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Tennis Companies Youth Instruction TI Awards NOVA SPORTS USA 10-and-under Honoring our builds up its 'family' WORKSHOPS reach CHAMPIONS around the world 100,000 coaches OF TENNIS

AUGUST 2016 / VOLUME 44 / NUMBER 8 / $5.00 Plus: Latest racquet technologies

Guide to Stringing Machines • How to find the right model • Our exclusive 2016 listings • Shops that are ‘stringing stars’

08_TI_COVER(IK).indd 1 6/23/16 11:17 AM ads.indd 1 4/29/16 12:43 PM Stars_Stripes_Net_News_Print_Ad_8.125x10.875v3paths.indd 1 6/6/16 9:08 AM Te nnisIndustry www.tennisindustrymag.com AUGUST 2016

DEPARTMENTS p.16 p.32 4 Our Serve 7 Industry News 16 Racquet Tech 18 Youth Instruction 20 Company Profi le: Nova Sports USA 22 TIA News 36 Ask the Experts 38 String Playtest: Tecnifi bre Pro Redcode Wax 17 40 Your Serve, by Denny Schackter INDUSTRY NEWS 7 Annual TIA Tennis Forum in NYC 7 USPTA World Conference set for Indian Wells 7 PTR Tennis Tech Conference and Expo in November p.24 FEATURES 8 USPTA, USTA FL break ground for new HQs 24 TI Champions of Tennis 8 IART Symposium offers PRESENTS continuing education credits Honor Roll CHAMPIONS We honor our winners from the past 15 years. 8 Enter 2016 CTA Photo Contest OF TENNIS 10 New book from tennis writer 2016 Michael Mewshaw 27 Machine Learning 10 USTA Foundation names new board members Assess your needs, determine what features 10 PTI scholarships help junior are important and consult our exclusive chart wheelchair players to fi nd the right stringing machine for you. 11 Ball Magnet keeps play moving, courts clear 32 Stringing Stars 11 Short Sets 12 Peoplewatch With their stringing and service expertise, 13 Isner teams with Nulo for these shops grow their bottom lines while “Aces for Animals” helping customers play better tennis.

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08_TI_TOC(IKEM).indd 2 6/24/16 9:48 AM TI MAG AD pg.indd 2 5/31/16 2:16 PM Our Serve PUBLISHER JEFF WILLIAMS

EDITORIAL DIRECTOR PETER FRANCESCONI

MANAGING EDITOR SCOTT GRAMLING

CREATIVE DIRECTOR IAN KNOWLES

SENIOR EDITOR ED M GROGAN

The Best Part ART DIRECTOR CRHISTIAN RODRIGUEZ

SPECIAL CONTRIBUTOR of Your Day BOB PATTERSON

CONTRIBUTING EDITORS IN EARLY JUNE, I HAD THE GOOD inspires and motivates his sta , and ROBIN BATEMAN, CYNTHIA CANTRELL, fortune to be in Newport, R.I., at a he reminds them that, no matter what PEG CONNOR, KENT OSWALD, CYNTHIA USTA New England Section board of sort of baggage a member may come to SHERMAN, MARY HELEN SPRECHER directors meeting. (Full disclosure: I’m the club with, “We’re the best part of CONTRIBUTING PHOTOGRAPHERS a member of the section’s board for the everyone’s day!” BOB KENAS, DAVID KENAS 2015-2017 term, and also a member of I think many of us who deal in this the USTA national CTA Committee. industry tend to forget that. I’m not WEBMASTER I feel my involvement as a volunteer a club manager or teaching pro, but I GREG RAVEN helps me do my job better—to promote know that amid all the politics and ASSOCIATE EDITOR and grow this sport, and this industry.) personal agendas and other, well, TIM M ARTHUR For those involved in the tennis “crap” we often have to put up with in business, if you ever have the chance, this business, when you get right down EDITORIAL DIRECTION spend some time in Newport. Not only to it, it’s just tennis, and playing this 10TEN MEDIA is the city a wonderful place to visit, but sport is—and should be—the best part TENNIS INDUSTRY Newport is home to the historic, magi- of a person’s day. 48 W 21st St., New York, NY 10010 cal International Tennis Hall of Fame, No matter what our role in this 646-783-1450 which recently underwent a $15 million industry, the fact that we can do what [email protected] renovation and expansion. The Hall we do and know that we’re helping of Fame also is one of the few places people to enjoy this game, live a healthy ADVERTISING DIRECTOR where you can play grass courts. lifestyle and meet others with similar JOHN HANNA (Unfortunately we had a bit of rain on passions should be extremely gratify- 770-650-1102, x.125 [email protected] the afternoon we were supposed to ing to us. We may need to be reminded play, so instead we played in the new of this every now and then—just like APPAREL ADVERTISING indoor facility, then later on the new Adam reminds his sta . But if we want CYNTHIA SHERMAN outdoor hard courts.) this sport to continue to grow, we have 203-558-5911 Our section board, and for that mat- to make sure it remains “the best part [email protected] ter our section’s sta , is made up of pas- of everyone’s day.” sionate and dedicated tennis people— Tennis Industry is published 10 times per year: monthly, January through August with combined and some really good players!—who are issues in September/October and November/ all about growing this sport and getting December, by Tennis Media Company, 48 W 21st St., New York, NY 10010. Periodical postage paid in more people playing. For me, part of Duluth, GA and at additional mailing offi ces (USPS the fun of these meetings is having #004-354). August 2016, Volume 44, Number 8 © 2016 by Tennis Media Company. All rights reserved. the chance to talk tennis with these Tennis Industry, TI and logo are trademarks of colleagues, to hear about what they’re Tennis Media Company. Printed in the U.S.A. Phone advertising: 770-650-1102 x 125. Phone circulation doing to grow the sport locally, to hear and editorial: 646-783-1450. Yearly subscriptions what motivates them and to see their Peter Francesconi $25 in the U.S., $40+ elsewhere. POSTMASTER: Send passion up close. address changes to Tennis Industry, 48 W 21st St., Editorial Director New York, NY 10010. Tennis Industry is the offi cial I was particularly struck by some- [email protected] magazine of the USRSA, TIA and ASBA. thing a fellow board member told me Looking for back issues of Tennis Industry/Racquet when he was describing meetings he Sports Industry? Visit the archives at our website has with his sta . Adam Molda, the at TennisIndustryMag.com for free digital versions. tennis director at Cedardale Health & Fitness in Haverhill, Mass., regularly

4 TennisIndustry August 2016 www.tennisindustrymag.com

08_TI_OurServe(IK).indd 2 6/23/16 10:36 AM TI MAG AD pg.indd 2 6/22/16 1:48 PM 1160517_TECNIFIBRE_REDCODE_TENNIS_INDUS.ai60517_TECNIFIBRE_REDCODE_TENNIS_INDUS.ai 1 17/05/201617/05/2016 18:4618:46 THE REDSURRECTION

C MAXIMUM M SLIDE J POLYETHYLENE WAX CM FULLY IMPREGNATING MJ THE POLYESTER MATRIX

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EXPANDED STRING SLIDE LESS FRICTION MAXIMUM LUBRICATION FASTER SNAPBACK MORE EASIER MAXIMUM DURABILITY TO STRING SPIN Industry News Information to help you run your business

PTR Tennis Tech Conference Annual TIA Tennis Forum & Expo Set for November The PTR’s inaugural Tennis Technol- August 29 in New York City ogy Conference and Expo will be held Nov. 3-4 at the Marriott Resort Hilton undreds of people in the tennis Island in South Carolina. The industry, including key execu- conference will feature interactive ses- tives and leaders, are expected sions covering the latest developments to Hgather at the ninth annual TIA Tennis TENNIS FORUM in products and software to help tennis Forum at the Grand Hyatt New York, coaches and club directors/managers from 8:30 to 10 a.m. on Monday, Aug. 29, run their businesses more effectively. the fi rst day of play at the 2016 US Open. Session topics will include Software In addition to the latest news about Integration for Clubs, Digital Market- the industry and most recent participa- ing, Match Analysis Video Software, tion, equipment and consumer data, Teaching Apps, Green Initiatives, the Forum will honor the two newest On-Court Technology and Racquet inductees into the Tennis Industry Hall Technology with Software Integration. of Fame: community tennis visionary Eve Kraft and the incisive Tennis Week magazine There will be an opportunity to demo founder, editor and publisher Gene Scott (see page 23). on court as well. The Forum also will include a focus on tennis and technology, highlighting innovative “Staying ahead of the curve is vital,” products impacting sports and fi tness activities. says PTR CEO Dan Santorum. “That’s The Tennis Forum is free to attend, but space is limited. Attendees are asked to regis- why PTR has created the fi rst tennis ter at TennisIndustry.org/forum to be assured a spot. Registered attendees will receive a conference dedicated solely to the copy of the 16-page “2016 TIA State of the Industry” report, which outlines key research innovations and technology that will vital to tennis industry businesses and organizations (an executive summary of the help grow the game.” For more infor- report appeared in the July issue of Tennis Industry). mation, visit ptrtennis.org. “Every year, the Tennis Forum generates great interest,” says TIA Executive Jolyn de Boer. “The event has become a gathering place for this industry, where we discuss our ITF Honors Parks, successes and our challenges, honor those who have had a great impact on this sport, Van Nostrand and focus on how we can move this industry forward.” • Brad Parks, the American founder of wheelchair tennis, received the ITF’s highest accolade, the Philippe Chatrier Award, at the 2016 ITF World Champions Dinner in Paris USPTA World Conference during the . Also hon- ored was 81-year-old King Van Set for Indian Wells Nostrand of the U.S., who received the ITF Seniors Award for Outstand- he USPTA World Conference will The World Conference will include a ing Achievement. be held Sept. 25-29 at the Hyatt panel discussion with three members of The World Champions Dinner Regency Indian Wells Resort & the International Tennis Hall of Fame, celebrated the achievements of T the 2015 ITF World Champions, Spa in California. along with two other panel discussions— In addition to educational seminars one with the director of education for the including and Ser- and presentations from some of the CMAA, and one with the USTA on the ena Williams; doubles champions top names in the industry, this year the new USTA National Campus and state of Jean-Julien Rojer and Horia Tecau, schedule has been changed up a bit— young American talent. Noted author and and ; notably with the popular Buying Show Dr. Gerry Faust will speak on the closing junior champions and taking place at the start of the confer- day of the Conference, and USRSA Dalma Galfi ; and wheelchair cham- ence, on Monday, Sept. 26, from 5 to 10 Executive Director Bob Patterson will pions and Jiske Grif- p.m. The USPTA also is off ering a “Virtual off er a specialty course that afternoon. fi oen. The nations of Davis Event Bag,” which replaces the typical For more information or to register for Cup and Fed Cup by BNP Paribas, “promotions pack” of previous years. the conference, visit USPTA.org. • Great Britain and , were also honored.

www.tennisindustrymag.com www.tennisindustrymag.com August 2016 TennisIndustry 7

08_TI_IndustryNews(IK).indd 8 6/23/16 11:18 AM Industry News

IART Symposium Offers Community” photo contest, which is Continuing Ed Credits sponsored by the USTA’s CTA Commit- The 10th annual IART symposium will be tee. Participants are encouraged to held Sept. 23-27 at the Donald E. Stephens submit fun, beautiful and inspirational Convention Center in Chicago. USPTA photos that show how they play tennis members will receive six continuing educa- on their community courts. The goal tion credits and PTR members 10 credits of the contest is to gather photos from when they attend the entire conference. across the country and inspire others to Day passes to the event, which focuses play tennis in their communities. on improving stringing skills and pro shop To enter, photos need to be posted management, are available for the first through Instagram, using #ustaCTA and time. The Sept. 23 kickoff will be at the #MyTennisCommunity to enter. (A Wilson Global Headquarters; Wilson will release must be obtained for recog- also conduct tours of its innovation center nizable subjects; for a minor, one is on Sept. 26. For details and to register required from a parent or guardian.) go to iartsymposium.com or contact Deadline is Aug. 9. [email protected]. Weekly prizes will be awarded. Win- ning photos (as judged by the CTA Com- Enter The 2016 CTA mittee) and will earn the winner’s CTA a Photo Contest tennis equipment package from Wilson There is still time to submit entries worth $200. For details and rules, visit for the “How You Play Tennis in Your usta.com/About-USTA.

