EXHIBITOR WELCOME LETTER Dear Exhibitor

EXHIBITOR WELCOME LETTER Dear Exhibitor,

Welcome to MWC Shanghai 2019, 26 – 28 June, at the Shanghai New International Expo Centre in Shanghai. We would like to extend our thanks to you for exhibiting at the show.

This year’s event is set to be bigger and better than ever before as it gathers global industry leaders and facilitates business.

CONTENT Enclosed you will find some useful information to ensure that your presence at the event runs smoothly and successfully.

Included in this pack you will find:

 Venue and Transport Information

 Registration & Opening Times

 Build-up and Dismantling Schedule

 Networking Event

 Shuttle Bus Schedule

 Exhibitor Services

 Health & Safety Rules

 Useful Information about Shanghai

 4YFN Event

 VENUE AND TRANSPORT INFORMATION

MWC19 Shanghai will be held from Wednesday 26 to Friday 28 June 2019 at the Shanghai New International Expo Centre (SNIEC), Kerry Hotel Pudong and Jumeirah Himalayas Hotel Shanghai.

2345 Longyang Road Pudong District, Shanghai People’s Republic of China

*Please note the exhibition is going to be held in Halls N1-N5 and E6-E7 with the main registration and badge collection area at Entrance 2 and 3 (express access) of SNIEC. The map below should give you a clear idea on the most convenient way to get to the site.

 How do I get from the airport to the venue?

SNIEC is located half way between Pudong International Airport and Hongqiao Airport, 33 km away from Pudong International Airport to the east, and 32 km away from Hongqiao Airport to the west.

A) Pudong International Airport --- SNIEC

By taxi: about 35 minutes; around RMB 120 By Maglev line: Take the Maglev Train at the Waiting Hall of Pudong International Airport to the LongYang Road Station -> Change Metro Line 7 to Huamu Road Station (exit from Gate 2);Maglev price is RMB50 for single ticket; RMB80 for round- trip ticket By airport bus line: take lines No. 3 and No. 6 to LongYang road station ->5 mins taxi to Huamu Road (near Fangdian Road) or Change Metro Line 7 to HuaMu Road station (exit from Gate 2) ; about 40 minutes. By Metro: Take Line 2 to get off at Longyang Road Station where you can walk or continually interchange Line 7 to SNIEC (Huamu Road Station) directly; about 40 minutes; RMB 6

B) Hongqiao Airport --- SNIEC

By taxi: about 40 minutes; around RMB 120 By Metro: Take Line 10 to get off at East Nanjing Road Station, then interchange Line 2 to get off at Longyang Road Station where you can walk or continually interchange Line 7 to SNIEC (Huamu Road Station) directly; about 1hr 20mins; RMB 6

C) Shanghai Railway Station --- SNIEC

By taxi: Two places stand over 16km apart; takes about 25 minutes; around RMB 60 By Metro: Take Line 1 to People’s Square, then interchange Line 2 to get off at Longyang Road Station where you can walk or interchange Line 7 to SNIEC (Huamu Road Station) directly; about 35 minutes; RMB 4

D) Shanghai South Railway Station --- SNIEC By taxi: Two places stand over 20km apart; about 25 minutes; around RMB 70 By Metro: Take Line 1 to People’s Square, then interchange Line 2 to get off at Longyang Road Station where you can walk or interchange Line 7 to SNIEC (Huamu Road Station) directly

E) Shanghai Hongqiao Railway Station --- SNIEC By taxi: Two places stand over 35km apart; take about 40 minutes; around RMB 130 By Metro: Take Line 10 to get off at East Nanjing Road Station, then interchange Line 2 to get off at Longyang Road Station where you can walk or continue to the interchange Line 7 to SNIEC (Huamu Road Station) directly; about 1hr 20mins; RMB 6

 Is there parking at the venue and is there an associated cost? There are several parking lots in SNIEC, in which P1 and P7 are the closest ones to our exhibition site. The parking price is RMB 8/hr with a maximum cost of RMB 64/day.

 Is there disabled access at SNIEC? Yes, the Centre has elevators and restrooms specially designed to accommodate the needs of the disabled.

 REGISTRATION & SHOW OPEN HOURS

Registration Area Opening Hours

These will be included in your registration confirmation. Alternatively, please visit our website at http://www.mwcshanghai.com/ for these timings closer to the event.

Exhibition Opening Hours & Access

Date Exhibition Open Times & Exhibitor Access Visitor Access (Extended Hour Access Badge holders)

Tuesday, 25 June N/A 09:00 – 22:00

Wednesday, 26 June 09:00 – 17:00 08:00 – 18:00

Thursday, 27 June 09:00 – 17:00 08:00 – 18:00

Friday, 28 June 09:00 – 16:00 08:00 – 18:00

 Exhibition Access Times

EA refers to ‘Extended Hours Access” – see below for further information.

