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Government Technology Magazine January February 2019 TM Solutions for state and local government. JANUARY/FEBRUARY 2019 IS TECHNOLOGY MAKING US SAFER? THE PUBLIC SAFETY ISSUE PLUS: VOL 32 ISSUE 1 / A PUBLICATION OF e.REPUBLIC / GOVTECH.COM GT01_cov.indd 6 12/12/18 11:30 AM __________Designer __________Creative Dir. 100 Blue Ravine Road Folsom, CA 95630 916-932-1300 __________Editorial __________Prepress www.erepublic.com CMY grey T1 T2 T3 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 Page # __________Other ____________OK to go BLACK YELLOW MAGENTA CYAN “The storm was a huge public safety issue with very personal ties for our agency.” ROBERT PATTERSON Former acting administrator of the DEA ´Æ¸¬ÇÈ·Ì | AT&T Public Sector An Ecosystem Approach to Disaster Response Government agencies on the front lines need a trusted ally that can help manage all aspects of an emergency. COMMUNICATION IS CRITICAL before, ­»¸¹Â¿¿ÂʼÁº´Å¸Å¸¶¸ÁǸ˴Àÿ¸Æ ·´À´º¸´Á·´ÆƼÆÇŸƼ·¸ÁÇÆ­»¸¦ÂÁŸ ·ÈżÁº´Á·´ì¸Å´·¼Æ´ÆǸũ¸Âÿ¸Á¸¸· ¹»ÂÊ­­¼ÆÈÁ¼Äȸ¿ÌÆÈÃÃÂÅǼÁº ÂÈÁÇÌÀ¸Åº¸Á¶Ì¨Ã¸Å´Ç¼ÂÁƸÁǸŠGovernment agencies on the front ¼Á¹ÂÅÀ´Ç¼ÂÁÆÂÃÅÂǸ¶Ç¼ÁºÂÅŸÆÇÂżÁº ·¼Æ´ÆǸÅŸÆÃÂÁƸ¸æÂÅÇÆƼ·¸µÌƼ·¸ ¨¿Â¶´Ç¸·¼Á¦´Å´Ç»ÂÁÊ´Æ·¼Å¸¶Ç¿Ì ¶ÂÀÀÈÁ¼¶´Ç¼ÂÁƼÁ¹Å´ÆÇÅȶÇÈŸ¼Æ´¿Ê´ÌÆ Ê¼Ç»èÅÆÇŸÆÃÂÁ·¸ÅÆ´ÇÇ»¸ÆǴǸ¿Â¶´¿ ¼ÁÇ»¸Ã´Ç»Â¹¢ÅÀ´ÂÅÇÈÁ´Ç¸¿ÌÇ»¸¨ ´ÃżÂżÇÌÈǶÂÁƼ·¸Å¼Áº´·¼Æ´ÆǸŠ´Á·¹¸·¸Å´¿¿¸É¸¿Æ µÈ¼¿·¼ÁºÆÈÆÇ´¼Á¸·ÂÁ¿ÌÀ¼ÁÂÅ·´À´º¸ÈÇ ´Æ´Ê»Â¿¸ÆÌÆǸÀÃÅÂÀÂǸƵÅ´·¸Å ¼ÇÆ赸ÅÁ¸ÇÊžʴÆʼø·ÂÈǶżÃÿ¼Áº ÿ´ÁÁ¼Áº´Á·µ¸ÇǸŶÂÂøŴǼÂÁ´ÀÂÁº Bouncing Back from Irma Ç»¸ÂÈÁÇÌÔƸÀ¸Åº¸Á¶Ì¶ÂÀÀÈÁ¼¶´Ç¼ÂÁÆ lines need a trusted ally that can help ·¼æ¸Å¸ÁǺÅÂÈÃÆ©ÅÂǸ¶Ç¼ÁºÂÅŸÆÇÂżÁº ƹ¬¸ÃǸÀµ¸Å#¦ÂÁŸÂÈÁÇÌ ¶´Ã´µ¼¿¼Ç¼¸Æ¬´Ç¸¿¿¼Ç¸»¸¿Ã¸·Æ¸Åɸ´Æ´ ¶ÂÀÀÈÁ¼¶´Ç¼ÂÁƼÁ¹Å´ÆÇÅȶÇÈŸÄȼ¶¾¿Ì ¿´»´·ÁÔǵ¸¸Á´æ¸¶Ç¸·µÌ´À´½ÂÅ µ´¶¾ÈõÈǶÂÁÁ¸¶Ç¼ÂÁÆʸŸ¿¼À¼Ç¸· ŸÄȼŸƴÁ¸ÇÊž¹¿Âº¼ÆǼ¶ÆÆÈÃÃÂÅÇ »ÈÅż¶´Á¸¹ÂÅ̸´ÅÆÈǼÇÊ´Æ´µÂÈÇ ¨Á°¸·Á¸Æ·´Ì­­§´Ç¼ÂÁ´¿¼Æ´ÆǸŠ¸À¸Åº¸Á¶Ìÿ´ÁÁ¼Áº´Á·¸Ëøż¸Á¶¸ Ǻ¸Ç»¼ÇµÌ´Ê»ÂÃøżÁÇ»¸¹ÂÅÀ¹ «¸¶ÂɸÅ̶ŸÊÆ´Åżɸ·¼Á¦ÂÁŸÂÈÁÇÌ Ö¼Æ´ÆǸÅŸÆÃÂÁƸ¼ÆÁÂǽÈÆÇ´µÂÈÇ ¡ÈÅż¶´Á¸¢ÅÀ´ ʼǻ¸¿¿ÂÁ¥¼º»Ç­Åȶ¾Æ¨¥­ÆÊ»¼¶»´Å¸ manage all aspects of an emergency. »¸¿Ã¼Áº¶ÂÀÀÈÁ¼Ç¼¸Æº¸ÇÇ»¸¼ÅÆÌÆǸÀÆ ­»¸ÀÂÆÇÃÂʸŹȿǿ´ÁǼ¶»ÈÅż¶´Á¸¼Á Àµ¼¿¸ÈÁ¼ÇƸÄȼÃø·Ê¼Ç»»¼º»¶´Ã´¶¼ÇÌ µ´¶¾ÈüÇÔÆ´µÂÈÇÇ»¸Ê»Â¿¸¸¶ÂÆÌÆǸÀ× Å¸¶ÂÅ·¸·»¼ÆÇÂÅÌÆÈÆÇ´¼Á¼Áº$!