Social Security Journal

History of

Church and state roles in Australian welfare provision

Love or work – wage or pension

Flexible retirement

Social Security Notes – new policies and programs

Book reviews

Social Security Statistics

Project Notes – new research listings

Details about new books and reports

Selective bibliography on social security issues SOCIAL SECURITY

JOURNAL

JUNE 1996 ã Commonwealth of Australia 1996 ISBN 0 644 36051 8

This work is copyright. It may be reproduced in whole or in part for study or training purposes subject to the inclusion of an acknowledgment of the source and no commercial usage or sale. Reproduction for purposes other than those indicated above require the written permission of the Australian Government Publishing Service, GPO Box 84, Canberra, ACT, 2601.

The opinions expressed by contributors in the Social Security Journal do not necessarily represent the views of the Department of Social Security or the Minister for Social Security and, of course, cannot be taken in any way as expressions of government policy.

The Social Security journal is published twice yearly and contributions are most welcome. Intending contributors are asked to contact the Managing Editor for an authors' guide on preferred length and style requirements. Intending authors should note that the guidelines were revised significantly in late 1994 and that not all styles and formats that were used in previous issues are appropriate guides to the new standard. As this publication has a widespread readership, it would be appreciated if articles submitted are written in plain, non-technical language.

Information from authors about forthcoming books and reports on income support and related research is also welcome. Wherever possible, timely reviews of relevant new works are included in the journal.

Contributions should be forwarded to: The Managing Editor, Social Security journal, Information and Public Relations Branch, Customer Service Division, Department of Social Security, Box 7788, Canberra Mail Centre, ACT, 2610. Telephone: (06) 244 6046. Facsimile: (06) 244 7999.

Editor-in-Chief: Dr Jeff Harmer.

Managing Editor: Mr Ian Vandenbergh.

Produced by the Australian Government Publishing Service CONTENTS

Social Security Journal, June 1996

Major Articles

Professor Sol Encel, 'Retirement ages and pension ages -a complex history' 3 The Right Reverend Michael B Challen, 'The changing roles of church and state in Australian welfare provision' 26 Doug Kentwell, 'Love or work - wage or pension' 32 Nigel Patterson and Tammy Wolffs, 'Flexible retirement: Social and economic expectations for older workers' 43

Social Security Notes

Ian Warman, 'Sole Parent Pension reviews' 65 Cheryl David, 'Best practice and continuous improvement in the Department of Social Security' 68 Susan Edgerley, 'The use of market research in developing the Department of Social Security's customer information products' 76 Kate Chan and Susan Baker, 'Parenting Allowance' 83

Book Reviews

Old age - an international perspective: The World Bank, Averting the Old Age Crisis: Policies to protect the old and promote growth Reviewer: Elizabeth Webb 97 Don't send them away to die in another country...: Susan Woenne-Green, They might have to drag me like a bullock: The Tjilpi Pampa Tjutaku Project Reviewer: Julia Bourke 101 Who gets what and why?: Michael Wearing and Rosemary Berreen (eds), Welfare and Social Policy in Australia: The distribution of advantage Reviewer: Philip Brown 106 Has economic restructuring in Australia improved conditions for women?: Anne Edwards and Susan Magarey (eds), Women in a Restructuring Australia: Work and Welfare Reviewer: Susan Donath 111

iii Social Security Statistics

Statistical tables:

1. Pensioners: Pension type, Australia, December 1985 to December 1995 118 2. Pensioners: State by pension type by sex, December 1995 120 3. Family Payments: Customers and children by family payment type, Australia, December 1992 to December 1995 124 4. Family Payments: State by family payment type by sex, December 1995 125 5. Parenting Allowance (a): State by sex, December 1995 126 6. Allowees: Allowance type, Australia, December 1991 to December 1995 128 7. Job Search and Newstart Allowees: Summary population, Australia, December 1995 129 8. Jobseekers receiving Job Search or Newstart Allowance: State by allowance type, December 1995 130 9. Jobseekers receiving Job Search or Newstart Allowance (a) by age and sex, Australia, December 1995 131 10. Jobseekers receiving Job Search or Newstart Allowance (a) by activity test status and sex, Australia, December 1995 133 11. Jobseekers receiving Job Search or Newstart Allowance (a) paid in the fortnight to 15 December 1995 by fortnightly earnings and sex, Australia 134 12. Other Allowees: State by allowance type, December 1995 136 13. Partner Allowance (a): State, December 1995 136

