JANE ADDAMS JARC RESOURCE CORPORATION JARC Board of Directors

Margaret Haywood, Board Chair Gary H. Smith, Vice Chair Robert Eakins, Treasurer Mark C. Zaander, Secretary Stephen Alexander Hal Baron Real Estate Chrisie Burke Carol B. Conklin Carol B. Conklin, Chair Anne Diffenderffer Becky Lewis-Kaufman Louise McNamara Paul Shadle Manny Rodriguez Gary Smith

*Real Estate affiliates are Jane Addams Development and Delta Development Corporations

Left to Right Top Row: Manny Rodriguez, Mark C. Zaander, Chrisie Burke, Robert Eakins, Gary H. Smith Bottom Row: Margaret Haywood, Guy Loudon, Carol B. Conklin, Hal Baron Absent: Stephen Alexander, Anne Diffenderffer, Louise McNamara

Photography by Tory Bykowski-Newton Dear Friends and Supporters Fiscal Year 2011 was an exciting and successful year at Jane Addams Resource Corporation (JARC). Continued growth and high performance were the outcomes of agency wide efforts to implement the new JARC Strategic Plan, 2011-2014. This year’s annual report includes a recap of the strategic planning process and goals as well as a Year One progress report on the key objectives and outcomes. (Please see report on page 2.)

JARC is a Center for Working Families that focuses on job training and workforce development. Its sectoral job training programs target strategic skills gaps in manufacturing and IT, such as Computer Numerical Control (CNC) machinist, welding, and computer support specialist. As a Center for Working Families, JARC provides bundled financial support services such as income supports, financial coaching and employment services. The interplay between these models creates a holistic strategy for helping individuals and families transition out of poverty.

2011 highlights included: • The Careers in Manufacturing Programs cluster had 64 job placements with an average hourly wage of $13.26. JARC’s manufacturing programs continue to be a best option resource for ex-offenders and dislocated workers. (Please see report on pages 4 and 5.) • The Center for Working Families services cluster scaled up with new funding from the Local Initiatives Support Corporation (LISC) and the Social Innovation Fund (SIF). The agency’s stress on meaningful engagement with each program participant resulted in 36.8% of clients receiving 2 of 3 services and 33.4% of clients receiving 3 of 3 services. (Please see report on page 3.) • The Manufacturing Skills Programs provided customized incumbent worker training for 742 workers at 26 companies. 99% of workers receiving training from JARC retained their jobs. (Please see report on page 6.)

These last few years have been very challenging for low income workers and families in our communities. Your interest and support in JARC is helping best practice programs that are making a difference and putting people back to work. With your support, JARC program participants have more skills, more resources and more reasons to be optimistic about the future.

JARC board and staff are pleased and proud to present the Annual Report for Fiscal Year 2011.

Guy Loudon Margaret Haywood Executive Director Chair, JARC Board of Directors 1 JARC Strategic Plan 2011-2014 YEAR ONE Achievements In this year’s Annual Report, the board and staff are proud 1to provide progress updates on the main initiatives. • Both of the new job training programs, Welding Fast Track and Computer Support Specialist, were approved by the Illinois State Board of Education (ISBE). • Both of the new job training programs received WIA Certification through the Department of Family and Support Services to access Individual Training Accounts to train place unemployed adults and dislocated workers. • The Careers in Manufacturing Program recruited and hired a veteran Welder to teach in the new Welding training program; • The new Computer Support Program now has a full time coordinator Managing Growth and a half time instructor. • Both new job training programs were launched; the Welding and Creating program has already adopted the open-entry / open-exit format. • In order to execute the program innovations, the agency added resources and built capacity with a focus on staffing: the Adult Opportunities Learners Program hired the AmeriCorps staff member as a full-time Last year’s Annual Report included an overview of program coordinator to manage the Adult Literacy and ESL the new JARC Strategic Plan, 2011-2014. With this new programs and help expand the programs’ visibility and strategic plan, the agency seeks to assimilate and collaborative partnerships. direct the impact of recent years’ growth with a focus • The agency added a second Employment Coach and two Job on quality and sustainability. During the planning Developers. process JARC board and staff developed a matrix • Business Services executed the first year of its citywide Local for making program decisions and adopted a Industrial Retention Initiative (LIRI), moving from a geographic or values statement. neighborhood-based model to a sectoral model that engages Through this process, it was determined that synergy manufacturing firms throughout the city. between programs and leveraged resources would • JARC’s Business Services collaborated with the Illinois Manufacturing guide JARC during the next period of its evolution Extension Center (IMEC) and the City of Chicago, Department of through 2014. Through this planning process, JARC’s Housing and Economic Development (HED) to host the Supply Chain three year strategic priorities boiled down to three Growth Conference; this event focused on emerging supply chains in main categories of initiatives: the renewable energy, medical and aerospace industries and

