Annual Report 2010 - 2011

Affiliated with Business Council Limited

COMMITTEE MEMBERS STAFF AN ORGANISATION THAT IS RESPECTED FOR THE QUALITY AS AT 30 JUNE 2011 VISION: AND IMPACT OF ITS CONTRIBUTION TO THE CAPITAL REGION. CEO: Colin Alexander OAM: Canberra Investment Corporation Ltd Chris Faulks PROVIDE BUSINESS LEADERSHIP IN THE PROMOTION OF ECONOMIC Policy Officer: AND BUSINESS DEVELOPMENT OF THE CAPITAL REGION. Uwe Boettcher: XTEK Limited MISSION: Gary Beck Dale Budd: Dale Budd & Associates Pty Ltd Office Manager/ Executive Assistant to the CEO: Andy Castle: ActivIdentity / Intelledox Elly Szkobel (to 21/04/11) Scott Chamberlain: Chamberlains Jodie McCarthy (to 20/12/10) Hugh Chalmers: Meyer Vandenberg Tiffany Wallace (from 30/01/11) Ian Davis: National Publishers Events & Communication Manager: BOARD OF DIRECTORS Ian Drayton: Canberra Institute of Technology Kate Holland Fabio Fior: Minter Ellison Lawyers Marketing and Design Co-ordinator: Jeff van de Zandt (from 29/03/11) Lincoln Hawkins: BEACONHILL Consulting Membership Services: Robyn Hendry: Canberra Convention Bureau Inc. Brand Hoff John Hindmarsh David Segrott Danielle Cope (from 27/04/11) Chair HINDMARSH AUSTRALIAN HEALTH Bruce Henry: Xact Project Consultants Pty Ltd Canberra BusinessPoint Manager: NICTA AND SAFETY John Hindmarsh: Hindmarsh Andrew Black (from 07/02/11) SERVICES Brand Hoff: National ICT ACT Exporters’ Network Manager: Elaine Kos: eKonsulting Brooke Anderson (to 06/08/10) David Marshall: Talkforce Consultants & Trainers Dr Pam Faulks (from 29/09/10) David Mathews: Crystal Approach Pty Ltd ScreenACT Director: Michelle Melbourne Prof. Noel McCann: Capital Airport Group Monica Penders Deputy Chair UNIVERSITY OF Tim McNevin: ACT Dept of Education & Training ScreenACT Project Manager: INTELLEDOX CANBERRA Marisa Martin John Miller: Master Builders Association (ACT) ScreenACT Location Manager: Daniel Moulis: Moulis Legal Annette Hurda Peter Murphy: Noetic Group Denis Page: Denis Page Management Pty Ltd Melissa Pinney: ACT Dept of Education & Training Craig Sloan Glenn Keys CONTACT DETAILS

KPMG ASPEN MEDICAL Neil Primrose: Primrose Solutions Pty Ltd Ground Floor, Nouvelle House, Kristine Riethmiller: KMR Consulting 216 Northbourne Ave, Braddon Robin Schall: Life Member PO Box 234 David Segrott: Australian Health & Safety Services Campbell ACT 2612

Craig Sloan: KPMG P 02 6247 4199 Phil Sloper: Connexxion Pty Ltd F 02 6257 4421 Michael Capezio Tim Overall John Butt: Michael Snare: Point Project Management Pty Ltd E [email protected] AUSTRALIAN QUEANBEYAN Company Secretary W www.canberrabusinesscouncil.com.au Alice Tay: Meyer Vandenberg HOTELS CITY COUNCIL NSWBC ASSOCIATION Mary-Anne Waldren: ASF Limited Councillor Sue Whelan: Capital Region BEC Todd Wills: PricewaterhouseCoopers Bob Winnel: The Village Building Company Hugh Chalmers Kristine Riethmiller Chris Faulks: MEYER KMR CONSULTING CEO VANDENBERG CANBERRA BUSINESS COUNCIL

2 Canberra Business Council Annual Report | Canberra Business Council Limited Canberra Business Council Annual Report | Canberra Business Council Limited 3 Contents

2. Canberra Business Council Limited 18. Canberra Business Council’s Corporate Social Responsibility 36. ACT Exporters’ Network 50. Innovation and Education Task Force

6. Chairman’s Report 22. 38. 2010 ACT Chief Minister’s Export Awards 54. Small Business Task Force

8. CEO’s Report 25. Events and Activities 40. Economic Development Task Force 56. ScreenACT Task Force

12. Special Thank You 31. 2010 Annual Winner Business Achievement Award 42. Planning and Infrastructure Task Force 58. Occupational Health and Safety

14. Submissions 2010–2011 32. Canberra BusinessPoint 46. Tourism, Sports and the Arts Task Force 61. 2011 Business Achievements Awards Finalists

16. Key Achievements 2010–2011 34. ScreenACT 48. International Business Task Force 66. Membership List as at 30 June 2011

4 Canberra Business Council Annual Report | Contents Canberra Business Council Annual Report | Contents 5 government; and promoting innovation and private sector growth in a The Taskforces remain the engine-room of the Council’s policy government town. development. When you look at the number and quality of members on these Task Forces and the breadth of interests they represent, it In its ACT Budget Submission the Council again encouraged the ACT is easy to understand the reputation that the Council enjoys, the Government to look at identifying areas of future investment - in importance government increasingly places on the submissions made infrastructure, education, innovation and tourism - to realize much- by the Council and on the Council’s involvement in all of the major needed revenue from growth rather than relying on the traditional policy debates. Individual Task Force reports are included elsewhere revenue-raising areas of taxation and the sale of land. The Council in this Annual Report. The contribution of the TaskForces is critical to reminded the Government of the success of its $500,000 investment in the success of the Council. They are what sets us apart: CBC has never the Masterpieces from Paris exhibition that brought 476,000 visitors to been solely about providing members’ services but also about members Canberra and injected $94m into the ACT economy. contributing to the Council’s policy development and achievements. The Council also encouraged the Government to invest further in As I approach the end of my second year as Chair of Canberra Business emerging, innovative and clean industries in the ACT, in tourism Council Ltd I continue to be inspired by the generous contribution infrastructure such as the National Arboretum and the Australia Forum, that our Taskforce and Consultative Committee members and so many in ICT infrastructure and to capitalise on the opportunities for growth in others make, often year after year, to the Council’s success. the film industry through greater investment in ScreenACT. While 2010-11saw an impressive list of achievements, it is not by The Council lobbied strongly during the Hawke Review of the ACT chance that the Council is able to accomplish so much. Nor is it Chairman’s Report Public Service for a restructure that would create a cohesive and accidental that the Council enjoys such a high level of credibility and responsive public service. Many of the Council’s suggestions were authority across the political spectrum—Labor, Liberal and the Greens. reflected in the final report of the Hawke Review of the ACT Public It is the commitment of all those members, past and present, who have Service and, in particular, the Council supported the recommendation so generously given their time and expertise to the Council that has that the key economic drivers - business, land sales, property built our enviable reputation and record of achievements over 30 years. development, tourism and events and sport and recreation - be combined under a single Directorate. This decision should remove the In particular I would like to record my own appreciation and the silos that have historically hindered the effectiveness of the public gratitude of the members of Canberra Business Council to my fellow I take great pleasure in presenting the Canberra Business Council »» ScreenACT, an ACT Government initiative managed by CBC, sector and caused frustration for CBC members. Board members who continue to lead the Council with enthusiasm Annual Report for 2010–11. expanded its program to become the one-stop-shop for film, TV and vision and to our CEO Chris Faulks and her staff who are so and digital media in the ACT; High Speed Rail (HSR) was again on the agenda following the The Council’s mission is to provide business leadership in the professional and incredibly dedicated. commitment, during the 2010 Federal Election campaign, to a further promotion of economic and business development in the Capital »» The Council presented a record number of submissions (27) to detailed study over two years of the feasibility of building a HSR I look forward to another productive year in 2011–12 in which the Region. To achieve this outcome the Council focuses, at a high level, on Government, at both the Federal and ACT levels, on a wide range network along the east coast. The Council subsequently increased its efforts of the Council will remain focused on providing a strong pro-actively representing the interests of business to government to of policy issues; lobbying effort for HSR from Melbourne to Brisbane, via Canberra, voice to government and delivering relevant business services to our ensure that policy outcomes engender economic development in the »» More importantly, many of the recommendations in the Sydney and Newcastle, as part of longer-term infrastructure planning members and businesses across the region. region. The Council also focuses on meeting the needs of our members Council’s submissions were taken up by government; in the ACT linked to nation building and national benefit. The Council by providing the information and services they require to succeed. continued its efforts over the year to ensure that the Capital Region was »» The Council took a leadership role or was represented in every Included in this Report are the outcomes and achievements that included in this analysis and that the merits of building the first stage industry and economic debate throughout the year and at all of represent the Council’s involvement in business development and from Sydney to Canberra were given serious consideration. the Government’s Round Tables; economic growth on behalf of our members and the broader the The success in tendering for the ACT Government’s Business Advisory private sector in this region. »» The Council was awarded the contract to manage the 2011 ACT Services under the Canberra BusinessPoint (CBP) program was a major Chief Minister’s Export Awards; achievement that has had a significant impact on activity levels within THE YEAR THAT WAS One of the strategic objectives of the Council is to liaise with the Council. and represent business interests to governments, agencies and This past year has been full of activity with a number of significant In 2011 the Council also developed a Digital City Initiative for organisations whose functions and responsibilities affect businesses BRAND HOFF achievements for the Council: Canberra. The overall aim is to implement solutions, using technology, in the Capital Region. During 2010-11 the Council continued its strong Chairman which will enable the city to become more efficient and productive. »» In November 2010 the Council successfully tendered for the focus on achieving this objective by representing the views of business Then, subject to endorsement by Government, the resulting digital management of the ACT Government’s premier business to government and influencing policy outcomes. The executive held solutions and projects could be implemented in Canberra and then be program -Canberra BusinessPoint - against a very competitive regular meetings with ACT and Federal Government Ministers, political made available for export to other cities/countries. field; representatives and senior bureaucrats and was involved in all of the major policy debates throughout the year including attending all of Finally, the Council’s partnership with NSW Business Chamber (NSWBC) »» In January 2011 the Council relocated, after 30 years in the ACT Government’s Round Tables. The Council presented a record Constitution Avenue in Campbell, to larger premises on continued to work extremely well in providing a range of business Northbourne Avenue, Braddon; 27 policy submissions to governments covering a wide range of topics services to CBC Members. including the ACT and Federal Budgets; High Speed Rail; the Hawke »» In April 2011 the Council launched the final report of the Review of the ACT Public Service; Gambling, Payroll Tax; the Review of Scoping Study and Business Case for the Australia Forum and the NCA; Parking in the Parliamentary Triangle; the Major Cities Report; THE WAY AHEAD secured a commitment of $1m from the ACT Government to and Workers Compensation to name but a few. Many of the Council’s When we look to the future, increasingly education; exports; innovation; progress planning for this much-needed meeting facility; recommendations in these submissions were adopted. commercialisation; the environment; sustainability; High Speed Rail and »» CBC turnover increased by 30% during the 2010-11 financial ICT will be the issues that will be increasingly debated and pursued. The In addition, throughout the year the Council, its Board, Task Forces and year; Council’s agenda has widened considerably as new opportunities have Consultative Committee, became involved in a broad range of issues presented for new industries and greater economic growth— so vital for »» The Councils events increased dramatically in number and relating to the skills shortage; planning – particularly urban sprawl the continued prosperity of Canberra and the surrounding region. attracted a record number of people – over 4,100; versus densification and transport infrastructure; the question of self-

6 Canberra Business Council Annual Report | Chairman’s Report Canberra Business Council Annual Report | Chairman’s Report 7 leverage off its competitive advantages to drive sustainable economic In 2010–11 the Council extended and intensified its strategy of growth into the future. engagement with all levels of Government (ACT, NSW and Federal) to better represent the interests of business to key decision-makers. The Council represented the interests of its members and the broader FOCUS IN 2010-11 business community in all of the major economic and business-related During the year, the Council’s three main objectives were to: debates throughout the year. It also undertook a demanding schedule of Round Tables, meetings and briefings with Ministers, their offices 1. Initiate and promote innovative projects to drive the and Government Departments, dealing with policy across the spectrum economic growth of the region; of business and economic development.

2. Closely engage with the ACT and Federal Governments on Formal submissions are also a central part of the Council’s overall issues which affect businesses in the region to deliver strategy of engagement with government and play an important beneficial regulatory outcomes and government support for role in influencing policy outcomes. The Council worked closely with business-related and economic growth projects its Kindred Organisations and its Task Forces throughout 2010-11 to develop and promote policies that clearly communicated the business 3. Provide increased information and services to our members perspective to government. In total the Council prepared a record 27 and bring business people together to network, to create submissions in 2010-11 across a wide range of topics. A full list of business leads and to learn from experts about how business submissions appears elsewhere in this report. can be done differently and better. CEO’s Report The submissions and engagement with government resulted in an outstanding level of support for a number of Canberra Business Council INITIATING INNOVATIVE PROJECTS TO proposals. These submissions allowed the Council to take a leadership DRIVE ECONOMIC GROWTH role on some very ambitious but important strategic issues. The Council’s Task Forces, the Consultative Committee and the Three significant initiatives, which the Council has sponsored for some Kindred Organisations continued to drive the Council’s considerable time, The Australia Forum, High Speed Rail (HSR) and the National policy agenda and to provide an opportunity for a broad spectrum Arboretum Canberra— saw significant progress in 2010–11. 2010-11 - a year of achievement, change and growth for the Council. BusinessPoint contract provided the impetus for the Council to move of members to identify issues of concern and to contribute to policy into larger premises which include a training room, meeting rooms The ‘Australia Forum’ project, took a major step forward during development. Over 200 Council members are actively involved in This Annual Report marks my fourth year as Chief Executive Officer of and ample parking for both staff and visitors. The CBP shopfront was 2010-2011 with the release of the Scoping Study and Business Case developing policy and promoting policy outcomes through the Canberra Business Council. opened by the ACT Chief Minister on 18 February 2011. The new office on 11 April 2011. The Study, undertaken by Ernst & Young and Cox Council’s Task Forces, committees, and Special Interest Working Groups. These groups regularly attract Ministers and senior officials to their 2010-11 was a year of significant achievement, change and growth has allowed the Council to significantly expand its offering to members Architects, revealed substantial unmet demand for national, regional meetings which facilitates a frank exchange of information about for the Council all focused firmly on projects and policies that support in a more professional environment and provided staff with much and international meetings to be held in Canberra. As a direct result the issues of greatest importance to business. The detail of the work business opportunities and economic development in the region and improved working spaces. of the Scoping Study Report the ACT Government allocated $1m in its undertaken by the Council’s Task Forces is reported elsewhere in this on activities and services that support our members. 2011-12 Budget to progress the project to the next stage including site planning and infrastructure development work at the preferred site in Annual Report. The Council’s achievements that are set out in this report demonstrate THE BUSINESS ENVIRONMENT IN 2010-11 the West Basin precinct. the significant step-up in the Council’s activities that occurred in 2010- Despite lingering instability and uncertainty globally following the 2009 11. Two particular successes illustrate the extent of the change and CBC has been a leading proponent of an east coast High Speed Rail PROVIDING NETWORKING Global Financial Crisis (GFC), the Australian economy remained positive growth that has occurred in this past year. (HSR) network for many years and particularly of a HSR link between OPPORTUNITIES, INFORMATION overall during the 2010-11 financial year, largely because of Australia’s Canberra and Sydney. The Report of the first stage of the $20 million SEMINARS & SERVICES FOR MEMBERS sound fundamentals, including robust and stable banking and political Federal Government study into HSR along the east coast was released CANBERRA BUSINESSPOINT systems. However the greatest mining boom since the gold rush of the in mid 2011. The Council submitted its views to this inquiry and 2010–11 was a particularly busy and successful year for high profile 1850s resulted in winners and losers across Australia with the elevated By far the most significant achievement for the Council in 2010-11 was encouraged the ACT Government to be involved in lobbying for a events hosted by the Council. Apart from the regular program of Australian dollar impacting negatively on retailers, manufacturers, winning, in November 2010, the Canberra BusinessPoint (CBP) tender. first stage from Sydney to Canberra. A HSR link between Sydney and lunches, dinners, information seminars, workshops and after-work and tourism providers. Nevertheless Australia, located as it is in one of Delivering CBP has enabled the Council to leverage off its already Canberra, as part of a Melbourne to Brisbane east coast network, would networking events all of which were well-supported, the ACT Budget the fastest growing regions in the world, remained in a very healthy considerable reputation with business to provide tailored information be a game-changer in terms of economic development for the ACT and Breakfast, Federal Budget Breakfast and Annual Dinner were sell-out position in the global economy - no longer a victim of the Tyranny of and support services to a large number of early stage and established region. The opportunities that would flow from a combination of HSR events. Over 4,100 people attended CBC functions throughout the year. Distance from Europe but rather a beneficiary of thePower of Proximity small to medium enterprises (SMEs) in the ACT. Canberra BusinessPoint to Sydney and developing into an overflow airport for This is a remarkable achievement, given the limited resources available to Asia. has however triggered a substantial increase in activity at the Council. Sydney, are enormous. to organize the events program. In its first five months over 460 clients accessed CBP services which The economic environment in the ACT throughout 2010-11 was also The Council has been a strong supporter of the National Arboretum included over 50 workshops, seminars and networking events, over 120 encouraging on the whole. Several economic reports throughout Canberra since its inception. During 2010 in successive submissions to KEY ACHIEVEMENTS one-on-one client sessions and referrals to issue and industry experts. 2010-11 placed the ACT as one of the best-performing economies in both the ACT and Australian Governments the Council called for the fast- The Council’s achievements during 2010–2011 covered a wide range A separate report on the achievements of CBP appears elsewhere in the Australia. The future also looks positive, partly because of the stability tracking of infrastructure on the site. The Council welcomed the 2010–11 of activities designed to further promote business opportunities in the Annual Report. delivered by our large government employment base, but also because ACT Budget announcement of $22m funding over three years to construct region. The Annual Report provides the detail of the Council’s many of our innovation-based industries, our world-class education providers a Visitor Centre, Bonsai Pavilion and Children’s Garden and the Central achievements during 2010–2011 however there are some activities and NEW PREMISES and our major tourist attractions – all of which have the potential Valley Ceremonial Gardens at the Arboretum. Subsequently the Australian achievements that deserve special mention. to drive economic development in the ACT and surrounding region. Government also announced a $20m grant to the Arboretum. This critical In particular, the three ACT Government-funded projects that the The second significant change for the Council in 2010 was the move The exception to this optimistic outlook is traditional retail, which is investment in infrastructure will enable the Arboretum, which is destined Council manages—Canberra BusinessPoint, ScreenACT and the to new premises. After over thirty years at the National Associations suffering the dual impact of constrained spending following the GFC to become one of the most important tourist attractions in the ACT, to be Exporters’ Network— all had outstanding years in 2010–11. Canberra Centre at 71 Constitution Avenue, Campbell, Canberra Business Council and exponential growth in on-line shopping. showcased during the Centenary of Canberra celebrations in 2013. BusinessPoint has already been mentioned briefly in this report. moved in February 2011 to a new location at 216 Northbourne Ave, In this economic context Canberra Business Council focused its Braddon. The need to provide a “shopfront” as part of the Canberra ScreenACT, an ACT Government initiative which is administered by activities during 2010-11 on highlighting how the ACT can further ENGAGING WITH GOVERNMENT

8 Canberra Business Council Annual Report | CEO’s Report Canberra Business Council Annual Report | CEO’s Report 9 CEO’s Report (Cont.)

