Doing Business in Malta
Table of Contents
Fact Sheet 7 Water 35 Who we are? 8 Domestic Water 35 Projects approved by Malta Enterprise 9 Non-Domestic Water 36 Foreign Owned Projects 9 Non-Residential Water Tariffs 36 Main Economic Indicators 12 Gas 37 Malta’s Economy 14 Price of Gas 37 Investors Outlook 16 Deposits on New Gas Cylinders 38 Taxation 17 Petroleum 39 Company Formation 18 Communication Costs 42 Fees 18 GO Group – Fixed Line Telephony 43 Taxation 20 Melita – Fixed Line Telephony 45 Double Taxation Agreements 20 Mobile Telephony 46 Personal Taxation 22 Provision of Internet Services 46 Category Description 23 GO Group – Residential Internet Costs 46 Working Permits 24 GO Group – Business Internet Costs 47 Implicit Tax Rates on Labour 25 Melita Plc – Tax for Highly Qualified Persons 26 Residential and Business Internet Costs 48 Corporate Tax Rate 26 Vodafone (Malta) – Operating Surpluses as a percentage of GVA 27 Residential and Business Internet Costs 48 Electricity 30 Language Proficiency, Training, Residential Tariffs 30 Salaries and Graduate Statistics 50 Residential Rates 31 Language Proficiency 50 Domestic Rates 32 Education 52 Non-Residential Tariffs 33 Pre-Primary Education (Age 3 to 5) 53 Non-Residential kVah 34 Compulsory Education (Age 5 to 16) 53 Table of Contents
Upper Secondary 54 Education 54 Vocational Upper 54 Secondary Education 54 Tertiary Education 56 Graduates 57 Training 67 Salaries 68 Sick leave entitlement to employers 72 and self employed 72 Sick Leave Statistics 72 Industrial Property 74 Office Spaces 75 Acquisition of Property in Malta 78 Global Residency Scheme 78 Individual Investment Programme 79 Development Planning 80 Transport Infrastructure 82 Lifestyle 89 Healthcare 93 Holidays 95 Public and National Holidays 96 Other Information 97 Business First 98 Useful Websites 99 List of Tables
Table 1-New and Expansion FDI projects Approved 9 Table 27-Residential Tariffs for Fixed Telephony 43 Table 2-New and Expansion Local projects Approved 11 Table 28- Business Fixed Line Telephony Connection Table 3-Main Economic Indicators 12 and Rental Charges 44 Table 4-Fees required to setup a Company 18 Table 29- Business Tariffs for Fixed Line Telephony 44 Table 5-Double Taxation Agreements in Force 20 Table 30-Connection and Rental Charges 45 Table 6-Double Taxation Agreements Signed Table 31-Tariffs for Fixed Line Telephony 45 but not yet into Force 21 Table 32-Residential Internet Costs 46 Table 7-Single Personal Taxation Computation 22 Table 33-Business Internet Costs 47 Table 8-Married Rates 22 Table 34-Residential and Business Internet Costs 48 Table 9-Parent Rates 22 Table 35-Languages Spoken 51 Table 10-Class 1 Social security Contributions 23 Table 36-University Graduates by Faculty 58 Table 11-Residential Installation Charges 30 Table 37-MCAST Graduates by Faculty 65 Table 12-Residential Service Charges (inclusive of 5% VAT) 30 Table 38- Average Weekly Wages – Table 13-Residential Rates (inclusive of 5% VAT) 31 September 2013 68 Table 14-Domestic Rates (inclusive of 5% VAT) 32 Table 39-Warehouses/Garages Rental Rates Table 15-Non-Residential Service Charges (exclusive of VAT) 33 by Size (July 2012) 74 Table 16-Non-Residential Rates per kWh (exclusive of VAT) 33 Table 40-Warehouses/Garages Rental Rates Table 17-Non-Residential Rates per kVah (exclusive of VAT) 34 by Region (July 2012) 74 Table 18-Domestic Water Installation and Service Charges 35 Table 41-Standard Office Rental Rates Table 19-Domestic Water Tariffs 36 by Size (July 2012) 75 Table 20-Non-Residential Water installation and Table 42- Standard Office Rental Rates Service Charges 36 by Region (July 2012) 75 Table 21-Non-Residential Water tariffs 36 Table 43-Luxurious Offices Rental Rates Table 22-Price of Gas (inclusive of VAT) 37 by Size (July 2012) 76 Table 23-Deposits on new gas cylinders 38 Table 44-Rental Rates for Finished Apartment Table 24-Tariffs for cylinders to be carried (December 2012) 76 in flats/apartments 38 Table 45-New Fees Regulations 80 Table 25-Petroleum Prices (May to December 2014) 39 Table 26- Residential Fixed Line Telephony Connection and Rental Charges 43 List of Figures
Figure 1-Contribution of Various Economic Sectors to GVA (2013) 15 Figure 2-Interviewed Companies considering 16 an Expansion of their Maltese Operation 16 Figure 3-Malta’s Attractiveness vis-à-vis investment criteria 16 Figure 4-Implicit Tax Rates on Labour (2011) 25 Figure 5-Operating Surpluses as a percentage of GVA 27 Figure 6-Hourly Labour Costs for the Whole Economy (2013) 70 Figure 7-Labour Costs per hour by economic activity (2013) 71 Fact Sheet
Full Name: Republic of Malta Population: 421,364
2 Area: 316m Capital: Valletta EU membership: 2004 Euro Adoption: 2008 President: Marie-Louise Coleiro Preca Prime Minister: Dr Joseph Muscat Opposition Leader: Dr Simon Busuttil Major Languages: English and Maltese (both official languages) Major Religion: Roman - Catholic GDP at market prices: €7.2 bn (2013) Real GDP Growth 2013: 2.4% Unemployment: 6.5% (2013) Inflation Rate (HICP): 1.0% (2013) Government Deficit as a % of GDP: 2.8% Government Debt as a % of GDP: 72.0% Main Trading Partners: Italy, Germany, France, UK, USA, Singapore and Libya Life Expectancy: 78.6 years (males) and 83.0 years (females) Time Zone: Maltese standard time is one hour ahead of Greenwich Mean Time (GMT) and six hours ahead of US Eastern Standard Time (EST).
Doing Business in Malta - Page 7 Malta Enterprise Who we are?
Malta Enterprise (ME) is the national development agency responsible for promoting and facilitating international investment in the Maltese Islands by offering investors excellent business opportunities and tailored services. The Malta Enterprise network operates in various countries around the globe, with offices or representation in embassies and consulates in North Africa, the Middle East, Asia, the United States and Australia. The Corporation also coordinates initiatives to promote the Islands’ economic growth attractiveness.
Moreover Malta Enterprise is also responsible for facilitating the growth and development of Maltese enterprise both locally and beyond our shores. We work hand in hand with local businesses to help them set up, expand, innovate and access global markets; thus sustaining economic growth and retaining and increasing employment.
Malta Enterprise Headquarters
Doing Business in Malta - Page 8 Projects approved by Malta Enterprise
Foreign Owned Projects
Table 1 shows the number of projects approved by Malta Enterprise Board of Directors during the period 2006 to 2013. All ‘approvals’ refer to projects undertaken in the Maltese islands by foreign nationals/companies. Projects undertaken by Maltese owned companies/Maltese entrepreneurs are not being included below. These are being presented under Table 2. The operational definition of FDI adopted below refers to all companies with 50% or more of equity held by foreign nationals; this differs from the OECD and World Bank definition of FDI as requiring 10% or more of voting stock held by foreign nationals.
Table 1-New and Expansion FDI projects Approved
New FDI Projects Approved FDI Expansion Projects Total FDI Projects Approved Approved Year of New FDI Forecast Forecast FDI Forecast Forecast Total Forecast Forecast Approval Projects 3 Year 3 Year FTE Expansion 3 Year 3 Year FTE FDI 3 Year 3 Year Investment Employment Projects Investment Employment Projects Investment FTE (€ million) (€ million) Approved (€ million) Employment
2006 24 €28.5 1,224 17 €41.3 729 41 €69.8 1,953 2007 25 €46 982 11 €11 338 36 €57 1,320 2008 13 €21.7 518 9 €7.5 140 22 €29.2 658 2009 12 €57.5 649 6 €26.9 297 18 €84.4 946 2010 2 €0.32 115 2 €8.2 145 4 €8.52 260 2011 9 €129.9 399 6 €20.9 257 15 €150.8 656 2012 2 €2.1 38 10 €23.7 222 12 €25.8 260 2013b 36 €64.1 1,199 15 €42.5 334 51 €106.6 1,533
b=break in series. From 2013, definition of what constitutes a project was amended to include only productive projects. Source: Malta Enterprise, Board of Directors - Approvals
Doing Business in Malta - Page 9 It is important to note that besides the projects of 2014, the FDI projects that at present Malta presented here, there may be other investment Enterprise is evaluating and discussing with investors projects that could have been carried out by foreign will augur well for 2014. Malta Enterprise is confident nationals who did not seek Malta Enterprise services that 2014 will compare well with, if not exceed the to do so. Financial services and real estate do not fall results attained in 2013. within the remit of Malta Enterprise and are not listed in the above table.
2013 saw a sharp upturn in terms of FDI projects approved. This steep increase was also reflected in terms of the forecast 3 year investment and full time equivalent employment (FTE) that would be generated as a result of these approved projects.
New FDI projects approved in 2013:
Were nearly three times more than the total number of new FDI projects approved for the period 2010 to 2012
Had the highest 3 year forecast investment for the period 2006 to 2012, bar 2011
Had the highest 3 year forecast employment for the period 2006 to 2012, bar 2006
Compared to previous years, 2013 was also a strong Local Owned Projects year in terms of FDI expansion projects approved. For 2013, forecast 3 year investment as a result of FDI Table 2 shows the number of projects approved expansion was €42.5 million. This figure represented by Malta Enterprise Board of Directors during the a record for the last couple of years. 3 year forecast period 2006 to 2013. All ‘approvals’ refer to projects employment was also very strong when compared to undertaken in the Maltese islands by Maltese the last 5 years. nationals/companies.
The information presented with respect to FDI projects approved by Malta Enterprise Board of Directors shows clearly that 2013 has been a strong year that compares very favourably even with pre- recession years. Although still in the beginning
Doing Business in Malta - Page 10 Table 2-New and Expansion Local projects Approved
Local New Projects Approved Local Expansion Projects Total Local Projects Approved Approved Year of New Local Forecast Forecast Local Forecast Forecast Total Local Forecast Forecast Approval Projects 3 Year 3 Year FTE Expansion 3 Year 3 Year FTE Projects 3 Year 3 Year FTE Investment Employment Projects Investment Employment Approved Investment Employment (€ million) (€ million) (€ million)
2006 23 €10.96 368 25 €6.1 264 48 €17.1 632 2007 5 €0.36 60 14 €12.8 201 19 €13.2 261 2008 11 €0.06 167 4 €0.4 100 15 €0.5 267 2009 3 €1.37 68 7 €21.4 119 10 €22.8 187 2010 12 €1.09 64 10 €10.3 132 22 €11.4 196 2011 17 €4.1 186 10 €12.5 56 27 €16.6 242 2012 31 €6.8 197 7 €2.3 31 38 €9.1 228 2013 50 €19.8 703 31 €38.4 295 81 €58.2 998
Source: Malta Enterprise, Board of Directors - Approvals
Doing Business in Malta - Page 11 Main Economic Indicators
Table 3-Main Economic Indicators
Indicator 2009 2010 2011 2012 2013
Population 410,926 414,027 414,989 417,546 421,364
GDP at Market €5.8bn €6.4bn €6.7bn €6.9bn €7.2bn Prices1 Real GDP growth1 -2.8% 4.1% 1.6% 0.6% 2.4%
Nominal GDP per €14,400 €15,600 €16,100 €16,400 €17,000 Capita2 Labour Supply3 152,273 153,348 156,369 159,176 165,2554
Unemployment 6.9% 6.9% 6.5% 6.4% 6.5%
Inflation (HICP- 1.8% 2.0% 2.5% 3.2% 1.0% annual Average inflation)5 Government -3.7% -3.5% -2.7% -3.3% -2.8% deficit as a % of GDP Government debt 66.5% 66.0% 68.8% 70.8% 73.0% as a % of GDP Exports of goods €2.1bn €2.8bn €3.8bn €4.4bn €3.8bn
Exports of €2.8bn €3.2bn €3.3bn €3.8bn €3.8bn Services Imports of goods €3.1bn €4.3bn €5.3bn €6.2bn €5.6bn
Imports of €1.8bn €2.0bn €2.0bn €2.3bn €2.4bn Services
Source: National Statistics Office – Various releases Source: Eurostat
Doing Business in Malta - Page 12 1 Gross Domestic Product (GDP) & Real GDP Growth: Gross Domestic Product (GDP) is a measure of the economic activity, defined as the value of all goods and services produced less the value of any goods or services used in their creation. The calculation of the annual growth rate of GDP volume is intended to allow comparisons of the dynamics of economic development both over time and between economies of different sizes. For measuring the growth rate of GDP in terms of volumes, the GDP at current prices are valued in the prices of the previous year and thus the computed volume changes are imposed on the level of a reference year; this is called a chain-linked series. Accordingly, price movements will not inflate the growth rate.
