A Study on Recruitment and Selection Process At
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A STUDY ON RECRUITMENT AND SELECTION PROCESS AT KARNATAKA SOAPS AND DETERGENTS LIMITED SUBMITTED IN PARTIAL FULFILMENT OF THE REQUIREMENTS OF THE BACHELOR OF BUSINESS ADMINISTRATION IN “HR SPECIALISATION” NEW HORIZON COLLEGE OF MANAGEMENT, BENGALURU (2016-2017) BY ARJUN.R REG NO:14VFC26013 UNDER THE GUIDANCE OF VENKATA NAGA MANJULA.P NEW HORIZON COLEEGE OF MANAGEMENT STUDIES BENGALURU COMPANY CERTIFICATE HOD’s CERTIFICATE This is to certify that ARJUN.R is a bonafide student of Bachelors of Business Management. The project work entitled “A STUDY ON RECRUITMENT AND SELECTION PROCESS ” AT “KARNATAKA SOAPS AND DETERGENTS LIMITED” is a bonafide work carried out by him in partial fulfillment of the requirements for the award of degree in Business Administration of Bangalore University during the year 2016-2017. It is certified that all corrections/suggestions have been incorporated in the project report and a copy is deposited in the department library. This project work has been approved as it satisfies the academic requirement for the award of Bachelors of Business Management Degree. DATE: Mrs. Prasanna Prakash PLACE: Bengaluru. (HOD) GUIDE CERTIFICATE This is to certify that the project report entitled “A STUDY ON RECRUITMENT AND SELECTION PROCESS” AT “KARNATAKA SOAPS AND DETERGENTS LIMITED” submitted by ARJUN.R to Bangalore University for the award of degree in Business Management is an outcome of genuine research work carried under my guidance and it has not been submitted for award of any other degree, diploma or prize. DATE Mrs. VENKATA NAGA MANJULA .P PLACE: Bengaluru. PRINCIPAL’S CERTIFICATE This is to certify that ARJUN.R is a bonafide student of this college. The project work entitled “A STUDY ON RECRUITMENT AND SELECTION PROCESS” AT “KARNATAKA SOAPS AND DETERGENTS LIMITED” is a bonafide work carried out by him, in partial fulfillment of the requirements for the award of degree in Business Management of Bangalore University during the year 2016-2017. DATE: Dr. R. BODHISATVAN PLACE: Bangalore (PRINCIPAL) ACKNOWLEDGEMENT I wish to place on record my deep sense of gratitude to all those who made this project successful and encouraged and guided me. I express my sincere thanks to the institute of new horizon college. I would like to thank Dr.R. BODHISATVAN, principal, New Horizon College, for giving me the opportunity to prove my calibre by submitting this project report. I thank Mrs. VENKATA NAGA MANJULA.P, internal guide, new horizon college, for her valuable guidance and help throughout this project. I extend my thanks to MR. T.Harikrishna company for giving the time and information needed for making this project successful. Finally, I would like to thank the authors whose ideas and matters have been used again and helped in completing this project in time. Last but not the least, a sincere thanks to my parents and friends with whose support I got an insight. ARJUN.R (14VFC26013) STUDENT DECLARATION I ARJUN.R hereby declare that this project entitled “A STUDY ON RECRUITMENT AND SELECTION PROCESS ” AT “KARNATAKA SOAPS AND DETERGENTS LIMITED” was prepared by me during the year 2016-2017 and was submitted in partial fulfillment of the requirement for the award of degree in Business Administration of Bangalore University. I also declare that this project report is original and genuine and has not been submitted to any other University for the award of any degree, diploma or other similar titles or purpose. LIST OF CONTENTS SL.NO Contents Page No 1. Introduction 1 2. Company Profile 12 3. Research Design 31 4. Data Analysis & Interpretation 38 5. Findings & Summary 79 6. Recommendations & Conclusion 80 7. Bibliography 81 8. Annexure 83 LIST OF TABLES PAGE SL.NO. TITLE OF THE TABLE NO. 1 Table showing the reason for joining KS&DL 39 Table showing the recruitment process that meet current legal 2 41 requirements Table showing Recruitment Takes Place To fill in vacancies 3 43 Table showing that recruitment programs make the employees 4 comfortable 45 Table showing the position, objectives, requirements and 5 candidate specifications defined by organization in the 47 recruitment process Table showing gender discrimination of employees while 6 recruiting 49 Table showing the joining formalities are time consuming and 7 procedural 51 Table showing the details how the employees came to know 8 about present job 53 Table showing how many years they are working with sandal 9 55 soap factory Table showing the employees satisfaction with selection 10 procedure followed by company 57 Table showing the factors on which the employees are 11 assessed to fit for a job 59 Table showing the company’s timeliness recruitment and 12 selection process 61 Table showing the time taken by the company to respond to 13 the employee’s application 63 Table showing company conducts any campus interview for 14 65 recruitment Table showing the reason for joining the company 15 67 Table showing information on culture, policy and