Graphs and charts

1. Age, Disability Support and Sole Parent Pensioners, December 1985 to December 1995 119 2. Family Payments by type and State, December 1995 126 3. Job Search, Newstart and Sickness Allowance and Special Benefit, December 1991 to December 1995 129 4. Jobseekers receiving Job Search or Newstart Allowance by State, December 1995 130 5. Jobseekers receiving Job Search Allowance by age and sex, December 1995 132 6. Jobseekers receiving Newstart Allowance by age and sex, December 1995 132

iv Project Notes

Editor's note 139

Current and planned research 140

· Retirement incomes 140 · Income support for people with disabilities 141 · Income support for families 144 · Labour market programs 145 · Assistance for young people 147 · Income support research - other 148

New books and reports 152

Income support feedback 162

Selective bibliography on social security issues 167

v MAJOR ARTICLES

Emeritus Professor Sol Encel, 'Retirement ages and pension ages - a complex history'

The Right Reverend Michael B Challen, 'The changing roles of church and state in Australian welfare provision'

Doug Kentwell, 'Love or work wage or pension'

Nigel Patterson and Tammy Wolffs, 'Flexible retirement: Social and economic expectations for older workers'

SOCIAL SECURITY JOURNAL

JUNE 1996 RETIREMENT AGES AND PENSION AGES - A COMPLEX HISTORY

Emeritus Professor Sol Encel Honorary Research Associate, Social Policy Research Centre, University of New South Wales

Introduction

Throughout history, there have been divergent views about the 'right' age to retire. Institutionalised retirement at or about age 65 is a very recent historical development, linked with industrialisation, bureaucratisation and demographic change. Pension schemes and retirement age show wide variations between countries and are always embedded in a specific political, social and economic context, although the state of the labour market appears to be a constant factor. There are also wide variations in relation to differential retirement and pension ages for men and women, and the reasons for differentiation are obscure and confused. The recent abolition of compulsory retirement by most Australian governments, the introduction of occupational superannuation across the entire workforce and the equalisation of pension ages, reflect changing views about workforce participation, ageing, retirement and pension policy.

In the past ten years, the move to abolish compulsory retirement and ban age discrimination has made rapid legislative progress in Australia. One of the first official reports to recommend in this direction was the Henderson poverty inquiry (Commission of Inquiry into Poverty, Final Report, 1976:242), but it was not until 1989 that South Australia amended its anti-discrimination laws to include age, followed shortly afterwards by Western Australia and Queensland.

The situation at the date of writing (February 1996) is as follows:

Age - date (i.e. date of proclamation) of introduction into antidiscrimination legislation:

· South Australia - 1991

· Queensland - 1992

· Western Australia - 1993

· New South Wales - 1994

· Northern Territory - 1994

· ACT - 1996

· Victoria - 1996

· Tasmania - no action

3 Compulsory retirement - abolition (dates given are, again, dates of proclamation)

· New South Wales - 1990

· Queensland - 1994

· South Australia - 1994

· Northern Territory - 1994

· Western Australia - 1995

· ACT - 1996

· Victoria - 1996

· Tasmania - no action

At the Commonwealth level, moves to change the law have been afoot since the passage of the Industrial Relations Reform Act in 1993, which includes a provision that age cannot be used as grounds for termination of employment. A report by the Public Service Act Review Committee in 1994 recommended the abolition of compulsory retirement in the Australian Public Service (APS), following an unsuccessful attempt to introduce a private member's Bill in the Senate in 1992. A report prepared for the Parliamentary Research Service criticised the Government for its slow response to Parliamentary and outside interest in the issue (Bennett and Twomey, 1995). However, in October 1995, the Attorney-General announced that compulsory retirement in the APS would be abolished as part of the enactment of a new Public Service Act in 1996. The announcement stressed that delay had been due to the need for a suitable workers' compensation scheme (Johns, 1995).