2 Nominal GDP per Capita: It is derived by dividing nominal GDP by the average total population (i.e. including residents who are not Maltese nationals) for the period under review.
3 Labour Supply: The sum of the full-time gainfully occupied population and the registered unemployed population.
4 Figure as at November 2013. National Statistics Office: Gainfully Occupied Population – November 2013.
5 Harmonised Indices of Consumer Prices (HICPs): HICPs are designed for international comparisons of consumer price inflation. HICP is used for example by the European Central Bank for monitoring of inflation in the Economic and Monetary Union and for the assessment of inflation convergence as required under Article 121 of the Treaty of Amsterdam.
Doing Business in Malta - Page 13 Malta’s Economy
Malta’s GDP in 2013 amounted to €7.2 billion.6 During Over the years, the Maltese economy has managed the same year, Malta’s economy in real terms grew at to increase its economic diversification. Besides, the rate of 2.4%, contrasting very positively with the the local economy has also managed to renovate EU’s 28 average. In fact, during 2013 it is envisaged its traditional sectors such as manufacturing and that the EU28 economy in real terms just eked a tourism. Simultaneously it has also developed new growth of 0.1%.7 Forecasts for 2014 published by economic sectors such as pharmaceuticals, aircraft the European Commission in its European Economic maintenance repairs and overhaul, information and Forecast-Spring 2014 show that real growth in Malta communication technologies, financial services, is expected to be higher than that in the EU28, 2.3% igaming and digital gaming. A Life Sciences Park compared to 1.6%. worth circa €38 million is being built to facilitate further diversification as well as to promote the Gross Domestic Product per capita in nominal terms development of new off shoots in Malta’s life science for 2013 amounted to €16,100. GDP per capita sector. The Park will be fully operation by the end of in Purchasing Power Standards (PPS) for 2013 2014, first quarter of 2015. amounted to 86% of that recorded on average in the EU28.8 For a small island with a very open economy like Malta this is of crucial importance. Malta’s The Gross Value Added (GVA) generated by the economic diversification as well as a conservative Maltese economy after 2009 has been increasing on banking system has enabled the Maltese economy an annual basis. For 2013, the total GVA generated to withstand the economic headwinds encountered by the Maltese economy was 4.3% higher than that during the last couple of years. recorded in 2012. This was also 23.1% higher than the GVA recorded in the pre-crisis period (2008).
6 National Statistics Office (NSO), Gross Domestic Product 2013
7 European Commission, European Economic Forecast. Spring 2014
8 Eurostat
Doing Business in Malta - Page 14 Figure 1-Contribution of Various Economic Sectors to GVA (2013)
A Agriculture B+D+E Mining & Quarrying; Electricity, Gas & Water Supply; Sewerage; Waste Management etc. C Manufacturing F Construction G+H+I Wholesale & Retail; Transportation & Storage; Accommodation & Food Service J Information & Communication K Finance & Insurance Activities L Real Estate Activities M+N Professional, Scientific & Technical Activities; Administrative & Support Service Activities O+P+Q Public Administration; Compulsory Social Security; Education; Human Health & Social Work Activities R+S+T+U Arts, Entertainment, Recreation, Repair of household goods and other services
Source: National Statistics Office (NSO), Gross Domestic Product 2013
Doing Business in Malta - Page 15 Investors Outlook
Ernst & Young (EY) on a yearly basis carry out The remaining 15% of the respondents due to various an attractiveness survey on Malta as a location reasons commented that they were not in a position to from where to conduct business. The 2013 Malta reply either way to the question being put forward. Attractiveness Survey presents the perception of top executives of 91 foreign owned companies that are Respondents were also presented with 10 different operating from Malta. The following figures will be investment criteria and they had to rank their representing some of the most salient points deduced attractiveness when it comes to carrying out business from the survey. from Malta. The ratings given to the stability of social climate was the highest. This was closely followed From Figure 2 it is evident that slightly more than half by corporate taxation. The ratings of transport and of the companies interviewed, 53% are considering to logistics infrastructure were amongst the lowest. expanding their operation in Malta; further 32% of the Figure 3 presents the attractiveness attained by each respondents commented that at present they are not of the 10 investment criteria presented. considering to expand their operation in Malta.
Figure 2-Interviewed Companies considering Figure 3-Malta’s Attractiveness vis-à-vis investment criteria an Expansion of their Maltese Operation
Base: All 91 Respondents Source: EY-Malta Attractiveness Survey 2013
Base: All Relevant Respondents Source: EY-Malta Attractiveness Survey 2013
Doing Business in Malta - Page 16 Taxation
Doing Business in Malta - Page 17 Company Formation Fees
The Registry of Companies within the Malta Financial Services Authority is responsible for the registration of companies in Malta. The Table hereunder represents the fees charged for registering a company and submitting annual returns.
Table 4-Fees required to setup a Company
Registration of any commercial partnership whose authorised In paper format In electronic format capital or total contributions, as the case maybe Do not exceed €1,500 €245 €210 Exceed €1,500 but do not exceed €5,000 €245 with the addition of €15 for each €210 with the addition of €12 for each €500 or part thereof in excess of €1,500 €500 or part thereof in excess of €1,500 Exceed €5,000 but do not exceed €10,000 €350 with the addition of €20 for each €294 with the addition of €17 for each €1,000 or part thereof in excess of €5,000 €1,000 or part thereof in excess of €5,000 Exceed 10,000 but do not exceed €50,000 €450 with the addition of €20 for each €379 with the addition of €17 for each €2,500 or part thereof in excess of €2,500 or part thereof in excess of €10,000 €10,000 Exceed €50,000 but do not exceed €770 with the addition of €20 for each €651 with the addition of €17 for each €100,000 €10,000 or part thereof in excess of €10,000 or part thereof in excess of €50,000 €50,000 Exceed €100,000 but do not exceed €870 with the addition of €10 for each €736 with the addition of €8 for each €250,000 €15,000 or part thereof in excess of €15,000 or part thereof in excess of €100,000 €100,000 Exceed €250,000 but do not exceed €970 with the addition of €10 for each €816 with the addition of €8 for each €500,000 €10,000 or part thereof in excess of €10,000 or part thereof in excess of €250,000 €250,000 Exceed €500,000 but do not exceed €1,220 with the addition of €20 for each €1,016 with the addition of €17 for each €1,000,000 €20,000 or part thereof in excess of €20,000 or part thereof in excess of €500,000 €500,000 Exceed €1,000,000 but do not exceed €1,720 with the addition of €10 for each €1,441 with the addition of €8 for each €2,500,000 €50,000 or part thereof in excess of €50,000 or part thereof in excess of €1,000,000 €1,000,000 Exceed €2,500,000 €2,250 €1,900
Source: Companies Act (Fees) Regualtions 2008 Doing Business in Malta - Page 18 Registration of an annual return of a company other than In paper format In electronic format an investment company with variable share capital, in the case where the authorised share capital of the company Does not exceed €1,500 €100 €85 Exceeds €1,500 but does not exceed €140 €120 €5,000 Exceeds €5,000 but does not exceed €160 €135 €10,000 Exceeds 10,000 but does not exceed €350 €300 €50,000 Exceeds €50,000 but does not exceed €400 €340 €100,000 Exceeds €100,000 but does not exceed €600 €510 €250,000 Exceeds €250,000 but does not exceed €800 €680 €500,000 Exceeds €500,000 but does not exceed €900 €765 €1,000,000 Exceeds €1,000,000 but does not exceed €1,200 €1,020 €2,500,000 Exceeds €2,500,000 €1,400 €1,200
Source: Companies Act (Fees) Regualtions 2008
For more detailed information refer to Companies Act (Fees) Regulations 2008. Additional information can also be accessed through the Malta Financial Services Authority (www.mfsa.com.mt)
Doing Business in Malta - Page 19 Taxation Double Taxation Agreements
Malta at present has 66 double taxation agreements that are in force. Furthermore, Malta has 7 double taxation agreements that that have been signed but did not come into force for the time being. Malta has 5 tax information exchange agreements with Bahamas, Bermuda, Gibraltar, Cayman Islands and Macao. Table 5 illustrates the countries with which Malta has a double taxation agreement into force.
Table 5-Double Taxation Agreements in Force
Double Taxation Agreements in Force Albania Hungary Poland Australia Iceland Portugal Austria India Qatar Bahrain Ireland Romania Barbados Isle of Man Russia Belgium Israel San Marino Bulgaria Italy Saudi Arabia Canada Jersey Serbia China Jordan Singapore Croatia Korea (Republic of) Slovakia Cyprus Kuwait Slovenia Czech Republic Republic of Latvia South Africa Denmark Lebanon Spain Egypt Libya Sweden Estonia Lithuania Switzerland Finland Luxembourg Syria Arab Republic France Malaysia Tunisia Georgia Montenegro Turkey Germany Morocco United Arab Emirates Greece Netherlands United Kingdom Guernsey Norway United States of America9 Hong Kong Pakistan Uruguay
Source: Malta Financial Services Authority (MFSA)
9 Besides a comprehensive tax treaty, a separate agreement limited to profits derived from the operation of ships or aircraft in international traffic is in force with the USA. Doing Business in Malta - Page 20 Table 6 illustrates the countries with which Malta has signed a double taxation agreement but which did not yet come into force.
Table 6-Double Taxation Agreements Signed but not yet into Force
Double Taxation Agreements Signed but not yet into Force Barbados (Protocol amending DTA) Belgium (Protocol amending DTA) Liechtenstein (Protocol amending DTA) Mexico (Protocol amending DTA) Moldova (Protocol amending DTA) Ukraine (Protocol amending DTA)
Source: Malta Financial Services Authority (MFSA)
Doing Business in Malta - Page 21 Personal Taxation
Table 7-Single Personal Taxation Computation
From To Rate €0 €8,500 0% €8,501 €14,500 15% €14,501 €19,500 25% €19,501 €60,000 29% €60,001 and over 35%
Source: http://www.ird.gov.mt/services/taxrates.aspx
Table 8-Married Rates
From To Rate €0 €11,900 0% €11,901 €21,200 15% €21,201 €28,700 25% €28,701 €60,000 29% €60,001 and over 35%
Source: http://www.ird.gov.mt/services/taxrates.aspx
Table 9-Parent Rates
From To Rate €0 €9,800 0% €9,801 €15,800 15% €15,801 €21,200 25% €21,201 €60,000 29% €60,001 and over 35%
Source: http://www.ird.gov.mt/services/taxrates.aspx
Doing Business in Malta - Page 22 Category Description
Table 10-Class 1 Social security Contributions Category Description A Persons under 18 years of age earning not more than the amount indicated.
B Persons aged 18 and over, earning not more than the amount indicated below.
C All persons whose basic weekly wage is between the amounts indicated below.
D All persons whose basic weekly wage is equal to or exceeds the amount indicated below.
E Students10 under 18 years of age.
F Students10 18 years old and over.
Basic Weekly Wage11 (€) Weekly Rate Payable12 (€) From To By Employee By Employer Total A 0.10 165.68 6.62 6.62 13.24 B 0.10 165.68 16.5713 16.57 33.14
Persons Born up to 31st December 1961
Basic Weekly Wage11 (€) Weekly Rate Payable12 (€) From To By Employee By Employer Total C 165.69 342.53 10% 10% N/A D 342.54 N/A 34.25 34.25 68.50
Persons Born up to 1st January 1962 onwards
Basic Weekly Wage11 (€) Weekly Rate Payable12 (€) From To By Employee By Employer Total C 165.69 412.14 10% 10% N/A D 412.15 N/A 41.21 41.21 82.42 E N/A N/A 10% Max €4.38 10% Max €4.38 N/A F N/A N/A 10% Max €7.94 10% Max €7.94 N/A
Source: http://www.ird.gov.mt/services/sscrates.aspx
Doing Business in Malta - Page 23 Working Permits - Non- EU Nationals
A third country national seeking to work in Malta must be in possession of a working permit issued from the Employment & Training Corporation (ETC). Once the mentioned permit is in hand, a scanned copy must be sent to the Central Visa Unit of Malta and then the same Unit will be in a position to give the necessary information regarding the visa process. More information on the matter can be obtained from the:
Employment and Training Corporation http://www.etc.gov.mt/Index.aspx Ministry of Foreign Affairs http://www.mfa.gov.mt/default.aspx?MDIS=5125
10 Students who are following a full-time course of studies or instruction under the Student-Worker Scheme, or other similar schemes (including the Extended Skills Training Schemes, but excluding the Worker-Student Schemes) involving distinct work and study periods for which they are receiving remuneration.
11 Basic Weekly Wage or the weekly equivalent of the basic monthly salary.
12 For percentage rates, the weekly rate payable is calculated to the nearest cent.
13 Or if the employee chooses, 10% of the basic weekly wage. This rate of contribution entitles the contributor to pro-rata contributory benefits.
