Greater Mekong Subregion Tourism Infrastructure for Inclusive Growth Project Lao PDR ADB Loan 3156-LAO Tourism Development Department Ministry of Information, Culture and Tourism

PCU Quarterly Progress Report No. 18

1st of April – 30th of June 2019

A. Introduction and Basic Data

ADB loan number: 3156-LAO Project title: Greater Mekong Subregion Tourism Infrastructure for Inclusive Growth Project Project Number: 46293-003 Implementation Period: 14 January 2015 - 31 December 2020 Borrower: Government of Lao PDR, Ministry of Finance Executing Agency: Ministry of Information, Culture and Tourism (MICT) Implementing Agencies: Departments of Information, Culture and Tourism (DICT) of Champasak, Khammouane, Luang Prabang and Oudomxay Provinces Estimated Project Cost: US$ 43.57 million ADB Financing: US$ 40.00 million Counterpart Financing: US$ 3.57 million

Status of project financing:

Total ADB loan Counterpart Cofinancing Expenditure Projection for this 8.750 8.539 0.211 none reporting period 2019: 2019Year to Date Project 3.893 3.787 0.106 none Expenditures: Total Project Expenditures: 19.383 18.431 0.952 none

Date of loan approval: 8 September 2014 Date of loan signing: 27 October 2014 Date of loan effectiveness: 14 January 2015

Reporting Period: 1st April – 30th June 2019

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a. Project Scope

1. The GMS Tourism Infrastructure for Inclusive Growth Project (GMS-TIIG) in Lao PDR is financed by a US$ 40 million loan from the Asian Development Bank with additional budgetary resources of US$3.57 million sourced from the Government of Lao PDR. Target provinces are Champasak, Khammouane, Luang Prabang and Oudomxay. The Ministry of Information, Culture and Tourism is the executing agency responsible for the coordination of the project. Implementing agencies are the Tourism Development Department, Ministry of Information, Culture and Tourism and the Departments of Information, Culture and Tourism of Champassak, Khammouane, Luang Prabang and Oudomxay Provinces.

2. The impact of the project will be increased tourism employment for people living in underdeveloped segments of the GMS Central Corridor. The outcome will be increased tourism receipts in Champassak, Khammouane, Luang Prabang, and Oudomxay. By 2019, aggregate annual tourism receipts in the project provinces will increase to $330 million, helping to stimulate the creation of 27,000 additional tourism-related jobs by 2025. Based on current workforce participation rates, it is expected that 50% of these jobs will be held by women.

3. The project outputs are (i) improved last-mile tourism access infrastructure, (ii) improved environmental services in cross-border tourism centers, (iii) strengthened institutional capacity to promote inclusive tourism growth, and (iv) effective project implementation and knowledge management.

4. Project areas for Outputs 1 and 2 include the venerated Buddhist shrines That Sikhottabong and Xang Cave; United Nations Educational, Scientific and Cultural Organization (UNESCO) World Heritage Sites and National Protected Areas in Champasak, Khammouane, and Luang Prabang; and the Chom Ong Cave in Oudomxay, which has 16 km of underground passages.

5. Output 3 complements infrastructure investments in Khammouane, Luang Prabang, and Oudomxay, and augment ongoing ADB assistance in Champasak by building capacity to (i) improve destination management, (ii) promote small and medium-sized enterprise development, and (iii) prevent the negative social and environmental impacts of tourism. The focus will be on assisting residents better understand the challenges and opportunities that tourism growth presents, and widening access to tourism-related economic opportunities such as retail services, food and craft production, recreation services, and wage employment in hotels and guesthouses.

6. Output 4 focuses on counterpart capacity building to ensure that financial management and procurement, civil works design and supervision, environmental and social safeguards monitoring, and the preparation of operation and maintenance (O&M) plans for project facilities is compliant with ADB and government requirements. Output 4 will support knowledge management and training programs that are aligned with the Association of Southeast Asian Nations tourism standards, help steer tourists to project provinces by intensifying the promotion of multi-country tour circuits in GMS corridors in cooperation with the private sector, and assist the participating countries develop common systems to collect and report tourism statistics to facilitate informed decision making and the formulation of sound policies.

b. Summary of Project Progress

7. Implementation of the Greater Mekong Subregion Tourism Infrastructure for Inclusive Growth Project in Lao PDR (GMS-TIIG) is progressing. The Ministry of Information, Culture and Tourism (MICT) is effectively fulfilling its role as the project’s executing agency and has established organizational and staffing structures, and is conforming to implementation

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arrangements. Activities are well underway and outputs being achieved as outlined and specified under D.4. “Assessment of Implementation Progress”.

8. Time elapsed since grant effectiveness is 80%, with overall weighted progress of implementation of 86.31% and disbursement to date of 52.59%. Implementation of Output 1 and 2 subprojects are accelerating. All contracts for civil works packages have been awarded and physical progress for infrastructure subprojects under Output 1 is estimated at 72% and under output 2 at 100%.

9. Although activity implementation for outputs 3 and 4 are on track, PIUs report issues related to low capacity in understanding how to implement certain activities and administrative procedures. This is being addressed through increased assistance from PCU and project consultants to the provinces with activity implementation.

c. Weighted progress:

10. Project progress by weighted activity is 86.31% as calculated in attachment B. Figure 1 illustrates the percentage of project progress relative to percentage of project funds disbursed and time elapsed.

Figure 1: Time Elapsed, Disbursement and Weighted Activity Progress

100 90 86.31 83.8 80 79 73.35 70 69.42 64.28 60 55.16 50

42.95 Time Elapsed % Percent 40 36.61 30 Disbursement 25.69 20 20.8 Weighted Progress 17.68 14.9 10 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Quarter

B. Utilization of Funds

11. As of 30 June 2019, cumulative contract awards (CA) under the ADB loan is $29.189 million, which represents 80.64% while cumulative disbursements are $19.034 million, which represents 52.59% of net loan amount of $36.195 million. For 2019 achievement, cumulative contract awards of $30.376 million represents 92.5% of cumulative (June 2019) e-Ops contract award projection of $32.838 million while disbursement of $19.389 million represents 103.2% of cumulative (June 2019) e-Ops disbursement projection of $18.794 million. After the midterm review mission, ADB projections were revised to reflect actual achievements and revised implementation plan. Due to this, the Project is rated as an “on track” Project. For 2019, the

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Project has achieved actual contract awards of $3.372 million and disbursement of $4.396 million against yearly projection of $8.521 million and $8.539 million.

Table 1: Loan Allocation, Contacts Awards, Disbursement and Balance (30 June 2019)

Status of Loan As of 30 June 2019

Original Current Contract Uncommitted Undisbursed Curr Allocation Allocation Awards Disbursement a/ Balance Balance 01 Works US$ 2 4,599,722 2 2,257,192 17,461,707 8,408,355 4,795,485 13,848,837 SDR 1 5,948,000 1 5,948,000 12,476,860 5,971,099 3,471,140 9,976,901 02 Equipment US$ 1 ,469,998 1 ,861,071 1,505,853 1,474,255 355,218 386,816 SDR 9 53,000 1 ,331,254 1,075,293 1,052,587 255,961 278,667 03 Consulting Services US$ 2 ,460,281 4 ,253,070 4,285,700 2,311,768 - 32,630 1,941,302 SDR 1 ,595,000 3 ,052,888 3,072,818 1,654,346 - 19,930 1,398,542 Capacity Buiding and 04 Training US$ 2 ,634,583 5 ,608,592 4,819,415 4,582,065 789,177 1,026,527 SDR 1 ,708,000 4 ,009,988 3,441,023 3,270,463 568,965 739,525 05 Recurrent Costs US$ 1 ,437,606 1 ,505,664 1,116,642 1,021,092 389,022 484,572 SDR 9 32,000 1 ,077,870 797,440 728,778 280,430 349,092 06 Interest Charges US$ 7 89,758 7 11,671 - 236,802 711,671 474,869 SDR 5 12,000 5 12,000 - 169,898 512,000 342,102 07 Unallocated US$ 6 ,043,696 - - - - - SDR 4 ,284,000 - - - - - 99 Imprest Account US$ - - 1 ,452 - 1,000,000 - 1,452 - 1,001,452 SDR - - 721,461 - - 721,461 4 0,000,000 3 6,195,808 29,189,317 19,034,337 7,006,491 17,161,471 2 5,932,000 2 5,932,000 20,863,434 13,568,632 5,068,566 12,363,368

Percent to Loan Amount 80.64% 52.59%

Table 2: 2018 Contract Awards and Disbursement by Quarter

Contract Awards 2015 0.582 0.000 2.971 0.220 3.773 3.773 2016 0.427 0.373 0.706 0.000 1.506 5.279 2017 0.455 2.616 1.173 14.641 18.885 24.164 2018 0.845 0.544 0.493 0.958 2.839 27.003 2019 Q1 Q2 Q3 Q4 Total Cum Projection 0.000 5.834 2.408 0.279 8.521 3 2.838 Actual 1.686 1.686 0.000 0.000 3.372 30.376 Percent #DIV/0! 28.9% 0.0% 0.0% 39.6% 92.5% Disbursement 2015 1.000 0.002 0.000 0.669 1.671 1.671 2016 0.412 0.383 0.524 0.422 1.741 3.412 2017 0.688 0.312 0.747 1.609 3.356 6.768 2018 0.791 2.995 1.669 2.770 8.225 14.993 2019 Q1 Q2 Q3 Q4 Total Cum Projection 0.800 3.000 3.000 1.739 8.539 1 8.794 Actual 2.198 2.198 0.000 0.000 4.396 19.389 Percent 274.6% 73.3% 0.0% 0.0% 51.5% 103.2%

12. ADB has approved an extension in the loan closing from 31 December 2019 to 31 December 2020, and reallocation of loan proceeds. The reallocation of loan proceeds included the transfer from 4

contingency to equipment, consulting services and capacity building and training, and recurrent costs categories. Except for consulting services, contract awards are now within the revised reallocation but on the overall, project cost overrun is not yet envisaged. Although to date, the US$ equivalent of the ADB Loan of SDR25,932 million has reduced from $40 million to US$36.195 million.

C. Project Purpose

a. Implementation Arrangements

13. To date, implementation arrangements conform to the arrangements described in the Report and Recommendation of the President to the Board of Directors (RRP) and the Project Implementation Manual (PAM). At project start the implementation period was revised to January 2015-December 2019 with estimated completion date 31 December 2019, to align with actual loan effectiveness. Recently ADB approved extending the project to 31 December 2020 to allow for completion of the additional road work planned for Oudomxay, which is currently being tendered.

b. Status of Development Objectives

14. Development objectives are on track, no remedial measures are required based on the current project scope and implementation arrangements. Changes to the key assumptions and risks that affect attainment of the development objectives are not deemed necessary at this stage. The project’s viability and accomplishment of immediate objectives are not at risk.

D. Implementation Progress

a. Project Organization and Management

i. Implementation Arrangements:

15. The Ministry of Information, Culture and Tourism (MICT) has appointed its Vice Minister to serve as the Lao PDR representative on the project’s Subregional Project Steering Committee. At the national level, the Vice Minister of MICT serves as the National Project Steering Committee Chairman. Appointed members of the National Steering Committee are the Vice Governors of Champasak, Khammouane, Luang Prabang, and Oudomxay; and senior officials representing MPWT, MPI, MOF, MONRE, and LWU.

16. At the provincial level, the Provincial Steering Committees have been also established in each province. The Committees are chaired by the provincial Vice Governors, with members of DICT, DPWT, DONRE, LWU, and LNF of participating provinces.

ii. Establishment of PCU and PIU’s:

17. A Project Coordination Unit (PCU) with 6 full time staff has been established in the Ministry of Culture, Information and Tourism headquarters building in Vientiane. Four project Implementation Units (PIU) have been established in the provinces Champasak, Khammouane, Luang Prabang, and Oudomxay.

18. Each PIU is staffed with 6 to 12 individuals. A roster of PCU and PIU staff and project consultants is shown in attachment D. Equipment and materials to outfit each PIU are being purchased as needed and within budgetary resources available.

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iii. Organization and Staffing of PCU and PIU’s:

19. The PCU consists of a National Project Director, National Project Manager, Financial Controller, Chief Accountant, Office Manager and Office Assistant. Each PIU is staffed with a team of existent government employees and externally recruited staff. A staff roster with names in attachment D.

iv. Internal operations that may impact on the implementation arrangements or project progress:

20. No particular issues to report.

b. Consulting Services

i. Recruitment and Performance of Consultants

21. Consultants have been recruited in accordance with the consulting service requirements outlined in the PAM. Using advance action for recruitment, MICT has recruited a number of individual consultants to assist with implementation of outputs 3 and 4, and a consulting firm (EPTISA Servicios De Ingenieria S.L. in association with Lao Asie Consultants Group) to assist with implementation of output 1 and 2 infrastructure subprojects, which mobilized in November 2015. Details of recruited consultant’s inputs and general performance are reflected in Table 5.

22. The recruitment of the external auditing firm was slightly delayed, but the firm eventually mobilized in early 2016.

23. The first International Tourism Specialist / Deputy Team Leader, Ms Conny Fuchs, resigned in March 2017, and was replaced by Mr. Paul Eshoo. Following Mr Eshoo’s resignation in April 2018, ADB approved assigning the tasks of the Deputy Team Leader to Mr Rik Ponne, the International Heritage Specialist, who has team leader experience from a previous ADB- financed tourism project at MICT.

ii. Consulting services utilized during this reporting period

24. Utilization of consulting services is presented in Annex F.

c. Goods and Works

i. Procurement of goods and works

25. Procurement procedures to be used (ICB, NCB or Shopping): Procurement of vehicle equipment has followed the national competitive bidding (NCB Goods) in accordance with the approved harmonized ADB/MOF bidding documents, while the procurement of PCU and PIU office equipment and furniture, equipment for DMO partner organizations, heritage interpretation, SME development and solid waste and wastewater management has used the Shopping (SHP Goods) procedure following the approved harmonized ADB/MOF bidding documents (or at least securing quotation from at least 3 suppliers). Procurement of civil works has followed the ADB international competitive bidding (ICB) procedure.

26. Value of contracts: The value of the vehicle equipment contract was $219,900. The PCU and four PIUs office equipment and furniture is estimated to cost $22,000 each. Equipment for DMO partner organizations, heritage interpretation, SME development and solid waste and wastewater management estimated cost per package ranges from $5,000 to $30,000. The three 6

civil works packages were contracted at $1.90 million, $4.56 million and $9.57 million respectively, and totaled $16.03 million, which is $11.74 million less than the estimated total amount. Additional work using cost savings have been approved for Luang Phabang and Oudomxay for Luang Prabang, an additional 3 km of DBST road improvement from Chomphet to the pottery village and a 90 meter pedestrian/motorbike suspension bridge. For Oudomxay, and additional 16.4 km of DBST road upgrade from Chom Ong village to the main highway.

27. Specifications: Vehicle equipment consisted of 6 double cab 4-wheel drive pickup trucks. PCU and PIU equipment and furniture vary depending on their needs but may consist of laptop, desktop, printer, photocopier, air conditioner, desks, chairs, and office improvements, etc. Works packages were prepared in accordance with feasibility studies.

28. Status of preparation of bid/documents: Preparation of bid documents for all NCB Goods and ICB Works packages has been completed. Procurement using shopping method is ongoing.

29. Schedule of advertising of bid invitations: Procurement of all original NCB Goods and ICB Works packages has been completed. Procurement using shopping method is ongoing as is procurement of one works package for additional road work in Oudomxay.

