Trust and Experience in Online Auctions
Marquette University e-Publications@Marquette Management Faculty Research and Publications Management, Department of 2018 Trust and Experience in Online Auctions Terence T. Ow Brian I. Spaid Charles A. Wood Sulin Ba Follow this and additional works at: https://epublications.marquette.edu/mgmt_fac Part of the Business Commons Marquette University e-Publications@Marquette Management Faculty Research and Publications/College of Business Administration This paper is NOT THE PUBLISHED VERSION; but the author’s final, peer-reviewed manuscript. The published version may be accessed by following the link in the citation below. Journal of Organizational Computing and Electronic Commerce, Vol. 28, No. 4 (2018) : 294-314. DOI. This article is © Taylor & Francis and permission has been granted for this version to appear in e- Publications@Marquette. Taylor & Francis does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Taylor & Francis. Trust and Experience in Online Auctions Terence T. Ow Department of Management, College of Business Administration, Marquette University, Milwaukee, WI Brian I. Spaid Department of Marketing, College of Business Administration, Marquette University, Milwaukee, WI Charles A. Wood: ShiftSecure, Philadelphia, PA Sulin Ba Department of Operations and Information Management, School of Business, University of Connecticut, Storrs, CT Abstract: This paper aims to shed light on the complexities and difficulties in predicting the effects of trust and the experience of online auction participants on bid levels in online auctions. To provide some insights into learning by bidders, a field study was conducted first to examine auction and bidder characteristics from eBay auctions of rare coins.
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