Norwood Volunteer Has Been Helping for 30 Years
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INSIDE Message from Iris Neumann . 2 Letters . .4 Centre events . 7. Music therapy . 10 . Celebrating centenarians . .11 People and Progress Conference . 12. & 13 Donor list . 18- . .23 Health Minister tours Norwood Lynnwood’s Easter High Tea Still Alice fundraiser In Celebration and Memory . 23 p . 3 p . 5 Back page SPRING people&progress 2015 CapitalCare receives top employer award FOR THE THIRD YEAR in a row, CapitalCare has been recognized as a top employer in Alberta . The announcement was made in the Edmonton Journal and the Calgary Herald on February 5 . This regional competition — organized by the editors of the annual Canada’s Top 100 Employers competition — recognizes Alberta employers who lead their industries in offering exceptional places to work . For more information visit http://www . eluta ca/. jobs-at-capital-care-group . “Our sites are not typical CapitalCare Strathcona escaped winter for a day by going on a “Tropical Holiday” January 28. workplaces, they are homes to many of our elderly and frail,” says Heritage House resident Raymond Huot (centre) donned a flower lei and enjoyed reminiscing Elgie Demchuk, Director of Human about past vacations with staff and residents. See more photos on p. 7 and on Facebook. Resources for CapitalCare . Like us on FB “ Our staff provide care with Heather Rozak, Recreation Therapist, CapitalCare Strathcona capitalcare edmont. on kindness, always keeping in mind the individual’s wants and needs,” says Demchuk . Norwood volunteer has been helping for 30 years “We know that our staff find satisfaction in making a difference in A LONG-TIME VOLUNTEER of Norwood family in 1984 as a way to the lives of those they care for and CapitalCare Norwood has been make a meaningful contribution to those relationships are perhaps why so recognized as a Star of Alberta for the community . many are with us for so long .” her contributions to the residents and Over the years, she has On May 12th, CapitalCare will staff . volunteered in a variety of honour its long-serving employees Tracy Stewart received the award departments including physiotherapy, at the annual employee recognition Dec . 5, 2014 from the Ministry of food services, recreation therapy, the event . Over 220 staff will be Culture and Tourism along with six hair salon and centre mail delivery . recognized for 10 to 40 years of other deserving youth, adult, and She calls a great Bingo game, plays service . senior recipients from across the cribbage, and is willing to try other “We wouldn’t be a top employer province . tasks not already included in her without our staff, so a big thank you Tracy has been volunteering five regular list . She says that the reason goes out to them,” Demchuk says . days a week with Norwood for over she likes volunteering is because of CapitalCare also acknowledged 30 years and has given 35,000 hours the residents . the contributions of its dedicated of her time to improving the lives of Tracy’s accomplishments include volunteers at the annual brunch held residents and helping staff . Special Olympics awards for bowling April 18 at the Fantasyland Hotel . Unable to gain employment due to and golf . She was recently featured Last year, 700 volunteers gave Tracy Stewart her own disabilities, Tracy joined the on the Shaw TV approximately 65,000 hours to help program Go! residents live more meaningful lives . Edmonton . The video They were celebrated as “Everyday is on our YouTube channel . Heroes” at this year’s recognition We wish her many more happy event . Photos from the event years of volunteering at Norwood! are on our Facebook page . Linda Ruggles, Ekta Sharma, Program Assistant, Coordinator of Volunteer Services, CapitalCare Corporate Services Return Undeliverable Canadian Addresses to: CapitalCare Norwood Mailing Address Mailing CapitalCare Corporate Services, 6th Fl., 10909 Jasper Ave., Edmonton, AB. T5J 3M9, P.M. #40009256 CapitalCare leaders in continuing care About CapitalCare What is the right environment for Operating in Edmonton and area since 1963, CapitalCare is the largest public continuing care people with dementia? organization in Canada. CapitalCare provides continuing care programs and services to nearly 1,400 residents and 300 clients through residential centres and day programs. DEMENTIA IS BECOMING one of the most pressing The issues facing health care systems all over the world. workshop Corporate Office Statistics tell us 40,000 Albertans are living with by Dr . David CapitalCare 780.448.2400 dementia. Sixty to 70 per cent of the people who live in Sheard taught [email protected] CapitalCare centres have a diagnosis of dementia. us to see the Foundation 780.448.2413 Dementia is not a normal part of aging . Individuals world through [email protected] with dementia experience a decline in brain function the eyes of that impacts their independence . It is a major cause of someone with Facility Living disability among older people, and affects a small group