USPTA, USTA Florida Break Ground for New Headquarters he USPTA and USTA Florida celebrated the groundbreaking of new headquarters facilities on June 3 at the Lake Nona Sports & Performance TDistrict in Orlando, Fla. The two organizations will be based in a build- ing expected to be completed in April and located across the street from the new USTA National Campus. Pictured at the groundbreaking are (from left) USTA Florida Executive Director Doug Booth, USTA Florida President Nancy Horow- itz, Tavistock Development V.P. Andy Odenbach, USPTA President Chuck Gill and USPTA CEO John Embree. •

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08_TI_IndustryNews(IK).indd 9 6/23/16 11:18 AM Tennis-Industry-PTR-August-2016.qxp_Layout16/8/161:24PMPage1

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For the complete list of PTR workshops, call or visit 843-785-7244 • www.ptrtennis.org Industry News

New Book From Tennis founder of U.S. Realty Advisors, LLC; Ja- Writer Michael Mewshaw mie Majeski, founder and vice chairman Acclaimed author Michael Mewshaw has of Cydcor; Stephen Butzlaff, currently written a new book, “Ad In Ad Out: Collected serving his second term as USTA council Tennis Articles of Michael Mewshaw 1982- chair for Adult Tennis; Mark Leschly, man- 2015.” Mewshaw is the author of “Short aging partner of Rho Capital Partners; Circuit” and the best-selling “Ladies of the Kevin Martinez, vice president of corpo- Court,” about the pro tennis tours. rate citizenship at ESPN; Ken Solomon, Ranging over four decades, “Ad In Ad chairman and CEO of Tennis Channel; Raj Out” provides vivid profi les of Bjorn Borg, R. Vaswani, vice president, law, at John- Gabriella Sabatini, , , son & Johnson (J&J). Andrea Jaeger, , USTA Foundation Names The USTA Foundation has awarded and ; analyzes New Board Members more than $22 million in grants and fi nals; describes the author's own attempts The USTA Foundation, the national scholarships to hundreds of programs. to play the game and discusses controversial charitable organization of the USTA, has subjects including betting and match-fi xing, named seven new members to its board PTI Scholarships Help performance-enhancing drugs, tanking and for three-year terms. Junior Wheelchair Players sexual abuse. All come in for factual exami- “As members of the USTA Foundation Public Tennis Inc. (PTI) has awarded nation, as does the increasing frequency board, these individuals will serve as am- fi ve junior scholarship grants for the PTR with which tournaments are played in sunny bassadors to promote the Foundation’s Wheelchair Tennis Championships. The PTR places for shady people—i.e. in tax havens, mission to utilize tennis and education to Championships, part of the UNIQLO Wheel- repressive states eager to improve their help those in need,” said USTA Founda- chair Tennis Tour and an International Tennis images, and lawless regions where orga- tion Chairman James Blake. “We are - Federation Grade A Junior Tournament, will nized crime has discovered tennis as an ing forward to their ideas and support in be held Sept. 29-Oct. 2 at the Hilton Head excellent way to launder money. achieving and maintaining our goals.” Motorcoach Resort and Chaplin Park Tennis For more, visit unbridledbooks.com. The new directors are: Richard Ader, Center on Hilton Head Island, S.C.

10 TennisIndustry August 2016 www.tennisindustrymag.com www.tennisindustrymag.com

08_TI_IndustryNews(IK).indd 11 6/23/16 11:18 AM Industry News

The scholarships will cover entry fees and accommodations. “These grants can make a program at the Ritz-Carl- LSI Industries will supply difference, as we have seen happen with so Short Sets ton, Bahrain. indirect LED lighting for the many of the juniors who have come through Babolat and Roland indoor courts at the USTA our tournament over the years,” says Tour- Garros have extended their Prince has extended National Campus under partnership through 2019. nament Director and PTR V.P. Julie Jilly. its partnership with top- construction at Lake Nona Babolat provides the offi cial ranked American John in Orlando, Fla. Ball Magnet Keeps Play racquets and stringing ser- Isner as its global brand Moving, Keeps Court Clear vice as well as 60.000 balls ambassador through The Intercollegiate Ten- for the tournament. 2018. A career Prince nis Association has a new player, Isner uses the mailing address: 1130 East Peter Burwash Interna- TeXtreme Warrior 100. University Drive, Suite 115, tional will direct the tennis Tempe, AZ 85281-8402.

The Ball Magnet captures balls that hit the net, keeping them from rolling out onto the court for uninterrupted drills and lessons. Using a series of light- weight, nearly invisible net overlays, balls that hit the net drop down and col- lect near the base, resulting in a safer court for players. With less disruption, there is more time to play and the rhythm of a drill isn’t interrupted. It also makes for easier ball collection. Ball Magnet sets up in minutes on both sides of the net. As a provider for Cardio Tennis, Authorized Providers can receive a discount on the Ball Magnet. Visit ihstennis.com, email [email protected] or call 843-816-1440 for more info. Tennis Resorts Online Names Top Resorts, Camps Tennis Resorts Online recently published its annual rankings of the Top 100 Tennis Resorts and Camps worldwide. Last year’s No. 1 Resort—Kiawah Island Resort in South Carolina—and No. 1 Tennis Camp— Tennis Weeks at the Gstaad Palace in Switzerland—remain on top in their respective categories for 2016. Tennis Resorts Online has released annual rankings every year since 2003. The results are compiled from evaluations submitted by tennis vacationers themselves. Visit tennis- resortsonline.com for the complete lists. Top 5 Tennis Resorts: 1) Kiawah Island Golf Resort, S.C.; 2) Wild Dunes Resort, S.C.; 3) JW Marriott Desert Springs Resort & Spa,

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08_TI_IndustryNews(IK).indd 12 6/23/16 11:37 AM Industry News People Watch winners and will receive paid Three-time French Open Hannah Thompson is the summer internships at Wil- champ is a new tennis director at Hawk’s son's Chicago headquarters. new Global Ambassador for Cay Resort on Duck Key in the International Tennis Hall the Florida Keys. The resort’s The USTA Southern Section of Fame. Kuerten, who was tennis program is managed by has added three Tennis Service inducted in 2012, will play an Cliff Drysdale Tennis. Representatives: David Araiza active role in the Hall's effort to will focus on Hispanic Out- preserve and promote the his- Novak Djokovic beat fellow reach and 10 & Under Tennis; tory of tennis, and to engage Head player in Kelly Hesketh is serving as the global tennis community. the French Open fi nal to win a a part-time TSR (alongside for volunteer development from career Grand Slam. Djokovic Steve Zalinski) for South Caro- 2003 to 2014. He has served as Dartmouth recruit David plays with the Head Graphene lina; Tim McCollum is the new the University of North Carolina- Horneffer of Brookfi eld, Wis., XT Speed while Murray uses TSR for Kentucky. Greensboro Assistant Director and Harvard-bound Alexis Mi- the Graphene XT Radical. for Leadership Development lunovich of Greenwich, Conn., Industry veteran Andrew since last November. won the 2016 USTA National Alexandra Bergman of the Feldman has joined the USTA Junior Scholar Athlete Award, University of Minnesota and Southern Section as direc- Head Penn National Indoor honoring high school players Paul Farah of Oberlin College tor of community develop- Promotions Manager Doug who best demonstrate that are the Wilson/Intercollegiate ment. Feldman, currently of Ganim was inducted as the 58th tennis is the sport of opportuni- Tennis Association National Greensboro, N.C., worked as member into the USA ty for education, advancement Promoters of the Year Award USTA national senior manager Racquetball Hall of Fame. and character development.

TENNIS TUTOR ProLiteProLite TAKE YOUR COACHING TO PlusPlus THE NEXT LEVEL ONE-BUTTON The Coach Youth Tennis TOPSPIN CONTROL online courses and interactive workshops will enhance your Automatically add a medium teaching skills. amount of topspin to all shots with the push of a button! Highlights include: • Teaching tennis skills and fundamentals • Optional full-court oscillator • Organizing age appropriate games and activities • Battery and AC models • Communicating more effectively with children • Portable & Light - only 34 lbs Learn more at #1 selling tennis ball CoachYouthTennis.com machines worldwide From $849 www.sportstutor.com

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08_TI_IndustryNews(IK).indd 13 6/23/16 11:18 AM Calif.; 4) Rancho Valencia, Calif.; 5) Mauna play against top junior competition from Kea Beach Hotel, Hawaii. around the world. Top 5 Tennis Camps: 1) Roy Emerson Players qualified for the team either Tennis Weeks at Gstaad Palace, Switzer- automatically—by meeting criteria that land; 2) Cliff Drysdale Tennis at Omni Ame- includes junior and/or pro ranking, along lia Island Plantation Resort, Fla.; 3) New with tournament results—or through a England Tennis Holidays at Sugarbush, Vt.; qualifying playoff, held in May the USTA 4) Saddlebrook Tennis, Fla.; 5) PBI Tennis Training Center in Boca Raton, Fla. USTA Camp at Bio-Hotel Stanglwirt, Austria. Player Development will provide the national team with training opportuni- Cole Haan Launches ties and coaching and travel assistance to Tennis Shoe Line select ITF junior tournaments. The 2016 Team USA National Junior Girls Team is: of Aventura, Fla.; Elysia Bolton of Cold Spring Harbor, N.Y.; Carson Branstine of Orange, Calif.; Abigail Desiatnikov of Sandy Springs, Ga.; Ellie Douglas of McKinney, Texas; Claire Liu of Thousand Oaks, Calif.; Caty McNally of Cincinnati; and Natasha Subhash of Fairfax, Va. Cole Haan has launched a dual-gender collection, GrandPrø Tennis. The company New Products to Dry says the GrandPrø is a vintage-inspired Hard, Clay Courts tennis shoe that uses “Grand.ØS” technol- ogy to reduce weight, mimic the foot's natural flexibility, offer dynamic breath- ability and provide cushioning for comfort. The women’s shoe weighs 5.6 ounces; the men's weighs 8.8 ounces. Both retail for between $130 and $150. Coinciding with the launch, Cole Haan also announced its “Lighten Up Your Game” campaign. Isner Teams With Nulo For ‘Aces for Animals’ The BATT (Big Absorbent Tennis John Isner and his dog, Magill, are the Towel) dries hard courts quickly and newest ambassadors for Nulo Pet Food. easily by absorbing and spreading “We could not be more excited to have water with its eight microfiber pan- a world-class athlete like John helping els. The material “grabs” water and to raise awareness for premium pet continues to work even when wet, so nutrition,” says Michael Landa, Nulo’s it doesn’t need to be wrung out. The founder & CEO. lightweight, 5- by 2-foot BATT can be Nulo and Isner have also teamed for pulled by hand or hooked up to a cart. an “Aces for Animals” campaign. This It dries quickly, is tear-proof and mold year, Nulo will donate 10 meals of pet and mildew resistant. food to a local animal shelter for every To dry clay courts, and other uses Isner serves at select tournaments. around a tennis facility, the Forever In 2015, Isner smacked 1,260 aces, Towel is made from the same absor- second on the ATP World Tour. bent, fast-dry microfiber material. Larry Karageanes is the director of Eight Girls Named sales for both the BATT and the Forever To USA National Team Towel. For more information, visit bat- Eight top junior girls qualified for the towel.com. 2016 Team USA National Junior Team, a training program designed to give USRSA Announces New MRTs America’s best young players (born in Master Racquet Technicians either 2000 or 2001) opportunities to train Micah Ho—Ontario, Canada together during the summer and travel to Jason Hood—Clearwater, Fla. •

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08_TI_IndustryNews(IK).indd 14 6/23/16 11:18 AM A ONE-STOP SHOP FOR COACHES & ORGANIZERS

Whether you are looking to promote your programs and events or learn the latest coaching tips, the USTA Resource Center has what you’re looking for.