attracted 42 manufacturing firms. 1.) Program Innovation JARC will expand the Careers in Manufacturing Program by adding a WIA funded welding Infrastructure Improvement program to complement the existing program • The agency formed a Board Governance Committee with a mission that focuses on CNC technology; JARC will to improve governance and develop a process to orientate and reorganize the Community Technology Center attract new members. The committee is comprised of existing around a career pathways approach; and JARC will align Business Services with the sector model JARC board of directors and the executive director. approach used by the training services programs. • JARC formed a Program Evaluation Committee with a goal to address data collection, measurement and evaluation, and retention 2.) Infrastructure Improvement methods. The committee is comprised of JARC’s board chair, JARC will improve its program evaluation process, executive director and program staff. expand its training center and develop a strategy for board development. Policy Engagement 3.) Policy Engagement • JARC convened a Policy Committee, comprised of board members, JARC will engage the external policy environment executive director, director of development and program staff. and its strategic implications for sustainability. The agency is actively engaged in a variety of policy and advocacy efforts. 2 Evaluating Social Impact Center for Working Families (CWF) Since 2007, JARC has employed a holistic approach to help clients become financially self-sufficient. Many clients come to JARC seeking a new or better career, but many also seek (or need) to acquire the tools to meet basic needs and overcome financial pitfalls and barriers. Recognizing this, JARC’s CWF provides bundled services, including Financial Coaching, Employment Services, and Income Supports. As components of an integrated whole, these services address not only the needs which arise as a consequence of unemployment or underemployment, but also those which stem from limited or problematic linkages to mainstream financial institutions. They enable clients to take proactive control, make sound decisions, Social Impact and achieve goals. This strategy is founded on evidence-based models 35% and continuous program evaluation. At JARC, our powerful social 30% impact is verified by rich data. 25% 20% % Increasing JARC’s Center for Working Families site has served 1,253 clients Credit Score 15% since July 1, 2007. % Increasing 10% Net Income 5% 0 Outcomes 1 of 32 of 33 of 3 Key Outcomes # of CWF Services Received

70 60 Job Placement 80% 50 60% 2 of 3 40 Net Income Increases 3 of 3 30 40% Credit Score Increases 20 20% Total

10 Client Approved for 0 at Least One Bene t 0 2008 2009 2010 2011 2009 2010 2011 % of Clients Receiving Bundled CWF Services (2008-2011)

52% 32% 39% African-American / Black Male “JARC is an innovative, Female Caucasion/White invaluable partner in LISC/ 48% Chicago’s Centers for Working Other / Multiracial / Bi-racial Families network. Their exper- 29% tise in education, job training

and business development is a 9% 23% life line to residents struggling 19% 18-24 36% to stay afloat under increasingly Non-Hispanic 25-34 difficult circumstances.” - Hispanic 36% Susana L. Vasquez, 35-54 Executive Director LISC/Chicago 49%

Male 50% Female 40% African-American/Black

30% Caucasion/White Other/Multiracial/Bi-racial 20% 18-24 10% 25-34 35-54 0 55+ JARC CWF Demographics 2011 Demographics

3 Measuring Impact Careers in Manufacturing Programs JARC’s comprehensive training programs serve both manufacturing employers and job seekers. From its initial niche in the stamping industry, JARC’s scope and expertise have expanded over the past 25 years to include a number of trades within the metal fabricating sector. Current program offerings focus on Computer Numerical Control (CNC), welding and the baseline metalworking skills needed to work in these fields, such as shop math, print reading, and metrology. These metal fabricating processes were chosen because they offer clear career paths in which entry-level employees can move up the career ladder quickly with proper training and a solid work-ethic. JARC’s Careers in Manufacturing Programs had an outstanding year. JARC served 70 students in the Careers in Manufacturing Programs; 60 were placed in full-time benefited jobs at an average hourly wage of $13.21.