Doing Business in Malta - Page 24 Implicit Tax Rates on Labour
The European Commission in one of its publications, Taxation Trends in the European Union (2013 Edition) provides information about implicit tax rates. Implicit tax rates, in general, measure the effective average tax burden on different types of economic income or activities, i.e. on labour, consumption and capital, as the ratio between revenue from the tax type under consideration and its (maximum possible) base.
This publication highlights that Malta is the member state having the lowest overall implicit tax rate on labour. Implicit taxation on labour was defined to include personal income tax, employees’ social security contribution and employers’ social security contribution (including payroll taxes). For all of these, Malta ranked very favourably. With respect to employers’ social security contribution Malta ranked as having the second lowest taxation rate, just a bar below Denmark.
The following Figure represents the implicit tax rates on labour for EU member states as presented in the publication – Taxation Trends in the European Union (2013 Edition).
Figure 4-Implicit Tax Rates on Labour (2011)
Source: Eurostat Statistical Books, Taxation trends in the European Union (2013 Edition)
Doing Business in Malta - Page 25 Tax for Highly Qualified Persons
The Maltese Government has always acknowledged the need to facilitate the attraction of highly qualified human resources to Malta, especially in sectors where local talent is limited. The attraction of highly skilled personnel is looked upon as a tool that will also aid in the development of local talent. In order to facilitate the attraction of highly skilled workers a specific personal tax incentive was developed.
Individual income from a qualifying contract of employment in an “eligible office” with a company licensed and/or recognised by the Malta Financial Services Authority is subject to tax at a flat rate of 15% provided that the income amounts to at least €75,000.
More information about the eligibility criteria for the tax for highly qualified persons can be obtained through the following link: http://www.ird.gov.mt/taxguides/qualifiedpersons.aspx
Corporate Tax Rate
All companies resident in Malta are subject to corporate tax at a flat rate of 35%. There is no separate system of corporation tax, and a company is subject to tax in much the same way as an individual. A full imputation system is applicable. Through this system the amount of the tax refund is set at 6/7ths of the tax paid by the company. The effective corporate tax rate being paid will be circa 5%.
The attractiveness of Corporate Tax was also highlighted by foreign investors in EY’s Malta’s Attractiveness Survey. 82% of the respondents considered Corporate Tax as being very attractive and attractive.
More information about the taxation system in Malta can be accessed through the Malta Financial Services Authority: http://mfsa.com.mt/pages/viewcontent.aspx?id=232.
Doing Business in Malta - Page 26 Operating Surpluses as a percentage of GVA
Figure 5-Operating Surpluses as a percentage of GVA
Source: Eurostat *Based on 2013 Figures
Doing Business in Malta - Page 27 Fungus Rock - Gozo © viewingmalta.com
Doing Business in Malta - Page 28 Electricity, Water & Fuel
Doing Business in Malta - Page 29 Electricity
The provision of electricity in Malta is entrusted to Enemalta Corporation. This Corporation is the sole entity in Malta responsible for the distribution of electricity. It is envisaged that by the end of 201414, Malta will have an interconnector in place that will contribute to have a diversified mix of energy sources by providing the country with access to electricity generated through sources located in Sicily and other regions in mainland Europe.
At present, the tariffs charged are divided between residential and non-residential tariffs.
Residential Tariffs
Residential Installation Charges Table 11 illustrates the residential installation charges as applicable to date.
Table 11-Residential Installation Charges
Installation Type Installation Charges Single Phase €300 Triple Phase 15 €900
Source: Enemalta Corporation Residential Service Charges Table 12 illustrates the residential service charges. The charges being presented are inclusive of 5% Value Added Tax (VAT).
Table 12-Residential Service Charges (inclusive of 5% VAT)
Installation Type Installation Charges Single Phase €65 Triple Phase €195
Source: Enemalta Corporation
14 https://www.enemalta.com.mt/index.aspx?cat=20&art=177
15 All requests for a service where the route lengths, passing through public roads, is greater than 150m from a suitable source of supply will be subject to a specific quote. All requests for a three phase supply greater than 60A will be subject to a specific quote.
Doing Business in Malta - Page 30 Residential Rates
Table 13 illustrates the residential rates for electricity consumption. The rates being presented are inclusive of 5% VAT.
Table 13-Residential Rates (inclusive of 5% VAT)
Band Cumulative Consumption Rates (per unit) 1 0 – 2,000 €0.1047 2 2,001 – 6,000 €0.1298 3 6,001 – 10,000 €0.1607 4 10,001 – 20,000 €0.3420 5 20,001 and Over €0.6076
Source: Enemalta Corporation
Eco – Reduction on Residential Rates
In order to encourage individuals to use electricity in a responsible way, Enemalta has introduced a number of eco-reduction measures.
If a single person household during a year consumes less than 2,000 units, he/she will be entitled for a 25% discount on all consumption.
For a household composed of two or more persons, if during a year consumption does not exceed 1,750 units per person then the following discounts will apply:
25% on the first 1,000 units 15% on the remaining 750 units or part thereof
No discounts are applicable if the threshold is exceeded.
This shall be calculated in accordance with the above rates, on a pro rata basis of the relative annual cumulative consumption.
Doing Business in Malta - Page 31 Domestic Rates
Table 14 illustrates the domestic rates for electricity consumption. The rates being presented are inclusive of 5% VAT. Domestic rates apply to individual units of residence, used solely and regularly as private dwellings, as may be confirmed by documentary evidence.
Table 14-Domestic Rates (inclusive of 5% VAT)
Band Cumulative Consumption Rates (per unit) 1 0 – 2,000 €0.1365 2 2,001 – 6,000 €0.1673 3 6,001 – 10,000 €0.2023 4 10,001 – 20,000 €0.4180 5 20,001 and Over €0.6860
Source: Enemalta Corporation
Doing Business in Malta - Page 32 Non-Residential Tariffs Non-Residential Service Charges
Table 15 illustrates the non-residential service charges. The charges quoted are exclusive of VAT.
Table 15-Non-Residential Service Charges (exclusive of VAT)
Installation Type Installation Charges Single Phase €120 (exclusive of VAT) Triple Phase 11 €360 (exclusive of VAT)
Source: Enemalta Corporation
Non-Residential kWh
Table 16 illustrates the non-residential rates charged for electricity per kilo watt hour (kWh). The rates quoted are exclusive of VAT.
Table 16-Non-Residential Rates per kWh (exclusive of VAT)
Band Cumulative Consumption Rates (per unit) 1 0 – 2,000 €0.162 2 2,001 – 6,000 €0.170 3 6,001 – 10,000 €0.183 4 10,001 – 20,000 €0.198 5 20,001 – 60,000 €0.215 6 60,001 – 100,000 €0.200 7 100,001 – 1,000,000 €0.187 8 1,000,001 – 5,000,000 €0.170 9 5,000,001 and Over €0.144
Source: Enemalta Corporation
Doing Business in Malta - Page 33 Non-Residential kVah
Table 17 illustrates the non-residential rates charged for electricity per kilovolt ampere hour (kVah). The rates quoted are exclusive of VAT.
Table 17-Non-Residential Rates per kVah (exclusive of VAT)
Band Cumulative Consumption Rates (per unit) 1 0 – 2,000 €0.149 2 2,001 – 6,000 €0.156 3 6,001 – 10,000 €0.168 4 10,001 – 20,000 €0.182 5 20,001 – 60,000 €0.198 6 60,001 – 100,000 €0.184 7 100,001 – 1,000,000 €0.172 8 1,000,001 – 5,000,000 €0.156 9 5,000,001 and Over €0.132
Source: Enemalta Corporation
Doing Business in Malta - Page 34 Water
The Water Services Corporation, which is Government owned, was set up in 1992. It is responsible for the production and distribution of potable water in the Maltese Islands.16 Due to the geographic size of the Maltese Islands, the Water Service Corporation can be considered as being a natural monopoly. The Corporation produces over 31 million cubic meters17 of good quality water that caters for the 421,36418 Maltese inhabitants as well as the 1 million and over tourists that visit the islands every year.
Domestic Water Domestic Installation and service charges
Table 18 illustrates the installation and service charges applicable to domestic water. The charges quoted are exclusive of VAT.
Table 18-Domestic Water Installation and Service Charges
Category Installation Charges (VAT exempt) Service Charges (VAT exempt) Domestic €345 €59
Source: Water Services Corporation
Domestic Water Tariffs
ARMS Ltd.16 that is a subsidiary of the Water Services Corporation charges two tariffs for domestic water. The main variant between the two tariffs is the number of people registered on the premises.
16 During 2010, the Government set up Automated Revenue Management System (ARMS) Ltd as a private limited company jointly owned by the Enemalta Corporation and Water Services Corporation. The company took over the management of the customer care and billing functions on behalf of both corporations.
17 www.wsc.com.mt
18 National Statistics Office (NSO), Malta in Figures 2013
Doing Business in Malta - Page 35 Table 19-Domestic Water Tariffs
Description Bands in m3 Tariff per €m3 Domestic-No persons registered on the premises ≤33m3 €2.1850 Domestic-No Persons registered on the premises >33m3 €5.1395 Domestic-One or more persons registered on the premises ≤33m3 €1.3965 Domestic-One or more persons registered on the premises >33m3 €5.1395 Source: Water Services Corporation Non-Domestic Water Non-Domestic Water Installation and Service Charges
Table 20 illustrates the installation and service charges applicable to non-domestic water. The charges quoted are exclusive of VAT.
Table 20-Non-Residential Water installation and Service Charges
Category Installation Charges (VAT exempt) Service Charges (VAT exempt) Non-Residential €760 €130
Source: Water Services Corporation
Non-Residential Water Tariffs
Table 21 illustrates the non-residential water tariff rates.
Table 21-Non-Residential Water tariffs
Description Bands in m3 Tariff per €m3 Non-Residential ≤168m3 €2.10 Non-Residential 169 and ≤ 40,000m3 €2.50 Non-Residential > 40,000m3 €1.75
Source: Water Services Corporation
Doing Business in Malta - Page 36 Gas
The Maltese gas market is made up of two gas distributors, Liquigas and Easygas. The prices charged by the two players are relatively similar. The recent introduction of Easygas ensured that the local gas market is subject to competition.
In Malta, especially in the case of households, gas is bought in cylinders. In Malta there is no piping network that transfers gas from one place to another.
Price of Gas
Table 22 illustrates the price of gas cylinders by weight as charged by Liquigas and Easygas. All prices are inclusive of VAT. The prices quoted are expected to remain fixed until September 2014.
Table 22-Price of Gas (inclusive of VAT)
Liquid Petroleum Gas (LPG) Propane Gas Cylinder Weight Easygas Liquigas Easygas Liquigas 10 kg cylinders €14.25 €14.25 - €14.35 12 kg cylinders €17.00 €17.10 - - 15 kg cylinders €21.40 €21.40 - €21.55 25 kg cylinders €35.65 €35.65 - €35.90 Loose per Kg €1.60 €1.60 - €1.70
Source: Liquigas and Easygas
Doing Business in Malta - Page 37 Deposits on New Gas Cylinders
When purchasing a gas cylinder for the first time a deposit has to be made. Table 23 represents the deposits that one has to make depending on the weight of the cylinder being purchased.
Table 23-Deposits on new gas cylinders
Cylinder Weight Deposit 10 kg cylinders €25.00 12 kg cylinders €25.00 15 kg cylinders €25.00 25 kg cylinders €40.00
Source: Malta Resources Authority
Tariffs for cylinders to be carried in flats/apartments
Table 24 illustrates the tariffs that apply when gas cylinders in Malta and Gozo are carried in flats and or apartments.
Table 24-Tariffs for cylinders to be carried in flats/apartments
Floor Level Euro (€) Delivered to 1st floor €0.00 Delivered to 2nd floor €0.23 Delivered to 3rd floor €0.47 Delivered to 4th floor €0.59 Delivered to 5th floor €0.77 Delivered to 6th floor €0.83 Delivered to nth floor €0.47[(floor level – 3)*0.12]
Source: Malta Resources Authority
Doing Business in Malta - Page 38 Petroleum
The prices for petroleum products in Malta are regulated by Enemalta Corporation. Up to sometime ago, these prices were adjusted in an upward or downward direction at the end of each month. However, the Government decided to adopt a different approach to determine petroleum prices. It was decided that petroleum prices would be fixed for a number of months. This approach was sought to promote stability with respect to petroleum prices and local production costs.
Table 25 illustrates the prices charged for petroleum products that will be retained fixed for the period May to December 2014. All prices are inclusive of VAT.
Table 25-Petroleum Prices (May to December 2014)
Petroleum Product Price (€) Unleaded €1.44 per litre Diesel €1.36 per litre Kerosene €1.38 per litre Gas oil for heating €1.05 per litre
Source: Enemalta Corporation
Doing Business in Malta - Page 39 Acqueduct - Gozo © viewingmalta.com
Doing Business in Malta - Page 40 Communication Costs
Doing Business in Malta - Page 41 Communication Costs
Malta has three major companies when it comes to the provision of mobile telephony being GO Mobile Plc, Vodafone Malta and Melita Plc. With respect to fixed line telephony the market is divided between two main players being GO Group and Melita Plc.