30. Status of contract awards: All originally planned NCB Goods and ICB Works contracts have been awarded. Contract award for the additional work in Oudomxay is expected in Q3 2019. Awarding of small shopping contracts is ongoing.

ii. Implementation of Physical Works

31. The first construction contract TIIG-LAO-W01 was signed on 30 May 2017 for Khammouane Province. By the first quarter 2018, all original three infrastructures subproject works packages (W01, W02, and W03) were contracted and under construction.

Table 3 – Implementation of Physical Works Package Contract Physical Actual/Planned Value progress as of completion 30 June 2019 TIIG-LAO¬W01: Access and Environmental Improvements at $3.8 mln 100% February 2019 Xang Cave & That Sikhottabong TIIG-LAO¬W03: Chomphet and Ban Xang Hai-Tham Ting $5.7 mln (incl. 86% March 2020 Cave Access Improvements additional work) TIIG-LAO¬W02: Chom Ong Cave Access Improvements $9.6 mln 57% March 2020 TIIG-LAO-W04: Champasak District Welcome Gate $0.70 mln 64% October / November 2019 TIIG-LAO-W02a: Ban Bor Tai Kai – Ban Chom-Ong Junction $4.8 mln - December 2020 Road Improvement (estimate)

iii. Operation and Maintenance of Project Facilities

32. Status of development of O&M manuals: Discussions and consultations on O&M arrangements have started for TIIG-LAO¬W01: Access and Environmental Improvements at Xang Cave & That Sikhottabong, and will commence in Q3 2019 for TIIG-LAO¬W03: Chomphet and Ban Xang Hai-Tham Ting Cave Access Improvements.

33. On-the-job training for O&M: No on-the-job training related to project facilities at this stage of the project.

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34. Equipment for O&M: No O&M related equipment was purchased during this reporting period.

d. Assessment of Implementation Progress

i. Summary of Project Progress and Outcome of Activities

35. A summary of overall project progress is reported in Chapter A, section b. above. A Review Mission was held by the ADB and The Government of Lao PDR in the middle of November 2018. The Aide Memoire includes a detailed assessment of project progress up to middle of Q4 2018. Attachment B, the “Percentage of Project Progress by Weighted Activity” illustrates the percentage of project progress by weighted activity up to Q2 2019. The implementation achievements with measured output targets are shown in attachment B.

ii. Outcome of activities undertaken during this reporting period (1st April – 30th June 2019)

Output 1: Last Mile Tourism Access Infrastructure Improved & Output 2: Environmental Services in Cross Border Tourism Destinations Improved

Photos from the 2nd Quarter 2019

Finished Road to Pak Ou May 2019

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Chomphet Boat Landing May 2019

Large Box Culvert May 2019

Public Toilet & Parking Area Ban Xieng Hai May 2019

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Tam Ting Cave Interior Lighting System May 2019

Public Market in Chomphet Centre May 2019

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Women Engaged in Construction Chomphet May 2019

The Pottery Center nears completion May 2019

Output 3: Institutional Capacity to Promote Inclusive Tourism Growth Strengthened

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3.1 Institutional Strengthening of Destination Management Organizations & 3.2 Preparation of Destination Management Plans

36. At national-level, a seminar on destination management for DMN members was held for national-level DMN members (38 par, 18 women); a training on evaluation of destination management outcomes was held in for the national-level for DMN taskforces, which are chaired and coordinated by the four corresponding MICT tourism departments (31 par, 17 women).

37. In the provinces, the Southern Laos DMN held its biannual review meeting in May in Champasak (25 par, 11 women) and planning meeting in June (26 par, 10 women); and Oudomxay organized a training on destination management for DMN members. Furthermore, Oudomxay organized a study tour to Pak Beng (Oudomxay Province) for Oudomxay province DMN members and Luang Namtha province DMN members (Luang Namtha DMN is supported by a New Zealand-financed project) to exchange lessons on destination management (38 par, 15 women); and the national level DMN and the provincial DMN of Luang Prabang undertook a study tour to Chiang Khan, Chiang Rai and Chiang Mai (Thailand) to exchange experiences and lessons from destination management in these destinations (30 par, 17 women).

38. To build capacity among officials involved in destination management, , a training for officials from DICTs and OICTs was conducted on regulations and procedures on issuance of restaurant and entertainment business licenses (60 par, 24 women); and a training was conducted on professional workshop organizing techniques and presentation skills for MICT’s Tourism Management Department staff (34 par, 25 women).

3.3 Heritage Protection, Management and Interpretation Program

39. At national level, relevant international standard-setting documents were translated into Lao to contribute to the preparation of a sustainable tourism assessment manual for Lao PDR. Work on the preparation of improved heritage tour guide manuals also continued through a consultative workshop with Dong Dok University (Tourism and Hospitality Faculty) (26 par, 12 women), a workshop/seminar with key stakeholders (20 par, 10 women), and a review of the draft manual (30 par, 7 women).

40. In Champasak Province, progress was made on the preparation of on-site interpretation panels for Vat Phou Core Zone and Champasak Town. It is expected that the panels will be ready and installed in Q4 2019. Construction of the Vat Phou Welcome Gate is progressing well.

41. In Khammopuane Province, on-site interpretation panels and directional signs were produced and installed at Tham Xang and nearby Tham Kuan Ngoua; and interpretation panels telling the story of That Sikhottabong and associated ancient city are being finalized, and expected to be ready for installation on Q3/4 2019; and consultative meetings were held with key stakeholders in preparation of drafting site management plans, incl. identifying PPP opportunities and modalities, for the project-supported heritage sites of That Sikhottabong and Tham Xang (30 par; 14 women). In Bolikhamxay Province part of The Loop, directional signs to Tai Meuy ethnic village were installed. Finally, a survey was undertaken to explore how The Loop can be integrated intoa alrger tourist itinerary linking Vientiane Capital with Konglor Cave, Thalang, Xebangfai Cave, Sepone, Nong district – Taoi district and Pakse.

42. Oudomxay PIU published tourism site histories and cultural and ethnic information collected and compiled in the Lao Language, which will be an important reference for ongoing and future interpretation and promotional activities (25 par, 12 women).

3.4 Facilitate the Establishment of Public Private Partnerships

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43. In Khammouane, a workshop was held to identify PPP opportunities and modalities for the project-supported heritage sites of That Sikhottabong and Tham Xang.

3.5 Development of Tourism-Related Micro- and Small Enterprises

44. At national level, a workshop was held to disseminate the national tour guide training manuals (40 par, 20 women) and a training of trainer workshop was held organized by the Skills Development Division, IMCT, with participation of senior national tour guides (30 par, 19 women). The Tourism Department published the tourist transportation service handbook prepared with project support, and workshops were conducted to disseminate the handbook for transport service providers in Vientiane Capital (107 par, 51 women) and Luang Prabang Town (135 par, 35 women). Further, support to Vang Vieng was provided to address pressing solid waste and waste water management issues in preparation for further assistance provided by the Second GMS Tourism Infrastructure for Inclusive Growth Project (183 par, 82 women), and a training to promote tourism products and services to customers in Vang Vieng (52 par, 17 women). Furtehrmore, the Tourism Management Department produced and a video to promote Lao PDR Accommodation Standards, incl. a sample video featuring Lao Plaza and Chanthapanya Hotel in Vientiane. Along the North-South Economic Corridor (NSEC), Luang Namtha organized Hospitality training focusing on front office, food and beverage and housekeeping for homestay service groups in the ethnic villages of Ban Viengneua, Ban Namngean, Ban Phiengngam and Ban Namdee (70 par, 62 women, .

45. In Champasak, a workshop was conducted to review tour guide regulations developed with project support (50 par, 10 women)

46. In Khammouane, a hospitality training for front office, housekeeping, food & beverage staff of Thakhek hotels, guesthouses and restaurants (130 par, 80 women). Activities along The Loop in Bolikhamxay include a training on improvement of handicraft products at Ban Phone Tan handicraft center (60 par, 20 women), improvement of facilities at Khong Khoun guesthouse with project support, and a hospitality training for hotel, guesthouse and restaurant providers (62 par, 41 women). At Phutawen Farm, located in Bolikhamxay along the way between Vientiane Capital and the Loop. support was provided for women food processing group (30 par, all women).

47. In Luang Prabang, tour guide training was conducted using new and updated destination information collected and compiled with project support in previous years (stories of attractions, information on festivals, ethnic groups…) (100 par, 26 women), a consultative meeting with the Luang Prabang Handicraft Association to prepare for the Luang Prabang Handicraft Festival “Oh! Beautiful Luang Prabang” (3 par, 1 woman), and Vat Xieng Thong received assistance with improving space allocation for sellers within the temple grounds.

48. Oudomxay also conducted a tour guide training using new and updated destination information collected and compiled with project support in previous years (stories of attractions, information on festivals, ethnic groups) (38 par, 18 women). Other SME support included support for tourism service providers/tourism businesses by providing promotional materials, improving and providing equipment for the community lodge and reception center in Ban Chom Ong (electricity, running water, equipment, landscaping, fence) and a hospitality training for hotels, guesthouses and restaurants in Pak Beng and Xay Town (Front office, housekeeping, food and beverage) (107 par, 87 women, 63% ethnic minorities).

3.6 Destination Marketing and Promotion Program

49. At national level, the Tourism Marketing Strategy 2019-2022 was finalized in English and Lao languages ready for implementation; the project supported the Marketing Department 13

to produce promotional materials for, and participate in the international travel show Thailand Travel Mart Plus (TTM+) 2019, and to produce brochures and posters in Japanese language to be used for international travel shows/fairs abroad; training was provided to build capacity of tourism information center staff who work outside office hours (lunch time and 4-5pm) (29 par, 9 women) ; tea/coffee cups and CDs were produced to promote Lao tourism; content was prepared for the mobile travel app for Lao PDR; the project supported promotion of target areas on television and radio targeting domestic tourists; and a meeting was held between public and private sectors from all 18 provinces on the linkage between sustainable tourism and handicraft products focusing on the opportunities for joint marketing and promotion (83 par, 35 women).

50. Luang Prabang produced and distributed a tourism guidebook in Chinese language. Champasak published a 2020 calendar promoting Souther Laos tourism, and for The Loop (Bolikhamxay and Khammouane), signage was produced and installed and a workshop was conducted to prepare for a FAM trip for tour operators and media along The Loop (26 par, 9 women). A similar FAM trip under preparation for The Loop was already conducted along the North South Economic Corridor (Bokeo and Luang Namtha) with (13 par, 7 women).

3.7 Public Health and Safety Promotion Program

51. At national level, the Tourism Management Department piloted a training to improve road safety and transportation service quality for tourist transportation service providers in Vang Vieng and Luang Namtha (NSEC) (total 130 par, 36 women). Stickers promoting road safety produced with project support were also produced and distributed during the training, as well as in Champasak. The Tourism Development Department, in light of rapid tourism development in Vang Vieng and in anticipation of implementation of TIIGP2 there, conducted a tourism awareness seminar for entrepreneurs, local people and tourists (65 par, 10 women).

52. Alon the NSEC, one of the subregional destinations supported by the project, environmental improvements were made along the Nam Ha river, and awareness activites on environmental improvement for local communities were held in Ban Nam Ha, Ban Namkoi, Ban Nalantai and Ban Nalanneua (103 par, 41 women, a large portion of the participants were ethnic minorities).

3.8 Tourism Awareness Programs

53. At national level, the project supported a campaign on environmental protection focusing on the production of reusable drinking cups with the Vientiane Fine Arts School, which were subsequently used in a pilot activity aiming to reduce use of single use plastic at Phutawen Farm in Bolikhamxay, supported the Tourism Development Department to produce a brochure promoting good tourist behavior, supported two cultural performances to raise awareness about Lao culture (total 600 par, 300 women) targeting the general public and National University Students. The Tourism Development Department, in light of rapid tourism development in Vang Vieng and in anticipation of implementation of TIIGP2 there, conducted an awareness activity about environmental protection and cleanliness in Vang Vieng town (52 par, 21 women).

54. Oudomxay organized awareness activities on tourism service quality for Ban Chom Ong service groups (50 par, 17 women, with significant ethic minority participation).

3.9 Program to Combat Child Exploitation and Human Trafficking

55. At national level, the Tourism Management Department piloted awareness seminars child exploitation and human trafficking in Vang Vieng and Pak Ngeum (total 66 par, 22 women).

Output 4: Effective project implementation and knowledge management 14

4.1 Establish Project Steering Committees, PCU and PIUs

56. No changes to report.

4.2 Mobilize Consultants and Procure Equipment

57. Contracts with individual consultants International Tourism Specialist – Deputy Team Leader, National Tourism Destination Management and Training Specialist and the National Gender and Social Development Specialist were amended to reduce person-months to reflect the anticipated needs for the remainder of the project. Freed up funds will be used to increase person-months of construction engineers and supervisors to ensure their availability for the extended implementation period for ongoing and additional works in Oudomxay and additional works in Luang Prabang.

4.3 Implement Training on Financial Management

58. No trainings on financial management were conducted during this reporting period.

4.4 Finalize and train PIU/PCU staff to implement comprehensive sex disaggregated PPMS, including safeguards monitoring

59. The PCU and PIUs reported sex disaggregated statistics on most activities implemented during the quarter, which is being fed into the GAP implementation progress reports attached to quarterly progress reports.

4.5 Establish Web-based Knowledge Center

60. Knowledge products produced by the project are systematically uploaded to the project website.

4.6 Gender Equality and Ethnic Participation Program

61. The project supported the publication and dissemination of MICT’ Gender Strategy to mainstream gender into MICT’s policies and activities. Women and ethnic participation in project activities continued to be promoted and recorded.

4.7 GMS Marketing & Tourism Statistics Harmonization

62. The project supported MICT’s participation in the GMS Tourism Working Group and Mekong Tourism Forum in Dali, China, held in May 2019.

63. Other GMS marketing activities focused on collaboration within the framework of the Lane Xang Cultural Quadrangle, and included surveys of tourism and handicraft products and activities in Tonka community and Thongmixay district, Sayabouly province (5 par, 1 women) and Pakhamsen handicraft, Phonehong, Vientiane province (4 par, 1 woman); surveys and advice on community-based tourism standard criteria in Sayabouly (11 par, 4 women) and Vientiane Province (Pa Sen Handicraft Center) (8 par, 3 women); participation in the “More Fun @ East: Colorful of Happiness Event” , Udon Thani, Thailand; organizing a consultation workshop on project implementation and planning for network members in Lao PDR, held in (15 par, 4 women); improvements to the Lao PDR Lanexang Cultural Quadrangle Network offices at Manichan Food Garden; participation in a training on how to manage the mobile application developed for the Lanexang Cultural Quadrangle and training on how to use social media, organized by DASTA in Thailand in April 2019 (4 par, 0 women); and a training and pilot 15

application of the Lanexang Cultural Quadrangle community-based tourism standards criteria for Tourism Development Department staff and members of the Lanexang Cultural Quadrangle Network (30 par; 6 women).

64. The Tourism Department’s Tourism Research and Administration Division received project support to improve tourism statistical and tourism development related databases to bring them in line with regional standards.

4.8 ASEAN Tourism Standards Implementation

65. During this reporting period activities have focused on the implementation of the ASEAN Public Toilet Standard, ASEAN Clean Tourist Standard, ASEAN Homestay Standard, the ASEAN Community-based Tourism Standard, and the ASEAN Green Hotel Standard.

66. Activities related to the ASEAN Public Toilet Standard included assessments of implementation in Vientiane Capital (2 par, 2 women) and along The Loop in Ban Napavan, Bolikhamxay Province (2 par, 0 women), and support for implementation of the standard in at Ho Phrakeo, Vientiane Capital (4 par, 1 women), Phou Pheth – Phou Kham along the NSEC in Luang Namtha (8 par, 3 women), and at Cool Pool in Ban Napavan, Bolikhamxay Province (17 par, 5 women).