100% Latino 80%

60% African American Ex-Offenders 40% Asian Non-Offenders 20%

0% Caucasion Male Female

In a recent study of JARC graduates, we found that ex-offenders have placement and retention rates that are very close to those of non ex-offenders. See the chart below.

JARC Graduates Non-Offenders Ex-Offenders Placement Rate 78% 75% Retention Rate 95% 89%

The U.S. Economic Development Administration and Harvard Business School rank the Chicago Metropolitan Area (www.clustermapping.us):

• #1 in Fabricated Metal Products and, • #3 in Precision Metal Products

“If I never went to JARC, there’s no way I’d even step foot in my “It feels like you’re in a job now. I use things I learned job more than a class. in training everyday on the job.” Some people are more Vladimir says he particularly uses proficient than others, but his new measuring skills – using we all help each other.” micrometers, calipers, and measuring tape at work. He has been told on the Thomas Gall, job that it looks like he has ten years CNC Fast Track Student of experience in CNC. Vladimir Vivas CNC Fast Track Student 4

Welding Fast Track In FY11, JARC entered the first year of its Strategic Plan. This new plan intensifies JARC’s focus around both the sectoral model of workforce development and the Center for Working Families model of asset development. As a result of this increased focus, JARC launched the Welding Fast Track Training program in July 2011 with generous support from the Fry Foundation, the Polk Bros. Foundation, the McCormick Foundation and the Department of Family and Support Services. The Welding Fast Track offers 235 hours of hands on instruction in Gas Metal Arc Welding (GMAW). Trainees also have access to JARC’s comprehensive support services, including financial education, employment coaching and public benefits screening.

Over the course of the last fiscal year, JARC accomplished the following: • Obtained approval through the Illinois State Board of Education (ISBE) • Obtained WIA certification through the Department of Family and Support Services in order to access Individual Training Account (ITA) payment vouchers • Secured funding from the Fry Foundation, Polk Bros. Foundation and the McCormick Foundation • Recruited and retained a qualified instructor • Recruited its first cohort and began classes in July 2011 • Replicated the CNC Fast Track’s successful open entry/open exit model • Recruited and retained a second Job Developer to assist students in securing employment

To align with this strategic initiative, the Women in Manufacturing Program (WMP) was reorganized in 2011 to focus on welding. This reorganization adds to both programs sustainability as they are able to leverage resources from each other. The WMP seeks to increase the financial self sufficiency of working women of modest means. Welding trainees will be able to earn up to three industry credentials through OSHA and the American Welding Society.

WMP Demographics for the first two cycles: Cheryl Fisher began working in the film industry in 1981. After 20 years as a Film Colorist, her job began to be Average Hourly Income: $13.50 phased out as new technology emerged. Cheryl admits Average Age: 42 she had no idea what she was going to do. When she stumbled upon a flyer for the Women in Manufacturing Average Number of Children: 1.7 CNC training program at JARC, she thought it looked exciting. She could see similarities between the manufacturing and film industries. Cheryl enrolled in the program and excelled in the coursework. She earned two National Institute for Metalworking Skills credentials and is currently working on a third. She is now working as a CNC Operator at Trelleborg Sealing Solutions. Cheryl says: “Thanks to the Jane Addams Resource Corporation’s CNC training program and dedicated JARC staff, I gained valuable skills that allowed me to get a job in manufacturing.” 5 Manufacturing Skills Programs

Incumbent Worker Training ”Integrity, enthusiasm, sustained energy. These are the traits that S&C has always looked for and found in its employees. It supports these qualities with a strong package of pay and benefits, excellent education and training programs, a challenging work environment, and broad opportunities for advancement.” S&C Electric Company

S&C has in place a rigorous internal program of advancement and has partnered with JARC for over 15 years for employee on-the-job training and professional development. During this period, JARC has facilitated numerous training programs for S&C employees.

