Annual Report 20192020.Pdf
Total Page:16
File Type:pdf, Size:1020Kb
Contents Beautiful beaches Introduction ............................................. 1 Yanchep Lagoon, Acknowledgement of Country .......................................... 2 part of the City’s 32km A view of the Yellagonga Regional Park of pristine beaches, Welcome and how to read our Annual Report .................. 3 and Scenic Drive within Wanneroo town with their influx of Message from the Mayor .................................................. 5 centre. There are four National and thousands of residents Message from the CEO .................................................... 7 Regional parks/bushlands within the City. Alternative formats This report and tourists who flock to Our vision, values and plans ............................................. 9 soak up the sun. Sustainability .................................................................. 11 The City of Wanneroo is committed to building an inclusive and cohesiveis community available that in celebrates diversity by providing an environment where all people enjoy equal access to The Year in Review ................................ 12 Our Executive Leadership Team .................................... 112 life’s opportunities. alternative formats Highlights and challenges ............................................... 12 Employee performance review process ........................ 114 on request. Important events in the City ............................................ 21 Advocacy ..................................................................... 115 This document is available in alternative formats and languages upon request. You can Significant media coverage ............................................. 23 Economic development ................................................ 116 make a request by emailing [email protected] or calling the City on 9405 Summaries of organisational and financial performance .. 25 Building business resilience under COVID-19................ 117 5000. Looking ahead ................................................................ 32 Asset management ...................................................... 119 Our City .................................................. 34 Building resilient waste services for a sustainable future 122 If you need to contact us in your own language you can contact us through the Translating External awards and nominations ................................. 123 Alternative formats City profile and history .................................................... 36 and Interpreting Services on 13 14Alternative 50 and ask formatsthem to contact the City of Wanneroo on 08Alternative 9405 5000. If you are deaf formats or haveThe Citya hearing of Wanneroo or speech is committedimpairment to contact building the an City inclusive and cohesive community that City services and activities .............................................. 45 Our People ........................................... 125 Thecelebrates City of diversityWanneroo by isproviding committed an environmentto building an where inclusive all people and cohesive enjoy equal community access tothat Service locations ............................................................ 46 Code of conduct .......................................................... 126 through the National Relay Service.celebrates diversity by providing an environment where all people enjoy equal access to TheNoongar City of Wanneroo is committedlife’s toopportunities. building an inclusive and cohesive community that celebrates diversity by Customer service ........................................................... 47 Corporate values .......................................................... 126 Nidja bibool baal Noongar warayin kadak Mininglife’s noonook opportunities. koodakarn bibool noonook Die Stad Wanneroo is verbind daaraan om Our customer connections ............................................. 47 Salaried employees ...................................................... 127 providing an environment where all people enjoy equal access to life’s opportunities. This document is available in maar koorl [email protected] ka noonookThis document waangkan ngalany is available 08 9405 in’n alternativeinklusiewe en samehorige formats andgemeen lanskapguages upon request. You can Compliments, feedback and complaints ......................... 48 Workforce profile .......................................................... 129 alternative5000. formats and languagesThis upon document request. is Youavailable can make inte alternativebou aen request wat diversiteitformats by emailing vierand deur lan [email protected] ‘nguages upon request. You can make a request by emailing [email protected] te skep waar almal toegang tot or calling the City on 9405 Information management ................................................ 48 Future workforce planning ........................................... 131 or calling the City on 9405 5000.make5000. a request by emailing [email protected] lewensgeleenthede geniet. Hierdie or calling the City on 9405 Connecting with our community ..................................... 49 Leadership capability .................................................... 132 5000. dokument is beskikbaar in alternatiewe Our stakeholders ............................................................ 54 Building organisational capability .................................. 133 If you need to contact us in your own language you can contactformate usen tale. through Stuur gerus the ‘n versoekTranslating deur and Interpreting Services If you need to contact us in your own language you can contact us through the Translating Technology ..................................................................... 56 Workforce policies and procedures ............................... 133 on 13 14 50 and ask them to contactIf you theneed City to contactof Wanneroo us in your peron e08-pos own [email protected] language 5000. youIf you can are contact deaf or us have through a hearing the Translating or and Interpreting Services onof 13 bel 14 die 50 Stad and telefonies ask themop 9405 to 5000. contact the City of Wanneroo on Building resilient communities (bushfire & COVID-19) ...... 57 Health and wellbeing program ...................................... 133 speech impairment contact the Cityand08 9405 Interpretingthrough 5000. the IfServices National you are ondeafRelayIndien 13 or 14Service. haveu 50verkies anda hearingom ask in them Afrikaansor speech to contactte impairment the City contactof Wanneroo the City on Community hubs ........................................................... 59 Employee rewards and recognition ............................... 134 08through 9405 the5000. National If you Relayare deaf Service.kommunikeer, or have a kontak hearing asseblief or speech die impairment contact the City City events season ......................................................... 60 Occupational safety and health (OSH) ........................... 135 throughNoongar the National Relay Service.‘Translating and Interpreting Services’ Afrikaans Community events ......................................................... 61 Noongar NoongarNidja bibool baal Noongar warayin kadak(Vertaal D ie- enStad Vertolkdiens) Wanneroo by is 13 verbind 14 50 daaraan en om ’n inklusiewe en samehorige Our Performance ................................. 139 vra vir hulle om die Stad Wanneroo op 9405 Community funding ........................................................ 65 Nidja bibool baal Noongar warayin kadak MiningNidjaMining bibool noonooknoonook baal koodakarnNoongar koodakarn warayi bibool n kadak gemeenDie Stadskap Wanneroo te bou en is wat verbind diversiteit daaraan vier deur om ‘n ’nomgewing inklusiewe te skep en waarsamehorige almal Satisfaction survey results ............................................. 141 noonook maar koorl 5000toegang te skakel. tot Indien gelyke u lewensgeleenthede doof, ‘n spraak- of geniet. Hierdie dokument is beskikbaar in bibool noonook maar koorl [email protected] noonook koodakarn ka bibool gemeenskap te bou en wat diversiteit vier deur ‘n omgewing te skep waar almal Our volunteers ................................................................ 66 [email protected] ka hoorgebrekalternatiewe het, kontak formate die Staden tale. deur dieStuur gerus ‘n versoek deur per e-pos Performance benchmarking .......................................... 146 noonook waangkan ngalany 08 9405 5000.noonook maar koorl toegang tot gelyke lewensgeleenthede geniet. Hierdie dokument is beskikbaar in [email protected] waangkan ngalany 08 9405ka [email protected] Relay-diens. formate en tale. of belStuur die Stadgerus telefonies ‘n versoek op 9405 deur 5000. per Indien e-pos u Governance ........................................... 68 Performance reporting .................................................. 148 noonook5000. waangkan ngalany 08 9405 Sien [email protected] Stad omWanneroo in Afrikaans se Jaarverslag te kommunikeer, of bel die kontakStad telefonies asseblief op die 9405 ‘Translating 5000. Indien and u Democratic Governance ............................................. 69 Detailed performance on strategic themes .................... 151 5000. Interpretingverkies om Services’in Afrikaans (Vertaal te kommunikeer,- en Vertolkdiens) kontak by 13 asseblief 14 50 en die vra vir‘Translating hulle om dandie Council