Staff ergonomics training; general training; cognitive skills/decision taking; training engineers; training in STUDIO; training modules; training needs analysis.

Air Affairs (UK) Ltd Kingsley Management Services Ltd Corporate Solutions Consulting (UK) Ltd Link Ergonomics David Hitchcock Live Connections Ergo Innovation (UK) Ltd Lloyds Register Rail Greenstreet Berman Ltd Matrick Ergonomics Ltd Hu-Tech Associates Ltd QinetiQ Centre for Human Sciences Human Applications Ltd Serco Assurance Institute for Occupational Ergonomics Sheila Lee JRP Ergonomics System Concepts Ltd

24 Usability Assessment usability assessment and testing; usability audits; usability evaluation; usability training; trials and verification; simulation and trials; simulation development; simulation and prototyping.

AeI Human Systems Consultancy InterAction of Bath Ltd Air Affairs (UK) Ltd Live Connections BAE SYSTEMS Consultancy Nickleby HFE Ltd Connected Systems Ltd Optimal Performance Ltd Corporate Solutions Consulting (UK) Ltd Praxis High Integrity Systems Ltd David Hitchcock QinetiQ Centre for Human Sciences Davis Associates Ltd Quintec Associates Ltd Ergo Innovation (UK) Ltd Robens Centre for Health Ergonomics ESE Associates Ltd Serco Assurance ESRI System Concepts Ltd HFE Solutions Systems Engineering and Assessment Ltd Human Applications Ltd

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25 User Requirements and Guidance user documentation; user guidance; user manuals and instructions; user interface design and prototyping; user requirements analysis and specification; conduct of user trials.

AeI Human Systems Consultancy InterAction of Bath Ltd CCD Design and Ergonomics Ltd Kingsley Management Services Ltd Connected Systems Ltd Live Connections Corporate Solutions Consulting (UK) Ltd Lloyds Register Rail EMS Risk Consulting Ltd M W Halliday Associates Ltd Ergonomic Systems Ltd Mott MacDonald ESE Associates Ltd Nickleby HFE Ltd ESRI Praxis High Integrity Systems Ltd Greenstreet Berman Ltd Quintec Associates Ltd HF Criteria Ltd Robens Centre for Health Ergonomics HFE Solutions Systems Engineering and Assessment Ltd Human Factors Solutions Vectra Group Ltd

26 Vehicle and Transport Ergonomics aviation; helicopter ergonomics; helmet displays; passenger environments; rail vehicles and systems; transport design; vehicle design; vehicle ergonomics; vehicle safety.

AeI Human Systems Consultancy Institute for Occupational Ergonomics Atkins Consultants plc InterAction of Bath Ltd CCD Design and Ergonomics Ltd M W Halliday Associates Ltd Connected Systems Ltd Mott MacDonald COPE Praxis High Integrity Systems Ltd Davis Associates Ltd Quintec Associates Ltd Dennis Thompson Robens Centre for Health Ergonomics EMS Risk Consulting Ltd SAMMIE CAD Ltd Ergo Innovation (UK) Ltd Synergy Consultants Ltd ESE Associates Ltd Systems Engineering and Assessment Ltd ESRI Vectra Group Ltd HF Criteria Ltd Human Engineering Ltd Human Factors Solutions

27 Work-related Musculoskeletal Problems musculoskeletal disorders; repetitive strain injury; management of work-related musculoskeletal problems; upper limb disorders.

COPE Link Ergonomics David Hitchcock Lloyds Register Rail Dennis Thompson Matrick Ergonomics Ltd EMS Risk Consulting Ltd Optimal Performance Ltd Graham Coleman Associates Serco Assurance Human Applications Ltd Sheila Lee Human Factors and Work Design System Concepts Ltd Hu-Tech Associates Ltd UserData Institute for Occupational Ergonomics Vectra Group Ltd IOM Consulting West Midlands Ergonomic Service JRP Ergonomics

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28 Specific Ergonomics Applications nuclear power; military ergonomics; military systems; process containment and process control; literature surveys; survey and research methods; automatic speech recognition.

COPE Optimal Performance Ltd ESE Associates Ltd QinetiQ Centre for Human Sciences Greenstreet Berman Ltd Serco Assurance HF Criteria Ltd Synergy Consultants Ltd

13 index by geographical region

South West England

AeI Human Systems Consultancy M W Halliday Associates Ltd Air Affairs (UK) Ltd Praxis High Integrity Systems Ltd Ergo Innovation (UK) Ltd Optimal Performance Ltd Human Engineering Ltd Systems Engineering and Assessment Ltd InterAction of Bath Ltd

Midlands

COPE Live Connections Graham Coleman Associates Lloyds Register Rail Hu-Tech Associates Ltd Matrick Ergonomics Ltd Human Applications Ltd SAMMIE CAD Ltd Human Factors Solutions Sun Risk Management ICE Ergonomics West Midlands Ergonomic Service Institute for Occupational Ergonomics Link Ergonomics

London area

BAE SYSTEMS Consultancy Hu-Tech Associates Ltd CCD Design and Ergonomics Ltd JRP Ergonomics Connected Systems Ltd Mott MacDonald Consumer Risk Ltd QinetiQ Centre for Human Sciences Corporate Solutions Consulting (UK) Ltd Quintec Associates Ltd Davis Associates Ltd Sheila Lee DNV Ltd System Concepts Ltd ESE Associates Ltd UserData Greenstreet Berman Ltd HF Criteria Ltd

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Northern England

Atkins Consultants plc Serco Assurance David Hitchcock Synergy Consultants Ltd EMS Risk Consulting Ltd Vectra Group Ltd Ergonomic Systems Ltd Kingsley Management Services Ltd

Scotland

Dennis Thompson Human Factors and Work Design HFE Solutions IOM Consulting Hu-Tech Associates Ltd Nickleby HFE Ltd

15 registered consultancies A to Z

Format

The format of this section is as follows:

Consultancy name date established, date first registered, type of indemnity number of registered ergonomists, number of other qualified ergonomists, number of other consultants contact name qualifications position contact address telephone number fax number email address web address consultancy description areas of competence

This information is based on the most recent details held by the Society office.

16 AeI Human Systems Consultancy date established 1990 date registered 2001 indemnity Company registered ergonomists 4 other ergonomists 0 other consultants 122 contact details Miss Karen P Lane MSc MErgS Principal Human Factors Consultant Alvington Yeovil Somerset BA22 8UZ tel +44 (0)1935 443000 fax +44 (0)1935 443111 email [email protected] web www.aeroint.com description The Human Systems consultancy at AeI focuses on integrating Human Systems Engineering practices throughout the product or system lifecycle. Emphasis is placed on real world applied issues, including the specification and evaluation of complex, multi-user systems. Such work involves real-world scenario generation, an understanding of the operational context, human effectiveness and practical evaluation and analysis tools. The analysis approach provided by the Human Systems team for complex, multi-user operations supports the full integration of both quantitative and qualitative information. Implementation of this approach has supported the development of recommendations on system usability with application to the evaluation of total system effectiveness. competencies 3 Cognitive Ergonomics and Complex Tasks 6 Design and Layout of Displays and Controls 10 Human-Computer Interface Design and Assessment 13 Industrial/Commercial Workplace Design 14 Management and Ergonomics 21 Systems Analysis 22 Task Analysis 24 Usability Assessment 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

17 Air Affairs (UK) Ltd date established 1997 date registered 2004 indemnity Individual registered ergonomists 3 other ergonomists 1 other consultants 5 contact details Dr C D Deighton BSc, MSc, PhD, MErgS, MAPM Senior Human Factors Consultant 1 Market Street Yeovil Somerset BA20 1HR tel +44 (0)1935 433966 fax +44 (0)1935 433956 email [email protected] web www.airaffairs.co.uk description Consultancy with specialist skills in Human Factors Integration and the conduct of Training Needs Analysis within complex safety-critical environments. Staff with accredited qualifications and a minimum of 5 years practical experience in ergonomics, occupational psychology, project management and operational research together with military operational experience. Core services offered: Training needs analysis in accordance with military standards Supplier selection processes and cost-benefit analysis User and system requirements analysis Human factors audits including DSE assessment HCI/HMI design, evaluation and acceptance criteria Team behavioural and cognitive task analysis Manpower planning/complementing

Application: aerospace, defence, rail, emergency services, commerce competencies 3 Cognitive Ergonomics and Complex Tasks 5 Computer Terminals: Design and Layout 10 Human-Computer Interface Design and Assessment 13 Industrial/Commercial Workplace Design 14 Management and Ergonomics 19 Risk Assessments: Various Work Situations 20 Sociotechnical Systems and Ergonomics 22 Task Analysis 23 Training for Management and Staff 24 Usability Assessment