Extended Hours Access refers to additional access rights on the event badge allowing the attendee into the venue before/after show hours in order to set up or prepare their Exhibitor’s stand. Early Access is applied primarily to the following pass types (exceptions can be made, particularly for exhibitors):

 Exhibitor/Partner staff  Exhibitor Contractor  Exhibitor VIP  Exhibitor Gold  Speaker

Extended Hours is noted on the badge by a white star symbol similar to this Extended Hours does not grant 24h access to the venue. Any enquiries on registration, please contact our registration team via [email protected].

 BUILD UP & DISMANTLING SCHEDULE

Build up and Dismantling Pass Collection Times

Passes can be collected at SYMA desk located at the SNIEC Entrance Hall 2 (North) Date SYMA Desk Working Hour

Saturday 22 June 09:00 – 20:00

Sunday 23 June 12:00 – 20:00

Monday 24 June 09:00 – 20:00

Tuesday 25 June 09:00 – 20:00

 Build-up times and access

Please NOTE that you and your contractor may only access the site for the day specified for your specific stand type as below.

 All exhibitors and their contractors must have the necessary pass to access the site for build-up and dismantling. The build-up and dismantling passes can be collected at SYMA’s Desk at the SNIEC, North Entrance and Photographic ID will be required when collecting your passes.

PACKAGE STANDS

Stand Type Date Times

All Package Stands Tuesday 25 June 09:00 – 22:00

SPACE ONLY STANDS

Stand Type Date Times

Space Only Stands Saturday 22 June – Tuesday 25 June 09:00 – 24:00 N3

Sunday 23 June 12:00 – 22:00 Space Only Stands N1, N2, N4, N5, E6, E7 Monday 24 June – Tuesday 25 June 09:00 – 22:00

DISMANTLING TIMES AND ACCESS FOR N1-N5 & E6-E7

IMPORTANT: Dismantling of stands starts from Saturday 29 June at 09:00. The evening of Friday 28 June is only for removal of valuable items and hand carriables. No construction work is allowed on Friday 28 June.

Date Times Schedule

Friday 28 June 16:30 – 18:00 Once the hall is clear of visitors all valuable items and hand removable items must be removed from the hall. All shell scheme booths must be vacated by 18:00.

Saturday 29 June 09:00 – 18:00 All shell scheme exhibitors and clients with shell scheme meeting rooms should note that the official contractor will commence the dismantling of shell scheme from 09:00.

Dismantling of space only stands – all stand fitting materials, structures, flooring and carpets to be removed.

Shell Scheme / Shell Scheme Plus / Meeting Room / Executive Meeting Room / 4YFN Startup Booth / 4YFN Startup Corner Exhibitors - Access during Build-Up and Dismantling The official MWC Shanghai exhibitor badges will be valid from 09.00 on Tuesday 25 June 2019. The MWC Shanghai registration desks will be open from Tuesday at 08.30 – 17:30 when you will be able to collect your official event pass and proceed into the hall to decorate and set up your stand/meeting room. The Hall is open until 22.00 for set up on 25 June. (Your official show pass can then be collected on the opening morning if you arrive after 17:30, 25 June). MWC Shanghai Exhibitor badge holders will be able to remain in the venue after the event closing time on Friday 28 June to commence dismantling until 18:00. All personal and valuable items are to be removed by this time.

Space Only Exhibitors - Access during Build Up and Dismantling Any Space Only exhibitor personnel requiring access to the exhibition hall during build-up or dismantling must hold the correct pass. In order to gain access to the full Space only build up schedule (including access before 25 June) you will be required to submit a form to request a build-up/dismantling pass and submit to SYMA. Build Up & Dismantling Passes can be collected from the SYMA desk at the SNIEC Entrance Hall 2 (North) and a Photographic ID will be required when collecting your pass. The MWC Shanghai registration desks will be open from 08.30 – 17:30 on Tuesday 25 June. MWCS Exhibitor badge holders will be able to remain in the venue after the event closing time on Friday 28 June to commence dismantling until 18:00. All personal and valuable items are to be removed by this time. Dismantling of space only stands and the removal of all stand fitting materials, structures, flooring and carpets must be completed by 18:00 on Saturday 29 June 2019.

 What I need to do if need to work overtime?

24 HOUR WORKING

24 hour working at Shanghai New International Expo Centre (SNIEC) is not permitted. However, any contractors/ exhibitors who, for any reasons, require to work overtime in the Exhibition Hall beyond the Exhibition open times should be aware of the overtime charges for which they will personally be responsible. The application has to go direct to Shanghai Xin Mei Ge Exhibition Co. Service Desk before 15:00 on the day of the intended late working.