A workshop was held to upgrade Tourism Development Staff from national and provincial/district levels on the assessment for the ASEAN Clean Tourist Standard (42 par, 21 women).

67. Assessments for the ASEAN Homestay Standard were undertaken for homestays in Ban Napavan, Khamkeuth district, Bolikhamxay province (The Loop) and Ban Nanyang, Nambak District, Luang Prabang Province, and implementation support was provided to homestay operators in Ban Nam Dee in Luang Namtha (NSEC) (3 par, 0 women).

68. The project has supported ASEAN Community-based Tourism Standard implementation in Ban Nanyang Tai in Nambak District (8 par 2, women) and has now assessed the CBT product for certification. Similarly Ban Nam Dee in Luang Namtha also received project support for implementation of the CBT standard (6 par, 2 women), reviewed progress (33 par, 3 women) and will be assessed in the near future.

69. Finally, Phou Vila Resort, located along the NSEC in Luang Namtha, was assessed for ASEAN Green Hotel Standard certification (8 par, 2 women).

Financial Performance

e. Amount of funds liquidated during the period

70. Project funds: As of 30 June 2019, the Project has spent $17.798 million representing payment to contractors, consultants, training/meeting costs, suppliers and externally hired PCU/PIU staff’s salaries, and PCU/PIU running costs. Out of this, the amount of $7.984 million was submitted to ADB for liquidation of advance, and $9.813 million for direct payment to contractors, consultants and suppliers.

71. Matching government funds: For its counterpart contribution, the Project has incurred expenses for salaries of PCU and PIU (Government) staff involved in project implementation and the use of PCU and PIU offices.

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f. PCU financial position:

72. Status of imprest account: On 6 February 2015, ADB released the amount of $1,000,000 as initial advance to the imprest account. As of 30 June 2019, the amount of $8.618 million, has been withdrawn by the Project for the imprest account for payment of consulting services, office equipment and furniture), training costs, salaries of PCU and PIU staff and other administrative costs. The imprest account has a current balance of $0.365 million since the replenishment of $0.380 million has not been processed by ADB and $0.252 million has not been submitted to ADB for liquidation and replenishment of the imprest account.

73. Total expenditure (from SOE) for the reporting period: $ 633,413.39 (30 June 2019)

74. Estimated budgetary expenditure for next quarter: Estimated budgetary requirement for year 2019 is US$ 8.750 million (ADB US$8.539 million and GOL US$0.211 million).

75. Subcontracts and partnerships: A complete list of subcontracts implemented by the project with contract value is shown in Attachment E.

Compliance with Covenants

Table 4: Compliance with Covenants Item Covenants Status of Compliance

1 Section 4.01. In the carrying out of the Project and operation of Being complied with. the Project facilities, the Borrower shall perform, or cause to be performed, all obligations set forth in Schedule 5 to this Loan Agreement. 2 Section 4.02. (a) The Borrower shall (i) maintain separate Complied with accounts and records for the Project; (ii) prepare annual financial statements for the Project in accordance with PCU and PIUs maintain separate accounting principles acceptable to ADB; (iii) have such accounts. financial statements audited annually by independent auditors whose qualifications, experience and terms of reference are The 1st audit report for FY Sep 2015 acceptable to ADB, in accordance with international standards was submitted to ADB on 31 March for auditing or the national equivalent acceptable to ADB; (iv) as 2016. part of each such audit, have the auditors prepare a report (which includes the auditors’ opinion on the financial 2nd audit report for FY Oct 2015 to statements, use of the Loan proceeds and compliance with the Dec 2016 has been submitted to ADB financial covenants of this Loan Agreement as well as on the on 19 June 2017 use of the procedures for imprest fund(s) and statement of expenditures) and a management letter (which sets out the 3rd audit report for FY 2017 has been deficiencies in the internal control of the Project that were submitted to ADB on 29 June 2018. identified in the course of the audit, if any); and (v) furnish to ADB, no later than 6 months after the end of each related fiscal year, copies of such audited financial statements, audit report and management letter, all in the English language, and such other information concerning these documents and the audit thereof as ADB shall from time to time reasonably request. 3 (b) ADB shall disclose the annual audited financial statements Complied with for the Project and the opinion of the auditors on the financial statements within 30 days of the date of their receipt by posting them on ADB’s website. 4 (c) The Borrower shall enable ADB, upon ADB's request, to Being complied with discuss the financial statements for the Project and the Borrower's financial affairs where they relate to the Project with the auditors appointed pursuant to subsection (a)(iii) hereinabove, and shall authorize and require any representative of such auditors to participate in any such discussions requested by ADB. This is provided that such discussions shall be conducted only in the presence of an authorized officer of the Borrower, unless the Borrower shall otherwise agree. 17

Item Covenants Status of Compliance

5 Section 4.03. The Borrower shall enable ADB's representatives Being complied with to inspect the Project, the Goods and Works, and any relevant records and documents. 6 Implementation Arrangements Being complied with. 1. The Borrower shall ensure that the Project is implemented in accordance with the detailed arrangements set forth in the PAM. Any subsequent change to the PAM shall become effective only after approval of such change by the Borrower and ADB. In the event of any discrepancy between the PAM and this Loan Agreement, the provisions of this Loan Agreement shall prevail. Stakeholder Consultation 7 2. The Borrower shall ensure that consultation with the Project Being complied with stakeholders takes place during Project implementation, in accordance with the stakeholders communication strategy set out in the PAM. 8 Safeguards 3. The Borrower shall ensure that the preparation, design, construction, implementation, operation and decommissioning Being complied with of the Project comply with (a) all applicable laws and regulations of the Borrower relating to environment, health and safety; (b) ADB’s Safeguard Policy Statement 2009 (SPS); and (c) all measures and requirements set forth in the IEE, the EMP, and any corrective or preventative actions set forth in a Safeguards Monitoring Report. The Borrower shall further ensure that the foregoing is applied and implemented for all parts of the Project, regardless of the financing source. If there is any discrepancy between the SPS and the Borrower’s laws and regulations, the SPS shall prevail. 9 4. The Borrower shall ensure, and cause the Participating Being complied with Provinces to ensure, that all land and all rights-of-way required for the Project are made available to the Works contractor in accordance with the schedule agreed under the related Works contract and all land acquisition and resettlement activities are implemented in compliance with: (a) all applicable laws and regulations of the Borrower relating to land acquisition and involuntary resettlement; (b) the SPS; and (c) all measures and requirements set forth in the resettlement plans (RPs), and any corrective or preventative actions set forth in the Safeguards Monitoring Report. Without limiting the application of the SPS or the RPs, the Borrower shall ensure that no physical or economic displacement takes place in connection with the Project until: (a) compensation and other entitlements have been provided to affected people in accordance with the RPs; and (b) a comprehensive income and livelihood restoration program has been established in accordance with the RPs. 10 5. The Borrower shall ensure the Project is implemented in Being complied with compliance with: (a) all applicable laws and regulations of the Borrower relating to indigenous people; (b) the SPS; and (c) all measures and requirements set forth in the indigenous peoples plan (IPP), and any corrective or preventative actions set forth in the Safeguards Monitoring Report. 11 6. The Borrower shall ensure that ADB funds are not applied to Being complied with the activities described on the ADB Prohibited Investment Activities List set forth at Appendix 5 of the SPS. 12 7. The Borrower shall make available necessary budgetary and Being complied with human resources to fully implement the EMPs, RPs, IPP and GAP. MICT shall cause contractors to (a) comply with measures in the IEEs, the EMPs, the RPs, and the IPP; (b) make available budgets for environmental and social mitigation measures; and (c) provide MICT with written notice of any unanticipated impacts arising during the contract period. MICT shall submit to ADB semiannual Safeguards Monitoring

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Item Covenants Status of Compliance Reports, including occurrence of any unanticipated events, corrective actions undertaken, and any actual or potential breach of compliance with the measures and requirements set forth in the EMPs, the RPs and the IPP. 13 Gender and Development Being complied with. 8. The Borrower shall ensure that the Gender Action Plan is fully implemented and that all Project activities are designed and implemented in accordance with ADB’s Policy on Gender and Development (1998) including, but not limited to the requirement for: (a) 30% of the overall staff positions and 30% of the management positions in the PCU and PIUs to be filled by women; (b) appointment of gender focal points in the PCU and each PIU; (c) 20% of unskilled labors hired for Project- related construction are to be women; (d) 40% of Destination Management Organization management positions are to be filled by women; and (e) disaggregation of all monitoring and evaluation data by sex and ethnicity. 14 Labor Standards Being complied with 9. The Borrower shall ensure that all Works contractors: (a) comply with all applicable labor laws of the Borrower; (b) use their best efforts to employ women and local people, including disadvantaged people, living in the vicinity of the Project; (c) disseminate information at worksites on health safety for those employed during construction; (d) provide equal pay to men and women for work of equal type; (e) provide safe working conditions and separate culturally appropriate facilities for male and female workers; and (f) abstain from child labor. 15 Counterpart Funds Being complied with 10. The Borrower shall ensure counterpart funds for Project implementation are available on time and assist the Participating Provinces to prepare timely requests for annual budgetary appropriation requests. The Borrower shall further ensure prompt disbursement of appropriated funds during each year of Project implementation. 16 Operations and Maintenance Not yet due. 11. The Borrower shall cause each Participating Province to: (a) prior to their physical completion, prepare and adopt a plan for achieving full cost recovery of the operation and maintenance expenditures of each Project facility within their province; and (b) finance through budget allocation any shortfall in the operation and maintenance of the Project facilities within their province. 17 Governance and Anticorruption Being complied with 12. The Borrower shall (a) comply with ADB’s Anticorruption Policy (1998, as amended to date) and acknowledge that ADB reserves the right to investigate directly, or through its agents, any alleged corrupt, fraudulent, collusive or coercive practice relating to the Project; and (b) cooperate with any such investigation and extend all necessary assistance for satisfactory completion of such investigation. 18 13. The Borrower through the Project Executing Agency shall Being complied with ensure that the anticorruption provisions acceptable to ADB are included in all bidding documents and contracts, including provisions specifying the right of ADB to audit and examine the records and accounts of the executing and implementing agencies and all contractors, suppliers, consultants, and other service providers as they relate to the Project.

19 14. Within 3 months of the Effective Date, the Project Executing Complied with Agency shall establish a Project website to disclose Project- related information on procurement, quarterly progress reports, safeguards documents and knowledge products developed under the Project.

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E. Major Project Issues and Problems

a. Difficulties encountered and lessons learned

76. Since the reorganization and merging between the former Lao National Tourism Administration and the Ministry of Information and Culture – to become Ministry of Information, Culture and Tourism (MICT) – approval processes and coordination among the Ministry, PCU and PIUs have become more complicated and time-consuming than they used to be. The situation is getting better however, and understanding and coordination within the ministry is slowly improving.

77. Initial delay in output 1 and 2 infrastructure subproject implementation was caused by delay in updating and approval of safeguards documents. The PCU and the consulting firm has paid extra attention and stepped up efforts to finalize these and all works contracted have now been awarded and construction is underway.

78. Although activity implementation for outputs 3 and 4 are on track, PIUs reported issues related to low capacity in understanding how to implement certain activities and administrative procedures. This is being addressed through increased assistance from PCU and project consultants to the provinces with activity implementation, and implementation rate is accelerating.

b. Requests and recommendations for next quarter

79. In order to increase the skills and expertise of PCU and PIU staff, it is recommended that trainings in Project Management and Financial Management are conducted regularly throughout the project cycle.

c. Other issues

80. The PCU has no other outstanding issues to report.

List of attachments:

A. Progress towards targets in Design and Monitoring Framework B. Percentage of Project Progress by Weighted Activity through 30 June 2019 C. Annual Project Work Plan with Percentage of quantitative targets achieved (1 January – 31 December 2018) D. Name of PCU and PIU personnel and project consultants E. Lao PDR Gender Action Plan Monitoring Matrix F. Utilization of Consulting Services

Prepared by: Approved and Submitted to ADB by:

Mr. Thavipheth Oula Mr. Sounh Manivong National Project Manager National Project Director 20

Ministry of Culture, Information and Tourism Ministry of Culture, Information and Tourism

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Attachment A: Progress towards targets in Design and Monitoring Framework A B C Performance Targets and Indicators Data sources Progress as of 30 June 2019

Impact: Increased tourism employment for people living in underdeveloped segments of the GMS Central Corridor

By 2025: MICT tourism statistics Pending Completion Report Aggregate tourism employment in the four project Report provinces is 70,000; 50% of jobs held by women WTTC travel and tourism

economic impact report Baseline 2014*: 43,845 jobs

Outcome: Increased tourism receipts in Champassak, Khammouane, Luang Prabang, and Oudomxay

By 2019: MICT tourism statistics Outcome likely to be achieved. 2018 provincial data not yet available at time of writing Q18 report. Aggregate annual tourism receipts in the four project report provinces equals $330 million Completion report

2012 Baseline: $160 million

2014 2016 2017 2018 Province Receipts Receipts Receipts Receipts IVA IVA IVA IVA ($ mill) ($ mill) ($ mill) ($ mill) Not yet Not yet Champasak 505,413 51.6 621,870 64.1 831,779 85.7 available available Not yet Not yet Khammoune 472,906 34.7 538,027 43.7 464,584 42.3 available available Luang Not yet Not yet 378,999 123.6 643,319 210.3 472,942 200.0 Prabang available available Not yet Not yet Oudomxay 102,050 10.1 192,496 19.6 186,351 11.9 available available Total, project Not yet Not yet 1,459,368 220 1,995,712 337.7 1,955,656 339.9 provinces available available Total, Lao 4,158,719 641.6 4,239,047 724.1 3,868,838 648.0 4,186,432 811.0 PDR IVA = international visitor arrivals. Source: Project’s baseline report, provincial tourism departments, 2016 and 2017 Statistical Report on Tourism in Laos.

Output 1: Last-mile tourism access infrastructure improved.

By 2018:

22 A B C Performance Targets and Indicators Data sources Progress as of 30 June 2019

1.1 Xang Cave 4.0 km paved access road and Project progress reports Contract with Dala Construction Sole Co. Ltd at a contract cost of $1,899,815.85; contract signed 29 May tourism amenities constructed and benefiting at 2017; contractor mobilized in July 2017 (combined with works at That Sikhottabong-2.1). least 1,900 residents End of project impact Evaluation Package TIIG-LAO-W01: Physical progress – 100%; elapsed time – 100%.

1.2 Chomphet Heritage District 2.2 km paved Completion report Contract with R8CE-PKCC-TSC J/V at a contract cost of $4,563,596.36 signed on 11 Oct 2017 and access road, ferry terminal, and upgraded river contractor mobilized in Nov 2017 (combined with 1.3). piers constructed and benefiting at least 2,100 residents Additional works consisting of 3 kms additional road, suspension bridge and highway bridges on road to Kwang Si Falls approved on December 15th 2018. Construction of the 3 kms additional road, suspension 1.3 Ban Xang Hai–Tham Ting Cave10.0 km paved bridge has been added to the contract with R8CE-PKCC-TSC J/V through a contract variation which access road and upgraded river piers constructed increased the contract value to $5,679,623.49 signed on the 9th of April 2019 and is scheduled is and benefiting at least 3,000 residents scheduled to be completed by March 2020. The highway bridges on road to Kwang Si Falls were excluded due to budget constraints.

Package TIIG-LAO-W03 (incl. additional work): Physical progress (incl. additional work) – 86%; elapsed time – 70% 1.4 Chom Ong Cave 54.0 km paved access road Engineer’s cost estimates for this civil work package exceeded available loan proceeds at the time of and tourism amenities constructed and benefiting at advertisement, thus the scope in bidding documents was reduced from 54 km road circuit to 39 km least 8,000 residents western section with cave access

Contract with Chitchareune Construction Co Ltd at contract cost of $9,566,034.88 signed on 17 Nov 2017; contractor mobilized in Dec 2017, and scheduled for completion by March 2020.