18 Atkins Consultants plc date established 1986 date registered 1996 indemnity Company registered ergonomists 6 other ergonomists 3 other consultants 3 contact details Mr Paul McCabe MErgS Senior Human Factors Consultant Human Factors Dept WS Atkins House Birchwood Boulevard Birchwood Warrington Cheshire WA3 7WA tel +44 (0)1925 828987 fax +44 (0)1925 828153 description The Human Factors Department forms part of WS Atkins' Safety and Reliability Division, with offices in Warrington and Leatherhead. The Department has built up a world-wide reputation undertaking studies in Europe, the Far East, and North and South America. Our experienced ergonomists, safety practitioners and applied psychologists provide consultancy across a wide range of industrial sectors. Key services offered by the Department include control room assessment and design, transport ergonomics, applied psychological research, human reliability assessment, safety management auditing, and occupational health & safety training. competencies 1 Accidents; Health and Safety at Work 7 Design of Control Rooms 9 Expert Witnesses: Various Work Situations 10 Human-Computer Interface Design and Assessment 11 Human Reliability 13 Industrial/Commercial Workplace Design 14 Management and Ergonomics 21 Systems Analysis 22 Task Analysis 26 Vehicle and Transport Ergonomics

19 BAE SYSTEMS Consultancy date established 1965 date registered 1996 indemnity Company registered ergonomists 6 other ergonomists 3 other consultants 150 contact details Ms M Sen Gupta MSc BA MErgS CHFP Head of Human Factors Warwick House Farnborough Aerospace Centre Farnborough Hampshire GU14 6YU tel +44 (0)1252 384498 fax +44 (0)1252 384595 email [email protected] description With a broad client base, both military and commercial, we employ a wide range of techniques, including Human Factors Integration (HFI), workload analysis, task analysis, workplace design, Training Needs Analysis (TNA), anthropometric modelling, HCI design and prototyping. Previous work has included human factors of whole ship design, network management systems, command, control, communication, computing and information systems (C4I), HCI style guide production, air traffic management, health & safety solutions and product evaluation. A support organisation that includes domain experts in areas such as maritime, aerospace and land operations augments the group's capability. We are an independent group backed up by the resources of a global company. Our Human Factors specialists are available for long and short-term consultancy assignments. competencies 1 Accidents; Health and Safety at Work 2 Anatomy and Anthropometry in Human Activities 3 Cognitive Ergonomics and Complex Tasks 6 Design and Layout of Displays and Controls 7 Design of Control Rooms 10 Human-Computer Interface Design and Assessment 13 Industrial/Commercial Workplace Design 22 Task Analysis 24 Usability Assessment 26 Vehicle and Transport Ergonomics

20 CCD Design and Ergonomics Ltd date established 1977 date registered 1995 indemnity Company registered ergonomists 3 other ergonomists 2 other consultants 4 contact details Mr J Wood MDes(RCA) FErgS EurErg Managing Director 95 Southwark Street London SE1 0HX tel +44 (0)207 593 2900 fax +44 (0)207 593 2909 email [email protected] web www.ccd.org.uk description CCD is a dynamic, well-established consultancy with offices in London and Cambridge. The consultancy provides a broad-based, multi-disciplinary approach to solving clients' problems through the unique application of ergonomics, design and engineering. This cost-effective approach has brought considerable benefits to their expanding client base in banking, commerce, transportation and the emergency services. The increasing importance of health and safety issues has prompted the company to make its skills available for audits, risk assessment, training and expert witness work and the production of three video-based training programmes covering fire, manual handling and display screen equipment has broadened the company's capability. competencies 1 Accidents; Health and Safety at Work 7 Design of Control Rooms 10 Human-Computer Interface Design and Assessment 12 Industrial Design Applications 13 Industrial/Commercial Workplace Design 15 Manual Handling of Loads: Safety and Training 21 Systems Analysis 22 Task Analysis 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

21 Connected Systems Ltd date established 1996 date registered 1997 indemnity Corporate registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mr T Simpson BSc MPhil FErgS Cpsychol Director 7 Nevinson Close London SW18 2TF tel +44 (0)7850 511794 email [email protected] web www.connected-systems.com description Connected Systems Limited provides a human factors consultancy service to commercial and military industries. Work has included product design, evaluations, safety assessments and lectures. Clients have included small design companies and major aerospace industries. Work done includes telecommunications products, cockpits, car interfaces and simulators. competencies 2 Anatomy and Anthropometry in Human Activities 8 Environmental Ergonomics 10 Human-Computer Interface Design and Assessment 12 Industrial Design Applications 14 Management and Ergonomics 18 Product Design and Consumer Ergonomics 21 Systems Analysis 24 Usability Assessment 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

22 Consumer Risk Ltd date established 1998 date registered 2002 indemnity Individual registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Dr G Hayward EurIng MA PhD MergS MIMechE C Eng MEWI Director 83 Station Road London N3 2SH tel & fax +44 (0)020 8343 1754 email [email protected] description Consumer Risk Ltd specialises in the safety of public facilities and consumer products - identifying hazardous features, analysing factors leading to injuries, quantifying risks and advising on prevention. Based on extensive expert witness experience, the consultancy can advise designers, manufacturers, importers, retailers, underwriters etc on reducing the risk of claims for personal injury and prosecutions under safety legislation through

• interpretation of general safety duties in the UK and Europe • knowledge of a broad range of product-specific regulations and standards • access to published research, a world-wide network of experts • anticipation of foreseeable misuse by consumers • specification of instructions and warnings. competencies 1 Accidents; Health and Safety at Work 9 Expert Witnesses: Various Work Situations 18 Product Design and Consumer Ergonomics

23 COPE Occupational Health and Ergonomics Services Ltd date established 1993 date registered 1996 indemnity Company registered ergonomists 2 other ergonomists 4 other consultants 11 contact details Ms Claire Williams MSc BSc MErgS Senior Ergonomist Unit 24, The Business Park Technology Drive Beeston Nottingham Nottinghamshire NG9 2ND tel +44 (0)115 925 9222 fax +44 (0)115 925 2111 email [email protected] web www.copeohs.com description COPE specialises in providing industry with effective solutions to manage business inefficiencies caused by musculoskeletal injury and disease. Expertise is drawn from the following disciplines: Ergonomics, Occupational Physiotherapy, Health and Hygiene, Exercise Physiology and Engineering. COPE prides itself on delivering a thorough, measurable service that meets customer requirements through: establishing a true picture of the extent of symptoms and mismatches; identifying and measuring the causes that are contributing to these symptoms/mismatches; advising on practical and cost-efficient ways to manage the cause(s); designing systems, workplace equipment, tools or training to achieve the ergonomic goals set by the client and COPE; advising on necessary steps to ensure compliance with any associated legislation. competencies 2 Anatomy and Anthropometry in Human Activities 5 Computer Terminals: Design and Layout 12 Industrial Design Applications 13 Industrial/Commercial Workplace Design 15 Manual Handling of Loads: Safety and Training 19 Risk Assessments: Various Work Situations 22 Task Analysis 26 Vehicle and Transport Ergonomics 27 Work-related Musculoskeletal Problems 28 Specific Ergonomics Applications

24 Corporate Solutions Consulting (UK) Ltd date established 1994 date registered 1996 indemnity Company registered ergonomists 1 other ergonomists 0 other consultants 1 contact details Dr D Browne PhD MSc BSc MErgS Director Pinkham's Corner 36 Belton Street Shepshed Leicestershire LE12 9AB tel +44 (0)1509 507119 fax +44 (0)1509 507119 email [email protected] description Corporate Solutions assists organisations to maximise payback on their investment in technology. We achieve this by applying user-centred techniques to the development process, from requirements gathering through design to usability testing. Our services include focus groups, interviewing, surveys, journey mapping, information architecture, user interface design, touchpoint design, gap analysis, usability testing, business benefits modelling and requirements management. We also offer training courses in user-centred techniques. competencies 10 Human-Computer Interface Design and Assessment 12 Industrial Design Applications 18 Product Design and Consumer Ergonomics 21 Systems Analysis 22 Task Analysis 23 Training for Management and Staff 24 Usability Assessment 25 User Requirements and Guidance

25 David Hitchcock date established 2003 date registered 2004 indemnity Individual registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mr D R Hitchcock BSc, FErgS, EurErg, MIOSH Principal Consultant 96 Fairfield Road Hugglescote Leicestershire LE67 2HG, UK tel +44 (0)1530 830871 fax +44 (0)1530 830871 email [email protected]

description David Hitchcock began his career in the mid-eighties as a member of the ergonomics and disability team at the Institute for Consumer Ergonomics. He has since worked extensively in the provision of ergonomics training, consultancy and research, both as an academic and as principal of the FFP consultancy. Now, in addition to operating his own ergonomics practice, David is also Director of Research for yes2work. With his network of ergonomics, psychology, management and safety professionals, working as independent consultants or as part of multi- disciplinary teams, work ranges from short trouble-shooting commissions to long-term research contracts and ongoing training programmes. competencies 1 Accidents; Health and Safety at Work 5 Computer Terminals: Design and Layout 10 Human-Computer Interface Design and Assessment 13 Industrial/Commercial Workplace Design 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 18 Product Design and Consumer Ergonomics 23 Training for Management and Staff 24 Usability Assessment 27 Work-related Musculoskeletal Problems