Please note: Construction work during the event open days is strictly prohibited. For security reasons such work is not permitted even outside the official opening times. If you have any questions regarding this service, please contact Ms. Stella Zhu (Mobile phone: +86 185 01650633 / email [email protected])

Exhibition Date Overtime charges (for stands less than 1000 sqm) Open Times

Sunday 23 June 12:00 – 22:00

Monday 24 June 09:00 – 22:00 RMB 3,400/ booth /hour (applicable for period between 22:00 and next day 09:00)

Tuesday 25 June 09:00 – 22:00

Wednesday 26 June 09:00 – 17:00 RMB 2,100/booth /hour (applicable for period between 18:00 and 22:00) RMB 3,400/booth /hour (applicable for period between 22:00 and next day 08:00) Thursday 27 June 09:00 – 17:00

RMB 2,100/booth /hour (applicable for period between 18:00 and 22:00) Friday 28 June 09:00 – 16:00 RMB 3,400/booth /hour (applicable for period between 22:00 and next day 08:00)

RMB 3,400/booth /hour (applicable for period between 18:00 and 22:00) Saturday 29 June 09:00 – 18:00 RMB 6,000/booth /hour (applicable for period between 22:00 and 23:59)

Note 1: Build up access & overtime working on 23 - 25 June is only available to space-only exhibitors.

Note 2: On-day overtime requests must be submitted to Ms. Stella Zhu at Shanghai Xin Mei Ge Exhibition Co. service desk by 15.00 at the latest. Late requests may not be accepted.

 NETWORKING EVENTS

Whether you are new to the industry or a seasoned professional, MWC Shanghai will provide you with many opportunities to make connections, grow your network, find new partners and discover new avenues to expand your business.

Also, we have introduced new alternative ways for attendees to connect with exhibitors. Your potential business partners could find you in the Exhibitors & Sponsors section in MWC19 Shanghai website and contact you for more. Submit your company introduction and contact info including Company WeChat ID (optional) via the 100 word profile form in your Online Event Manual to make the connection!

To view the full list of networking events during MWC19 Shanghai, please visit the official event website.

Innovation & Inclusion Cocktail Date: Thursday, 27 June 2019 Time: 17:00 – 18:30 Location: SNIEC, Hall N5, Leaders Stage & Surrounding Networking Areas Join us to network with your fellow attendees and enjoy canapés and cocktails while celebrating industry innovation and inclusion. Exchange views on the latest technologies and discuss how a diverse corporate culture enhances performance while improving lives in the communities we serve. All exhibition attendees and Women4Tech participants are eligible to attend.

Asia Mobile Awards Ceremony Date: Thursday, 27 June 2019 Time: 17:30 – 18:00 Location: SNIEC, Hall N5, Leaders Stage The 2019 Asia Mobile Awards Ceremony will be held during the cocktail reception at the Leaders Stage. It is the most prestigious awards platform for Asia, recognising the companies and individuals driving innovation across the Asian markets. The awards showcase the ever growing value that mobility brings to users, industries, businesses, communities and economies region-wide.

Join us as we celebrate the individuals and companies at the front line of innovation. Follow us online with #AMOAwards.

VIP and Gold Pass holders will receive priority access and seating in AMO Awards Ceremony. Please note they may be released 10 minutes before the session begins.

Click here to learn more 4YFN networking events.

 SHUTTLE BUS SCHEDULE

Shuttle buses will run between the following hotels and SNIEC Entrance Hall 3 (East)

 Kerry Hotel Pudong Shanghai  Jumeirah Himalayas Hotel  Renaissance Shanghai Pudong Hotel  Grand Mercure Shanghai Century Park

 Route 1: Renaissance Shanghai Pudong < – > Kerry Hotel Pudong < – > SNIEC Entrance Hall 3 (East)

Date Shuttle Buses Schedule Place 07:45 / 08:15 / 08:45 / 09:15 / 09:45 / 26 June 10:15 / 10:45/11:15 07:45 / 08:15 / 08:45 / 09:15 / 09:45 / Renaissance Shanghai Pudong 27 June 10:15 / 10:45/11:15 07:45 / 08:15 / 08:45 / 09:15 / 09:45 / 28 June 10:15 / 10:45/11:15

Date Shuttle Buses Schedule Place 15:40 / 16:10 / 16:40 / 17:10 / 17:40 / 26 June 18:10

15:40 / 16:10 / 16:40 / 17:10 / 17:40 / 27 June Kerry Hotel Pudong 18:10 / 18:55

28 June 15:10 / 15:40 / 16:20 / 16:50 / 17:10

 Route 2: Grand Mercure Shanghai Century Park Hotel < - > Kerry Hotel Pudong <- > SNIEC Entrance Hall 3 (East)

Date Shuttle Buses Schedule Place 07:45 / 08:15 / 08:45 / 09:15 / 09:45 / 26 June 10:15 / 10:45/11:15 Grand Mercure Shanghai 07:45 / 08:15 / 08:45 / 09:15 / 09:45 / 27 June Century Park Hotel 10:15 / 10:45/11:15