Package TIIG-LAO-W02: Physical progress – 57%; elapsed time - 68%.

Additional works consisting of the remaining 15km to complete the circuit road (initially removed from works package) were approved on 16 January 2019. Bidding for this package is ongoing and contract award is scheduled for Q3 2019. The works are scheduled to be completed by Q4 2020.

Output 2: Environmental services in cross-border tourism centers improved.

By 2018: Contract with Dala Construction Sole Co. Ltd at contract cost of $1,899,815.85 signed on 29 May 2017 and contractor mobilized in July 2017. (combined with works at Xang Cave-1.1) 2.1 That Sikhottabong 2 km internal road and drainage upgrade, solid waste transfer station, tourist Package W01: Physical progress – 100%; elapsed time - 100%. information center, and 10 hectares of rehabilitated

23 A B C Performance Targets and Indicators Data sources Progress as of 30 June 2019

urban green space with flood protection benefiting 35,000 residents in Thakhek City

Output 3: Institutional capacity to promote inclusive tourism growth strengthened.

By 2019:

3.1 Eight DMNs (DMO) formed with systems and • Eight DMNs formed: five DMNs directly formed by the project, one national and four in the target procedures in place to implement destination provinces, and three additional through collaboration with development partners in Bolikhamxay, Xieng management plans (40% of DMN management Khouang and Luang Namtha provinces. positions are held by women) • Approved destination management plans (DMPs) at national level and in target provinces • National-level DMN task forces created covering marketing, tourism management, hospitality skills, and product development • 43% of all DMN board members are women • National-level DMN meetings held twice a year, and in the target provinces 1-2 times per year • DMN secretariats and taskforces receive regular training and capacity building assistance • During Q18: o Southern Laos DMN biannual review meeting (25 par, 11 women) and planning meeting (26 par, 10 women);

3.2 At least 80% of newly constructed vendor space • 87% of Oudomxay Night Market vendors are women (approximately 21 of 24 vendors) allocated to women • Stall operators (at least 80% are women) at That Sikhottabong and Xang Cave in Khammouane, in Ban Xieng Mene, Chom Phet and Pak Ou, Luang Prabang, and Chom Ong Cave, Oudomxay, will return to/move into original/new retail space after construction is completed.

3.3a Awareness of heritage protection measures, 7,110 people reached (41% women, ~8% ethnic people) health and safety, and tourism impacts increases among 6,000 people (50% women) During Q18: • At national level/PCU-coordinated activities: o Work on the preparation of improved heritage tour guide manuals continued through a consultative workshop with Dong Dok University (Tourism and Hospitality Faculty) (26 par, 12 women), a workshop/seminar with key stakeholders (20 par, 10 women), and a review of the draft manual (30 par, 7 women) o Tourism Management Department piloted a training to improve road safety and transportation service quality for tourist transportation service providers in Vang Vieng and Luang Namtha (NSEC) (total 130 par, 36 women). o The Tourism Development Department, in light of rapid tourism development in Vang Vieng and in anticipation of implementation of TIIGP2 there, conducted a tourism awareness seminar for entrepreneurs, local people and tourists (65 par, 10 women).

24 A B C Performance Targets and Indicators Data sources Progress as of 30 June 2019

o Along the NSEC, one of the subregional destinations supported by the project, environmental improvements were made along the Nam Ha river, and awareness activities on environmental improvement for local communities were held in Ban Nam Ha, Ban Namkoi, Ban Nalantai and Ban Nalanneua (103 par, 41 women, a large portion of the participants were ethnic minorities). o The Tourism Development Department produced a brochure promoting good tourist behavior, supported two cultural performances to raise awareness about Lao culture (total 600 par, 300 women) targeting the general public and National University Students. o The Tourism Development Department, in light of rapid tourism development in Vang Vieng and in anticipation of implementation of TIIGP2 there, conducted an awareness activity about environmental protection and cleanliness in Vang Vieng town (52 par, 21 women). o The Tourism Management Department piloted awareness seminars child exploitation and human trafficking in Vang Vieng and Pak Ngeum (total 66 par, 22 women). • In Khammouane: Consultative meetings with key stakeholders in preparation of drafting site management plans, incl. identifying PPP opportunities and modalities, for the project-supported heritage sites of That Sikhottabong and Tham Xang (30 par; 14 women). • In Oudomxay: o PIU published tourism site histories and cultural and ethnic information collected and compiled in the Lao Language, which will be an important reference for ongoing and future interpretation and promotional activities (25 par, 12 women); o Awareness activities on tourism service quality for Ban Chom Ong service groups (50 par, 17 women, with significant ethic minority participation).

3.3b Trainings to build capacity related to Institutional 1,930 people trained (40% women, ~9% ethnic minorities) Strengthening of Destination Management Networks DMN provided to 2,000 people (50% women) During Q18: • National Level: o seminar on destination management for national-level DMN members (38 par, 18 women); o training on evaluation of destination management outcomes for the national-level for DMN taskforces, chaired and coordinated by the four corresponding MICT tourism departments (31 par, 17 women). • Oudomxay training on destination management for DMN members (34 par, 10 women) • Study tour to Pak Beng (Oudomxay Province) for Oudomxay province DMN members and Luang Namtha province DMN members to exchange lessons on destination management (38 par, 15 women);

25 A B C Performance Targets and Indicators Data sources Progress as of 30 June 2019

• Study tour to Chiang Khan by national level DMN and the provincial DMN of Luang Prabang, Chiang Rai and Chiang Mai (Thailand) to exchange experiences and lessons from destination management in these destinations (30 par, 17 women) • Training for officials from DICTs and OICTs to build capacity among officials involved in destination management on regulations and procedures on issuance of restaurant and entertainment business licenses (60 par, 24 women); • Training on professional workshop organizing techniques and presentation skills for MICT’s Tourism Management Department staff (34 par, 25 women)

3.4 At least five service enterprises are operating Planned services to be established through PPPs: tourist attractions under public–private partnerships 1. Khammouane: a. That Sikhottabong multi-purpose buildings and/or operation of reception area incl. market stalls etc. – first round of stakeholder consultations held during Q2 2019 b. Xang Cave reception area (parking, market stalls etc.) – first round of stakeholder consultations held during Q2 2019 2. Luang Prabang: a. Ban Chan Handicraft Center operation – consultants planned for Q3 2019 b. Ban Xieng Mene boat landing and market stalls operation – consultants planned for Q3 2019 c. ASEAN Standard public toilets operation – consultants planned for Q3 2019 3. Oudomxay; a. Chom Ong Cave site operation – consultants planned for Q3 2019 b. Xay Night Market management - ongoing

3.5 Operators of 500 small and medium- sized 3,656 (operators of small and medium enterprises received trainings in tourism-related business topics enterprises (50% of whom are women) gain access to (48% female, ~11% ethnic people) professional tourism-related business support services and microfinance During Q18: • At national level/PIU coordinated activities: o Workshop to disseminate the national tour guide training manuals (40 par, 20 women) o Training of trainer workshop organized by the Skills Development Division, IMCT, with participation of senior national tour guides (30 par, 19 women) o Tourism Department published the tourist transportation service handbook prepared with project support, and workshops were conducted to disseminate the handbook for transport service providers in Vientiane Capital (107 par, 51 women) and Luang Prabang Town (135 par, 35 women).

26 A B C Performance Targets and Indicators Data sources Progress as of 30 June 2019

o Vang Vieng: pressing solid waste and waste water management issues were addressed in preparation for further assistance provided by the Second GMS Tourism Infrastructure for Inclusive Growth Project (183 par, 82 women), o Vang Vieng: A training to promote tourism products and services to customers (52 par, 17 women). o Luang Namtha (NSEC): Hospitality training focusing on front office, food and beverage and housekeeping for homestay service groups in the ethnic villages of Ban Viengneua, Ban Namngean, Ban Phiengngam and Ban Namdee (70 par, 62 women). • Champasak: workshop to review tour guide regulations developed with project support (50 par, 10 women) • Khammouane (The Loop): hospitality training for front office, housekeeping, food & beverage staff of Thakhek hotels, guesthouses and restaurants (130 par, 80 women). • Bolikhamxay (The Loop): o Training on improvement of handicraft products at Ban Phone Tan handicraft center (60 par, 20 women), o Hospitality training for hotel, guesthouse and restaurant providers (62 par, 41 women). o Support for women food processing group (30 par, all women) at Phutawen Farm, located in Bolikhamxay along the way between Vientiane Capital. • Luang Prabang: o Tour guide training using new and updated destination information collected and compiled with project support in previous years (stories of attractions, information on festivals, ethnic groups) (100 par, 26 women), o Consultative meeting with the Luang Prabang Handicraft Association to prepare for the Luang Prabang Handicraft Festival “Oh! Beautiful Luang Prabang” (3 par, 1 woman) • Oudomxay: o Tour guide training using new and updated destination information collected and compiled with project support in previous years (stories of attractions, information on festivals, ethnic groups) (38 par, 18 women). o Hospitality training for hotels, guesthouses and restaurants in Pak Beng and Xay Town (Front office, housekeeping, food and beverage) (107 par, 87 women, 63% ethnic minorities).

Output 4: Effective project implementation and knowledge management

By 2019:

4.1 PCU and PIU staff possess the knowledge, skills, • PCU and PIU have sufficient equipment and equipment needed for effective project • Skills development ongoing

27 A B C Performance Targets and Indicators Data sources Progress as of 30 June 2019

management (at least 30% of PCU and PIU staff are • 33% of all PCU and PIU staff are women women)

4.2 12 new knowledge products published to the Lao 32 knowledge products uploaded to date People’s Democratic Republic’s web-based tourism knowledge center

4.3 20% of tourism enterprises in the four project In the four target provinces: provinces meet ASEAN tourism standards • 2 (x%) homestay villages ASEAN Homestay Standard certified • 1 (x%) CBT operations ASEAN Community-based Tourism Standard certified • 2 (x%) spa services ASEAN Spa Standard certified • 3 (x%) public toilets ASEAN Public Toilet Standard certified • X (x%) hotels certified under the ASEAN Green Hotel Standard

During Q18: • ASEAN Public Toilet Standard: o assessments of implementation in Vientiane Capital (2 par, 2 women) and along The Loop in Ban Napavan, Bolikhamxay Province (2 par, 0 women), o Support for implementation of the standard in at Ho Phrakeo, Vientiane Capital (4 par, 1 women), Phou Pheth – Phou Kham along the NSEC in Luang Namtha (8 par, 3 women), and at Cool Pool in Ban Napavan, Bolikhamxay Province (17 par, 5 women). • ASEAN Clean Tourist Standard: A workshop was held to upgrade Tourism Development Staff from national and provincial/district levels on the assessment for the ASEAN Clean Tourist Standard (42 par, 21 women). • ASEAN Homestay Standard: o Assessments for the ASEAN Homestay Standard were undertaken for homestays in Ban Napavan, Khamkeuth district, Bolikhamxay province (The Loop) and Ban Nanyang, Nambak District, Luang Prabang Province o Implementation support was provided to homestay operators in Ban Nam Dee in Luang Namtha (NSEC) (3 par, 0 women). • ASEAN Community-based Tourism Standard: o Implementation support in Ban Nanyang Tai in Nambak District (8 par 2, women) o Assessement of the CBT product for certification in Ban Nanyang Tai in Nambak District. Implementation support for Ban Nam Dee in Luang Namtha (6 par, 2 women), o Review implementation progress (33 par, 3 women) in Ban Nam Dee in Luang Namtha. • ASEAN Green Hotel Standard: Phou Vila Resort, located along the NSEC in Luang Namtha, was assessed for ASEAN Green Hotel Standard certification (8 par, 2 women).

28 A B C Performance Targets and Indicators Data sources Progress as of 30 June 2019

4.4 Collection and reporting of tourism statistics by all • 2016 Lao PDR National Statistics Report printed (1,500 copies) GMS national tourism organizations in a harmonized • 2017 Lao PDR National Statistics Report printed (x copies) format • 2018 Lao PDR National Statistics Report printed (2,000 copies) • MICT participated in GMS tourism statistics harmonization workshop, March 2017

During Q18: • The Tourism Department’s Tourism Research and Administration Division received project support to improve tourism statistical and tourism development related databases to bring them in line with regional standards.

4.5 At least three joint marketing activities undertaken • 2016 ASEAN Ecotourism Forum annually in cooperation with another GMS country • 2017 Lane Xang Heritage Quadrangle maps published jointly with Thailand • 2017 Lane Xang Heritage Quadrangle cooperation meetings, surveys and promotional materials produced • 2017 Mekong Tourism Forum • Mekong Moments & Visit Laos 2018 jointly promoted at ITB Asia in Singapore • Forum “Ecotourism in Laos on a Crossroad: Challenges Amidst a Changing World”, organized in collaboration with DASTA, Thailand, with participation from public and private sectors. The new website “Inspiring Laos”, developed in collaboration with MTCO, was also officially launched at this event (2018) • Blogger and media FAM trip to Luang Prabang targeting GMS markets (with MTCO) (2018) • Blogger and media FAM trip to Southern Laos targeting GMS markets (with MTCO) (2018) • FAM trip for Chinese tour operators to visit tourist attractions in Vientiane Capital, Khammouane, Savannakhet, Salavan and Champasak provinces (2018) • Ongoing collaboration between Thailand and Laos in the framework of DASTA’s Lane Xang Cultural Quadrangle initiative.

4.6 Well-maintained infrastructure in accordance with O&M plans being prepared for the subprojects. O&M plans

4.7 PCU and PIU staff effectively implement gender- • 18 quarterly reports and 1 midterm report submitted with gender-sensitive PPMS data sensitive PPMS, with sex-disaggregated data • Sex-disaggregated data in nearly all activity reports, fed into quarterly progress reports • Ethnic people’s participation also reported for most activities.

