JOB DESCRIPTION

POSITION: Data Engineer

REPORTS TO: IT Service Delivery Manager

LOCATION: Drury Lane,

COMPANY SUMMARY

LW

LW Theatres, formally Really Useful Theatres Group owns and operates seven commercial theatres*, six of which are in London’s West End as well as the recently reopened based in London’s Victoria. Our theatres are some of the most prestigious and desirable in the world, including the iconic and the stately Royal Drury Lane.

Our theatres vary in size and seating capacity, ranging from 2,300 seats at the auditorium at the London Palladium, to the intimate Studio at The Other Palace for 120. LW Theatres play host to some of the world’s best musicals, as well concerts, comedy and events.

Musical theatre is the largest market segment in UK theatre entertainment and the LW Theatres is the largest operator of musical theatres in London. Approximately 1 in 3 of all visits to a London musical is to a LW Theatre

Current shows in our theatres include Matilda, , and the world famous The Phantom of the Opera, which has been running for over 30 years.

The Group is wholly owned by ; one of the greatest composers of our time.

* is owned in association with Nederlander International Limited.

PURPOSE OF POSITION

The Data Engineer will support our internal Ticketing and Marketing departments by continuing to build a new data warehouse. You will be working closely with a small team to develop a data asset that will provide a platform to develop our insight capability. This will enable us to support and develop growth initiatives and new revenue streams across both LW theatres and the . The Data Engineer may also be asked to participate in other projects to improve data flows and interfaces between systems within the organisation, and possibly to facilitate consumer facing applications and/or services.

KEY RESPONSIBILITIES

• Collect and Analyse business requirements and turn into technical designs and solutions • Learn and understand source system data structures • Build ETL routines and develop the data platform according to business priorities and objectives

• Ensure systems meet business requirements and best industry practices • Maintain and update disaster recovery procedures • Implement robust mechanisms to safeguard user data privacy • Support and maintain the data platform • Design and Build integrations to other business systems • Test data solutions • Recommend ways to improve data reliability, efficiency and quality • Attention to detail with particular care on financial and numeric accuracy

ESSENTIAL SKILLS

• Strong core Microsoft SQL server tech stack skills • C# Programming Experience • Experience with SOAP API’s • Experienced in core SQL server database technologies, including administration, optimisation and general maintenance • Experienced in designing and building complex SSIS dataflows, including utilising toolsets like fuzzy matching • Must be able to take a hands-on role in designing detailed table schemas • Capable of capturing business requirements and turning them into a design • Work with internal teams to understand data retention, deletion, use and exposure requirements • Experience managing Azure services is a plus, experience with other cloud based services such as AWS is also beneficial • Knowledge of security in an Azure/Windows/SQL environment • Background in building out customer insight and customer 360 platforms • Ability to produce clear and concise documentation which is currently held in Confluence • Experience designing and building reports for business users • Experience with REST API’s

DESIRABLE SKILLS

• Experience coding with python • Background in performing hands on analysis of data • Experience with Confluence • Experience integrating with reporting toolsets including Tableau and Microsoft Reporting Services • Knowledge of Dotmailer, Active Campaign, Adobe and other e-marketing tools • Experience in operational support of a platform • Experience with MariaDB and PHP

MINIMUM QUALIFICATIONS

• Degree in Computer Science or related field, or equivalent experience • Knowledge of computer security concepts and practical experience applying them to real

world problems • Strong communication skills