These legislative acts suggest an important cultural shift, with the effect of detaching the phenomena of ageing, retirement and pension eligibility from one another, after a century in which they have been virtually synonymous. Of course, changes in the law are only the first step towards a change in social behaviour, and are even more loosely related to a shift in social values. Law does, however, influence behaviour, and this is a good time to reevaluate the historic connections between ageing, retirement and pensionable status, which are likely to be quite different in the future.

Pension ages - the international picture

Institutionalised retirement is a modern phenomenon, now undergoing intense scrutiny as demographic, economic, cultural and social factors bring its assumptions into question. In particular, the linkage between pension policy and retirement age looks increasingly dubious. The introduction of old-age pensions was closely bound up with the establishment of fixed retirement ages. In many cases, pension age became the effective age of retirement; equally, assumptions about the proper age to retire have influenced the age of pension eligibility.

4 The social context of retirement is well put in a recent American study of compulsory retirement:

The range of retirement practices a society can afford is determined by overall labour supply and demand, productivity, and the dependency ratio. At the same time, a particular retirement policy can exist only when it is culturally acceptable. Mandatory retirement could not have been so easily instituted if there was militant opposition by older workers who perceived it as unfair. When there was serious political demand for its abolition by law, management resistance was not strong. Cultural attitudes as to whether and when workers should retire seem to have been important in determining what age-work policies were adopted within the range of the economically possible (Levine, 1988:164).

Because retirement and pension policies are so firmly anchored in a social context, they have varied widely between societies. A comprehensive picture of current variations is to be found in a report published by the World Bank in 1994. The report suggests that economics is the most important single factor, although not in every case. It also underlines curious anomalies relating to differential ages for men and women.

The World Bank Report classified countries in three groups according to GDP per head:

· over $US8000;

· $4000 - $8000; and

· less than $4000.

The wealthiest group comprised 15 countries, including 13 members of the OECD plus Israel and Hong Kong. The average retirement age for men was 64.3 years, and for women 62.5. Six countries (including Australia) had differential ages for men and women. Altogether, 11 of the 24 OECD countries had differential ages.

The middle group of 13 countries had an average retirement age for men of 60.4, and 56 for women. The commonest differential was 60 for men and 55 for women. The countries involved ranged from Muslim Algeria to excommunist Poland. Only one country (Malaysia) had a common retiring age of 55.

In the poorest group, the average for men was 57.5 and 55.3 for women. In this group (12 in all), only one- half had differential ages (World Bank, 1994:371-2).

Apart from economics, the pattern of retiring ages and sex differentials revealed in the World Bank Report is highly erratic, corresponding neither to geography, politics or religion. Three Muslim countries illustrate this haphazard character. In Indonesia, there is a common age of 55; in Pakistan, 60 for men and 55 for women; in Kuwait, a common age of 50.

5 Of the 12 countries in the European Union at the end of 1993, five had differential ages. The differential varied from three (as in the case of Portugal) to five (Greece, Italy and the UK). Italy, with 55 for women and 60 for men, had the lowest age levels. But the situation is in a state of flux. In 1994,12 countries in the EU and/or the OECD (including Australia) were planning changes, generally in the direction of equalising ages at 65. If these changes are carried through, the range of ages will be from 57 in Luxembourg to 70 in Iceland (Whiteford, 1995).

Contemporary variations in age levels reflect a wide variety of historical circumstances surrounding the introduction of pension systems and fixed retirement ages, which are reviewed in the following sections. In the section immediately following, we look briefly at the long history of the concept of old age and the related concept of the 'right age' to retire.

The right age

In his Discourse on Inequality, Rousseau distinguished between 'natural' and 'conventional' divisions in society. Attitudes to ageing, and public policies influenced by these attitudes, display a confusing interaction between the natural and the conventional. This confusion has increased in the past two centuries, as the boundaries of childhood, maturity and old age have been redefined, while the institutionalisation of retirement from the work force on the grounds of age has undergone a parallel but separate series of developments.

