A Needs Assessment of Veterans in Custody, their Families & Children A Needs Assessment of Veterans in Custody, their Families & Children
Leonie Harvey-Rolfe, Lead Research & Evaluation Officer Sara Rattenbury, Research Officer February 2020 A Needs Assessment of Veterans in Custody, their Families & Children
The National Centre for Children of Offenders or NICCO has been established to Executive Summary provide an information service for all professionals who come into contact with the children and families of offenders, as well as academics and those responsible for strategic development and commissioning. The Centre is delivered by Barnardo’s in partnership with Her Majesty’s Prison and Probation Service (HMPPS). Aims of this research • Children of veterans in custody are There is very limited (and no recent) qualitative likely to have experienced family Visit to find out more. www.nicco.org.uk research which demonstrates the two-fold breakdown impact of veteran status alongside imprisonment This research was conducted and authored by: on veterans as family members or their families. Our sample revealed a shocking level of This needs assessment will build on the research family breakdown. Only 11 of the 43 (26%) of Leonie Harvey-Rolfe that has already been conducted by providing children identified in our sample were living, Lead Research & Evaluation Officer for NICCO at Barnardo’s Midlands and South a platform for the voices of veterans in custody, or expected to live, with both birth parents when West region. Leonie is an Applied Anthropologist (BA, MA) and Community & Youth their families and children. We seek to establish their fathers were released from custody. The Worker with over 12 years’ experience working in the community sector. She has whether the needs of veterans identified in national rate of children aged 0-14 years living extensive experience of frontline work in areas such as complex needs and gender- previous studies impacts on family relationships with both parents is 66%. We are aware that based violence. As a researcher, she has expertise in qualitative and participatory and the needs of their partners and children and our sample size is relatively small and further methodologies. explore how those needs can be met effectively. information would be required to make a general comparison. Breakdown had often occurred Sara Rattenbury We acknowledge that since the ‘Veterans before the period of custody and begs the Research Officer and Strategic Engagement Manager for the NICCO team Transition Review’ undertaken by Lord question about family support during and after at Barnardo’s Midlands and South West region. She has worked with various Ashcroft (2014), the Ministry of Defence (MOD) active service. Incidents of domestic violence, stakeholders within this role, including prisons and police forces. Sara has also has made significant improvements to the mental health and substance misuse all play worked for 20 years operationally in various roles supporting children and families. transition experience of those who have left HM a part. Participants reflected on the multiple She has a Master’s Degree, where her dissertation research looked at the impact Armed Forces in the last 5 years. However our gaps children experienced in their relationships of paternal imprisonment on father/child relationships. This research sparked the study shines a light on how to build on these during active service and the emotional charge interest in exploring the needs of offenders and their families further. improvements and the issues that those veteran associated with these absences, in terms of and families who left service prior to these anxiety. Many men had some awareness of the Acknowledgements improvements are currently experiencing. impact of this, including contrasting pride while For their valuable contributions to this publication, our sincere thanks go to: in service and shame while in custody. This • The veterans, children and families who contributed to this research, without whom Key Findings finding indicated the challenge of maintaining our services would not truly understand the lived experiences of families affected. relationships between children and fathers We hope that this needs assessment will help to improve and develop services to • Family experience is cited by veterans when contact is limited and often reliant on support you. as influential at key points in their third parties such as grandparents. However, military service out of the 43 children disclosed in the sample, • Forces in Mind Trust, in partnership with the Big Lottery Community Fund for including step children, 32 had contact during funding this research and the FiMT staff for their ongoing support throughout. The interconnectivity between military service the custodial sentence. It is noted that telephone • The Barnardo’s practitioners who contributed their resources, knowledge and and family or relationships with significant contact was high and the ambition of Her expertise. In particular, Zoe Cook (CAPO Team Administrator) who has given her others within our sample was strong. This Majesty’s Prison and Probation Service (HMPPS) time and critical insight throughout the project. arose at various points such as being motivated to improve technological communication is to join up because they wanted to leave their welcome. We would like to see a more holistic • HMPPS governors who allowed our research to take place within their prison parental home situation, or conversely because early intervention family service being offered estates; and to the prison officers, VICSOs, FEWs and additional staff who supported they were inspired by family who were serving for veterans and their families. We would us in identifying and interviewing participants in custody. or had served. Similarly, our veterans cited a suggest this is funded by the MOD and provided • The professionals who formed our expert steering group; giving their time and desire to return to the family they had created as in collaboration between services specialising in expertise to support us in developing the research and reviewing our findings. a motivator for leaving the forces. The military family work and veteran support. itself was frequently referred to as another version of ‘family’, providing the kind of close relationships, loyalty and care that is usually associated with the traditional family unit.