À¼¿¸ ´ÁǸÁÁ´Æ­»¸¨¥­ÆÃÅÂɼ·¸·ÂÈÁÇÌ Æ´ÌƬǴ¶Ì¬¶»Ê´ÅÇÍɼ¶¸ÃŸƼ·¸ÁÇ­­ øÅʼÁ·Æ¹ÂÅ#»ÂÈÅÆ¢ÅÀ´À´·¸ Âﶼ´¿Æ´Á·¸À¸Åº¸Á¶ÌŸÆÃÂÁ·¸ÅÆʼǻ ©Èµ¿¼¶¬´¹¸ÇÌÖ¢ÇÔÆ´µÂÈÇÆÈÃÃÂÅǼÁºèÅÆÇ ¿´Á·¹´¿¿¼Á¿Âż·´ÂÁ¬¸ÃǸÀµ¸Å´ ¶¸¿¿Ã»ÂÁ¸¶ÂɸŴº¸´»Èº¸»¸¿Ã¼ÁÇ»¸¼Å ŸÆÃÂÁ·¸ÅƼÁ¸É¸ÅÌÊ´ÌÃÂÆƼµ¿¸ÆÂÇ»¸Ì ¬ÈÁ·´ÌÀÂÅÁ¼Áº¨Á¦ÂÁ·´ÌÀÂÅÁ¼Áº ·¼Æ´ÆǸÅŸÆÃÂÁƸ¸æÂÅÇÆÌ°¸·Á¸Æ·´Ì ¶´Á»¸¿Ã¶¼Ç¼Í¸ÁÆ× èÅÆÇŸÆÃÂÁ·¸ÅÆ´Åżɸ·Ç´ÆƸÆÆÇ»¸ Á¼º»Ç­­»´·Å¸ÆÇŸ·¶¸¿¿È¿´Å´ÁǸÁÁ´Æ ´ÇÇ»¸¦´Å´Ç»ÂÁ¨´Á·´ÇǻŸ¸¸À¸Å º¸Á¶ÌŸÆÃÂÁƸ¿Â¶´Ç¼ÂÁƼÁ¤¸Ì°¸ÆÇ Read the study at “Disaster response is not just about helping communities Ö¢ÇÊ´Æ´ ·ƸÁ·×Æ´ÌÆ¿´Á get their systems back up, it’s about the whole ecosystem.” ¦´¶´¶»¸ÅÁ·¼Å¸¶ÇÂŹ¼Á¹ÂÅÀ´Ç¼ÂÁ Ǹ¶»Á¿º̹ÂŦÂÁŸÂÈÁÇÌÖ¿¿ STACY SCHWARTZ, VICE PRESIDENT, AT&T PUBLIC SAFETY ¹´ÆÈ··¸Áʸ»´·É¼¶¸Ç¸ËÇ´Á· bit.ly/HurricaneResponse ·´Ç´¶´Ã´µ¼¿¼Ç¼¸Æ­»´ÇʴƻȺ¸¹ÅÂÀ © 2018 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. __________Designer __________Creative Dir. __________Editorial __________Prepress 100 Blue Ravine Road Folsom, CA 95630 916-932-1300 CMY grey T1 T2 T3 5 25 50 75 95 100 __________Other ____________OK to go www.erepublic.com 5 25 50 75 95 100 Page # 5 25 50 75 95 100 5 25 50 75 95 100 BLACK YELLOW MAGENTA CYAN January/February 2019 www govtech.com Vol 32 | Issue 1 NYC Mayor Bill de Blasio looks at data Blue Ravine Rd, Folsom, CA 95630. Periodical Postage Paid at Folsom, CA and additional offices. POSTMASTER: Send address changes to: Send address changes to: at Folsom, CA and additional offices. POSTMASTER: Paid Postage Periodical Folsom, CA 95630. Rd, Blue Ravine NS: Subscription inquiries should be directed to Government Technology, Attn: Circulation Director, 100 Blue Ravine Rd, Folsom, CA 95630, CA 95630, Folsom, Rd, 100 Blue Ravine Attn: Circulation Director, NS: Subscription inquiries should be directed to Government Technology, from ShotSpotter’s gunfi re-tracking technology. APIMAGES.COM COVER STORY GovTech 16 / Data Dragnet 24 / Winning in GovTech New technology delivers an 2018 saw some big deals and big unprecedented amount of data to exits that reshaped the market serving fi ght crime. But are police using it to government. make communities safer? By Ben Miller By Tod Newcombe Government Technology (ISSN# 1043-9668) is published monthly except February, May, August, and November by e.Republic Inc, 100 and November by e.Republic