Canberra Business Council, had an exceptional year of success and uncertain global economic environment, structural adjustments in growth in 2010-11. Not only is it assisting the ACT Government in manufacturing and retail, an uncertain future for tourism, a changing managing the ACT Screen Investment Fund that was officially launched workplace relations landscape, the potential introduction of a Carbon in November 2010, ScreenACT was awarded further funding from Tax and a higher Superannuation Guarantee Charge, which will all artsACT to look after the Territory’s short film/grass roots program. combine to ensure that business conditions remain challenging. ScreenACT is now the single point of contact for the film, TV and The Council is already firmly focused on 2011–12 and beyond. The digital media industry in the ACT delivering the majority of the ACT outlook for the coming year is one of optimism and confidence. The Government screen industry initiatives. Council is positioned well to assist our members to meet the challenges The ACT Exporters’ Network, an initiative of Canberra Business of the year ahead and to grasp the opportunities that will arise in the Council, supported by the ACT Government, provides a range of next few years. Our key objectives are: valuable services to export-orientated businesses in the ACT and again, »» to intensify our focus on robust policy development and positive went from strength to strength in the reporting period. The Council engagement with government to better represent business successfully tendered for and delivered the 2010 ACT Chief Minister’s interests and to influence policy outcomes. This will be particularly Export Awards Program through the Exporters’ Network. important in the lead-up to the ACT election late in 2012;

»» to improve our relevance and the services we provide to our AFFILIATION WITH NSW members to assist them in understanding and dealing with the BUSINESS CHAMBER challenges ahead; and

The fourth year of the relationship between Canberra Business Council »» to move to the next phase of innovation and growth as we and NSW Business Chamber continued to deliver real benefits to CBC continue to implement the delivery of Canberra BusinessPoint, members, and policy backup and administrative assistance to the ScreenACT and the Exporters’ Network. Council. The support provided by NSWBC and, in particular, by Board I look forward to another year of serving business in the National member Andrew Seaton, CEO Stephen Cartwright, and John Butt and Capital through the many facets of the Council’s work. Simon Spicer is greatly valued by the Council.

THE YEAR AHEAD 2010-11 was indeed a year of achievement, change and growth for the Council but there is more to be done. An enduring characteristic of CBC is that it has never rested on its achievements. Rather it has constantly sought to move forward to the next challenge to build a strong, sustainable and diversified economy in the ACT. CHRIS FAULKS The year ahead will throw many obstacles in front of our members. CEO Businesses in the ACT, both large and small, will continue to face an

10 Canberra Business Council Annual Report | CEO’s Report 11

31635 ACT Business Council Ad OUTLINE.indd 1 9/08/11 3:13 PM Special Thank You wherever we’re needed.

2010-11 has been a year highlighted by the contribution of many SPONSORS AND SUPPORTERS people to the Council’s work. Without the commitment of so many members and supporters, Canberra Business Council would not be A large number of companies have generously sponsored CBC events able to achieve all it does for businesses in the ACT and surrounding and supported the Council throughout 2010-11. Many of these are Region. My job certainly would not be possible without this assistance mentioned elsewhere in this report but I particularly thank: and I thank everyone who has contributed to the Council’s work during »» The ACT Government for its ongoing partnership with the 2010-11. Council across a range of programs

»» The Canberra Times and ActewAGL for their long-standing and BOARD much-valued relationship with the Council.

In particular I thank the Chair of the CBC Board, Brand Hoff and the »» The Australian Institute of Company Directors and ANU. other Board members who have led the Council during 2010-11. They From reducing surgery waiting »» The Hyatt Hotel and Hotel Realm bring to the Council a clear vision for the future, a deep understanding lists to supplying complete of the opportunities for the private sector in the ACT and Region and a »» PricewaterhouseCoopers - CBC auditors and platinum sponsors wealth of experience and business success across the full spectrum of of the 2010 Annual Dinner medical services in remote the businesses in the Region together with a level of commitment to the Council which is truly remarkable. All have contributed exceptional »» Meyer Vandenberg Lawyers, Shaw Vineyard, B2B in Canberra locations, Aspen Medical has the time and effort throughout the year and I thank them for the guidance and Cre8ive for their guidance in strengthening the brand and and the leadership they have provided. positioning CBC as a contemporary and responsive organisation. people, equipment, facilities and »» CB Richard Ellis for assistance in negotiating the lease for the innovation to provide world class KINDRED ORGANISATIONS new premises I thank all of these organisations for their sponsorship and ongoing health solutions. Our Kindred Organisations, Consultative Committee and TaskForce support of the Council. members have also provided invaluable input into policy documents and the broader work undertaken by the Council. I thank them sincerely for their contribution and engagement. The ability of the Council to STAFF represent members’ interests and to influence government policy so successfully is in no small measure due to the significant commitment Finally, I thank our small but incredibly hard-working and professional of these people – all of whom are listed elsewhere in this report. Secretariat. Elly Szkobel left in April 2011 after eight years of selfless Whatever the healthcare issue, wherever the location, dedication to the efficient working of the Council. Jodie McCarthy In total over 200 people enthusiastically participated in the Council’s and then Tiffany Wallace, joined CBC as Executive Assistants to the Consultative Committee, Task Forces, and other advisory and working CEO and Office Managers bringing strong organizational skills, energy Aspen Medical can deliver. groups in 2010-11. This is a significant contribution from the business and boundless enthusiasm to their roles. Kate Holland has once again community in the ACT to the Council’s substantial policy agenda – a done an extraordinary job in 2010-11, single-handedly managing the contribution that deserves our collective appreciation. Council’s extremely busy and successful events and marketing program and I thank her for her contribution. Monica Penders (ScreenACT), Pam NSWBC Faulks (Exporters’ Network) and Andrew Black, Jeff van de Zandt and Danielle Cope (Canberra BusinessPoint) have delivered outstanding The Council’s affiliation with NSW Business Chamber (NSWBC) results for the three projects supported by ACT Government funding continued to deliver many benefits to the Council and its members and I thank them for their incredibly hard work and dedication throughout 2010-11. We are particularly grateful to NSWBC Board throughout 2010-11. Policy Manager, Gary Beck, has also had a busy President Roger Hood, Board member Andrew Seaton, CEO Stephen year coordinating the development of policy and the work of the Cartwright and to Simon Spicer and John Butt all of whom have been Task Forces. Once again, the Canberra Business Council team worked incredibly encouraging and supportive of the relationship between our untiringly, often under significant pressure, throughout 2010-11 two organisations. We thank them for their interest and look forward to achieve exceptional results on behalf of CBC members and the to working closely with them again in 2011-12. Canberra business community.

CHRIS FAULKS, CEO, CANBERRA BUSINESS COUNCIL aspenmedical.com 12 Canberra Business Council Annual Report | Special Thank You Parking in the Parliamentary Triangle - Intergovernmental Committee (IGC) on Parking Discussion Paper DECEMBER 2010 Submissions 2010-11 Review of ACT Taxation (Quinlan Review) DECEMBER 2010

High Speed Rail DECEMBER 2010 An important part of the Council’s work relates to influencing government policy, particularly where proposed policies are likely to impact on the economy and business in the ACT and Region. During 2010-11 the Council met regularly with elected representatives across the political spectrum, presented a substantial number of submissions to government on a broad range of issues , provided comment on draft legislation and responded ACT Government 2011-2012 Budget Submission to government discussion papers. The Council’s submissions reflect the policy priorities of members and the broader business community. JANUARY 2011

In 2010-11 these submissions included: Federal Government 2011-2012 Budget Submission JANUARY 2011

JULY 2010 Tender Submission for Canberra BusinessPoint Australia Forum implementation submission JANUARY 2011

JULY 2010 Outdoor Café Policy Senate Legal and Constitutional Affairs Legislation Committee Inquiry into the MARCH 2011 ACT (Self-Government) Amendment Bill 2010

JULY 2010 Response to the ACT Government’s Discussion Paper – Creating a Connected ACT Tertiary Education Environment Workers Compensation - Cross-border issues MARCH 2011

AUGUST 2010 2010 Pre-Federal Election Submission Our Cities 2010 Discussion Paper APRIL 2011

OCTOBER 2010 Gambling Submission Skills Shortage APRIL 2011

NOVEMBER 2010 Review of the ACT Public Service (Hawke Report) Payroll Tax Harmonisation APRIL 2011

Australia Forum - Scoping Study presented to ACT Government APRIL 2011 NOVEMBER 2010 Review of the ACT Clean Economy Strategy

Stromlo Forest Park School Excursion Accomodation APRIL 2011 NOVEMBER 2010 Review of Events & Festivals – Loxton Review

Government Office Block MAY 2011 NOVEMBER 2010 Review of the Arts – Loxton Review

Review of the National Capital Authority (NCA) JUNE 2011 NOVEMBER 2010 South Tralee LEP

Canberra - The Digital City JUNE 2011

NOVEMBER 2010 ACT Feed-In Tariff Scheme

Bioglyph Living Sculpture Proposal JUNE 2011

14 Canberra Business Council Annual Report | Submissions 2010-11 Canberra Business Council Annual Report | Submissions 2010-11 15 EVENTS AND ACTIVITIES NATIONAL ARBORETUM CANBERRA Key Achievements 2010-11 Canberra Business Council held a record number of events in 2010-11 The Council has been a strong supporter of the Arboretum since with over 4,100 people attending a wide range of information and its inception and during 2010 in successive submissions to both networking functions, workshops, seminars and round tables. the ACT and Australian Governments called for the fast-tracking of infrastructure on the site. The Council indicated its very strong support Exporters’ Network for the 2010–11 ACT Budget announcement of $22m funding over 2010-11 was a year of achievement for Canberra Business Council. The ACT Exporters’ Network—a Council initiative supported by the ACT three years to construct a Visitor Centre, Bonsai Pavilion and Children’s INFLUENCING GOVERNMENT Government - has had a number of successes in 2010–11 including: Garden and the Central Valley Ceremonial Gardens at the Arboretum. During this period the Council won the major ACT Government tender During 2010-11 the Council continued its focus on representing the Subsequently the also announced a $20m grant to deliver Canberra BusinessPoint services; released a comprehensive »» 2010 ACT Chief Minister’s Export Awards—The Council was views of business to government and influencing policy outcomes. The to the arboretum. This critical investment in infrastructure will enable Scoping Study and Business Case for the Australia Forum; significantly again successful in tendering for the delivery of the six-month executive held regular meetings with ACT and Federal Government the Arboretum, which is destined to become one of the most important increased the scope, influence and impact of ScreenACT; held a major long 2010 ACT Chief Minister’s Export Awards Program. A record Ministers, political representatives and senior bureaucrats and was tourist attractions in the ACT, to be showcased during the Centenary of Export Symposium and influenced a number of key policy outcomes number of entrants nominated for the Awards that culminated involved in all of the major policy debates throughout the year Canberra celebrations in 2013. as a result of submissions it presented to government on behalf of in a Presentation Lunch on Tuesday 8 September 2010 attended including attending all of the ACT Government’s Round Tables. The members. The Council also moved into larger premises to accommodate by 200 people. Council presented a record 27 policy submissions covering a wide the growing number of services it provides to CBC members. Outlined ACT TERRITORIES BILL range of topics including the ACT and Federal Budgets; High Speed »» ACT Education Services Export Strategy—throughout below are some of the key achievements of 2010-11. Rail; the Hawke Review of the ACT Public Service; Gambling, Payroll 2010-11 the Exporters’ Network continued to implement the ACT With support from its Kindred Organisations, Canberra Business Tax; the Skills Shortage; the Review of the NCA; Parking in the Education Services Export Strategy which guides a substantial Council provided a submission to the Senate Committee inquiry on CANBERRA BUSINESSPOINT Parliamentary Triangle; the Major Cities Report; the ACT Territories Bill; program of work in support of the Territory’s education export sector. the Territories Bill calling on it to support passage of this legislation to provide the ACT with the same democratic rights currently enjoyed and Workers Compensation to name but a few. Many of the Council’s »» Exporting to Australia’s near neighbours - During 2010-11 By far the most significant achievement for the Council in 2010-11 by other jurisdictions. It also recommended the Committee look more recommendations in these submissions were adopted. the Exporters’ Network focussed its activities on highlighting the was winning, in November 2010, the Canberra BusinessPoint (CBP) broadly at Territory self-governance to give the ACT more power to value of exporting to Australia’s near neighbours, hosting events tender. The fact that the Council was the preferred supplier in a highly control its own future. and workshops on Indonesia, Singapore, Timor-Leste, Papua New competitive field which included Deloitte, PwC, Duesburys and the ACT RESTRUCTURE OF ACT PUBLIC SERVICE Guinea, the Solomons and Malaysia and Brunei. The Network Chamber of Commerce tender has increased the Council’s credibility The Council lobbied strongly during the Hawke Review of the ACT also supported the ACT Government-led Trade Missions to China and positioning. More importantly, delivering CBP has enabled the CANBERRA-THE DIGITAL CITY Public Service for a restructure that would create a cohesive and and Malaysia and Singapore. Council to leverage off its already considerable reputation with responsive public service. The ACT Government has accepted the The Council has developed a Digital City Initiative for Canberra which business to provide tailored information and support services to many recommendation of the Hawke Review that the key economic drivers, »» ACT Exporters’ Network Brand update—The ACT Exporters’ will implement digital city ideas solicited from the community. The more early stage and established small to medium enterprises (SMEs) in such as business, land sales, property development, tourism and events Network updated its brand in 2010-11 giving the Network overall aim is to implement solutions, using technology, enabling the the ACT. Over 460 clients accessed CBP services in the first five months. and sport and recreation be combined under a single Directorate. CBC website and collateral a more contemporary look and feel. city to become more efficient and productive. Subject to endorsement, A separate report on the achievements of CBP appears elsewhere in the welcomes this decision as it will remove the silos that have historically the resulting digital solutions and projects could be implemented Annual Report. hindered the effectiveness of the public sector and caused frustration HIGH SPEED RAIL in Canberra and then be made available for export to other cities/ for members. countries. AUSTRALIA FORUM CBC has been a leading proponent of an east coast high speed rail (HSR) network for many years and particularly of a HSR link between The ‘Australia Forum’ project, initiated by the Council, took a major SCREENACT Canberra and Sydney. The Report of the first stage of the $20 million THE BIOGLYPH PROJECT step forward during 2010-2011 with the release of the Scoping ScreenACT - an ACT Government initiative managed by CBC – is a Federal Government study into HSR along the east coast was released The Council has also supported the Bioglyph Project which seeks to Study and Business Case on 11 April 2011. The Study, undertaken unique industry-led model – the only outsourced film industry body in in mid 2011. The Council has submitted its views to this inquiry and address climate change and sustainability challenges by developing by a Ernst&Young and Cox Architects, revealed substantial unmet Australia. ScreenACT had an exceptional year of success and growth in encouraged the ACT Government to be involved in lobbying for a ‘grand scale living sculptures.’ These ‘sculptures’ would be comprised of demand for national, regional and international meetings to be held 2010-11: first stage from Sydney to Canberra. A HSR link between Sydney and trees and shrubs in ornamental design. This concept received support in Canberra. As a direct result of the Scoping Study Report the ACT Canberra and then to Melbourne would be a game-changer in terms of from the CBC Board and a number of other ACT organisations and has Government allocated $1m in its 2011-12 Budget to progress the »» The ACT Screen Investment Fund of $1.8 million was officially economic development for the ACT and region. The opportunities that been presented to the ACT Government. project to the next stage including site planning and infrastructure launched in November 2010 and has already funded a variety of would flow from a combination of HSR to Sydney and Canberra Airport development work at the preferred site in the West Basin precinct. screen projects. The fund is supporting local projects and also developing into an overflow airport for Sydney, are enormous. attracting outside productions to the region. RELOCATION OF CBC PREMISES »» ScreenACT has been awarded further funding from artsACT to ACT INDUSTRY REFERENCE GROUP look after the Territory’s short film/grass roots program. After over thirty years at the National Associations Centre at 71 Following discussions with CBC in 2009, the ACT Government agreed Constitution Avenue, Campbell, Canberra Business Council moved in »» The ScreenACT Development Fund attracted 42 applications to establish an Industry Reference Group (IRG) jointly chaired by February 2011 to a new location at 216 Northbourne Ave, Braddon. The with nine grants being awarded. The total grant pool was Government and CBC. During 2010-11 the IRG continued to work need to provide a “shopfront” as part of the Canberra BusinessPoint $50,760 with funds going to a range of projects across TV, to collaboratively to identify opportunities for the private sector to contract provided the impetus for the Council to move into new larger feature films and games. Some recipients are well established be involved in the project management of large public sector capital premises which include a training room and ample parking for both while others are new to the industry. works projects and improve the efficiency of government planning staff and visitors. The CBP shopfront and the new CBC offices were ScreenACT is now the single point of contact for the film, TV and and development approval processes. In addition the IRG provided opened by the ACT Chief Minister on 18 February 2011. 180 people digital media industry in the ACT delivering the majority of the ACT advice on industry capacity in relation to the delivery of infrastructure attended the opening. Government screen industry initiatives. projects in the ACT.

16 Canberra Business Council Annual Report | Key Achievements 2010 - 11 Canberra Business Council Annual Report | Key Achievements 2010-11 17 Canberra Business Council’s Corporate Social Responsibility

Canberra Business Council’s mission is to provide business leadership in partnered with business to present eight connecting functions, the promotion of economic and business development in Canberra and provided eight Professional Development seminars and workshops to the Capital Region. 140 members of the arts community, assisted in the development of arts/business partnerships worth $55,000, and facilitated 29 business Since its inception in 1979, the Council has focused on sustainable volunteers to work with arts organisation in the ACT either as Board economic growth but not as an end in itself – rather as a means to an members or advisers. end – an economy that has the capacity to meet the legitimate needs and aspirations of the community in health, education, living standards and lifestyle and in our physical environment. This is consistent with SPORT – THE the Council’s culture, its not-for-profit status and the abiding objective In November 2010, the Council partnered with local sporting team, Anything’s of those who contribute to the Council’s work. the Brumbies, to host a networking event at the National Gallery of While the Council’s policy positions and submissions to Government Australia. This event emphasized the importance of business support are written to represent the views of its members and the broader for our sporting teams that, like the arts, are vital to the social fabric of business community, they are also developed with sustainable our community. economic development in mind. In each submission and representation to Government, the Council consciously ensures that MENTAL HEALTH – AFFIRM possible. its recommendations do not merely serve business interests but are of benefit to the broader community in which businesses exist. The Council also partnered with AFFIRM, the Australian Foundation Canberra Business Council strongly supports the community for Mental Health Research. Jointly Canberra Business Council and expectation that corporations should act responsibly across social, AFFIRM hosted a very successful Business Lunch on12 August 2010 environmental and economic criteria—the triple bottom-line — and give with Guest Speaker and Australian of the Year, Prof Patrick McGorry AO. back to the communities in which they operate. This annual lunch increases awareness of mental health issues in the workplace and assists AFFIRM to raise funds for ongoing research into Over a number of years now, the Council has demonstrated its mental health. commitment to corporate social responsibility by taking a leadership role in a number of business-community partnership initiatives. These demonstrate how partnering with community organisations can COMMUNITY – SALVATION ARMY benefit both the business organisation itself and the broader Canberra AND BLITS community. Finally, the Council’s CEO, Ms Chris Faulks, represents the Council on the Salvation Army Appeal Committee and as an ACT BLITS ambassador THE ARTS – ABAF (Business Leaders - Innovative Thoughts and Solutions) promoting In 2010-11 the Council continued its partnership with the initiatives that value and engage people with disabilities as customers, Australian Business Arts Foundation (AbaF) by providing free office suppliers, employees and employers in business, the arts and sport. accommodation and support for the Director and staff of AbaF— ACT. AbaF promotes private sector support for the arts through three programs: partnering; volunteering; and giving. Through the volunteering programs, adviceBank and boardBank, businesses and individuals in the corporate sector are matched with arts organisations to provide Board members, mentors or expert advisers for specific projects. The objective is to transfer skills from the business volunteer to the arts organisation, leading to long-term benefits for the arts organisations.