3 A Needs Assessment of Veterans in Custody, their Families & Children A Needs Assessment of Veterans in Custody, their Families & Children
Executive Summary
• Those in greatest difficulty appear to • Veterans and their families are unclear adds a further potential complication in the others in similar circumstances. Peer support have least support who should say what, to whom families’ awareness of potential support and was raised by families as a way to offer each the veteran’s willingness to self-identify. The other support and guidance throughout their A significant number of our sample had been Veterans, partners and children all indicated experiences of our participants indicated that journey before, during and after custody. We discharged following sanction by the military. that they are uncertain about what to say to any approach tended to be at crisis point and would like to see how this model of peer support It was evident that this compromised whom in terms of each other, professionals and/ the sense that veterans were more ‘comfortable’ could be developed and tested for families of any transition planning and in turn, this or others outside the immediate family. Fear with requesting financial support, rather than veterans in custody. ‘punishment’ was also felt by family members. of causing upset, exacerbating the problems, emotional support. There are examples of All veterans we consulted expected to complete showing or appearing to show weakness were good practice, with some prisons identifying • Feedback is positive when services are their full military service and leaving early recurring reasons. There was particular concern specific workers with a specific responsibility to accessed in custody but family support and/or facing dishonourable discharge was for veterans and partners reporting uncertainty support veterans. There is a plethora of military unplanned. Seven veterans were discharged around any restrictions from probation and/ charities, but few specifically support those who is largely absent dishonourably, four of these would be classed as or social services with regard to contact with have offended. In September 2019, ‘Focus On: When challenges are overcome by individuals Early Service Leavers (ESLs). The immediacy children, This meant that some children may Armed Forces Charities in the Criminal Justice to ask for support and by agencies to make 1 of being discharged compromised transition not be having contact they were entitled to, and System’, funded by the Forces in Mind Trust support available, the response from veterans planning and therefore, potentially increased all concerned were dealing with uncertainty shows that just 31 of the UK’s 1,888 Armed was positive but rarely did this include a family their vulnerability, both practically and and emotion around this topic. It is important Forces charities provide criminal justice related dimension. To increase positive outcomes for emotionally in civilian life. This inevitably that where involved, professionals should support to 3,200 veterans each year. We question veterans in custody and their families, consistent impacted on family members. make the first move and that families should be the usefulness of the term veteran and consider and effective support needs to be made available encouraged to be open and honest with their whether an alternative such as ‘ex-Armed to veterans. This should start with profiled • Recording the family situation of children in an age appropriate way. Service Personnel’ (ex-ASP) or ‘former member hours for Veteran in Custody Support Officers, veterans in custody of the armed forces‘ would be more accessible providing adequate time, resources and training • Barriers for families accessing military to this group. Similarly, would reframing the rather than relying on the passion and good It is apparent that neither the prison, who charities services offered from support to something more will of individual staff. This support needs to collect numbers of identified veterans, nor like ‘advice and guidance‘ remove some of the extend to families to check in with their needs the military charities, nor the peer support (Almost) universally, families are reliant on stigma that may be dissuading those in need. and ensure they are made aware of and linked up groups, collect information on dependents ‘their’ veterans to inform them of the support We would want to see more recognition from the to appropriate support. One single agency must or family situation. Whilst many charities available and to be eligible; the veteran’s military military charities of this particularly complex take the lead in coordinating the support and told us they believed they gave assistance to service must be verified. We observed that group, specific outreach to partners and those care of children whose parents are in custody. families, there was no way to ascertain the many veterans do not always identify as such caring for children of veterans in custody, and greater collaboration between support services nature or scale of this support. Similarly it and therefore do not see support services as • Greatest challenge at point of release is very difficult to establish scale or nature applicable to them. This can be because they are and criminal justice agencies to ensure families of need. Thus this group are likely to remain not fully aware of the definition and associate are made aware of support available and to from custody invisible and a comprehensive assessment of the term with either those who have long ensure robust assessment of their situations. After the increased anxiety due to the need is unlikely unless the information about service or those who have experienced active uncertainty of entering custody, many veterans family circumstance is routinely collected. It service. For those who do recognise themselves • Participants would like to see peer find familiarity in the structure and stability is acknowledged that despite many, repeated, as veterans there was an acknowledgement support for both veterans inside prison of the prison environment. This provides an and varied methods to identify family members of concern that, should they reveal this to and families outside in the community opportunity for services to engage with veterans and seek their engagement with this needs criminal justice