Malta ranks highly in terms of Communications infrastructure. The Global Competitiveness Report 2013-2014 ranks mobile telephony subscriptions per 100 of the population and fixed telephone line per 100 of the population as being the 41st and 8th best of the 148 countries surveyed.19
The Digital Agenda Scoreboard 2014 – Broadband markets, ranked Malta in the first place with respect to next generation broadband network coverage. Malta scored 100% compared to 62% attained at a EU average.20
40% of the foreign owned companies participating in Malta’s Attractiveness Survey 2013 considered the telecommunications infrastructure as very attractive or attractive. 32% of the foreign owned companies surveyed considered it as being neither attractive nor unattractive.21
19 World Economic Forum, The Global Competitiveness Report 2013-2014
20 European Commission, Broadband Markets, Digital Agenda Scoreboard 2014 21 EY, The Economy: Today and Tomorrow, Malta Attractiveness Survey 2013
Doing Business in Malta - Page 42 GO Group – Fixed Line Telephony
Residential connection and rental charges
Table 26 illustrates the connection and rental charges applying when purchasing residential fixed line telephony from GO Group.
Table 26- Residential Fixed Line Telephony Connection and Rental Charges
Charges Cost Connection Charges €54.97 Monthly Rental Charges €5.99 (€71.88 annually)
Source: GO Group
Residential Fixed Line Telephony Tariffs
The tariffs levied by GO Group on residential fixed telephony vary in accordance to the day of the week and time when the call is being carried out. Table 27 illustrates the residential tariffs for fixed line telephony. All tariffs being quoted are inclusive of VAT.
Table 27-Residential Tariffs for Fixed Telephony
Day of the Week Time Tariff Off peak time every 10mins or part thereof €0.126 (6 a.m.-8 a.m.) Monday to Friday Peak Time every 5mins or part thereof €0.126 (Including Public Holidays) (8 a.m.-6 p.m.) Night time every 30mins or part thereof €0.126 (6 p.m.-6 a.m.) Off peak time every 10mins or part thereof €0.126 Saturdays and Sundays (6 a.m.-6 p.m.) Night time every 30mins or part thereof €0.126 (6 p.m.-6 a.m.)
Source: GO Group
When purchasing residential fixed telephony from GO Group, one is also entitled to 20 free pulses on a monthly basis. Free pulses can be consumed only on local calls terminated on GO fixed lines made during the night time band (6.00pm-6.00am) and not on internet/VoIP access. Doing Business in Malta - Page 43 Business Connection and rental charges
Table 28 illustrates the connection and rental charges applying when purchasing fixed line telephony for a business purpose from GO Group.
Table 28- Business Fixed Line Telephony Connection and Rental Charges
Charges Cost Connection Charges €109.95 Monthly Rental Charges €15.58 (€186.96 annually)
Source: GO Group
Business Fixed Line Telephony Tariffs The tariffs levied by GO Group on business fixed telephony vary in accordance to the day of the week and time when the call is being carried out. Table 29 illustrates the business tariffs for fixed line telephony. All tariffs being quoted are inclusive of VAT.
Table 29- Business Tariffs for Fixed Line Telephony
Day of the Week Time Tariff Off peak time Every 10mins or part thereof €0.137 (6 a.m.-8 a.m.) Monday to Friday Peak Time Every 5mins or part thereof €0.137 (Including Public Holidays) (8 a.m.-6 p.m.) Night time Every 30mins or part thereof €0.137 (6 p.m.-6 a.m.) Off peak time Every 10mins or part thereof €0.137 Saturdays and Sundays (6 a.m.-6 p.m.) Night time Every 30mins or part thereof €0.137 (6 p.m.-6 a.m.)
Source: GO Group
Calls originating from a fixed line towards the public mobile system are charged at the rate €0.072 for every 15 seconds.
Doing Business in Malta - Page 44 Melita – Fixed Line Telephony
Connection and Rental Charges
Table 30 illustrates the connection and rental charges applicable when purchasing fixed line telephony from Melita Plc. The company offers different packages that one can consider for one’s use. The ‘Medium’ telephony package has been selected for this report. All charges quoted are inclusive of VAT.
Table 30-Connection and Rental Charges
Charges Cost Installation Charges €19.99 Monthly Rental Charges €5.99 (€71.88 annually)
Source: Melita Plc
Tariffs for Fixed Telephony
Table 31 illustrates the tariffs levied by Melita on fixed line telephony. All tariffs being quoted refer to those applicable under the ‘Medium’ telephony package and are inclusive of VAT.
Table 31-Tariffs for Fixed Line Telephony
Description of call Cost (inclusive of VAT) Calls to Melita mobile €0.23/minute Calls to other local mobiles €0.23/minute Calls to other local fixed €0.01c2/minute FREE minutes to any local fixed line 100 minutes
Source: Melita Plc
Doing Business in Malta - Page 45 Mobile Telephony
In Malta, as at May 2014, there are 4 operators offering mobile telephony. The companies offer different packages that may suit a particular individual or organisation better. For more information with respect to the packages offered, as well as the prices charged please visit the following links:
GO Plc - www.go.com.mt Vodafone Malta - www.vodafone.com.mt Melita Plc - www.melita.com Red Touch Fone - www.redtouch.com.mt
Provision of Internet Services
In Malta there are three main providers of internet services being GO Group, Melita and Vodafone Malta. One can also find a limited number of additional small internet providers.
GO Group – Residential Internet Costs
Table 32 illustrates the different residential internet packages and their respective costs. Each price quoted is exclusive of VAT.
Table 32-Residential Internet Costs
5 Mbps 15 Mbps 35 Mbps 75 Mbps 200 Mbps Download speed 5 Mbps 15 Mbps 35 Mbps 75 Mbps 200 Mbps (up to) Upload Speed (up 0.5 Mbps 1.0 Mbps 2 Mbps 5 Mbps 5 Mbps to) Email accounts 4 4 4 4 4 Downloads 50 GB/month Unlimited Unlimited Unlimited Unlimited Free Virus and Yes Yes Yes Yes Yes Spam protection Monthly Price €12.00 €17.00 €27.00 €55.00 €90.00 Minimum Duration 2 years 2 years 2 years 2 years 2 years
Source: GO Group
Doing Business in Malta - Page 46 GO Group – Business Internet Costs
Table 33 illustrates the different business broadband packages and their respective cost. Go Group offer different packages for self employed, small and medium businesses, large businesses as well as the public sector. The internet costs being provided below are related to small and medium businesses. Each price is quoted exclusive of VAT.
Table 33-Business Internet Costs
4 Mbps 12 Mbps 20 Mbps 35 Mbps 75 Mbps 200 Mbps Download Speed 4Mbps 12Mbps 20Mbps 35Mbps 75Mbps 200MbpS Upload Speed 0.5 Mbps 1Mbps 1Mbps 2Mbps 5Mbps 5Mbps Download/Usage 25GB 150GB Unlimited Unlimited Unlimited Unlimited Free static IP Yes Yes Yes Yes Yes Yes Free use of Yes Yes Yes Yes Yes Yes modem Free Installation Yes Yes Yes Yes Yes Yes Email boxes 4 20 20 20 20 20 Antivirus & Spam Yes Yes Yes Yes Yes Yes Protection Free Upgrades 12Mbps 20 Mbps 35 Mbps N/A N/A N/A on signing of a 24 month contract Monthly Price €13.86 €34.94 €50.00 €60.00 €80.00 €100.00 (excluding VAT)
Source: GO Group
Doing Business in Malta - Page 47 Melita Plc – Residential and Business Internet Costs
Table 34 illustrates the different business and home packages that Melita offer. An installation charge of €19.99 applies except for the Fibre Power 100 option.
Table 34-Residential and Business Internet Costs
4 Mbps 12 Mbps 20 Mbps Download speed (up to) 30 Mbps 60 Mbps 100 Mbps Upload Speed (up to) 1.5 Mbps 2.0 Mbps 4 Mbps Email accounts 5 7 8 MB per mailbox 100 MB 150 MB 250MB Downloads Unlimited Unlimited Unlimited Free Virus and Spam Yes Yes Yes protection Monthly Price €16.5022 €18.00 €80.00
Source: Melita Plc - http://www.melita.com/personal/internet/packages/ Vodafone (Malta) – Residential and Business Internet Costs Vodafone (Malta) offers an ’Internet Key’ in order to be able to access the World Wide Web. Vodafone offers two different plans, being; the Liberty pay monthly plans and the Liberty prepaid plans.
Liberty pay monthly plan Prepaid Internet Plans Liberty Plus Pack: Week: €1.50 for a data bundle of 100MB to be used €10 per month for a data bundle of 15GB within 7days Liberty Max Pack: Week: €3.00 for a data bundle of 300MB to be used €15 per month for a data bundle of 12GB within 7 days Liberty Max: Week: €5.00 for a data bundle of 1GB to be used €25 per month for a data bundle of 15GB within 7 days Liberty 4G Pack: Month: €25.00 for a data bundle of 10GB to be used €35 per month23 for a data bundle of 15GB within 30 days
22 €16.50 for the first 3 months, €23.50 from thereafter. 23 Discounted to €25 for Red Plans
Doing Business in Malta - Page 48 Human Resources
Doing Business in Malta - Page 49 Language Proficiency, Training, Salaries and Graduate Statistics
Malta’s prime natural resources are its people and this gives Malta a leading edge over a number of globigerina limestone, a soft yellowish stone ideal for other countries. English is spoken in 112 countries construction. The role that human resources play in by circa 328 million individuals. This makes English Malta’s economic success is of pivotal importance. the 3rd most spoken language around the world. Government from its end has invested considerably The most spoken language is Mandarin (1,213 in the education system in order to develop the skills million individuals) followed by Spanish (329 million and talents of the country’s human capital. individuals). It is estimated that about 80% of international business communications and most The World Economic Forum in its Global of the world’s trade and financial business are Competitiveness Report 2013-2014, ranks the quality transacted in English. of primary education in Malta as being the 9th best out of 148 countries surveyed. Furthermore, the same Students attending secondary education have to report highlights that the quality of the educational study at least one other language (in addition to system in higher education and training ranks at the Maltese & English). The foreign languages that 8th place out of 148 countries surveyed. students are given the opportunity to study usually vary between Italian, French, German and Spanish although Russian, Arabic and Portuguese are also studied in small numbers. The Confucius Institute of the University of Malta also offers Mandarin courses Language Proficiency to students of all ages. At the end of their secondary education students have also to sit for Secondary Malta is a bilingual country and both Maltese and Education Certificate (SEC) examinations (Equivalent English are recognised by the Constitution as official to ISCED level 2-3, EQF level 3) for Maltese, English languages. This brings about a number of important and a foreign language of their choice. advantages. English and Maltese are taught to all students attending primary and secondary level of The most accurate representation of the language education. Bilingualism ensures that potentially skills that a population has can be derived from the all students completing their secondary education censuses carried out by the respective countries. The are fluent in both languages. For Maltese citizens, last census carried out in Malta was in 2011. Table 35 both Maltese and English can be considered to be shows the number of inhabitants (aged 10 years and native languages. Given that English is recognised over) who were able to speak a particular language. worldwide as one of the main business languages
24 www.ethnologue.com 25 www.englishlanguageguide.com
Doing Business in Malta - Page 50 Table 35-Languages Spoken
2005 2011 Language Number of Inhabitants Percent Number of Inhabitants Percent Maltese 354,664 97.9 365,866 87.6% English 318,354 87.9 345,954 82.9% Italian 205,375 56.7 223,852 53.6% French 75,914 20.9 81,426 19.5% German 20,110 5.5 21,931 5.3% Arabic 14,046 3.9 17,627 4.2% Total Inhabitants 362,376 - 417,432 -
Source: NSO, Census of population and Housing 2011, Final Report, Table 33
Table 35 clearly shows that the Maltese population can be considered to be very proficient in languages. Besides, Malta’s EU accession also brought about the freedom of movement of labour to and from EU countries. Given the influx of foreign workers coming over to work in Malta it is likely that the foreign language capabilities of the Maltese population will increase further. This is enforced further in view of the fact that the number of foreign workers working in Malta has been increasing especially after EU accession. At the end of October 2013 there were circa 15,000 foreigners (9,670 EU and 5,424 non-EU nationals) employed in Malta. 26
26 http://www.timesofmalta.com/articles/view/20140325/local/15000-foreign-workers-in-malta.512142
Doing Business in Malta - Page 51 Education
All children between the age of 5 and 16 years are the last century. At present, in Malta the Government entitled to free education in Government schools operates ten regional colleges which are clusters of irrespective of their sex, social background, financial primary and secondary state-owned schools. Each means and religious beliefs. In Malta there are a school also employs a number of Learning Support considerable number of private owned schools, which Assistants (LSAs) to facilitate education for students can be categorised into two: Catholic and Independent with special needs. Schools; both of which provide education from pre- primary to upper secondary levels. The Education Division within the Ministry of Education is responsible at a national level to take the Since the late 1940s the Government has continuously necessary decisions on issues such as curriculum, invested into improving the quality of education in syllabi, selection and deployment of teachers and Malta. The aim has been and still is to provide free administration, resources and building of colleges. quality education for all. New teaching methods, In 2010, the Education Division introduced more technological teaching aids and best practices in student friendly assessments, which are referred to school management have been adopted throughout as “Bench Marking Exercises”, to mark the transition the years to boost the solidity of an educational from primary to secondary schooling. structure inherited from British colonialists during
Doing Business in Malta - Page 52 Pre-Primary Education (Age 3 to 5)
Attendance at the pre-primary level is voluntary. Pre-primary education is co-educational and is provided free in state schools. At this level no formal teaching takes place. The National Minimum Curriculum states that the main educational objectives should include activities aimed towards the development of the children’s social attitudes, language and communication skills in preparation for primary education. Most pre-primary centres or kindergartens form part of primary school buildings. A number of private schools and centres also offer pre-primary educational services.