07:45 / 08:15 / 08:45 / 09:15 / 09:45 / 28 June 10:15 / 10:45/11:15

Date Shuttle Buses Schedule Place 15:30 / 16:00 / 16:30 / 17:00 / 17:30 / 26 June 18:00 15:30 / 16:00 / 16:30 / 17:00 / 17:30 / SNIEC Entrance Hall 3 (East) 27 June 18:00 / 18:45 28 June 15:00 / 15:30 / 16:00 / 16:30 / 17:00

Official Venue Shuttle Bus

 Route 1: SNIEC Entrance Hall 2 (North) – SNIEC Entrance Hall 3 (East) Shuttle Buses Schedule 26 June 07:30 – 16:30 27 June 08:00 – 16:30 28 June 08:00 – 15:30 *Service is every 15 minutes or when it is full

 Route 2: Jumeirah Himalayas Hotel – SNIEC Entrance Hall 3 (East) Shuttle Buses Schedule 26 June 07:45 – 16:45 27 June 07:45 – 16:45 28 June 07:45 – 15:45 * Service is every 10 minutes or when it is full

 Route 3: Kerry Hotel Pudong – SNIEC Entrance Hall 3 (East) Shuttle Buses Schedule 26 June 07:45 – 16:45 27 June 07:45 – 16:45 28 June 07:45 – 15:45 * Service is every 10 minutes or when it is full

 EXHIBITOR SERVICE | SUPPLIERS

GSMA Customer Care Contacts: your dedicated Customer Care Managers are Vivian Shu and Sharon Chen as well as Virginia Mitrovska, your Customer Care Coordinator. Please see below for contact information of the team and the service providers for any additional requirements and service orders.

Customer Service Desk Location: N2-M42 (Mezzanine Floor) Contact: Ms. Sharon Chen / Ms. Vivian Shu / Ms. Virginia Mitrovska Tel: +86 159-2174-0187 / +86 135-2476-9009 / |+34 673 056 038

The service hours are: Sunday 23 June 2019 12:00 – 16:00 Monday 24 June 2019 08:00 – 18:00 Tuesday 25 June 2019 08:00 – 20:00 Wednesday 26 June 2019 08:00 – 18:00 Thursday 27 June 2019 08:00 – 18:00 Friday 28 June 2019 08:00 – 18:00

GSMA Event Enquiries Office Location: N4.E105

The service hours are:

Wednesday 26 June 2019 09:00 – 17:00 Thursday 27 June 2019 09:00 – 17:00 Friday 28 June 2019 09:00 – 16:00

Onsite Press Contacts Press inquiries and also for event photos and video clippings

Contact GSMA Press Team [email protected] GSMA Online Press Kit https://www.mwcshanghai.com/press/exhibitor-online-news-centre/

Lost & Found Desk Lost badges should be taken to the SNIEC onsite counter in SNIEC Entrance Hall 2 (North) or Entrance Hall 3 (East). Badges can be re-printed at the registration enquiries desk upon presentation of photo-ID.

For lost items, please take them to the N2-M42 organiser’s office or the police station located in W4 hall area (east entrance) for escalated cases.

Suppliers Offices

 SYMA For enquiries and services regarding your stand's Additional Shell Scheme Items / Audio Visual & Computer Equipment / Carpet & Platforms / Electricity / Floral Hire / Furniture Hire / Graphic Services / Rigging / Stand Build & Design / Telephone & Fax Lines / Water & Waste, also for the goods (TV/furniture/flora) move in form.

Service Desk Location: Entrance Hall 2 (during build-up & dismantling) N2.A20 & E7.I10

Overall/N2: Mr. Tim Gong +86 135-6493-7406 N1: Ms. Vita Zhao +86 137-6113-1814 N3: Ms. Cherry Gong +86 188-0194-8431 N4: Mr. Roy Chau +86 156-0165-9155 E6 & E7: Mr. Lee Wang +86 185-1671-7588

 Shanghai Xin Mei Ge Exhibition Co. For enquiries and services regarding your stand's Security / Wi-Fi / Wired Internet.

Service Desk Location: N2.A22

IT enquires: Cathy Wang +86 185-0165-0631 (overall) Minnie Dai +86 136-2167-1574 (Hall N1 – N3) Jarry Ji +86 152-0172-2850 (Hall N4) Gary Guo +86 137-6468-9650 (Hall N5, E6 – E7) Overtime work & Security: Stella Zhu +86 185-0165-0633

 EF/APT For enquiries and service regarding freight and storage service and for the goods removal form.

Service Desk Location: N2.A21

Mr. Michael Armitage (EF) +44 7931-466547 Mr. Michael Chen (APT) +86 139-0196-1850 Mr. Jun Yan (local courier) +86 150-2125-4931 (with office at W5 Gate 6)

 Jemex Ideas For enquiries and services regarding LEAD RETRIEVAL

Service Desk Location: N2.A23

Contact: Joe Wong Mobile: +86 156-1806-8676

 Shanghai Link Business Consulting Co., Ltd. For enquiries and services regarding stand's temporary staff/hostesses.