agencies, this might have at a time where they might be more able to assessment, it proved extremely difficult. While negative repercussions for their relationship Peer support groups for veterans within respond. This uncertainty then builds up again the numbers who did engage are small, their with the military. In addition there remains an custody have been reported as useful to veterans. in the run up to their release, where any support experiences and insights are unique and all association of seeking support and admitting We would like to see this specifically include can rapidly fall away and the sudden change the more valuable for that. We would like to see weakness, which can be a challenging prospect. family issues, recognised formally and replicated in daily routines and impact on family can be mandatory recording introduced and further Even after all this, there has to be a reasonable throughout the prison estate. Family members immensely stressful. Children and partners work undertaken to establish scale and need. relationship between the veteran and the indicated through our study that no one had reported concern that should the veteran begin family. Given the high incidence of previous approached them to enquire how they were to show signs they were not managing, this was partners with children, where the relationship managing and some went on to say how they interpreted as a failure on their part. between the adults’ remains strained, this would appreciate the opportunity to talk with
1. Robson, et al. (2018)
4 5 A Needs Assessment of Veterans in Custody, their Families & Children A Needs Assessment of Veterans in Custody, their Families & Children
Executive Summary
There are indications that a more planned that they have never developed and this conflicts 5. Training 8. “Familiar but not comfortable release from custody with several episodes of with the family, increasing the risk of family Public and third sector professionals that come environments” Release on Temporary Licence was helpful to breakdown and potentially domestic abuse. into contact with veterans and/or their families Providing spaces for veterans which offer the all family members. The question is posed to We recommend that MOD put basic measures (e.g. schools, GPs, third sector agencies) to opportunity to reconnect with their military the MOD whether a similar approach is worth in place to facilitate more independent living receive training (such as ‘Military Human’ past but also prepare them for their return to also considering and applying to serving Armed and budgeting skills such as: paying for 2 training programme or alternatives), to ensure the community. Separate veteran wings are a Forces personnel as part of a 1-2 year staged monthly rent and bills. We recognise that wide understanding of the specific culture of positive initiative at larger estates, or a regional transition plan. This should take into account the Government’s Veterans Strategy seeks to military life, transition and possible difficulties. wing for several smaller estates. This includes the needs of the whole family as they collectively address this need, and welcome the work that This training must include experiences of continuing to build on the peer support already prepare for civilian life. is already underway ensure it is met. families and children and details of support available for veterans in custody but also available. Due to the identified complexity of creating opportunities for family peer support, • Mental health was a consistent, often 2. Staged Transition need, it is essential that safeguarding training for instance, making use of visitor’s centres to unspoken, need Transition or ‘decompression’ from and between is provided to ensure child protection issues are provide support groups. Those in formal peer military and civilian life, needs to encapsulate monitored and reported. support roles should have access to regular and The most consistent issue vocalised by families the psychological transition just as much as robust training relevant to their role, including was the financial impact of the imposition of a the logistical support required. This includes 6. Language safeguarding/family work. custodial sentence. Many families struggled to periodical transitions into/out of family life generate enough income and had to balance Changing the language used around throughout service and the final transition ‘veterans’ to ‘ex-Armed Service Personnel’ in 9. Asking questions, recording answers childcare with multiple jobs. Underneath out of the military. Improved communication acknowledgement that many British veterans do Family circumstances to form part of standard practical and financial needs, there was an between military and community services to not identify as ‘veterans’ and this may preclude assessments for veterans in custody, by both undercurrent of negative emotional impacts, of facilitate this resettlement for both veterans and them and their family from receiving support. prison (VICSO, veteran representatives, and key mothers working to hold the family together on their families. The MOD should look to fund a The use of the word ‘support’ should also be workers) and charity professionals. Once this the outside which made it almost impossible for specific service for dishonourable discharge due reviewed by services as it seems to create a data is recorded, it is measurable and a clearer them to reflect on the wider impact it was having to the additional vulnerabilities the immediacy barrier due to the ideas of weakness that many picture of needs and what support is on offer/ on them. Similar to the veteran’s attitudes of of this decision can have on veteran, their ‘veterans’ and family members attach to the word. being accessed can be established. not wanting to show weakness, it appeared this families and children. This could be delivered was mirrored by partners. Even when there in collaboration with partner organisations. was some acknowledgement, there did not 7. VICSO Services with profiled hours 10. Holistic practice appear to be a clear path to take. Professionals 3. Family preparation Each prison to provide a Veteran in Custody To ensure children and family members’ needs in the community, teachers, GPs and charity Support Officer with profiled hours dedicated to and wellbeing are supported and