• COACHING & EDUCATIONAL RESOURCES • MARKETING • MATERIALS, INCLUDING CUSTOMIZABLES • VIDEOS • TIPS • • DRILLS • MEDIA ADVISORIES • RULES & REGULATIONS • • PROGRAM GUIDES •

RESOURCES.USTA.COM

© 2016 United States Tennis Association. All rights reserved.

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PS Tennis Industry-CAHILL-JAN2016.indd 1 2016-06-24 1:41 PM Racquet Tech

The Latest and Greatest The annual MRT test benefits stringers, manufacturers and customers. By Bob Patterson

Maintaining MRT status shows that you’re an expert at stringing and up to date on racquet technologies.

ne question we field often from but the MRT test requires the applicant home, over email, or you can mail it in. current Master Racquet Tech- to answer additional questions on each As simple as that may sound, passing O nicians is, “Why do I have to of the varied topics, and also includes the annual update test has some big take an update test every year?” topics such as Frame Technology, impacts with racquet manufacturers. Some feel that because they’ve been Customizing Racquets, and Manufac- By maintaining your MRT designation an MRT for a long time, it’s almost turer’s Technology. each year, you assure racquet compa- condescending to have to take an While we want MRTs to have a work- nies that you’ve been exposed to the annual “update” test. Others point out ing knowledge of frame technology, as latest innovations and technologies. that it’s an “open book” test anyway, so well as how to go about customizing That’s good for them, good for you, why bother? frames to meet the needs of clients, we good for our association, and good for From the beginning, we wanted the also want MRTs to be as current as pos- your customers. They’ll know that they designation of MRT (originally CRT) sible on the ever-evolving technologies are receiving quality work, and are to be a clear step up from the already from manufacturers. Racquet makers more likely to come back for more. distinguished Certified Stringer, and we are constantly using new materials and If you don’t maintain your MRT think it is. That said, to become either construction techniques to separate status, you will automatically return a CS or an MRT requires completing a themselves from their competition— to being a Certified Stringer. But we test with similar practical elements. For and this is why the annual MRT update hope you value the MRT designation each designation, the applicant must test is important. as much as your satisfied customers do, correctly remove a frame’s , Our annual MRT update test is typi- and take the time each year to prove install a new bumper/grommet strip, cally 10 to 20 questions—the number your mastery. It proves that you are an string the frame, build up the handle of new technologies varies from year to expert when it comes to stringing, and size and re-grip the racquet. year; see “New Racquet Technologies” that you are keeping up with anything Much of the written tests for CS or on the facing page for this year’s latest newly introduced in the market. It is

MRT certification also share content, offerings. The exam can be taken at really that simple. • BOB PATTERSON/USRSA PHOTO BY

16 TennisIndustry August 2016

08_TI_RacquetTech(IK).indd 18 6/23/16 12:20 PM 2016 New Racquet Technologies BABOLAT • FSI Spin—An evolution of the Frame String Interaction technology adapted specifically for the Pure Aero line of rac- quets that creates an optimized comfort level and a more open string bed. FSI Spin is a result of grommets more oblong in design, allowing for increased string movement and amplified spin.

DUNLOP • Glide Polymer Grommets—Allows for 27% more string movement and is 40% more durable than traditional grommets and bumper guards.

• SRX—A combination of materials and construction that helps to filter out heavy impact and jarring violent shock impact up to 35% faster, allowing players to feel the ball rather than the collision.

PACIFIC • BXT—The latest iteration of Pacific’s Basalt (volcanic natural mate- rial) technology allows for even more fibers within the same layup matrix, but without added weight. This is due to the reduced amount of resin needed to bond the fibers. It results in more dampening, with enhanced “feel” upon impact, and delivers improved racquet durability.

• Precise Grip System (PGS)—An injection mold handle system which ensures exact handle size, sharper (more defined) bevels, exact weight and precise material stiffness.

WILSON • FST (Fast Speed Technology)— Octagon Frame geometry allows air to flow around the frame—and cuts through the air at an angle of attack for fast racquet-head speed.

08_TI_RacquetTech(IK).indd 19 6/23/16 12:20 PM Youth Instruction

Hitting a Winner The USTA’s 10-and-Under Workshops for coaches and teaching pros reach 100,000 participants. By Ashley Marshall

to its current name of 10-and-Under Workshops. But the feedback has remained consistent. “We have an average feedback rating of 4.77 out of 5.0,” Anderson says. “The reason we’ve had so much success is because we have such good people conducting our workshops.” Workshops are currently held in all 17 USTA sections. An average of 24 coaches attend each three-and-a-half- hour session, and since 2014, comple- tion of one of these workshops is a prerequisite for USPTA and PTR certi- fication. In recent years, online courses have been developed in partnership with the PTR, USPTA and USOC. To keep on top of current trends and best practices, workshop materials are updated every other year, and some of the top minds in sports education and childhood development are invited to attend and speak. “The USTA has moved the whole Coach Youth Tennis program to the next level with its top-of-the-line programming,” says Chris Snyder, the The key to growth in any sport starts USTA Director of Coaching Education USOC’s director of coaching education. with young players—both attracting Kirk Anderson. “If their first experi- “The USOC is proud of the great work them and keeping them. It was with ence in tennis is good, they stay. But if that USTA, PTR and USPTA have done that in mind that the USTA launched that first experience is bad, we’re not by working together for the benefit of a series of workshops in 2000 to help going to get them back.” players and coaches everywhere.” coaches working with entry-level play- Sixteen years ago, the USTA part- “We’ve pioneered a new way to teach ers. The hope was that offering easily nered with 28 of the best certified players,” Anderson says. “We want kids accessible workshops would increase coaches and Master Professionals in to play to learn. We have them in small the number of quality coaches and America. The first training workshops groups where they work on tactics first, teaching pros working with novice and were held in Hilton Head Island, S.C., then we teach the technique.” first-time players, who are more likely the home of the PTR, and Houston, Between the online classes and to play at local parks, CTAs and NJTLs. home of the USPTA. That first year, 23 on-court workshops, coaches and staff This summer, the transformative workshops attracted 567 participants. have all the skills they need to run suc- program reaches a milestone, as the The program expanded each year, cessful programs and events—and keep USTA welcomes its 100,000th coach to and has been rebranded several young players coming back for more. • a live coach workshop. times—from Developmental Coaches “It’s less about teaching tennis and Workshops to Recreational Coaches For more on online and on-court work-

more about teaching children,” says Workshops to QuickStart Workshops shops, visit CoachYouthTennis.com. USTA PHOTO COURTESY

18 TennisIndustry August 2016

08_TI_CoachWorkshops(IK).indd 17 6/23/16 12:23 PM DECOTURF, THE OFFICIAL SURFACE CHOICE OF THE US OPEN

California Sports Surfaces, is the world’s largest manufacturer of acrylic sports surfacing systems and surface preparation products.

150 Dascomb Road Andover, MA 01810 USA 978.623.9980 |www.californiasportssurfaces.com www.decoturf.com Company Profile

Taking Care of (Family) Business With a focus on customers and relationships, Nova Sports USA continues build up its ‘family’ around the world. By Cindy Cantrell

Nova Sports USA, a third- generation family company, has surfaced tennis courts for such prestigious events as the final.

assistance. Employees also can act immediately on customer feedback. Plus, with a full-time chemist on staff, the company continually develops new products. “We’re always looking for ways to advance our current product line, s is the case with many founded Nova Sports USA with the along with bringing innovative sys- family-owned businesses, desire to manufacture the highest qual- tems to the market,” says Righter. Jacob Righter says he ity sport surfaces. It was a family affair Nova’s early developments include must occasionally address from the start, involving their sons: Jef- an elastomeric caulking system, mold/ Athe misconception that Nova Sports frey managed production and product mildew resistant formulations and USA is a small operation. In fact, the development for 15 years, and Robert, unique low-abrasive textured surfaces. 25,000-square-foot corporate head- now president, joined as marketing In 2015, Chief Chemist David Com- quarters and factory in Milford, Mass., director in 1995. Robert’s twin, Bill, mito developed a first-of-its-kind is one of the largest manufacturers of now chief financial officer, came on epoxy primer for concrete that not acrylic sport surfacing in the world. board as sales manager in 1998. only controls vapor emission, but also “We grew by word of mouth— Bill’s son, Joe, is the company’s eliminates two previously necessary through people playing on our surfaces logistics manager, and Jacob took over steps in the concrete coating process. and builders recommending us to other his father Robert’s former sales and According to Righter, Nova Sports contractors—and now we’re working marketing duties in 2005. According to USA is also unique because produc- in all 50 states and over 40 countries,” Jacob, other staff members and long- ing acrylic sports surfacing is its sole says Righter, the sales and marketing time customers alike are considered focus. “Every product we manufacture director. “If anyone in any country extended family members. has a unique acrylic blend appropriate wants a coating—indoors or outdoors, “For my dad, traveling to see custom- for that sport,” he says, noting that over asphalt or concrete—we can get an ers who go back 20 or 25 years is like using a proprietary mix of factory- experienced installer there.” going to see old friends,” he says. added texture adds years of life expec- The company was started in 1984, Customers benefit from the close- tancy to the respective surfaces. when the late Benjamin Righter—for- knit nature of the company, which Since it is privately owned and merly president of Tru-Flex Recre- means every employee is empowered to operated, Nova Sports USA retains full

ational Coatings—and his wife, Ruth, provide technical and customer service control over the manufacturing pro- USA SPORTS NOVA PHOTOS COURTESY

20 TennisIndustry August 2016

08_TI_CompanyProfile(IK).indd 17 6/23/16 12:44 PM PHOTOS COURTESY NOVA SPORTS USA 08_TI_CompanyProfile(IK).indd 18 LEED certification fromtheU.S. Green ing products, aninstaller applyingfor ucts. “Just by usingoneofoursurfac- possible througheco-friendlyprod- the smallest environmental footprint important, says Righter, isleaving reflect thecompany’s values. Equally ized andproducedinways thatmost cess, allowing coatingstobecustom- and medium-fast tournamentplay, dealer network.” be donewithoutastrong, experienced architect toenduser, andthiscouldn’t strive fortotal satisfaction, from applying ourcoatings,” hesays. “We “We’re astheinstallers onlyasgood installers andtenniscourtcontractors. tance ofhaving anetwork oftrained credits ontheirproject,” Rightersays. Building Councilcanearnuptothree Classified by theITFformedium- Righter acknowledgestheimpor annual salesgrowth for president, Nova Sports the pastseveral years. percent to15percent USA hasreported 10 According toits -

willingly provides technicalsupport. isn’t selected,Rightersays thecompany America. Buteven whenitsproduct games inAsia,EuropeandCentral NCAA championshipsandnational the ATP Masters 1000atToronto, including theDavis andFed Cupfinals, used athundredsofevents worldwide, Novacrylic surfacingsystems have been it ifmy daughtertakes over someday, I’dmake ittothethirdgeneration. love Righter says. “Not alot ofcompanies USA suchaloyal customer base. mentality thathasearnedNova Sports It’s thiswhat’s-best-for-the-industry livelihood. It’s partofus.” • because thiscompany ismorethanour “We take alot ofprideinwhatwedo,” 6/23/16 12:44PM Register Now for 9th TENNIS FORUM TIA Tennis Forum In New York Aug. 29