Compulsory Education (Age 5 to 16)
Education is compulsory for all children between the ages of 5 and 16. Compulsory education is sub-divided into a six-year primary cycle (5 to 10 years) and five years of secondary education (11 to 16 years). The government is committed to a policy of inclusive education throughout the whole educational cycle. This ensures that children with special needs are integrated into the mainstream.
Primary Education Secondary Education Primary education builds on early childhood education During their five-year secondary education students and facilitates the development of skills, attitudes and are prepared to sit for their Secondary Education knowledge in preparation for the secondary level. In Certificate (SEC)27 at the end of their fifth year. state-owned schools it is free of charge and includes school transport and textbooks Secondary education is based on a mix of compulsory and chosen subjects from the sciences and liberal arts. Extra-curricular teaching of art, drama, music and sport is often done through private institutions.
27 Equivalent to ISCED level 2-3, EQF Level 3
Doing Business in Malta - Page 53 Upper Secondary Education
The Institutions providing Upper Secondary Education Institute of Information & Communication Technology; offer a two-year course specifically designed for Institute of Mechanical Engineering; Institute of Art & future University students who are prepared for the Design; Institute of Business & Commerce; Institute MATSEC Certificate (Matriculation and Secondary of Electrical & Electronics Engineering; the Maritime Education Certificate) in accordance with the Institute and the Xaghra and Xewkija Gozo Centres. University’s General Entry Requirements. These institutes form part of the Malta College of The University of Malta offers Upper Secondary Arts, Science and Technology (MCAST). The duration Education through G.F. Abela Junior College. A of courses at these institutes range between one number of Colleges namely being, De La Salle to two years. Each institute offers a variety of College, St. Aloysius College and St. Edwards College courses related to its area of study. The majority also offer Upper Secondary Education in accordance of programmes offered by the institutes are either with University’s General Entry Requirements. attended by students on a full-time basis, part-time Students may choose from a wide range of subjects basis or by apprentices, who combine College-based and must take two subjects at Advance Level, three at instruction with work experience with an appropriate Intermediate Level, as well as Systems of Knowledge. employer (sponsor). Subjects chosen should also include any Special Course Requirements needed for their prospective Programmes are offered at all levels from pre- University course. While providing formal instruction, foundation (entry level 0) to Degree (Level 5) level. the Institutions encourage students to develop The Foundation courses, which are at Level 1, their own initiative through guided self-teaching in provide a progression route into the higher level preparation for their future University career. certificate and diploma courses. Courses lead to appropriate certification either College-based or through an external examination body. The full array of assessment methods is used including written examinations, course work and portfolios.
Further information can be obtained from Vocational Upper http://www.mcast.edu.mt Secondary Education
The provision of Vocational Upper Secondary Education in Malta is based on a structure of nine institutes which provide courses in nine main areas. The Institutes are as follows: Institute of Agribusiness; Institute of Building & Construction Engineering; Institute of Community Services;
Doing Business in Malta - Page 54 Doing Business in Malta - Page 55 Tertiary Education
Private institutions also offer distance-learning The University of Malta, though largely funded by courses. Such courses offer flexibility and opportunity Government, is autonomous and self-governing. It for those who would like to continue working offers higher education at undergraduate and post- but also develop their career by furthering their graduate levels. Conscious of its public role, the studies. Distance-learning courses have exploited University strives to create courses which are relevant technological developments creating a virtual campus and timely in response to the needs of the country. with effective direct communication between students It caters for over 10,000 students. More than 3,000 and agents around the globe. students annually graduate from the University of Malta in various disciplines. The degree courses at the University are designed to produce highly qualified professionals, with experience in research, who will play key roles in industry, commerce and public affairs International Schools in general. There is one International school in Malta, the Verdala International School. It was founded to meet the The University has thirteen faculties: Arts; needs of those families from different countries who Built Environment; Dental Surgery; Economics; decide to stay in Malta, and of those Maltese families Management & Accountancy; Education; Engineering; who seek a different style of education. Its unique Health Sciences; Information & Communication campus is located inside Fort Pembroke on the Technology; Laws; Media & Knowledge Sciences; northern coast of Malta. The school is fully accredited Medicine & Surgery; Science and Theology; and Social by the Middle States Association in the USA; is an Wellbeing. International Baccalaureate Diploma School; is a member of the European Council for International Further information can be obtained from Schools; offers courses leading to the International http://www.um.edu.mt General Certificate of Secondary Education; and offers the International Primary Curriculum.
Foreigners living in Malta may also seek to send Private Institutions their children to other independent colleges like St. Edwards College and San Andrea School where In these past few years, a number of private lessons are carried out in the English language and institutions in Malta have started providing courses thus foreigners do not experience a language barrier. offered by foreign universities, thus creating a choice of how qualifications can be obtained. A Further information can be obtained from: www. range of courses at various levels are now available, verdala.org, www.stedwards.edu.mt, from diploma to doctorate level, including many www.sanandrea.edu.mt. courses that were, or are not offered by the University of Malta. The subjects on offer range from specialisations in management to psychology and others.
Doing Business in Malta - Page 56 Graduates
In December 2013, 3,621 students graduated from the University of Malta. Of these 2,213 of the graduates were female and 1,408 male. Over the years the University of Malta has also succeeded to attract a number of foreign students to come and carry out their tertiary education in Malta. At the end of October 2013 there were about 600 international students coming from 80 different countries.28
Over the years, the number of students graduating from the University has increased considerably. In 2012/2013 the number of students graduating from the University of Malta was around 34% higher than in 2006/2007. This increase in graduates came about due to the investment that was carried out by Government in the education sector and social mobility due to the improvements in the national standard of living. The University of Malta contributed by offering a wider spectrum of courses that are more relevant and better suited to industry and the economy.
The achievements that Maltese graduates attain once they embark on their work journey is also acknowledged by the local industry. In a Eurobarometer survey – Employers’ Perception of Graduate Employability, which results were published in November 2010, the respondents (who were business owners and who had recruited higher education graduates in the past 5 years) were asked if they agreed with the statement that the graduates employed had the skills required to work in their company. Respondents in Malta were the most likely to strongly agree with this statement (69%).29
The following Table illustrates the number of students graduating from University in the last 2 academic years by Faculty.
28 http://www.um.edu.mt/about/uom/facts 29 Flash Eurobarometer, Employers’ Perception of Graduate Employment, November 2010
Doing Business in Malta - Page 57 Table 36-University Graduates by Faculty
Faculty/Institute Level 2011 - 2012 2012-2013 Faculty of Arts Bachelor of Arts 104 90 Bachelor of Arts (Honours) 151 188 Doctorate 2 5 Masters 91 82 Post-Graduate Diploma 23 11 Diploma 5 11 Certificate 0 49 Total Graduates from the All Faculty Courses 376 436 Faculty of Arts Faculty for the Built Bachelor (Honours) 56 61 Environment Masters 3 3 Doctorate 0 1 Diploma 84 86 Certificate 5 0 Total Graduates from the All Faculty Courses 148 151 Faculty of Built Environment Faculty of Dental Surgery Bachelor 6 8 Master 0 5 Total Graduates from the All Faculty Courses 6 13 Faculty of Dental Surgery Faculty of Economics, Bachelor 140 176 Management and Accountancy Bachelor (Honours) 212 169 Masters 52 48 Diploma 117 86 Post Graduate Diploma 0 2 Certificate 0 1 Total Graduates from the All Faculty Courses 469 482 Faculty of Economics, Management and Accountancy
Doing Business in Malta - Page 58 Table 36 cont’d-University Graduates by Faculty
Faculty/Institute Level 2011 - 2012 2012-2013 Faculty of Education Bachelor (Honours) 158 168 Masters 43 34 Doctorate 1 0 Post-Graduate Diploma 0 42 Diploma 0 178 Certificate 0 7 Post-Graduate Certificate 107 101 Total Graduates from the All Faculty Courses 309 530 Faculty of Education Faculty of Engineering Bachelor (Honours) 91 95 Masters 10 21 Doctorate 1 3 Certificate 0 4 Diploma 0 2 Total Graduates from the All Faculty Courses 102 125 Faculty of Engineering Faculty of Health Sciences Bachelor (Honours) 242 141 Masters 2 33 Doctorate 1 0 Post-Graduate Diploma 9 8
Diploma 105 108 Certificate 0 18 Total Graduates from the All Faculty Courses 359 308 Faculty of Health Sciences
Doing Business in Malta - Page 59 Table 36 cont’d-University Graduates by Faculty
Faculty/Institute Level 2011 - 2012 2012-2013 Faculty of Information and Honours 72 77 Communications Technology Masters 17 31 Doctorate 2 3 Higher Diploma 3 2 Post-Graduate Diploma 7 0 Diploma 3 2 Total Graduates from the All Faculty Courses 104 115 Faculty of Information and Communications Technology Faculty of Laws Bachelor of Laws 128 153 Masters 32 28 Magister Juris 0 1 Doctorate 98 109 Diploma 107 160 Total Graduates from the All Faculty Courses 365 451 Faculty of Laws
Doing Business in Malta - Page 60 Table 36 cont’d-University Graduates by Faculty
Faculty/Institute Level 2011 - 2012 2012-2013 Faculty of Media & Bachelor 23 12 Knowledge Sciences Bachelor (Honours) 25 32 Masters 12 23 Diploma 1 8 Total Graduates from All Faculty Courses 61 75 the Faculty of Media & Knowledge Sciences Faculty of Medicine and Bachelor (Honours) 30 33 Surgery Masters 61 71 Doctorate 78 91 Certificates 0 13 Total Graduates from the All Faculty Courses 169 208 Faculty of Medicine and Surgery Faculty of Science Bachelor 3 2 Bachelor (Honours) 70 78 Masters 14 19 Doctorate 1 2 Total Graduates from the All Faculty Courses 88 101 Faculty of Science Faculty of Social Wellbeing Bachelor (Honours) 125 140 Masters 74 28 Post-Graduate Diploma 5 1
Higher Diploma 7 18 Diploma 5 30 Certificate 0 4 Total Graduates from the All Faculty Courses 216 221 Faculty of Social Wellbeing
Doing Business in Malta - Page 61 Table 36 cont’d -University Graduates by Faculty
Faculty/Institute Level 2011 - 2012 2012-2013 Faculty of Theology Bachelor 11 3 Bachelor (Honours) 31 25 Masters 34 10 Doctorate 1 1 Post-Graduate Diploma 3 3 Post-Graduate Certificate 1 1 Licentiate in sacred theology 2 8 Certificate 0 1 Diploma 0 1 Total Graduates from the All Faculty Courses 83 53 Faculty of Theology Institute of Earth Systems Bachelor (Honours) 9 1 Masters 11 21 Diploma 7 PG Diploma 0 3 Total Graduates from the All Faculty Courses 27 25 Institute of Earth Systems Edward Debono Institute for Masters 15 14 the Design and Development of Thinking Post Graduate Diploma 5 7 Total Graduates from the All Faculty Courses 20 21 Edward Debono Institute for the Design and Development of Thinking International Institute for Master 1 4 Baroque Studies Total Graduates from the All Faculty Courses 1 4 International Institute for Baroque Studies
Doing Business in Malta - Page 62 Table 36 cont’d -University Graduates by Faculty
Faculty/Institute Level 2011 - 2012 2012-2013 Institute for Islands and Masters 9 4 Small States Post-Graduate Diploma 0 1 Total Graduates from the All Faculty Courses 16 5 Institute for Islands and Small States Institute for Maltese Studies Doctorate 0 1 Masters 1 4 Total Graduates from the All Faculty Courses 2 5 Institute for Maltese Studies Mediterranean Institute Masters 3 2 Doctorate 2 1 Total Graduates from the All Faculty Courses 5 3 Mediterranean Institute Institute for Physical Pre-Tertiary Certificate 0 14 Education and Sport Institute of Public Higher Diploma 0 36 Administration and Administration Institute for Tourism, Travel Bachelor (Honours) 37 27 and Culture Masters 5 9 Post Graduate Certificate 0 1 Total Graduates from the All Faculty Courses 54 37 Institute for Tourism, Travel and Culture Euro-Mediterranean Centre Masters 1 3 for Educational Research Total Graduates from the All Faculty Courses 1 3 Euro-Mediterranean Centre for Educational Research European Centre for Masters 2 7 Gerontology
Total Graduates from All Faculty Courses 3 7 the European Centre for Gerontology
Doing Business in Malta - Page 63 Table 36 cont’d -University Graduates by Faculty
Faculty/Institute Level 2011 - 2012 2012-2013 Centre for Labour Studies Diploma 33 20 Post-Graduate Diploma 0 9 Post-Graduate Certificate 0 2 Certificate 0 4 Total Graduates from the All Faculty Courses 33 35 Centre for Labour Studies Mediterranean Academy of Masters 52 61 Diplomatic Studies Total Graduates from the All Faculty Courses 69 61 Mediterranean Academy of Diplomatic Studies Institute for Tourism, Travel Bachelor (Honours) 0 27 and Culture Masters 0 9 Post Graduate Certificate 0 1 Total Graduates from the All Faculty Courses 21 37 Institute for Tourism, Travel and Culture Institute of European Studies Bachelor (Honours) 46 22 Masters 11 9 Diploma 0 12 Total Graduates from the All Faculty Courses 57 43 Institute of European Studies
Source: University of Malta, Office of the Registrar
The information provided under Table 36 is in aggregated format. More disaggregated and detailed information about University Graduates can be provided upon request.