26 Davis Associates Ltd date established 1986 date registered 1995 indemnity Company registered ergonomists 3 other ergonomists 3 other consultants 1 contact details Mr G Davis MA BSc FErgS EurErg FCSD Managing Director Wyllyotts Place Potters Bar Hertfordshire EN6 2JD tel +44 (0)1707 663665 fax +44 (0)1707 663668 email [email protected] web www.davis-associates.co.uk description Davis Associates is an ergonomics design consultancy specialising in the practical application of human factors knowledge and techniques to the design of products, systems and environments. Our staff include qualified ergonomists and designers enabling a scientific, creative and user-centred design approach and providing a competitive advantage for our clients. We work in a wide range of application areas, particularly: user interface and interaction design; control centres and transport systems. Founded in 1986, Davis Associates has an impressive portfolio of project experience and an extensive list of prestigious UK and international clients, including: Airbus, British Airways, Rail Safety and Standards Board, Philips, KCRC (Hong Kong), London Underground and leading design consultancies. competencies 2 Anatomy and Anthropometry in Human Activities 6 Design and Layout of Displays and Controls 7 Design of Control Rooms 10 Human-Computer Interface Design and Assessment 12 Industrial Design Applications 13 Industrial/Commercial Workplace Design 18 Product Design and Consumer Ergonomics 22 Task Analysis 24 Usability Assessment 26 Vehicle and Transport Ergonomics

27 Dennis Thompson date established 1980 date registered 1995 indemnity Individual registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Dr D Thompson PhD MSc MAE FErgS Consultant Ergonomist 4 West Drive Longridge Berwick-Upon-Tweed Northumberland TD15 2YW tel +44 (0)1289 304970 email [email protected] description The consultancy specialises in (a) personal injury litigation- Workplace inspections are carried out and ergonomics reports provided for personal injury litigation purposes for both plaintiffs and defendants (b) work-related upper limb disorders - Advice is given to industry on the design of new work tasks to avoid the occurrence of upper limb injuries. Inspection of existing workplaces is undertaken and advice given on cost-effective methods of injury prevention. (c) machinery guarding - Advice is given to manufacturers and users of British, European and International machinery guarding standards. The inspection of workplaces is undertaken to identify potential machinery hazards and methods of risk reduction. competencies 1 Accidents; Health and Safety at Work 2 Anatomy and Anthropometry in Human Activities 9 Expert Witnesses: Various Work Situations 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 17 Physiological Aspects and Medical Ergonomics 19 Risk Assessments: Various Work Situations 27 Work-related Musculoskeletal Problems

28 Det Norske Veritas Ltd date established 1990 date registered 1998 indemnity Company registered ergonomists 1 other ergonomists 4 other consultants 41 contact details Miss Helen Jones BSc MSc MErgS Palace House 3 Cathedral Street London SE1 9DE tel +44 (0)207 716 6505 fax +44 (0)207 716 6734 email [email protected] web www.dnv.com description DNV offers a flexible approach to the solution of human factors problems based on a thorough understanding, assessment and consultation. We utilise our considerable experience of human performance, engineering and management in order to work hand-in-hand with our clients to develop tailor-made solutions leading to continuous improvement for our clients. competencies 1 Accidents; Health and Safety at Work 3 Cognitive Ergonomics and Complex Tasks 11 Human Reliability 14 Management and Ergonomics 19 Risk Assessments: Various Work Situations 20 Sociotechnical Systems and Ergonomics 22 Task Analysis 23 Training for Management and Staff 26 Vehicle and Transport Ergonomics

29 EMS Risk Consulting Limited date established 2002 date registered 2003 indemnity Company registered ergonomists 6 other ergonomists 0 other consultants 17 contact details Mrs V Scotney BA(Hons) MErgS Human Factors Team Manager Asher House Barsbank Lane Lymm Cheshire WA13 0ED tel +44 (0)1925 751444 fax +44 (0)1925 751555 email [email protected] web www.emsriskconsulting.co.uk description The EMS Human Factors team delivers the full range of ergonomics and human factors services in health and safety management and organisational design to both industry and commerce. Our ergonomists and psychologists have previous experience of completing projects for, amongst others; Alcoa, British Nuclear Fuels, Chevron Texaco, Esso, the HSE, ICI, KCA Drilling, London Underground, NHS trusts, Network Rail, UKAEA. EMS Risk Consulting Ltd offers a comprehensive range of safety, environmental and business risk consulting services and is a member of the EMS group of companies. competencies 1 Accidents; Health and Safety at Work 3 Cognitive Ergonomics and Complex Tasks 7 Design of Control Rooms 10 Human-Computer Interface Design and Assessment 11 Human Reliability 14 Management and Ergonomics 19 Risk Assessments: Various Work Situations 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics 27 Work-related Musculoskeletal Problems

30 Ergo Innovation (UK) Ltd date established 2000 date registered 2002 indemnity Company registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Ms J Edmonds BSc(Hons), MSc, MErgS Director 39A Long Street Dursley Gloucestershire GL11 4HR UK tel +44 (0)1453 544 287 fax +44 (0)1453 547 975 email [email protected] web www.ergoinnovation.co.uk description ERGO Innovation (UK) Ltd offers a wide range of design, assessment and research services to industry. We also offer services in ergonomics training and expert testimony. We have representation on the UK Register of Expert Witnesses and the company director was awarded the William Floyd Award in 1999. Our experience has been gained in the petrochemical, defence, manufacturing, emergency services and transport industries. We have the technical competence and professional approach to ensure that our clients' problems are solved efficiently, effectively and realistically in any practical situation. Our breadth of expertise and knowledge enables an innovative approach to problem-solving and design. competencies 6 Design and Layout of Displays and Controls 7 Design of Control Rooms 9 Expert Witnesses: Various Work Situations 10 Human-Computer Interface Design and Assessment 13 Industrial/Commercial Workplace Design 19 Risk Assessments: Various Work Situations 21 Systems Analysis 23 Training for Management and Staff 24 Usability Assessment 26 Vehicle and Transport Ergonomics

31 Ergonomic Systems Ltd date established 2005 date registered 2005 indemnity Individual registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mrs S L Simcock MSc, MErgS Director 16 Melling Road Southport Merseyside PR9 9DJ UK tel +44 (0)1704 545154 fax +44 (0) 1704 545154 email [email protected] web www.ergonomicsystems.co.uk description Human-centred systems support end-users and can positively impact on safety, welfare, usability, quality and productivity. Human-centred solutions are achieved by an iterative, multi- disciplinary design approach which takes account of user characteristics, requirements and limitations. Ergonomics Systems Ltd (ESL) specialises in the practical application of human factors/ergonomics principles and good practice in order to develop a human-centred working environment where systems, tasks and people are compatible and complementary. Sarah Simcock has extensive experience within large and small scale civil, nuclear and defence projects, working in the areas of human factors design, human reliability assessment and human factors training. competencies 1 Accidents; Health and Safety at Work 5 Computer Terminals: Design and Layout 6 Design and Layout of Displays and Controls 7 Design of Control Rooms 11 Human Reliability 13 Industrial/Commercial Workplace Design 14 Management and Ergonomics 22 Task Analysis 25 User Requirements and Guidance

32 ESE Associates Ltd date established 1990 date registered 2000 indemnity Company registered ergonomists 2 other ergonomists 1 other consultants 0 contact details Mr G Ward MErgS Managing Director 15 Jesse Close Yateley Surrey GU46 6AH tel +44 (0)1252 876783 email [email protected] web www.ese-assoc.demon.co.uk description Ergonomic Systems Engineering (ESE) Associates brings together the complementary skills of systems engineering and human factors integration to form a balanced mix of project and research backgrounds. Our independent consultants are highly experienced in both disciplines as applied to complex system implementation in military and civil domains. We specialise in systems development, human factors integration, workshop design, training support and system test and evaluation. Conference and workshop organisation support is also offered. Consultancy can be provided at the client's own site or at our office locations (Hampshire and Dorset). competencies 6 Design and Layout of Displays and Controls 10 Human-Computer Interface Design and Assessment 11 Human Reliability 14 Management and Ergonomics 21 Systems Analysis 22 Task Analysis 24 Usability Assessment 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

33 ESRI (Ergonomics & Safety Research Institute) date established 1970 date registered 1995 indemnity Company registered ergonomists 3 other ergonomists 14 other consultants 11 contact details Ms V Haines MErgS EurErg Ergonomist Holywell Building Holywell Way Loughborough Leicestershire LE11 3UZ tel +44 (0)1509 226900 fax +44 (0)1509 226960 email [email protected] web www.lboro.ac.uk/research/esri description For over 30 years ESRI and its predecessor ICE Ergonomics has successfully carried out ergonomics research and consultancy. Since merging with its sister organisation HUSAT, it has now extended its areas of expertise to include interface design and user requirements specification. It aims for continual improvements in the health, safety, comfort and convenience of all people.