Underlying most discussion of ageing and retirement is the concept of the life cycle. For thousands of years, we have been accustomed to the inevitability of such a cycle, marked by an allotted span of years, a period of relative inactivity and dependence in old age, and a sharp distinction in the later-life situations of men and women arising from the cessation of childbearing.

The ineluctability of youth, maturity and decline has preoccupied writers in all cultures since the birth of literature. Psalm 90, written about 3000 years ago, tells us that the days of our age are threescore and ten, or perhaps fourscore because of great strength. Likewise, it compares human life to a plant that is green in the morning, but in the evening is cut down, dried up and withered.

It is not clear why the psalmist should have chosen 70 as the allotted lifespan, since the average expectation of life at that time was probably less than half that figure, nor did it rise much for many centuries afterwards. Perhaps he meant to praise virtuous people, whose survival until threescore and ten was a sign of righteousness, or perhaps it was based on the observation that the minority who survived into what we are now accustomed to call 'middle age' had a good chance of reaching 70. At all events, the choice of 70 as a benchmark may be taken as arbitrary and socially conditioned. Even now, we

6 do not know the biological limits of human existence (Comfort, A., 1979; Warner, H. R. et al, 1987).

A later Jewish text, Ethics of the Fathers, designated six stages of life, with old age setting in at 60. Sixty was also the age prescribed by Thoth, the Egyptian god of medicine, although an earlier Egyptian papyrus of the 3rd millennium B.C. reckoned that men could live as long as 110. The Persians, according to Herodotus, put the limit of life at 80 (Minois, 1989:19). The Chinese sage Confucius, on the other hand, avoided the biological metaphor and saw the life course as a continuing accumulation of wisdom (Legge, 1933:35).

Japanese Buddhism uses botanical imagery to describe the life cycle: bare leafless trees, covered with snow, denote old age. The Japanese also regarded 70 as the allotted span, with 80 being exceptional. At the medieval court in Kyoto, there was a charming custom by which a courtier who had attained the age of 80 was presented with a specially decorated cane.

The modern concept of retirement - withdrawal from the work force at a fixed age - dates from 17th century Europe. Samuel Pepys wrote in his diary in 1667 that he would like to retire from his government job and live on his pension as a country gentleman. One of Pepys' contemporaries, Daniel Defoe, author of Robinson Crusoe, was a very early proponent of the right to retire at a specified age and to be entitled to a pension. He chose 50 as the age when people are over the hill (Thomas, 1976:240). The same age - 50 - was also chosen by a British M.P., Dowdeswell, who introduced a motion in 1772 calling for pensions to be granted to 'all old persons who had lived frugal and industrious lives'. The motion was adopted by the House of Commons but defeated in the Lords (Neild, 1898:4).

Within three years, the Prussian kingdom, cradle of European bureaucracy, had picked up the thread. Discretionary pensions, by which the families of officials could apply for survivors' benefits, were introduced in 1775. In 1825, this was followed by mandatory retirement and a contributory pension, replaced by a non- contributory scheme in 1871, when Prussia was incorporated in the new German Reich (Kohli, 1987:126). The reform of the British civil service in 1859 was accompanied by pensions for permanent officials at 65 (Thane, 1978a:234). Napoleon 111 also introduced civil service pensions and proposed a national insurance scheme.

Bureaucratisation of the governmental system thus provided a model for a new version of the life cycle, based not on biology but on workforce participation, superimposed on the traditional succession of youth, maturity and old age. This linkage soon spread to other sections of the population, especially with the growth of an industrial proletariat which demanded that society should take responsibility for welfare in old age. Kohli has traced the development of the linkage, which he attributes to the development of industrialisation in Europe since the 17th century.

7 The life course, he maintains, is to a large extent determined by social rather than biological exigencies. The life course corresponds not only to a biological cycle, but is chronologically ordered by an early period of preparation for work, followed by working life, followed by retirement. These stages are closely regulated by formal rules (Kohli, 1991:35).

The combined influence of biology and social change can also be seen in the development of medical ideas about ageing, which varied widely until the 19th century. 'Senescence' and 'senility', which originally referred simply to advancing years, came to have increasingly negative meanings. Texts on geriatric medicine identified 60 as the age of onset of senile decay. An American physician, Mercier, wrote in 1890 that old age was a period of decadence and deprivation. In effect, medical authorities now declared that loss of ability in old age not only could happen but that it should happen. Old people should be expected to become perverse and anti-social and would, correspondingly, need special care (Chudacoff, 1989:57-8; Haber, 1983:47-8).