DICT = Department of Information, Culture and Tourism, DMN = destination management network, GAP = gender action plan, Lao PDR = Lao People’s Democratic Republic, LWU = Lao Women’s Union, MICT = Ministry of Information, Culture and Tourism, SME = small- and medium-sized enterprises, NCS = National Steering Committee, PCU = project coordination unit, PIU = project implementation unit. *** indictor added to baseline report, January 2015

29 Attachment B: Percentage of Project Progress by Weighted Activity through 30 June 2019 Activities 2014 2015 2016 2017 2018 2019 (a) (b) (a) x (b) Assigne Actual Weighte Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 d weight Progres d (%) s (%) Progres Project year Year 1 Year 2 Year 3 Year 4 Year 5 s (%) Project quarter 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Output 1. Last-mile tourism access infrastructure improved 1.1 Prepare detailed civil works design and bidding documents 10.00% 100.00% 10.00% 1.2 Approval of updated safeguards documents (IEE, IPP, and RP) 1.00% 100.00% 1.00% 1.3 Complete land acquisition and resettlement if necessary 1.00% 100.00% 1.00% 1.4 Civil works contracts awarded 2.00% 83.00% 1.66% 1.5 Civil works completed and equipment supplied 20.00% 72.00% 14.40%

Output 2. Environmental Services in cross-border tourism centers improved

2.1 Prepare detailed civil works design and bidding documents 10.00% 100.00% 10.00% 2.2 Approval of updated safeguards documents 1.00% 100.00% 1.00% 2.3 Complete land acquisition and resettlement if necessary 1.00% 100.00% 1.00% 2.4 Civil works contracts awarded 2.00% 100.00% 2.00% 2.5 Civil works completed and equipment supplied 20.00% 100.00% 20.00%

Output 3. Institutional capacity to promote inclusive tourism growth strengthened

3.1 Destination management plans prepared 2.00% 100.00% 2.00% 3.2 Implement heritage protection and interpretation program 2.00% 88.00% 1.76% 3.3 Implement micro- and small enterprise support program 4.00% 88.00% 3.52% 3.4 Implement health, safety and tourism awareness programs 1.00% 80.00% 0.80% 3.5 Facilitate establishment of public-private partnerships 1.00% 40.00% 0.40% 3.6 Implement national marketing and promotion program 1.00% 88.00% 0.88% 3.7 Implement program to combat child exploitation and human trafficking 1.00% 80.00% 0.80% Output 4. Effective project implementation and knowledge management. 4.1 Establish project steering committees 1.00% 100.00% 1.00% 4.2 Mobilize consultants and procure PCU/PIU equipment 1.00% 100.00% 1.00% 4.3 Implement training on financial management 1.00% 100.00% 1.00% 4.4 Finalize and train PIU/PCU staff to implement comprehensive sex 2.00% 90.00% 1.80% disaggregated PPMS, including safeguards monitoring 4.5 Establish and maintain web-based knowledge center 2.00% 70.00% 1.40% 4.6 Implement gender action and indigenous peoples plans 3.00% 70.00% 2.10% 4.7 Implement GMS marketing and statistics harmonization programs 3.00% 93.00% 2.79% 4.8 Implement ASEAN tourism standards program 2.00% 90.00% 1.80% 4.9 Approve and implement O&M plans with sustainable finance mechanisms 3.00% 0.00% 0.00% 4.10 Update baseline information and prepare end of project impact evaluation 2.00% 60.00% 1.20% Total 100.00% 86.31%

30 Attachment C: Annual Project Work Plan with Percentage of quantitative targets achieved (1 January – 31 December 2018)

MICT-ADB GMS Tourism Infrastructure for Inclusive Growth Project Loan No 3156-REG (LAO):

Work plan for Year 4: 1 January- 31 December 2018 ______

Abbreviations for Project Components

Output 1: Last Mile Tourism Access Infrastructure Improved Output 2: Environmental Services in Cross Border Tourism Destinations Improved Output 3: Strengthened Institutional Capacity to promote inclusive tourism growth Output 4: Effective project implementation and knowledge management

Abbreviation for PIU’s & Place Names PCU=Project Coordination Unit (National Level). PIU= Project Implementation Unit (Provincial Level). Place Names: ODX = Oudomxay; LPB = Luang Prabang; KHM = Khammouane and CPS = Champassak.

Abbreviations for Project Implementation Support Personnel NPM = National Project Manager; FC = Financial Controller, ADM = PCU Admin Staff, TLI = International Team Leader, ITS/DLT = International Tourism Specialist/Deputy Team Leader. NTDMTS = National Tourism Destination Management and Training Specialist. SGD = Social & Gender Development Domestic. IFMPS = International Financial Management and Procurement Specialist. NFMPS = National Financial Management and Procurement Specialist.

Abbreviations for Development Partners ADB = Asian Development Bank, MICT = Ministry of Information, Culture and Tourism. TDD = Tourism Development Department.

Abbreviations for Calendar Months Jan = January; Feb = February; Mar= March; Apr = April; May = May; Jun = June; Jul = July; Aug = August; Sep = September; Oct = October; Nov = November; Dec = December

Abbreviations for Outputs/Targets Par = Participants; Pax = Number of participant; Pcs = Pieces; Doc = Document; TBD = To be determined.

31

MICT-ADB Tourism Infrastructure for Inclusive Growth Project (TIIGP): Work plan for Year 4: 1 January – 31 December 2018

Outputs Quantitative Target Date(s) Implementing Location Budget Activity Personnel/ Code Partner Target No./ % Units No. Achieved

PCU-Led Activities at National level, TDD, MICT

Build capacity of DMN members: Improve curriculum and train trainers Improve 3.1.2 01-12/2018 VTE on destination management $ 40,000 PCU training & 5 times 80 par exchange Improve English of staff, those involved with the DMP: Training and Training 500 01-12/2018 VTE 3.1.2 production of English training manual for tourism $20,000 PCU manual & 40 par copies training

Continue to support tourism sector staff on upgrading their educational Upgrade 01-12/2018 3.1.2 qualification (post graduate) $ 15,000 PCU Year 4 5 pax VTE education

Provide equipment to support units responsible for destination Equipment Equipment provided & 01-12/2018 VTE 3.1.3 management $20,000 PCU & printing printing completed Prepare and disseminate plans regarding heritage protection and Create 01-12/2018 VTE 3.3.1 sustainable tourism development $25,000 PCU plans & 3 times 30 par distribute

Implement plans for heritage protection and development of sustainable Completed 01-12/2018 VTE 3.3.2a tourism $80,000 PCU Implement according to plans

Improve heritage tourism and facilities in the North-South Economic Improveme Corridor, East-West Economic Corridor and The Loop (Bolikhamxay- Improve & nts 01-12/2018 VTE 3.3.2b Khammouane), Heritage Trail and the Heritage Triangle Trail $60,000 PCU provide completed equipment according to plan Improve general tour guide and heritage tour guide training manuals Improveme 2 training 01-12/2018 VTE 3.3.3 (Tourism Training Division, IMCT) $ 40,000 PCU/IMCT Improve nts manuals completed Draft plan to support small businesses in Lao PDR economic corridors: Activity North-South, East-West, Heritage Trail, The Loop and the Heritage Draft 01-12/2018 VTE 3.5.1 PCU plan Triangle $20,000 activity plan drafted 32 Support small businesses in Lao PDR economic corridors: North-South, Activity Support 01-12/2018 VTE 3.5.2 East-West, Heritage Trail, The Loop and the Heritage Triangle $70,000 PCU implement activity ed

Provide equipment and facilities for businesses that have received Provide equipment equipments s and small 01-12/2018 VTE 3.5.3 support from budget line 3.5.2 $40,000 PCU and small facilities facilities provided Hospitality training for people working in the tourism industry $10,000 01-12/2018 VTE 3.5.3 PCU Training 30 par

01-12/2018 Plan & Draft plan and build capacity on marketing for stakeholders $50,000 Build VTE 3.6.1 PCU activities capacity completed

Produce printed marketing materials to promote Lao PDR tourism and Promotiona Printed 01-12/2018 VTE 3.6.2 project target areas $150,000 PCU, l materials materials printed

Domestic & 01-12/2018 3.6.3 - Participate in tourism trade fairs for key markets $ 50,000 International PCU, PIU Exhibition 3 times 15 par Participate in meetings/fam trips that bring together public and private Meeting/ 01-12/2018 VTE 3.6.4 sector stakeholders for key markets $30,000 PCU, PIU 3 times 20 pax Fam trips

Activities & 3.7.1 Organize activities and print materials to support tourism transportation Completed 01-12/2018 VTE PCU printed 3.7.2 and driving safety 3.7.1 = $5,000; 3.7.2 = $8,000; 3.7.3 = $10,000 activities 3.7.3 materials Implement activities regarding food hygiene and safety in partnership 3.7.4 Raise Completed 06-12/2018 4 provinces with PIUs of the 4 provinces $15,000 PCU awareness activities

Promote responsible tourism behavior among government employees, Awareness Awareness activities 01-12/2018 VTE 3.8.1 local people and the private sector $40,000 PCU activities implement ed 3.9.1 Activities to combat exploitation of children in tourism 3.9.1 = $4,000; Completed 06-12/2018 VTE and 3.9.2 = $4,000 PCU Activity 1 time 3.9.2 activities Organize and participate in joint marketing activities with the Mekong Completed 01-12/2018 VTE 4.11.6 Tourism Coordination Office (MTCO) $15,000 PCU Activity activities Review meetings for 6 months progress and planning of the 1 year Khammouan 06-12/2018 4.13.1 workplan - 2019 $ 50.000 Champasak PCU and PIU Meeting 1 time 40 par Training on financial management for PIUs. $ 10,000 01-12/2018 4 provinces 4.13.2 PCU Training 15 par

33 Locations (to Baseline data collection, monitoring and evaluation before project starts Collect 01-12/2018 4.13.4 PCU 15 par be identified) and closing down. $ 20,000 information Locations (to Technical survey to design of the project activity detailed $ 25,000 01-12/18 4.14.1 be identified) PCU and PIU Survey 20 par Implementation of ethnic participation strategy plan to promote/support Activity 01-12/18 VTE 4.15.4 the participation of ethnics $ 10,000 PCU Activity implement ed Implementation of gender action plan to promote the participation of Activity 01-12/2018 VTE 4.15.5 women and gender -$ 15,000 PCU Activity implement ed Program to upgrade/improve the tourism statistics system. $ 30,000

- Handbook on tourism statistics data collection and research to be in line with GMS, ASEAN, PATA and UNWTO standards - Update/improve the design and content of the Lao National Statistics Report to be in line with GMS, ASEAN, PATA and UNWTO standards. - Conduct training on tourism statistics data collection and research at tourism destinations and the loops for target System Improveme 01-12/2018 VTE 4.16.1 provinces. PCU improveme nt system nt completed - Support capacity building of Tourism Statistics Division/Unit responsible for Lao PDR’s tourism statistics (details to be specified). - Training of trainer on tourism statistics data collection and draft report to be in line with ASEAN, PATA and UNWTO standards - Publish Lao PDR tourism statistics. Develop analysis term on development of Lao PDR as/to be a qualitative destination Marketing support program and joint marketing activities with GMS Activities 01-12/2018 VTE 4.16.2 countries $ 15,000 PCU Activities implement ed Complete Implement tourism standards based on ASEAN Tourism Standards in Standard 2nd phase 07-12/18 VTE 4.16.3 partnership with PIUs in 4 provinces $10,000 PCU improve- of the ment implement ation

34 MICT-ADB Tourism Infrastructure for Inclusive Growth Project (TIIGP): Work plan for Year 4: 1 January – 31 December 2018 Date(s) Implementing Outputs Quantitative Target Location Activity Personnel/ Budget Code Partner

Units No. No./ % Target Achieved PIU - Champasak 2017 Carry-over Upgrade 01-12/2018 Champasak 3.1.2 - Continue to support tourism sector staff on upgrading their educational PIU 3rd year 1 pax education qualification (post graduate). $3,000 DMN Meeting Selection PIU, 2 40 par 01- 12/2018 Champasak 3.1.2 - Bi-annual DMN meetings and capacity building $2,000 (2 meetings) Swisscontact, Meetings Taskforce meetings and capacity building $1,000 (4 meetings) PCU 4 120 par 2017 Carry-over - Final Stakeholders Review and Approval Workshop for the Tad Nyuang Protection and Management Plan $ 500 (first 6 months) 3 plans Plans PIU & Distric Meetings & Champasak, - Final Stakeholders Review and Approval Workshop for the Tad approved 01-12/2018 VTE 3.3.2a Tayiksua Protection and Management Plan $ 500 (first 6 months) approved 1000 PCU plans - Print Tourism History Book $5,000 (first 6 months) copies 1,000 books - Protection and Management Plan for Phou Salao Cultural Tourist Attraction $4,000 (first 6 months) 2017 Carry-over - Improve landscape and tourist information interpretation at the Greater Improve nd Landscape Vat Phou area and Champasak District. Completion of the 2 phase PIU & Vat landscape 2 improved and 01-02/2018 Champasak 3.3.2b of the plan based on text, designs and contracts initiated in 2017. Phou Office and equip locations equipments $ 75,000 the PCU equipped - Construct handicraft display in Don Kho $2,500 equipments - Large promotional sign at Hat Xaykhao (Saphai entrance) $4,500 DMN Meeting Choice / 2017 Carry-over Support Champasak PIU, Hotel More than 30 01-06/2018 3.4.2 Implementation Pakse night market with local company to promote local SME 1 location (Pakse) Association sellers products $ 20,000 activities

Training DMN Meeting Selection PIU completed Training 30 par - Provincial Guide Training $ 5,000 (last 6 months) Promote 2 location - Diversify Coffee Tourism products (develop new product in New training bicycle trail GIZ, PIU, 01-06/2018 3.5.2 cooperation with GIZ) $3,000 (first 6 months) materials 2 product Champasak Swisscontact Guides trained - Hospitality training (improve service of information office staff) $3,000 (last 6 months) Equipment Training 1 time distributed - Build capacity of tourism SMEs $20,000 PIU 50 par

35 DMN Meeting Selection - Equipment for Hotel & Restaurant Association to Conduct Junior Passport to Success in satellite districts $2,500 Equipments - Improve homestay service in Don Kho (handicraft sales area and Provide 01-12/2018 Champasak 3.5.3 install electricity in reception area $4,000 (first 6 months) PIU quipments - 5 SMEs provided/ - Provide support to the concessionaire of Tad Nyuang (stairway and Support equipped viewpoint) $25,000 (last 6 months) SME Provide support to the concessionaire of Tad Tayiksua (viewpoint) $5,000 (last 6 months) DMN Meeting Selection - Conduct hospitality training for hotel, questhouse and restaurant Hotel providers in Pakse & 4000 islands $10,000 (first 6 months 1 times, last 2 times 120 par 6 months 1 time) Association & 01-12/2018 Champasak 3.5.4 Swisscontact, Training 2 times 60 par - English language mobile training for employees in satellite districts and Training 1 time 30 par $5,000 (first 6 months 1 times, last 6 months 1 time) Institute, PCU Training on Standard Operating Procedures for Tour Business managers $4,000 (last 6 months) DMN Meeting Selection - Field follow up for online marketing tools and platforms (TripAdvisor, Marketing 1 Detailed plan etc.) for tourism businesses/private sector partners and DICT staff Workshop 01-06/2017 Champasak 3.6.1 Taskforce, workshop on website (check that all key businesses and attractions have an online presence Swisscontact Plan management and update information). $3,000 1 plan Create Sustainability Plan for www.southern-laos.com website. $1,000 DMN Meeting Selection / 2017 Carry-over - Develop tourist map for Champasak District and Vat Phou to promote PCU, PIU 2 maps Final maps the diversity of tourism products for visitors to explore and gain their Swisscontact produced and experience (for Vat Phou visitor flow). $ 6,000 (first 6 months) 1 website Tourist map improved - Develop Champasak attractive map including key information like improved and other website motorbike repair shops, minimarkets/local markets, attractions, Champasak promotional 01-12/2018 3.6.2 accommodation and etc. $ 5,000 (first 6 months) (Vat Phou) PIU materials - Improve www.souther-laos.com website (update information, translate 2,500 1 into Thai and 1-2 other language $7,000 (last 6 months) Translated brochures website brochure - Produce Don Kho brochure $3,000 (continue) (first 6 months) 2 types of - Produce promotional materials for Champasak destination $8,000 (last PCU, PIU printing 5,000 copies 6 months) Print Do’s and Don’ts in Chinese and Korean $5,000 - Promote Southern Laos at Thai Travel Mart & other regional travel tradeshows (eg. Cambodia Travel Mart) $ 15,000 5-10 par per 01-12/2018 Champasak 3.6.3 PCU, PIU Trade Show 3 times Promote Visit Laos 2018 through Vat Phou Festival (e.g. Including show signage at airport and in towns) $ 20,000 (first 6 months) DMN Meeting Selection - Fam trips for international and regional tour agents $ 10,000 (first 6 PCU, PIU, 01-12/2018 Champasak 3.6.4 Fam trips 2 times 40 par months) MTCO Fam trips for international bloggers $10,000 (final 6 months)

36 06-12/2018 Champasak 3.7.2 Mini marathon to promote driving safety $4,000 PIU Marathon 1 time 200 par T-shirts, 300 shirts and 06-12/2018 Champasak 3.7.3 Print promotional materials for driving safety aimed for the mini marathon PIU promotional 300 sets materials Organize 01-06/2018 Champasak 3.7.4 Visit Lao 2018 Food Festival $8,000 PIU 1 time 40 par festival