Three main areas are targeted: • Human Focused Design - applying ergonomics to real-world problems to ensure the continual improvement in safety, comfort and convenience for all; • Transport Technology Ergonomics- providing ergonomics services to optimise the safety, comfort, convenience and efficiency of travellers and transport systems; • Vehicle Safety - producing innovative, incisive and pertinent analyses to inform decision-making over specific safety issues, based on engineering, biomechanics, statistics and epidemiological perspectives. . competencies 1 Accidents; Health and Safety at Work 6 Design and Layout of Displays and Controls 10 Human-computer interface design and assessment 13 Industrial/Commercial Workplace Design 16 Office Ergonomics and Design 18 Product Design and Consumer Ergonomics 19 Risk assessments: various work situations 24 Usability Assessment 25 User requirements and guidance 26 Vehicle and Transport Ergonomics

34 Graham Coleman Associates date established 1994 date registered 1997 indemnity Individual registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mr G Coleman MSc MA MErgS Director 33 Leicester Road Ashby-De-La-Zouch Leicestershire LE65 1DA tel +44 (0)1530 412669 fax +44 (0)1530 412667 email [email protected] description Graham Coleman Associates is an ergonomics consultancy specialising in the provision of expert witness services to the legal and insurance professions. The company was formed in 1994 and it has accumulated experience of over 250 instructions evenly balanced between Plaintiff and Defence. It concentrates upon musculoskeletal disorders (manual handling or upper limb conditions), noise and vibration. Instructions on upper limb disorders include both keyboard and industrial cases. Particular expertise on the design of auditory warnings and selection of hearing protectors to minimise difficulties in communication is also available. competencies 1 Accidents; Health and Safety at Work 5 Computer Terminals: Design and Layout 8 Environmental Ergonomics 9 Expert Witnesses: Various Work Situations 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 19 Risk Assessments: Various Work Situations 27 Work-related Musculoskeletal Problems

35 Greenstreet Berman Ltd date established 1997 date registered 1997 indemnity Company registered ergonomists 4 other ergonomists 1 other consultants 4 contact details Mr J Berman MSc BSc FErgS EurErg Cpsychol Director Fulcrum House 5 Southern Court South Street Reading Berkshire RG1 4QS tel +44 (0)118 938 7703 fax +44 (0)118 938 7729 email [email protected] web www.greenstreet.co.uk description We address the complex relationships between people and business performance. We support high hazard or high technology organisations that wish to understand better how people behave and to implement organisational change with lasting benefit. Our comprehensive range of services focuses on safety and business risk management, including culture and organisational change, organisational learning, human error, decision-making, system design and emergency response. Our consultants have broad industrial experience and our clients have come from the nuclear, water, onshore and offshore petrochemical, rail and pharmaceutical industries, and their regulators. Whilst experienced in a wide range of established ergonomics techniques, we have a reputation for tailored solutions to individual problems. competencies 1 Accidents; Health and Safety at Work 3 Cognitive Ergonomics and Complex Tasks 9 Expert Witnesses: Various Work Situations 11 Human Reliability 14 Management and Ergonomics 19 Risk Assessments: Various Work Situations 20 Sociotechnical Systems and Ergonomics 23 Training for Management and Staff 25 User Requirements and Guidance 28 Specific Ergonomics Applications

36 HF Criteria Ltd date established 1995 date registered 1997 indemnity Individual registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mr D Streets MSc FErgS Human Factors Consultant 27 Lime Avenue Camberley Surrey GU15 2BS tel +44 (0)1276 21446 email [email protected] description Consultancy service offered draws on human factors experience gained from a career in the government scientific service working on research and development topics both in the laboratory and field. The consultant has considerable experience of working with other disciplines, especially engineers, the military and administrators in both industry and other parts of the MOD, at all stages of the design process for military vehicles and related equipment, as well as personal equipment. Experience also includes headquarters and research establishment management of human factors programmes, involving appreciation of commercial and financial aspects and application of the methodologies for new procurement initiatives with Industry. competencies 13 Industrial/Commercial Workplace Design 14 Management and Ergonomics 21 Systems Analysis 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics 28 Specific Ergonomics Applications

37 HFE Solutions date established 1998 date registered 2001 indemnity Company registered ergonomists 3 other ergonomists 0 other consultants 0 contact details Mr K T Smith BA MSc FErgS EurErg Managing Director Touch Business Centre Touch House Nr Cambusbarron Stirling Fife FK8 3AQ tel +44 (0)1786 464322 email [email protected] web www.HFESolutions.co.uk description Human Factors Engineering Scotland's aim is for our customers' products and working methods to be safe and easy to use and maintain. To this end we can provide a variety of services, ranging from expert advice to a fully-specified design. Our experience covers many areas of the design process, including:

human-computer interaction usability and user-centred design task and training analysis human factors integration management application of human factors standards product and systems design safety and risk assessment workload analysis and modelling human reliability assessment manual handling assessment and advice. competencies 3 Cognitive Ergonomics and Complex Tasks 6 Design and Layout of Displays and Controls 10 Human-Computer Interface Design and Assessment 11 Human Reliability 14 Management and Ergonomics 15 Manual Handling of Loads: Safety and Training 18 Product Design and Consumer Ergonomics 21 Systems Analysis 24 Usability Assessment 25 User Requirements and Guidance

38 Hu-Tech Associates Ltd date established 1989 date registered 1997 indemnity Company registered ergonomists 3 other ergonomists 3 other consultants 0 contact details Mr A Nicholson BSc MErgS MIOSH Director/Principal Consultant Saxon Court 29 Marefair Northampton Northamptonshire NN1 1SR tel +44 (0)1604 233428 fax +44 (0)1604 604967 email [email protected] web www.hu-tech.co.uk description Hu-Tech is a leading ergonomics consultancy with offices in the Midlands and the South East of England. We provide a broad range of consultancy, training and expert witness services, with a focus on health, safety and design. Our approach is to supply expert skills, practical advice and support which matches our client's requirement. We appreciate the necessity to offer such advice within the reality and constraints of today's industrial and commercial climate. This understanding and approach have resulted in us being appointed as consultants and 'partners' to a number of leading companies and organisations in a variety of market sectors. competencies 1 Accidents; Health and Safety at Work 9 Expert Witnesses: Various Work Situations 12 Industrial Design Applications 13 Industrial/Commercial Workplace Design 14 Management and Ergonomics 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 19 Risk Assessments: Various Work Situations 23 Training for Management and Staff 27 Work-related Musculoskeletal Problems

39 Human Applications Ltd date established 1992 date registered 1995 indemnity Company registered ergonomists 6 other ergonomists 1 other consultants 3 contact details Mr J McKenzie BSc MErgS Director The Elms Elms Grove Loughborough Leicestershire LE11 1RG tel +44 (0)1509 211866 fax +44 (0)1509 218344 email [email protected] web www.humanapps.co.uk description Human Applications Ltd specialises in providing effective business solutions through the practical 'real-world' application of ergonomics. We work with our clients to produce cost- effective, tailored solutions - where appropriate supporting or training in-house teams to continue the work into the future. We understand the practical issues of running companies and problems faced when dealing with ergonomics concerns. No 'academic' solutions here, but sound advice to place our solutions in an everyday business context. We have a client list to rival any in the field and a track record of repeat business demonstrating clearly that our clients like what they get. competencies 1 Accidents; Health and Safety at Work 4 Computer Software Ergonomics 9 Expert Witnesses: Various Work Situations 10 Human-Computer Interface Design and Assessment 13 Industrial/Commercial Workplace Design 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 23 Training for Management and Staff 24 Usability Assessment 27 Work-related Musculoskeletal Problems

40 Human Engineering Ltd date established 1995 date registered 1997 indemnity Company registered ergonomists 6 other ergonomists 29 other consultants 1 contact details Mr W Hamilton MSc BSc FErgS CPsychol MIOSH Technical Director Shore House 68 Westbury Hill Westbury-on-Trym Bristol Avon BS9 3AA tel +44 (0)117 962 0888 fax +44 (0)117 962 9888 email [email protected] web www.humaneng.co.uk description Human Engineering is a solution-driven Human Factors consultancy. Our team of ergonomists and psychologists has extensive experience of working with the client in order to deliver a range of innovative, practical and cost-effective solutions. We understand the importance of effective communications with the client (I.e. their engineers, designers, technical specialists and safety experts) as well as the users of the systems, product or workplace. We have international experience in a wide variety of industries, including rail. Oil and gas, process control, transport, power generation and distribution, aerospace, ATM, defence, retail, consumer, shipping, finance and manufacturing. Over the years, Human Engineering has successfully supported an impressive list of clients, including London Underground, BP Mobil, CAA, Tesco, MoD, Electrolux, P&O, Amec, Northern Ireland Electricity, Railtrack, Eurocontrol and Nortel. competencies 1 Accidents; Health and Safety at Work 7 Design of Control Rooms 10 Human-Computer Interface Design and Assessment 11 Human Reliability 16 Office Ergonomics and Design 18 Product Design and Consumer Ergonomics 19 Risk Assessments: Various Work Situations 20 Sociotechnical Systems and Ergonomics 22 Task Analysis 26 Vehicle and Transport Ergonomics