safeguarded, Education and training to be provided to families workers need to be upskilled to identify and feel this role. This could be across several members we recommend one organisation takes the lead of military personnel to understand military life confident in asking questions to partners or of staff to ensure consistent support via veteran in coordinating support for the family and/or and vice versa for military personnel. Training children of parents in custody. forums, veteran representatives and external children with a parent in prison. For veterans’ should start whilst serving and cover the impact charities. This commitment to profiled hours families, there is huge value to specialist support of military life and transition into civilian life, should include joint and recorded work with where the nuances of military culture are including possible needs and support services Recommendations Family Engagement Workers (FEWs), outreach understood alongside expertise in family work. available. Relationship support should be funded to families and standard training, covering This whole-family approach to work needs to 1. Military independence, not dependence by the military to couples (married or not) family work topics such as safeguarding, be assertive and not just sign positing, offering The culture of the military is at odds with throughout their service and years following domestic abuse and parenting. There is also ongoing emotional as well as practical support. civilian culture and this has implications for their return to civilian life. positive work to be done joining up veteran This should include taking advantage of existing veterans and their families when they return to services within regions and VICSO support opportunities/materials3 and creating new civilian society. Military personnel are trained 4. Alcohol across the UK, offering spaces to network, strategies to raise awareness of family support and socialised into a collective mind-set where Further research into the prevalence, context mutual support and share best practice. available and services pro-actively engaging HM Armed Forces take responsibility for their and support around alcohol misuse within the with families. day-to-day needs. This culture opposes the Forces and the impact this has on families and individual mind-set of civilian society. Due to children. Re-framing and education around the the young age many people enter the military, definition of ‘problematic alcohol use’ in relation they are not able to ‘switch’ back into a mentality to the wider impact alcohol use and ensuing behaviour has on military personnel/veterans 2 https://www.yorksj.ac.uk/courses/professional-and- 3. https://www.nicco.org.uk/directory-of-resources short-courses/military-human/the-military-human- and their family and children. military-culture--transition/
6 7 A Needs Assessment of Veterans in Custody, their Families & Children A Needs Assessment of Veterans in Custody, their Families & Children
Executive Summary Glossary of Services
11. Shared Learning 13. Paid opportunities for peer support A list of support services for veterans, Care after Combat There is a key opportunity for the MOD and Military charities offering paid roles for veterans offenders and families. These support HMPPS to share learning and strategies around released from custody to provide support/ services were either involved in this Area: National military and custodial resettlement. Adopting mentoring to veterans in custody. This would strategies which consider the practical and increase representation of Service experience research project or were mentioned by Care after Combat provides professional psychological impact for veterans and their in military charities and ensure consistency those we interviewed. This is not a full assistance for the wellbeing of veterans and their families, with an opportunity for gradual of services, training and documentation list of the support available in the UK. families, with a focus on alcohol misuse and on re-integration back into family life and across regions. veterans within the CJS. to increase the chances of positive family They launched project Phoenix in 2015, which relationships in the community. 14. Continued research Support for Veterans & their Families offers mentorship to Veterans in Custody during In acknowledgement of the limited information the final 18 months of their sentence and for at 12. Joint ‘through the gate’ practice we have on the experiences of families post- least 12 months following release, with the aim This would be reinforced by established VICSO release, further research should be undertaken Active plus of reducing the number of re-offending veterans released from prison. services with profiled hours (Recommendation to understand the short and long-term Area covered: Devon, Somerset, Dorset and 7), enabling VICSOs to offer formalised impacts of criminal justice on families and Wiltshire www.careaftercombat.org 0300 343 0255 support for veterans between custody and the family relationships when the veteran parent community. This coordinated support should returns home. Active plus use the skills, experience and expertise of injured military veterans, and those extend to families by joint working with and Combat Stress between probation, regional Armed Forces suffering from PTSD, to deliver courses and Covenant groups, the police, military charities, activities for people who are unemployed, older Area: National children’s services and/or other community people who are lonely or isolated, people with services/specialist support. This multi-agency health conditions, including mental ill-health, A charity specialising in veterans’ mental health, working ensures clear communication and and young people at risk of leaving school supporting those with mental health problems shared support planning, acknowledging the without qualifications or work. such as anxiety, depression and PTSD. expertise and role of each agency. www.activeplus.org.uk 01326 567174 They offer a range of treatment services in the community, at specialist centres, on the phone and online, and develop a personalised Alabaré: Homes for Veterans programme for each veteran’s individual needs with a combination of psychological and Area: South of England and Wales psychiatric treatment, and occupational therapy.
