Stadiums Queensland Annual Report 2011–12 21 September 2012 The Honourable Steve Dickson MP Minister for National Parks, Recreation, Sport and Racing Level 7 111 George Street Brisbane Qld 4000 Dear Minister, I am pleased to present the Annual Report 2011–2012 for Stadiums Queensland. I certify that this Annual Report complies with: • the prescribed requirements of the Financial Accountability Act 2009 and the Financial and Performance Management Standard 2009, and • the detailed requirements set out in the Annual report requirements for Queensland Government agencies. A checklist outlining the annual reporting requirements can be accessed at www.stadiums.qld.gov.au Yours sincerely Mike Pelly Chair Stadiums Queensland B Contents 1 Stadiums Queensland at a glance 3 Corporate Overview 5 Chairman’s Report 7 Chief Executive’s Report 9 The Board 11 Organisational Structure 12 Corporate Governance 15 Venue Reports 40 Financial Statements 75 Contact Information © The State of Queensland (Stadiums Queensland) 2012 Stadiums Queensland is charged with managing, operating and promoting the use of major public facilities for the staging of community, elite sporting and entertainment events. Stadiums Queensland, formerly the Major Sports Facilities Authority until April 2008, was established by the Major Sports Facilities Act 2001 and commenced operations on 21 December 2001. Stadiums Queensland Annual Report 2011–12 Stadiums Queensland at a glance Our Achievements • Completed upgrades to the Bundy Bar at Dairy • Hosted more than 4.4 million patrons throughout Farmers Stadium. This previously underutilised the year, bringing the total patronage across space is now a popular pre and post-match all venues to more than 35 million since the destination for North Queensland Cowboys fans. formation of the organisation in 2001. • Secured the BMX National Championships to be • Completed construction on the second Olympic held at Sleeman Sports Complex in 2013, 2015 sized pool at the Sleeman Sports Complex in and 2017. March 2012. The fi rst event held in the newly constructed facility was the Swimming Australia • Worked with the Australian Rugby Union and National Age Championships in April 2012. The Events Queensland to secure a 10 year package improved aquatic facilities allows the venue to of events for Suncorp Stadium and Skilled bid for National and International swim meets. Park. This includes Bledisloe Cup Tests, Rugby Championship Tests and the British and Irish • Flood redevelopment works at the Queensland Lions matches. Tennis Centre were completed in December 2011, ahead of the 2012 Brisbane International. This • Skilled Park successfully hosted the fi rst annual year’s tournament attracted a record crowd of Gold Coast Sevens – Fever Pitch event. The two 92,804 patrons. day event is part of the popular HSBC World Rugby Sevens Tournament and will be held on • Flood redevelopment works at Suncorp Stadium the Gold Coast until 2014. were completed in December 2011. Part of the redevelopment works included the opening of a • Expanded the digital media footprint with the new corporate space called the Diamond Lounge establishment of Facebook pages for Skilled in the Western Stand and new home and away Park, Dairy Farmers Stadium and the Sleeman team player facilities. Sports Complex. These venues join Suncorp Stadium, The Gabba, Brisbane Entertainment • Launched the iPhone “Megafan” application Centre, Metricon Stadium and the Queensland www.qldmegafan.com.au. This free app gives Tennis Centre on the social media platform. patrons useful information about all Stadiums Queensland venues, and features upcoming • Attracted a Rugby League Test between Australia matches and events, stadium maps and seating and New Zealand to Dairy Farmers Stadium on plans, venue transport options, live scores, 13 October 2012. memorable sporting moments and stadium food and drink menus. • Launched www.stadiumfunctions.com.au to promote the non-event day functions business across the nine venues. The website presents prospective hirers with video tours, images and details of the function spaces available. 