41 Human Factors and Work Design date established 1990 date registered 1998 indemnity Company registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Prof R Graves MSc MA FErgS Principal Consultant 513a Lanark Road West Balerno Edinburgh EH14 7DH tel +44 (0)131 451 5095 fax +44 (0)131 451 5095 email [email protected] description The consultancy has had considerable experience of research/application in industrial and commercial sectors including steel, coal, manufacturing (food, automotive components, engine assembly etc.), aerospace, transport, newspapers and finance covering over 40 clients. Experience includes upper limb disorders and manual handling, workstation design, personal protective clothing, airstream helmet development, process control, systems analysis, machine evaluations and man/machine design, physiological and environmental measurements and the evaluation of safety systems. Registered as a consultant with Scottish Enterprise (Scottish Electronics Forum), a consultant with the DTI Manufacturing and Design Initiatives, and a subcontractor with the Design Council until the scheme ended in 1995. competencies 1 Accidents; Health and Safety at Work 6 Design and Layout of Displays and Controls 8 Environmental Ergonomics 9 Expert Witnesses: Various Work Situations 12 Industrial Design Applications 13 Industrial/Commercial Workplace Design 14 Management and Ergonomics 16 Office Ergonomics and Design 17 Physiological Aspects and Medical Ergonomics 19 Risk Assessments: Various Work Situations 27 Work-related Musculoskeletal Problems

42 Human Factors Solutions date established 1983 date registered 1996 indemnity Individual registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mr J Langford BSc FErgS EurErg Partner Englefield Broadway Harwell Oxfordshire OX11 0HF tel +44 (0)1235 862464 fax +44 (0)1235 862463 email [email protected] description Notes on Ergonomics - No. 1: Ergonomics is meaningless unless you apply it. And that is what we have been doing for many years. With a focus on design, we provide a high quality service in areas ranging from work/workplace design and new product development through to human/computer interfaces. Notes on Ergonomics - No. 2: Ergonomics is not just about making people more comfortable or reducing risks of injury. Ergonomics also improves effectiveness. Which means improved productivity and reduced errors. We understand the importance of this. Notes on Ergonomics - No. 3: Ergonomics is about people and the things they do. We believe in involving users in projects - it improves the end product and also helps implementation. We know how to involve people at all stages, including use of workshop/discussion group methods. competencies 10 Human-Computer Interface Design and Assessment 12 Industrial Design Applications 13 Industrial/Commercial Workplace Design 17 Physiological Aspects and Medical Ergonomics 20 Sociotechnical Systems and Ergonomics 21 Systems Analysis 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

43 Institute for Occupational Ergonomics date established 1986 date registered 1995 indemnity Company registered ergonomists 5 other ergonomists 4 other consultants 2 contact details Prof J Wilson PhD MSc BTech FErgS CEng CPsychol Director Department of Manufacturing Engineering and Operations Management University of Nottingham University Park Nottingham Nottinghamshire NG7 2RD tel +44 (0)115 951 4041 fax +44 (0)115 846 6771 email [email protected] web www.nottingham.ac.uk/ioe description The IOE provides advice, investigations and training in ergonomics to all sectors of industry and commerce, labour organisations and government. The range of staff in the IOE gives us competence across the ergonomics field. Our approach embraces thorough knowledge of previous and current work and related data, appropriate tools and techniques, user-centred and participative approaches, and a strong awareness of technical and economic constraints and their effects. In all its work the IOE emphasizes: quality of service to the client; wealth creation and quality of life outcomes; ethical and effective methods and approaches; and timely delivery of reports, products and assessments. Because of our experience since 1986, our highly qualified staff, and an independent and financially sound base in the University of Nottingham, we can offer a flexible, high quality ergonomics service. competencies 2 Anatomy and Anthropometry in Human Activities 3 Cognitive Ergonomics and Complex Tasks 10 Human-Computer Interface Design and Assessment 11 Human Reliability 13 Industrial/Commercial Workplace Design 18 Product Design and Consumer Ergonomics 20 Sociotechnical Systems and Ergonomics 23 Training for Management and Staff 26 Vehicle and Transport Ergonomics 27 Work-related Musculoskeletal Problems

44 InterAction of Bath Ltd date established 1992 date registered 1997 indemnity Individual registered ergonomists 1 other ergonomists 2 other consultants 0 contact details Dr D Usher BSc DPhil MErgS CPhys Director Upper Floors 5/6 Wood Street Bath Somerset BA1 2JJ tel +44 (0)1225 482882 fax +44 (0)1225 482975 email [email protected] web www.ergonomics.uk.net description InterAction of Bath is a general human factors consultancy, specialising in Human-Computer Interaction and process control. Our activities involve research, user-interface design, software development and generation of ideas. The consultancy is founded on practical experience obtained in the electricity supply and defence industries and offers technical knowledge of interface devices such as touch-screens and speech recognisers. We take particular care to achieve excellence in our written output. Our procedures are designed to ensure that our reports maintain a high overall level of literacy while maximising their value to the client. competencies 4 Computer Software Ergonomics 6 Design and Layout of Displays and Controls 7 Design of Control Rooms 9 Expert Witnesses: Various Work Situations 10 Human-Computer Interface Design and Assessment 12 Industrial Design Applications 22 Task Analysis 24 Usability Assessment 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

45 IOM Consulting date established 1969 date registered 1996 indemnity Company registered ergonomists 2 other ergonomists 4 other consultants 20 contact details Dr R Graveling PhD MSc BSc FErgS Head of Human Sciences Research Park North, Riccarton Edinburgh EH14 4AP tel +44 (0) 870 850 5131 fax +44 (0) 870 850 5132 email [email protected] description The Human Sciences Group brings together experts from the fields of ergonomics, physiology, biomechanics and occupational psychology. We provide a multidisciplinary approach to human centred problems at work which can reap benefits for both the organisation and its individuals by improving organisational efficiency, productivity and morale, and reducing work related injuries, absenteeism and turnover. Much of our current work is geared towards helping employers to comply with current legislation such as Manual Handling Operations Legislation (1992) and the Display Screen Equipment Regulations (1992). our areas of expertise include: upper limb disorders; manual handling; stress; display screen equipment; workplace design; product and equipment design; environmental conditions; PPE. competencies 1 Accidents; Health and Safety at Work 2 Anatomy and Anthropometry in Human Activities 4 Computer Software Ergonomics 8 Environmental Ergonomics 9 Expert Witnesses: Various Work Situations 13 Industrial/Commercial Workplace Design 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 19 Risk Assessments: Various Work Situations 27 Work-related Musculoskeletal Problems

46 JRP Ergonomics date established 1995 date registered 1996 indemnity Individual registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mr J Ridd FErgS FRSH FIOSH EurErg Principal Consultant PO Box 170 Woking Surrey GU24 9YD tel +44 (0)1483 472050 fax +44 (0)1483 475411 email [email protected] description The primary area of experience and expertise is in the examination of tasks that might lead to musculoskeletal injuries amongst workers (e.g. back pain and/or upper limb disorders), and thence to a satisfactory resolution of the problem. These tasks may be industrial or office based and the services offered range from routine workplace assessments to the investigation of complex industrial and process design issues. A well established expert witness service specialising in back injuries, upper limb disorders and 'slipping, tripping and falling' accidents, forms a significant part of the Consultancy activities. A range of related training courses is also available which can be tailored to clients' specific requirements. competencies 1 Accidents; Health and Safety at Work 2 Anatomy and Anthropometry in Human Activities 5 Computer Terminals: Design and Layout 9 Expert Witnesses: Various Work Situations 12 Industrial Design Applications 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 19 Risk Assessments: Various Work Situations 23 Training for Management and Staff 27 Work-related Musculoskeletal Problems