Alabaré’s Homes for Veterans provide www.combatstress.org.uk 0800 138 1619 supported accommodation to British Armed Forces Veterans who are homeless or at risk of becoming homeless. Help for Heroes They provide dedicated support to Help for Heroes offer physical, psychological, Veterans across the South of England and career, financial and welfare support to veterans Wales - specifically; Wiltshire, Hampshire, with illnesses and injuries attributed to their Gloucestershire, Devon, Dorset as well as service in the Armed Forces, and their families. North and South Wales. They offer a wide range of support including www.alabare.co.uk 01722 322 882 recovery programs, support hubs, grants, career advice, business experience, mental health support and programs for very seriously injured veterans
www.helpforheroes.org.uk 0300 303 9888
8 9 A Needs Assessment of Veterans in Custody, their Families & Children A Needs Assessment of Veterans in Custody, their Families & Children
Glossary of Services
Military Community Veterans Centres Project Nova Royal British Legion (RBL) Veterans Contact Point Area: Rotherham & the surrounding area Area: East of England, North West, North East Area: UK & Oversees Area covered: Coventry and Warwickshire and South Yorkshire and Humberside. The aim of the MCVC is to provide an RBL provide a wide range of support for those A service created by, staffed by and ran by information service to help all serving and Project Nova provides support to Veterans in the Armed forces, veterans, and their families, veterans for veterans. ex-service military personnel and their families, who are arrested or are at risk of arrest. It is from providing expert advice and guidance, with members and volunteers on hand to provide delivered as a partnership between The Forces to recovery and rehabilitation, through to They provide a confidential and free service for advice on issues such as health care, housing, Employment Charity (RFEA) and Walking With transitioning to civilian life veterans and their families living and working employment and benefits. The Wounded (WWTW). in Coventry and Warwickshire. They offer direct support to veterans in custody, They also run weekly and fortnightly meetings The organise support for: accommodation; and their families, whilst in prison and on www.veteranscontactpoint.co.uk where the veterans of Rotherham and its employment, education and training; drugs release. surrounding areas can get together to share and alcohol; finances and debt; mental health; their stories and discuss aspects of their day children & families; attitudes and thinking. www.britishlegion.org.uk 0808 802 8080 Veterans Change Partnership to day lives. Area: National www.veteransgateway.org.uk 0800 9177299 www.rotherhammcvc.org.uk SPACES The VCP is specifically intended to provide Area: National comprehensive and intensive residential PTSD Resolution programmes of rehabilitation, intervention and NHS Veterans’ Mental Health Transition, Area: National Single Persons Accommodation Centre for the support to those former military personnel and Intervention and Liaison Service (TILS) Ex Services, SPACES, is a housing advice and their families, who have entered or are at risk of PTSD Resolution is a charity that offers placement service for veterans. They help to entering the CJS. Area: National counselling to UK Armed Forces’ Veterans, secure appropriate accommodation across the www.veteranschangepartnership.co.uk This is a dedicated local-community-based Reservists and families to relieve mental health UK for those who leave the Armed Forces to 07779221162 service for veterans and those transitioning out problems resulting from military service. reduce the risk of homelessness or rough of the Armed Forces with a discharge date. sleeping. PTSD Resolution therapists also work in prisons, and there is an active programme of www.riverside.org.uk/care-and-support/ The Veterans’ Gateway NHS Veterans’ Mental Health Complex engagement with the prison service nationally. veterans/spaces/ 01748 833797 Area covered: National Treatment Service (CTS) They also offer employers Trauma Awareness A partnership between The Royal British Area: National Training to support the successful integration SSAFA Legion, Poppy Scotland, SSAFA, the Armed of Veterans and Reservists in the workplace. Forces charity, Combat Stress and service An enhanced local-community-based service for Area: UK & Oversees www.ptsdresolution.org 0300 302 0551 provider Connect Assist. Funded by the Armed ex-service personnel who have military related SSAFA provide a wide range of support for Forces Covenant Fund. complex mental health problems that haven’t Armed Forces, veterans, and their families. improved with earlier care and treatment. They provide