August, May, February, (ISSN# 1043-9668) is published monthly except Government Technology Inc. All rights reserved. SUBSCRIPTIO Copyright 2019 by e.Republic Folsom, CA 95630. Rd, 100 Blue Ravine Government Technology, 916-932-1300. www.govtech.com // January/February 2019 3 GT01_03.indd 3 12/12/18 11:32 AM __________Designer __________Creative Dir. 100 Blue Ravine Road Folsom, CA 95630 916-932-1300 __________Editorial __________Prepress www.erepublic.com CMY grey T1 T2 T3 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 5 25 50 75 95 100 Page # __________Other ____________OK to go BLACK YELLOW MAGENTA CYAN Publisher: Alan Cox, [email protected] COLUMNS EDITORIAL Editor: Noelle Knell, [email protected] Managing Editor: Lauren Harrison, [email protected] 6 Point of View Web Editor & Photographer: Eyragon Eidam, [email protected] Getting the workforce on board Chief Copy Editor: Miriam Jones, [email protected] with digital transformation. Copy Editor: Kate Albrecht, [email protected] Senior Editor: Tod Newcombe, [email protected] Associate Editor, 9 Data Points Data & Business: Ben Miller, [email protected] Staff Writers: Skip Descant, [email protected] The important connection between Theo Douglas, [email protected] 5G and smart cities. Zack Quaintance, [email protected] Andrew Westrope, [email protected] Contributing Writer: David Raths 12 Four Questions Editorial Assistant: Moriah Sollie, [email protected] New Jersey CTO Christopher Rein on DESIGN obstacles to modernization and top Chief Design Offi cer: Kelly Martinelli, [email protected] Graphic Designer Pubs: Kale Mendonca, [email protected] priorities for 2019. Senior Designer Custom: Crystal Hopson, [email protected] Production Director: Stephan Widmaier, [email protected] Production Manager: [email protected] 46 Cybersecurity Strategies PUBLISHING Best practices for incoming cyberoffi cials. SENIOR VP OF STRATEGIC ACCOUNTS: Stacy Ward-Probst, [email protected] VPs OF STRATEGIC ACCOUNTS: 50 GovGirl on Social Kim Frame, [email protected] What can government do with Shelley Ballard, [email protected] SALES DIRECTORS: Instagram Stories? Melissa Sellers, [email protected] Karen Hardison, [email protected] Lara Roebbelen, [email