1 Our Priorities • Develop innovative partnerships with • Operate and maintain the State’s major sporting educational institutions and relevant sports and entertainment facilities to a world class industry bodies, both locally and internationally, standard and provide safe venues for patrons. to foster better training and development • Provide opportunities for venue patrons and all opportunities for elite athletes and research members of the community to access Stadiums opportunities for the future of the sports Queensland venues through the ongoing industry. promotion of facilities and events. • Continuous improvement of Queensland Sport • Provide the community, schools and other and Athletics Centre and the Sleeman Sports educational institutions with access to a range Complex as Centres of Excellence for the of quality sports, entertainment and leisure development and training of elite athletes. facilities to foster participation in sport, recreation and the performing arts. • Work with industry partners to support Queensland’s tourism industry by attracting international, interstate and intrastate patrons to major sporting and entertainment events at Stadiums Queensland venues. • Create jobs through major construction projects (which contribute to the State’s sporting infrastructure) through the business of major events. • Improve operational effi ciencies and reduce event costs. • Continue to introduce environmentally sustainable technologies and practices into the venues such as recycling, public transport, online ticketing and solar power. • Promote the membership products of both The Gabba and Suncorp Stadium. Stadiums Queensland Annual Report 2011–12 2 Corporate Overview Our Vision Our Operating Principles • Attracting and retaining quality, dedicated great venues personnel who exhibit Our Core Values • Good corporate governance and sound business good times practice • Adding value for venue members, hirers, tenants and patrons • Ensuring maximum operational eff ectiveness at each venue Our Mission • Attracting and retaining quality events and activities • Building and enhancing the reputation of each of Building our venues • Acting in a commercially responsible manner better venue • Developing the organisation to support business directions experiences • Striving for excellence Key Outcome Statements As part of performing its function Stadiums Queensland has developed Key Outcome Our Core Values Statements based upon the three critical elements that give life to the organisation: Teamwork People • Stadiums Queensland is a great place to work Integrity that nurtures, develops and inspires excellence, and celebrates success Respect • Our people are professional, well trained, highly motivated and display our core values Trust GOAL • Retention of skilled and experienced staff Service • Improving the capability of our workforce 3 Process Places • Through sound business practices Stadiums Our venues: Queensland achieves the Government’s • Provide facilities for the training and outcomes and its corporate objectives by development of the champions of today and balancing its environmental, social and tomorrow commercial responsibilities • Meet the needs and expectations of our • As a leader in venue management, Stadiums communities Queensland embraces continuous improvement, fosters innovation and anticipates customer • Are developed and maintained to attract major needs events for the benefi t of Queensland GOAL GOAL • Enhancing venue experiences • Increasing venue utilisation • Improving operational eff ectiveness • Improving venue facilities and functionality Contribution to the State Government’s objectives State Government Objective Stadiums Queensland Approach Grow a Four Pillar Economy • Working with key industry partners to attract major events to Queensland which benefi t through focusing on tourism, tourism operators and other business sectors agriculture, resources and • Create jobs through major construction projects which contribute to the State’s sporting construction infrastructure • Create events-based employment across a range of sectors through the delivery of major events • Provide fi rst class facilities capable of hosting major national and international events Lower the cost of living • Work with hirers to reduce event costs • Ensure all Stadiums Queensland venues are well managed and available to be enjoyed by all Queenslanders as patrons or spectators Invest in better • Continue to develop the nine venues to ensure they are suitable for hosting local, national infrastructure and use and international events better planning • Provide services which promote event information through digital channels • Provide facilities which help increase participation of Queenslanders in sport and recreation activities • Maintain and upgrade key sports infrastructure and venues as funding permits Revitalise front-line services • Remain a capable, streamlined customer-focused organisation • Provide access to community facilities for recreational and sporting pursuits Restore accountability in • Maintain systems to effi ciently and eff ectively manage public resources government • Continuously identify and implement effi ciencies and savings across the organisation • Continue to develop commercial partnership opportunities with the private sector Stadiums Queensland Annual Report 2011–12 4 Chairman’s Report The 2011/12 fi nancial year, Stadiums