The Council’s partnership with AbaF has created many opportunities for Arts organisations in the ACT to build their capacity, obtain sponsorship What would you like to grow? and access professional advice about governance and sustainability and growth. During this financial year, AbaF welcomed Mark Sullivan, Tell us at whatwouldyouliketogrow.com.au CEO of ACTEW Corporation, to AbaF as a National Councillor Company,

18 Canberra Business Council Annual Report | Canberra Business Council’s Corporate Social Responsibility 19 CANBERRA’S TALENT SPECIALISTS

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[email protected] 90 Sheppard Street Hume ACT 2620 | Telephone: 6160 2500 www.bluestargroup.com.au 20 21 Many Australian Government Departments participated in the study Overall the Study concluded that the Lake Front option was likely to process (PMC, DFAT, DIISR, Health and AFP). Australian Government generate the greatest net additional economic benefits of the three Ministers and Members of Parliament have also been engaged. sites examined. This conclusion evolved from a thorough analysis of three potential sites against functional requirements and assessment of various design concepts. The preferred location is on West Basin STUDY OUTCOMES , adjacent to Commonwealth Avenue Bridge. (See The outcomes of the Study were released at a highly successful launch attached site plan) event held at the National Gallery on 11 April 2011. The site would cater for international conferences and national Australia The study found there is a strong business case for a large and highly meetings of up to 3,000 people and include a 350-400 bed hotel, retail secure venue in the ACT. The economic analysis in the study concluded outlets and parking for 600-1,200 cars. that the Australia Forum has the potential to generate significant net The Study estimated that the cost of the Australia Forum would be in benefits that are closely aligned with both national policy objectives the order of $330m, depending on the model finally adopted. Forum and the ACT Government’s economic development objectives. In particular the Australia Forum would serve both the Australian THE WAY FORWARD Government’s policy interests in fostering international relations; promoting innovation and facilitating community dialogue and the On 11 April 2011 the ACT Government announced its support for the ACT Government’s policy interests in capitalising on the potential for Australia Forum proposal. greater innovation and collaboration between research institutions, Chief Minister Jon Stanhope announced a $1 million commitment government and business and promoting increased tourism and in the context of the 2011-12 ACT Budget for further studies into regional economic development. the development of the preferred site. “Our studies will explore the The Study suggests that the Australia Forum would be unlike any other suitability of the West Basin area for development and how the meeting facility in Australia or Southeast Asia and much more than just Australia Forum might fit into this precinct,” Mr Stanhope said. “This will another iconic venue. It would be distinguished by its role, its location ensure the Australia Forum concept is progressed, putting it in such a in the capital, its facilities, technology, management and design - a position that when the Federal Budget has returned to surplus it can be During 2010/11 the Australia Forum Scoping Study was completed and knowledge from research institutions to both the public and private venue that would meet the increasing demand for new forms of considered for Commonwealth investment.” delivered to the ACT Government. sectors of the Australian economy. national dialogue within Australia and engagement between Australia The ACT Government has agreed to establish an interdepartmental This comprehensive study was jointly funded by the ACT Government, Canberra Business Council has promoted the need for such a facility and the rest of the world. committee to progress the necessary site planning and documentation Canberra Business Council and the private sector in the ACT and since 2005. In 2009 the Council signed a Deed of Agreement with the Projected increases in revenues and event attendance arising from work required to take the project to the tender-ready stage. It is included a detailed business case for the Australia Forum - a “world- ACT Government to undertake a Scoping Study and develop a Business the investment in the Australia Forum were identified in the Scoping recognised that a further two years of solid work will be required class venue that caters for significant meetings, dialogue, cultural Case for such a facility – the Australia Forum. Following a highly Study and graphed against the decline likely under the Base Case or do to ensure that the Australia Forum concept is progressed and ready events, and other occasions of national importance appropriately held competitive international and national procurement process, Ernst and nothing option. See Figure 1 below. to move to implementation. It remains the case that Australian in Australia’s Capital.” Young in association with Cox Architects, were commissioned to: Government participation and private sector support will be required Canberra Business Council has championed the Australia Forum project »» Develop a comprehensive functional brief for the Australia for the Forum to become a reality. Figure 1. Projected number of attendee days under the Base Case option and the Australia Forum option over recent years because it believes that if Canberra is ever to fulfil Forum Canberra Business Council is grateful for the significant contribution its role as the Nation’s Capital it will need a venue with the scale, 1,000,000 »» Investigate the feasibility of such a new national facility to meet 900,000 to the Australia Forum project of Prof. Peter Shergold and the Steering security, design and character appropriate for hosting major meetings the current and future needs of the National Capital; and 800,000 Committee; John Hindmarsh and the members of the Reference Group; of international and national importance. This includes significant 700,000 600,000 Lincoln Hawkins who skillfully and passionately steered the Scoping international gatherings like the Commonwealth Heads of Government »» Prepare a business case that evaluates the benefits and costs of 500,000 Study project to its successful completion; to Ernst & Young and Cox Meeting (CHOGM) or G20. The Council also believes that the ACT will the Australia Forum from the point of view of the national as a 400,000 300,000 Architects for the comprehensive and impressive Scoping Study Report fail to optimise its distinctive competitive advantages - being the whole 200,000 and to the ACT Government for its support and involvement in the National Capital, the home to Australia’s National Parliament and 100,000 The study was overseen by an eminent National Steering Committee: 0 project. National Institutions, the home to a unique cluster of world-leading 2 011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 Base Case Australia Forum (Most Likely) research and learning institutions and the economic hub of the Capital »» Professor Peter Shergold, AC, Macquarie Group Foundation Australia Forum (High Case) Australia Forum (Low Case) Further details about the Australia Forum can be found at Region – until it has a meeting and events facility of international Professor, Centre for Social Impact, UNSW (Chair) www.australiaforum.com.au standard. Without such a facility the ACT will be unable to fully »» Dr Dawn Casey, Director, Powerhouse Museum and formerly capitalise on the increasingly significant business tourism market or to Director, National Museum of Australia leverage off its competitive advantages as the National Capital to drive economic development. »» Professor Ian Chubb, AC, Vice Chancellor, Australian National University Mr Rupert Myer, AM, Chairman of the National Gallery Despite being the “meeting place of the nation” Canberra does not have of Australia a venue with the capacity and facilities to host significant national and international meetings or cater for growing business meeting industry »» General , AC, MC Chair of the Australia War requirements. Memorial Council

Capital cities around the world are recognising the need in the 21st »» Ms Virginia Haussegger, ABC News presenter, journalist and century for high quality secure venues catering for international and writer national dialogue, trade and events. These are important elements of A project Reference group Chaired by CBC Board Member John national infrastructure and are critical for the positioning of capitals. Hindmarsh supported the Steering Committee. Centres of this type are also increasingly the learning hubs of the future – pivotal places to economic development and the transfer of

22 Canberra Business Council Annual Report | Australia Forum Canberra Business Council Annual Report | Australia Forum 23 We know Canberra

Events and Activities

In 2010-11, Canberra Business Council...

Held Covering over 50 40 Events Business Topics

Connected with with 1,978 4,112 Canberra Businesses Attendees

Level 3, 1 Farrell Place, Canberra City T: 02 6279 4444 E: [email protected] www.meyervandenberg.com.au

24 Canberra Business Council Annual Report | Events and Activities 25 Guest Speakers & Panelists: (L to R) Guest Speakers & Panelists: (L to R)

David McLennan - Political commentator: Canberra Times , Brendan Smyth MLA: Shadow Treasurer, Robert Gottliebsen, Business commentator for Business Spectator Zed Seselja MLA: Opposition Leader, Master of Ceremonies - Ross Solly: ABC Radio, Jon Stanhope MLA: Chief Minister, Bill Shorten MP, Assistant Treasurer and Minister for Financial Services and Superannuation; MLA: Treasurer, Meredith Hunter MLA - ACT Greens: Parliamentary Convenor Senator Mathias Cormann, Shadow Assistant Treasurer, Shadow Minister for Financial Services and Superannuation; 2011 ACT Budget Breakfast 2011 Federal Budget Breakfast

The 2011 ACT Budget Breakfast was held on 4 May 2011 at the National Press Club, Barton, with a sell-out crowd of over 300 The Annual Federal Budget Breakfast, held in the Great Hall at Parliament House on the 11 May, provided an opportunity people. The breakfast, now in its thirteenth year, was once again hosted by Canberra Business Council in partnership with the for both the Government and the Opposition to put forward their views on the Federal Budget. For a number of years Council’s Kindred Organisations. now, Robert Gottliebsen has provided an independent and entertaining commentary which has great appeal to all who attend. This year, 600 guests from industry and commerce, government, the diplomatic circuit and the bureaucracy The Treasurer, Ms Katy Gallagher MLA, presented the key Budget announcements and the rationale behind the ACT attended the breakfast. Government’s 2011 Budget priorities. The Opposition Leader, Mr Zed Seselja MLA and the ACT Greens Parliamentary Convenor,

Ms Meredith Hunter MLA, also provided their perspectives on the Budget. These speakers were then joined by the Chief Event Partners: Minister, Mr Jon Stanhope MLA; the Deputy Leader of the Opposition, Mr Brendan Smyth MLA and David McLennan, Political Commentator at the Canberra Times, for a panel discussion and questions from the floor.

The ACT Budget Breakfast has become an important feature in the annual ACT Business events calendar providing an opportunity to learn first hand and for constructive dialogue between the Government and representatives of the business community.

The Council acknowledges the generous support provided by Meyer Vandenberg Lawyers who have Sponsored by: sponsored the ACT Budget Breakfast each year since 2006. The Council also thanks Ross Solly MC and 666 ABC Radio for their support and for the live broadcast of the breakfast.

Proudly sponsored by: and supported by:

Supported by: AICD, AIM, Capital Region BEC

26 Canberra Business Council Annual Report | Events and Activities Canberra Business Council Annual Report | Events and Activities 27 Proudly Supported by: Roundtables

CBC Roundtables are invitation-only events for Principal and Corporate members hosted in corporate boardrooms. With an ACT or Federal Minister or Departmental Head as guest of honor, these occasions provide opportunities for CBC top level members to access key decision makers in a confidential and exclusive atmosphere.

10 August 2010 Meredith Hunter MLA, Leader of the ACT Greens 6 September 2010 Chairmans Lunch with Katy Gallagher 12 September 2010 Dr Jeff Harmer AO, Secretary, Dept Families, Housing, Community Services & Indigenous Affairs

Proudly sponsored by: Connect

Connect is a popular after-work networking series providing members and non-members with the opportunity to connect with the broader business community. Aimed at small to medium Proudly sponsored by: Outlook 2020 enterprises (SMEs) the Council arranges functions at varying locations around Canberra with a view to business managers meeting each other and learning more about the diversity of interests and opportunities in the Region. The Outlook 2020 series invites prominent speakers to examine the important issues facing the nation and Wine partner: Canberra businesses into the future – 2020 and beyond. Presentations at Outlook 2020 events include both a business perspective and a high-level academic assessment of the issues. The series focuses on the future of 22 July 1010 ANU – Connecting Business and Research and supported by: Canberra and the Capital Region. 2 December 2010 National Gallery of Australia - Christmas Connect with the Brumbies 31 August 2010 Stephen Byron, Managing Director, Canberra International Airport – Transport and Infrastructure for the 21st Century 23 February 2011 The National Library of Australia - Viewing Information Seminars

Canberra Business Council holds a series of information seminars on selected topics throughout the year. Aimed at small to medium businesses, these events regularly attract between 20-30 business Proudly sponsored by: people. The seminars are informal and include a panel discussion.

20 July 2010 Small Business Online Program 10 November 2010 Practical Readiness for the New Consumer Guarantees Regime – Iain Sandford and supported by: 8 February 2011 The Fair Work Act - Overview 22 February 2011 New Options for Flexibility 8 March 2011 Engaging Independent Contractors 22 March 2011 Protecting Business Value – Restraint of Trade Agreement 5 April 2011 Termination of Employment 19 April 2011 New Laws for Adverse Action & Discrimination 3 May 2011 Business Transfers & Out-sourcing/In-sourcing Canberra Times Business Series Other Events

Proudly sponsored by: 12 August 2010 AFFIRM - SAP Business Luncheon – Prof Patrick McGorry AO The Canberra Times Business Series is now in its eighth year and remains extremely popular because of its Population Debate – Phillip Adams, Late Night Live Presenter and a The Panel - Peter Anderson, consistent quality. This is a high profile series of luncheon addresses by prominent business leaders who comment 21 September 2010 Chief Executive, Australian Chamber of Commerce & Industry; Anne-Maree Huxley, Founder and on the national economy and business environment and relate these to the ACT and Capital Region. CEO, Models of Success and Sustainability (MOSS); Dr Graham Turner, Senior Research Scientist, CSIRO Ecosystem Sciences (previously Sustainable Ecosystems); Dr Paul Mees, Senior Lecturer in 28 October 2011 Ken Cato, Cato Purnell Partners Transport Planning at RMIT. This event was run as part of the 2010 Business in Focus Month. and supported by: 18 February 2011 Tim Gavel, ABC Radio; Peter McGrath, Australian Rugby Union; 24 September 2010 Doug McTaggart, CEO, QLD Investment Corporation– Sean Hammond, ACT & NSW Rugby Union Board; Michael Thomson, ACT Brumbies 11 April 2011 Australia Forum Scoping Study Launch 17 June 2011 Saul Eslake, Grattan Institute

28 Canberra Business Council Annual Report | Events and Activities Canberra Business Council Annual Report | Events and Activities 29 2010 Annual Gala Dinner

Silver Sponsors The 2010 Annual Gala Dinner provided an occasion to reflect with the economic and business achievements of the ACT and Capital Region as well as providing members and guests an opportunity to network in a relaxed and enjoyable environment. The program included the Chairman’s Speech, the Robin Schall Business Address, the 2010 Business 2010 WINNER Achievement Awards presentation and entertainment.

THE ROBIN SCHALL BUSINESS ADDRESS In 2010 the Robin Schall Annual Address was delivered by Ken Cato. Ken is an Australian designer with an international reputation. He is Chairman of Cato Purnell Partners with offices in Sydney, Wellington, Singapore, Madrid and Dubai. His work includes the corporate trade marks for the Commonwealth Bank, Seven Network, Arnott’s and Coles supermarkets. He has won numerous international and Australian design awards, and his work is represented in museums and galleries throughout the world. Ken is also an acclaimed author.

His presentation encompassed many aspects of corporate and brand management and design which would have had many of the business community present that evening thinking about the impact of design on their own businesses. Ken gave numerous examples where corporations spent millions trying to differentiate their business through innovation and creativity only to find they did not want to be too different. The result was often a uniformity in colour and design where only the trademark differentiated products and marketing.

Ken spoke of having the courage to be different and talked of his experiences with international airlines and airports while displaying a range of international designs where there was a connection to the country and an effort to relate Windlab, Canberra-based global wind energy Company, was awarded the Canberra Business to their people that resonated with corporations and their customers. He concluded by noting that design was not part Council Business Achievement Award Annual Winner for 2010 at the Canberra Business of the marketing budget but rather was central to operations and suggested to those present when thinking about the Council (CBC) Annual Gala Dinner on Thursday 28 October 2010. importance of identity to “Make it different. Be recognised.” Windlab is a global wind energy development company that prospects for and develops wind energy sites in Canada, USA, South Africa and Australia. A computer cluster based 2010 BUSINESS ACHIEVEMENT AWARDS in Windlab’s Barton office works day and night performing atmospheric calculations. The results of this modelling are wind maps that the company uses to locate viable wind sites The evening culminated with the recognition of the finalists in the Business Achievement Awards for 2010 and the globally. Windlab’s development portfolio currently has in excess of 5000 megawatts of announcement of the overall winner for the Award which was presented to Windlab. The finalists on the evening projects at various stages of development around the world. were - Funnleback, Sentinel, Independent Property Group, SunFX, 2K Australia, PayMe, Citadel Group, Bearcage Productions and Australian Scientific Instruments. Windlab was commercialised from the Black Mountain campus at the CSIRO in Canberra in 2003 and has grown to have offices worldwide. Despite this international growth Windlab retains a strong presence in Canberra with its technical services and research and development divisions based here. Platinum Sponsor Gold Sponsor Together with the other finalists, Windlab demonstrates that Canberra is uniquely positioned as Australia’s smartest city with an extremely innovative, export-oriented business environment. The finalists in the 2010 CBC Business Achievement Awards confirmed the great diversity of business in the ACT. All of the finalists exemplified smart business acumen with a commitment to growth. Speaker Sponsor The Canberra Business Council Business Achievement Awards recognise ACT and Regional Businesses that demonstrate business excellence and make a positive contribution to the ACT and regional economies. The awards are sponsored by The Canberra Times and ActewAGL.

30 Canberra Business Council Annual Report | Events and Activities Canberra Business Council Annual Report | 2010 Business Achievement Awards 31 other industry-specific specialists - to deliver presentations across The intention is to provide easy access to a wide range of a wide range of topics from business fundamentals to on-line information and other materials on the CBP website to further marketing, cash flow, regulations, business structures etc. increase the value of CBP to the business community and provide more of a “one stop shop” for information, advice and referral. The Canberra BusinessPoint website also received good traffic in the first five months (4,799 hits from 2,701 visitors). Detailed The first five months delivering Canberra BusinessPoint have business information is streamed to the CBP website directly been very busy for the Council but at the same time successful from the Federal Government’s website business.gov.au. The plan and rewarding. I thank the Business & Industry Development is to develop the web portal further to incorporate best practice Unit within the ACT Government’s Chief Minister’s Department, on-line learning modules and to provide an even better service to particularly Ian Cox and Dita Hunt, for their assistance over this businesses in the ACT. period. Thanks also to Canberra Business Council CEO, Chris Faulks and the Council’s CBP Advisory Group, David Matthews The Future. In delivering the CBP program on behalf of the ACT and Kristine Riethmiller, for their support and encouragement. I Government into the future, Canberra Business Council will also express my thanks to the CBP clients, service providers and continue its strong commitment to continual improvement of partners, including the Lighthouse Business Innovation Centre, the service in response to the needs of the client base. In the who jointly have contributed to the success of the program over next financial year the Council intends to boost its marketing its first five months. and communication strategy for CBP to broaden the reach of the program, identify new target markets, lift the profile and increase awareness of Canberra BusinessPoint beyond the current client ANDREW BLACK, MANAGER, CANBERRA BUSINESSPOINT base. In addition the CBP website will be improved with E-learning modules and case studies.