Customized training classes have included: • Fundamentals of Math • CNC Milling • CNC Turning • Welding I • Welding II • Punch Press Set Up and Operation • Forklift Safety and Operations • Workplace Safety

“As one of Chicago’s largest employers, we have come to depend upon JARC for Business Services customized training provided to our incumbent In partnership with the Illinois Manufacturing Extension Center (IMEC), JARC held workforce. JARC has helped us a Supply Chain Growth Conference this May at the University of Illinois, Chicago. to replenish our workforce with Featuring 23 speakers from high-growth manufacturing industries, the event re-skilled employees. There are connected local manufacturers to new opportunities in the wind, medical, rail, and numerous organizations that aerospace sector. The event received overwhelmingly positive responses from the engage in various forms of job 42 manufacturers that attended. training. However, there are none One of the featured speakers was Harry Moser, a leading advocate for the trend that compare with JARC in terms known as ‘re-shoring.’ Rising costs for labor and logistics and a higher demand for of effectiveness and positive consistent quality are brining more manufacturing operations back to the United States. impact on the community.” This trend promises to bring new jobs and opportunities to local manufacturers. Gene Cottini, Manager - Business Services continues to continues to connect manufacturers with resources Training and and opportunities. Development Services

6 2011 Financial Summary

Unrestriced Temporary Restricted Totals REVENUES, GAINS & OTHER SUPPORT Foundation Support $ 173,191 $ 175,000 $ 348,191 Government Contracts 842,349 - 842,349 Corporate Contributions 104,717 - 104,717 Other Contributions 206,255 - 206,255 Special Events 45,157 - 45,157 Program Income, Fees 80,110 - 80,110 Interest Income 311 - 311 Other Income 522 - 522 Net assets released from restrictions 172,441 -172,441 0

Total Revenues, Gains and Other Support $ 1,625,053 $ 2,559 $ 1,627,612

EXPENSES Program Services 1,382,346 - 1,382,346 Managment and General 170, 955 - 170, 955 Fundraising 71,532 - 71,532

Total Expenses $ 1,624,833 - $ 1,624,833

CHANGE IN NET ASSETS 220 2,559 2,779

NET ASSETS - 220 2,559 2,779 Beginning of year (as restated) 33,022 109,258 142,280

End of Year 33,242 111,817 145,059

REVENUES EXPENSES Special Program Events Fees Fundraising $45,157 $80,110 Foundation $71,532 Other Support Management Contributions 3% 6% $173,191 and General 4% $206,255 12% $170,955 14% 11%

Corporate Contributions $104,717 7%

58% 85% Program Government Services Contracts $1,382,346 $842,349 7 Volunteers Donors