Perhaps the most notorious of all medical pronouncements on the subject was made by one of the most celebrated physicians of his era, Sir William Osler, who repeatedly affirmed that age should give way to youth. Osler, a Canadian by birth, became a professor of medicine at Johns Hopkins University, and was appointed to the Regius chair of medicine at Oxford in 1905. In that year, he gave a valedictory address at Johns Hopkins, in which he endorsed the ideas about retirement expressed in Anthony Trollope's novel The Fixed Period. The story is a fantasy in which men over 60 retire, and spend the next year in a college for a period of meditation before they depart this life, peacefully and quietly, with the aid of chloroform. Osler repeated his view that the 'constructive' or 'anabolic' phase of life was from 25 to 40, a golden period followed by 'comparative uselessness', and a further period of total uselessness after the age of 60. No one should work beyond 60, and it would be an 'incalculable benefit if in commercial, political and professional life, as a matter of course, men stopped work at this age' (Graebner, 1980:3-10).

Osler's remarks were probably made in a semi-jesting fashion appropriate to a valedictory function, but they made headlines, e.g. 'Dr Osler says all men over 60 should be killed' (Freeman, 1979:48). It is perhaps needless to add that Osler survived until 70 and was active and creative to the end.

Medical opinion has changed considerably since Osler's time, witness this observation from the British physician and medical writer, Alex Comfort:

Retirement is unemployment... Only two kinds of folk are really happy conventionally retired - those who were always lazy, and those who have waited a lifetime to get around to a consuming interest... Two weeks is about the ideal length of time to retire (Comfort, 1977:183-4).

8 Pensions in Germany

The idea of a national system of retirement pensions, as distinct from schemes applying to restricted groups of the population, is generally attributed to the German Chancellor, Bismarck. Confronted by economic and social distress in the newly unified German Reich in the 1870s, and the consequent rise in the strength of the Social Democratic Party, Bismarck proposed a national system of social insurance covering health, industrial accidents and old age. His initial address to the Reichstag in 1881 emphasised the need to alleviate the misery of the masses- Students of the period are virtually unanimous that Bismarck's primary concern was to 'dish the socialists' rather than social reform. 'Social reform was never to him a passion, always a policy' (Dawson, 1972:121). His program, sometimes described as 'state socialism', recognised the obligation of the imperial state to undertake measures for the improvement of the working classes (Lidtke, 1966:156). Pinson argues that the fear of socialism was real and profound among the German upper classes. Bismarck rejected the policy of crushing the Social Democrats which was favoured by the right-wing parties, and chose 'the paternalistic approach of trying to take the wind out of the sails of the Socialist propaganda and weaning the masses from their real leaders to their fatherly ruler and protector' (Pinson, 1954:245).

Bismarck himself, in a statement appended to the Accident Insurance Bill of 1883, advanced the ethical principles of Christianity as the justification for a program of mass welfare, and stressed the duty of the state to protect the poor. In a private discussion with his confidant Moritz Busch, he observed that 'anybody who has before him the prospect of a pension, be it ever so small, in old age or infirmity is much happier and more content with his lot, much more tractable and easy to manage, than he whose future is absolutely uncertain' (Hamerow, 1973:256-8).

In drafting his legislation, Bismarck drew on a number of precedents, including retirement pensions in the civil service, the army, and some industrial firms as well as retirement practices in pre-industrial agriculture and crafts (Kohli, 1987:130). Some of these had already chosen 65 as an appropriate age for mandatory retirement and pension eligibility. Bismarck is also said to have consulted his friend Otto Krupp, the steelmaster, who opined that workers should be laid off at 65. At all events, the draft Bill on old-age pensions was approved by the Cabinet at the end of 1887, and then published for general discussion. Criticism and suggestions were invited from public authorities, employers' associations, trade unions and the press, and 'only after this inquest of the thoughts of a nation had been made was a bill submitted to the Diet' (Dawson, 1972:127).