Table 37 provides the number of students graduating from the Malta College of Arts, Science and Technology (MCAST) during the academic years 2011/2012 and 2012/2013. The information is disaggregated by Institute. More disaggregated and detailed information about MCAST graduates can be provided upon request.
Doing Business in Malta - Page 64 Table 37-MCAST Graduates by Faculty
Faculty/Institute Level 2011 - 2012 2012-2013 Institute of Agribusiness Certificate 20 24 Diploma 33 43 Bachelor (Honours) 6 0 Total Graduates from the All Faculty Courses 59 67 Institute of Agribusiness Institute of Applied Science Certificate 0 19 Diploma 40 67 Bachelor (Honours) 0 2 Total Graduates from the All Faculty Courses 40 88 Institute of Applied Science Institute of Art and Design Certificate 46 47 Diploma 252 249 Bachelor (Honours) 48 81 Total Graduates from the All Faculty Courses 346 377 Institute of Art and Design Institute of Building and Certificate 45 27 Construction Engineering Diploma 72 96 Bachelor (Honours) 15 10 Total Graduates from the All Faculty Courses 132 133 Institute of Building and Construction Engineering Gozo Centre Certificate 51 56
Diploma 58 67 Total Graduate from the All Faculty Courses 109 123 Gozo Centre Institute of ICT Certificate 149 152 Diploma 405 361 Bachelor (Honours) 77 84 Total Graduates from the All Faculty Courses 631 597 Institute of ICT
Doing Business in Malta - Page 65 Table 37 cont’d-MCAST Graduates by Faculty Source: MCAST, Office of the Registrar Faculty/Institute Level 2011 - 2012 2012-2013 Institute of Business and Certificate 123 118 Commerce Diploma 210 305 Bachelor (Honours) 15 29 Total Graduates from the All Faculty Courses 348 452 Institute of Business and Commerce Institute of Community Certificate 108 88 Services Diploma 322 340 Bachelor (Honours) 5 9 Total Graduates from the All Faculty Courses 435 437 Institute of Community Services Institute of Electrical and Certificate 63 62 Electronics Engineering Diploma 107 118 Bachelor (Honours) 20 13 Total Graduates from the All Faculty Courses 190 193 Institute of Electrical and Electronics Engineering Institute of Mechanical Certificate 98 111 Engineering Diploma 75 117 Bachelor (Honours) 2 30 Aircraft Maintenance 71 64 Total Graduates from the All Faculty Courses 246 322 Institute of Mechanical Engineering Maritime Institute Probationary Officer Cadet 10 6 OIC Navigational Watch 8 9 Total Graduate from the All Faculty Courses 20 15 Maritime Institute Pathway Independent Living (Malta) 16 5 Independent Living (Malta) 1 11 Total Graduates from All Faculty Courses 17 16 Pathway
Doing Business in Malta - Page 66 Training30
Malta is one of the highest providers of vocational training in the EU, both in terms of time employed as Among those enterprises providing vocational well as in financial investment. Vocational training training in the EU27 in 2010, almost half (48%) of in Malta is structured on the German model of their employees participated in such training. The vocational training. highest proportions of employees participating were observed in the Czech Republic (72% of all employees Eurostat data shows that in the EU27, two thirds in enterprises providing training), Slovenia (62%), (66%) of all enterprises with ten or more employees Luxembourg (60%) and Slovakia (58%), and the lowest provided vocational training to their staff in 2010, in Hungary (27%), Lithuania (31%), Austria and the compared with 60% in 2005. The highest number of United Kingdom (both 37%). enterprises providing training was observed in Austria and Sweden (both 87%) the United Kingdom (80%), In the EU27, a slightly higher proportion of employees the Netherlands (79%), Belgium (78%) and France in large enterprises (49% of employees) do training (76%), and the lowest being Poland (23%), Romania than in medium-sized enterprises (45%) and small (24%), Bulgaria (31%), Latvia (40%) and Hungary enterprises (46%). (49%). In Malta 54% of enterprises provide such training, two thirds of which are larger SMEs.
In the EU27, participants in vocational training courses spent on average 25 hours each on training in 2010, an amount that varied significantly between Member States, ranging from 14 hours per participant in the Czech Republic and 15 hours in Latvia to 42 hours in Portugal and 40 hours in Malta.
As regards to costs, vocational training courses accounted for 0.8% of total labour costs of all enterprises in the EU27 in 2010, varying from 0.4% in Italy, Latvia and Romania to 1.5% in France and 1.4% in Malta.
30 Eurostat News Release, 89/2013-11 June 2013, Continuing Vocational Training
Doing Business in Malta - Page 67 Salaries
The Economic Survey, which is published by the Ministry for Finance with the Government budget, publishes information related to wages prevailing in Malta. The following Table presents the average weekly wages for different economic sectors that were recorded in the month of September 2013.
Table 38- Average Weekly Wages – September 2013
Skilled Clerical/ Weighted Labourer Tradesman Executive Managerial Average (€) (€) (€) (€) (€) Oil Drilling 240.51 241.68 233.52 254.49 241.04 Food 227.94 287.08 243.18 379.66 265.71 Beverages 259.65 316.94 268.11 347.21 287.07 Textiles, 219.18 243.97 217.17 222.86 222.86 Footwear and Clothing Furniture & 249.57 282.47 - 299.10 266.43 Fixtures Paper & Printing 308.05 360.56 300.56 360.57 331.49 Chemicals 251.80 309.86 304.71 335.64 271.50 Non-metallic 204.99 250.41 - 259.14 230.27 Products Metal 208.14 233.89 - 257.01 224.78 Productions Electrical 208.84 273.60 243.89 310.28 235.40 Machinery Machinery 189.31 226.71 208.98 259.30 220.38 Transport & 223.77 261.15 248.44 291.03 255.78 Equipment Miscellaneous 296.29 349.71 283.05 300.03 302.11 Electricity & Gas 240.89 273.35 269.32 420.73 282.91 services
Source: Economic Policy Department, Ministry of Finance, Economic Survey November 2013
Doing Business in Malta - Page 68 Table 38 cont’d- Average Weekly Wages – September 2013
Skilled Clerical/ Weighted Labourer Tradesman Executive Managerial Average (€) (€) (€) (€) (€) Construction 216.33 266.75 272.66 - 228.28 Wholesale & 228.58 253.62 273.66 315.58 251.58 retail trade Banking & OFI 266.10 290.82 309.13 472.74 332.07 Insurance & Real 239.76 248.96 254.43 275.57 254.68 Estate Transport 198.60 278.20 283.38 495.03 276.58 Storage and 239.07 274.53 253.72 300.51 252.07 Warehousing Communications 269.34 296.29 259.86 464.58 321.74 Community & 242.95 316.65 277.34 408.19 339.38 Business Recreation 233.12 255.14 249.41 294.43 247.46 Services Hotels & 231.58 253.47 244.69 256.41 241.55 Catering Ests All Firms 233.96 289.67 288.16 298.72 296.05
Source: Economic Policy Department, Ministry of Finance, Economic Survey November 2013
Eurostat, the statistical office of the European Union, carries out a survey to determine the labour costs within the different countries forming the European Union. The labour costs published are based on the Labour Cost Survey and the Labour Cost Index. The survey carried out covers a sample of enterprises with 10 or more employees. The labour costs published by Eurostat for 2013, are based on the 2008 labour cost survey and Labour Cost Index.
Figure 6 represents the hourly labour costs for the whole economy in 2013. The information is presented for all the EU28 countries.
Doing Business in Malta - Page 69 Figure 6-Hourly Labour Costs for the Whole Economy (2013)
Source: Eurostat, News Release, 49/2014, 27 March 2014, Labour Costs in the EU28 *Based on Eurostat estimate for the 3rd and 4th Quarter of 2013. Only the total level is estimated.
Doing Business in Malta - Page 70 Figure 7 represents the disaggregation of labour costs in accordance to economic activity. For the purpose of this report the information of labour costs for Malta and the EU28 average are being presented.
Figure 7-Labour Costs per hour by economic activity (2013)
Source: Eurostat, News Release, 49/2014, 27 March 2014, Labour Costs in the EU28
Doing Business in Malta - Page 71 Sick leave entitlement to employers and self employed
When a person is self employed and he/she pays the social security contributions then he/she is still entitled to receive sickness benefits. If a self employed is still sick after 3 working days (Excluding Saturdays, Sundays and Public Holidays) he/she, on the presentation of a medical certificate, can claim sickness benefits.
In the case that a person is employed with a company/organisation and he/she pays social security contribution the first 3 working days of sick leave are paid by the employer whilst the remaining working days for which the employee is sick are paid through the social security office.
The amount of sick leave entitlement varies from one economic sector to another. For economic sectors that are not regulated by the relevant wage regulation order, sick leave amounts to two working weeks per year.
Sick Leave Statistics
The amount of sick leave availed of by employees can also be used as an indication to reflect the working environment in which employees are working. Employees that are not working in a desirable environment are more likely to avail themselves of sick leave. The level of employee absence in Malta has decreased considerably over the past decade. For 2003 the average level of employee absence recorded was 6.2 days. This figure decreased significantly and in 2009 the average number of days an employee was absent from work was 5.2 days per employee per year. These figures do vary from the private to the public sector. The level of employee absence remains higher in the public sector with an average absence level of 7.9 days per employee per year. The corresponding level in the private sector for 2009 was 3.9 days per employee per year.
When comparing the absence of work in Malta to that in the United Kingdom, the results obtained are very positive. Malta has a considerably lower rate of employee absence from work than that recorded in the United Kingdom. Average employee absence in the United Kingdom per employee per year in 2009 was 7.4 days compared to 5.2 days in Malta.
Doing Business in Malta - Page 72 Property and Residence
Doing Business in Malta - Page 73 Industrial Property
Malta Industrial Parks Ltd. (MIP) is responsible for allocating factories to new investment projects and facilitating expansions by existing clients within the industrial estates that are situated in Malta and Gozo. As a result, MIP controls the majority of the land in Malta that is available for industrial activity. Nonetheless, the private sector still owns a number of properties that are potentially suitable to carry out industrial activities. Recently a limited number of private industrial areas have also been built.
A desk research carried out by the Economic and Market Research Unit at Malta Enterprise determined that the median rental rate for warehouses/garages was €55.56 per meter square per annum. The following Tables present in more detail the rental rates charged for warehouses/garages in Malta. Tables 39 and 40 present the rental rates cross tabulated by various categories.
Table 39-Warehouses/Garages Rental Rates by Size (July 2012)
Warehouse/garage Median rent per Number of Minimum rent per Maximum rent per by Size m2 per annum observations m2 per annum m2 per annum 1-300m2 €59 52 €26 €304 301-600m2 €62 23 €24 €110 601-1000m2 €51 7 €43 €54 1001-2000m2 €59 6 €33 €115 Greater than 2000m2 €27 4 €15 €45
Source: Malta Enterprise, Economic & Market Research Unit, Rental Rates-Offices & Warehouses
Table 40-Warehouses/Garages Rental Rates by Region (July 2012)
Warehouse/garage Median rent per Number of Minimum rent per Maximum rent per by Size m2 per annum observations m2 per annum m2 per annum North €67 9 €29 €304 Central €55 70 €15 €115 South €72 13 €20 €110
Source: Malta Enterprise, Economic & Market Research Unit, Rental Rates-Offices & Warehouses
Doing Business in Malta - Page 74 Office Spaces
The Economic and Market Research Unit carried out a desk research exercise in order to determine the rental rates for office spaces in Malta. When carrying out the research it was decided that office spaces will be divided into two categories being; standard and luxurious offices. Luxurious offices were defined as those offices that are situated in Portomaso, SmartCity, Tigne Point, Sky Parks and other business centres.
