Unhcr – Drc Resettlement Deployment Scheme Annex M

Annex M (version 2 December 2015)

UNHCR – DRC RESETTLEMENT DEPLOYMENT SCHEME

ANNEX M: TERMS OF REFERENCE & REQUEST TEMPLATE The following format should be used as a minimum requirement to outline the Terms of Reference (TOR) for each deployment. The Terms of Reference are a key element in assisting the recruitment and contracting process as well as providing benchmarks for evaluation and reporting. Use additional space if necessary. I have read and understood the obligation of the UNHCR office vis-a-vis the Deployee as per the Deployment Partnership Agreement, in particular with regards to security. Place/ Date: UNHCR SO Kassala/ 24th December, 2019 Signature of direct supervisor: ………………………………………………… Signature of technical supervisor…………………..………………………….... Signature of Representative (Required if supervisor is not an international staff) …………………………………………………………………………………….

TO BE COMPLETED BY SUPERVISOR/S PART A

BASIC INFORMATION AND ACCOUNTABLE OFFICERS UNHCR OFFICE: UNHCR Sub-Office in Kassala (SOK), Sudan

NAME AND E-MAIL ADDRESS OF REPRESENTATIVE: Ms. NORIKO YOSHIDA, Representative, [email protected] NAME/TITLE AND E-MAIL ADDRESS OF DIRECT SUPERVISOR: Ms. Anne Mwangi, Resettlement Officer, [email protected]

NAME/TITLE AND E-MAIL ADDRESS OF TECHNICAL SUPERVISOR (if different from the above) : NAME/ TITLE AND E-MAIL ADDRESS OF HR/ADMIN FOCAL POINT: Mr. Abdullahi Dubow, Admin/Finance Officer, [email protected]

DATE submitted for review to the HQs / Regional UNHCR Office/ HUB (if applicable; indicate names and signatures if cleared / where clearance required) : 24th December, 2019 DEPLOYMENT TO (Place/ Country): Kassala, Sudan TYPE OF DUTY STATION (i.e. A, H, B, C, D, E)/ FAMILY/ NON-FAMILY: Non-Family (E)

R & R CYCLE (Subject to change following UNHCR review of entitlements) : 8 Weeks PROPOSED FUNCTIONAL TITLE: Resettlement Expert – Level 2 EXPECTED START DATE/ ENDING DATE: 01 January – 30 June, 2020 (with possibility of extension)

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FOCUS OF DEPLOYMENT: Resettlement (Level-2 with additional responsibilities) (i.e. Resettlement, Registration, Refugee Status Determination, Child Protection and so on, Level 1/ 2 where applicable)

QUALIFICATIONS AND SKILLS REQUIRED Qualifications, skills, expertise in a particular field (education / knowledge/ experience, demonstrated skills):

. University degree in relevant area (e.g. international law / refugee law, political science, social sciences – preferably in social work etc.); . fluency in English language, and very good working knowledge of English; . knowledge of and/or preparedness to become familiar with and abide by UNHCR’s principles, code of conduct and humanitarian goals; . Fluency in other relevant languages (e.g. Arabic or refugee languages, Tigre, Tigrinya, Amharic) an added advantage . knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness; . knowledge of UNHCR guidelines on BIDs and BIAs and resettlement; . awareness of gender issues and how to apply rights and community-based approaches to identify and respond to specific needs; and . awareness of the importance of preventing fraud and ways to mitigate risks.

Experience / demonstrable skills

. minimum two year work experience in resettlement case work, with a minimum of 3 year experience in refugee work; . excellent interviewing and counselling skills; . excellent drafting and analytical skills; . ability to conduct assessments and identify protection risks of individuals and groups; . specific experience giving advice on refugee resettlement; . specific experience conducting refugee status determinations and resettlement assessments; . demonstrable leadership skills in developing communication strategies, negotiating and implementing large group activities within a multicultural / refugee and multi-sectoral setting – highly desirable; . strong interpersonal skills (e.g. conflict resolution) and ability to work effectively in teams; . ability to work in stressful situations and in hardship locations; and . Experience with high volume resettlement processing highly desirable. . People-oriented and able to work in a team under pressure. Languages required, spoken and/or written, and level of fluency: . Excellent English, spoken and written Arabic or refugee languages noted above an asset.