Service Desk Location: N4.L25

Contact: Mr. Terry Lee Mobile: +86 139-2872-0315

 SNIEC facilities

First Aid Please go to the first aid office located in hall N2 (N2-B1) if you are in need of assistance

Prayer Room The prayer room is located in N2.A24

Cloakroom Location: Hall N4.B2C Opening Hours:

Wednesday 26 June 09:00 – 18:00

Thursday 27 June 09:00 – 18:00 Friday 28 June 09:00 – 18:00

SNIEC Business Centre Location: No.1, 2 and 3 Entrance Hall of SNIEC Tel: +86 21 28906072 Service Hours: 09:00-17:00

Kerry Business Centre Location: Level 3, Kerry Hotel Tel: +86 21 61698888 Service Hours: 07:00-20:00

Food and Beverage You can find plenty of restaurants and cafés inside SNIEC.

Meanwhile, extra catering outlets will be available in Hall N2 (N2.B115) and Hall E7 (E7.B80) for your convenience.

SNIEC is surrounded by many large-scale commercial complexes like Jumeirah Himalayas Center, Pudong Kerry Parkside which include restaurants, shopping centers, super markets, etc. You can also choose to book your catering in advance with our official catering supplier Shanghai Vision. Please contact Mr. Lucien Chen at +86 13916303708.

 HEALTH AND SAFETY RULES

IMPORTANT: This information should be read and adhered to by all exhibitors.

GSMA Ltd and Shanghai New International Expo Centre (SNIEC) take their health and safety responsibilities very seriously and it is essential that all exhibitors and contractors do the same in order to jointly achieve a safe working environment during the event period.

All of the health and safety section comprises of information about your stand collated by you and/or your stand contractor. In this section, you will also find information about all relevant forms and information to be submitted.

As the organiser, it is our policy to make the exhibition and all surrounding events a safe environment as far as is reasonably practicable. This section of the manual has been produced to provide exhibitors with clear, simple suggestions for understanding and implementing a suitable and sufficient safety management programme to comply with all health and safety procedures.

Download a PDF copy of the Guide to Global Standards of Health and Safety at Exhibitions. The aim of this guide is to set standards, which will safeguard the health and safety of any person working at or visiting an event or exhibition.

ACCESS TO SAFETY EQUIPMENT AND SIGNAGE

Exit door lighting, fire signage and safety equipment signs must not be obstructed unless permission has been given by SNIEC and GSMA Ltd and alternative arrangements made. Stands must be set out in such a way that they do not interfere with access to the fire-fighting devices. If fire-fighting devices are located inside the stands, they must remain visible and accessible at all times. Please refer to Material Specifications for details of which materials can be used and how they are classified. Flammable materials may not be used for the construction or assembly of stands. The materials employed shall not contribute to evolution of large volumes of smoke. Materials used for the construction and installation of the exhibition booths and any other structures must consist entirely of non-combustibles with a burning diffusion rate not lower than Class B1 as required by both the national and local fire-control regulations of Shanghai.

CAPACITY OF EXITS

The number, capacity and distribution of exits must be sufficient to allow visitors safe access and egress to ensure effective means of escape in the event of an emergency. The exits should be kept available and unobstructed at all times and should generally be arranged so that there are alternative escape routes from any point within the event.

EXHIBITOR RESPONSIBILITIES

As an exhibitor, you must ensure the health, safety and welfare of your employees, contractors and visitors as far as is reasonably practicable throughout the exhibition. This includes that all employees, contractors and visitors employed, instructed, invited or entertained by you are provided with suitable and sufficient information, instruction, training and supervision to ensure their health and safety as well as others working on or near your stand, or affected by your work actions or inactions during the show’s tenancy. The principal areas, which need to be brought to your attention and any contractors, include the following:

. It is a requirement that you carry out a suitable and sufficient risk assessment outlining the control measures you will implement to eliminate or reduce to an acceptable level any major hazards or risks posed by your work activities. . Ensure all persons understand the fire and emergency procedures and the location of first aid staff. All your staff and contractors must be notified of these procedures, and it is recommended that at least one member of your team has undertaken a basic first aid course. . Ensure all contractors and subcontractors carry adequate liability insurance. . Please ensure that your staff store these numbers in their mobile phones:

 FIRE: 119  MEDICAL: 120  POLICE: 110

. There are fire alarms located around the hall perimeters and can be used to report a Fire. Report all fire incidents or accidents or emergency situations to SNIEC. . It is imperative that emergency exits and specific gangways are kept clear at all times. . Operatives must wear suitable protective clothing relevant to their job, which may include harnesses as well as head, eye, hearing, foot and hand protection. All persons inside the exhibition hall are required to wear a reflective safety vest and hard hat during build-up and dismantling. . All powered access equipment, i.e. forklift trucks, cranes, etc. are only to be operated by the appointed contractors who are fully trained, competent and licensed. All such equipment has to be recently inspected. Where restraining devices are fitted they must be worn. . Ensure portable power equipment is only used for the purpose for which it is designed, with safety guards and other safety devices fitted and used. Power leads must be kept to a minimum and only cross gangways if properly taped down. Power requirements must not overload the systems order. Such equipment must never be left unattended with power supplied to it. Please do not create a trip hazard at any time. . It is the Exhibitors responsibility to ensure that all workers entering into the SNIEC for specific-type work must possess “Shanghai Specific-type Operator Certificate” (electricians, welders or forklift drivers and others). Operators without certificates are not allowed to work. All relative operation rules and procedures must be strictly obeyed. Non- complying operation and supervision are strictly forbidden. . It is the Exhibitor’s responsibility to ensure that all staff and contractors are fully trained to ensure safe working practices at all times. Good housekeeping and tidiness in all work areas minimises hazards and aids security. . Please ensure all persons employed by yourself or your company or affected by your work actions are aware of these health and safety responsibilities. Exhibitors must obtain their contractors health and safety policy and risk assessment detailing specific safety procedures, hazards and their associated control measures, competence and training of staff, and a named individual safety officer responsible for their work activities throughout the event period. . It is the exhibitors and contractors responsibility to ensure that they and their staff are not working excessively long hours. Staff should be permitted suitable rest periods and if late working is undertaken, staff should be rotated in line with a work schedule. . Exhibitors are obliged to report accidents to the GSMA Ltd office. . See also Stand Building Regulations.

ELECTRICAL SERVICES AND ELECTRICAL REGULATIONS

Electricity will be energised to stands as quickly as possible during the build-up period, subject to satisfactory inspection and testing of installations. Occasionally delays may occur due to the fact that adjoining stands are not complete and ready for inspection. During the open period, power to stands will be switched on from 30 minutes before the event opens and turned off 30 minutes after the event closes. Any exhibitor needing electricity for the running down of machinery or working equipment etc. after the exhibition closes on the final day must inform the official contractor of their requirements no later than 27 May 2019. Please remember to specify 24-hour electricity supply if this is required for refrigerators or computer equipment. Please contact onsite SYMA team is any inquires or requests.

For electrical queries please contact SYMA: Overall/N2: Mr. Tim Gong +86 135-6493-7406 N1: Ms. Vita Zhao +86 137-6113-1814 N3: Ms. Cherry Gong +86 188-0194-8431 N4: Mr. Roy Chau +86 156-0165-9155 E6 & E7: Mr. Lee Wang +86 185-1671-7588

 USEFUL INFORMATION ABOUT SHANGHAI

Location

Shanghai literally means the city by the sea. Right in the middle of China's east coastline, Shanghai is an excellent sea and river port, boasting easy access to the vast hinterland.

The city is divided into two parts by the Huangpu River: Puxi (west of the Huangpu River) and Pudong (east of the Huangpu River). Puxi is the older part of the city and hosts the majority of shops, restaurants and museums. Pudong is the modern part, and is recognized for its rather unusual yet extremely impressive high-rises such as Shanghai's tallest buildings, the Shanghai International Financial Center, Jinmao Building and the Oriental Pearl TV Tower.

Time

Shanghai is eight hours ahead of Greenwich Mean Time.

Weather & Climate

With a pleasant northern subtropical maritime monsoon climate, Shanghai enjoys four distinct seasons, generous sunshine and abundant rainfall. Its spring and autumn are relatively short compared with summer and winter.

The general period of the 'Plum Rain Season', which is usually from mid-June to early July. We may expect humid raining days during MWC Shanghai 2019 with the air temperatures ranging from 25°C to 35°C (77F – 95F).

Transportation

Shanghai has an extensive public transport system, largely based on metros, buses and taxis. We don't encourage visitors to drive in Shanghai.

Shanghai's rapid transit system, the Shanghai Metro, incorporates both subway and light railway lines and extends to every core urban district as well as neighboring suburban districts. The fare depends on the length of travel distance starting from 3 RMB.

Shanghai also has the world's most extensive network of urban bus routes, with nearly one thousand bus lines, operated by numerous transportation companies. The system includes the world's oldest trolleybus system. Bus fare normally costs 2 RMB. Taxis are plentiful in Shanghai. The base fare is currently ¥14 (inclusive of a ¥1 fuel surcharge; ¥18 between 11:00 pm and 5:00 am) which covers the first 3 kilometres. Additional kilometres cost ¥2.4 each (¥3.2 between 11:00 pm and 5:00 am).

Currency

Chinese currency is called Ren Min Bi (literally people's currency), often abbreviated as RMB. Credit cards accepted at most hotels, tourist shops and some department stores.

Mobile/Cell phone

Mobile operators in China have roaming agreements with most overseas operators, enabling visitors to use their own mobile phone when they come to China. Before leaving home check with your network provider to make sure they have a roaming service to the various destinations you will be visiting, and be sure to check pricing.

You can purchase local SIM cards when you arrive in Shanghai at convenient stores, magazine stands, China mobile and China Unicom branches.