47 Kingsley Management Services Ltd date established 2003 date registered 2003 indemnity Company registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mr W Gall BSc 8 Salisbury Road Cressington Park Liverpool L19 0PJ tel +44 (0)151 427 2424 email [email protected] description Human Factors interventions conducted in UK major hazard industry are driven by the need to assure safety, very often to contribute to regulatory requirements for their design, construction and operational safety cases. Attention to Human Factors reduces accident and incident probabilities, improves productivity, morale and safety culture and helps organisations to avoid unnecessary costs. Kingsley Management Services is founded on the experience and expertise of its prime consultant, Bill Gall, who has personally conducted assignments and provided training in ergonomics, human factors, safety management and safety culture worldwide aimed at providing the above benefits over the last 24 years. competencies 1 Accidents; Health and Safety at Work 11 Human Reliability 14 Management and Ergonomics 19 Risk Assessments: Various Work Situations 20 Sociotechnical Systems and Ergonomics 21 Systems Analysis 22 Task Analysis 23 Training for Management and Staff 25 User Requirements and Guidance

48 Link Ergonomics date established 1988 date registered 1996 indemnity Individual registered ergonomists 1 other ergonomists 2 other consultants 1 contact details Dr C McKeown PhD MSc BA MErgS AFBPS CPsychol MIOSH Director Daneton Lodge Manor Park Ruddington Nottingham Nottinghamshire NG11 6DS tel +44 (0)115 940 6991 fax +44 (0)115 921 2389 email [email protected] web www.linkergonomics.co.uk description Link Ergonomics was formed with the intention of providing a more practical and usable form of ergonomics for the business world. We offer specialist ergonomics knowledge that can be applied to both office-based and industrial projects. As a result of our work we have developed a reputation for flexibility, high standards, professionalism and for providing practical, workable, and impartial solutions and advice. competencies 1 Accidents; Health and Safety at Work 5 Computer Terminals: Design and Layout 9 Expert Witnesses: Various Work Situations 12 Industrial Design Applications 13 Industrial/Commercial Workplace Design 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 19 Risk Assessments: Various Work Situations 23 Training for Management and Staff 27 Work-related Musculoskeletal Problems

49 Live Connections date established 1992 date registered 1996 indemnity Individual registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mr C Marshall MSc BSc MErgS Manager Hollyvale House Chapel Road Stanford-In-The-Vale Oxfordshire SN7 8LE tel 0797 601 6970 fax 0871 220 7906 email chris@liveconnections. co.uk description Live Connections specialises in helping clients to develop commercial products, systems and services that have a high degree of usability and customer acceptance. The emphasis is on applying pragmatic, cost-effective solutions in commercial settings to achieve rapid and tangible benefits. competencies 4 Computer Software Ergonomics 6 Design and Layout of Displays and Controls 10 Human-Computer Interface Design and Assessment 18 Product Design and Consumer Ergonomics 22 Task Analysis 23 Training for Management and Staff 24 Usability Assessment 25 User Requirements and Guidance

50 Lloyds Register Rail date established 2000 date registered 2003 indemnity Company registered ergonomists 2 other ergonomists 2 other consultants 130 contact details Melissa Jackson Lloyds Register Rail Gervase House 111 Friar Gate Derby DE1 1EX tel fax email description Lloyd's Register Rail is an established international independent consultancy offering a wide range of services to the transportation industry. Lloyd's Register Rail has offices in London, Bristol, Glasgow, Reading, Derby, Preston, Crewe, Singapore and Hong Kong.

Our Human Factors Group comprises professional ergonomists, safety specialists and systems engineers with a wealth of experience within the rail/transportation industry. Our integrated, multi-disciplinary approach ensures that our work addresses human factors in a quantifiable and pragmatic manner for application to system design, specification, evaluation and applied research.

Our unique approach ensures synergy with our clients that creates a structured and traceable process for management of small and large scale projects. competencies 7 Design of Control Rooms 11 Human Reliability 12 Industrial Design Applications 13 Industrial/Commercial Workplace Design 14 Management and Ergonomics 19 Risk Assessments: Various Work Situations 22 Task Analysis 23 Training for Management and Staff 25 User Requirements and Guidance 27 Work-related Musculoskeletal Problems

51 M W Halliday Associates Ltd date established 1996 date registered 1998 indemnity Personal registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mr M Halliday MSc BSc MErgS Director Animal Barn Tredennick St Mabyn Bodmin Cornwall PL30 3BX tel +44 (0)1208 841179 fax +44 (0)1208 841179 email [email protected] description M W Halliday Associates Ltd is an independent ergonomics design consultancy. Our aim is to bring an understanding of human behaviour and capabilities into the process of design and evaluation. Through the application of rigorous methods, we aim to provide our clients with assessments and solutions to their problems which ensure that safety, comfort and performance are paramount. Our principal area of work to date has been within a transport- related field, but our methods will be applicable to most work areas. M W Halliday Associates Ltd has successfully collaborated with other consultancies and academic institutions to complete project work. competencies 1 Accidents; Health and Safety at Work 6 Design and Layout of Displays and Controls 10 Human-Computer Interface Design and Assessment 11 Human Reliability 13 Industrial/Commercial Workplace Design 20 Sociotechnical Systems and Ergonomics 21 Systems Analysis 22 Task Analysis 24 Usability Assessment 26 Vehicle and Transport Ergonomics

52 Matrick Ergonomics Ltd date established 1998 date registered 1999 indemnity Company registered ergonomists 2 other ergonomists 0 other consultants 0 contact details Mrs Claire Raistrick MSc BA RGN OHNC MErgS EurErg MIOSH Director 70A High Street Long Crendon Aylesbury Buckinghamshire HP18 9AL tel +44 (0)1844 202905 fax +44 (0)1844 279940 email [email protected] description Our clients require professional occupational ergonomics advice and support to enable them to protect their employees from harm, whilst achieving optimum productivity. We offer a dynamic response tailored to meet each client's requirements. Our practical approach is valued by clients, as are our efforts to ensure a pragmatic solution to their ergonomics problems. Most assignments come from personal referrals and repeat business. Our Registered Ergonomists combine expertise in ergonomics, occupational health, safety and engineering. To explore how our occupational ergonomics skills and expertise can contribute to your business, please contact us. competencies 1 Accidents; Health and Safety at Work 5 Computer Terminals: Design and Layout 12 Industrial Design Applications 13 Industrial/Commercial Workplace Design 14 Management and Ergonomics 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 19 Risk Assessments: Various Work Situations 23 Training for Management and Staff 27 Work-related Musculoskeletal Problems

53 Mott MacDonald date established 1902 date registered 2002 indemnity Company registered ergonomists 3 other ergonomists 2 other consultants 0 contact details Mr Paul Hollywell BSc MSc CEng FErgS Associate Director St Anne's House 20-26 Wellesley Road Croydon Surrey CR9 2UL tel +44 (0)20 8774 2609 fax +44 (0)20 8681 5706 email [email protected] description Mott MacDonald Ltd is a wholly independent, international engineering consultancy with work in over 100 countries. We provide support services to a broad range of sectors - from transport, energy, water and the environment to building, industry, communications and education. Our human factors team comprises qualified ergonomists, applied psychologists and safety engineers who are experienced at turning project ideas into reality, working within multi-disciplinary project teams. Our staff have particular expertise in applying ergonomics, safety management, quantified risk assessment, human reliability analysis, safety case approaches, training, research and development within the transport sector. competencies 1 Accidents; Health and Safety at Work 6 Design and Layout of Displays and Controls 7 Design of Control Rooms 10 Human-Computer Interface Design and Assessment 11 Human Reliability 19 Risk Assessments: Various Work Situations 21 Systems Analysis 22 Task Analysis 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

54 Nickleby HFE Ltd date established 1990 date registered 1998 indemnity Company registered ergonomists 7 other ergonomists 0 other consultants 2 contact details Dr R McLeod PhD MSc BSc MErgS Managing Director 16 Waterside Avenue Glasgow G77 6TJ tel +44 (0)141 616 3104 email [email protected] web www.nickleby.com description Nickleby is an independent company specialising in human factors and ergonomics. The company has expertise in the management of human factors programmes and provides a complete design capability. Capability covers workspace, workstation and MMI/HCI design requirements analysis and validation and acceptance. Capability includes training needs analysis and training system design. competencies 3 Cognitive Ergonomics and Complex Tasks 4 Computer Software Ergonomics 6 Design and Layout of Displays and Controls 10 Human-Computer Interface Design and Assessment 14 Management and Ergonomics 18 Product Design and Consumer Ergonomics 21 Systems Analysis 22 Task Analysis 24 Usability Assessment 25 User Requirements and Guidance