RESOURCES AVAILABLE TO SUPPORT DELOYMENT Office Space, including sufficient interviewing rooms Computer/Laptop (including in the camps, if applicable); digital cameras, flash disks and other necessary computer equipment Access to proGres data base system, internet, email, and other necessary software Interpreters Transportation from temporary housing to office, at start of deployment

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Transportation from office to interview site, where necessary Cell phone, radio, and/or any other necessary communications equipment Clerical support Direct Supervision Operational and administrative on-site briefing and orientation Briefing with relevant partners, where necessary Standard Operating Procedures and other guidelines Administrative support to obtain work permit and, where applicable, resident visa UNHCR identification badge, UNHCR ID card Transportation upon arrival in capital city to office/ duty station outside the capital

ACCOMMODATION

If the deployment is in a duty station where international staff customarily reside in UNHCR housing, will housing be provided to the Deployee? Yes No N/a (n/a is for locations ,where international staff do not reside in UNHCR housing) If the deployment is in a duty station where international staff customarily reside in independent housing, what support is UNHCR able to provide the Deployee in finding and obtaining housing? UNHCR SO Kassala, administration unit assist newly arrived staff in obtaining housing. If the Deployee is to reside in independent housing, are there any RSM or other restrictions on the type or location of housing? Yes the housing selected by the staff, is visited by the Field Safety Associate who confirms if the housing is RSM compliant or not. Is the Deployee expected to go on Mission? If so, where, how frequently? What accommodation is available at the mission location? Deployee is expected to travel frequently to the field locations, which includes Wad Sherifey Refugee Camp (near Kassala), Girba (adjacent refugee camps are Girba, Kilo-26, Shagarab-1, 2 & 3, Gedaref (adjacent camps are Um Gargour, Abuda) and Port Sudan. Field visits to Wad Sherifey, Girba and Gedaref are day visits and Port Sudan overnight missions with decent hotel facilities easily available.

SECURITY Security level in country/ duty station/ at the mission location: Level-2 Name and title of security officer and contact details (telephone, email address): Mr. ABDIKADIR OSMAN TULICHLA, Senior Field Safety Adviser, [email protected] Mobile number: 0912170879 (Based in Khartoum) Mr. Adil Taj Eddin Zaidan, Field Safety Associate, +249 411 829005 [email protected] Mobile number: 0912 363 577(Based in Kassala)

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Confirm that the UNHCR Security Officer or UNDSS provide a security briefing to the Deployee upon arrival. Yes No

Please indicate whether there are any specific security measures that need to be taken into consideration for this deployment (e.g., curfew, travel restrictions, recent security incidents). Sub Office Kassala (SOK) is classified as a non-family duty station with the hardship category “E”, mainly due to its remoteness and low level of basic facilities. The security level is categorised as level-2 with the situation calm and stable. All security briefings are provided in Khartoum by the Senior Field Safety Officer upon arrival. Please note that security clearance is required for all travel between Kassala and Khartoum. Travel between Khartoum and Kassala is facilitated by a shuttle service provided by the Office during the working days twice a month. A commercial airline (Badr Air) is also cleared by the UNDSS for staff travel, and has three flights per week between Kassala and Khartoum.

ACCOUNTABILITY AND SUPERVISION Chain of authority of all staff to whom the Deployee is expected to report to in order of authority: Anne Mwangi, Resettlement Officer Akiko Tsujisawa, Senior Protection Officer Name, title and contact details of responsible person at HQ, the Regional office/ Hub level – where applicable Ms. Janet Chambo- Bellege Senior Regional Resettlement Officer, RSC Nairobi, Kenya

PART B:

BACKGROUND (max. 1 page)  Present the overall operational and protection context for the deployment and identify the target population(s) involved  Describe the specific profile of the target population (e.g., nationality, ethnic group, urban-rural)  Set out what standards / procedures (e.g. SOPs) may be in place with respect to the sector of activity.  Describe the need/ rationale for the Deployment. How does the work of the Deployee fit into the overall protection strategy?  How does the work of the Deployee fit into the overall staffing capacity and plans? Provide a brief overview/ number of other UNHCR staff and Deployees in the operation.

