Annex M (version 2 December 2015) UNHCR – DRC RESETTLEMENT DEPLOYMENT SCHEME ANNEX M: TERMS OF REFERENCE & REQUEST TEMPLATE The following format should be used as a minimum requirement to outline the Terms of Reference (TOR) for each deployment. The Terms of Reference are a key element in assisting the recruitment and contracting process as well as providing benchmarks for evaluation and reporting. Use additional space if necessary. I have read and understood the obligation of the UNHCR office vis-a-vis the Deployee as per the Deployment Partnership Agreement, in particular with regards to security. Place/ Date: UNHCR SO Kassala/ 24th December, 2019 Signature of direct supervisor: ………………………………………………… Signature of technical supervisor…………………..………………………….... Signature of Representative (Required if supervisor is not an international staff) ……………………………………………………………………………………. TO BE COMPLETED BY SUPERVISOR/S PART A BASIC INFORMATION AND ACCOUNTABLE OFFICERS UNHCR OFFICE: UNHCR Sub-Office in Kassala (SOK), Sudan NAME AND E-MAIL ADDRESS OF REPRESENTATIVE: Ms. NORIKO YOSHIDA, Representative, [email protected] NAME/TITLE AND E-MAIL ADDRESS OF DIRECT SUPERVISOR: Ms. Anne Mwangi, Resettlement Officer, [email protected] NAME/TITLE AND E-MAIL ADDRESS OF TECHNICAL SUPERVISOR (if different from the above) : NAME/ TITLE AND E-MAIL ADDRESS OF HR/ADMIN FOCAL POINT: Mr. Abdullahi Dubow, Admin/Finance Officer, [email protected] DATE submitted for review to the HQs / Regional UNHCR Office/ HUB (if applicable; indicate names and signatures if cleared / where clearance required) : 24th December, 2019 DEPLOYMENT TO (Place/ Country): Kassala, Sudan TYPE OF DUTY STATION (i.e. A, H, B, C, D, E)/ FAMILY/ NON-FAMILY: Non-Family (E) R & R CYCLE (Subject to change following UNHCR review of entitlements) : 8 Weeks PROPOSED FUNCTIONAL TITLE: Resettlement Expert – Level 2 EXPECTED START DATE/ ENDING DATE: 01 January – 30 June, 2020 (with possibility of extension) 1 Annex M (version 2 December 2015) FOCUS OF DEPLOYMENT: Resettlement (Level-2 with additional responsibilities) (i.e. Resettlement, Registration, Refugee Status Determination, Child Protection and so on, Level 1/ 2 where applicable) QUALIFICATIONS AND SKILLS REQUIRED Qualifications, skills, expertise in a particular field (education / knowledge/ experience, demonstrated skills): . University degree in relevant area (e.g. international law / refugee law, political science, social sciences – preferably in social work etc.); . fluency in English language, and very good working knowledge of English; . knowledge of and/or preparedness to become familiar with and abide by UNHCR’s principles, code of conduct and humanitarian goals; . Fluency in other relevant languages (e.g. Arabic or refugee languages, Tigre, Tigrinya, Amharic) an added advantage . knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness; . knowledge of UNHCR guidelines on BIDs and BIAs and resettlement; . awareness of gender issues and how to apply rights and community-based approaches to identify and respond to specific needs; and . awareness of the importance of preventing fraud and ways to mitigate risks. Experience / demonstrable skills . minimum two year work experience in resettlement case work, with a minimum of 3 year experience in refugee work; . excellent interviewing and counselling skills; . excellent drafting and analytical skills; . ability to conduct assessments and identify protection risks of individuals and groups; . specific experience giving advice on refugee resettlement; . specific experience conducting refugee status determinations and resettlement assessments; . demonstrable leadership skills in developing communication strategies, negotiating and implementing large group activities within a multicultural / refugee and multi-sectoral setting – highly desirable; . strong interpersonal skills (e.g. conflict resolution) and ability to work effectively in teams; . ability to work in stressful situations and in hardship locations; and . Experience with high volume resettlement processing highly desirable. People-oriented and able to work in a team under pressure. Languages required, spoken and/or written, and level of fluency: . Excellent English, spoken and written Arabic or refugee languages noted above an asset. RESOURCES AVAILABLE TO SUPPORT DELOYMENT Office Space, including sufficient interviewing rooms Computer/Laptop (including in the camps, if applicable); digital cameras, flash disks and other necessary computer equipment Access to proGres data base system, internet, email, and other necessary software Interpreters Transportation from temporary housing to office, at start of deployment 2 Annex M (version 2 December 2015) Transportation from office to interview