Register now for the ninth annual TIA research, equipment sales data, grassroots the market that are impacting sports and Tennis Forum, which will be Monday, Aug. initiatives, Youth Tennis, updates from the fitness activities. The event continues the 29, on the Ballroom level of the Grand USTA, and more. Registered attendees will focus given to technology products at the Hyatt New York City, right before play receive a copy of the 16-page “2016 TIA recent TIA “Tennis Tech Fair” held in Miami. begins at the 2016 US Open. In addition State of the Industry” report. The Forum will conclude with a ceremony to presenting the latest news about the The Forum also will outline pathways honoring the 11th and 12th inductees into tennis industry, the Forum will include a to increasing the number of “core” tennis the Tennis Industry Hall of Fame. Kraft, who ceremony honoring the two inductees into players, ways to better define and boost died in 1999, was a visionary when it came the Tennis Industry Hall of Fame: Eve Kraft the economic growth and impact of the to bringing tennis into local communities. and Eugene Scott. tennis industry, and effective ways to Scott, who passed away in 2006, was the The Tennis Forum is free to attend, distribute clear, consistent messaging incisive founder, publisher and editor of but space is limited so attendees should of health, fitness and the reasons to play Tennis Week magazine. register at TennisIndustry.org/forum. At the tennis. In addition, this year the TIA will Forum, attendees will hear about the most present a Tennis & Technology focus that To register for the Tennis Forum, visit recent tennis participation and consumer will highlight many innovative products on TennisIndustry.org/forum.

Save the Date: T.O.M. Conference March 27-29 The TIA will present a Tennis Owners & Managers (T.O.M.) Conference to grow tennis businesses and bring in more tennis players. The March 27-29, 2017, in Orlando, Fla. This fifth annual conference will 2017 conference in Orlando will include a site tour of the USTA be at the Rosen Shingle Creek Resort. National Campus at Lake Nona—the new The T.O.M. Conference will bring together ORLANDO 2017 Home of American Tennis—with its 102 courts. leading experts in facility management and (Previous T.O.M. Conferences, in Miami in development, programming and staffing, and March 2016 and in Indian Wells in 2015, were other key areas to provide vital information held in conjunction with professional events.) Stay tuned for more information on registering for the 2017 conference.

22 TennisIndustry August 2016 Join the TIA . . . Increase Your Profits . . . Grow the Game . . . www.TennisIndustry.org Tennis Industry Hall of Fame To Induct Pioneers Eve Kraft and Eugene Scott WEBINAR LEARNING SERIES Community tennis pioneer Eve Kraft and tennis journalist and player Eugene Scott are the 2016 inductees into the Tennis Industry Hall of Fame. Both will be inducted posthumously at a TIA Webinar Series ceremony in New York, during the TIA Tennis Forum on Aug. 29. Kraft was a visionary when it Attracts Hundreds came to bringing tennis into local As of mid-June, nearly 1,000 people had registered for webinars in the communities. In 2001 the USTA TIA’s educational series offered through August. The PTR and USPTA offer renamed its annual Community Continuing Education Credits for those who attend the webinars, and Service Award in honor of Kraft, who Tennis Australia is promoting the series for coach development. Many died in 1999. The Eve Kraft Community of the webinar topics for this “learning series” have been adapted from Service Award is the highest award presentations at the Tennis Owners & Managers Conference that was held given for community tennis and in Miami this past March. recognizes volunteer tennis leaders Upcoming live webinars include (all times Eastern; dates, times and for significant contributions made topics subject to change): to tennis development in their communities. • July 19, 1 p.m.—Tennis Trends: Is Your Facility Current & Relevant Scott was the founder, publisher in Today’s Tennis Marketplace? by Rod Heckelman and editor of Tennis Week magazine, • July 21, 1 p.m.—Strategic Management (part 4 of 6): the Value where his column, “Vantage Point,” Gap and Value Enhancement, by Jim Bates was considered a must-read, and he • Aug. 2, 1 p.m.—Best Practices for Developing & Maintaining a ranked as high as No. 4 in the U.S. Successful Junior Development Program, by Ajay Pant as an amateur tennis player in 1963. • Aug. 4, 1 p.m.—Successful Marketing & Sales for Your Facility: Scott, who died in 2006, was inducted Ask the Expert (part 4 of 4), by Casey Conrad into the International Tennis Hall of Fame in 2008 in the “contributor” • Aug. 9, 1 p.m.—PlaySight and the New “Smart Court” Technology: category. Each year, the International How It Can Help Your Players and Your Business, by Jeff Angus Tennis Hall of Fame gives the Eugene Scott Award to • Aug. 10, 1 p.m.—Cardio Tennis: Benefits for Coaches, Facilities honor an individual “who embodies Scott’s commitment to and Consumers, by Michele Krause communicating honestly and critically about the game, and • Aug. 11, 1 p.m.—Strategic Management (part 5 of 6): The 5-Letter who has had a significant impact on the tennis world.” Dirty Word—Taxes, by Jim Bates Kraft and Scott become the 11th and 12th inductees into • Aug. 17, 2 p.m.—Critical Components for Running a Successful the Tennis Industry Hall of Fame. “We are excited to have Eve Tennis Facility (part 3 of 3): Staff Development & Training for Kraft and Gene Scott as our 2016 inductees into the Tennis Profit,by Greg Lappin Industry Hall of Fame,” said TIA President Jeff Williams, the chair of the Tennis Industry Hall of Fame Committee. “Their • Aug 18, 1 p.m.—Strategic Management (part 6 of 6): The Wrap-Up contributions to tennis continue to help this sport and industry and Action Plans, by Jim Bates to grow, and continue to impact peoples’ lives for the better.” Other webinars for August yet to be scheduled include: The Tennis Industry Hall of Fame was created in 2008 to • Successful Programming, by Mike Woody recognize those individuals—inventors, founders, innovators • POP Tennis: The New Short Court Tennis Phenomenon, and contributors—who have made a significant impact on by Jerry Pham the sport of tennis. The Tennis Industry Hall of Fame currently has 10 inductees: Howard Head (2008), Dennis Van der Meer • Racquet Service and USRSA Resources for Pro Shops & (2008), Alan Schwartz (2009), (2010), Nick Specialty Retailers, by Bob Patterson Bollettieri (2011), Howard Gill Jr. (2013), Walter • How To Do Your Own Local Economic Impact Study To Promote (2013), Sheldon Westervelt (2013), Jim Baugh (2014) and Tennis In Your Community, by Keith Storey Peter Burwash (2015). To attend the ninth annual TIA Tennis Forum in New A number of webinars have already taken place in June and early July,

York, which will include the In nder vento and TIA members have access to all webinar recordings (contact brian@ ou r F C r o o n Tennis Industry Hall of Fame t tr tennisindustry.org to access a specific webinar). Non-TIA members can view a ib v u o t n o n r induction ceremony for Eve I select webinars that have already taken place on vimeo.com/tennisindustry. Kraft and Gene Scott, visit Tennis Industry For more information and for the complete schedule through August, and TennisIndustry.org/forum. HALL OF FAME to register for a webinar, visit TennisIndustry.org/webinars.

Join the TIA . . . Increase Your Profits . . . Grow the Game . . . www.TennisIndustry.org August 2016 TennisIndustry 23 AWARDS TI Champions of Tennis Honor Roll

ur January 2016 issue marked the 15th year that As you can see on this list, many of our past Champions of we’ve named our Champions of Tennis winners. As Tennis winners are still at it—still dedicated to making this Owe start the process for picking this year’s Champi- sport the best it can be, to bringing in new participants, to ons of Tennis, we’d like to recognize all of those past win- supplying players with equipment and places to play, and to ners—people, businesses, organizations—that have helped making tennis businesses grow. We salute our past Champi- to make a difference in tennis, and in the business of tennis. ons for their continuing dedication to tennis! •

Person of the Year 2005: Brookhaven Country Club 2008: Jim Haneklau 2015: Mike Woody 2004: Indian Creek Racquet Club 2007: Hunter Hines 2014: Bahram Akradi 2003: New Albany Country Club 2006: Jim Willwerth 2013: Virgil Christian 2002: Woodfield Country Club 2005: Kay Barney 2012: Susan DiBiase Municipal Facility of the Year 2004: Dustin Perry 2011: Pat Freebody 2015: Gates Tennis Center 2003: Bob Strimel 2010: Jon Muir 2014: Indian Wells Tennis Garden 2002: Bob Pfaender 2009: Eric Babolat 2013: Baseline Tennis Center (U. of Minn.) 2001: Sheri Norris & David Blakeley 2008: Dave Haggerty 2012: Southlake Tennis Center Grassroots Champion of the Year 2007: George Napier 2011: Roger Scott Tennis Club 2015: Tim Blenkiron 2006: Kirk Anderson 2010: Copeland-Cox Tennis Center 2014: Ellen Miller 2005: Max Brownlee 2009: Reffkin Tennis Center 2013: Carla O’Connor 2004: Arlen Kantarian 2008: Surprise Tennis & Racquet Complex 2012: Danice Brown 2003: Jim Baugh & Kurt Kamperman 2007: Arthur Ashe Youth Tennis & Education 2011: Brenda Gilmore 2002: Alan Schwartz 2006: Cary Tennis Park 2010: Robert Pangrazi Tennis Industry Service Award 2005: John Drew Smith Tennis Center 2009: Lisa Stone & Susan Chambers 2015: David LaSota 2004: Lexington County Tennis Complex 2008: Sue Jollensten Pro/Specialty Retailer of the Year 2003: Midland Community Tennis Center 2007: Dan Vonk 2015: Indianapolis Racquet Club 2002: Cooper Tennis Complex 2006: Beverly Bourguet 2014: Your Serve Tennis 2001: George E. Barnes Tennis Center 2005: Shirley Ruane 2013: Serious Tennis Builder of the Year 2004: Gwen & Dan Ramras 2012: Tennis Town 2015: Lower Brothers Co. Inc. 2003: Scott Biron 2011: All About Tennis 2014: Trans Texas Tennis 2002: Mark Platt 2010: NYC Racquet Sports 2013: Fred Kolkmann Tennis & Sport Surfaces 2001: Donna Owens 2009: Tennis Express 2012: Baseline Sports Construction Junior Tennis Champion of the Year 2008: Tennis & Golf Co. 2011: Leslie Coatings Inc. 2015: Phil Parrish 2007: Michael Lynne’s Tennis Shop 2010: Pro-Sport Construction 2014: Jack Newman 2006: Swetka’s Tennis Shop 2009: DeRosa Tennis Contractors 2013: Vesa Ponkka 2005: Racquet World 2008: Boston Tennis Court Construction 2012: Todd Dissly 2004: Players Choice Tennis 2007: Sportsline Inc. 2011: Jeff Rothstein 2003: Advantage Yours 2006: Courtsmiths 2010: Butch Staples & Leah Friedman 2002: Chicago Tennis & Golf 2005: Fast-Dry Companies 2009: Dan Faber 2001: Dale Queen 2004: Zaino Tennis Court 2008: Chuck Kuhle Private Facility of the Year 2003: General Acrylics 2007: Craig Jones 2015: Bonita Bay Tennis Center 2002: Cape & Island Tennis and Track 2006: Bwana Chakar Simba 2014: Army Navy Country Club 2001: Welch Tennis Courts 2005: Wayne St. Peter 2013: Tennisclub of the Low Country at Rose Hill Sales Rep of the Year 2004: Emma Hubbs 2012: Life Time Fitness 2015: Carrie Cimino 2003: Phyllis Greene 2011: Western Racquet Club 2014: Allan Iverson 2002: LaMont Bryant 2010: The Polo Club 2013: Richard Mennig 2001: Ned Eames 2009: Reynolds Plantation 2012: Joe Habenschuss Wheelchair Tennis Champion of the Year 2008: Boar’s Head Sports Club 2011: Lee Sponaugle 2015: Randy Ortwein 2007: Meadow Creek Tennis & Fitness 2010: Rick Walsh 2014: Paul Walker 2006: Midtown Tennis Center 2009: Tracy Lynch 2013: Nick Taylor