Miriam Aronin Melissa Hemenway $100,000+ Bradley Berry Carol Hitchie Chicago Department of Family and Supportive Services Melissa Blank Michael Jacobs Department of Housing and Economic Development Jane Bohnsach Mary Anne Johnson Illinois Department of Commerce and Economic Development Louisa Bransen Charles Johnson III Jane Addams Delta Development Corporation Edward Budzilowicz Jonathan Keiser Local Iniatives Support Corporation Laura Cathey Laura Kneale Amber Chess $25,000-$99,000 Eric Chrzanowski Jason Kreke Chicago Community Trust Susan Crowley Frank Lantz Crown Family Philanthropies Udayan Das Anita Lara Emergency Fund Lindsey Dayton Maureen Ledger Illinois Secretary of State Lori DeBolt C. Lee Lloyd A. Fry Foundation Melissa Degleffetti Ralph Lee McCormick Foundation Rebrecca Dennison Erika Magnus Polk Bros Foundation Elizabeth Derry Sanaullah Majumdar The Eleanor Foundation Cindy Engvall Michael Marchand Alba Escobav Nicola Margolis $5,000-$24,999 Hanna Fessehaye Ann McCabe Communitas Charitable Trust Jennifer Franklin Kim McCarten Illinois Manufacturing Extension Center Ashlee Gabrysch Ryan McDonald President’s Office of Employment and Training S&C Foundation Lisbeth Goble Bob McGarry Kindra Graham Sara Lee Foundation Michael Greenway Charles Mchee Joann Grimm-Richardson Kathy Mikel $1,000-$4,999 Mary Hall Mary Mueller Associated Bank Shira Hammann Katie Mulligan Hal and Paula Baron Terri Hanley Darianna Nauva Carol B. Conklin Justin Harper Charlie Nixon DLA Piper Mickie O’Kerns Freedman Seating Kathy Palmer Roger Goble Meredith Paull Howe Corporation Melissa Petkovic Cynthia McCabe Marta Pilett McMaster Carr Matt Planchak P-K Tool & Manufacturing Company Liz Potamites Gary Smith Turner Acceptance Natalie Quackenbush United Way of Metropolitan Chicago Andrew Reeb Mark C. Zaander Scott Rosburg Jennifer Russo $500 - $999 Aurora (Patty) Samar Northern Trust Company Jessica Schanberg MB Financial Julia Schaschwary COUNTRY Financial Barbara Shain New England Financial Elinore Sheryka Alliance for Illinois Manufacturing Suja Shunmugavelu Montrose Currency Exchange Darren Smith Colovos Company Patrick Stack Gabriel Stahl $1 - $499 Abbott Laboratories Fund Chris Stankiewrcz Air Duct Pro, Inc Linda Stewart Tracy Adams Elizabeth Tenharmsel Joyce Akogu Christina Tincher Stephen Alexander Jeffrey Tincher Carlos Andino Ken Valasek Dalin Anleu Ben Van Dyke Erica Anzalone-Newman Lisa Voigt Dean Arnold Katie Waddell Jaron Austin Andy Weingartner Jeremy Aylesworth Stanley Wilk Carolina Beltran Laura Wilkinson Melissa Blank Paul Yuan Jimmy Borras Patrick Zukosky Peter Bounas Regan Brewer Linda Brierre 8 Michael Buccitelli Peter Burke Guy Loudon In-Kind Contributions Palmer House Hilton Michael Bush Lowitz & Company ABT Electronics Paris Club Sandy Bykowski Rafael Lucio Angel Food Bakery PRP Wine International, INC. Beverly Canham Sunanta Luddaglom Anna Maria Pasteria Paula Castillo Gloria Perez Luna Roger Beck Portraits Chartis U.S. Jenna Maglaris Arlington Park Rosebud Restaurants Liz Chase Carole Manning Bright Endeavors S2 Consulting Chanel Yesenia Chavez Elizabeth Marlin Sentieri Italiani Mary Childers Hayde L. Martinez Chicago Architecture Foundation Minkyu Cho Ann McCabe Chicago Bulls Shaw’s Crab House Meredith Clement Michael McCabe Chicago Cubs Siren Salon Douglas Collins Louise McNamara Chicago Photography Center Spa Soak CNH Elevator, Inc. Kathryn Mikel Chicago Symphony Orchestra Association Spacca Napoli Cynthia Crnovich Victor Mojica Chicago White Sox Community Relations Stanley’s Kitchen Tap Ashley Crossan Carol L. Molnar Jose Cruz Jessica Molnar Chicago Wolves Professional Hockey Starbucks Lynne Cunningham George Monterios Comedy Sportz Theater Stuart-Rodgers Photography Gerald & Diane Cuzelis Electra Myles DaVinci Group Sunda New Asian Restaurant Arnold Davis Eciaz Negron Degerberg Academy of Martial Arts Tails Pet Media Group Teresa DeMarco Mary Nelson DePaul’s Merle Reskin Theater The Drawing Workshop Kathleen Devenney Net-Telligence Group Inc. Dinkel’s Bakery Delilah Diaz Nancy Ohalla Donna Piacenza/Studio 1 a.m. The Eli’s Cheesecake Company Anne Diffenderffer Jill Ottenberg East Bank Club The Envelope Connection Emily Doherty Jessica Pate Executive Risk