Following a very competitive tender process in the second half to the needs of each client and focussed on connecting them to of 2010, Canberra Business Council was declared the successful the best information, support and advice available to help them tenderer for the management and delivery of Module 1 of get started and be successful. The model is flexible and capable of Canberra BusinessPoint (CBP) business advisory services for changing over time to meet the needs of its customer base with the next three years. CBP is an ACT Government initiative which workshops, one-on-one client sessions, mentoring, networking provides practical advice & support to early stage and established opportunities for peer learning and referral to experts where small businesses in the ACT. necessary.

Winning the contract to deliver Canberra BusinessPoint In the five months from 1 February to 30 June 2011 the Council against a very strong field was a significant achievement for achieved an impressive number of Canberra BusinessPoint the Council in 2010-11. It marked a major development in the milestones and delivered a considerable volume of activity Council’s commitment to supporting and promoting businesses including: and private sector development in the ACT. It also provided »» the opening of the CBP shopfront by Chief Minister Jon the impetus for the Council to move to larger premises on Stanhope MLA on 23 February 2011 attended by 180 Northbourne Avenue Braddon after 31 years at 71 Constitution people; Ave, Campbell. »» the appointment of a program manager and support staff The Council signed an Agreement with the ACT Chief Minister’s Department on 11 November 2010 and early in 2011 began »» a complete re-branding of Canberra BusinessPoint delivering information workshops, one-on-one advice, referrals »» a mobile advice service in a CBP-branded car and networking events from the Canberra BusinessPoint shopfront co-located with Canberra Business Council’s new »» the development and launch of the Canberra premises on Northbourne Avenue. BusinessPoint website/portal with over 4,800 web hits and 2,700 unique visitors in the first five months Around 90% of the 24,000 businesses in the ACT have less than Canberra BusinessPoint Launch and shopfront opening: (L to R) Craig Sloan, Jon Stanhope, Chris Faulks, Brand Hoff 20 employees and are classified as small businesses. Assisting »» 125 one-on-one client sessions provided by business these small businesses to establish and grow succesfully fits advisers and mentors perfectly with CBC’s purpose of promoting economic growth and »» 17 workshops and seminars attended by 245 people sustainable development. »» 3 networking events attended by 275 people Delivering Canberra BusinessPoint services also provides the CANBERRA BUSINESSPOINT IS AN INITIATIVE OF THE ACT GOVERNMENT AND IS DELIVERED BY CANBERRA BUSINESS COUNCIL AND LIGHTHOUSE Council with an the opportunity to leverage off its extensive »» a total of over 460 clients accessing CBP services in the experience working with businesses in the ACT to help a broad first five months. range of early stage and established companies. It also lifts the A key element of the success of Canberra BusinessPoint in 2011, profile of the Council considerably in the broader community. apart from its focus on personalised customer service, has been The Council adopted a “stewardship” strategic framework for its engagement with ACT industry professionals and subject CBP. The services the Council delivers are personalised, tailored matter experts – legal and accounting firms, marketing and

32 Canberra Business Council Annual Report | Canberra BusinessPoint Canberra Business Council Annual Report | Canberra BusinessPoint 33 covering feature dramas, games, reality TV and documentaries. Marisa is very well-known in the local film community and has Project Pod participants also brought in approximately $25,000 in extensive experience in the film industry to support these “elementary” revenue to cover part of the costs of delivery of the Pod. In total filmmakers. ScreenACT received funding from the ACT Government of $195,000, Annette Hurda also joined ScreenACT on a part-time basis to assist $45,000 from Screen Australia, $5,000 from the Australian Children’s with location enquiries. In the first half of 2011, Junior Master Chef TV Foundation and $25,000 from participants. made inquiries about filming some of the opening episodes in the ACT. ScreenACT continues to source further funding through outside grants, ScreenACT spent considerable time and effort in servicing the location assistance from Screen Australia and participant fees. ScreenACT also needs of this program and it became apparent from this exercise that continued to lobby Screen Australia in particular for a significant it is critically important for ScreenACT to have someone with a strong increase in funding to bring its support into line with the funds production background as a single contact point for locations advice in provided to other small jurisdictions like Tasmania and the Northern the ACT and surrounding region. Territory which, combined, have a smaller screen industry than the ACT. To date the financial support from Screen Australia to the ACT has been INCREASE IN ACTIVITY much lower. Increased financial support is crucial to the growth of the Over the past year, there has been a marked increase in attendance at ACT local industry. events – from 45 people at Project Pod and a sold-out Doco Pod to an

NEW LOOK SCREENACT increase in applications received for the Development Fund. ScreenACT expects further growth in the take-up of services with its expanded During 2010-11, ScreenACT launched a new logo – a contemporary program menu and wider constituency. take on the original logo – a new website and marketing collateral During 2010-2011 ScreenACT and the ACT screen industry continued and has a new larger home in the new Canberra Business Council to expand their influence on the national screen landscape. The level offices in Braddon. ScreenACT now projects a more professional and of creativity and innovation in projects and the increased activity of contemporary image. ScreenACT ensured that the ACT carved itself a significant piece of the

STRATEGIC PLANNING national screen funding and investment pie. ScreenACT is the office of film, TV and digital media for the ACT. For the 25 October 2010 at the National Gallery where 10 teams presented Looking forward, ScreenACT sees a bright future for the industry. The past four years, Canberra Business Council has managed and delivered their projects to over 100 people including an interstate industry panel. During 2010-11 ScreenACT took part in a series of round table Strategic Plan will outline a direction that will include substantial ScreenACT on behalf of the ACT Government. ScreenACT continues Initially four projects were to be awarded funding at the end of Project discussions that were organized by the ACT Government to determine growth and a realistic set of outcomes that will position the screen to raise the profile of the talent and capabilities of the local screen Pod, but the Australian Children’s TV Foundation were so impressed the future direction of funding and support for the local screen industry in the ACT as a force to be reckoned with. sector and to look at ways in which it can grow sustainable screen with a number of the children’s TV projects, that they awarded a further industry. One of the outcomes of these discussions was that ScreenACT businesses in the ACT. The past year has been another bumper year $5,000 grant. So five of the ten projects received funding at the end of was asked to organize a strategic planning session with industry. I would like to record my thanks to Michael Tear, Chairman of the with a significant increase in activity both through ScreenACT and in the Pod. This was held on 24 March 2011 and was facilitated by a pro bono ScreenACT Task Force and the Members of the Task Force who continue the industry in general. professional facilitator, Lesley Richards, from Interaction Consulting, to give their attention, support and inspiration; to Marisa Martin with Doco Pod was run in conjunction with AFTRS at the ANU from sourced by AbaF. A strategic plan will be drafted and submitted to the her substantial creative flair who applied her unbounded enthusiasm 11 – 14 February 2011 and was sold out. This four day course HIGHLIGHTS OF THE YEAR INCLUDE: ACT Government and Screen Australia in the 2012-13 financial year for and talent to ScreenACT in 2010-11; to David George and Chimwemwe hot-housed documentary projects and the top two teams were additional funding to assist in the delivery of a wide range of programs Mpaso from the ACT Government’s Economic Development Directorate »» The launch of the ACT Screen Investment Fund given Australian International Documentary Conference registrations designed to grow the screen sector. who also made themselves available and were open to many by ScreenACT. »» Pods – professional and project development discussions and brainstorming sessions and to Robert Piani and Mia programs Planning for Producer Pod is well underway with 37 attendees signed EXPANSION IN RESPONSIBILITY Ching from artsACT who have given ScreenACT an expanded capability »» Increase in funding up and a $45,000 grant from Screen Australia secured towards running AND SERVICES to deliver to the sector. I would also like to make special mention of »» New look ScreenACT the program. The seven day initiative’s aim is to build up a strong Helen Brajkovic of artsACT who tragically passed away in May 2011. ScreenACT has divided its offerings into three areas – Elementary Helen was a strong supporter of the film community and had served as »» Strategic Planning for the next five years producer base in the ACT because without producers, projects do not get off the ground. Later in the year three producer streams will be (newbies/hobbiests), Emerging (part time in the industry) and an assessor on the ScreenACT Project Fund. She will be missed by the »» artsACT funding for Elementary screen activity run – Film, TV and Games – which will further concentrate on Established (professional with credits). All of ScreenACT’s future film community. Canberra Business Council has continued to provide producing in specific formats. programs will be tailored to assist these sectors. enthusiastic support and encouragement to ScreenACT and to me

ACT SCREEN INVESTMENT FUND In June 2011, ScreenACT also received funding from artsACT to deliver personally. I thank the Board and CEO for their ongoing backing. The Pods form the basis for all of ScreenACT’s development initiatives Canberra Business Council, through the ScreenACT Director, lobbied programs and services to those practitioners who are new to the Finally – thank you to the creative and talented people of the ACT They are open to all for phase one with concentrated learning industry or just want to experiment, not necessarily have a career – persistently for several years for a Screen Investment Fund for the ACT. outcomes. An industry panel selects a smaller group for more intensive screen community, without whom we would not have the vibrant the “Elementary” sector. Providing services to this sector involved a When the ACT Government announced such a fund in its Budget in development and after a presentation an even smaller group again are industry that exists in Canberra today. significant shift from the normal focus of ScreenACT as the Elementary May 2010 we considered it a huge win, particularly given the economic given further support. This model has worked extremely well to date. group are not expected to have any commercial outcomes. environment at the time. November 2010 saw the $1.8 million ACT Screen Investment Fund open for business. This fund has put the ACT SCREENACT FUNDING Marisa Martin was employed to deliver these services. MONICA PENDERS, DIRECTOR, SCREENACT on the map – with a number of high profile outside projects looking to film in the ACT. Local practitioners have also begun applying for In addition to the funding received from the ACT Government, SCREENACT IS AN INITIATIVE OF THE ACT GOVERNMENT AND IS DELIVERED BY CANBERRA BUSINESS COUNCIL funding from the ACT Screen Investment Fund. ScreenACT is playing ScreenACT continued during the reporting period to actively source an advisory role in relation to the Fund – primarily by working with additional funds to enable it to continue to expand its service offering producers to assist them in submitting the best possible applications. to grow the ACT screen industry. THE POD PROGRAM During the financial year, ScreenACT secured an extra $10,000 from the ACT Government which brought the total Project Fund grant pool Project Pod, the inaugural professional and personal development to $60,000. This grant pool was awarded to nine worthy projects. The program, was held over a six month period, wrapping up on grant recipients represented a diverse group of people and projects

34 Canberra Business Council Annual Report | ScreenACT Canberra Business Council Annual Report | ScreenACT 35 was the only co-host for CISMEF 2010, which brought even Exporters’ Network greater focus for Canberra’s exhibitors who were looking to build MAY 2011 Celebrate your success through the 2011 relationships in China. ACT Chief Minister’s Export Awards While the Malaysian Mission was focused on the ICT, Defence JUNE 2011 The results are in: everything you wanted and Security sectors, the China Mission focused on the Education to know about Canberra’s international sector and provided an opportunity to launch the See Yourself business activity…. Learning in Canberra brand. In 2010-11 the Network continued to co-ordinate the ACT Government’s Education Export Committee In early 2011 the ACT Exporters’ Network revamped its brand which worked towards implementing the ACT Education Services and updated its logo and communication channels. Along with Export Strategy and Implementation Plan, which was developed regular email updates and eNewsletters, the Network’s website in March 2010. The Strategy focuses on achieving sustainable was updated in April 2011, with a lighter look and feel. While export growth in the Territory’s education exports sector through continuing to post regular news updates on Network events and enhancing the student experience and developing Canberra’s activities, the website now also includes a members listing, and identity as an international education destination and Australia’s the opportunity for members to share their successes. These areas Education Capital. are gradually being populated with information from members about their exporting story and successes.

COMMUNICATION SPONSORS The Network uses a number of avenues to publicise export news, The ACT Exporters’ Network values the generosity and support Network activities and the successes of its members. One of of its partners and sponsors: the ACT Government, the Centre these is B2B in Canberra magazine, which allows the Network for Customs and Excise Studies and AusIndustry. By working to communicate its activities to the wider business community. closely with exporters the ACT Exporters’ Network will continue to Articles published during the 2010/2011 year included: flourish and meet its ongoing objective of assisting in the growth JULY 2010 The Business of Sport of Canberra’s export community. The ACT Exporters’ Network has had another busy and successful of making regular visits to investigate trading opportunities and year as it continues to provide a forum for exporters to network, establish and maintain relationships. AUGUST 2010 Reduced funding for Export Market Development Grant scheme: disastrous share knowledge and expand their export activities. , MANAGER, ACT EXPORTERS’ NETWORK As part of this Near Neighbours focus the Network hosted a result for many businesses DR PAM FAULKS Since it was first formed 10 years ago, the Network, under the number of breakfasts which looked at markets in this region, SEPTEMBER 2010 ACT’s top exporters honoured guidance of Canberra Business Council’s International Business including Indonesia (November 2010), Singapore (February Taskforce (IBTF) and with the support of the ACT Government, 2011) and Timor-Leste, Papua New Guinea and Solomon Islands OCTOBER 2010 Strong Australian dollar an extra has helped to promote Canberra and the region as a place where (June 2011). We were fortunate to have so many high-calibre challenge of exporters export success is encouraged and celebrated. speakers amongst the exporting community who were willing NOVEMBER 2010 Growing export strength through to share their knowledge, experience and advice at these events. Canberra’s economic reach has always extended far beyond its relationships Speakers included Miles Jakeman (Citadel Group), Greg Corra geographic size and on the global scene Canberra’s exporters (Inland Trading), Carol Cooke (CIC Group), Brent Juratowitch DECEMBER 2010 Doing Business in Indonesia: First of a series have shown resilience against downward trends. According (Recruitment Systems), Leela Hanson (Export Finance and of events focusing on exporting to our near to the Department of Foreign Affairs and Trade’s publication Insurance Corporation), Glenn Keys (Aspen Medical) and Peter neighbours Australia’s Trade Performance by State and Territory 2009/10, Murphy (Noetic Solutions). released in January 2011, the ACT was the only state or territory JANUARY 2011 Fitness Trails: a micro-business built on passion to exhibit positive export growth between 2008-09 and 2009-10, In line with this theme, in March 2011 the Network worked with with the ACT increasing the value of its exports in 2009-2010 Austrade to present a briefing on the current economic and FEBRUARY 2011 Noetic Groups: Growing from Strength by 8 per cent, to $1.117 billion. This growth reflects an average political climate in Malaysia and Brunei. Austrade’s Senior Trade to Strength annual increase of 6.5% over the last five years. and Investment Commissioner for Malaysia and Brunei, Mr Paul MARCH 2011 Splatter Pty Limited – another export Martins, presented to a group of Network members already ACT’s exports continue to be made up primarily of services, which success story working in this region, or wanting to enter the market and was accounted for 99.6% (or $1.113 billion) of the ACT’s total exports able to provide them with information and contacts directly APRIL 2011 A snapshot of events run by the ACT in 2009/10 and almost 2.1% of Australia’s total service exports. relevant to their businesses. At the beginning of the reporting period, Canberra Business The ACT Government’s Trade Mission to Malaysia and Singapore Council renewed the Deed of Grant with the ACT Government in June 2011 also reflected the importance of making sure THE ACT EXPORTERS’ NETWORK IS AN INITIATIVE OF CANBERRA BUSINESS COUNCIL SUPPORTED BY THE ACT GOVERNMENT for the position of Manager for a further 12 months. The ACT ACT exporters do not ignore markets at our door step. Eight of Government’s support has been crucial to ensuring the Network Canberra’s export companies in ICT, Defence and Security were remains responsive to its members and progressive in terms of part of this trade delegation. its service delivery model for exporters. This was the second Trade Mission in 2010/2011, with the Chief NETWORK ACTIVITIES Minister leading a Mission to China in September 2010. The delegation on this mission was able to leverage off the ACT For much of the 2010/2011 year the Network focused its Government’s involvement as a silver sponsor of the Australian AND SPONSORED BY activities around highlighting the value of exporting to our Pavilion at the Shanghai Expo. As part of this mission ACT Near Neighbours. One of the benefits of exporting to markets in companies also exhibited at the China International Small and close proximity to Australia is the ease and cost-effectiveness Medium Enterprises Fair (CISMEF) in Guangzhou. Australia

36 Canberra Business Council Annual Report | ACT Exporters’ Network Canberra Business Council Annual Report | ACT Exporters’ Network 37 THE 2010 ACT CHIEF MINISTER’S EXPORTER OF THE YEAR:

Australian Scientific Instruments Pty Ltd (ASI) 2010 ACT Chief Minister’s Export Award Winners: (Back Row L to R) Alex Mair, Stuart Beil, Jed Johnson, Marita Corra, Greg Corra, Adrian Faccioni. (Front Row L to R) Graeme Shaw, Peter Lilley, Jon Stanhope, Dr Ian Williams, Dr Peter Laughlin

Canberra Business Council was again successful in tendering for the management of the 2010 ACT Chief Minister’s Export Awards. OTHER AWARD CATEGORY WINNERS ANNOUNCED AT THE 2010 ACT CHIEF MINISTER’S EXPORT AWARDS WERE: The 2010 Awards Program included three major events held during the year: SMALL TO MEDIUM SERVICES AWARD: STRATSEC.NET PTY LTD »» . The launch of the 2010 ACT Chief Minister’s Export Awards (April 2010); SMALL BUSINESS AWARD: »» . The 3rd Annual Export Leaders’ Breakfast GPSPORTS SYSTEMS PTY LTD (August 2010); and INFORMATION AND COMMUNICATION TECHNOLOGY AWARD: »» . The 2010 ACT Chief Minister’s Export Awards ACT EXPORT HALL OF FAME Presentation Lunch (September 2010). FUNNELBACK PTY LTD Over 300 business leaders, exporters and export supporters EMERGING EXPORTER AWARD: At the Presentation Lunch the Centre for Customs and Excise attended these Export Awards-related functions during 2010, SHAW VINEYARD ESTATE Studies (CCES) was also inducted into the ACT Export Hall with 200 attending the 2010 ACT Chief Minister’s Export Awards of Fame. CCES, at the , has won six Presentation Lunch at the Hyatt on ARTS AND ENTERTAINMENT AWARD: ACT and National Export Awards since 2004, including ACT Wednesday 8 September 2010. LUCY MEDIA PTY LTD Exporter of the Year (2008) and the National Award in the Education and Training Category (2008). The Hall of Fame AGRIBUSINESS AWARD: Eleven finalists from across the ACT and Capital Region plaque is located at the Canberra Business Events Centre at competed across seven award categories. Australian Scientific INLAND TRADING CO (AUST) PTY LTD Regatta Point, where CCES is now listed with other Instruments Pty Ltd (ASI) took out the ACT’s top award and was Professor David Widdowson with Jon Stanhope MLA March SMALL TO MEDIUM MANUFACTURER EXPORT AWARD: ACT Export Hall of Fame recipients: Tower Software, CEA announced as the ACT Chief Minister’s Exporter of the Year. 2011 in front of the Hall of Fame plaque at Regatta Point. Technologies, Inland Trading and IELTS. ASI is the world leader in the design, manufacture and supply AUSTRALIAN SCIENTIFIC INSTRUMENTS PTY LTD (ASI) of high precision geochronology instruments. It was formed in 1992 as an Australian National University (ANU) spin-off to Each of these companies then went on to be Finalists THE 2010 ACT CHIEF MINISTER’S EXPORT AWARDS WERE PROUDLY SPONSORED BY: manufacture and sell the world leading Sensitive High Resolution in the Australian Export Awards which were held in Sydney Ion MicroProbe (SHRIMP II). ASI also won the Small to Medium on 1 December 2010. Manufacturer Export Award for 2010.