24 TennisIndustry August 2016 www.tennisindustrymag.com www.tennisindustrymag.com

08_TI_ChampionsHonor(IK).indd 1 6/23/16 2:25 PM PRESENTS CHAMPIONS OF TENNIS 2016

2012: Curt & Lynn Bender 2009: Darling Tennis Center 2012: Top-A-Court Tennis 2011: Jeremiah Yolkut 2008: Roswell Park & Rec 2011: Hinding Tennis 2010: Harlon Matthews 2007: Fort Lauderdale Park & Rec NJTL of the Year 2009: Dean Oba 2006: USTA Billie Jean King National Tennis Center 2015: Portland After School Tennis & Education 2008: Michael Mercier 2005: Scalzi Park Adult Tennis Provider of the Year 2007: Jason Harnett Mass Merchant/Chain of the Year 2015: Sets in the City Southwest 2006: Bruce Karr 2011: PGA Tour Superstores Innovative Tennis Event of the Year 2005: Karin Korb 2008: Sport Chalet 2014: The Tennis Congress 2004: Julie Jilly 2007: The Sports Authority USTA Section of Year 2003: Dan James 2006: PGA Tour Superstores 2015: Florida 2002: Tina Dale 2005: Golfsmith 2014: Intermountain 2001: Nancy Olson 2004: City Sports 2013: Eastern Community Tennis Association of the Year 2003: Sport Chalet 2012: Northern California 2015: Corpus Christi Tennis Association 2002: Dick’s Sporting Goods 2011: Middle States 2014: InnerCity Tennis Foundation 2001: Galyan’s 2010: Southern 2013: Dallas Tennis Association High School Coach of the Year 2009: Midwest 2012: Tri-County CTA 2015: Danny Espinosa 2008: Pacifi c Northwest 2011: Bucks County Tennis Association 2014: Laurie Martin 2007: Florida 2010: Southern Crescent Tennis Association 2013: Ken Griffi th 2006: Texas 2009: Western Wake Tennis Association 2012: Terry Valdez 2005: Florida 2008: Lee County Tennis Association 2011: Jim Neal and Jim Solomon 2004: Pacifi c Northwest 2007: Grants Pass CTA 2010: Bill Wagstaff 2003: Southern 2006: Montgomery County Tennis Association 2009: Rich Johns 2002: Northern 2005: Baltimore Tennis Patrons 2008: Sue Bordainick 2001: New England 2004: Pikes Peak CTA 2007: Marian DeWane PTR Member of the Year 2003: Milwaukee Tennis & Education Foundation 2006: David Steinbach 2015: Mark Kovacs 2002: Macon Tennis Association Online Retailer of the Year 2014: Nigel Pugh 2001: Homewood-Flossmoor 2005: Tennis Warehouse 2013: Robert Carlbo Stringer of the Year Tennis Advocate of the Year 2012: Roy Barth 2015: Julian Li 2015: Rex Maynard 2011: Jorge Capestany 2014: David Yamane 2014: Shima and Joe Grover 2010: Rodney Harmon 2013: Chuck Hakansson 2013: Robert Walsh 2009: Ken DeHart 2012: John Gugel 2012: Nancy McGinley 2008: Jorge Andrew 2011: Todd Mobley 2011: Mike Woody 2007: Luke Jensen 2010: Tom Parry 2010: Robin Jones 2006: Ajay Pant 2009: Ron Rocchi 2009: Ellen Doll 2005: Lisa Duncan 2008: Nate Ferguson Park & Recreation Agency of the Year USPTA Member of the Year 2007: Tim Strawn 2014: Washington, D.C. Parks & Recreation 2015: Jorge Capestany 2006: Grant Morgan 2013: Lexington Co. Rec. & Aging Commission 2014: Randy Mattingley 2005: Bob Patterson 2012: Reston Association 2013: Avis Murray 2004: Randy Stephenson 2011: Tualatin Hills Park & Rec District 2012: David Porter Public Park of the Year Youth Tennis Provider of the Year 2011: Feisal Hassan 2015: Peter Igo Park 2015: David Colby 2010: Ron Woods 2014: Mercer County Park Tennis Center 2014: Simon Gale 2009: Robert Greene Jr. 2013: BNA Bank Park Youth Tennis Facility Developer of the Year 2008: Tom Sweitzer 2012: Kiest Park 2015: Zaino Tennis Courts Inc. 2007: Mike Van Zutphen 2011: Cadwalader Park 2014: Signature Tennis Inc. 2006: Brett Hobden 2010: Dwight Davis Tennis Center 2013: Fast-Dry Courts Inc. 2005: Bob Reed

Send Us Your TI Champions of Tennis Nominations To nominate for Tennis Industry’s 2016 Champions of Tennis, email [email protected], and put “Champions” in the sub- ject line. In the email, include the category, the name of the person or organization you are nominating, contact info (phone and email) for the nominee, and—briefl y—some information about the nominee, including a website address if appropriate. All nominations will be kept confi dential, but we’d also like your name and contact info, in case we have questions. Deadline for nominations: Sept. 1, 2016.

www.tennisindustrymag.com www.tennisindustrymag.com August 2016 TennisIndustry 25

08_TI_ChampionsHonor(IK).indd 2 6/23/16 2:25 PM ads.indd 6 4/29/16 12:43 PM Machine Learning What do you need in a stringing machine? Use our exclusive guide to find the unit that best fits your business. By Bob Patterson

Assess Your Needs the machine will bring in Choosing the right machine over the expected life to get for you and your business an idea of the potential of starts with assessing your return on investment. You needs. Beyond convenience, may be surprised at how comfort and efficiency, what little that machine actually do you need the machine costs in the long run. to do for you? What features are important, what do you Take a Test Drive need, and what would just Once you’ve picked out be nice to have? If you are three or four machines, try a high-volume operation to demo them. If the vendor stringing 20 or more rac- cannot provide a machine quets a day, having a quick- to try, perhaps they can mounting system may allow arrange for you to string on you to increase capacity. If one at another dealer after you only string four or five hours. Nothing takes the frames a week, that may not place of actually operating be a high-priority feature. the machine, especially if it By assessing your needs, is a big deviation from your you can then make a list of current machine. “must-have” features. This Don’t forget customer will be your first cut, elimi- support and post-sale ike all equipment today, stringing machines con- nating all machines that do service, along with the war- tinue to evolve. But even with automation, digital not meet that criteria. Next, ranty. This is vital, and even screens and other bells and whistles, the basics of look at features you would more so if you only have one a stringing machine haven’t changed in decades. like to have but that may not machine. Before making L A good stringing machine must provide ade- necessarily be essential, and your final choice, make sure quate support to the frame during stringing. It needs to pull narrow the list further. you know the company’s the set tension accurately, and the clamps need to hold and Of course, consider your policy for repairs and turn- maintain that tension without damaging the string or frame. budget. Remember, this around time, and if loaner All the rest is convenience, comfort and efficiency. is an investment—it’s not machines are available. With more than 50 machines to choose from, the task uncommon for a stringing Picking the right machine of selecting a new unit can be intimidating. That’s why we machine to last 10 years or is important. Let our guide created our Guide to Stringing Machines, which provides a more, even in a high-volume help you find what best fits

KATRINA TROTTER KATRINA comprehensive look at everything on the market today. shop. Consider the money your business needs. •

www.tennisindustrymag.com August 2016 TennisIndustry 27

USE_08_TI_StringMachineIntro(IK).indd 2 6/24/16 12:25 PM Stringing Machines on the Market

Model Price Warranty (MSRP) (years)

Turntable Lock Tennis RacquetballSquash Height Tabletop StandardTabletop OptionLeveling PadsLeveling on Tabletop PadsHeight on StandAdjustableMounting2-Point Mounting4-Point Mounting5-Point Mounting6-Point Mounting 360-DegreeTurntable Rotation SpeedTensioning ControlDrop WeightFull Clutch-DropRatchet System-DropHand Crank2-Sided CrankElectric Beeps On/OffMultiple SpeedConstant Pull LockoutPull PrestretchLinear PullSelf-ElevatingAutomated Linear Pull Tension Release Alpha • 800-922-9024 • www.alphatennis.com • [email protected] Stand IncludedStand Available Pioneer DC Plus $489 5 x x x x x x x x x x x x x x x x x x x x x Revo 4000 $679 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x Axis Pro $799 5 x x x x x x x x x x x x x x x x x x x x x $15 x x x x x x x Apex Speed $1,099 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x Ghost 2 $2,795 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Babolat • 877-316-9435 • www.babolat.com Sensor $5,795 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Sensor Expert $8,500 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 1 Star 5 $3,695 3 or 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Racket Station - First $3,995 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 2 Racket Station - First Link $5,795 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 2 Racket Station - Perf $6,595 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 2 Racket Station - Perf Link $7,895 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 2 Racket Station - Ultimate Link $9,395 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 2 Gamma • 800-333-0337 • www.gammasports.com X-2 $179 Life x x x x $119 x x x x x x x x x x x x x x $29 x x x x x x x Progression 200 $174 Life x x x x x x x x x x x x x x x x x $29 x x x x x x x Progression 602 $369 5 x x x x $119 x x x x x x x x x x x x x x $29 x x x x x x x X-6 $379 5 x x x x $119 x x x x x x x x x x x x x x $29 x x x x x x x Progression 602 FC $499 5 x x x x $119 x x x x x x x x x x x x x x x $29 x x x x x x x X-6 FC $509 5 x x x x $119 x x x x x x x x x x x x x x x $29 x x x x x x x Progression ST II $749 5 x x x x $119 x x x x x x x x x x x x x x x x x x $29 x x x x x x x x x X-ST $759 5 x x x x $119 x x x x x x x x x x x x x x x x x x $29 x x x x x x x x x Progression Els $1,169 5 x x x x $119 x x x x x x x x x x x x $35 x x x x x x x x x x x $29 x x x x x x x x x X-Els $1,179 5 x x x x $119 x x x x x x x x x x x x $35 x x x x x x x x x x x $29 x x x x x x x x x 5003 w/6pt QM System $979 5 x x x x x x x x x x x x x x x x x x x x x x $29 x x x x x x x x x 5003 w/6pt QM SC System $1,079 5 x x x x x x x x x x x x x x x x x x x x x x $29 x x x x x x x x x 5003 w/2pt SC System $1,179 5 x x x x x x x x x x x x x x x x x x x x x x $29 x x x x x x x x x 6004 w/6pt SM SC System $1,349 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 6004 w/2pt SC System $1,349 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 6900 Els w/6pt SM SC System $1,949 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 6900 Els w/2pt SC System $1,949 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 7900 Els w/6pt QM System $2,299 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 7900 Els w/6pt QM SC System $2,399 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 7900 Els w/2pt SC System $2,499 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 8900 Els w/6pt SM SC System $3,399 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 8900 Els w/2pt SC System $3,399 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 9900 Els w/6pt SM SC System $3,899 5 x x x x x x x x @ x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 3 9900 Els w/2pt SC System $3,899 5 x x x x x x x x @ x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 3 Klipper USA • 800-522-5547 • www.klipperusa.com Klippermate $159 Life x x x x $115 x x x x x x x x x x x x x x x x x x 4 Klippermate Bad’ton $179 Life x $115 x x x x x x x x x x x x x x x x x x 4 280-CS $245 10 x x x x $115 x x x x x x x x x x x x x x x x x x 4 440-CS $445 10 x x x x $115 x x x x x x x x x x x x x x x x x 5 Pacific North America LLC • 941-795-1789 • www.pacific.com • [email protected] Digital DX8 $9,995 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x $895 x x x x Digital 700 $7,995 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x $45 x x x $395 x x x x Tronic DX6 $6,495 2 x x x x x x x x x x x x x x x x x x x x x x x x $795 x x x x Prince • 800-283-6647 • www.princetennis.com Neos 1000 $1,099 3 x x x x x x x x x x x x x x x x x x x x x x x Neos 1500 $1,299 3 x x x x x x x x x x x x x x x x x x x x x x x x x x x Prince 7000 $5,000 3 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 6 Stringway • 800-922-9024 • www.alphatennis.com M100 - O92 - TH $628 10 x x x x x x x x x x x x x x x M100 - O92 - T92 $892 10 x x x x x x x x x x x x x x x ML100con - O92 - TH $696 10 x x x x x x x x x x x x x x x x ML100con-O92 - T92 $962 10 x x x x x x x x x x x x x x x x x x ML120con - O92 - T92 $1,058 10 x x x x x x x x x x x x x x x MS 200con T92 $1,300 10 x x x x x x x x x x x x x x x x x x x x