benefits 16 provided while interviewing the employees 69 Table showing the effectiveness of interviewing process and 17 other selection 71 Table showing that the HR department efficient in selection 18 policy 73 Table showing the induction programme made employees 19 comfortable 75 Table showing the recommendation of the company by the 20 employees to their friends and relatives 77 LIST OF CHARTS SL. PAGE TITLE OF THE CHARTS NO. NO. 1 Chart showing the reason for joining KS&DL 40 Chart showing recruitment process that meet current legal 2 42 requirements 3 Chart showing how often recruitment takes place in the 44 organization Chart showing the recruitment programs that made employees 4 46 comfortable Chart showing the positions , objectives , requirements and 5 candidate specifications defined by the organization in the 48 recruitment process. Chart showing gender discrimination of employees while 6 recruiting 50 Chart showing the joining formalities are time consuming and 7 procedural 52 Chart showing the details how the employees came to know 8 about the present job 54 Chart showing no of years employees are working with KSDL 9 56 Chart showing the employees satisfaction with selection 10 procedure followed by company 58 Chart showing the factors on which the employees are assessed 11 to fit for a job 60 Chart showing the timeliness recruitment and selection process 12 done by the company 62 Chart showing the time taken by the company to respond to the 13 employee’s application 64 Chart showing company conducts any campus interview for 14 recruitment 66 15 Chart showing the reason for joining this company 68 Chart showing information on culture, policy, and benefits 16 provided while interviewing the employees 70 Chart showing the effectiveness of interviewing process and 17 72 other selection instruments like testing Chart showing that HR department efficient in selection policy 18 74 Chart showing the induction programme made employees 19 comfortable 76 Chart showing the recommendation of the company by the 20 employees to their friends and relatives 78 CHAPTER 1 INTRODUCTION 1 1. INTRODUCTION RESOURCE MANAGEMENT Resource management is the efficient and effective development of an organization's resources when they are needed. Such resources may include financial resources, inventory, human skills, production resources, or information technology . Resource management is a key element to activity resource estimating and project human resource management. Resource management includes planning, allocating and scheduling of resources to tasks, which typically include manpower, machines, money and materials. Resource management has an impact on schedules and budgets as well as resource leveling and smoothing. RECRUITMENT Recruitment is a core function of human resource management. Recruitment refers to the overall process of attracting, selecting and appointing suitable candidates for jobs within an organization. Recruitment can also refer to processes involved in choosing individuals for unpaid positions, such as voluntary roles or unpaid trainee roles. Managers, human resource generalists and recruitment specialists may be tasked with carrying out recruitment, but in some cases public-sector employment agencies, commercial recruitment agencies, or specialist search consultancies are used to undertake parts of the process. Internet-based technologies to support all aspects of recruitment have become widespread. Recruitment is concerned with reaching out, attracting, and ensuring a supply of qualified personnel and making out selection of requisite manpower both in their quantitative and qualitative aspect. It is the development and maintenance of adequate man- power resources. This is the first stage of the process of selection and is completed with placement. 2 CHARACTERISTICS OF RECRUITMENT 1. Drive/passion :- Liking the job you are applying for is paramount and something recruiters are always looking for. Show and prove your drive for the role and/or the field you are applying for. Always be prepared to pitch yourself, this shows your drive in the role you are applying for. 2. Communication skills:- People often make the mistake by thinking this skill is related to how good they are able to talk about their background and expertise. This is important, but as least as important is it that you listen well to questions that are asked. Make sure you answer to the point and ask questions if you want questions to be clarified. This shows your interest in the role and the ability to communicate clearly. This also helps you building trust with the recruiter every time you speak to him/her. 3. Confidence:- Recruiters are looking for the best candidate for the job. So if you don’t think you are the best candidate why should the recruiter? Show with confidence, without being arrogant (think about building trust), why you are the right person for the job. Confidence also shows in your answers to difficult questions. Be confident enough to explain why some experiences went wrong and how you learnt from them.