And kindly supported by B2B in Canberra, Hyatt Hotel Canberra, DIVA Australia, Staging Connections, Intelledox Pty Ltd, Meyer Vandenberg Lawyers, WhyWurry Internet Solutions, The Canberra Times and Sentinel Pty Ltd.

38 Canberra Business Council Annual Report | ACT Chief Minister’s Export Awards Canberra Business Council Annual Report | ACT Chief Minister’s Export Awards 39 been prepared and will be circulated for comment late in 2011. innovations and discoveries is important for businesses to gain and maintain market share. Larger firms often have this capacity in-house During the year, the Economic Development Task Force were involved – SMEs do not – and yet the SMEs dominate the ACT business sector. in the development of the ACT Education Exports Strategy, the Tertiary institution and research organisation staff are quite often ACT Government’s Tertiary Education Taskforce and assisted in the willing to assist businesses. However business people find it difficult to preparation of the Council’s submission to the Hawke Review of ACT identify where capabilities are, how to access them and how to frame Government Administration. requests. The Council’s submission to the Hawke Review of the ACT Public Service proved to be highly influential. Rather than mimic other government Investing in infrastructure. The ACT, as a relatively small city-state organisational structures, it recommended a unique structure suited to has significant advantage in its size and compactness over larger the ACT – a ‘city-state’ which combines both state and local government jurisdictions. The high quality of infrastructure across the city needs responsibilities. The submission also suggested opportunities to to be maintained in order to sustain the competitive advantage in integrate planning, design and delivery of government programs, a global market. Economic Development projects and services. While the Hawke Review went even further in Infrastructure that supports the strengths and maintains the distinctive recommending the formation of one Department with nine Directorates, capability cannot be allowed to deteriorate. Ongoing strategic many of the Council’s recommendations were adopted. investments must continue to be made in education infrastructure (at Task Force all levels), research and development infrastructure, communications FUTURE DIRECTIONS infrastructure, transport infrastructure, places and spaces that support collaboration and engagement and urban infrastructure that maintains The Taskforce will continue to provide leadership and input into the Canberra as one of the most desirable small cities in the world in which economic and business development strategy for Canberra and the to live. surrounding region through collaboration with the key ACT Government Directorates – particularly Chief Minister and Cabinet; Economic Leveraging funding. Significant and ongoing effort need to be Development, Education and Training; Environment and Sustainable put towards leveraging Australian Government funds to support The Economic Development Task has the following roles: networks that have developed over the years. Development; Territory and Municipal Services and Treasury. The infrastructure where it makes sense to do so and where the »» .Develop an Economic Development Strategy for the ACT From an industry, business and visitor perspective, Canberra as a city Taskforce will also work in close cooperation with Regional Development infrastructure development aligns with strategic plans. is an exceptional asset. It is physically based on strong architectural Australia (ACT), research and learning organisations and technology »» Identify key projects and initiatives that will make a sustained Taxation. The taxation system should not act as an impediment for and design foundations. It is unique among Australia’s major cities and knowledge transfer organisations such as Lighthouse Business contribution to economic development in the ACT and economic growth and development. The present ACT payroll system as a place to live, work and raise a family. The breadth of career Innovation. surrounding region provides a major disincentive for firms to grow in Canberra and for opportunities, particularly in the knowledge-based sectors, adds to this Priorities being addressed centre on the following: large firms to locate operations in the Territory. »» Provide advice on investment strategies for development distinctiveness. projects The Human capital dimension. Although Canberra is a small ‘city- Sustainable triple bottom line. Innovative ACT businesses have the Canberra is also distinctive as a place in the world - as Australia’s state’, it hosts a number of diverse and innovative models for the potential to benefit and become significant providers across a range of »» Liaise with key stakeholders in the development process National Capital. It is internationally connected, through the Australian provision of primary, secondary and post-secondary education. It has industries for products and services in the new ‘green economy’. Government and the Diplomatic Corps and is acknowledged as a the opportunity to develop an integrated tertiary education system »» Ensure appropriate linkages between land use planning and Canberra also has an opportunity to establish a reputation and a national centre for government, public administration, education which strengthens relationships between higher education, vocational economic development planning brand, for being a centre for environmental expertise. The ACT already and research in science and technology, the social sciences, arts and education and training and senior secondary education to achieve has significant assets in this regard, including a well-informed, »» Promote the ACT as Australia’s leader in knowledge-based humanities. It is also recognised for its investments in conserving and greater diversity in responding to emerging education and training knowledgeable and articulate community, high levels of uptake in economic development presenting the nation’s history and cultural heritage in its National needs – driven by community and economic needs. environmental initiatives, such as recycling, the use of green energy, Institutions. the application of water restrictions etc. MEMBERSHIP Canberra’s lead industries - public administration and defence, Business and industry growth. The ACT Government needs to continue education and research and cultural heritage - stimulate other its support for locally-based small to medium businesses seeking to The Economic Development Task Force did not have a formal grow on the basis of innovation and export. At the enterprise level, industries and businesses. For example, it has given rise to a strong JOHN HOWARD, CHAIR membership structure in 2010-11 but called on key individuals, building and construction sector, a burgeoning ICT industry, unique innovation and trade are inexorably linked. To compete internationally - organisations and other stakeholders to provide information and capabilities in housing and urban development, growing capabilities particularly over sustained periods of time - firms need to be innovative expertise in relation to issues that were being considered or specific in biotechnology and environmental services, the broader creative in the products and services they take to market and must learn to projects being undertaken. industries, financial and professional services, tourism and hospitality, respond to challenges and opportunities more quickly than their plus a diverse retail sector. competitors. International connectedness - considered to be one of the ECONOMIC DEVELOPMENT STRATEGY most pervasive influences supporting innovation at the enterprise level Historically Canberra’s economic prosperity has been tied to - is critical; and the ACT must aspire to maintain its position as having In a knowledge-based economy, economic development is a expenditure and investment decisions of the Australian Government. the most connected population – via technology and physically – to partnership between business, research, education and training As the city has grown and matured this ‘frontier’ influence has become continue to benefit from the high level of global interaction. Canberra’s institutions and government. Around the world, regions that are less significant and growth is now equally tied to the city’s substantial strengths and distinctive capabilities must continue to be promoted in experiencing economic success have developed ways whereby knowledge infrastructure and maturing private sector. strategically important countries and cities. knowledge, people and resources flow between sectors in an effective Canberra is now at the tipping point of sustained growth through and profitable way. Collaboration. Small to medium businesses (SMEs) stand to gain by industry and business development founded on the platform of its working more closely with each other, larger businesses, and tertiary Planning for the ongoing development and growth of Canberra means unique assets and capabilities. education institutions and research organisations. Acquiring new building on what the city has - its asset base - and what it does well The Economic Development Task Force has been engaged in developing knowledge and technologies and testing and proto-typing inventions, - its distinctiveness. Canberra’s assets are reflected in its economic, an economic development strategy for Canberra. A draft document has social and cultural infrastructure, its people and the relationships and

40 Canberra Business Council Annual Report | Economic Development Task Force Canberra Business Council Annual Report | Economic Development Task Force 41 DV301, DV303 REGIONAL DEVELOPMENT AUSTRALIA (ACT) The Planning & Infrastructure Task Force dealt with important aspects of The Task Force invited the Regional Development Australia (ACT) the planning criteria prepared by the ACT Planning and Land Authority executive to its February 2011 meeting to discuss RDA-ACT’s priorities (ACTPLA) - namely Draft Variation 301 and Draft Variation 303 (DV301, and objectives. RDA(ACT) is one of 55 regional organisations set up DV303). DV 301 was one of several draft variations to come out of a by the Federal Government to focus on infrastructure development in review of the Territory Plan, the ACT’s key planning document. The main regional Australia. RDS (ACT) is chaired by Mr Craig Sloan, a past chair changes proposed in DV301 related to a new estate development code. and current member of the CBC Board. The Australian Government is This code was used to assess estate development applications which providing $4.3 billion in funding to local regions to support economic, are submitted to ACTPLA and show how a new estate will be developed. social and environmental growth and development, including through The new estate development code proposed in DV 301 contained solar the Regional Development Australia Fund (RDAF). performance provisions that would apply to residential blocks in new At the Taskforce’s February meeting, the RAD (ACT) Chair spoke of estates. The provisions meant that 95 per cent of single-dwelling the need for a consistent message among all stakeholders within the blocks in an estate would have to comply with compliance tables Region and the benefits to be gained through cross-border agreement contained in the new code. This requirement was introduced with new on infrastructure priorities. He spoke of the need for ‘alignment’ in solar access provisions in Draft Variation 303. The DV 303 provisions Planning and Infrastructure setting priorities if RDA (ACT) was to have any influence in advancing required buildings to be designed so that they do not over-shadow their the case for regional investment of Federal funds. As a result, the neighbours property by more than the shadow cast by a 1.8 metre high Council is working closely with RDA (ACT) and the ACT Government on fence at midday on the winter solstice. Task Force infrastructure proposals. While not directly related to RDA funding, the As a result of the public consultation process and considerable decision by the ACT Government to allocate funding for the completion opposition to the proposed changes in DV301 and DV303, ACTPLA rolled of the Majura Parkway – funding subsequently matched by the Federal DV301 and DV303 into Draft Variation 306 (DV306) which is currently Government - meets the Council’s top priority for infrastructure subject to a further period of community consultation. expenditure.

The Task Force has responded to DV 306 noting the added layers of Task Force members also participated in a full day session conducted The scene was set for some of the Task Force’s work this year back in »» Governance and management complexity associated with the changes proposed and requested a by RDA (ACT) in May 2011 which explored in detail the future growth December 2009 when COAG placed reform of Australia’s capital city further examination of the implications of the proposals for both and development opportunities for the region and the environment and »» Timeliness and reliability strategic planning systems on the national agenda. COAG agreed to industry and the community. infrastructure needed to support that growth. From that process has a set of national criteria relating to capital city strategic planning »» Safety Ticketing emerged the RDA (ACT) Strategic Regional Plan 2011-12. designed to assist capital cities deal with the significant future »» Customer service PARKING MANAGEMENT IN PARKES, challenges they were facing, including population growth, climate BARTON & RUSSELL change and urban congestion. As part of that process, KPMG undertook In considering this report, the Task Force noted that, in general, EASTERN BROADACRE AREA an assessment of existing capital city strategic planning systems to performance targets need to be simple, measureable, accurate, The Task Force also prepared a response during December 2010 to Also during the year, ACTPLA started long-term planning for the establish a baseline of performance against the COAG criteria. That reported and timely (SMART) and need to cover a number of segments the Discussion Paper prepared by the Intergovernmental Committee eastern side of the ACT, known as the Eastern Broadacre Area. The report ranked Canberra second to Adelaide but highlighted again including Learning, Process, Financial and Customer. Unfortunately, (IGC) on Parking, comprised of both Federal and ACT Government Eastern Broadacre Area extends from Majura to Hume and includes Canberra’s two planning systems – the National Capital Plan and the many performance measures focus on financial targets only. Canberra representatives. The paper outlined the nature of the problem in the Symonston and the Jerrabomberra Valley. It is identified as a future Canberra Spatial Plan. Business Council suggested in its response that in the case of public designated areas and included some revealing statistics on commuter potential employment corridor providing for the growth of industrial, transport systems, the focus should be the value proposition from the characteristics which, of themselves, deserved a policy response by both broadacre commercial, tourism, recreation and transport-related Following that report, the Federal Department of Transport and perspective of the customer. This orientation may be more successful governments. In particular, with average vehicle occupancy rates of activities. The Task Force was briefed on ACTPLA’s discussion paper, the Infrastructure released a discussion paper – Our Cities 2010 which than others focussed on process or finance. between 1.06 and 1.11 persons per vehicle, it was evident that Federal Eastern Broadacre Planning Study, and endorsed the contents of the identified three main aspirations the Australian Government has for agencies, individually and collectively, have not managed the parking Plan which highlights the importance of preserving this area free from our major cities: they should increasingly become more productive, issue effectively. housing development to allow for the growth of Canberra Airport as an sustainable and liveable. HIGH SPEED RAIL The Council’s response also pointed to the deficiencies in the ACTION important national and international passenger terminal and freight hub. The Council’s response was Canberra-focussed and responded to the Efforts by the Council and other organisations to press for a fresh look bus services to employment destinations such as the Parliamentary 28 questions which dealt with productivity, sustainability and liveability at high speed rail (HSR) in Australia brought results during the year. The triangle where 28,000 workers are employed. The circuitous routes to and covered many of the planning issues dealt with by our Task Force. Council had led the way since April 2008 in proposing action on this OTHER SUBMISSIONS these locations and the number of interchanges involved in a daily A copy of the CBC submission is available on the Council’s website. issue and has taken every opportunity to press for further action, given commute provide significant disincentives for many commuters to use Other submissions developed by Canberra Business Council during the the significant impact HSR would have on regional growth and on the public transport to these destinations. reporting period that related to infrastructure and planning included DELIVERY OF ACTION BUS SERVICES potential development of Canberra’s International Airport, including as comment on the Outdoor Cafe policy, the South Tralee development an overflow airport for Sydney. Canberra Business Council did not support the view that access to and the Government Office Block; support for the Stromlo Forest Park One question worth highlighting from the Our Cities 2010 Report parking in the Parliamentary Zone should be free for all Australians School Excursion Accommodation proposal, and input into the Review In the run-up to the August 2010 Federal Election all major parties was ‘what performance targets should government set for our public because they were taxpayers. The Council favoured paid parking for of the NCA. These submissions are available on the Submissions page of committed to a study on high speed rail. In October 2010 the Minister transport systems?’ all employees and the provision of short-term access for visitors to the CBC website. for Infrastructure and Transport, Mr Albanese, announced the start of a national institutions. At present, interstate visitors have difficulty at $20 million study on the implementation of a high speed rail network The ACT Auditor-General conducted a performance audit on Canberra’s times finding parking spaces near our national institutions. ACTION bus services during 2010 and found there were no performance on the east coast of Australia, linking Melbourne, Canberra, Sydney, indicators or standards established for the reliability of bus services to Newcastle and Brisbane. At the end of the reporting period covered guide ACTION’s operations and to increase management accountability. by this report, the release of the first stage report of the study was The Report found performance targets were needed in relation to: imminent, with completion of the second stage planned for late 2012.

42 Canberra Business Council Annual Report | Planning and Infrastructure Task Force Canberra Business Council Annual Report | Planning and Infrastructure Task Force 43 Planning and Infrastructure

Task Force (Cont.)

CONCLUSION JOHN MILLER (Chair): Master Builders Association BOB NAIRN: Engineers Australia, Canberra Division As Chair of the Planning & Infrastructure Task Force, I thank our MARK NIXON: Ernst & Young presenters for giving their time, my colleagues for attending our meetings and also for their work out-of-session on many of these ANNABELLE PEGRUM: University of Canberra issues. The Council’s reputation as a strong advocate for economic GEOFF PRYOR: Pryor Knowledge (ACT) Pty Ltd growth is enhanced by our collective efforts. This work is of benefit to ROB PURDON: Purdon Associates the broader community and is appreciated by the ACT Government. I KRISTINE REITHMILLER: KMR Consulting Pty Ltd conclude by saying I believe this point is amply demonstrated by the decision of both the ACT Government and the Commonwealth to fund DAVID SCOTT: NECA ACT the critical Majura Parkway to link up with the Monaro Highway - a MIKE STAPLETON: Institute of Surveyors Australia Ltd (Canberra Divn.) project pushed hard by the Council over recent years. COLIN STEWART: Colin Stewart Architects Pty Ltd VESNA STRIKA: Engineers Australia, Canberra Divn.

JOHN MILLER, CHAIR ROD SUTHERLAND: Macquarie Equities Ltd GREG TAYLOR: APP Corporation Pty Ltd MEMBERS OF THE PLANNING AND BOB WINNEL: the Village Building Company INFRASTRUCTURE TASK FORCE: SUE WHELAN: Queanbeyan City Council CHRIS FAULKS: Canberra Business Council TONY ADAMS: CB Richard Ellis DALE BUDD: Dale Budd & Associates Pty Ltd MICHAEL CAPEZIO: Australian Hotels Association CATHERINE CARTER: Property Council of Australia (ACT Divn.) ROSS COTTRILL: Cottrill Holdings PETER DUNN: GHD Pty Ltd () MICHAEL ENSOR: Kell & Rigby Pty Ltd

GEORGINA GREENLAND: Australian Institute of Architects (ACT Chapter) P J GOULD: Toll Priority QUALITY WINES A SHAW THING DAVID GRIBBLE: Northrop Consulting Engineers Pty Ltd KEN INESON: The Village Building Company BARRY JACKSON: United Group NOEL MCCANN: Canberra International Airport www.shawvineyards.com.au 44 Canberra Business Council Annual Report | Planning and Infrastructure Task Force 45 and the impact of the Efficiency Dividend on these major attractions. Australian Capital Tourism. The ACT Government’s funding of Australian The attitude of the Australian Government to our wonderful national Capital Tourism is always at the top of the list of priorities and we institutions and to the National Capital Authority has been abysmal. appreciated the Government’s commitment to tourism, sport and the While the additional funding of $7million to the Australian War arts in its 2011/2012 Budget. Memorial was very welcome, other institutions are suffering terribly, Autumn Festival. The results of the first Autumn Festival –Enlighten - hardly able to maintain their precious collections let alone grow them. in March 2011 were disappointing and it was pleasing to see that the This situation is a national disgrace. organisers have adjusted the program for next year to focus more on Parlimentary Triangle. The Taskforce also focussed during the year on the national attractions with less reliance on outdoor concerts. the Parliamentary Triangle and the issues including public transport and Tourism Precincts. Tourism precincts across the city continued to take parking that impact on visitor experiences and also stimulate economic shape throughout 2010-11 with the Kingston Foreshore developing returns to Canberra. and the New Acton accommodation and restaurant hub growing. These Centenary of Canberra. Planning for the Centenary of Canberra is really locations will be critical for Canberra as it caters for ever-expanding taking shape and briefings from (Creative Director for visitor numbers and the necessity to meet the growing expectations of the Centenary of Canberra) and Sarah Hitchcock on the events and increasingly discerning tourists. Tourism, Sports and activities planned for 2013 indicate a very exciting year for the city. The Finally, I sincerely thank the 25 members of the Taskforce for their Centenary executive’s difficulty in publically announcing the program enthusiastic engagement and ongoing support. I also greatly appreciate well in advance has resulted from the need to finalise contractual Canberra Business Council staff for their help in preparing submissions, arrangements for many of the events . However when the calendar is the Arts Task Force attending our meetings and following up the important work of our launched in 2012 it will highlight the tremendous work of Robyn and Taskforce. her team in mounting a program that will be of great interest to all Australians.