1 - Magnetic auto clamp base release 3 - Motorized Height Adjustment 2 - New Babolat machines are fully upgradable to the next level of machine; 4 - Flying clamp starting pins Two different stands available: manual ($385) or electric ($1,295) 5 -Single swivel fixed clamp, flying clamp starting pins 6 - Accessory drawer; available with either 4-point or 6-point mounting system

28 TennisIndustry August 2016 www.tennisindustrymag.com www.tennisindustrymag.com

StringingMachineChart(IK).indd 1 6/24/16 10:00 AM Diablo/Nosecone RotationalFoot Tensioner PedalPounds Tension &ActivatorManual Kilos Tension CalibrationSelf-Calibrating AdjustableDiamond CoatKnob/Dial TensionPlus/Minus Tension Head Grip SettingFull Touchpad Keypad LED/LCDTension Tension Set Setting TensionMultilingual DisplayKnot Touch Tensioning ScreenRemovable Display ElectricClamping Tensioner UnitFixed ClampsDual on Swivel GlideDual Bars Double Swivel Action360-Degree Single Fixed ActionDiamond Clamps Fixed DustAutomated on Glide Clamps BarsNo Base Tool ReleaseNeededExtra Clampsto Features AdjustTool Clamps Tray Cover IncludedCover AvailableString Measurer Reel Rack Racquet StandCabinet WithWeight DrawersUnder 50 50-75lbs. lbs.Over 75 lbs. Tools IncludedStarting ClampDiagonal CuttersNeedle NoseAwl Pliers Flying ClampAssembly Instructions/VideoOwners Manual/VideoGuiding AwlBent-Nose AssemblyPliers Tools Notes Alpha • 800-922-9024 • www.alphatennis.com • [email protected] Flying Clamps Built-In Ruler Pioneer DC Plus $489 5 x x x x x x x x x x x x x x x x x x x x x Revo 4000 $679 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x Axis Pro $799 5 x x x x x x x x x x x x x x x x x x x x x $15 x x x x x x x Apex Speed $1,099 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x Ghost 2 $2,795 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Babolat • 877-316-9435 • www.babolat.com Sensor $5,795 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Sensor Expert $8,500 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 1 Star 5 $3,695 3 or 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Racket Station - First $3,995 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 2 Racket Station - First Link $5,795 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 2 Racket Station - Perf $6,595 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 2 Racket Station - Perf Link $7,895 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 2 Racket Station - Ultimate Link $9,395 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 2 Gamma • 800-333-0337 • www.gammasports.com X-2 $179 Life x x x x $119 x x x x x x x x x x x x x x $29 x x x x x x x Progression 200 $174 Life x x x x x x x x x x x x x x x x x $29 x x x x x x x Progression 602 $369 5 x x x x $119 x x x x x x x x x x x x x x $29 x x x x x x x X-6 $379 5 x x x x $119 x x x x x x x x x x x x x x $29 x x x x x x x Progression 602 FC $499 5 x x x x $119 x x x x x x x x x x x x x x x $29 x x x x x x x X-6 FC $509 5 x x x x $119 x x x x x x x x x x x x x x x $29 x x x x x x x Progression ST II $749 5 x x x x $119 x x x x x x x x x x x x x x x x x x $29 x x x x x x x x x X-ST $759 5 x x x x $119 x x x x x x x x x x x x x x x x x x $29 x x x x x x x x x Progression Els $1,169 5 x x x x $119 x x x x x x x x x x x x $35 x x x x x x x x x x x $29 x x x x x x x x x X-Els $1,179 5 x x x x $119 x x x x x x x x x x x x $35 x x x x x x x x x x x $29 x x x x x x x x x 5003 w/6pt QM System $979 5 x x x x x x x x x x x x x x x x x x x x x x $29 x x x x x x x x x 5003 w/6pt QM SC System $1,079 5 x x x x x x x x x x x x x x x x x x x x x x $29 x x x x x x x x x 5003 w/2pt SC System $1,179 5 x x x x x x x x x x x x x x x x x x x x x x $29 x x x x x x x x x 6004 w/6pt SM SC System $1,349 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 6004 w/2pt SC System $1,349 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 6900 Els w/6pt SM SC System $1,949 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 6900 Els w/2pt SC System $1,949 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 7900 Els w/6pt QM System $2,299 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 7900 Els w/6pt QM SC System $2,399 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 7900 Els w/2pt SC System $2,499 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 8900 Els w/6pt SM SC System $3,399 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 8900 Els w/2pt SC System $3,399 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 9900 Els w/6pt SM SC System $3,899 5 x x x x x x x x @ x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 3 9900 Els w/2pt SC System $3,899 5 x x x x x x x x @ x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 3 Klipper USA • 800-522-5547 • www.klipperusa.com Klippermate $159 Life x x x x $115 x x x x x x x x x x x x x x x x x x 4 Klippermate Bad’ton $179 Life x $115 x x x x x x x x x x x x x x x x x x 4 280-CS $245 10 x x x x $115 x x x x x x x x x x x x x x x x x x 4 440-CS $445 10 x x x x $115 x x x x x x x x x x x x x x x x x 5 Pacific North America LLC • 941-795-1789 • www.pacific.com • [email protected] Digital DX8 $9,995 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x $895 x x x x Digital 700 $7,995 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x $45 x x x $395 x x x x Tronic DX6 $6,495 2 x x x x x x x x x x x x x x x x x x x x x x x x $795 x x x x Prince • 800-283-6647 • www.princetennis.com Neos 1000 $1,099 3 x x x x x x x x x x x x x x x x x x x x x x x Neos 1500 $1,299 3 x x x x x x x x x x x x x x x x x x x x x x x x x x x Prince 7000 $5,000 3 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 6 Stringway • 800-922-9024 • www.alphatennis.com M100 - O92 - TH $628 10 x x x x x x x x x x x x x x x M100 - O92 - T92 $892 10 x x x x x x x x x x x x x x x ML100con - O92 - TH $696 10 x x x x x x x x x x x x x x x x ML100con-O92 - T92 $962 10 x x x x x x x x x x x x x x x x x x ML120con - O92 - T92 $1,058 10 x x x x x x x x x x x x x x x MS 200con T92 $1,300 10 x x x x x x x x x x x x x x x x x x x x

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StringingMachineChart(IK).indd 2 6/24/16 10:00 AM Stringing Machines on the Market

Model Price Warranty (MSRP) (years)

Leveling PadsLeveling on Tabletop Pads on Stand 6-Point MountingTurntable360-Degree Lock Turntable Rotation Speed Control Ratchet System-Drop Beeps On/Off PrestretchLinear PullSelf-ElevatingAutomated Linear Pull Tension Release Tennis RacquetballSquash Badminton Height Stand IncludedStand AvailableTabletop StandardTabletop Option Height AdjustableMounting2-Point Mounting4-Point Mounting5-Point Mounting TensioningDrop WeightFull Clutch-Drop Hand Crank2-Sided CrankElectric Multiple SpeedConstant Pull LockoutPull • 888-301-7878 • www.tecnifibreusa.com Ergo ATP 3 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Tourna • 800-554-3707 • www.uniquesports.us 600-ES $1,695 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 300-CS $795 2 x x x x x x x x x x x x x x x x x x x x x x x x x 600-EST 1600 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Wilson • 800-272-6060 • www.wilson.com Baiardo $6,000 3 or 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 7 Wise USA • 888-836-7466 • www.tennishead.com 2086 Professional Electronic Tension Head $595 2 x x x x x x x x x x x x $45 x x x x x x x 8 • 800-449-6639 • www.yonexusa.com ES5 Pro Tech $6,999 3 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 9

7 - Multilingual touchscreen display, Dual roller ergonomic clamps, Automated motorized height adjustment, Adjustable turntable tilt, 8- Adapter available for drop weight machines ($35); Motorized height adjustment for mounting/mains/crosses, Customizable with memory for up to six stringers, Angled stand for more leg adapter available for Gamma machines ($35) room, Manager's security settings, Self guiding puller head, Logs string pulls by user, tension jaw plate limiting screw, Visual tension 9- Peripheral acccessory platform, lighting, mobility system notification, Cross tension +/- by percentage, Ability to recalibrate to factory settings, Mobile phone well,Pop out plug for quick clamp with wheel lock, 3-D turntable rotation base removal, modular construction, 3-D Turntable Rotation, now ships with tool tray extenders to increase storage capacity 2.5 times, racquetball billiard adapters available upon request NOTE: Machines purchased after 06/01/2014 will have upgraded puller head and clamp base levers with increased durability.