Language

China is made up of 23 provinces with many dialects and a huge amount of internal migration. Mandarin Chinese is spoken by over 95% of the people in Shanghai while some local residents in Shanghai may just speak Shanghainese.

Useful Phrases and Expressions

Pronunciation English Chinese Pin Yin Mandarin Shanghainese Hello ni hao knee-how nong haw Goodbye zai jian tsai chee-en tseh way Thank you xie xie she-eh she-eh shya shya Sorry dui bu qi do-eh boo chee tay ver ch’ee you’re welcome bu ke qi boo ke chee ver k’uk ch’ee correct/right dui do-eh Tay telephone dian hua dee-an hwa dee woo surf the Web shang wang shang hwan zang mang toilet ce suo tsur swo ts’i soo turn left zuo zhuan dzwo joo-an tsoo tsoe turn right you zhuan Yew joo-an yew tsoe go straight zhi zou gee dzow zuk tsew hotel jiu dian gee-ow dee-an jew tee airport fei ji chang fay gee charn fee jee zang train station huo che zhan hoo-oh chir ge-an hoo ts’oo zeh metro di tie dee tee-eh dee t’ik taxi chu zu che choo dzoo chir ts’uk tsi ts’oo How much? duo shao qian? dwor shau chien? jee dee? too expensive tai gui tie gway t’uk jyu cheap pian yi pee-an yee bee nee too big tai da tie da t’uk doo

too small tai xiao tie shee-au t’uk shyo beer pi jiu pee gee-ow bee jew water shui shoo-eh si tea cha char zoo settle the bill mai dan my dan mah teh bar/pub jiu ba gee-ow bar jew pa restaurant can guan tsan gwan veh tee police jing cha geen char jin ts’uh

Electricity

Electricity is supplied at 220 volts, 50 cycles, which will burn 110-volt appliances. It is suggested to check before using electrical appliances. The most common plug types are the dual and three-pointed prongs. Adapters are usually available in most hotels in Shanghai.

Health

We suggest you drink bottled water but not tap water. Mineral water including major imported brands are readily available from supermarkets and convenience stores.

Safety & Security

Shanghai is generally a safe city by day and night. Still, to ensure that your stay is pleasant and hassle free, please pay attention to the following points:  Keep your money, valuables and travel documents in a safe place, like the hotel room safe.  Attend to your belongings especially when you are in a crowded place.  Beware of people making dubious offers and those who may try to distract you and take away your belongings.  Be wary of people offering gambling or investment opportunities.

Useful Numbers in Shanghai

Country Code: 86 Shanghai city code: 21

Emergency in Shanghai Tel: 110 (Police) Tel: 119 (Fire) Tel: 120 (Ambulance)

Taxi Services (Top 3 Taxi Companies in Shanghai) Tel: +86 21 96961 Tel: +86 21 96822 Tel: +86 21 62580000

 4YFN EVENT

4 Years From Now (4YFN) is the fastest growing digital startup event in the world to connect startups, investors and corporations during MWC19 Shanghai, the largest gathering for the mobile industry.

 4YFN VENUE LOCATION

4YFN at MWC Shanghai will be held from 26 to 28 June 2019 at Shanghai New International Expo Centre (SNIEC), Shanghai Hall E7. Please see detailed location in the below map.

 4YFN EXHIBITOR CODE OF CONDUCT

4YFN event is a part of MWC and therefore all 4YFN exhibitors must comply with the Exhibitor code of conduct established for the show. In addition to points listed in Exhibitor code of conduct section, all 4YFN Exhibitors should be aware of additional rules:

. Roll Up Banners

It is not permitted for Startup Cluster, Startup Pod and Graphic Pod exhibitors to place rollup banners within or outside of their space perimeter due to visibility obstructions. Other forms of stand branding are permitted as long as they don’t present any risk to exhibitors or attendees and do not obstruct the visibility of exhibition floor. 4YFN Shell Scheme and 4YFN Space Only Exhibitors are allowed to place rollup banners ONLY within their space perimeters. Any banners placed in halls or in a position creating a visibility obstructions will be removed immediately.

. Showcooking

It is not permitted to organise any show cooking initiatives in the hall during build up, event days or dismantling. Any show-cooking activities will be sanctioned.

. Vehicle Use

It is not permitted to use vehicles such as scooters, bicycles, skateboards or segways inside the venue during event open days.

 4YFN CONTENT

CONFERENCE Aside from the vast display of startup technology on show in the innovation market, we will have a jam packed programme of activities including hot shot speakers, startups competitions and workshops. Find more information click here. The Conference agenda can be found here.

4YFN Conference sessions will take place on the 4YFN Stages located in hall E7.