Since the 1960s, Sudan has been hosting large numbers of refugees from neighbouring countries. In February 1974, Sudan acceded to the 1951 Convention and its 1967 Protocol and in November 1978 to the 1969 OAU Convention. In April 1974, it adopted the Asylum Act which allocated main responsibilities in the reception of asylum seekers to the Commissioner for Refugees (COR) under the Minister of Interior and contained basic provisions on the registration, recognition and documentation of refugees. The status

Annex M (version 2 December 2015) and treatment of refugees in Sudan is governed by the Asylum (Organization) Act 2014 under the supervision of the now renamed Commission for Refugees (COR). Although the majority of refugees in East Sudan, 83 per cent, are residing in nine refugee camps and rural settlements, the rest stay in urban locations, primarily Gedaref, Kassala and Port Sudan. East Sudan also receives a steady rate of newly arriving asylum seekers, mainly from Eritrea and Ethiopia. As of 30 June 2019, there were in Sudan a total of 1,104,039 refugees from South Sudan, Eritrea, Ethiopia, Syria, Yemen, and various other nationalities. Of these, 51% are female, and 48% are under 18 years old. The vast majority, 99 per cent, are Eritrean nationals. Most of the Eritrean refugees fled to Sudan during the early 1970s and 1980s, during Eritrea’s three decade-long war of independence from Ethiopia (1961- 1991). About 60 per cent of the refugees are second and third generation, born in exile in Sudan, and lack significant ties to or knowledge of their country of origin. The presence of these Eritrean refugees in Sudan has become protracted due to limited prospects for repatriation and the absence of opportunities for formal local integration. In addition to the long stayers, the country has received a steady and significant influx of “new arrivals” in the last few years. The profile of these new arrivals is different from that of the long-stayers: they are mostly young, urban, of Christian or other non-traditional Sunni Muslim religious beliefs and comparatively well educated. Most newly arrived asylum-seekers have fled Eritrea to escape conscription in the Eritrean military and national service, conscription which is mandatory for every Eritrean, male or female, between the ages of 18 and 50. The total Projected Global Resettlement Needs for Sudan for 2020 are set at 1,500 refugees of whom about 80 per cent are expected to be resettled from East Sudan. Main profiles of the refugees that are not race or nationality-specific include:

(a) Women-at-risk: refugee girls and women who are already victims of or threatened with a form of sexual and gender-based violence, including domestic and/or sexual violence.

(b) Survivors of violence and/or torture: refugees who have been victims of torture, or an atrocious form of persecution in the country of origin, or severe violence. Many of them are still suffering from trauma, as a result of their past persecution in the country of origin.

(c) Medical cases: so far, the cases identified for resettlement consideration relate to heart disease, cancer, elephantiasis, anxiety, cirrhosis of the liver, etc.

(d) Unaccompanied minors (following the recommendation of a BID).

Expedited Resettlement of the Protracted Eritrean Refugees in Eastern Sudan In 2011, UNHCR reviewed its resettlement strategy to take into account developments in local integration and self-reliance programs, specifically for Eritrean refugees. As a result, UNHCR has identified approximately 9,500 Eritrean refugees from the protracted refugee population (arrival before 31 December 2004) which UNHCR has determined should be submitted through a multi-year expedited individual resettlement methodology (including camp and urban-based refugees). UNHCR initiated this process in 2012 and processing has been completed in several locations throughout eastern Sudan. Refugee profiles under consideration are from ethnic minorities with priority to those with disabilities, medical needs, unaccompanied minors, and women-at-risk. Processing of protection cases Eritrean refugees who arrived before and after 1 January 2005 continue to be identified for resettlement on the basis of individual protection needs and this includes refugees with specific needs such as medical

Annex M (version 2 December 2015) needs, survivor of violence or torture, single parents, single women who are considered to be at heightened risk. UNHCR continues to process refugees of other nationalities, including but not limited to Ethiopians and Somalis, who have serious protection and vulnerability concerns. Based in Kassala, the deployee will work primarily with Eritrean refugees from the various camps (though also with smaller numbers of Ethiopian, Somali and other refugees) residing in camps and urban areas of eastern Sudan. Resettlement Staff in Kassala, Girba & Gedaref 1 Resettlement Officer 2 Resettlement Associate 1 Resettlement Assistant Interpreters Deployees (numbers vary)