Streamline & Simplify Club Scheduling •Efficient, powerful tools for •front desk staff and management •Allow online access by members - •for bookings or just ‘view only’ •Affordable - most clubs pay less •than the cost of a single can of •balls per day! it’s time TRY OUR COMPLETELY RISK-FREE SETUP AND 3-MONTH TRIAL! to lose the paper!

www.tennisbookings.com | [email protected] | 860-536-2477

30 TennisIndustry August 2016 www.tennisindustrymag.com www.tennisindustrymag.com

StringingMachineChart(IK).indd 3 6/24/16 10:00 AM Diablo/Nosecone Dual Swivel Single Action Fixed Starting Clamp RotationalFoot Tensioner PedalPounds Tension &ActivatorManual Kilos Tension CalibrationSelf-Calibrating AdjustableDiamond CoatKnob/Dial TensionPlus/Minus Tension Head Grip SettingFull Touchpad Keypad LED/LCDTension Tension Set Setting TensionMultilingual DisplayKnot Touch Tensioning ScreenRemovable Display ElectricClamping TensionerFlying Clamps UnitFixed ClampsDual on Swivel Glide Bars Double Action360-Degree FixedDiamond Clamps DustAutomated on Glide Clamps BarsNo Base Tool ReleaseNeededExtra Clampsto Features AdjustTool Clamps Tray Cover IncludedCover AvailableString MeasurerBuilt-In RulerReel Rack Racquet StandCabinet WithWeight DrawersUnder 50 50-75lbs. lbs.Over 75 lbs. Tools Included Diagonal CuttersNeedle NoseAwl Pliers Flying ClampAssembly Instructions/VideoOwners Manual/VideoGuiding AwlBent Nose PliersAssembly-Tools Notes Tecnifibre • 888-301-7878 • www.tecnifibreusa.com Ergo ATP 3 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Tourna • 800-554-3707 • www.uniquesports.us 600-ES $1,695 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 300-CS $795 2 x x x x x x x x x x x x x x x x x x x x x x x x x 600-EST 1600 2 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x Wilson • 800-272-6060 • www.wilson.com Baiardo $6,000 3 or 5 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 7 Wise USA • 888-836-7466 • www.tennishead.com 2086 Professional Electronic Tension Head $595 2 x x x x x x x x x x x x $45 x x x x x x x 8 Yonex • 800-449-6639 • www.yonexusa.com ES5 Pro Tech $6,999 3 x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x 9

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StringingMachineChart(IK).indd 4 6/24/16 10:00 AM RACQUET SERVICE

With their stringing and service expertise, these shops grow their bottom lines while helping customers play better tennis. STRINGING STARS

Store owner and USRSA MRT van Asselt is happy to discuss the nuances of string with his customers, and hopes that they'll keep the conversation going.

The business mantra for Of course, van Asselt Bryn Mawr Tennis Junction, doesn’t see the mission to of course, is to ensure prop- impart knowledge as his er margins on the products store’s alone: “I would love they sell. But store owner to see manufactures talk and USRSA Master Racquet more about string,” he says. Technician Philip van Asselt “Customers need to be edu- says the customer-service cated, and help from string goals include offering play- manufactures is vital.” ers as much information as He makes sure the store BRYN MAWR TENNIS JUNCTION possible—even as customers does its part, though, by rush in to drop off racquets offering advice about string Knowledge Means Power for 24-hour service or take life based on hours of play, advantage of stringing and that to avoid poten- promotions including buy 10 tial arm injury, a racquet nowledge is the theme that makes the Bryn string jobs, get one free. should be restrung every 8 Mawr Tennis Junction one of the Philadelphia The store offers about to 20 hours of playing time, area’s premier destinations for racquet stringing. 200 demo frames, which depending on the type of Knowledge is what they have, is what they share, help teach that string is an string. Additional advice and K and is what they want more of. equally important compo- information, as well as news The store features USRSA Certified Stringers who main- nent of the game. As a result, of promotions, are sent to tain consistency in their work by using multiple Wilson more racquets are being customers through a news- Baiardo machines, while also putting their racquets through strung with synthetics in the letter. It’s all about spread- a Babolat RDC machine. (They also lend their expertise to mains and softer, multifila- ing the knowledge. the pro tour by stringing at the US Open and Miami Open.) ments for the crosses. —Kent Oswald

32 TennisIndustry August 2016 www.tennisindustrymag.com www.tennisindustrymag.com

08_TI_FEAT_StringStars(IK).indd 1 6/23/16 2:44 PM STRINGING STARS

While online retailers have been a challenge for brick-and-mortar Having an experienced ous string categories.” stores, Arnette is focusing on a service staff of USRSA Certified Information for the chart they have a hard time Stringers is essential to is based on data from the measuring up to. instilling confidence with String Selector found on his customer base, as they the USRSA’s racquettech. help players choose the com website, an invaluable proper string and tension supplement to your in-store for their games. Courtcraft purchasing experience. COURTCRAFT TENNIS technicians get to know Making your customers their clients by closely aware of the importance of Have a Good Plan inspecting their racquet and selecting the right string finding out how they play. and the right tension is es- “We’ve created and sential, says Arnette, but so aster Racquet Technician Shawn Arnette, the displayed a String Selection is making sure your service owner of Courtcraft Tennis in Lilburn, Ga., Chart in our stringing area is convenient and efficient. quickly realized that opening a tennis specialty that lists all the strings we “We keep detailed records of M store would require a good business plan. “Rac- stock,” Arnette says. “The every service, and we guar- quet service is such an integral part of our store’s operation chart lists each string’s antee 24-hour turnaround that it’s hard to justify, let alone imagine, trying to operate material, stiffness index and on stringing,” he adds. “We a specialty brick-and-mortar tennis operation without the tension retention. It’s a great can do it in the same day, contribution it brings to the bottom line,” he says. “It’s the tool our technicians can use or even on the spot, if our bread-and-butter of our business, and it’s about the only to assist players in exploring workload permits.”

SHUTTERSTOCK area in which an internet retailer can’t be as successful.” and understanding the vari- —Bob Patterson

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08_TI_FEAT_StringStars(IK).indd 2 6/23/16 2:44 PM RACQUET SERVICE

Campanile goes above and beyond the service norm to help a player find the right frame for their particular game and style of play.

THE RACQUET MAN Understand Players’ Needs

or more than 35 what the client needs and years, Mark Campa- providing that. “Before any nile, the owner and racquet is strung, or any F operator of The Rac- service provided, we want quet Man in Northbrook, to understand the player’s When he strings his own Ill., has been doing his needs, personality and skill OJAI VALLEY INN & SPA racquet, Rohrbacher thing—servicing racquets level,” he says. “Then we can uses a gut and multifilament mix. and helping players improve confidently advise on proper ‘Give Them More’ and enjoy the game more. string and tension.” “Our mission is straightfor- Campanile goes even fur- ward: To educate and service ther by offering an on-court our clientele in a highly “Racquet Evaluation” ser- om Rohrbach- some revenue, he encour- professional, efficient, and vice, in which a selection of er’s business ages this, because players uncompromising manner,” more than 80 demo frames philosophy is who bring in their own says Campanile, a Master is used. “The evaluation can simple: “First of strings will come in more Racquet Technician and take from one to three ses- T all, you have to often. “Once you get them in USRSA Certification Tester. sions, but in most cases the give them more.” the shop, they start looking Campanile says there is player leaves the shop with a For his players at the Ojai around, and that helps you more to servicing racquets new racquet and a feeling of Valley Inn & Spa in Cali- sell other things,” he says. than installing strings and complete satisfaction.” fornia, that means not only A trend Rohrbacher is grips. It is about finding out —Bob Patterson readily sharing the wisdom keeping on top of is an he’s gained from his more uptick in players mixing than 35 years of teaching, natural gut with poly for a but also providing regular superior feel. He also notes Tips for Superior Racquet Service customers with discounts, that players are looking for stenciling strings and even textured strings to increase • Be Consistent: Consistency is key in every part of your business— putting finished racquets in spin, and are exploring from how you weave the strings to the records you keep. plastic bags for players who softer polys to ease stress on • Get Certified: Demonstrate to your clients that you are a trusted will be traveling. the arm and wrist. and knowledgeable technician as a USRSA Certified Stringer Rohrbacher, who is the Even though Rohrbacher’s and/or USRSA Master Racquet Technician. tennis director at Ojai base of operations is at a • Listen: Learn to listen to your clients so you can best match them Valley, has received many beautiful resort, his office to the right string and tension to help them play better and enjoy honors, most recently the and shop space, featuring the game more. USPTA’s 2016 Pete Brown his Babolat Sensor machine, • Be Visible: Set up your stringing machine in a visible place within Lifetime Achievement take up less than 500 square the store to draw attention to your services. Award. He teaches 20 to 25 feet. His local competition • Embrace Technology: Use software to maintain accurate records hours a week and coaches includes extensive public and send out email reminders for racquet service, and to notify the local high school boys’ and private operations—a players when their racquet is ready for pick-up. team. He also notes that situation requiring Rohr- • Keep Learning: Utilize the resources of the USRSA and seek out more top players are com- bacher to bring into play experienced veterans in the industry for advice; most are willing to ing to him with their own another piece of advice, share their knowledge and experience. strings, as opposed to buying which he subscribes to: “You • Do More: Offer 24-hour turnaround service. Create a custom sets in his shop. Even though have to be a go-getter.” racquet label for each frame serviced. Bag finished racquets in a Rohrbacher loses out on —Kent Oswald poly bag with your logo on it.

34 TennisIndustry August 2016

08_TI_FEAT_StringStars(IK).indd 3 6/23/16 2:44 PM monogut-zx-ad-update1.pdf 1 28/03/2016 20:28

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Star 5 troubleshooting tension head assembly. Currently, tie-off cross is comparable to the ten- Q: After years without even a hint of a refurbished tension head assemblies sion of the previously installed crosses problem, my Babolat Star 5 stringing are $500 plus shipping both ways when on either side of it. (“Backing up” refers machine stopped working in the mid- you send Babolat your tension head to installing the outside main or cross dle of doing the crosses on a racquet. assembly in exchange. The cost of a before installing the next to the last The display is still on, but all it says is refurbished tension head assembly main or cross, and then “backing up” to “SL: 254 ER: 5”. Help! outright is $800 plus shipping one way. install the next to the last main or cross as the tie-off string.) A: Unfortunately, we have been unsuc- Knotting tension On box patterns, the tie-off cross can cessful in obtaining error code infor- Q: The June 2016 “Ask The Experts” be the second, third or fourth cross up mation from Babolat, but even if we item on double pulling states, “The from the bottom cross, where having had access to it, there is a good chance standard method for mitigating the one string at a tension well below that you would not be able to fix the prob- tension loss on tie-off strings is to of the other strings in the string bed lem yourself. But before contacting increase the tension on that last string would create playability issues. Babolat, here are some steps you can above the requested reference tension take to see if you can reset the machine. for that racquet, and then tie off.” Solid-throat racquets First, power the machine off and let I am surprised this practice is called Q: We had a Prince Pro (no other it sit for 10 minutes. Then power it back the “standard method,” as the USRSA identifying marks) come in over the on and check to see if it is operating does not recommend increasing weekend. I believe I found the right normally. If not, unplug the power cord tension for tie-offs. pattern in the online Stringer’s Digest, from beneath the machine, loosen the but I'm a little unclear how to begin, as two captive screws that retain the ten- A: The apparent discrepancy is one of the throat strings all seem to pull to the sion head assembly, and slide out the nomenclature. The USRSA still does side. I've never had something like this. tension head assembly. not recommend increasing the tension Remove any cobwebs or debris that on tie-off strings that are the outside might be causing the malfunction, and mains and crosses. According to the inspect to see if anything seems obvi- USRSA’s Racquet Service Techniques, ously amiss. Then reinstall the tension “Many stringers feel it necessary to head assembly, connect the power cord, increase tension on outer mains or and check to see if your machine is crosses to compensate for tension lost operating normally. during tie-offs. The USRSA does not If not, power the machine off again recommend this procedure because and move it so there is plenty of room shorter outside mains don’t require on the right side, where the tension as much pull-tension to be as tight as I start the center mains at the head, head assembly is mounted. Carefully longer, center mains. … In short, we and as they come out the throat, they support the end of the machine (where suggest normal tensions on tie-offs, exit at what seems to be an angle on the blue plastic is) with your abdomen, which may result in some tension loss the left and right sides of the racquet, and manually pull the tension head all on the outermost main (or cross).” instead of straight down. Do I pull ten- the way to the right. This is going to This recommendation notwithstand- sion normally, or do something special take some muscle, and as the tension ing, many stringers do increase the ten- due to the throat string placement? head moves, it may “skip” and make sion on outer mains or crosses that are a sound like gears stripping. This is tie-off strings, and most electronic ma- A: The Prince Pro is similar to wood normal for this procedure. chines have a “knotting” function that racquets that preceded it, with their Once you get the tension head all allows a preset higher tension (by per- solid throats. With either a solid throat the way to the right, manually move it centage or fixed weight) to be applied or a throat piece that has no holes— back all the way to the left. (Caution: with the push of a button. This makes such as the Prince Pro—mains have to The plastic Star 5 cover material is very this practice “standard,” whether or not start at the head, and they have to exit thin, and is supported only by a couple the USRSA recommends it. the frame on the sides of the throat. of small-diameter mounts, so applying It is important to note that the Pull tension as usual on the mains much pressure of any kind in any direc- USRSA recommendation covers stan- at the throat, taking care as you always tion can result in damage to the cover.) dard stringing patterns, where the tie- must that the side load does not push Then turn on the machine and check off string is the outside main or cross. out the grommets. • for normal function. On special stringing patterns—such If this fails to revive your machine, as when “backing up” on the mains We welcome your questions. Please send you will have to contact Babolat or crosses, or installing the final cross them to Tennis Industry, 48 West 21st Machine Services at (877) 316-9435 on a box pattern—it is important to Street, New York, NY 10010; or email ext. 129 about obtaining a refurbished increase tension so the tension of the [email protected].