protected] SHUTTERSTOCK.COM Carmen Besirevic, [email protected] Lynn Gallagher, [email protected] Kelly Schieding, [email protected] ACCOUNT EXECUTIVES: Rebecca Regrut, [email protected] DEPARTMENTS NEWS Kathryn Nichols, [email protected] Joelle Tell, [email protected] Lisa Blackie, [email protected] 37 / Tracking the 8 govtech.com/extra BUS. DEV. MANAGER: Nick Pedersen, [email protected] Nation’s Drug Epidemic Updates from Government Technology’s INSIDE SALES: daily online news service. Paul Dangberg, [email protected] States are battling the surging opioid Tracy Meisler, [email protected] crisis with aggressive data collection Katrina Wheeler, [email protected] Shane Prince, [email protected] and analysis. 14 Big Picture SALES ADMINISTRATORS: Delta’s facial recognition kiosks are Jane Mandel, [email protected] Lien Largent, [email protected] speeding up lines at the Atlanta airport. Laurie Roberts, [email protected] Tina Faragia, [email protected] 40 / Battling the Backlog Sharon Penny, [email protected] Portland, Ore., tackles an abundance 44 Spectrum Tara Holm, [email protected] of untested sexual assault kits with an More research, more science, Sr. Dir. of Sales Operations: Andrea Kleinbardt, [email protected] upgraded system that’s catching on. more technology. Event Sales Operations Mgr: Alison Del Real, [email protected] Chief Customer Success Offi cer Arlene Boeger, [email protected] Content Studio 47 Products Managing Editor: Jeana Bigham, [email protected] 42 / On High Alert Moshi smart adapter, Microsoft Surface Dir. of Web Marketing: Zach Presnall, [email protected] Web Advertising Mgr: Adam Fowler, [email protected] As technology evolves, so do Laptop 2 and Vx tech-ready daypack. Subscription Coord.: Eenie Yang, [email protected] citizen expectations for how and CORPORATE when they’ll learn of impending 48 CIO Central CEO: Dennis McKenna, [email protected] President: Cathilea Robinett, [email protected] emergencies. Career changes across tech-driven roles CAO: Lisa Harney, [email protected] in government. CFO: Paul Harney, [email protected] Executive VP: Alan Cox, [email protected] Chief Content Offi cer: Paul Taylor, [email protected] Dep.
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