Bismarck's original proposals were more generous than the law as finally passed in 1889 and implemented in 1891. He proposed a retiring age of 65,

9 which was raised to 70. Also, his intention was that the cost should be met jointly by employers and by the state, whereas the actual law provided for equal contributions from employers and employees, with a fixed annual contribution by the state, originally no more than 50 marks per year (Dawson, 1912:15). Contributions were to be approximately 1 per cent of earnings, which was raised in 1900 to a range of 1.5 to 3 per cent (Hentschel, 1983:11).

The final irony for Bismarck was that the scheme was only implemented after he had fallen from office, following differences with the new monarch, Kaiser Wilhelm.

The Old Age and Invalidity Insurance Act, as enacted, provided a pension ranging from 106 marks to 191 marks, and was granted to 'every insured person who has completed the 70th year of his age, irrespective of his ability to earn a livelihood, provided however that he does not already draw a pension for infirmity' (Neild, 1898:304-5). The effect of setting the age of eligibility so high was to bias the system towards invalid pensions rather than age pensions. In 1899, only one pension in seven was granted on account of age, and by 1910 only one in twelve (Dawson, 1912:20).

The original scheme was concerned essentially to alleviate poverty. By 1913, however, pressure had mounted to include white-collar workers, and the scheme was extended to them, with a retirement age of 65. Under pressure from the trade unions during the 1914-18 war, the retirement age for all workers was set at 65 in 1916 (Jacobs, Kohli and Rein, 1991:37).

Another irony about the German case is that it should be taken as a model when its social motivation was so restrictive. As a recent critic has argued, the insurance principle was designed to maintain the system, and in no way to reduce inequalities due to hardship. This motivation, he claims, has had lasting negative consequences for German society (Hentschel, 1983:10).

A more recent discussion observes that the system provides essentially for 'people who could and did work', and quotes the remark by the Secretary of Labour and Welfare, Norbert Blum, to the effect that 'pension payments are the retirement wage for lifelong achievements'. The system discriminates particularly against women, many of whom have not been gainfully employed long enough to qualify (Allmedinger and Bruckner, 1993:190).

Pensions and retiring ages in Britain

As in Germany, civilian pensions were first introduced into the government bureaucracy. In 1859, the retirement/pension age for permanent civil servants was fixed at 65. Subsequent inquiries into the civil service confirmed 65 as the age at which 'bodily and mental vigour begin to decline' (Thane, 1978a:234).

10 The introduction of a national scheme was debated recurrently for the rest of the century, with opinion divided between contributory and noncontributory principles. Charles Booth, the millionaire philanthropist and pioneer of social surveys, proposed a universal non-contributory pension of five shillings per week, paid out of income taxation, and estimated to cost 30 million pounds annually (Booth, 1892). It was dismissed as 'ruinously expensive' (Thane, 1978b:84). In 1908, the Asquith Liberal government introduced old age pensions at the rate suggested by Booth, payable to 'lawabiding British subjects'. Pension age was fixed at 70 on grounds of economy, which was emphasised by the Treasury. In 1919, a Treasury committee reviewing the scheme repeated the argument that old age began at 70 (Mendelsohn, 1954:56-67; Roebuck, 1979:423).

However, post-war unemployment led to pressure from the trade union movement to reduce the pension/retirement age. In 1925, it was cut to 65. In addition, a supplementary contributory scheme was introduced, also payable at 65 and available to the widows and orphans of insured breadwinners. Neville Chamberlain, Chancellor of the Exchequer, claimed in parliament that if people over 65 were forced to go on working, 'they are keeping off young fellows at the other end who are finding it impossible to get work of any kind' (Roebuck, ibid). This argument, dear to politicians, retains popularity despite ample evidence that inducing older workers to retire earlier makes virtually no impression on rates of youth unemployment (World Bank, 1994).