Standard Office Spaces
Tables 41 and 42 present the rental rates for non-luxurious offices cross tabulated by various categories.
Table 41-Standard Office Rental Rates by Size (July 2012)
Standard Offices Median rent per Number of Minimum rent per Maximum rent per by Size m2 per annum observations m2 per annum m2 per annum 1-40m2 €152 43 €76 €7,908 41-70m2 €120 63 €59 €371 71-110m2 €104 87 €36 €440 Greater than 110m2 €123 413 €15 €545
Source: Malta Enterprise, Economic & Market Research Unit, Rental Rates-Offices & Warehouses
Table 42- Standard Office Rental Rates by Region (July 2012)
Standard Offices Median rent per Number of Minimum rent per Maximum rent per by Size m2 per annum observations m2 per annum m2 per annum North €94 50 €39 €350 Central €125 538 €15 €7,908 South €72 18 €49 €100
Source: Malta Enterprise, Economic & Market Research Unit, Rental Rates-Offices & Warehouses
Doing Business in Malta - Page 75 Luxurious Office Spaces
In general the median rental rate per annum for luxurious offices was €249.60 per m2 per annum. The highest rental rate per m2 per annum was €463.64, whilst the lowest rental rate was €137.14 per m2 per annum. Table 43 presents the rental rates for luxurious offices by size.31
Table 43-Luxurious Offices Rental Rates by Size (July 2012)
Luxurious Office Space Median rent per Number of Minimum rent per Maximum rent per by size m2 per annum observations m2 per annum m2 per annum 1-100m2 €264 12 €137 €463 101-300m2 €225 7 €139 €260 301-500m2 €250 2 €250 €250 Greater than 501m2 €253 4 €150 €270
Source: Malta Enterprise, Economic & Market Research Unit, Rental Rates-Offices & Warehouses
Rental Rates for Residential Apartments
The rates charged for residential apartments vary in accordance to various factors such as location of the apartment, finishing, the surrounding environment and size. Table 44 illustrates the rental rates for finished apartments. The rental rates have been categorised into three categories being; high end, mid end and low end. High end apartments are usually situated in prime locations whilst those at a lower end are usually located in areas that are on the periphery of business centres. All rental rates quoted are with respect to a finished apartment.
Table 44-Rental Rates for Finished Apartment (December 2012)
Type of Finished Monthly Rental Location Apartment Rate Top End €1,800 – €5,500 Portomaso, Pender Gardens, St. Julians, Sliema, Tigne Point Mid End €750 – €1,600 St. Julians, Valletta, Swieqi, Qawra Bottom End €235 – €650 Bugibba, Hamrun, Msida, San Gwann, Marsascala
Source: Malta Enterprise, Economic & Market Research Unit, Rental Rates-Offices & Warehouses
31 Offices that are situated in Portomaso, SmartCity, Tigne Point, Sky Parks and other business centres.
Doing Business in Malta - Page 76 Smart City Malta Luxurious Office Spaces Doing Business in Malta - Page 77 Acquisition of Property in Malta
The acquisition of property (AIP) section of the Capital Transfer Duty (CTD) Department is responsible for the processing of applications by non-residents to acquire immovable property in Malta. The section issues permits for those applications which satisfy a number of business criteria.
The Government of Malta had established that the attraction of a larger volume of foreign residents would be of benefit to the Maltese economy and that no significant adverse effects were likely to be exerted locally provided that the inflow of foreign residents was maintained within reasonable levels and the housing stock continued to grow steadily.
The CTD Department has recently embarked on an ambitious programme to enhance its customer service. The premises were upgraded to ensure a better office environment which is also friendlier to its clients. The department has also invested heavily in Information Technology and has installed a robust infrastructure and many custom-built software systems.
More information on the acquisition of property in Malta can be obtained through http://www.ird.gov.mt/aip/aip.aspx
Global Residency Scheme Through Malta’s Global Residence Programme people who buy high value property and who pay taxes, would be able to benefit from a residence permit in Malta.
For one to apply for the Global Residence Programme, one should prove with satisfaction of the Commissioner that:
(a) he is a third country national and is not a Maltese, EEA or Swiss national;
(b) he is not a person who benefits under the Residents Scheme Regulations, the High Net Worth Individuals - EU / EEA / Swiss Nationals Rules, the Malta Retirement Programme Rules, the Qualifying Employment in Innovation and Creativity (Personal Tax) Rules or the Highly Qualified Mdina Persons Rules; © viewingmalta.com Doing Business in Malta - Page 78 (c) he holds a qualifying property holding;
(d) he is in receipt of stable and regular resources which are sufficient to maintain himself and his dependants without recourse to the social assistance system in Malta;
(e) he is in possession of a valid travel document;
(f) he is in possession of sickness insurance in respect of all risks across the whole of the European Union normally covered for Maltese nationals for himself and his dependents;
(g) he is fluent in one of the official languages of Malta;
(h) he is a fit and proper person.
More information on the Global Residency Scheme can be accessed through the following link: http://meib.gov.mt/mt/globalresidence/Pages/home.aspx
Individual Investment Programme The programme is designed to facilitate Maltese Citizenship by Investment to non-Maltese nationals and their dependents. There are a number of criteria that need to be fulfilled by applicants for them to qualify for this programme. The Maltese Government will be using the contributions made by successful applicants to build the National Development and Social Fund. This fund will, as its name suggests, be used to improve the quality of life in Malta through social and capital projects.
More information about this programme can be obtained through: http://iip.gov.mt/
Mosta Dome © viewingmalta.com Doing Business in Malta - Page 79 Development Planning
The Malta Environment and Planning Authority (MEPA) is the national agency responsible for land use planning and environmental regulation in Malta. Established under the mandate of the Environment Protection Act (2001) and the Development Planning Act (1992) of the Laws of Malta, MEPA is also responsible for the implementation of around 200 directives, decisions and regulations under EU Environmental Directives.
In addition, MEPA acts as the national focal point under a number of international environmental conventions and multilateral agreements, including the Aarhus Convention on access to information, public participation in decision- making and access to justice in environmental matters.
Table 45-New Fees Regulations
Warehouse/garage Median rent per by Size m2 per annum Compliance Certificates €60 Development Notification Orders – Alterations €60 Dangerous Structures Notifications €60 Development Notification Orders – Extensions/New Development €120 Planning control applications per 150m2 of site or part thereof €235
Source: Malta Environment and Planning Authority
For more details on the development permit fees, sewer rates, street rates and environment fees applicable for the different development options refer to the http://www.mepa.org.mt/file.aspx?f=9832. This information can be obtained from MEPA’s official website www.mepa.org.mt
Doing Business in Malta - Page 80 Transport Infrastructure
Doing Business in Malta - Page 81 Transport Infrastructure
Malta’s strategic location at the heart of the Bus Service Mediterranean Sea has placed it on the major regional trade routes. Throughout the times, the Malta Public Transport was set up in 2014 to operate country has naturally developed its infrastructure the bus services in Malta and Gozo. Running daily in order to cater for the requirements of the generally between 05:30h and 23:00h, the service transportation systems. As new methods of transport comprises a total of 80 different routes that link the were developed, so did the country’s infrastructure, different localities in Malta to either major hubs such taking advantage of the developments in technology to as Valletta, Mater Dei Hospital and the Airport or to accommodate the increased demands of a globalised other destinations. In Gozo, 15 further routes operate, world. primarily from the central hub of Victoria Bus Station to various localities on the island. All buses in use These qualities are regularly recognised through on the service are low floored enabling full access various rankings, with the Global Competitiveness on the vehicle to persons with mobility impairments. Report 2013-2014 published by the World Economic Each bus also has specifically designated seating for Forum placing Malta in 13th place in terms of the persons with mobility impairments, pregnant women, quality of its port infrastructure and in 23rd place in the elderly and persons carrying young children. terms of the quality of its air transport infrastructure Tickets start from €1.30 for a two-hour period among a total of 148 countries. (€0.30 for children) or €1.50 for a day ticket (€0.50 for children), with additional discounts for weekly, monthly or quarterly tickets.32 Land
In view of the islands’ small size, it only takes a couple of hours to cross from one end of the country to the other, including the ferry crossing in between Malta and Gozo. This transit has been further facilitated in recent years through the development or upgrading of arterial roads, particularly within the context of the TEN-T network. Productivity and competitiveness have been enhanced as a result of the reduction in journey time, particularly along the North-South corridor, as well as other strategic routes linking the airport, Freeport and the cruise liner terminal with other major tourist zones or industrial areas.
32 www.publictransport.com.mt
Doing Business in Malta - Page 82 including civil aviation, VIP services, cargo handling, Taxi Services and Chauffeur-driven Vehicles maintenance, repair and overhaul services, aircraft registration and related professional services, training and flight academies, air taxis and air ambulances, There are around 250 licensed taxis in Malta and and many more. another 50 taxis in Gozo33, recognisable from their white colours, the taxi sign fixed on the roof Airport and registration marks printed on the front doors. Passengers may hail a taxi in places where it is safe With a majority shareholding owned by the Vienna to stop or otherwise from the designated taxi stands Airport, the Malta International Airport (MIA) is a to be found in cultural locations. Through pre- key gateway to the Maltese islands and handles booking, passengers may obtain the services not only practically all aircraft movements. The service of taxis, but also of chauffeur-driven vehicles. Fares provided is top notch and indeed has consistently vary depending on the length of the trip. been ranked among the best in Europe in the ACI Airport Service Quality passenger survey, with the Car Rental 2013 edition ranking MIA as the fifth best in Europe and the second within the airports that handle up to 5 Major international brands and local car hires are million passengers. In 2013, a total of almost 31,000 located on Malta and Gozo with daily rates of €16- scheduled and non-scheduled aircraft movements €2834 for entry level vehicles. All road signs are in and more than 4 million passenger movements were English and driving is on the left. International and registered through MIA.35 national driving licenses are acceptable. Airlines Air A healthy mix of legacy airlines and low-cost carriers While the first recorded flight to Malta took place operate regular weekly schedules or chartered flights in the 1920s, it was World War II that first brought to Malta throughout the year. The schedule is even heavy air traffic to Malta, which at the time was an busier during the peak season in summer, when important military base and made use of a number some other airlines start flying to Malta too, while of aerodromes around the islands. In the post- others increase the number of flights to cater for the war era, the potential of the civil aviation industry increase in passenger demand. Besides the national was immediately recognised and the facilities flag carrier Air Malta, airlines operating regularly to were gradually improved to cater for the increase Malta include Emirates, Lufthansa, Turkish Airlines, in passengers the country was experiencing, British Airways, Alitalia, Air France, as well as leading particularly following the setting up of the national low-cost carriers such as Ryanair and easyJet. airline Air Malta in the 1970s. The aviation industry has nowadays matured into an important pillar of Website: http://www.airmalta.com/ the economy, comprising a wide range of services
33 www.transport.gov.mt 34 www.visitmalta.com 35 Malta International Airport, Annual Statistics Summary 2013
Doing Business in Malta - Page 83 Drydocks © viewingmalta.com
Doing Business in Malta - Page 84 Cargo Sea
Its ideal location at the crossroads between As a small island with little natural resources, Malta Europe, Africa and the Middle East, makes Malta a intrinsically had to develop its connections in order successful player in the air cargo business. Continued to sustain the trade exchanges upon which its very investments in recent years have resulted in improved own existence depended. These facilities were also services for the number of reputable companies used as an outpost from where various civilizations which have set up their base at MIA to centralise their that colonized Malta throughout its history expanded operations and increase efficiency. These include their trade in the region or their sea explorations for DHL, Serviceair/GlobeGround and Medavia. Some military purposes. Closer to the present day, Malta airlines such as Air Malta and Lufthansa Cargo also has developed into a maritime and logistics hub, not provide a cargo service to their clients, in addition only in terms of trade, but also in terms of the cruise to the courier service provided by a number of liner industry, yacht and superyacht marinas, as companies in Malta. In 2013, a total exceeding 16 well as a myriad of marine and related professional million of cargo and mail movements was recorded at services. MIA.36
Malta Freeport VIP services Malta Freeport was the first transhipment hub in the MIA also hosts a number of companies providing Mediterranean region. The company has experienced dedicated and professional ground services to VIP jets remarkable growth since its inception in 1988 and is and executive travellers. Amongst others, services nowadays owned by CMA-CGM and the Yildrim Group. include executive passengers/crew transportation Malta Freeport currently ranks twelfth among the top vehicles, crew and VIP lounges, aircraft marshalling, European ports and is the third largest transhipment flight support/dispatch services, as well as aircraft and logistics centre in the Mediterranean. In 2013, fuelling. Malta Freeport handled 2.7 million TEUs.37 The facility represents a strategic platform for the shipping lines that have chosen it as their Mediterranean hub port Maintenance being located at the crossroads of some of the world’s greatest shipping routes and in the heart of the Traffic to Malta has also increased during recent Europe/Maghreb/Middle East triangle. years in view of the presence of the number of maintenance facilities on the islands, some of which Website: http://www.maltafreeport.com.mt/ are gathered within the purposely built Aviation Park. Besides Air Malta’s own facility, these include facilities for Lufthansa Technik and SR Technics, which lists easyJet as its major client, as well as facilities for small aircrafts such as those operated by Medavia, MCM and Aeromaritime.