36 TennisIndustry August 2016

08_TI_Ask_Experts(IK).indd 38 6/23/16 2:50 PM

String Playtest On the Court Our playtesters realized another of Tecni- fi bre’s promised benefi ts of wax infusion, rating Pro Redcode Wax excellent in the Spin Potential category. They also found that Pro Redcode Wax was well above average in the Durability, Resistance to Movement, Control and Playability catego- Tecnifibre Pro ries. As a result, Tecnifi bre Pro Redcode Wax 17 ranks well above average overall of the 193 strings we have playtested to date Redcode Wax 17 for publication. No playtester reported premature fraying or peeling, one reported buzzing In the Lab and nine reported notching. Four playtest- We tested the 17-gauge version of the ers broke the sample string during the Pro Redcode Wax. The coil measured 38 playtest period, one each at 13, 18, 25, feet, 11 inches. The diameter measured and 55 hours. 1.27 mm prior to stringing, and 1.24 mm after stringing. We recorded a string-bed Conclusion stiffness of 74 RDC units immediately after Our playtesters rated Pro Redcode Wax stringing at 60 pounds in a Wilson Pro Staff high, but in reading the comments you get 6.1 95 (16 x 18 pattern) on a constant-pull the impression that the scores could have string machine. been even higher. In any event, Tecnifi bre’s After 24 hours (no playing), string-bed Pro Redcode Wax is certainly one of the stiffness measured 70 RDC units, repre- best strings in the poly family in terms of senting a 5 percent tension loss. Our ease of installation. control string, Prince Synthetic Gut Origi- If you think that Tecnifi bre Pro Redcode nal Gold 16, measured 78 RDC units im- Wax 17 might be for you, fi ll out the cou- mediately after stringing and 71 RDC units pon to get a free set to try. —Greg Raven after 24 hours, representing a 9 percent tension loss. In lab testing, Prince Synthetic Gut Playtester Ratings: ro Redcode Wax is a polyester Original has a stiffness of 217 and a tension Ease of Stringing monofi lament featuring loss of 11.67 pounds, while Tecnifi bre Pro (compared to other strings) Tecnifi bre’s latest innovation: Redcode Wax 17 has a stiffness of 191 and Much easier: 2 P Somewhat easier: 3 a tension loss of 16.5 pounds. Pro Redcode wax inside the string. This is accom- About as easy: 19 plished by inserting a polyethylene wax Wax 17 added 16.6 grams to the weight of Not quite as easy: 9 directly inside the polyester matrix at our unstrung frame. Not nearly as easy: 0 the beginning of the manufacturing The string was tested for fi ve weeks by Overall Playability process, fully impregnating the 33 USRSA playtesters, with NTRP ratings (compared to the string played most often) from 3.5 to 6.0. These are blind tests, with Much better: 1 polyester material. Aomewhat better: 8 According to Tecnifi bre, the benefi ts playtesters receiving unmarked strings in About as playable: 5 of the wax infusion include: unmarked packages. Average number of Not quite as playable: 15 • Expanded string slide and faster hours playtested was 22.2. Not nearly as playable: 3 snapback resulting in maximum spin. Tecnifi bre claims ease of stringing as Overall Durability one of the benefi ts of wax infusion, and (compared to other strings of similar gauge) • Less friction, resulting in more Much better: 2 durability. Pro Redcode Wax is defi nitely proof of Somewhat better: 10 • Ease of stringing. concept. We found that Pro Redcode Wax About as durable: 18 Pro Redcode Wax is available in 16 slides without being slippery, while still Not quite as durable: 3 (1.30 mm), 17 (1.25 mm) and 18 (1.20 being dry to the touch. If you don’t notice Not nearly as durable: 0 it while installing the mains, by the third Rating Averages mm) in red only. It is priced from From 1 to 5 (best) $12.95 for 40-foot sets, and $159 for cross it becomes obvious that there is Playability: 3.5 reels of 660 feet (MAP Prices). something different—and better—about Durability: 3.9 For more information or to order, installing this string. Power: 3.3 contact Tecnifi bre at 888-301-7878 No playtester broke the sample during Control: 3.6 stringing, eight reported problems with Comfort: 3.1 or info@tecnifi breusa.com, or visit Touch/Feel: 3 tecnifi bre.com. Be sure to read the coil memory, four reported problems tying Spin Potential: 3.6 conclusion for more information about knots, two reported friction burn and none Holding Tension: 3.2

getting a free set to try for yourself. reported other problems. Resistance to Movement: 3.8 OF TECNIFIBRE PHOTO COURTESY

38 TennisIndustry August 2016 www.tennisindustrymag.com

08_TI_StringPlaytest(IK).indd 36 6/24/16 10:19 AM Playtester Comments “Really enjoyed teaching with this string. Steam strung at 58 pounds CP (Tourna Big “These strings felt a little stiff when I ini- I would be open to trying it out on a few Hitter Black 17) • tially hit with them. Over time they ‘broke of my quality juniors.” 4.0 male all-court in’ and felt really good. These strings are player using Babolat Pure Drive strung at (Strings used by testers are in parentheses. more suited for the power player who hits 60 pounds CP (Luxilon Original 16) For more, visit tennisindustrymag.com.) out and hits with heavy topspin. I would definitely purchase this.” 5.5 male all-court “Fairly stiff string, good for spin, doesn’t player using Babolat Pure Drive strung at move. Solid feel but not much power. Easy FREE PLAYTEST STRING PROGRAM 54 pounds CP (Babolat VS 16) to hit the serve in the box.” 4.5 male all- Tecnifibre will send a free set of Pro court player using Head Speed strung at Redcode Wax 17 to the first 500 “This string played really well and is a 52 pounds CP (Solinco Hyper G 16L) USRSA members who cut out (or great poly! I enjoyed the control on my copy) this coupon and send it to: shots. Recommended for synthetic gut “String played very well. Good spin and USRSA, Attn: Tecnifibre String Offer, string-breakers who are looking for power potential.” 4.5 male all court 310 Richard Arrington Jr. Blvd. North, more control and durability. Current poly player using Yonex VCore F 97 strung at 51 Suite 400, Birmingham, AL 35203 players should give it a try, too.” 3.5 male pounds CP (Prince Synthetic Gut 16) or fax to 760-536-1171, or email the baseliner with heavy spin using Babolat info below to: Pure Drive Roddick strung at 56 pounds “The string played well for the first few [email protected]. LO (Solinco Tour Bite 16L) hours, but as the playtest continued, it lost Offer expires Aug. 15, 2016. Offer only significant tension, power, spin, and feel.” available to USRSA members in the U.S. “I absolutely loved this string! I've used a 4.0 male baseliner with heavy spin using Name: ______lot of polyesters and this is one of the best. Prince Response strung at 48/48 pounds USRSA Member number: ______I'm hitting the best groundstrokes of my CP (Babolat VS/Luxilon Element 16/16) Phone: ______life, with the bite the string gives me. I'm Email: ______switching to it.” 5.0 male all-court player “The string was very comfortable; If you print your email clearly, we will using Babolat Pure Drive + strung at 40 however it lost tension quickly.” 4.0 male notify you when your sample will be sent. pounds LO (Babolat RPM Blast 16) baseliner with moderate spin using Wilson

www.tennisindustrymag.com

08_TI_StringPlaytest(IK).indd 37 6/24/16 10:19 AM Your Serve

Meet and Greet When it comes to enhancing your business, nothing compares to attending industry conferences. By Denny Schackter

eing a somewhat “senior” tennis professional, I’ve attended many B conferences and conventions designed to help educate those in this industry, particularly teaching pros. During a recent meeting of the USPTA Midwest board of directors, of which I’m a member, a new board member shared his frustrations about attending educational conventions. Nowadays, he said, tennis pros can get anything they need online; there’s no need to go to meetings or conventions. Many of us disagreed. My experi- ence has always been that pros leave a professional meeting enhanced and energized—you just don’t get that same feeling on a conference call or webinar. They work for me, and I’ve seen them work for many others, too. Seeing people face to face reminds me of why I love this industry, and this • Go to sessions outside of your insights into the tennis industry. sport. Here are 10 reasons why teaching comfort zone. You need to know about Where is it going, and what might be pros should attend as many educational a lot of different parts of this business. coming that could affect you and your My experience has always Go to presentations where you’ll learn business? Find out. something new. • Get—and give—new ideas. Group been that pros leave a • Wander around the host facility. settings are all about exchanging professional meeting Learn things from the venue—the court ideas—programs that energize your enhanced and energized. surface, lighting, locker rooms, pro- club, new lesson styles, new marketing gramming, etc.—that can enhance your techniques, more efficient business events as possible—many of which I own facility. practices, and so on. Come home with a shared with our young colleague. • Meet your peers. Colleagues who ton of new ideas for your business. • are at your level can provide insights on • You can learn from anyone and what the next career steps are, and how Denny Schackter is the anything. Just keep your eyes and to get there. owner of Tennis Priorities mind open. For instance, maybe the • Find solutions. Use the experience (tennispriorities.com), conference check-in procedure was so of your industry colleagues to come up which focuses on efficient that you could use elements of with solutions for your own challenges recruiting young people it at your facility. and problems. for tennis teaching. • Rekindle relationships. Meetings • Interact with vendors. Manufactur- Email: dennyschackter@ gmail.com. are a great way to get back in touch with ers and service providers can provide old friends and former colleagues. great information on products and offer • Network. Seek out those who can specials and discounts. We welcome your opinions. Please email

assist you—and help out those you can. • Follow the industry. Gain key comments to [email protected] USPTA PHOTO COURTESY

40 TennisIndustry August 2016 www.tennisindustrymag.com www.tennisindustrymag.com

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