- Draft regulations on waste management for the 4000 Islands $2,000 Meeting & 01-12/2018 Champasak 3.7.5a (first 6 months) PIU Awareness 4 times 80 par - Conduct cleaning and garbage/rubbish collecting activity at tourist activity attractions in 4000 Islands $ 3,000 (Nakhasang area) (last 6 months) - Provide equipments to the awareness program on solid waste Equipment 06-12/2018 Champasak 3.7.5b management, water treatment in 4000 Islands (Ban Nakhasang) PIU Equipment 30 sets provided $ 5,000

Organize bicycle riding activity to raise awareness about sustainable Awareness 01-06/2018 Champasak 3.8.1 tourism $8,000 PIU raising 1 time 100 par activity 3.9.1 Support Children’s Cultural Center to Combat Child Exploitation and Awareness 06-12/2018 Champasak PIU 3 times 200 par Human Trafficking and identify solutions in Pakse District $ 4,000 activity Produce promotional materials(posters) to Combat Child Exploitation Promotional 06-12/2018 Champasak 3.9.2 PIU 1 issue 3,000 copies and Human Trafficking $ 4,000 materials KHM & Review meetings for 6 months, progress and planning of the 1 year 06/2018 4.13.1 Chapasak workplan - 2019 (Budget with PCU). PIU Meeting 2 times 12 par Conduct hospitality training (hygiene, cooking, manners, other) for 01-06/2018 Champasak 4.15.4 homestay service group in Nongluang, Paksong District $4,000 PIU Training 2 times 40 par 01-12/2018 Champasak 4.15.5 Support SMEs in Ban Saphai (women’s group) $5,000 PIU Training 2 times 20 par

Homestay - Improve Don Kho homestay standard to be inline with the ASEAN PIU and PCU standards standards $5,000 (last 6 months) Standard 01-12/2018 Champasak 4.16.3 2 times improved to Improve Nongluang CBT standard to be in line with ASEAN standards improvement ASEAN $3,000 (first 6 months) PIU standard

37

MICT-ADB Tourism Infrastructure for Inclusive Growth Project (TIIGP): Work plan for Year 4: 1 January – 31 December 2018

Outputs Quantitative Target Date(s) Implementing Location Budget Activity Personnel/ Code Partner Target No./ % Units No. Achieved PIU - Khammouane DMN Meeting Selection - Workshop to identify & discuss policy issues which are hindering tourism development in Khammouane province, in collaboration between public and private sector stakeholders $1,000 (06/2018) - Organize bi-annual meeting of Destination Management Network Board for monitoring of Destination Management Plan $2,000 (06, PCU, PIU, Khammouan 01-12/2018 3.1.2 12/2018) 2times Development Meeting 5 times 150 par e (Thakek) - Establish taskforces of the Destination Management Network Partners (Hospitality Taskforce, Responsible Tourism Taskforce, Marketing Taskforce) $1000 (01/2018) Training of government staff and DMN board members in visitor-flow based destination management $1,500

1000 Printing books - Continue to produce and print tourist site histories and cultural and Printing

ethnic background $5,000 (last 6 months) PCU & PIU completed 2 times - Continue building awareness on protection and management of PIU Meeting tourism heritage $3,000 (first 6 months) - Survey and collect information on That Silotthabong in order to Dr. Joyce, 60 par / time Khammouan 01-12/2018 3.3.2a produce a cultural/historical landscape map and prepare content for Heritage Dept. Survey to 2 times e interpretation $5,000 (first 6 months) create map report - Survey the potential for tourism development of the Ban Xieng Vene & poster trekking route and Tham Nang Aen $5,000 (first 6 months) PCU, PIU content 1 time Survey the tourism development potential of the Phou Phaman-Nakai- PCU, Piu Survey report Vang Namyen route $4,000 (last 6 months) completed Survey

- Complete landscape improvements of Phou Phaman, Vang Namyen and Thalang $30,000 (first 6 months) - Create new tourist facilities at That Sikotthabong including installation of Provide Equipment Khammouan equipment 4 provided and 01-12/2018 3.3.2b interpretation panels $5,000 (last 6 months) PCU & PIU e - Improve Thakek information office according to the Lao tourism brand and improve locations improvements $7,000 (first 6 months) facilities completed -

38

MICT-ADB Tourism Infrastructure for Inclusive Growth Project (TIIGP): Work plan for Year 4: 1 January – 31 December 2018

Outputs Quantitative Target Date(s) Implementing Location Budget Activity Personnel/ Code Partner Target No./ % Units No. Achieved

- Draft plan for PPP for managing sellers area and entrance ticket Khammouan Consultation 01-06/2018 3.4.1 system. Identify private sector partner and draft agreement based on PCU & PIU 3 times 20 par e s & Plan discussions and interests (That Sikotthabong & Tham Xang) $3,000 Khammouan Implement plan for PPP for managing sellers area and entrance ticket Consultation 06-12/2018 3.4.2 PCU & PIU 3 times 20 par e system. (That Sikotthabong & Tham Xang) $3,000 s & Plan - Diversification of tourism products at Nam Thern Lake area (fishing, kayaking and other) $3,000 (first 6 months) Khammouan - Develop product in Nakai for camping for visitor flow along the loop Nakai Tourism 01-12/2018 3.5.2 e $5,000 (first 6 months) Taskforce, PIU products & 3 times 40 par Build capacity of hotels and restaurants or accommodation and tourism and PCU training groups through relevant trainings $4,000 (last 6 months) Equipment - Support guesthouse, guiding business in Thalang boatlanding for Khammouan Nakai guesthouses 1 time Equipments 01-12/2018 3.5.3 (improve and provide equipment) $10,000 e Taskforce, PIU and provided - Improve Sobkham (Sobhia) handicraft center: $7,000 1 time handicraft center - Mobile training on Lanith’s Peun Than Heng a Sip programme in Hotel and Khammouan Thakek, KongLor, Nakai, Hin Nam No areas (using hotels and Restaurant 05-09/2017 3.5.4 e restaurants as training venues, industry trainers as training providers, Association Training 1 time 30 par Lanith as quality assurer) $10,000 PIU

- Build brand capacity among tourism stakeholders $3,000 Marketing Khammouan Build 01-12/2018 3.6.1 Improve connectivity between Vientiane and Thakek (work with bus Taskforce, 40 par e capacity operators and VTE based travel agents) $2,500 NZAID, PIU Khammouan Continue production of app on tourism information in Khammouane Mobile app 01-12/2018 3.6.2 PIU & PCU Mobile app e province for use on phones and tablets $6,000 completed Khammouan Support organizing Pha That Sikhottabong festival 2018 in order to 02/2018 3.6.3 e promote Visit Lao 2018. $7,000 PIU and PCU festival 1 time 100 par Raise awareness among hotels and restaurants about environmental Khammouan 06-12/2018 3.7.4 protection (Green Hotel and Safe Restaurant) using ASEAN Standards Hotel e Training 2 times 50 par $5,000 Association Organize campaign and support activities for keeping Thakek clean Khammouan Responsible 06-12/2017 3.7.5a (targeting schools, tourism businesses, tourists, public authorities e Tourism Activity 2 times 450 par possibly with coordination of Asia Foundation) $7,000 Taskforce, PIU

39

MICT-ADB Tourism Infrastructure for Inclusive Growth Project (TIIGP): Work plan for Year 4: 1 January – 31 December 2018

Outputs Quantitative Target Date(s) Implementing Location Budget Activity Personnel/ Code Partner Target No./ % Units No. Achieved

Provide equipment to support campaign and activities for keeping Thakek Regulation Khammouan 06-12/2017 3.7.5b clean (targeting schools, tourism businesses, tourists, public authorities drafted and e PIU Equipment possibly with coordination of Asia Foundation) $7,000 activities implemented - Announcements about Visit Lao 2018 $2,000 Khammouan Announcem 01-06/2018 3.8.1 - Friendship Bicycle Race to raise tourism awareness and Mekong e PIU, PCU ents & 2 times 300 par tourism $6,000 activity Dissemination of the rules and regulations, measurements, laws on Child Khammouan Safe in tourism sector (Program to Combat Child Exploitation and Human Disseminatio 01-06/2017 3.9.1 PIU 1 time 100 par e Trafficking) to tourism businesses and local authorities (village, district n and provincial levels) in Nakai District. $2,000 Khammouan Conduct activity to Combat Child Exploitation and Human Trafficking in 01-06/2017 3.9.2 PIU e Khammouane province (brochure/leaflet). $2,000 Activity 1 time 100 par Khammouan Review meetings for 6 months (first and last 6 months) progress and 06- 12/2018 e & 4.13.1 PIU planning of the 1 year workplan - 2019 (PCU budget). Meeting 2 times 12 par Champasak Khammouan Improve the landscape of The Loop $20,000 (Phou Phaman: $5,000; Improve Improvements 01-12/2018 4.15.1 PCU, PIU 3 times e Vang Namyet: $4,000; Thalang $11,000) landscape completed Khammouan Create community-based tourism service groups in target areas: Ban Service 01-12/2018 4.15.4 PIU 1 village 30 par e Xieng Vaen (Makong ethnic group) $1,000 groups - Organize tourism promotional event between Nakai and Thakek (The Tour PCU, PIU 1 time 50 par Khammouan Loop) for those attending the Mekong Tourism Forum in Nakhon 06/2018 4.16.2 e (Nakai) Phanom $7,000 Participate in sports event of Khammouane-Savannakhet-Nakhon PIU Sports event 1 time 10 par Phanom $5,000 for tourism Advisor’s Suggestion based on ADB Aid Memoire

Khammouan - Review all CBT sites in the province to create baseline for ASEAN Survey and 1 time 10% of CBT 01-12/2018 4.16.3 PCU e CBT standard $5,000 (01-04/2018) implementati sites attain • Implement ASEAN CBT standard in additional CBT sites in order to PIU on standard meet the 20% target based on baseline survey $7,000 (05-12/2018)

40

MICT-ADB Tourism Infrastructure for Inclusive Growth Project (TIIGP): Work plan for Year 4: 1 January – 31 December 2018

Outputs Quantitative Target Date(s) Implementing Location Budget Activity Personnel/ Code Partner Target No./ % Units No. Achieved PIU – Luang Prabang Payments Luang Compensation for affected by infrastructure completed before 01- Prabang 1.2.14 development at target sites $39,356 (government PIU Payments $39,356 start of 06/2018 contribution) construction - Organize bi-annual DMN meeting $2,000 (2 01- Luang 2 times 3.1.2 meetings) 12/2018 Prabang PIU Meetings 100 par - Meetings of 4 Taskforces $1,000 4 times - Edit tourism site histories and ethnic and cultural background information $1,000 (first six months) - Print tourism site history books $5,000 (last 6 1000 Books printed and months) PIU & PCU books distributed - Provide comprehensive training to tour guides Book

05- Luang 3.3.2.a from both Laos & international guides (e.g. 09/18 Prabang Australian, Dutch & Chinese etc.) on PIU, Heritage, 1 time 50 par Tour Co. Training responsible behaviour at Alms Giving $3,000 (first 6 months) Assoc. - Continue to provide training to Alms giving 1 time 50 par food suppliers e.g. micro enterprises to ensure health standards are met and responsible behaviour to tourists $5,000 (last 6 months) Completion of - Continue improving That Phou Si Tourism PIU & PCU Design and 4 Landscape (repairs and facilities) $30,000 improvements of locations facilities facilities improvements (first 6 months) - Continue improving Kwangsi Waterfall Tourism Landscape (small bridge and trail) 01- Luang 3.3.2.b $20,000 (last 6 months) 12/2018 Prabang

- Improve the tourist information center at the airport international terminal $10,625 (last phase) 4 PIU Set up equipment locations Set up of - Improve the visitor center at Kwangsi equipment

Waterfall Park $15,000 (last 6 months) completed 41 - Equipment support to the Visit Laos 2018 PIU Toilet 2 celebrations (elephant float and Visit Laos locations ASEAN standard procession) $7,000 (first 6 months) achieved - Install lighting systems at tourist attractions PCU around Luang Prabang Town (Vat Xieng Thong, Vat That Luang, Vat Mai, Vat Visoun) $30,000 Improve public toilet facilities at Thaen Po, Phou Si site, according to ASEAN toilet standards $50,000 - Develop a plan for a PPP on service and 06- Luang management of tourism facilities in Pak Ou and 3.4.1 PIU+PCU Plan 1 plan Plan completed 12/2018 Prabang Chomphet districts (project infrastructure facilities) $2,000 - - Implement model PPP on service and 06- Luang management of tourism facilities in Pak Ou and 3.4.2 PIU PPP model Implementing 12/2018 Prabang Chomphet districts (project infrastructure contract facilities) $3,000 - Set up/organize souvenir shop areas at key tourist sites: Vat Xiengthong $5,000 (first 6 months) PIU Model handicraft - Improve and reorganize Night Market area Zoning Plan & 01- Luang sales area 3.5.2 $20,000 agreement 2 areas 06/2018 Prabang Improve trekking routes in Nong Khiaw. Develop PIU and Improvements Plan & activities tourism action plan for the development of Nong relevant completed Kiauw as a green / eco tourism destination. E.g. stakeholders assess infrastructure, product development, training, marketing etc. $10,000 - Improve and reorganize Night Market area PIU, PCU, & (area outside PICT) $20,000 private sector Organize sales Organize sales 01- Luang 3.5.3 Support equipment for tourism businesses that area & area & 12/2018 Prabang have previously received project support $4,200 improvements improvements (continue previous year’s support) SMEs - Build capacity of private sector: Training 01- Luang program on upgrading service quality for Completed training 3.5.4 PIU & LANITH Training 30 par 12/2018 Prabang tourism business owners or other related with 30 par businesses $5,000 DMN Meeting Selection 05- Luang PIU, 3.6.1 - Create a marketing plan for the “green season” Marketing Plan 1 Plan created 09/18 Prabang Associations $10,000 1 book - Continue producing tourism promotional video PIU Printing of Video produced 01- Luang $3,500 promotional 50000 3.6.2 PIU 12/2018 Prabang - Produce and print tourism guidebook in books copies Guidebook printed Chinese language $10,000 42 - Produce promotional information for the Luang PIU/PCU app 1 poster Prabang-Pak Ou trail $5,000 Souvenirs App completed & - Continue production of app for smart phones distributed and tablets $13,000 PIU Produce souvenirs to promote Luang Prabang and Visit Laos 2018 $10,000 - Participate in the exhibition for the Luang Luang Prabang Film Festival and the Ancient Luang Prabang Prabang festival at the Chanh House $10,000 (December 2018) 01- PIU Fair 1 time 500 par 3.6.3 12/2018 - Exhibition in support of Visit Lao Year 2018 (exhibition booth, equipment, and souvenirs) PIU Exhibit 1 time 200 par/visitors $5,000 Tourism exhibit for “Oh So Beautiful Luang Prabang” campaing $20,000 Organize “Oh So Beautiful Luang Prabang” Luang - Organize a fam for journalists to promote the Prabang unique attractiveness of Luang Prabang to promote tourism, “Blogger Meet Up and Exchange visit to reflect Simply Beautifu,” 07/2018 3.6.4 $50,000 PCU, PIU Forum 1 time 200 par - Food festival (from budget line 3.7.4) - Handicraft exhibition and demonstration of livelihoods unique to Luang Prabang, ethnic arts exhibition (budget line 3.6.3) Blogger Meet Up Meeting $20,000