Management The Field Museum Grace Doherty Darlene Morrison Payne The Fireplace Inn Kevin and Colleen Doherty Peoples Gas and Energy Eye 4 Style Monica Drane Maria Perez F & F Management, Inc. The Redhead Piano Bar Dudek & Bock Spring Manufacturing Company Andrew Philipsborn Fleming’s Steakhouse The Second City James and Jill Due Boonchom Phutawon Floor Covering International The Signature Room at the 95th Michelle & John Dunne Donna Piacenza Frank Lloyd Wright Preservation Trust Tre Kroner Barbara Duslak Joan Pikas Frontier Grill Truefitt & Hill Robert Eakins P-K Tool & MFG. Co. G Boutique UpTime Fleet Management Elbow Grease Janitorial Service Jessica Pointdexter George Williams College Aurora University Dana Emanuel Rebecca Raymond Gethsemane Garden Center Webster Wine Bar Joanne Festle Bonita Reese Grand Victoria Casino in Elgin Windy City Fieldhouse Craig Freedman Raquel Reyes Womancraft Dontie Fuller Martin Rogel Growing Home Betty Gibson Edward Rojas Gull Lake View Resort Zanies Comedy Nite Club Robert Giloth Karen Rutz Hair by Antje Kastner Blake Goble Don and Cheryl Sakamoto Hazel Lisbeth Jane Goble Sidney & Ann Saltz Heads No Nails Margaret Grinnel Frank L. Sasetti & Company Heavenly Massage Joe Grossman Judy Sentez Holland & Knight Nicolas Guerra Vince Serafifino HUB 51 Bernice Gutierrez Lisa Setlak Fast Lane Automotive Sharon Hochel Improv Olympic H. Feliciano Suja Shunmugavelu John G. Shedd Aquarium First Nonprofit Insurance Agency Inc. Michelle A. Signa Kane County Cougars Newton P. Hall Gina Signorella Kevin and Colleen Doherty Beverly Hayes James A. Signoretti Kiehl’s Anne Haywood Steven Simons Kingston Mines John and Jane Heraty SK Remodeling Konczal Care Rhonda Hood Giles Smyser L2O Mary Hynek Bob Stein Lakland Musical Instruments Illinois Building Agency Gina Stine Alex Ivanenco Jose Suarez Leaning Tower YMCA Charlotte Jacob Sure Security Systems, Inc. Lettuce Entertain You Restaurants Katherine M. Jeffery Kosoom K. Svitek Lillstreet Art Center Latavia Johnson Ann Terrell Lincoln Park Athletic Club Eric Johnson Mike Tomas Lincoln Park Zoo Maureen Kelly Lawrence J. Treiber Lorna’s Laces Terry Kendall James Trotter Mahogany Builders Seung Kim Uptime Fleet Management Margie’s Candies Steven Kohn Jeffrey Usow Mitchell Christopher Salom Susan Kosyla Prashanth Venkataramanujam Mary Frances LaPorte Multilingual Chicago Victor Visoso Museum of Science and Industry Chicago Maggie Latiker Schendel Wade Law Offices of Rubin & Norris Neesh by D.A.R. Maureen Ledger Elizabeth Wilczek Oceanique Catherine Lee Rose Williams Old Town School of Folk Music Pearl Lee Theodore Wysocki Om on the Range Yoga Studio Deborah Lente Omni Chicago Hotel 9 Mission The Jane Addams Resource Corporation (JARC) promotes strong communities, businesses and households to ensure that people who work do not live in poverty. JARC provides high quality skills training and support services to help lower-income and unemployed workers achieve self-sufficiency. JARC provides economic and workforce development services to businesses to improve their competitiveness.

We believe • That everyone who works has the right to a living wage; that training leads to better paying jobs; and that the key to long term, substantive change for people is a focus on careers. • That business and employee success are inextricably tied; we work to bridge economic activity and people. • In supporting the regional manufacturing base because it is a source of careers and living wages. • That best practices should inform public policy and that JARC has a role to play in shaping that policy.

We value • Our clients’ efforts to be better prepared for work and life, and we present them with opportunities and support them in pursuit of their goals. • A warm, welcoming and inclusive environment. • Quality services.

We maintain • High standards and we have high expectations for ourselves, our clients and our partners. • Unquestionable ethics, demonstrated through transparency, honesty and fairness. • A nimble organization that responds quickly to changes in our environment and to the needs of our customers.

JANE 4432 North Ravenswood Avenue ADDAMS Chicago, IL 60640 JARC RESOURCE p: 773.728.9769 CORPORATION f: 773.728.9785