4YFN AWARDS The 4YFN Shanghai Awards 2019 is the startup competition of 4YFN during MWC Shanghai 2019, focused on accelerating business development and the investment of new technologies. 5 selected finalists will have the opportunity to pitch their product or service on stage to an audience of high

profile judges, investors, corporations and visitors of MWC Shanghai. 4YFN Shanghai Awards 2019 Finals will take place on Friday 28 June 2019 at 14.00 in Hall E7 at 4YFN stage

ACCESS 4YFN Conference: All MWC Shanghai attendees, with All Exhibition Pass, Gold Pass and VIP Pass have access to 4YFN conference sessions. MWC Shanghai Conference: 4YFN exhibitors and attendees with All exhibition Pass do not have access to MWC Shanghai conference sessions. Only Investors with VIP Passes have access to the MWC Shanghai conferences.

 4YFN NETWORKING ACTIVITIES

4YFN STARTUP CATALOGUE The Virtual Startup Catalogue is an online platform that we share with investors and relevant partners, who will be able to browse through the exhibiting startups and request meetings with you. Although the deadline to enter in the printed catalogue has already past, the Virtual Startup Catalogue form is still open in the 4YFN OEM Forms & Deadlines section until the event.

Note: It’s not possible to make changes to your profile after sending it so make sure you review it before you hit “submit”.

CASUAL NETWORKING AREAS AND OPEN MEETING SPACE 4YFN is about networking, discovering and being inspired. Don’t be glued to your booth, walk around because the chances to meet people are everywhere. Take advantage of the networking areas distributed within the 4YFN hall (E7) and come to meet with attendees and other exhibitors of 4YFN and MWC Shanghai.

 PRIVATE MEETING LOUNGE For our Partners and members of Investors club, there will be a Private Meeting lounge at Discovery Area where they can conduct quality meetings with startups or network with other investors and event partners.

 4YFN MEETUPS AND SIDE EVENTS

4YFN NETWORKING DRINKS Wednesday 26 June 16:00 - 17:00 Join us for a drink in the Discovery Area Hall E7. We will be excited to welcome all attendees and exhibitors to join the 4YFN team for a drink and a snack. Don’t miss the opportunity to connect with our community! APPLY HERE.

LANDING IN CHINA MEETUP POWERED BY 4YFN COMMUNITY CLUB Thursday 27 June 16:00 - 17:00 4YFN is thrilled to invite you to a Landing in China Meetup in Hall E7 Discovery Area, a unique Networking opportunity to meet with Chinese investment experts, government associations, innovation communities& hubs and more to future empower your business and ventures in China, APPLY HERE.

Women4Tech Friday 28 June 12:20 - 14:00 Women4Tech invites you to the Women4Tech: Corporate Innovation and Entrepreneurialism – Get Comfortable with being Uncomfortable conference in Hall E7 at the 4YFN stage. From there please join us for a celebration drink from 13:00 – 14:00 in Hall E7 4YFN Discovery Area and memorable conversations of the Women4Tech activities at 4YFN MWC Shanghai19.

 4YFN MARKETING

MARKETING TOOLKIT We offer you our 4YFN and MWC marketing creative elements to promote your presence at the event. These marketing assets can assist you with the promotion of your presence by using the 4YFN and MWC Shanghai logo and brand elements. To use our Marketing Tool Kit please click here.

PROFILE, LOGOS AND URL Your profile and logo will be included in several places to promote your company. Here are the many places you will find it:

. 4YFN Website – company profile, logo and social media links . MWC Shanghai Website – company profile

If you wish to appear in more channels, please click here to see available options. Upload your details to the 100 Word Profile Form and 4YFN Website Information and we will do the rest!

4YFN Partners - Your brand visibility is detailed in your contract with us and our team will contact you to discuss implementation details. Please also note that you must submit your set of forms listed in the Forms & Deadlines section.

SOCIAL MEDIA We use various social media channels to promote MWC Shanghai: Weibo, Instagram, Facebook, Twitter, LinkedIn, and YouTube, in addition to the 4YFN social media channels. We regularly update our social media channels with all the latest event info, promotions, startup success stories and news, so please feel free to follow us, share and spread the word to your networks using the handle and hashtags mentioned below. Popular hashtags #4YFN #4YFNS19 #4YFNinvestors #MWCS19 Twitter* Handle @4YFN_MWC Facebook*: https://www.facebook.com/FourYearsFromNow/ LinkedIn: 4 Years From Now Instagram*: 4yfn_mwc Like us on Facebook and follow us on Twitter, Instagram and LinkedIn Want to promote your presence at 4YFN Shanghai 2019 on social media? Contact our marketing team at [email protected] and they will send you the media pack with text and banners to use. *When you are in China, access to the social media, such as Twitter, Facebook, Instagram, etc. could be limited due to firewall in China.

 4YFN KEY CONTACTS

If you still haven’t been able to find information you are looking for, please feel free to contact our teams for any enquiries you might have:

SALES ENQUIRIES [email protected] [email protected] MARKETING [email protected]

NETWORKING ACTIVITIES [email protected]

And you can find contacts of onsite teams here.