Arboretum. The Taskforce was delighted to see that the National DAVID MARSHALL, CHAIR Arboretum Canberra received $20million from the Australian The Tourism, Sport and the Arts Task Force has maintained its focus and in Canberra and government expenditure overall was under intense Government and congratulates the ACT Government on its ongoing increased its activity during the 2010-11 financial year. scrutiny, the Business Council’s ongoing push for tourism, sports and investment in this world-class attraction. MEMBERS OF THE TOURISM, SPORTS, arts funding at every level was one of our absolute priorities. We have again been fortunate to have had ACT Government Ministers, Accomodation. The ACT Government’s decision to announce sites for AND THE ARTS TASK FORCE: the ACT Opposition, the ACT Greens and ACT senior public servants Major Exhibitions. The importance of major art exhibitions was hotel/motel development and low-cost and student accommodation DR HELEN AYRES: University of Canberra (Faculty of Business & Government) brief the Taskforce on the many tourism, sports and arts sector issues highlighted last year with the success of the National Gallery of is of great importance to the industry, as the city lacks enough PETER BARCLAY: King O’Malley’s Irish Pub that arose throughout the year and also on activities that have been Australia’s Masterpieces from Paris ‘blockbuster’. The ACT Government accommodation for school groups and budget travellers. initiated or supported by the ACT Government. Taskforce members have invested $500,000 in that exhibition which returned over $94million BEA BRICKHILL: AbaF been able to question our guests about a myriad of subjects pertaining to the ACT economy. Following this successful investment, the Council Australia Forum. Planning for the new Australia Forum (as the TONY BRYCE: Canberra Taxi Industry Association to the administration of these sectors and the policies and plans all included a proposal for an ongoing “blockbuster fund” in its 2011- replacement for our Convention Centre) has taken further steps PETER CURSLEY: parties have for these portfolios. 12 Budget Submission. We commend the ACT Government for the forward this financial year with the release of a major Scoping Study into this proposed world class meeting facility. Professor Peter Shergold, commitment of $2million over two years in its May 2011 Budget for HARRIET ELVIN: Cultural Facilities Corporation Guest have included: AC, chairman of the Australia Forum Steering Committee launched a Special Event Fund, aimed at ensuring we can better take advantage STEPHEN FANNER: Australian Hotels Association the study at an event at the National Gallery of Australia in April »» Jon Stanhope: Chief Minister (just prior to his departure) of opportunities such as major exhibitions to increase interstate and 2011. In its May 2011 Budget, the ACT Government announced that TANIA GOODACRE: Meeting and Events Australia international visitor numbers to Canberra. This fund will support »» Katy Gallagher (just prior to her appointment as it would invest $1m in a feasibility study into the development of LINDA STAITE: Canberra CBD Ltd Canberra’s National Attractions in their endeavours to mount major Chief Minister) the preferred site for the Australia Forum as part of a possible West events that will entice visitors to Canberra from around JOSEPH GRIFFITHS: Tourism Industry Council (ACT & Region) Basin development precinct. When it is built the Australia Forum will be »» : Tourism, Sport and Recreation Minister Australia and internationally. the first world class meeting facility in the National Capital, of a standard NEALE GUTHRIE: »» : The Greens Tourism spokesperson Visitor Experience. The Taskforce was mindful of the importance of comparable to those in other overseas regional capitals, including Singapore, ROBYN HENDRY: Canberra Convention Bureau providing visitors to the ACT with a positive and memorable experience Kuala Lumpur and Hong Kong. SARAH HITCHCOCK: Centenary of Canberra »» Meredith Hunter: The Greens Parliamentary Convenor of the National Capital. In this context, improving transport and the New ACT Directorate. The Taskforce has also met with the head of the JEREMY LASEK: Chief Minister’s Department »» Andrew Cappe-Wood: Head of the Chief Minister’s quality and standards of service remain priorities for the Taskforce and newly-created ACT Economic Development Directorate, David Dawes, to DAVID MARSHALL AM (Chair): Talkforce Consultants & Trainers Department the wider tourism, sports and arts sector. discuss the new portfolio and the plans for tourism and sport that now reside within this new agency. It is early days however the Taskforce is NOEL MCCANN: Canberra Airport »» Zed Seselja: ACT Liberal Opposition Leader and National Capital. The Federal Member for Canberra, Gai Brodtmann MP, greatly encouraged by David Dawes’s support for these sectors and the SHANTHINI NAIDOO: National Gallery of Australia met with the Task Force Chair a number of times and is very committed »» Brendan Smyth: Opposition spokesperson on Tourism realisation that they are economic drivers and of significant importance to to ensuring members of the Australian Parliament better understand MARYLOU POOLEY: the economic wellbeing of the city. We very much appreciate each of these people giving their time to the National Capital - as home to not only Australia’s iconic National JIM PATERSON: Canberra Region Tour Operators Association attend the Taskforce meetings. Institutions, the diplomatic community, the judiciary, defence, security, Canberra International Airport. It is also fitting to acknowledge in this DR RALPH RICHARDS: ACTSports scientific and research institutions, but also as a lively and diverse city report the opening of the first stage of the Canberra International SIMONNE SHEPHERD: Australian Capital Tourism THE 2010-2011 FINANCIAL YEAR SAW of 360,000 people with a vibrant business and industry sector. Plans Airport, and to express the deep appreciation of the industry to A NUMBER OF TASKFORCE INITIATIVES: are underway for an initiative that will ensure our federal political Terry Snow and Stephen Bryon for the investment in this critical CAROLINE STACEY: The Street Theatre representatives become more familiar with their National Capital. infrastructure for the National Capital. We can now be proud of this ALAN THOMPSON: Department of Parliamentary Services Budget Submissions. Input into the ACT and Federal Government gateway to the city and look forward to the completion of this DAVID WHITNEY: artsACT Budget Submissions. At a time when the Australian Government’s National Institutions. The Taskforce also met with Senator Lundy and multi-million dollar terminal. Efficiency Dividends continued to impact on the National Institutions David Headon regarding closer ties with the National Institutions ALLAN WILLIAMS: Qantas

46 Canberra Business Council Annual Report | Tourism, Sports and the Arts Task Force Canberra Business Council Annual Report | Tourism, Sports and the Arts Task Force 47 RAISE AWARENESS OF INTERNATIONAL The IBTF also oversaw the development of a new logo and updated look for the ACT Exporters’ Network. This new, fresh look fits well with the TRADE, INCLUDING INWARDS AND CBC logo and is visible on the Network’s website, electronic newsletters OUTWARDS MISSIONS AND DELEGATIONS and Network banners. The IBTF encouraged local businesses to participate in the trade mission THE IBTF continues to deliver positive and achievable outcomes for to Malaysia and Singapore in June 2011 which was led by the ACT the ACT and Region International business community. The working Government and Austrade. This trade mission which included a number program is exciting and takes Exporters into the future. of IBTF members in the delegation took advantage of the ACT’s strong I thank all Taskforce members for their valuable input and ongoing capabilities in the ICT, Defence and Security sectors and provided an commitment to the IBTF throughout the year. Their strong dedication opportunity for Canberra-based businesses looking to expand their has ensured the continued growth and success of this Taskforce. existing ASEAN business or investigate opportunities.

Trade mission delegates also had the option of participation at CommunicAsia in Singapore. This is the premier ICT sector trade MARITA CORRA, CHAIR International Business exhibition in the region. INCREASE GENERAL EXPORT MEMBERS OF THE INTERNATIONAL KNOWLEDGE AMONG LOCAL BUSINESSES BUSINESS TASK FORCE:

Task Force Throughout the reporting period the IBTF held a number of workshops PETER ASKEW: Beyond Business Connections and used the ACT Exporters’ Network website and e-newsletters to MARITA CORRA (Chair): Inland Trading Co (Aust) increase export knowledge among local businesses. ANDY CASTLE: Intellodox In conjunction with the Australian Institute of Export a workshop on PETER DAWSON: PJ Dawson & Associates During 2010 – 2011 the International Business Task Force (IBTF) further Customs and Excise Studies at the University of Canberra and Mr Geoff Incoterms 2010, (which came into effect on 1 January 2011), was held CHRIS HORSBURGH: Austrade consolidated and strengthened its leadership role in the international Bell, Science, Forensic and Engineering Centre, Canberra Institute of in February 2010. Although Canberra primarily exports services, for business and export community in the ACT and surrounding Regions. Technology. those that do export products, keeping up to date with the latest terms BRENT JURATOWITCH: Recruitment Systems Pty Ltd used in international contracts is imperative. This workshop allowed GLENN KEYS: Aspen Medical The IBTF continued to implement its Strategic Plan which has three key FACILITATE AND GUIDE THE ACT participants to find out more about changes to Incoterms to avoid DAVID MALLOCH: Malloch Digital Design objectives misunderstandings with trading partners. EXPORTERS’ NETWORK AND ITS ACTIVITIES CHRIS NAILER: Australian National University (ANU) »» To work through the ACT Exporters’ Network to raise the PAUL STAPLETON: NICTA A key role of the IBTF is to set the direction for the ACT Exporters’ FACILITATE EXPORT-RELATED profile of exporting and international business, identifying Network and to oversee its activities. RON THOMPSON: Electro-Optic System (EOS) Pty Ltd and building positive and mutually beneficial relationships NETWORKING OPPORTUNITIES TO PROFESSOR DAVID WIDDOWSON: Centre for Customs & Excise Studies, and developing and supporting programs which build capacity The ACT Exporters’ Network hosts business breakfasts throughout the BUILD RELATIONSHIPS AND SHARE University of Canberra among exporters year, with the focus for most of the past financial year on Australia’s near KNOWLEDGE neighbours. Through this series of breakfasts, the value of working in PHIL WILLIAMSON: Intelledox »» To identify and address the issues which constrain Inwards markets close enough to enable regular visits was emphasized. The IBTF distributed an online survey to ascertain up-to-date data on Investment into the ACT international activities of Canberra’s businesses; to gain feedback on Markets covered in the Near Neighbours series included Indonesia (in »» To generate informed policy advice to government and other the ACT Exporters’ Network; and to find out what these businesses are conjunction with the Australia Indonesia Business Council), Singapore BROOKE ANDERSON: Manager, ACT Exporters’ Network (until August 2011) key decision-makers looking for to assist them in their activities. One of the central themes and the Emerging Markets of Papua New Guinea, Solomon Islands and CHRIS FAULKS: Canberra Business Council which emerged from the survey results was the value of networking and The IBTF undertook work across all of the following areas during the Timor Leste. opportunities to share knowledge and experiences with others. PAM FAULKS: Manager, ACT Exporters’ Network reporting period and met key objectives set out in its strategic plan. CONSULT WITH AND PROVIDE ADVICE TO Export-related networking opportunities during the 2010-2011 year PROMOTE OPPORTUNITIES FOR THE included events associated with the 2010 ACT Chief Minister’s Export THE ACT AND FEDERAL GOVERNMENTS Awards Program, business breakfasts and CEO Forums. REGION’S EXPORTERS AND IMPORTERS IN RELATION TO EXPORT DEVELOPMENT The IBTF’s close relationship with Austrade enabled members of AND RELATED MATTERS MANAGE AND/OR PARTICIPATE IN Canberra’s business community to receive up-to-date briefings PROJECTS RELATED TO INTERNATIONAL from Austrade specialists, including the Senior Trade & Investment Members of the IBTF met with the Federal Member for Fraser, Dr Commissioner for Malaysia and Brunei, Mr Paul Martins. In March 2011 Andrew Leigh MP to update him on activities of the Canberra’s business BUSINESS community involved in international trade. This meeting also provided an Mr Martins met with a group of ACT’s exporters and importers either Members of the IBTF worked closely with the ACT Government’s opportunity for Dr Leigh to become familiar with the activities of the ACT working in, or wanting to enter this market and briefed them on the Business and Industry Development Unit in the development of their Exporters’ Network. current political and economic environment. Because it was a small pocket-sized See Your Business in Canberra brochures. These brochures group, participants were able to gain information and contacts directly Throughout 2010-11 the IBTF continued to work closely with the Business are the size of business cards and when unfolded include statistics relevant to their business. and Industry Development Division within the ACT Government’s Chief and other facts about Canberra which assist exporters and other Also in March 2011, exporters working in the United Arab Emirates Minister’s Department in promoting international business activity in international travellers to promote Canberra to their networks and met at the Canberra Institute of Technology Bruce Campus to share Canberra and the surrounding Region. business associates. their experiences and highlight opportunities in the region. Guest speakers at this event included Professor David Widdowson, Centre for

48 Canberra Business Council Annual Report | International Business Task Force Canberra Business Council Annual Report | International Business Task Force 49 ACT CLEAN ECONOMY STRATEGY – sustainable and should develop into another national attraction for ECONOMIC, ENVIRONMENTAL AND Canberra building on known interests of the local community. SOCIAL PERSPECTIVES. ACT INNOVATION FUTURE The Task Force also prepared a response which was supported by the PROGRAM (ACTIF) CBC Board, to a scoping study prepared by the University of Canberra Finally, the Task Force has been considering how best to encourage for the ACT Government: ACT Clean Economy Strategy – Economic, innovation within the community. Under the initial title Canberra – Environmental and Social Perspectives. The Council’s submission noted The Digital City the idea has been progressed to the point where it is the building blocks for a cleaner, greener and more sustainable economy proposed that the ACT Government and Canberra Business Council are already available in the ACT and that a clean economy must be establish the ACT Innovation Future Program (ACTiF) supported by founded on the regional strengths including our unique perspectives, an ACTiF Fund. These funds would be used to implement Clean Green attributes and resources. The submission argued that the move to a Digital City Ideas solicited from the community. The resulting solutions clean economy needs to be accelerated, given tangible objectives and and projects will be first implemented in Canberra and then made Innovation, Education & targets and dovetailed into an integrated plan for a more sustainable available for export to other places. An ACT Government Department or Canberra that brings together our businesses with our academic and any organisation which implements an idea will get a solution for 25 research capabilities in a government-led alliance. percent of the normal cost. Sustainability Task Force As an initial step in developing a business case for the ACT Clean The ultimate outcome for Canberra will be better education, better Economy, the Sustainability Special Interest Group conducted a survey health, better infrastructure, better transportation and a better lifestyle of CBC members which included ten questions in an online format. Eight for the citizens of Canberra. These outcomes cannot be delivered with a of the questions were specifically directed at understanding, perception ‘big bang’ approach. The program is planned to take small steps initially and attitude. The purpose was to assess among members the level of in projects that bring together the Government, community and interest in the Clean Economy and their understanding of the concept. research talents in Canberra. The results of that survey confirmed that, while members strongly The objectives of the Innovation, Education & Sustainability »» The industry of education is critical to the future quality and supported measures to reduce consumption of resources, actions that It is proposed that an ACTiF Trust Fund be established from 0.005%pa Task Force are to: prosperity of the community in the ACT required investment or a deeper understanding of potential outcomes of ACT Government revenue. It is expected that the productivity were not supported strongly. It was clear from the results that among returns will be significant and way beyond the seed costs. This proposal »» Develop strategies to encourage innovation in the region (in »» Our universities, CIT and other VET providers would all benefit those interested in developing a greener business, the limiting factors holds great promise in harnessing innovation among the Canberra businesses, government and agencies) as a means of competing from greater and more active engagement with business and the were the availability of time and finance. community in a practical way. in a connected, global knowledge economy. Council stands ready to work with educational institutions to make this a reality. »» Develop strategies to promote the concept of sustainability as a BIOGLYPHS -GRAND SCALE LIVING THE FUTURE key to commercial success for the region in the future. »» International education brings wealth and cultural diversity to SCULPTURES our institutions and our city and as such it needs to be treated The future direction of the Task Force’s work is already clear. In »» Identify key projects and initiatives in the areas of innovation, more comprehensively in economic planning, and An innovative project initiated by the Task Force and submitted to Education, the challenges facing our tertiary institutions brought education, skills development and sustainability that will make the ACT Government for funding consideration sought to address the about by funding changes and greater competition will force our »» Opportunities for school-based visiting programs can be an on-going contribution to regional economic development. climate change and sustainability challenges while actively promoting a institutions to grow, to innovate, to collaborate and to improve their increased. »» Develop strategies to promote education and innovative public art program by the development of ‘grand scale living sculptures.’ research capacity. We will be encouraging greater business involvement products and services export in the Capital Region and to These ‘sculptures’ would comprise trees and shrubs in ornamental in both the tertiary and VET sectors to ensure that we meet the identify opportunities across the entire innovation and INNOVATION design. A number of sites might be planted to create botanical current skill shortages. In Innovation, we will continue to support education spectrum. hieroglyphs that would be visible from the air and other elevated points. the commercialisation process as well as the development of early The Task Force has been grappling all year with the question of how to stage and/or technology-based industry. In Sustainability, we will The ‘bioglyph’ proposal was considered by the Board at its April 2011 The Task Force meets this challenging set of objectives through Special imbed a culture of innovation and the commercialisation of innovation continue to focus on the Clean Economy and we are already working meeting and gained support subject to ensuring that it was ‘sustainable.’ Interest Groups (SIGs) in Education, Innovation and Sustainability within the ACT and led by the ACT Government. We have the highest to encourage SMEs to look at ways to reduce their environmental The backing of the project by Conservation Volunteers and Greening where members can identify primarily with their professional interest proportion of knowledge workers in the country, yet as a community impact and for businesses to look for investment opportunities in this Australia who are prepared to maintain the sites and collect seeds while still retaining an overall interest in the Task Force. In this way we are not renowned for turning that knowledge into wealth. increasingly important sector. we cover a broad cross-section of the ICT, education and sustainability for Seed Bank led the Australian Institute of Landscape architects to industry sectors. That has enabled our team to tackle a wide selection INTERNATIONAL GOVERNMENT conclude the maintenance issues were well addressed. of issues during this very busy year. We meet in the boardroom at SOLUTIONS CENTRE Since all ACT land is designated for one purpose or another, land PHIL SLOPER, CHAIR National ICT Headquarters (NICTA) in London Circuit each month and I availability for this project will be subject to ACT Government approval. Task Force members are participating in a series of meetings with am extremely appreciative of their generosity. Much of the extensive ACT grasslands areas either do not grow trees or Austrade and the ACT Government to develop a proposal that by are reserved for endangered species of insects or grasses. However, high 2015 Australia would have an integrated model to capture the best CREATING A CONNECTED ACT TERTIARY visibility sites have been identified for further consideration. EDUCATION ENVIRONMENT. and brightest solutions to public policy challenges across all areas, commercialise and sell these solutions into governments around the It is expected that benefits will flow from the ACT business community An early task was to prepare a response to the ACT Government world. The primary mechanism would be an International Government being able to support and be engaged in this project as part of the ACT Discussion Paper: Creating a Connected ACT Tertiary Education Solutions Centre based in Canberra with support from key Federal and Clean Economy agenda. Business owners will also receive annual offset Environment. In its submission the Council noted that the export state agencies as well as local business and educational institutions. credits, as assessed by ANU/UC, for the environmental benefits of their income earned by our education providers places education as the trees when the carbon market mechanism operates. Some tourism second largest export industry in the ACT, after Government Services. In operators will benefit from new attractions as they mature. The extent summary the Council noted: of support identified in the Paper suggests this project may prove