Train tuk tuk drivers (include other transport Awareness on 01- Luang 3.7.1 providers) on fair and responsible behaviour with tourism 06/2018 Prabang PIU 1 time 100 par tourists $6,000 transportation services - Activity on bicycling to promote safe 11/2018 Luang 3.7.2 driving and reduce environmental PIU Activity 1 time 300 par Prabang pollution $8,000 - Print manuals on food hygiene and safety Luang $3,000 Prabang 06- - Promote manual on food hygiene and safety Training and 170 par and 1 3.7.4 PIU, PCU 1 time 12/2018 with hotels, guesthouses and restaurants handbook handbook $2,000 Food festival to support “Oh So Beautiful Luang Prabang” $15,000 Luang Activity to reduce environmental pollution and Awareness 11/2018 Prabang 3.7.5a promote safe driving for tourists as part of Visit Lao PIU & PCU 1 time 300 par 2018 $8,000 Activity

43 Luang Provide rubbish bins at Kwangsi Waterfall and 01- Prabang 3.7.5b other important tourist sites around Luang 12/2018 PIU Waste bins 20 sets Prabang District (3 types) $4,000 - Competition on traditional folk songs to support Luang cultural traditions $7,000 (first 6 months) Prabang - Support Luang Prabang radio program $1,000 01- (first 6 months) Awareness 1 time 3.8.1 PIU 100 par 12/2018 - Participate in and support Visit Lao 2018 activity 10 times festivities during Lao New Year $15,000 (14- 16/4/2018)

Print awareness materials regarding child Luang 06- 3.9.2 exploitation and HIV/AIDS for target areas of Prabang PIU Printed materials 500 sets Print and distribute 12/2018 TIIGP $2,000 Review meetings for 6 months (first and last 6 To be 06- 4.13.1 months) progress and planning of the 1 year determined PIU Meeting 2 times 12 par 12/2018 workplan - 2019 (PCU budget). Luang 1. Continue improving Kwangsi Waterfall Prabang + Improve pond, research area, sitting area $7,000 01- 4.15.2 + Improve green area, improve swimming in the Improve 2 Improvements 12/2018 PIU new upper area of the waterfall $10,000 landscape locations completed 2. Improve Phou Si landscape: Create green area (garden), sitting area, railing improvement $8,000 Luang - Print Luang Prabang annual tourism statistics Report and 01- Prabang report $4,000 2000 Completed report 4.16.1 PIU and PCU information 12/2018 - Collect information and analyze tourist copies and questionnaire collection satisfaction in Luang Prabang Province $3,000 Luang - Continue cooperation with Lanexang Mekong 01- Prabang Quadrangle (produce app) $15,000 Activities 4.16.2 PCU and PIU Cooperation 12/2018 - Participate in Loei promotional event $7,000 completed activity - Training and marketing $15,000 Luang Improve tourism standards in line with ASEAN Prabang tourism standards - Promote ASEAN Green Hotel Standard 10% of public 01- Improved tourism 4.16.3 $3,000 PIU toilets meet 12/2018 standards - Promote, improve and review development of standard public toilet according to ASEAN Public Toilet Standard $15,000

44

MICT-ADB Tourism Infrastructure for Inclusive Growth Project (TIIGP): Work plan for Year 4: 1 January – 31 December 2018

Outputs Quantitative Target Date(s) Implementing Location Budget Activity Personnel/ Code Partner Target No./ % Units No. Achieved PIU – Oudomxay Oudomxay 01- Compensation for affected people from the Compensation in Payments 1.4.12 PIU $12,703 02/2018 infrastructure project in Chom Ong area $12,703 kip completed Oudomxay Organize bi-annual meeting of Destination 01- 3.2.1 Management Network Board for monitoring of PIU, PCU Meetings 2 times 60 par 12/2018 Destination Management Plan $2,000 - Prepare plan for protecting and managing tourism natural heritage of Chom Ong (survey, demarcate, and issue land registration) $6,000 PIU and PCU Plan completed (06-09/2018) Plan and meeting 1 plan and approved 01- Oudomxay - Meeting to discuss protection and 3.3.2a 12/18 management of tourism in Chom Ong $1,000 (06-09/2018) Printing of 1 time Print tourism site histories and background PIU 1000 copies cultural and ethnic information $5,000 (last 6 months) Oudomxay - Survey, design and produce promotional tourism signs at locations between Luang Namtha, Phongsaly, Sayabouly and Luang 4 Prabang $10,000 PIU locations - Improve the standard of the tourist Plan for Survey completed information center (fix air condition, door, promotional signs and signs installed ceiling, counter, brochure racks in the

outside area, handicraft sales area, and PIU other) $10,000 (first 6 months) Facilities 01- Improvements 3.3.2b - Improve the Pak Beng tourist information 12/18 center and provide equipment to improve 1 time completed

quality and standards for the sake of tourists Facilities $7,000 (last 6 months) PIU - Improve the boat landing area in Pak Beng in 1 time Improvements completed order to improve access (toilet, lighting, rest Facilities area, stairway) $35,000 PIU 1 time - Project to improve the large vehicle parking area and public toilet in Ang Hin to support the boat racing festival tradition $20,000

45

MICT-ADB Tourism Infrastructure for Inclusive Growth Project (TIIGP): Work plan for Year 4: 1 January – 31 December 2018

Outputs Quantitative Target Date(s) Implementing Location Budget Activity Personnel/ Code Partner Target No./ % Units No. Achieved

Draft plan for government and private sector 06- Plan Plan written 3.4.1 cooperation in service management of Chom 12/2018 PIU and PCU 1 plan Ong Cave $2,000 Oudomxay Implement the plan regarding government and 06- 3.4.2 private sector cooperation in service Contract and 12/2018 PIU PPP model Oudomxay management of Chom Ong Cave $3,000 implementation - Training on kao poon production in order to improve hygiene, and health safety $5,000 Oudomxay (first 6 months) - Training on kao poon production in Nalae $5,000 (last 6 weeks) 01- 3.5.2 - Training for SMEs regarding service and to PIU, PCU Training 5 times 100 par 12/218 build capacity $6,000 (last 6 months) - Guide training for nature guides in Chom Ong for the purpose of providing service quality, responsibility, following of regulations inside the cave, and tourist safety $5,000

DMN Meeting Selections Oudomxay - Provide necessary equipment to kao poon producers $6,000 (last 6 months) 01- Provide Equipment 3.5.3 - Improve and provide equipment for homestay PIU 12/2018 in Chom Ong (electricity, running water, and equipment provided other equipment) $8,000 (last 6 months) Provide equipment to small businesses in Oudomxay $6,000 Oudomxay Hospitality training for hotels, guesthouses and 01- 3.5.4 restaurants (cleaners, gardeners, beverage) 12/2018 PIU Training 1 time 60 par $6,000 01- - Print tourism information materials supported PIU 1 time 03/18 by the project in Oudomxay Province $6,000 Website has 01- Oudomxay Materials printed 3.6.2 (first 6 months) updated design and 06/18 (Xay, Pak Beng) PIU 1 time 01- - Produce guidebook for Oudomxay Province Produce information 06/18 $7,500 guidebook 46

MICT-ADB Tourism Infrastructure for Inclusive Growth Project (TIIGP): Work plan for Year 4: 1 January – 31 December 2018

Outputs Quantitative Target Date(s) Implementing Location Budget Activity Personnel/ Code Partner Target No./ % Units No. Achieved

06- Print Do’s and Don’ts in Chinese (brochures, PIU & PCU 3 sets 12/18 posters, stickers to distribute to tour companies, buses, put up posters in hotels, public areas) $10,000 Print posters Thailand & Attend key tourism conventions & trade fairs to 01- China 3.6.3 promote Oudomxay in China & Thailand 2 trade 12/18 PCU & PIU Trade Fairs 6 par $10,000 fairs

Have familiarization trips for Chinese & Thai tour 06- 3.6.4 operators to visit Oudomxay to encourage 12/18 PIU Meeting & fam trip 1 time 30 par longer stay. $10,000 Oudomxay - Awareness on Food Safety (Pak Beng, PIU Meeting 3 times 60 par Oudomxay Muang La, Xay) $5,000 06- 3.7.4 - Activity with participation of the public and 12/18 PIU & private Activity 1 time 200 par private sectors to celebrate Visit Lao 2018 (food sector competition in Muang Xay) $4,000 Awareness meeting on environmental 01- Pak Beng 3.7.5a protection and sustainable tourism in Pak Beng 06/2018 District PIU Meeting 1 time 60 par District $3,000 Provide equipment (waste bins and other 01- Pak Beng 3.7.5b equipment) to support environmental protection 06/2018 District PIU Equipment 1 time 40 bins in Pak Beng District $3,000 Awareness activities to combat child exploitation and domestic violence in tourism to 06- 3.9.1 & Houn District be held at the Houn District Highschool 12/2018 3.9.2 PIU Activity 1 time 80 par (performance/role play and distribution of stickers) $6,000 (3.9.1: $4,000; 3.9.2: $2,000) Review meetings for 6 months (first and last 6 06- Khammouane 4.13.1 months) progress and planning of the 1 year 12/2018 Champasak PIU Meeting 2 times 12 par workplan - 2019 (PCU budget). Oudomxay 01- PIU Landscape Improvements 4.15.3 Improve Landscape of Km 11 Waterfall $9,000 06/2018 improvements completed - Promote and assess ASEAN Green Hotel PCU and PIU 01- Oudomxay standards at Nam Kat Yola Pa Resort, Pak Beng Implementation of 1st phase 4.16.3 4 times 12/18 (Xay, Muang Lodge, Luang Xay and Muang Lao Resort tourism standards completed La, Pak Beng) $4,000

47

Attachment D: Name of PCU & PIU Staff and Project Consultants PCU & PIU staff:

No. Name PCU-Vientiane

1 Mr. Soun Manivong Director, Tourism Development Department National Project Director

2 Mr. Thavipheth Oula Deputy Director, Tourism Development Department National Project Manager

3 Ms. Sengkeo Keobounma Deputy Chief, Planning and Financial Division Financial Controller

4 Mr. Somxay Sipaseuth Chief of Tourism Planning and Development Division Environment Focal Point

5 Ms. Champhone Vongsa Deputy Chief of Tourism Planning and Development Division Gender Focal Point

6 Ms. Phonmany Soukhathammavong Chief of Tourism Planning and Development Unit Activity Focal Point

7 Mr. Bounsert Xayaseng Technical Staff, Tourism Management Department Tourism Management Focal Point

8 Mr. Vongdeuan Keosoulivong Technical Staff, Tourism Marketing and Promotion Department Tourism Marketing & Promotion Focal Point

9 Ms. Souphalak Bouphavan Chief, Tourism Training Unit, Mass Media-Culture & Tourism Institution Tourism Training Focal Point

10 Ms. Souvandeth Phimmaksysone Chief Accountant Office Manager, Safeguards and Monitoring 11 Ms. Bounleua Sorachampa Coordination 48 12 Mr. Khanthavisay Soumphonphakdy Office Assistant PIU-Luangprabang

1 Mr. Onchan Souvannalith Director, Department of Information, Culture and Tourism Project Supervisor, Provincial Level

2 Ms. Soudaphone Khomthavong Deputy Director, Department of Information, Culture and Tourism Project Director

3 Mr. Phayvan Chanthasouk Department of Information, Culture and Tourism Project Manager

4 Mr. Nui Vongmanichan Department of Information, Culture and Tourism Project Coordinator

5 Ms. Bounthanom Sengmany Department of Information, Culture and Tourism Project Finance Officer

6 Ms.Viphaphone Xaysensouk Department of Information, Culture and Tourism Project accountant

7 Mr. Houmphan Ninthala Tourism Training Focal Point

8 Mr. Litthiphon Chittanousone Tourism Planning Focal Point

9 Mr. Vongdavone Vongxayalath Tourism Marketing & Promotion Focal Point

Infrastructure Focal Points, Department of Public Work and Transport (DPWT)

10 Mr. Souliphone Vannalath Infrastructure coordinator

11 Mr. Phanthamith Sixana Civil engineer

12 Mr. Bounthavy Silathsamy Inspector/Controller PIU-Oudomxay

1 Mr. Phonsavan Phanthavichith Director, Department of Information, Culture and Tourism (DICT) Project Supervisor, Provincial Level

2 Mr. Bounkouam Mithmeuangxay Deputy Director, Department of Information, Culture and Tourism (DICT) Project Director

3 Ms. Vansy Phuangmalay Chief of Division, DICT Project Manager

4 Mr. Kham Chittivong Technical Staff, DICT Project Coordinator

5 Mr. Van Mingboupha Technical Staff, DICT Project Finance Officer

6 Mr. Saichay Panyongxeu Technical Staff, DICT Project Accountant

Infrastructure Focal Points, Department of Public Work and Transport (DPWT)

49 7 Mr. Somxay Soulisak Chief of Land Transport Management Division Infrastructure coordinator

8 Mr. Khamphao Inkeomany Chief of Survey and Design Unit Civil engineer

9 Mr. Boualom Phoummavongxay Chief of Materials Experiment and Analysis Unit Inspector/Controller PIU-Khammuane

1 Mr. Bounthouay Silipanyathong Director, Department of Information, Culture and Tourism (DICT) Project Supervisor, Provincial Level

2 Mr. Panya Chanthalath Deputy Director, Department of Information, Culture and Tourism (DICT) Project Director

3 Ms. Phoxay Simoukda Chef of Tourism Division, DICT Project Manager

4 Mr. Kenta Xayahan Technical Staff, Tourism Division, DICT Project Coordinator

5 Ms. Sila Nolahath Technical Staff, Tourism Division, DICT Project Accountant

6 Ms. Phonanong Xayasth Technical Staff, Tourism Division, DICT Project Finance Officer PIU-Champasak

1 Mr. Bouathong Souvannasan Director, Department of Information, Culture and Tourism (DICT) Project Supervisor, Provincial Level

2 Ms. Mala Chanthalam Deputy Director, Department of Information, Culture and Tourism (DICT) Project Director

3 Mr. Soulichan Sombathduang Chief of Tourism Development Division Project Manager

4 Ms. Thenkham Sengkeovongphachan Deputy Chief of Tourism Business Management Division Project Coordinator

5 Mr. Anousone Keobouphaphan Technical Staff, Tourism Business Management Division Project Finance Officer

6 Ms. Khammay Xatakoun Technical Staff, Administrative Division Project Accountant

PCU Based Consultants in year 4: International Team Leader / Civil Engineer: Mr. John O’Brien (USA) International Tourism Specialist / Deputy Team Leader: Mr. Rik Ponne (Netherlands) National Tourism Destination Management & Training Specialist: Ms. Phongsith Davading (Lao) National SME Specialist: Ms. Sipaseuth Chanthapanya (Lao) International Financial Management & Procurement Specialist: Ms. Nida Calma (Philippines) 50 National Financial Management & Procurement Specialist: Mr. Bouangeunh Khensabab (Lao) International Monitoring and Evaluation Specialist: Ms. Irene L. Villapando (Philippines) International Archeologist: Dr. Joyce White (US) International Speleologist: Dr. Terry Bolger (US) National Lead Civil Engineer / Deputy Team Leader: Mr. Ounheuane Vongxaya (Lao) National Civil Engineer 1: Mr. Thonglor Southammavong (Lao) National Civil Engineer 2: Mr. Thongkhao Koulabsavanh (Lao) National Monitoring and Evaluation Specialist: Mr. Pany Keodaravong (Lao) National Environmental Specialist: Mr. Vinthong Manivone (Lao) International Environmental Specialist: Ms. Pinar Suren (Turkey) International Social Safeguards Specialist (Resettlement & Indigenous Peoples): Ms. Pinar Suren (Turkey) National Social Safeguards Specialist (Resettlement & Indigenous Peoples): International Heritage Specialist: Mr Rik Ponne (Netherlands) National Gender and Social Development Specialist: Ms. Sipaseuth Chanthapanya (Lao)

51 Attachment E Status of Utilization of Consulting Services, as 30 June 2019 Note: utilization of PMCES experts’ person-months and those of the individual construction supervision specialists will be updated in next quarterly progress report