site, where necessary Cell phone, radio, and/or any other necessary communications equipment Clerical support Direct Supervision Operational and administrative on-site briefing and orientation Briefing with relevant partners, where necessary Standard Operating Procedures and other guidelines Administrative support to obtain work permit and, where applicable, resident visa UNHCR identification badge, UNHCR ID card Transportation upon arrival in capital city to office/ duty station outside the capital ACCOMMODATION If the deployment is in a duty station where international staff customarily reside in UNHCR housing, will housing be provided to the Deployee? Yes No N/a (n/a is for locations ,where international staff do not reside in UNHCR housing) If the deployment is in a duty station where international staff customarily reside in independent housing, what support is UNHCR able to provide the Deployee in finding and obtaining housing? UNHCR SO Kassala, administration unit assist newly arrived staff in obtaining housing. If the Deployee is to reside in independent housing, are there any RSM or other restrictions on the type or location of housing? Yes the housing selected by the staff, is visited by the Field Safety Associate who confirms if the housing is RSM compliant or not. Is the Deployee expected to go on Mission? If so, where, how frequently? What accommodation is available at the mission location? Deployee is expected to travel frequently to the field locations, which includes Wad Sherifey Refugee Camp (near Kassala), Girba (adjacent refugee camps are Girba, Kilo-26, Shagarab-1, 2 & 3, Gedaref (adjacent camps are Um Gargour, Abuda) and Port Sudan. Field visits to Wad Sherifey, Girba and Gedaref are day visits and Port Sudan overnight missions with decent hotel facilities easily available. SECURITY Security level in country/ duty station/ at the mission location: Level-2 Name and title of security officer and contact details (telephone, email address): Mr. ABDIKADIR OSMAN TULICHLA, Senior Field Safety Adviser, [email protected] Mobile number: 0912170879 (Based in Khartoum) Mr. Adil Taj Eddin Zaidan, Field Safety Associate, +249 411 829005 [email protected] Mobile number: 0912 363 577(Based in Kassala) 3 Annex M (version 2 December 2015) Confirm that the UNHCR Security Officer or UNDSS provide a security briefing to the Deployee upon arrival. Yes No Please indicate whether there are any specific security measures that need to be taken into consideration for this deployment (e.g., curfew, travel restrictions, recent security incidents). Sub Office Kassala (SOK) is classified as a non-family duty station with the hardship category “E”, mainly due to its remoteness and low level of basic facilities. The security level is categorised as level-2 with the situation calm and stable. All security briefings are provided in Khartoum by the Senior Field Safety Officer upon arrival. Please note that security clearance is required for all travel between Kassala and Khartoum. Travel between Khartoum and Kassala is facilitated by a shuttle service provided by the Office during the working days twice a month. A commercial airline (Badr Air) is also cleared by the UNDSS for staff travel, and has three flights per week between Kassala and Khartoum. ACCOUNTABILITY AND SUPERVISION Chain of authority of all staff to whom the Deployee is expected to report to in order of authority: Anne Mwangi, Resettlement Officer Akiko Tsujisawa, Senior Protection Officer Name, title and contact details of responsible person at HQ, the Regional office/ Hub level – where applicable Ms. Janet Chambo- Bellege Senior Regional Resettlement Officer, RSC Nairobi, Kenya PART B: BACKGROUND (max. 1 page) Present the overall operational and protection context for the deployment and identify the target population(s) involved Describe the specific profile of the target population (e.g., nationality, ethnic group, urban-rural) Set out what standards / procedures (e.g. SOPs) may be in place with respect to the sector of activity. Describe the need/ rationale for the Deployment. How does the work of the Deployee fit into the overall protection strategy? How does the work of the Deployee fit into the overall staffing capacity and plans? Provide a brief overview/ number of other UNHCR staff and Deployees in the operation. Since the 1960s, Sudan has been hosting large numbers of refugees from neighbouring countries. In February 1974, Sudan acceded to the 1951 Convention and its 1967 Protocol and in November 1978 to the 1969 OAU Convention. In April 1974, it adopted the Asylum Act which allocated main responsibilities in the reception of asylum seekers to the Commissioner for Refugees (COR) under the Minister of Interior and