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52 Canberra Business Council Annual Report | Innovation, Education & Sustainability Task Force 53 »» Graham Thomas from business.gov.au on information and Federal MEMBERS OF THE SMALL BUSINESS Government programs; TASK FORCE: »» Peter Strong from COSBOA on the impact of Federal Government ‘red tape’ (administration of superannuation, paid maternity SUZETTE BAILEY: Sensory7 leave etc); ANDREW BLACK: Canberra BusinessPoint »» John Miller from the MBA on the impact of layers of legislation IAN DAVIS: National Publishers and recent developments relating to independent contractors in MICHAEL DOYLE: CIT the building industry; and CANDICE EDYE: PPR Pty Ltd »» Caroline Le Couteur MLA of the ACT Greens on small business policy. BRUCE GALE: Capital Insurance Brokers I would like to formally record my thanks to each of the speakers who SHELLEY HONNER: HRI informed, inspired and assisted the Task Force. LOUISE HUGHES: SRC Solutions The Task Force has made good progress during the year because of STEVE JAMIESON: Capital Region BEC the high level of commitment of the members. I take this opportunity ELAINE KOS: eKonsulting to thank each one of them for their hard work and the generous EDWARD LE QUESNE: PWC contribution of their time to progress the interests of small businesses Small Business Task Force in the Capital Region. Like all small business people, every hour our KRIS MACAULEY: Robbo’s Harley Davidson members give to the work of the Task Force is an hour that they do not JEAN MCINTYRE: Marketing Angels work in their business and therefore an hour when they cannot earn an SUE OSBORNE: Wisdom Learning income. KRISTINE RIETHMILLER (Chair): KMR Consulting I would also like to thank Gary Beck for his tireless secretariat support to DAVID SEGROTT: Australian Health & Safety Services the Task Force and his contribution to the working groups. PETER SHANDS: Professional Home Improvements Finally, I thank PwC for the wonderful support they have given to FRANK STARR: Axonn Chartered Accountants »» ACT small business policy (existing policies and proposals for a The Small Business Task Force has two key objectives. These are to: the Small Business Task Force through hosting our meetings. Their new small business policies) DAVID TAI: Bendigo Bank »» provide a stronger small business voice to government with a generosity in providing the facilities and hospitality for our meetings is NICHOLAS TEBBEY: Snedden Hall & Gallop focus on improving business outcomes for SMEs in the Capital Working Groups were established for each of these five themes. The greatly appreciated by all our members. Region; and information group prepared a report that has helped to inform the

approach of Canberra BusinessPoint in delivering information and »» ensure that the services and benefits offered by Canberra KRISTINE RIETHMILLER, CHAIR support services to small business. The seminars and forums group Business Council (CBC) meet the needs of its small business prepared a report that has helped shape the seminars, forums and members networking programs for both Canberra Business Council and also The membership of the Task Force progressively expanded over the last for Canberra BusinessPoint. The small business compliance group year. We now have representation from small businesses across a wide developed a survey to measure the impact of compliance on small range of industries and different types of small business. Industries business. The outcomes of this survey will be used as the basis for represented include insurance, finance & banking, accounting, legal, preparation of a paper and further submissions to government on the IT, HR, OHS, training, education, public relations, publishing, building disproportionate impact of Territory regulation on small business. The & construction, retail, motor trades, and business advisory services. policy group are developing a framework for a small business policy The types of businesses represented include sole traders, partnerships, and priority areas for attention. The tax group is developing a paper companies, owners, employees, and advisers. The size of businesses that addresses some significant concerns about ACT taxes and will represented range from sole operators to businesses employing up input into the current tax review. to 20 people. This wider base has enabled us to bring a much broader Task Force and Working Group members have also contributed to CBC perspective to the issues we are considering. In the coming year we policy development and the preparation of CBC submissions on the ACT hope to further expand membership of the Task Force so that we can Budget, Business Perceptions, Resolution of Small Business Disputes, include the perspective of other industries not yet represented. Red Tape, Access to Finance by Small & Medium Business and National Over the last 12 months, the Task Force has focused on five main Business Names Registration. themes: The Task Force has been involved in the development, implementation »» The availability, and dissemination, of information to small and monitoring of progress of Canberra BusinessPoint - a small business (points of duplication, gaps and mechanisms for business advisory service that is operated by the Canberra Business delivery) Council under contract to the ACT Government. Task Force members are able to make very practical suggestions and give feedback based on »» Seminars, forums and networking for small business (topics, their direct experience as small business operators and advisers. presenters & approach) At each meeting this year, we had a guest speaker to inform our »» The disproportionate burden of compliance on small business discussions on key issues. Speakers this year included: (red tape & legislation designed for big business and applied to small business) »» David Matthews on the implementation of Canberra BusinessPoint; »» ACT taxes that impact on small business

54 Canberra Business Council Annual Report | Small Business Task Force Canberra Business Council Annual Report | Small Business Task Force 55 The large employment base in production, the highly skilled MEMBERS OF THE SCREENACT workforce and the cohesive, cooperative nature of the local industry mean that getting the policy settings right will make TASK FORCE: a major contribution to growing the screen industry. ANDREW EINSPRUCH: Wild Pure Heart Already the ACT is one of the nation’s leaders in creative industries, ANNETTE HURDA: Independent with over 9% of the workforce engaged in that sector compared to GEORGINA JENKINS: By George 5.3% nationally. Providing an environment where creativity and DAVE LE RUEZ: Channel Vision/NRS innovation can flourish will lead to greater employment opportunities ANDREW MARRIOT: Silversun Pictures in the creative industries. MARISA MARTIN: EoR Media Monica Penders is to be congratulated on an outstanding effort as the DANIEL MILLER: Academy of Interactive Entertainment Director of Screen ACT. Once again, Monica increased the budget by HARRIET PIKE: Bearcage 40% by securing external project-based funding for the organisation. Monica’s energy and enthusiasm is infectious and she not only brings MICHAEL TEAR (Chair): Bearcage a wealth of expertise through her experience as a producer but also her TERRY WILKINS: PRIME TV passion for the industry. EX OFFICIO I would also like to thank members of the ScreenACT Task Force. The ScreenACT Task Force volunteer industry-led model, managed by Canberra Business Council on MONICA PENDERS: ScreenACT behalf of the ACT Government, is unique. It is flexible and responsive to CHRIS FAULKS: Canberra Business Council the needs of the industry and very efficient, making it highly successful. DAVID GEORGE: ACT Government The ScreenACT Task Force meets bi-monthly and that regular, continuing CHIMWEMWE MPASO: ACT Government commitment to ScreenACT is vital to the ongoing success of the organisation and the industry.

Finally, I would like to thank Chris Faulks and the Canberra Business Council Board and staff. The support offered to the taskforce and the This past year has been another landmark year for the local film Over the past 4 years, ScreenACT has awarded 35 grants totalling over ScreenACT Director by Canberra Business Council has been instrumental television and digital media industries. The launch of the $1.8 million $263,000. These grants covered features, documentary and digital in our achieving a number of goals this year and contributing to the ACT Screen Investment Fund in November, 2010 will deliver long media projects supporting both emerging and established practitioners. growth of the screen industry in the ACT. term benefits to the industry and brings the ACT into line with other Some of these projects have gone into production and are an excellent jurisdictions that offer a similar scheme. indicator of the level of talent in the region that has been and should continue to be supported. MICHAEL TEAR, CHAIR As predicted, local producers, when financing their projects, are now not disadvantaged when competing with producers from other The outcome of the industry-wide Round Table discussions initiated jurisdictions and the ACT has become an increasingly attractive option by the ACT Government led to a strategic planning session that for out-of-area producers. In combination with the local advantages was attended by representatives of the screen industry and local that include under-used locations, distinctive architecture, plenty government. From this process it was clear that the optimum model of sunshine and a skilled local workforce, the Fund has attracted an would be one Territory-wide organization that is responsible for the increasing number of runaway productions from interstate from reality delivery of services to the screen industry. TV to low-to-medium budget feature films. ScreenACT facilitated a strategic planning process which involved major While it is crucial to develop local product and intellectual property, screen industry stakeholders and will be delivering a strategic plan to servicing productions from interstate and overseas has a direct ACT Government, Screen Australia and other stakeholders early in the economic impact on the local economy. Local production companies 2011-12 financial year. provide services and, for example, a small feature film with a modest Out of this process, ScreenACT was awarded funding from artsACT to crew coming for a 6 week shoot equates to over 1,200 room nights develop and deliver programing for “Elementary” (new entrants) into for local accommodation. Film productions can be as important as the industry to round out it’s offerings of programs. ScreenACT sees conventions to the local economy and there are natural synergies this as an opportunity to harmonise business and arts policies which between ScreenACT and tourism that will be explored over the coming year. will lead to better outcomes for the screen industry. This now means ScreenACT is playing an important role in facilitating the process. that ScreenACT is responsible for delivering services to all sectors of ScreenACT is the first port of call for the majority of the work coming the screen community - an important and vital role for the further through the Fund with the team working closely with producers development and growth of the industry. to ensure the best possible applications are put together for the In particular ScreenACT would like to see pathways to success assessment committee. whereby screen industry practitioners, from the emerging to the The other by-product of the introduction of the Fund is that the ACT more established, can have meaningful careers in the ACT. This screen industry is now being taken seriously. Screen Australia and other means both supporting grass roots filmmaking and ensuring that State and Territory film offices are acknowledging the talent and range higher budget films are initiated here or come to the ACT because of compelling projects that are being developed locally. of our natural competitive advantages.

56 Canberra Business Council Annual Report | ScreenACT Task Force Canberra Business Council Annual Report | ScreenACT Task Force 57 WORK HEALTH AND SAFETY – 3 easy steps Occupational Health and Safety Work Health and Safety (WHS) is often seen as complicated, 3 EASY STEPS challenging, time consuming and expensive, but it is really about doing what is reasonable and what you legally must do. Review your current WHS management Changes that come in from 1 January 2012, mean that WHS across framework and compare it with what the all States and Territories will work from the same basic framework, 1 new legislation requires. Identify where unlike currently where each jurisdiction is different. there is a capacity to improve. ACT and NSW have already enacted their new legislation and it will mean some changes in the way things need to be done. It will Talk with your workers about what also mean that Directors and Offi cers will have specifi c obligations needs to be changed, how it will be that they must meet and that they can be prosecuted if they do not. 2 changed, and what additional training The changes give businesses the opportunity and obligation to might be needed WORK SAFETY PROGRESSES TOWARDS NATIONAL CONSISTENCY review their Work Health and Safety management systems to make sure that they are comprehensive, complete, and compliant. Launch your new system with your The last year has seen the continuation of the changes and challenges in the areas of Work Safety and Workers Compensation both in the Act and at a National level. workers and make sure that they are 3 inducted into the new policies and The ACT Work Safety Act and ACT Work Safety Regulations are now in force and are being followed up by a more HOW BEST TO DO THIS? active and externally focussed WorkSafe ACT. Canberra Business Council provided major input to the process of processes. Embed it into how your developing both the Act and the Regulations and made comments that were reflected in the final shape of the A SIMPLE OVERVIEW business runs on a daily basis. framework we now have in place. Work Health and Safety Management is about applying basic rules The Nationally Harmonised framework of the Model Work Health and Safety Act was agreed and States and to how you run your business to ensure that you provide a ‘safe Territories are now well on the way to introducing amending legislation into their various parliaments for approval. NSW has already passed its legislation and the ACT has its legislation before the Assembly for debate and passage. and healthy’ workplace. It is about ensuring that your workers, All jurisdictions are on target for their frameworks to commence from 1 January 2012. contractors, and sub-contractors know the risks associated with the work, know what is expected of them, and know what the rules The Draft Regulations and Core Codes of Practice have been released and the comments and feedback are being assessed for inclusion into the final documents that will be approved in the first quarter of 2011/12 for passage and processes for safe work are. It is about talking to your workers and commencement from 1 January 2012 to coincide with the new Act. to ensure that they have the knowledge, skills and attitudes that will keep them safe and allow them to go home at the end of each day Canberra Business Council continues to work closely with the NSW Business Chamber through its affiliation agreement to assist members in the region outside the ACT manage work place safety and compensation issues without injury or illness. and to represent their views to the NSW Government.

Canberra Business Council is at the forefront in representing the views of business in the field of workplace safety and compensation although it suffered a setback during the year losing its seats on both the Work Safety Council WHO AM I AND WHAT DO I DO. and Default Insurance Fund Advisory Committee following a government restructure of these bodies. David Segrott is Director of Australian Health and Safety Services These roles had been undertaken by CBC Director David Segrott of Australian Health and Safety Services over a number of years. David also represents CBC on the NSW Business Chamber’s State Advisory Council and sits on the Pty Ltd, (AHSS) a Canberra based specialist consulting fi rm. NSW OHS Committee of the NSW Business Chamber. David has over 35 years experience in the management of work health and safety and works extensively with Private and Government organisations. Included among the clients that AHSS has worked for are Blue Star Print Group, Urban Contractors, Canberra Racing Club, HDL Projects, Canberra Grammar School, Girls Grammar School, Marist College, National Capital Authority, Australian Transport Safety Bureau and Australian Maritime Safety Authority. David is a Board Member of the Canberra Business Council as well Phone 02 6258 9457 as being a State Councillor on the NSW Business Chamber and a member of their OHS Policy Committee. Fax 02 6259 0134 Mobile 0417 252 215 Email [email protected] Web ahss.com.au 58 Canberra Business Council Annual Report | Occupational Health and Safety Canberra Business Council’s Business Achievement Awards were established in 1988 to recognise and reward business excellence in the ACT and Capital Region. The Awards provide a platform for the Capital Region to showcase some of its successful and innovative businesses - those businesses that have performed well, demonstrated innovation or contributed to the local business community in a significant way. They also promote the importance of the private sector to the future growth and development of the region.

Xact Project Consultants celebrates 10 years of providing integrated property solutions. Businesses can nominate their own or another business Consulting services include: for the awards and finalists are featured in The Canberra Times throughout the year. The criteria for judging the • Project Management - Major building + infrastructure projects awards include innovation, growth, contribution to the • Property Consulting - Tenant advocacy + commercial property advice diversification of the ACT and regional economy, the team, customers, marketing and future plans. • Procurement Consulting - Tailored strategies + probity compliance + effective selection • Strategic Asset & Facilities Management - Property portfolio planning + advisory The annual CBC Business Achievement Awards winner Our approach is to provide innovative solutions that enable our clients to convert project is announced at the CBC Gala Dinner each year. and business “ideas” into successful “outcomes”. The Business Achievement Awards are proudly sponsored by:

Xact Project Consultants Pty Ltd Level 2, Endeavour House 1 Franklin Street MANUKA ACT 2603 PO Box 3062 MANUKA ACT 2603 Phone: 02 6126 4888 Fax: 02 6126 4899 Email: [email protected] www.xactpc.com.au

Canberra Business Council Annual Report | 2011 Business Achievement Awards 61 GPSPORTS SYSTEMS RECRUITMENT SYSTEMS 2011 FINALIST THE TEAM BEHIND THE TEAMS PROVIDES THE RECRUITMENT ADVANTAGE 2011 FINALIST

Located in Fyshwick, GPSports Systems is a sports technology innovator that has changed the way professional Formed in Canberra in 2001, Recruitment Systems supplies software solutions to the recruitment industry. Their teams train and compete across the world. GPSports started after a chance meeting between founders Adrian specially developed systems help recruiters effectively manage relationships with clients and job candidates. Faccioni and David Cameron in 2000. Today both Australian and International teams benefit from GPSports Recruitment Systems is currently working with 237 clients throughout the Asia-Pacific region to improve the performance enhancing technology including Manchester United and Chelsea Football Club in the United quality of their recruitment. Their partners include SEEK, Career One and MyCareer. Recruitment Systems founder Kingdom, the Wallabies and All Blacks rugby union teams, the Geelong Cats AFL team and St George Illawarra and Chief Executive Officer Neil Bolton attributes the organisation’s success to its commitment to partnering Dragons NRL team. The SPI Pro X is GPSports latest product. Players are equipped with a small unit, weighing with the Canberra community. “We work with a wide range of Canberra groups and local tertiary institutions. less than a mobile phone, which tracks their speed, distance, heart rate, impact and body load. The unit provides We employ graduates from the University of Canberra and post-graduate students at the Australian National live data, allowing coaches to closely monitor players, make informed decisions while the player is on the field University use Recruitment Systems’ story as a case study.” Recruitment Systems also celebrates diversity with and tailor training loads to the game or the players’ fitness needs. GPSports products are identified by a short seven languages spoken in their Canberra office. They have sponsored four new employees and their families black vest worn by players, which industry insiders have termed ‘the bro’. GPSports is currently developing a as migrants to Canberra. “Working with our community allows us to contribute and learn how to be a better suite of software packages to assist in analysis, interpretation and planning. business for the people of Canberra,” Mr Bolton said.

For further information visit www.gpsorts.com For further information visit www.recruitmentsystems.com.au or call 6296 7777 QUINTESSENCELABS 2011 FINALIST WORLD-CLASS, ULTRA-SECURE COMMUNICATIONS KORD DEFENCE 2011 FINALIST TECHNOLOGY TO ACT FAST IN ANY SITUATION QuintessenceLabs offers ultra-secure, high-performance and cost-effective protection for information communication networks. With its headquarters located in Canberra, QuintessenceLabs is the world’s first Kord Defence Pty Ltd produces world-leading and innovative interface technologies for military, homeland security and law commercial vendor of second-generation quantum cryptographic systems. enforcement markets. Their products enable people in difficult and stressful conditions to quickly and safely access and control multiple electronic devices, while on the move and keeping their eyes or hands on the task. These systems provide high-speed secure communications by using bright laser technology to guard against eavesdropping. QuintessenceLabs’ systems provide higher security than traditional data encryption ciphers, which Kord Defence is based in Canberra and has worked for a number of organisations within Australia and overseas. Formed in 2007, are vulnerable to mathematical analysis and advances in computer technology. its strategic objective is to collaborate with world-leading commercialisation partners who have access to global markets in soldier systems, military vehicles, robots, police, security, first responders, hazardous materials, emergencies and rescues. QuintessenceLabs have a world-class team of experts in quantum science, optical, electronic and network engineering, information security and mathematics. They are also actively engaged with several leading Australian In November 2010 the United States Department of Defense selected Kord Defence SmartGrip technology, which was universities. Research undertaken at the Australian National University provided the basis for the development of developed in collaboration with Thales Australia, for evaluation by the U.S. Marine Corps. the Quantum Link Encryptor (QLE-1) network security appliance. QuintessenceLabs has successfully operated QLE-1 Managing Director, Dr Peter Moran, said “We are extremely pleased and proud to have been chosen for evaluation, which if over Telstra’s commercial network and will deploy the system across government and enterprise networks in 2011. successful will generate substantial export sales for Australia in the near future.” QuintessenceLabs is set to partner with the Centre of Excellence for Quantum Computation and Communication For further information visit Technology in 2011. This will contribute to positioning Australia as an international leader in the emerging field of www.korddefence.com.au quantum technologies and to establishing QuintessenceLabs as a global leader in ultra-secure quantum communications. For further information visit www.quintessencelabs.com HDM METAL QUALITY DESIGN, FABRICATION AND INSTALLATION 2011 FINALIST

HDM Metal is a specialised metal fabrication business that has been successfully operating in Canberra since 2011 FINALIST SHAW VINEYARD ESTATE 2004. Originally trading as HDM Niche, the business evolved to HDM Metal in 2007. Since its inception it has continued to thrive - sustaining seven years of growth.