Anti-fraud mechanisms and procedures

In line with UNHCR’s Strategic Framework for the Prevention of Fraud and Corruption, the Office continually takes steps to minimize the risk of fraud in the resettlement operation. While accountability rests with managers, the Office recognizes that prevention and response to fraud is the responsibility of all staff, partners and the refugee community. The Office has Anti-Fraud Standard Operating Procedures (SOPs) in place and is also guided by the Code of Conduct and UNHCR’s 2017 Policy on Addressing Fraud Committed by Persons of Concern.

Resettlement SOPS UNHCR Sudan has reviewed resettlement SOPs in August 2019 to align them with ProGres V4. The deployee is expected to follow and implement closely the Resettlement SOPs for relevant resettlement activities. Identification of cases is mainstreamed through regular protection, field, registration, community services (CS), and health activities of SOK with camp-based refugees. Recommendations on whether (or not) to pursue individual resettlement needs assessment are provided by direct referrals or through profiling exercises via the proGres database. OR The identification of refugees with resettlement needs is mainstreamed through UNHCR East Sudan protection, field, registration, community services, and health staff making referrals to the Resettlement Unit on special form in accordance with Internal Resettlement Referral form, agreed, adopted and launched in November 2017. The Resettlement Officer, often in consultation with a deployee or senior Resettlement staff member, decides on whether or not the case should be scheduled for RRF interview

Resettlement interviews, needs assessments, and completion of RRFs are then undertaken by the deployees. Reviews are undertaken by the SOK Resettlement Officer before submission to the Resettlement Unit at the Regional Service Centre in Nairobi (regional hub). Submissions to resettlement countries are undertaken by SOK via the Resettlement Unit at the Hub in Nairobi. Unless submitted on a dossier basis, resettlement applicants travel to Khartoum to be interviewed by the resettlement country though efforts have made to get resettlement countries to travel to Kassala to conduct interviews; however it remains a challenge.

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DESCRIPTION OF TASKS, RESPONSIBILITIES AND DELIVERABLES WITHIN THE OVERALL PROTECTION STRATEGY Include specific terms of the assignment. A menu of possible examples is provided below (select only as relevant, be realistic and revise appropriately)  List the specific responsibilities of the Deployee (RRFs, BIAs/BIDs, registration, Refugee Status Determination (RSD), etc. as indicted above in the opening section), including intended outcomes such as specific numerical targets in the case of any individual case processing activities.  Describe any additional responsibilities of the Deployee (e.g., training, supervision of casework, administration)  Describe the specific expectations for any capacity development activities (e.g., training, mentoring, drafting Standard Operating Procedures, building systems, file review and feedback)

The responsibilities of the deployee will include:

1. Conduct resettlement screening interviews to identify resettlement cases. 2. Work closely with other units and field offices to identify resettlement cases. 3. Conduct resettlement interviews and assess resettlement needs, complete RRFs (Resettlement Registration Forms) and refer cases for review to the Resettlement Officer; 4. Regularly update the ProGres database with resettlement events and maintain own statistical data for reporting purposes; 5. Assist the office in managing refugees’ expectations through information sharing, outreach and counselling of refugees on resettlement; 6. Regularly liaise with colleagues in the Protection and Community Services Units in SO Kassala; 7. Participate in Resettlement Unit, Protection Section and Office meetings; 8. Undertake missions to the field/ camps on regular basis as the camps are scattered and require few hours of travel; 9. The deployee is expected to interview between 5 – 7 cases per week for resettlement consideration, depending on travel time to the various camps in the region; 10. The deployee is expected to travel to different camps on regular basis as the resettlement interviews are usually conducted in the camps 11. Assist the resettlement officer in resettlement case reviews and capacity building 12. Perform any other resettlement related activities as required.