the first point of contact to a The Ripple Pond Their focus is on providing direct support to individuals in need of physical or emotional care. network of military and non-military partner www.nhs.uk/using-the-nhs/military- Area: National organisations. healthcare/nhs-mental-health-services- SSAFA has a prison “in-reach” team that work for-veterans/ A UK wide self-help support network for with veterans serving prison sentences and www.veteransgateway.org.uk 0808 802 1212 the adult family members of physically or representatives visit prisons through the UK. emotionally injured Service Personnel and SSAFA will also provide on-going support on Veterans. Offering support in the form of: group release. They also provide support for families meetings; a private online forum; a confidential of veterans in custody and on release. advice and support from staff members; and a buddy system. www.ssafa.org.uk 0800 731 4880
www.theripplepond.org 0333 900 1028
10 11 A Needs Assessment of Veterans in Custody, their Families & Children A Needs Assessment of Veterans in Custody, their Families & Children
Glossary of Services
Support for Fathers / Separated Veterans Outreach Support (VOS) Families Storybook Dads Barnardo’s Invisible Lives Area: Portsmouth and the Isle of Wight Prison-based Area: Essex, South East VOS has been providing a monthly drop-in Story book dads is run within prisons and This project operates in Essex, providing facility for ex-serviceman and their direct Families Need Fathers (FNF) facilitates and encourages prisoners to make information, advice and support to children, family members since July 2008. The Drop- Area: National bedtime story discs and other educational and young people and families affected by parental In is a welcoming and relaxed place for UK personalised gifts, such as memory books, offending behaviours or the criminal justice veterans and their direct family members to FNF is a UK charity supporting dads, mums calendars and pop-up books, to send home to system. This involves 1-1 support and group come for confidential welfare or psychological and grandparents to have personal contact and their children. sessions to address the needs and worries of support or simply to meet for a sociable chat. meaningful relationships with their children children with a loved one in any stage of the Representatives from numerous agencies attend following parental separation or for those www.storybookdads.org.uk criminal justice system. They also liaise and the drop in sessions to offer a wide range of whose children’s relationship with them is train relevant agencies, such as schools, to support. under threat. They offer information, advice enable them to better support children in and support services for parents on how to do their care. www.vosuk.org 023 9273 1767 the best for their children. They offer support via a national telephone helpline, local branch https://b.barnardos.org.uk/essex-capi-service meetings, counselling support groups and 01268558448 Warrior Program online support.
Area: National (Residential Courses based www.fnf.org.uk 0300 0300 36 in Wiltshire/North Yorkshire) The warrior program works with serving personnel, veterans and adult family members. Separated Dads They provide residential courses to enable Area: National, Web-based individuals to manage their emotions and to develop resilience, focus and motivation, using Separated Dads is a web-based resource a specially developed programme to meet supporting separated fathers. This site brings the demands and challenges experienced by together numerous articles and guides covering members of the Armed Forces and their families. support topics such as; emotional; financial; legal; negotiation; practicalities; psychology; www.warriorprogramme.org.uk/veterans/ separation and court processes. They also offer 0808 801 0898 an online forum.
http://www.separateddads.co.uk/ Hugh James Solicitors Area: National. Offices in Cardiff and London. Support for Offenders and Families Hugh James Solicitors have a team specialising Prison Visit Centre Services in military service legal matters and help military service personal who need to bring Visit centre services operate at each prison, a claim against the MoD due to a failure to offering support and advice to families and adequately protect from illness or avoidable prisoners. The centres are run by charities such injury. They offer also offer advice on wills and as PACT, Nepacs, Ormiston Families, Barnardo’s probate, and independent financial advice. or Spurgeons. To find out who provides the service at a specific prison visit the Prison www.hughjames.com 033 3016 2222 Information page at
www.justice.gov.uk or at www.nicco.org.uk.
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