36 Malta International Airport, Annual Statistics Summary 2013 37 www.maltafreeport.com.mt
Doing Business in Malta - Page 85 Valletta Gateway Terminals
The multi-purpose terminals at the Grand Harbour are operated by Valletta Gateway Terminals, a joint venture between Portek Group of Singapore and Tumas Group of Malta. Amongst its main services, the company handles ro-ro operations, trailers, containers, conventional cargo and also vehicles.
Website: http://www.vgt.com.mt/
Valletta Waterfront
Operated by Valletta Cruise Port plc, the Valletta Waterfront is the port of call for around 300 cruise liners every year. 38 Despite its young age, this industry has grown into one of the major contributors to the local tourism industry, attracting around half a million passengers every year.38 The majestic setting of the Grand Harbour and its fortifications, which provide a truly exceptional and outstanding backdrop, as well as the various on-site amenities are perhaps among the reasons why the Valletta Waterfront has become an immediate favourite within the cruise liner industry.
Gozo Channel
With a fleet of three modern ferries, Gozo Channel provides a vital lifeline between the biggest two islands in the Maltese archipelago, namely Malta and Gozo. Passenger and vehicle service is provided all year round between the recently constructed terminals in Cirkewwa and Mgarr. Travelling between the two islands normally takes about 20 minutes. Gozo Channel offers a comprehensive ro-ro passenger service for foot passengers, vehicles as well as cargo vehicles, including hazardous cargo. In 2013, Gozo Channel performed almost 20,000 trips between the two islands, carrying 1.2 million vehicles and 4.4 million passengers.39 Standard fare for passengers is €4.65 while that for a non- commercial vehicle and its driver is €15.70, with cheaper fares for Gozo residents, elderly people, as well as for trips during the night.40
38 National Statistics Office, release Cruise Passengers: Q4/2013 39 National Statistics Office, release Sea transport between Malta and Gozo: Q4/2013 Valletta Harbour 40 © viewingmalta.com www.gozochannel.com Doing Business in Malta - Page 86 Ferry operating timetables can be downloaded from www.gozochannel.com. One can also find a free downloadable application with ferry timetables for Tablet and Smartphone.
Virtu Ferries
Virtu Ferries operates a high speed ferry services by catamaran from Malta to Sicily, where it stops in Pozzallo and Ragusa. Virtu Ferries has a fleet of six ships, albeit only two of these operate on the Malta- Sicily routes, while the rest are used by its subsidiary company Venezia Lines between various ports in the Adriatic Sea. The company carries in excess of 350,000 passengers and 30,000 vehicles annually.41 A day return ticket between Malta and Sicily for a passenger costs in the region of €100, with lower prices during the shoulder months but higher ones during the peak season in summer.41
Malta Motorways of the Sea
Owned by the Grimaldi Group, Malta Motorways of the Sea connects Malta to the major ports in the Mediterranean, providing regular ro-ro service links to Civitavecchia, Catania, Salerno, Genoa, Livorno, Tripoli/ Al Khoms, and all other ports served by the Group. Amongst others, it carries cargo such as reefer trailers, containers, cars, pallets, out of gauge cargo, hazardous cargo, boats, project cargo, and dry-docking equipment, amongst others.
Palumbo
The Palumbo Group operates two facilities in Malta, namely a shipyard and a superyacht facility, as well as other facilities in Naples, Messina and Marseille. The acquisition of the Maltese shipyard, which was previously state-owned and can accommodate ships up to 300,000 tons, marked a prestigious milestone for the Palumbo Group as it sought to take advantage of Malta’s location to provide repair services to ships going through the Mediterranean en route from the East to the Atlantic. Grand Harbour © viewingmalta.com 41 www.virtuferries.com Doing Business in Malta - Page 87 Ghajn Tuffieha © viewingmalta.com
Doing Business in Malta - Page 88 Lifestyle
Doing Business in Malta - Page 89 Lifestyle in Malta is as unique as it is diverse, offering a range of activities to suit the tastes of practically everybody, all condensed within a small area that means you might be travelling through the country’s 7,000 years of history in one minute and then climbing up a cliff or simply relaxing by the sea whilst admiring its awe-inspiring natural beauty in the next.
Its strategic location in the middle of the Mediterranean Sea made Malta the land of conquest of practically all the dominant forces in the region. This has not only left Malta with a wealth of heritage spanning the entire history of mankind, but also with a distinctive imprint on its culture, arts, language and cuisine.
Malta has something in store for people of all ages and at any phase of their life; whether families with children, youths or adolescents, as well as more mature people.
The climate is typically Mediterranean, with warm summers and mild winters. On average, Malta has more than 300 days of sunshine a year, meaning the country is ideal for those who love to enjoy the outdoors, whether it’s a walk in the midst of nature, an excursion by boat or a dip in the clear blue seas, or perhaps a try at the many sports which amongst others comprise tennis, golf, sailing, windsurfing, diving, horse-riding, climbing and paragliding.
Lovers of music, theatre, arts and film are also spoilt for choice with a calendar of events brimming with activities throughout the year, including a variety of concerts, exhibitions, festivals, operas, plays, and much more. Two venues that stand out are the Manoel Theatre, which is one of the oldest working theatres in Europe and was ranked among the 15 most spectacular theatres in the world by CNN, and the Pjazza Teatru Rjal open air theatre designed by world-famous architect Renzo Piano.
Nightlife in Malta is also buzzing with activity, from the many restaurants, cafes and wine bars, to the more lively bars, casinos and clubs. Various international artists have graced the Maltese islands Kayaking in Malta © viewingmalta.com
Doing Business in Malta - Page 90 with their performances, including amonst others Lady Gaga, Snoop Dogg, David Guetta, Black Eyed Peas, One Republic, Maroon 5, Enrique Iglesias and Kid Rock – all of whom took part in the yearly Isle of MTV, arguably one of the most attended free open-air concerts in Europe.
That Malta offers something for all tastes is also reflected – literally – in its cuisine. While food in Malta is mostly Mediterranean and is often based on the seasonal or regional food, particulary in terms of fresh fish and fruit, various other outlets and restaurants have mushroomed around the isles to cater for every palate. The delicious food may also be complemented with Maltese wine or beer, which have both won several international recognitions and are difficult to find elsewhere, thereby adding to the uniqueness of the culinary experience.
Business office hours are usually between 08:00h and 17:00h during the weekdays, with some opting for half-days during the peak of summer. Shops open from 09:00h to 19:00h in the main commercial areas, namely Valletta, Sliema and St Julians. Shops generally remain closed on Sundays and public holidays, however it is becoming more common that they remain open in the main tourist centres.
Residents enjoy an exceptional standard of living with an average living cost substantially lower than that of mainland Europe. At the same time, the island’s very low crime rate means that Malta is a safe country to live in and is an ideal place to base families if one is engaged in commercial activities within the region. As a business destination Malta has much to offer, and as a home, there can be few places more idyllic.
Living in Malta is a unique experience, especially for those used to hectic city environments and long commutes between work and home. No other group of islands can offer as much natural beauty, art and architecture, entertainment and activity as Malta can. The islands’ small size and myriad of options means that in Malta it is possible to have it all: work hard, Isle of MTV - Floriana Granaries play hard and relax by the sea! © viewingmalta.com
Doing Business in Malta - Page 91 San Anton Gardens © viewingmalta.com
Doing Business in Malta - Page 92 Healthcare
Doing Business in Malta - Page 93 One of the markets which are gaining momentum of consultants and surgeons in Malta are highly throughout the world is Medical Tourism. Sixty esteemed in the international scenario. Private and percent of respondents to the Medical Tourism public hospitals in Malta are equipped with state-of- Climate Survey 2013 reported growth in international the-art medical facilities that support Malta’s claim patients during the past 12 months. The survey to a major competitive offering in the international covering 400 clinics, hospitals and medical tourism health tourism arena. The island offers medical facilitators in 77 countries was conducted in February interventions that combine high quality and low risk. for the International Medical Travel Journal. 80% of all respondents said they expected the number In addition, private hospitals in Malta offer luxury of international patients to grow over the next year, bedrooms of 5-star hotel quality with a high nurse/ and nearly half (49%) said they anticipated annual patient ratio. This level of competitiveness is growth of more than 10% over the next five years.42 attracting substantial numbers of overseas patients to the island. Today, Malta’s medical services rank Malta has the necessary physical and human capital among the best in Europe. for this rapidly growing market. It is well-positioned to serve patients from the UK and Northern Europe Besides, the level of care and cure, the climate and as well as the Middle East and North African region. environment prevailing in Malta provide an ideal It has remained a centre for medical excellence in the location where one can recover after undergoing Mediterranean region since the Hospitaller Knights of surgery. The Government of Malta is promoting the Malta introduced new standards of medical practice in development of a wellness clusters in Malta which the 17th century. should boost even further the attractiveness of Medical Services in Malta. In Malta one can find amongst the finest and best qualified medical consultants and surgeons some of 42 http://www.travelmarketreport.com/articles/Survey-Sees-Robust-Growth-for- which carry a high international reputation. A number Medical-Tourism
Mediterranean Conference Centre - hospital in the 17th Century © viewingmalta.com Doing Business in Malta - Page 94 Holidays
Doing Business in Malta - Page 95 Public and National Holidays
In Malta there are 14 public and national holidays. Public holidays falling on Saturday and Sunday are not added with leave entitlement.
Public & National Holidays 1st January Public Holiday New Year’s Day 10th February Public Holiday Feast of St. Paul’s Shipwreck 19th March Public Holiday Feast of St. Joseph 31st March National Holiday Freedom Day Varies Public Holiday Good Friday 1st May Public Holiday Workers’ Day 7th June National Holiday Sette Giugno 29th June Public Holiday Feast of St Peter and Paul 15th August Public Holiday Feast of the Assumption 8th September National Holiday Feast of Our Lady of Victories 21st September National Holiday Independence Day 8th December Public Holiday Feast of the Immaculate Conception 13th December National Holiday Republic Day 25th December Public Holiday Christmas Day
Doing Business in Malta - Page 96 Other Information
Doing Business in Malta - Page 97 Business First
Malta Enterprise, through Business First, offers a one-stop shop service to businesses in Malta. The services offered by Business First are relevant both for local as well as foreign investors and entrepreneurs.
The setting up of the Business First is an endorsement of Government’s continuous commitment to aid, assist businesses and reduce bureaucracy. Business First is therefore facilitating setting up procedures by providing relevant information and assisting the submission of certain applications to the Government authorities. The objective is to enable businesses to devote their energy and concentration on the running of their businesses. Business First supports the growth and successful operation of businesses, not only by directing businesses to the information they are requesting but also by providing guidance on Malta Enterprise schemes and incentives.
Business First offers an array of services, some 54 different services, amongst which are those that are normally required for start-up; registration and business development. These services include:
The full list of services available can be accessed through Business First’s website www.businessfirst.com.mt. This
list is by no means exhaustive. Business First is committed to continue to expanding its services as the need arises. The addition of new services at Business First also reflects the commitment to monitor and analyse clients’ feedback to see what business services are required and, where possible, to start offering such services. A typical example is the presence of a Malta Environment and Planning Authority (MEPA) representative at Business First every Tuesday morning. Moreover, Business First is currently discussing with other entities what additional services can be offered through Business First.
Business First’s opening hours are from 8:00am to 4:00pm every day, with extended hours until 7:00pm on Wednesdays. A helpline was set up on telephone number 144. Besides, queries can also be submitted to Business First electronically on the following email address; [email protected].
Doing Business in Malta - Page 98 Useful Websites
Malta Enterprise - www.maltaenterprise.com
National Statistics Office - www.nso.gov.mt
Central Bank of Malta - www.centralbankmalta.org
Government’s services available online - www.mygov.mt
Department of Information - www.doi.gov.mt
Enemalta Corporation - www.enemalta.com.mt
Water Services Corporation - www.wsc.com.mt
Malta Environmental Planning Authority - www.mepa.org.mt
Malta Financial Services Authority - www.mfsa.com.mt
Malta Tourism Authority - www.visitmalta.com
Employment and Training Corporation - www.etc.gov.mt
Ministry of Finance, Economy and Investment - http://finance.gov.mt
Malta Resources Authority - www.mra.org.mt/
Transport Malta - www.transport.gov.mt
Malta Communications Authority - www.mca.org.mt
Malta Standards Authority - www.msa.org.mt
Finance Malta - http://financemalta.org
Malta Foreign Affairs - www.foreign.gov.mt
Doing Business in Malta - Page 99 Prepared by The Economic & Market Research Unit Office of Policy & Forward Planning Malta Enterprise
All figures quoted as at end of April 2014
Report is indicative Not reproducable without permission
Doing Business in Malta - Page 100 Traditional Glass Blowing © viewingmalta.com
Doing Business in Malta - Page 101 www.maltaenterprise.com
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