Name Package/Positions Person- Contract Original Current Current Cumulative Balance Months signing date contract contract contract person- (pm) (pm) as (total pm) incl. closing date months per PAM variations utilized as of (total pm) 30-Jun-19 Project Management and Civil Engineering Support (Firm) International 1 Mr John O'Brien International Civil Engineer/ Team Leader 30 Dec-15 30 34 Mar-20 2 Ms. Pinar Suren International Environmental Specialist 6 Dec-15 6 6 Mar-20

3 Ms. Pinar Suren International Social Safeguards Specialist (Resettlement & 3 Dec-15 3 4 Mar-20 Indigenous Peoples) 4 Ms. Irene Villapando International Monitoring and Evaluation Specialist 3 Nov-15 3 3 Mar-20 5 Ms. Joyce White International Archaeologist 2 Oct-15 2 2 Mar-20 6 Mr Terry Bolger International Speleologist 2 Oct-15 2 2 Mar-20 Subtotal 46 46 51 0.00 0.00 National 1 Mr. Ounheuane Vongxaya National Lead Civil Engineer 50 Nov-15 50 54 Sep-20 2 Mr. Thonglor Soutummavong National Civil Engineer 1 12 Nov-15 12 12 Sep-20 3 Mr. Soulit Phouthatam National Civil Engineer 2 12 Nov-15 12 12 Dec-17 4 Mr. Somsanouk Vongsomphou National Environmental Specialist 12 Nov-15 12 15 Sep-20 5 Mr. Somsanouk Vongsomphou National Social Safeguards Specialist (Resettlement & Indigenous 12 Nov-15 12 15 Sep-20 Peoples) 6 Mr. Pany Keodalavong National Monitoring and Evaluation Specialist 10 Nov-15 10 10 Sep-20 7 Mr. Khamko Vannachit National Resident Engineer 0 Mar-18 28 28 Jun-20 8 Mr. Sooliyan Lasaboud Site Supervisor 1 0 Mar-18 24 24 Jun-20 9 Mr. Chanthai Phimmavong Site Supervisor 2 0 Mar-18 24 24 Jun-20 10 Mr. Sisavanh Sanchanthong Site Supervisor 3 0 Mar-18 24 24 Jun-20 11 Mr. Leokham Thoummavong Site Supervisor 4 0 Mar-18 26 26 Jun-20 Subtotal 108 234 244 0.00 0.00 Destination Management Capacity Building Support (Individuals) International 1 Paul Eshoo (replaced Conny International Tourism Specialist/Deputy Team Leader 35 30-Jan-15 35 28 31-Dec-19 28.00 0.00 Fuchs) 2 Mr. Robert Brown International Public-Private Partnership Specialist 2 25-Apr-16 2 2 31-Dec-16 2.00 0.00 3 Mr. Paul Eshoo International Small and Medium Enterprise Development Specialist 3 29-Mar-16 3 3 31-Dec-16 3.00 0.00 4 Mr. Henricus Ponne International Heritage Specialist + International Toursim 3 28-Mar-16 3 8 31-Dec-19 7.27 0.73 Specialist/Deputy Team Leader

5 - International Gender and Social Development Specialist 3 - 0 0 - 0.00 0.00 Subtotal 46 43 41 40.27 0.73 National 1 Ms. Phongsith Davading National Tourism Destination Management and Training Specialist 40 30-Jan-15 40 44.5 31-Dec-19 43.50 1.00

2 Mr. Bountham Sitthimanotham National Tourism Value Chain Specialist 3 25-Mar-15 3 3 31-Dec-16 3.00 0.00 3 Ms. Sipaseuth Chanthapanya National Tourism Small and Medium Enterprise Development Specialist 12 28-Mar-16 12 27 31-Mar-19 21.66 5.34

4 Ms. Sipaseuth Chanthapanya National Gender and Social Development Specialist 12 5-Feb-15 12 19.5 31-Dec-19 14.40 5.10

5 Mr. Xayavath Chantavongsa National Construction Supervision Specialist (TIIG-LAO-W01) 0 1-Sep-17 15

6 Mr. Bounthan Sayavong National Construction Supervision Specialist (TIIG-LAO-W03) 0 15-Nov-17 18

Subtotal 67 100 94 82.56 11.44 Financial Management & Procurement Support (Individuals) International 1 Ms. Nida Calma International Financial Management and Procurement Specialist 3 30-Jan-15 3 6 31-Dec-19 4.99 1.01 Subtotal 3 3 6 4.99 1.01 National 1 Mr. Bouangeunh Khensabeb National Financial Management and Procurement Specialist 3 30-Jan-15 3 3 31-Dec-19 3.00 0.00 Subtotal 3 3 3 3.00 0.00

52 Attachment F: Gender Action Plan Monitoring Matrix

Progress of Actions Progress of targets Comments Actions Targets/Indicators Responsible Up to 30 June 2019 Up to 30 June 2019 Output 1: Last-mile tourism access infrastructure improved. Output 2: Environmental services in cross-border tourism centers improved. a 1 1.1 Action 1. For all • Target 1. Two public PCU, PIUs, • Action 1. Being implemented • Target 1. On-going infrastructure subprojects, PIUs consultations held with local LWU and PIUs and consultants met with For each of three subprojects, one A similar consultation process and consultants meet with population and stall consultants. women and men on detailed public consultation was held with will be undertaken for each women and men on detailed operators for each designs and informed them about local villagers and stall operators. A subproject after completion of designs and inform them about subproject. employment opportunities during total of three consultations were the construction. employment opportunities during construction and will continue to held: and after construction. • Target 2. 50% of participants conduct the similar meetings after (i) Luang Prabang province was in consultation meetings are construction. in Jan 2018, women. (ii) Khammouan province (at Sikhottabong Temple) was in July 2018; and (iii) Oudomxay province was in July 2018.

• Target 2. Achieved and On-going During the consultation, a total of over 200 household representatives were consulted, including more than 100 women (50%). 2 1.2 Action 2. For all • Target 3. 30% of the PCU, PIUs • Action 2. Being implemented • Target 3. Achieved infrastructure subprojects, unskilled workers hired for and All infrastructure subprojects, the 75 of 150 construction workers ensure that civil works bidding construction are local. consultants. civil works bidding documents (50%) are local and 15 are women documents include numerical include employment opportunities (10%). targets for women’s • Target 4. At least 20% of for both men and women (no employment. local unskilled workers are discrimination) • Target 4. Not Achieved women. 29 out of 270 construction workers are women (11%). 3 1.3 Action 3. For all • Target 5. 100% of stall PCU, PIUs, • Action 3. Implemented • Target 5. On-going infrastructure subprojects, operators (majority are consultants Detailed design of infrastructure Stall operators (majority are detailed design of infrastructure women) return to original and at tourism sites maximizes fixed women) return to original retail at tourism sites maximizes fixed retail space after contractors. and mobile vendor retail space space after construction. and mobile vendor retail space construction. for women and road design for women and road design • Target 6. 80% of new stalls includes safety measures. • 100% Stall Operators in includes safety measures. allocated to women. Sikhottabong Temple area are women

53 Progress of Actions Progress of targets Comments Actions Targets/Indicators Responsible Up to 30 June 2019 Up to 30 June 2019 • Action 14. Specific design -Nakasang Access Road & Port measures adopted such as Rehabilitation, Don Det-Don Target 6. On-going wide shoulders and public Khone Access. • 100% Stall Operators in lighting. PCU+PIU & provincial districts Sikhottabong Temple area are official: (42%) are women women

• Action 14. Being Implemented • More than 80% of new stalls in Wide shoulders and street Sikhottabong Temple are lighting designed and under allocated to women. construction • 87% of Oudomxay Night Market 0.5 – 1 m shoulder width in road vendors are women design, with lighting added to (approximately 21 of 24 vendors) market and residential areas in Chom Phet District pier fixed. Output 3: Institutional capacity to promote inclusive tourism growth strengthened. 4 3.1 Action 4. Ensure women • Target 7. DMN (DMO) NSC Chair & Action 4. Being implemented Target 7. Achieved - DMN boards in Luang (including ethnic women) are management committees PCU Director 43% of all DMN board members Prabang and Champasak appointed to committees and include 40% women and PIU Women (including ethnic women) are women (about 261 women (Southern Laos) are being forums for destination (ethnicity proportional to Director. are appointed to DMN board members) restructured under G0599. management and institutional local population); members (261 members of 4 Data for Targets 7 and 8 will strengthening and create targets provinces or 43% are Target 8. Partially Achieved be updated once done (est. women) enabling conditions for their • Target 8. At least 2 DMOs 1 DMN is led by a woman Q19) participation. led by a woman. 2 DMN women leaders/managers - PPP consultations for • Target 9. Women account received master/doctoral operation of project support for 50% of stakeholders at scholarships. facilities will commence in Q3 of 2019 (Q19), targeting 50% public-private partnership women participants. consultations. Target 9. Planned PPP activities will commence in Q3 of 2019.

5 3.2 Action 5. Increase women’s • Target 10. 500 small and PCU, PIU and Action 5. Being implemented • Target 10. Ongoing access to economic medium-sized enterprise consultants. Strategy for women participation in 3,656 participants in training in opportunities through operators (50% of whom are economic opportunities of tourism- tourism-related business topics for development of tourism-related women) gain access to related enterprises and livelihood operators of small and medium enterprises and livelihood professional tourism-related activities were developed for four enterprises (48% female, ~7% activities. business support services target provinces. ethnic people). and microfinance.

54 Progress of Actions Progress of targets Comments Actions Targets/Indicators Responsible Up to 30 June 2019 Up to 30 June 2019 The project conducted training related to increasing women’s access to economic opportunities through development of tourism- related enterprises and livelihood activities. 6 3.3 Action 6. Training program in • Target 11. 60% of hospitality PCU, PIU and Action 6. Being Implemented • Target 11. On-going hospitality services includes service trainees are women consultants. outreach to disadvantaged (proportional to ethnicity in During Q18 (Q2 2019) 71% (391 women through partnership with local area). out of 551) of hospitality service LWU’s existing vocational trainees were women. training programs. Tour guides at local levels are traditionally primarily men).

Select partnerships with LWU, depending on training content. 7 3.4 Action 7. Implement safety, • Target 12. Awareness of Action 7. Being Implemented • Target 12. On-going health, and heritage heritage protection Numerous safety, health, and conservation awareness measures, health and safety, heritage conservation awareness 7,110 people reached (41% women, programs; and measures to and measures to prevent activities and measures to combat ~28% ethnic people) combat child exploitation and child exploitation and human child exploitation and human human trafficking, in partnership trafficking increase among trafficking implemented, with, as of • Target 13. On-going with LWU, women business 6,000 people (50% women). 30 June 2019, the participation of Data for target 13 not leaders, law enforcement, over 6,500 people, out of which available. Aim is to obtain and DMOs, and tourism businesses. • Target 13. At least 50% of 44% were women. Details are report in Q19 report. participants in health and included in the quarterly progress hygiene/sanitation training reports. are men. Output 4: Effective project implementation and knowledge management. 8 4.1 Action 8. Ensure women are • Target 14. NSC has at least NSC Chair, Action 8. Being Implemented Target 14. Not Achieved Appointment of represented in the project’s 2 women members. MICT and NSC has 1 permanent woman representatives from various National Steering Committee DICT member ministries is at the discretion of and in PIUs and PCUs. • Target 15. Women hold 30% Director. those ministries. Project has of management and Target 15. Achieved limited ability to influence this. professional posts in PCU Women hold 60% of management and PIUs. and professional posts in PCU and 50% in PIUs. Two of four PIU directors are women (50%).

55 Progress of Actions Progress of targets Comments Actions Targets/Indicators Responsible Up to 30 June 2019 Up to 30 June 2019 9 4.2 Action 9. Appoint women • Action 15. Gender Focal NSC Director • Action 9. Being Implemented representative of the National Person designated in NSC, PCU Director 1 women member of the NSC Steering Committee to oversee PCU and PIUs. and PIU appointed Gender Focal Point and the project’s strategic directions Directors. PCU and PIU all have a Gender for gender equality and focal • Action 16. GAP is reviewed, Focal Point. Focal Points, with persons in PCU and PIU monitored for progress and support of National Gender responsible for gender follow-ups agreed annually Specialist, prepared a project mainstreaming & GAP by NSC. Gender Strategy in 2015 implementation. • Action 15. Implemented • Action 17. GAP is integrated Gender Focal Persons designated into annual and quarterly in NSC (woman) and in PCU and work plans of PCU and PIU. PIUs (5 staff, 4 (80%) women).

• Action 16. Being Implemented GAP implementation is being monitored through the Gender Action Plan Monitoring Matrix, which is attached to quarterly progress reports.

• Action 17. Implemented Not explicitly, but gender targets are considered during activity implementation. 10 4.3 Action 10. Recruit gender • Target 16. 100% of PCU, PCU Director. • Action 10. Implemented Target 16. Ongoing consultant (s) to support GAP PIU, and project National Gender Specialist GAP implementation supported implementation, training of implementation consultant (NGS) recruited. through Gender Strategy prepared contractors and consultant team, staff trained in gender in 2015 and subsequent roll-out, and SME consultants to equality and GAP • Action 18. Implemented and though NGS ongoing implement activities to increase implementation. National Gender and SME involvement in project activity women’s access to economic consultant recruited (started Mar implementation. opportunities. • Action 18. Gender and SME 2016) consultants hired for GAP and women’s livelihood • Action 19. Being Implemented activities. Not explicitly mentioned in workplans, but gender actions and • Action 19. Gender actions targets are considered during stated in work plans. activity implementation.

56 Progress of Actions Progress of targets Comments Actions Targets/Indicators Responsible Up to 30 June 2019 Up to 30 June 2019 11 4.5 Action 11. Women members • Target 17. Women are 30% NSC Director, • Action 11. Implemented Target 17. Achieved Absolute numbers not from NSC, PCU and PIUs of representatives at GMS PCU Director. Women members from NSC, Women represent 30% - 40% (xxx available. Aim is to obtain and access opportunities to events on behalf of Laos. PCU and PIUs have opportunity out of xxx) of Lao PDR’s report in Q19 report. participate in GMS trainings and to participate in GMS training and representatives at GMS events. meetings. meetings. 12 4.6 Action 12. Develop a project • Action 20. Indicators for PCU Director • Action 12. Implemented performance management tracking progress and and Project developed project system that provides information project benefits gender consultants. performance management system on the differential impacts of the disaggregated. that provides information on the project on both women and men. differential impacts of the project on • Action 21. Monitoring of both women and men. safeguards plans track differential impacts on • Action 20. Implemented women and men. Indicators for tracking progress and project benefits gender • Action 22. Gender actions disaggregated. noted in progress reports. • Action 21. Being Implemented Safeguards monitoring reports record impacts on women and men.

• Action 22. Implemented Gender actions noted in quarterly progress reports. 13 4.7 Action 13. Tourism statistics • Action 23. All standardized PCU Director • Action 13. Being Implemented harmonization includes tourism statistics related to and In progress, data on tourist systemized sex-disaggregated people disaggregate by sex. consultants. arrivals are disaggregated by data collection. sex. • Action 23. Being Implemented

DICT = Department of Information, Culture and Tourism, DMO = destination management organization, GAP = gender action plan, Lao PDR = Lao People’s Democratic Republic, LWU = Lao Women’s Union, MICT = Ministry of Information, Culture and Tourism, SME = small- and medium-sized enterprises, NCS = National Steering Committee, PCU = project coordination unit, PIU = project implementation unit. a Actions apply to all infrastructure subprojects and are therefore the same for Outputs 1 and 2. b A destination management organization is defined as a public, private or public-private entity responsible for the management and/or marketing of tourism in a geographic region defined for that purpose.

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