dementia, Dickinsfield 780.371.6500 of younger individuals as well . Dementia impacts the to figure out Grandview 780.496.7100 individual’s family and friends, and society as a whole . the person’s Kipnes Centre for Veterans 780.442.5700 Lynnwood 780.341.2300 At some of our centres, we are able to group people unmet need, Norwood 780.496.3200 with similar medical conditions and levels of acuity in then look for Iris Neumann, Chief Operating Officer Strathcona 780.467.3366 the same units or houses . For example, at CapitalCare ways to meet Lynnwood, the second floor of the Parker Pavilion the person’s need . Supportive Living specializes in dementia care, and at CapitalCare In this way, it is possible that by resolving the person Adult Duplexes 780.496.3335 Strathcona, Harvest House provides a home for people with dementia’s unmet need, we also meet others’ needs Laurier House Lynnwood 780.413.4712 with dementia . for safety and privacy . As Dr . Sheard explained, people Laurier House Strathcona 780.467.3366 One of our challenges is when we have people with with dementia do not have the ability to think about their McConnell Place North 780.496.2575 dementia living amidst people who don’t; that mix of actions, they are simply acting out their feelings . McConnell Place West 780.413.4770 people can create misunderstandings when it comes to How do we figure out what the unmet need might be? the behaviour of people with dementia . It starts with knowing the person with dementia and CHOICE Programs Some of these behaviors may include wandering, their past life . Knowing what the person did for a living, CHOICE Dickinsfield 780.371.6642 calling out, and even interfering with others in such a their hobbies and interests helps us provide meaningful CHOICE Norwood 780.944.8662 way as to put their safety at risk . activities for them . CHOICE Mental Health 780.944.8668 We are learning more and more about these types Families, friends and other people who live on the Programs and Services of behaviours, which are commonly referred to as same unit/house play a vital role in caring for a person responsive behaviours . with dementia, from helping us know the person with • Acquired Brain Injury Unit Researchers believe these behaviours are due to an dementia to providing and participating in activities . • Adult Day Support Programs unmet need, or, sometimes, a lack of things to do . They As you will read in this newsletter, we are doing a lot • Behaviour Assessment and Stabilization Unit believe people with dementia ‘act out’ — sometimes in of education in this area, not only with our staff, but with • Chronic Ventilator Unit ways that seem socially inappropriate to people who do family members and other stakeholders . And we need to • Enhanced Support Unit not understand dementia — in an effort to communicate do more . • Hip Fracture Program with us about their needs . If you are interested in learning more about dementia • Mental Health Unit In our communal settings, we have to balance the or, more specifically, about dealing with responsive • Palliative Care needs of all residents and find ways to ensure that each behaviours in people with dementia, please speak with • Respite Care of them can live in safety — which includes appropriate your care manager or the centre Administrator . levels of risk — as well as with dignity and purpose . The more we all learn about dementia and the • Restorative Care The article on page 8 of this newsletter gives a good behaviours that are sometimes part of the disease • Sub‑acute Care summary of a workshop on this subject that some of our process, the better we can be at improving the lives of all • Transition and Alternate Level of Care managers were able to attend last fall . people in our care . • Wound Care/Plastics/Arthroplasty • Young Adult Unit Website OUR MISSION 2012 – 2016 STRATEGIC PLAN www.capitalcare.net We are leaders in innovative and compassionate care, The Executive Management Committee has developed a supporting the health and respecting the dignity of the people strategic plan for CapitalCare which reflects our direction Facebook we serve . and priorities . It is shaped by our vision, mission and values, capitalcare.edmonton and reflects our relationship with Alberta Health Services . OUR VISION It is designed to meet changes in continuing care, enable Twitter We are a community of excellence in continuing care: teaching, best practices, and support our leadership . In order to @capitalcareYEG researching and learning to enhance quality of life . track results and benchmark with other providers, we have Youtube WE VALUE attached performance measures . • the people we serve as our most important focus www.youtube.com/user/ The plan focuses on the following areas: edmontoncapitalcare • our staff, families and volunteers as our most important resources in fulfilling our mission • CHOICE AND QUALITY FOR CONTINUING CARE People and Progress is published RESIDENTS — Implement an overarching model of person • partnerships in the community semi-annually by Capital Care Group Inc .