55 Optimal Performance Ltd date established 1996 date registered 1999 indemnity Company registered ergonomists 1 other ergonomists 0 other consultants 3 contact details Dr M Rayson PhD MA BSc MErgS Director Optimal Performance Ltd. Bedford House 23 Richmond Hill Clifton Bristol BS8 1BA tel +44 (0) 117 973 3355 fax +44 (0) 117 973 3355 email [email protected] web www.optimalperformance.co.uk description OPL provide expert physiological research and consulting to optimise performance. Specialist areas include: physical selection and physical training of personnel; reduction of injury; job analysis; assessment of physical activity, fitness and health; and management of change. A network of associates and collaboration with the University of Birmingham provide access to a broad range of expertise and technology. We are ISO9001 accredited and pride ourselves on providing a responsive and flexible approach to meet client needs, delivering cost-effective, practicable and timely solutions and operating to the highest standards of professionalism and integrity. competencies 1 Accidents; Health and Safety at Work 2 Anatomy and Anthropometry in Human Activities 9 Expert Witnesses: Various Work Situations 14 Management and Ergonomics 17 Physiological Aspects and Medical Ergonomics 20 Sociotechnical Systems and Ergonomics 22 Task Analysis 24 Usability Assessment 27 Work-related Musculoskeletal Problems 28 Specific Ergonomics Applications

56 Praxis High Integrity Systems Ltd date established 1990 date registered 2004 indemnity Company registered ergonomists 2 other ergonomists 1 other consultants 129 contact details Mr Charles Hardwick Senior Human Factors Consultant Praxis High Integrity Systems Ltd 20 Manvers Street Bath BA1 1PX tel +44 (0)1225 466991 fax +44 (0)1225 469006 email [email protected] description Praxis employs top class individuals who bring a wide variety and depth of human factors and safety-related experience to the group, including qualified ergonomists and leading experts in usability, situation awareness, human error and human reliability assessment. The Company possesses a unique combination of human factors, engineering and safety expertise. Praxis also offers a one-day training seminar 'Value Added Human Factors Engineering', providing senior systems engineers and project managers with valuable advice on how to gain maximum value from targeted HF analyses integrated into the systems development lifecycle. competencies 3 Cognitive Ergonomics and Complex Tasks 5 Computer Terminals: Design and Layout 7 Design of Control Rooms 10 Human-Computer Interface Design and Assessment 11 Human Reliability 21 Systems Analysis 22 Task Analysis 24 Usability Assessment 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

57 QinetiQ Centre for Human Sciences date established 1995 date registered 2000 indemnity Company registered ergonomists 18 other ergonomists 11 other consultants 309 contact details Mr Martin Thody Capability Group Leader Systems Ergonomics QinetiQ Cody Technology Park Farnborough Surrey GU14 0LX tel +44 (0)1252 394322 fax +44 (0)1252 392097 email [email protected] web www.QinetiQ.com description The Centre for Human Sciences, formed in 1995, employs over 300 qualified scientists, who undertake work for the MOD, other Government departments and for a range of commercial customers (e.g. Railtrack, CAA, HSE, DETR). We are able to offer research and consultancy in the following areas: HFI, HCI, MMI; Work-space evaluation; Adaptive automation; Sleep and duty schedules; Recruitment and selection; Personnel surveys and questionnaire design; Training needs, effectiveness and analysis; Team performance and decision making; Human physical performance; Human sensory performance; Disorientation and motion sickness; Workload assessment and human error; Human protection and survival. competencies 1 Accidents; Health and Safety at Work 3 Cognitive Ergonomics and Complex Tasks 9 Expert Witnesses: Various Work Situations 10 Human-Computer Interface Design and Assessment 11 Human Reliability 19 Risk Assessments: Various Work Situations 21 Systems Analysis 23 Training for Management and Staff 24 Usability Assessment 28 Specific Ergonomics Applications

58 Quintec Associates Ltd date established 1954 date registered 1995 indemnity Company registered ergonomists 2 other ergonomists 5 other consultants 3 contact details Ms S Horner BSc FTC (Illum Eng) CPsychol FErgS EurErg Manager Human Factors Excalibur House 2 Millennium Centre Crosby Way Farnham Surrey GU9 7XX tel +44 (0)1252 737377 fax +44 (0)1252 737376 email [email protected] web www.thaleshumanfactors.com description Quintec Associates Ltd was opened as Thales Human Factors in 1954 and provides a high quality, professional and independent consultancy service in human factors and training needs analysis at a very competitive price. We apply human factors to the design of complex, computer-based systems and work closely with clients to develop practical solutions. We cover all aspects of MANPRINT and HFIP, including task analysis, HCI, workload analysis, systems requirements capture, control room layout, health and safety, HAZOPS and usability assessment. Our consultants have several years experience in technology areas such as sonar, radar, EW, ESM, telecommunications and IT. In 1993, the group was awarded the Ergonomics Society's President's medal for their application of ergonomics knowledge. competencies 3 Cognitive Ergonomics and Complex Tasks 4 Computer Software Ergonomics 6 Design and Layout of Displays and Controls 10 Human-Computer Interface Design and Assessment 14 Management and Ergonomics 21 Systems Analysis 22 Task Analysis 24 Usability Assessment 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

59 Robens Centre for Health Ergonomics date established 1978 date registered 2002 registered ergonomists 4 other ergonomists 1 other consultants 0 contact details Prof David Stubbs BEd PhD FErgS FIOSH Robens Centre for Health Ergonomics EIHMS University of Surrey Guildford Surrey GU2 7TE tel +44 (0)1483 689238 fax +44 (0)1483 689395 email [email protected] description The Robens Centre for Health Ergonomics has provided ergonomics research, consultancy, postgraduate education and training to industry, commerce and government departments for nearly 30 years. This has been done across a wide range of ergonomics areas, both within the UK, EU and internationally. Our aim is to optimise health and safety, comfort and ease of use, and efficiency and quality, within organisations. We adopt a user-centred approach to understand and define industrial problems and rely heavily on participatory approaches to the design and implementation of solutions, whether at the micro or macro ergonomics level. competencies 1 Accidents; Health and Safety at Work 2 Anatomy and Anthropometry in Human Activities 8 Environmental Ergonomics 12 Industrial Design Applications 16 Office Ergonomics and Design 18 Product Design and Consumer Ergonomics 19 Risk Assessments: Various Work Situations 24 Usability Assessment 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

60 SAMMIE CAD Ltd date established 1978 date registered 1996 indemnity Company registered ergonomists 5 other ergonomists 1 other consultants 0 contact details Prof J M Porter PhD BSc FErgS EurErg Managing Director Department of Design & Technology Loughborough University Loughborough Leicestershire LE11 3TU tel +44 (0)1509 223026 fax +44 (0)1509 223999 email [email protected] description SAMMIE is a 3D human modelling, computer-aided ergonomics design system that is used to predict postural problems at the concept stage of design. We work closely with other specialists, when necessary, in order to identify the optimum compromises, working within design constraints, to ensure that users can be accommodated comfortably and can work efficiently and safely. SAMMIE CAD frequently works in collaboration with the Vehicle Ergonomics Group, also run by Professor Mark Porter. The company also offers traditional ergonomics methods, training, support throughout product development and expert witness opinion. competencies 2 Anatomy and Anthropometry in Human Activities 6 Design and Layout of Displays and Controls 7 Design of Control Rooms 9 Expert Witnesses: Various Work Situations 12 Industrial Design Applications 13 Industrial/Commercial Workplace Design 15 Manual Handling of Loads: Safety and Training 18 Product Design and Consumer Ergonomics 21 Systems Analysis 26 Vehicle and Transport Ergonomics

61 Serco Assurance date established 1989 date registered 2001 indemnity Company registered ergonomists 2 other ergonomists 4 other consultants 5 contact details Mr Andrew Kilner BSc, MSc (Eng), MErgS Human Factors Team Leader Serco Assurance Building 150 Harwell International Business Centre Didcot Harwell Oxfordshire OX11 0QJ tel +44 (0)1635 280413 fax +44 (0)1635 280302 email [email protected] description Our expertise is in assessing and improving operational, maintenance and emergency intervention tasks. Our key clients are in the nuclear, chemical, aviation/air traffic control, oil and gas, rail and road transport, water, electricity and health sectors and also Government departments (MoD, DETR, HSE). Recent assignments have encompassed the working environment, plant layout, human-machine interface, selection training and competence, safety management/safety culture and human reliability. The team contributes to the Human Factors in Reliability Group, is the UK's only accredited provider of the 'Tripod' method for measuring precursors to business disruption and delivers several standard and bespoke HF training courses. competencies 1 Accidents; Health and Safety at Work 3 Cognitive Ergonomics and Complex Tasks 7 Design of Control Rooms 11 Human Reliability 14 Management and Ergonomics 20 Sociotechnical Systems and Ergonomics 23 Training for Management and Staff 24 Usability Assessment 27 Work-related Musculoskeletal Problems 28 Specific Ergonomics Applications