If it is for RESETTLEMENT, please provide also the following information  List resettlement submission targets for number or refugees/ cases to be processed for resettlement.  Name the three resettlement countries to which the country operation submits the largest number of refugees for resettlement.  Please state how many refugees/cases have already been identified for resettlement processing so that the Deployee can commence drafting RRFs upon arrival.  Please describe the mechanisms in place in your operation for identifying the cases the Deployee will be expected to complete (i.e., are cases identified through Community Services or the Protection Unit; does the office receive external referrals through a partner, or are cases identified through the ProGres software only?).  Please indicate whether the Resettlement Deployee will participate in the identification of cases for resettlement.  Please indicate whether the Resettlement Deployee will need to conduct Best Interest Determination/Best Interest Assessment interviews. What is the name of your child protection focal

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point or partner responsible for BIDS/BIAs activities in your operation?

Due to the suspension on resettlement processing which was put in place in May 2018 after allegations of fraud and corruption, no resettlement processing took place in the remaining months of 2018 and most of 2019. In August 2019 the suspension was lifted and case processing resumed.

Canada and Australia are expected to be the main resettlement countries in 2020 to whom most of Sudan cases shall be submitted.

The deployee is expected to interview 5-7 cases/week for resettlement consideration, given the complexities of the protracted caseload, as well as pressing needs of new arrivals.

The USA, Canada, Sweden, Italy, Australia and France are expected to be the main resettlement countries to whom most of Sudan cases shall be submitted.

UNHCR has identified segments of the protracted Eritrean population as needing resettlement on the basis of their limited potential for local integration. The identification of individuals with other resettlement needs is mainstreamed through regular protection, field, registration, community services, and health activities of SOK with camp-based refugees. Recommendations on whether (or not) to pursue individual resettlement needs assessment are provided through direct referrals endorsed by designated protection; CS and health colleagues. The lack of NGOs in eastern Sudan dealing with protection and community services has also left UNHCR without a valuable source of identifying cases and, therefore, limited external referrals. As a result of these challenges, resettlement staff members are sometimes involved in the identification of cases for resettlement through the use of the proGres, HRIT, profiling and screening exercises. The deployee may, therefore, be involved in the identification of cases for resettlement in Kassala as and when needed.

Most Eritrean refugees residing in Sudan before 31 December 2002 underwent a joint Government of Sudan-UNHCR individual RSD. This exercise was suspended in 2004 due to the deteriorating human rights situation in Eritrea. Similarly Ethiopian refugees who arrived to Sudan before 1991 (the ‘pre-1991 Ethiopians’) underwent a joint GoS-UNHCR individual RSD.

Ethiopian and Eritrean asylum seekers arriving in Sudan after the cessation exercises have undergone RSD conducted by the GoS’ Commissioner of Refugee (COR). Given the quality of RSD done, a number of cases undergo mandate RSD, often focussing on exclusion related considerations, and prior to being considered for resettlement.

The Child protection staff has primary responsibility for conducting BIAs and BIDs for refugees in Sudan. However, the caseworker is expected to do BIAs in the context of resettlement - that will be inserted in Section 7 of the RRF, for children submitted with one parent and where the other one parent is absent or unknown, as per the Resettlement Handbook’s requirements, p.190.

REPORTING REQUIREMENTS The Deployee will be required to prepare reports following standard forms and deadlines:  An Initial Report within the first 6 weeks of assignment - optional  Quarterly statistical and narrative reports  A Final Report (at the end of the assignment or end of the year)  A Performance Appraisal Report (PAR) as per Annex N

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 The quarterly reports and the Performance Appraisal Report (PAR) must be signed by the direct UNHCR supervisor, the technical supervisor and by the regional entity, where applicable and sent to the NGO employer. The deployee may be required to prepare interim reports for assignments of six months or more or as necessary. A final report covering the entire period of his/her assignment is compulsory. The report shall contain a description of activities and the data collected regarding: # of cases referred, # of persons, to which country submitted, accepted/rejected/pending.

OTHER INFORMATION (optional) For example information about visa requirements, the banking facilities in-country, estimated monthly cost of living, including housing. UNHCR Khartoum Protocol Unit assists a staff in obtaining a visa for Sudan and also in the issuance of travel permit to travel to the East of Sudan. The banking facilities are available both in Khartoum and in Kassala, though international banking is impossible as Sudan is on the list of US embargoed states. Staff rent their houses and apartments from private landlords. The average rent ranges from USD 350 to USD 800 per month. Most of the houses have air conditioning or water cooling systems.