Shaw Vineyard Estate has gone from strength-to-strength since its first vines were planted just over 12 years ago. It is now HDM Metal provides design, fabrication and installation services to a wide range of customers throughout producing some of the capital region’s most highly-acclaimed and award-winning wines. Shaw Vineyard Estate is a family Australia. HDM Metal manufactures sheetmetal products, designs and fabricates furniture and fabricates and owned and operated business located in Murrumbateman along the Barton Highway, just 30 minutes north of Canberra. It installs architectural metalwork to the construction industry. Based in Hume, it has a modern factory utilising boasts an impressive 85 acres planted with vines, including the classic varieties of Riesling, Semillon, Cabernet Sauvignon, the latest CNC technology, transforming 3D solid models into finished products. Merlot and Shiraz, which enables the vineyard to produce a full range of 100 per cent estate-grown premium wines. HDM Metal is proud to have been involved with a wide range of projects across the region, including the metalwork Graeme Shaw, owner and vigneron, attributes the success of his business to a high standard of quality control throughout the on buildings such as The National Gallery of Australia, The National Portrait Gallery and Parliament House. winemaking process. From planting in optimal sites on the property through to a commitment to using only the best quality HDM Metal’s strength lies in the diversity of capabilities it possesses with highly trained, skilled and dedicated fruit and contemporary winemaking techniques. Shaw Vineyard Estate is a multi-award-winning winery both nationally and staff balanced with backgrounds in Industrial design, light fabrication (sheet metal) and contract work within internationally and is rated a five-star winery by James Halliday, one of Australia’s most recognised and respected wine critics. the building sector. The stunning Shaw Vineyard Estate Cellar Door is also now home to the Flint in the Vines restaurant - a relaxed fine dining experience set amongst the picturesque vineyards surrounding the property. HDM Metal is a professional and reliable company that produces work of a high standard. HDM Metal prides itself on its ability to work closely with its clients, ensuring desired outcomes are achieved. For further information visit www.shawvineyards.com.au or call 6227 5827. For further information visit www.hdm.net.au

62 Canberra Business Council Annual Report | 2011 Business Achievement Awards Canberra Business Council Annual Report | 2011 Business Achievement Awards 63 2011 FINALIST NOETIC SOLUTIONS RADPHARM SCIENTIFIC 2011 FINALIST

Noetic Solutions provides professional strategy and knowledge consulting services to all levels of Australian government and the private sector. They assist clients with developing their strategy and plans, helps them to Radpharm Scientific, a Division of Global Medical Solutions Australia, is situated in Canberra ACT and commenced implement these plans, and in evaluating the success of their strategy. Finally, Noetic helps their client’s build business in 1986. Since opening, Radpharm has expanded the business to become one of Australia’s leading their organisational capacity. pharmaceutical manufacturing companies. Radpharm Scientific has enjoyed two decades as a dependable, leading manufacturer of quality radiopharmaceuticals. In addition to this, they offer exemplary contract manufacturing The company’s founders established Noetic Solutions in 2001 in order to meet an identified need for the services, proved over many years of clinical and commercial production. The new Contract Labratory Analysis Department of Defence. Noetic became the first company in the world to write doctrine for the Australian Army. facilities complete the picture and demonstrate their growing capacity in aligning partnerships with Biotechnology Since then they have expanded from a narrow base to a broader but focussed service offering. The vision for and Pharmaceutical Development. Noetic Solutions is to provide assistance in areas of growing need: Governments’ challenges are expanding, Infrastructure is a national issue. Security remains a global challenge and PNG faces testing times. They want Their quality team includes expertise in radiopharmaceutical chemistry and medical technology. Skilled specialists growth in reputation (a preferred supplier to clients recognised for excellent work), growth in the type of work in quality assurance, pharmacology and production are integrated with professionals in global and regional (more demanding and complex) and growth in our people (numbers, opportunity, diversity and expertise). regulatory frameworks. Radpharm Scientific’s comprehensive capabilities can meet pharmaceutical needs, from pre-clinical development to registration; from Active Prarmaceutical Ingredient to Final Product. For further information visit www.noeticgroup.com.au or call 6232 6508. For further information visit www.radpharm.com.au or call 6251 6533 EWAY 2011 FINALIST PAYMENTS MADE EASY 2011 FINALIST AUSTRALIAN BUSINESS ACADEMY eWAY specialises is delivering e-Commerce payment gateway services to thousands of online merchants. Established in 1998, eWAY is an international company and is the trusted name in eCommerce solutions. ABA offers a range of business-related education and employment pathways and professional Continually at the forefront of the online payment industry, eWay’s high level of standards in technology, development courses that are nationally accredited at Diploma and Advanced Diploma level. ABA has innovation and customer care has helped us become Australia’s preferred payment gateway. Through eWAy, online been an ACT RTO of the Year award winner and/or finalist on nine occasions. They were also among the merchants can accept real-time credit card payments through their website. Their message is particularly targeted first vocational education providers nation-wide to be approved by DEEWR to offer VET FEE-HELP loans. towards SMEs, who often need assistance throughout the setup process of their e-commerce website. ABA is a model for vocational education and training throughout the ACT and nationally. They have a eWAY has a focus on continuous improvement within the business and has a number of strategies to help move proved, innovative and robust education and training curriculum focused towards achieving outstanding the business forward including; product Innovation – to stay ahead of the pack and offer solutions catering to graduate outcomes of employment or in gaining a place in a tertiary institution. They are committed an ever changing marketplace. Its focus is also on SME e-tailers resulting in a large customer base, spreading the to supporting the national interest and addressing critical immediate and future education, skills and company’s risk and resulting in a strong brand presence in the marketplace. Strategic Alliances – with some of the employment demands. largest banking institutions around the world. This gives eWay the unique ability to provide one payment platform across multiple countries. It was shopping cart partners – with over 160 shopping cart and software providers The key is a unique empowerment model that commences by creating a “dream job” mindset and around the world providing plug and play functionality to mutual clients. delivering fast-track pathway programs. Graduates gaining a qualification from the Academy join a select band of graduates who have excellent career and further tertiary study options. For further information visit www.eway.com.au or call 6162 1011. For further information visit www.aba.edu.au or call 6248 0877 CORDELTA 2011 FINALIST MANAGEMENT TECHNOLOGY PEOPLE

Cordelta is a professional services firm that provides specialist advice, solutions and resources to help Government agencies and other organisations unlock greater productivity from their management, technology and people. Founded and headquartered in Canberra, Cordelta has developed an extensive portfolio of service capability, capacity and expertise - from business planning to strategic procurement, governance, application development to systems integration to infrastructure and IT security, through to organisational development, education and resourcing. Currently a member of over 45 Government panels, we are retained by leading agencies such as the Australian Federal Police, Customs, Defence, Defence Materiel Organisation, Finance and The 2011 Business Achievement Award winner is Deregulation, IP Australia, Prime Minister and Cabinet, Veterans Affairs, Attorney Generals and Centrelink. announced at the 2011 Annual Gala Dinner. Cordelta has over 165 staff around Australia with offices in Canberra, Melbourne, and soon to be Sydney and Brisbane. Cordelta has also recently begun consulting engagements in Hong Kong. Cordelta has also recently begun consulting engagements in Hong Kong and New Zealand. In 2011, Cordelta was acknowledged as one of Australia’s Great Places to Work, ranking 11th overall and 1st for Employee Fairness. This comes off the back of other recent inclusions in the BRW’s Fast lists in 2008 and 2009, and Smart Company’s Smart50 Awards in 2010.

For further information visit www.cordelta.com or call 6162 4112

64 Canberra Business Council Annual Report | 2011 Business Achievement Awards Canberra Business Council Annual Report | 2011 Business Achievement Awards 65 Iken Workplace Evolutions Brown Consulting (ACT) Pty Ltd Membership List Intelledox Button Hawdon & McMahon (Morse Phone Pty Ltd) Koundouris Group Callaghans Pty Ltd Lighthouse Business Innovation Centre Canberra Ice Cream Distributors AS AT 30 JUNE 2011 Lintek Pty Ltd Canberra Imaging Group Macquarie Group Services Australia Pty Ltd Canberra Orthodontics Pty Ltd Manidis Roberts Canberra Racing Club & Thoroughbred Park Meyer Vandenberg Lawyers Canberra Taxi Industry Association Ltd Minter Ellison CanFab Engineering Pty Ltd National ICT Australia Cantlie Recruitment Services Pty Ltd National Press Club Capital Cabinetmaking LIFE MEMBERS PRINCIPAL MEMBERS Noetic Solutions Capital Jobs Pty Ltd NRMA Motoring + Services Capital Region Business Advisory Service Rear Admiral Ian Crawford ACTEW Corporation ORD Minnett Ltd Cardno Mr John Hindmarsh ActewAGL PayMe Australia Pty Ltd CB Richard Ellis (V Pty Ltd) Dr Darrel Killen Blue Star Printing PCA People CE Industries Pty Ltd Mr Ossie Kleinig Cre8ive Qantas Airways Ltd - Canberra Centre for International Economics Mr William Lawrence Canberra International Airport Queanbeyan City Council Chamberlains Professional Services Group Pty Ltd Mr Denis Page Elite Sound & Lighting Regional Development Australia (ACT) Clicks IT Recruitment Mr Bert Roberts Ernst & Young St George Bank Limited Colin Stewart Architects Pty Ltd Mr Robin Schall eWAY The Canberra Times Communities @ Work Mr George Snow Hindmarsh The Communication Link Consult Australia - ACT ISIS University of Canberra Corkhill Bros. Pty Ltd KPMG Xact Project Consultants Pty Ltd Country Style Windows Pty Ltd HONORARY MEMBER Master Builders Association (ACT) Yellow Edge Pty Ltd Crowne Plaza & National Convention Centre Medibank Health Solutions Crystal Approach Pty Ltd CTI Australia The Hon Margaret Reid AO nab Business Centre Canberra National Museum of Australia BUSINESS MEMBERS Cusacks Trading Co Pty Ltd PricewaterhouseCoopers Dale Budd & Associates Pty Ltd KINDRED ORGANISATIONS Staging Connections (ACT) Deeks The Village Building Company 10X Canberra South Denis Page Management Pty Ltd Thyssen Krupp Marine Systems Australia Able Landscaping Pty Ltd Dept of Disability, Housing & Community Services ACTSport TransACT Action Joinery DFK Everalls Pty Ltd AIIA ActivIdentity Dial Before You Dig NSW/ACT Australian Hotels Association ACTTAB Limited DibbsBarker Australian Institute of Architects (ACT Chapter) Advanced Electronics Pty Ltd DKS Security Australian Institute of Company Directors CORPORATE MEMBERS Agile Digital Engineering Easycare Garden Designs Ltd Australian Institute of Management NSW & ACT - Canberra ANZ Banking Group Limited Economic Futures Australia Australian Institute of Quantity Surveyors (ACT Chapter) AON Aurecon Australia Pty Ltd Edwards Constructions (NSW) Pty Ltd Australian Medical Council Aspen Medical Australian Academy of Science eKonsulting Australian Property Institute (ACT Division) Australian National University (ANU) Australian Bureau of Statistics Euking Australia Pty Ltd (Aroma Cafe Bar t/as) Canberra Convention Bureau Inc Australian War Memorial Australian Capital Tourism Ferst Training Solutions Chamber of Women in Business B2B in Canberra Magazine Australian Computer Society Fivium ClubsACT Bearcage Productions Australian Health and Safety Services Pty Ltd Flair Gourmet Services COTA (ACT) Canberra City News Australian International Education Academy Pty Ltd Formach Pty Ltd CPA Australia Canberra Convention Bureau Inc Axonn Chartered Accountants Golden Constructions Pty Ltd Engineers Australia, Canberra Division Canberra Institute of Technology Batemans Bay Funerals Guida Moseley Brown Pty Ltd Family Business Australia Casino Canberra BEACONHILL Consulting Harry Notaras Investments Pty Ltd Institute of Chartered Accountants in Australia CEA Technologies Pty Ltd Beames and Associates Hays IPA CIC Australia Limited Bellchambers Music School HBA Consulting Pty Ltd Law Society of the ACT Connexxion Pty Ltd Bendigo Bank Canberra HBO & EMTB Pty Ltd Master Builders Australia Electro Optic Systems Group Betta Canvas Products Pty Ltd Hepatitis Australia Medicines Australia Inc Elringtons Beyond Business Herron Todd White N E C A - ACT Farrar Gesini & Dunn Beyond Neutral Holcim (Australia) Pty Ltd Property Council of Australia (ACT Division) GE Shaw of Associates (ACT) Pty Ltd Boettcher Law Horizon One Recruitment Public Health Association of Australia Inc GHD Pty Ltd (Belconnen) Bogar Enterprises Pty Ltd Hydraulic Doctors Pty Ltd Safety Institute of Australia Inc (ACT Division) Grace Records Management Border Stainless Steel Pty Ltd Inland Trading Co (Aust) The Street Theatre Hotel Realm Bottles Of Australia Pty Ltd Insitec Pty Ltd - Everalls IT Pty Ltd Volunteering ACT Hyatt Hotel Canberra Boyce Chartered Accountants Jim Murphy Market Cellars Pty Ltd Young Women’s Christian Association of Canberra Brindabella Family Practice Pty Ltd Jo Fisher Executives

66 Canberra Business Council Annual Report | Membership List Canberra Business Council Annual Report | Membership List 67 Membership List (Cont.) AusIndustry Seeing Machines Limited Austrade Sentinel Pty Ltd Australian Scientific Instruments Shaw Vineyard Estate AS AT 30 JUNE 2011 Austranter Medical Smartfix Industries Bayley & Associates Software Improvements Pty Ltd Best Exhaust Pty Ltd Splatter Beyond Business Connections Sterian Partners BigWorld Pty Ltd Stratsec CAER International The Distillery Pty Ltd Calcom-Solutions BUSINESS MEMBERS (cont.) The WISE Academy Pty Ltd Capital Football University of Canberra - Centre for Sports Studies CEA Technologies Viria John McEwen House Pty Limited Sharon Williams Chiropractic Centre for Customs and Excise Studies John Michelin & Son Pty Ltd Shaw Vineyard Estate Codarra Advanced Systems Why Wurry Internet Solutions John Watson Blinds & Awnings ShelvMaster Contentkeeper Technologies Wizard Power Pty Ltd Joyce Dickson Chartered Accountants Sigma Bravo Pty Ltd Cross Cultural Communications and Management XP Software Kell & Rigby Pty Ltd SilverSun Pictures Defence Export Unit XTEK Ltd King O’Malley’s Pty Ltd SIMmersion Holdings Pty Ltd Design Construct Industries Yellow Edge Kings Printing Shop Smart Upholstery Pty Ltd Electro Optic Systems Group Kinsella Partners Snedden Hall & Gallop Enable Software Pty Ltd KMR Consulting Pty Limited South Coast Beverages Ernst & Young Services Trust Kord Defence Pty Ltd SRC Solutions Pty Ltd Evalua Pty Ltd Kowalski Recruitment Pty Ltd Systematica Pty Ltd eWater Lanyon Management Services Talkforce Consultants & Trainers eWay Malloch Digital Design Pty Ltd Taylor’s Window Supplies Exergy Australia Pty Ltd McMahon’s Lawn Turf & Maintenance Tempo Strategies Export Solutions mecu The Brassey of Canberra ExSport Management Monaro Windows Pty Ltd The Distillery Pty Ltd Fitness Trails Moulis Legal The Nous Group Fortrade Lawyers Narberth Investments Pty Ltd The Picture Show Man Cinema National Folk Festival This Wise Academy Pty Ltd FRoG Tech Pty Ltd National Gallery of Australia Totally Wired Electrical Services Pty Ltd Hindmarsh National Publishers Training & Tertiary Education Directorate Hitting Lab nCompassHR Travelinsurance.com.au iCognition Netspeed Uneke Furniture Ideas Connect Northfork Chemicals (Australia) Pty Ltd Union Offset Co Pty Ltd Inland Trading Co (Aust) Northrop Engineers Pty Ltd Universal Express Group Intelledox Parasol EMT Pty Ltd (Canberra) Urban Contractors JP International Hospitality College Perin Group Management Pty Ltd Viria Pty Ltd Kinetic Performance Technology PJ Dawson & Associates Waramanga Medical Centre KPMG Pleasurelea Caravan Park Pty Ltd Westgroup International Pty Ltd La Bella Creations Point Project Management Pty Ltd Westpac Banking Corporation Laughing Productions Powell’s Stockfeeds Wilde & Woollard Consultants Pty Ltd Lighthouse Business Innovation Centre Ltd Precision Metals Pty Ltd WISDOM Learning Pty Ltd Lipotek Primrose Solutions Pty Ltd XTEK Limited Malloch Digital Design Pty Ltd Professional Public Relations Pty Ltd YWCA of Canberra Meyer Vandenberg Psarn International Pty Ltd Zenith Interiors (ACT) Pty Ltd Moulis Legal Purdon Associates Pty Ltd Mpowerdome Radpharm Scientific Reading Room Australia Pty Ltd ACT EXPORTERS’ National ICT Australia Rider Levett Bucknall ACT Pty Ltd Noetic Solutions Riteway Curtains & Blinds Canberra Pty Ltd NETWORK MEMBERS PJ Dawson & Associates Pty Ltd Robbo’s Motorcycles Pty Ltd Poacher’s Pantry Royal National Capital Agricultural Society PricewaterhouseCoopers Sales Innovation ActivIdentity Professional Public Relations Schofields Financial Solutions Pty Ltd AMS Australia Pty Ltd Radpharm Scientific Pty Ltd Seeing Machines Pty Ltd AMSAT International Random Computing Services Pty Ltd Serafin & Co. (Bractfobe Pty Ltd) ANU Enterprise Pty Ltd Recruitment Systems Aspen Medical Servcorp Canberra Ronin Films

68 Canberra Business Council Annual Report | Membership List Canberra Business Council Annual Report | Membership List 69 PROBLEM SOLVED.

Conexxion helps clients solve everyday business, operational and strategic problems through expert consulting teams, managed services and proven software solutions. Connexxion will solve your problems locally, and with no fuss. See how the team can assist your business by contacting the National Sales Manager on (02) 6262 6288, [email protected] or via the website www.connexxion.com.au