62 Sheila Lee date established 1991 date registered 2000 indemnity Company registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Mrs Sheila Lee DO MErgS Ergonomist 7 Antrim Grove London NW3 4XP tel +44 (0)20 7722 8409 fax +44 (0)20 7722 8409 email [email protected] web www.sheilaleeconsulting.co.uk description As a clinician and a consulting ergonomist I have a special interest in occupational health and those musculoskeletal disorders that may arise from work. This concerns assessment of workstations and the interface between working systems and the pacing of work and the cognitive component, including communication. I have a particular interest in the participative approach. With a background in management consultancy (past director of Robert Lee International) I am aware of the importance of enlisting the cooperation of middle management and, when possible, top management. I have been instructed as an expert witness approximately 86 times in cases of industrial injury. competencies 1 Accidents; Health and Safety at Work 9 Expert Witnesses: Various Work Situations 16 Office Ergonomics and Design 23 Training for Management and Staff 27 Work-related Musculoskeletal Problems

63 Sun Risk Management Ltd date established 1996 date registered 2002 indemnity Company registered ergonomists 1 other ergonomists 0 other consultants 2 contact details Mr P Balmi Sun House 42 Falcon Drive Hartford Huntingdon, PE29 1LP tel +44 (0)1480 350453 fax +44 (0)709 210 8210 email [email protected] web www.sunrm.com description Sun Risk Management specialises in the development of health and safety solutions for the corporate and government sectors. Our multi-disciplinary approach brings together expertise in ergonomics, health and safety, information technology and training. Our expertise and approach rest on developing ergonomic awareness and self-reliance within the workplace to manage workplace health concerns. The founding partners have over 25 years of experience in managing ergonomic and health and safety projects and have worked with many of the top 100 FTSE companies.

competencies 1 Accidents; Health and Safety at Work 10 Human-Computer Interface Design and Assessment 16 Office Ergonomics and Design 19 Risk Assessments: Various Work Situations 21 Systems Analysis

64 Synergy Consultants Ltd date established 1988 date registered 1995 indemnity Individual registered ergonomists 4 other ergonomists 1 other consultants 0 contact details Dr L Ainsworth PhD BSc FErgS EurErg Principal Consultant Royal Oak Barn The Square Cartmel Cumbria LA11 6QB tel +44 (0)1539 536678 fax +44 (0)1539 536678 email [email protected] web www.synergy-ergs.com description Synergy specialises in the design and evaluation of those aspects of tasks that directly affect human performance, particularly in complex systems, such as banking, defence, process plant and public transport. Synergy applies ergonomics and psychology expertise to ensure, or demonstrate, that all task interfaces within a system (hardware, software, procedures and training, other people, etc.) closely support the users' requirements for information and control. This approach seeks to exploit human strengths whilst compensating for human weaknesses and thus reduces the risk of human error to lead to improved productivity and safety.

competencies 3 Cognitive Ergonomics and Complex Tasks 4 Computer Software Ergonomics 6 Design and Layout of Displays and Controls 7 Design of Control Rooms 10 Human-Computer Interface Design and Assessment 11 Human Reliability 21 Systems Analysis 22 Task Analysis 26 Vehicle and Transport Ergonomics 28 Specific Ergonomics Applications

65 System Concepts Ltd date established 1982 date registered 1995 indemnity Company registered ergonomists 4 other ergonomists 12 other consultants 4 contact details Mr T Stewart BSc FErgS Managing Director 2 Savoy Court Strand London WC2R 0EZ tel +44 (0)20 7240 3388 fax +44 (0)20 7240 5212 email [email protected] description The System Concepts Group is a management consultancy which specialises in human factors - ergonomics (office, industrial, retail and product design), usability/HCI, health and safety. Founded in 1981, we have undertaken consultancy and training assignments for many national and international organisations. The group has grown steadily, setting up the Ergonomics Training Centre in 1986 and acquiring Interact Consulting and The Body Garage in 1998. We now have twelve consultants and trainers and can offer a unique breadth and depth of human factors services to our clients. competencies 5 Computer Terminals: Design and Layout 9 Expert Witnesses: Various Work Situations 13 Industrial/Commercial Workplace Design 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 18 Product Design and Consumer Ergonomics 19 Risk Assessments: Various Work Situations 23 Training for Management and Staff 24 Usability Assessment 27 Work-related Musculoskeletal Problems

66 Systems Engineering and Assessment Ltd date established 1994 date registered 1997 indemnity Company registered ergonomists 1 other ergonomists 5 other consultants 165 contact details Ms Clare Borras MErgS Human Factors Group Leader SEA House PO Box 800 Coldharbour Lane Fishponds Avon BS16 1SU tel +44 (0)1373 852073 fax +44 (0)1373 852165 email [email protected] description The SEA Human Factors Group comprises professional ergonomists, engineering psychologists and systems engineers. The background in Human Factors Integration (HFI), behavioural science and engineering disciplines equips the team with the ability to effectively integrate human factors in system and product design, development and evaluation. The group has experience in military and commercial projects, transport, marine, offshore and aerospace sectors. Competencies extend from the development of human factors integration plans, through user and system requirements capture to detailed design and assessment activities. Human factors is an essential input to the design of effective and safe systems. Early specification of human factors in a project enhances usability and in-service performance, reduces human error and training costs and is essential for optimising manning requirements. Importantly, human-factored systems lead to greater user and customer satisfaction. competencies 3 Cognitive Ergonomics and Complex Tasks 6 Design and Layout of Displays and Controls 9 Expert Witnesses: Various Work Situations 10 Human-Computer Interface Design and Assessment 17 Physiological Aspects and Medical Ergonomics 18 Product Design and Consumer Ergonomics 22 Task Analysis 24 Usability Assessment 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics

67 UserData date established 1989 date registered 1995 indemnity Company registered ergonomists 2 other ergonomists 0 other consultants 0 contact details Dr E de Mello PhD MSc BA(Hons) FErgS EurErg Managing Director 7-11 Kensington High Street London W8 5NP tel +44 (0)20 7243 2925 fax +44 (0)20 7221 7833 email [email protected] description UserData has experienced staff and offers practical, cost-effective solutions. We undertake work for a diverse group of clients; from small companies to large national and multinational companies and Governmental organisations. Their requirements vary, but what remains constant is our commitment to delivering practical, cost-effective, tailor-made solutions. Increased health and safety awareness is reflected in our routine projects. Our staff regularly get involved where upper limb disorders and back injuries are a problem. Our user interface and usability expertise continues to be in demand. Whether you want a 'one-off' piece of work or a sustained partnership, please give us a call to see how we can help. competencies 1 Accidents; Health and Safety at Work 4 Computer Software Ergonomics 5 Computer Terminals: Design and Layout 9 Expert Witnesses: Various Work Situations 10 Human-Computer Interface Design and Assessment 13 Industrial/Commercial Workplace Design 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 19 Risk Assessments: Various Work Situations 27 Work-related Musculoskeletal Problems

68 Vectra Group Ltd (formerly AMEY VECTRA) date established 1992 date registered 1996 indemnity Company registered ergonomists 3 other ergonomists 2 other consultants 93 contact details Mr E M Hickling BSc EurErg FErgS Group Manager Europa House 310 Europa Boulevard Gemini Business Park Westbrook Warrington Cheshire WA5 7YQ tel +44 (0)1925 444648 fax +44 (0)1925 444701 email [email protected] description Vectra Group Ltd is a safety, reliability and risk management consultancy organisation providing services to major companies across a diverse range of industrial and commercial contexts. We are an experienced team of ergonomists, applied psychologists and safety specialists dedicated to providing a high-quality, cost-effective service for our clients. The human factors team provides particular expertise in the health and safety area, in the design of operational environments and in consultancy related to management systems. However, Vectra possesses a wide range of skills and has a proven track record in bespoke research and problem solving for our clients. competencies 1 Accidents; Health and Safety at Work 3 Cognitive Ergonomics and Complex Tasks 7 Design of Control Rooms 10 Human-Computer Interface Design and Assessment 11 Human Reliability 14 Management and Ergonomics 19 Risk Assessments: Various Work Situations 25 User Requirements and Guidance 26 Vehicle and Transport Ergonomics 27 Work-related Musculoskeletal Problems

69 West Midlands Ergonomic Service date established 1991 date registered 1995 indemnity Individual registered ergonomists 1 other ergonomists 0 other consultants 0 contact details Dr B Davies PhD MSc MCSP FErgS Ergonomics Consultant 516a Birmingham Road Marlbrook Bromsgrove Worcestershire B61 0HS tel +44 (0)121 445 2675 fax +44 (0)121 445 2675 description I have over 35 years experience in ergonomics and recently retired as reader in ergonomics at Birmingham University. I have a wide experience in ergonomic surveys in work-related upper limb disorders and manual handling and lifting. As a private consultant I can usually be on site within a week and provide a report within a week. I offer complete confidentiality and personal attention. competencies 1 Accidents; Health and Safety at Work 5 Computer Terminals: Design and Layout 6 Design and Layout of Displays and Controls 9 Expert Witnesses: Various Work Situations 13 Industrial/Commercial Workplace Design 15 Manual Handling of Loads: Safety and Training 16 Office Ergonomics and Design 27 Work-related Musculoskeletal Problems

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