Flexible retirement was advocated by William Beveridge in his landmark report on social security in 1942, although for different reasons. Beveridge observed that there was no reason to doubt 'the ability of many people to go on working with advantage to the community and happiness to themselves after reaching the minimum pensionable age'. His aims included policies of full employment, with a retiring age of 65, but with the added proviso that 'the conditions governing pensions should be such as to encourage every person who can go on working after reaching pensionable age to postpone retirement and the claiming of pension'. There is no evidence that Beveridge's view had much influence on retirement decisions. In any case, unemployment had returned as a major problem by the 1970s, and early retirement once again emerged as an expedient for reducing the unemployment figures. The job Release Scheme, introduced in 1977, provided inducements for employers and employees to promote early retirement, but after some early success it was dropped under the Thatcher government. In 1982 and 1983, Supplementary Benefits (i.e. a means-tested dole) were extended to unemployed men over the age of 60 (Atkinson and Sutherland, 1993:137-9).

Britain also provided an interesting - and rare - opportunity for a debate on first principles concerning sex differentiation in relation to retirement age.

11 In the 1930s, the National Spinsters Pensions Association (NSPA) launched a public campaign to reduce pensionable age for women to 55 (as for widows' pensions), arguing that single women deserved the earlier age to compensate for their relatively low wages and their responsibilities for caring for elderly relatives (Thane, 1978a:286). The government of Neville Chamberlain (now prime minister) appointed a committee of inquiry into pensions for unmarried women (Le Quesne Committee, 1939).

Florence White, representing the NSPA, pointed out that many women (39.6 per cent) retired at age 60, compared with small numbers of men. The Act of 1925 was unfair because

women generally have not the same chance of keeping their employment until that age, not being physically equal to men, and the fact that needs to be stressed is that thousands of women have been unable to remain in insurable employment, thereby losing all claim to pension rights long before they reach the age of 65. This in no small degree accounts for the smallness of the number (80 000) achieving pension age.

Other women's groups, however, were opposed to these changes. The Association of Women Clerks and Secretaries argued that the pensioned spinster of 55 would undercut other women workers, because her pension would enable her to accept a lower wage. It was put to the committee that a flood of 175 000 pensioned spinsters would lead to a widespread lowering of wages for women workers. The committee rejected these concerns, as well as the argument that a woman reaching the age of 55 would be vulnerable to ,ruthless dismissal' by an employer once she had qualified for a national insurance pension (Le Quesne Committee, 1939:52-3).

In the event, the committee recommended a pension/retirement age of 60 for women, which came into force in 1940 under the pressure of wartime exigencies. Roebuck, commenting on this decision, notes that age differentials between husbands and wives were relatively high at the time, and lowering the female age to 60 did not help those cases where the husband had reached 65 but the wife was still under 60 (Roebuck, 1979:425).

It is pertinent to recall the deliberations of the Le Quesne committee at a time when the whole subject of retiring ages and sex differentials is in a state of flux. Apart from the belief in the 'weaker sex' which now seems merely quaint, similar questions are again at issue. The topic of retirement/pension ages was reopened in 1987, when different ages for compulsory retirement as between men and women were made unlawful.

Equalisation of pension ages was thrown open by two directives of the European Commission in 1978 and 1986, calling for the progressive implementation of the principle of equal treatment in social security matters for men and women. The directives suggest two options: a common fixed age, or a system of flexible retirement over a range of ages which, the

12 directive claims, would 'eliminate the problem of retirement age' (Bulletin of the European Communities, 1986:2).

In Britain, the European directives were the subject of an inquiry by the House of Lords, which recommended equalisation within a range from 60 to 70, with 63 suggested as the age most closely related to the present state pension system (House of Lords, 1989:25). In 1991, the government issued a discussion document reviewing options for change, and in 1993 it published a White Paper announcing that a common pension age of 65 would be phased in over a period of 10 years, 2010-2020. The White Paper arguments included the following points:

· the role of the sexes in economic life was rapidly becoming equal; · the support ratio' of young to old was decreasing because of low birthrates and the ageing of the population; · there is an international trend towards higher pension ages; equalisation at 60 would be too costly; and · 'international competitiveness' would be hindered if present pension commitments were allowed to continue (White Paper, 1993).

These arguments are critically examined in a report prepared by the Social Policy Research Unit at the University of York, which notes that the demographic projections used to support the proposal are unreliable, that the probability of changes in the labour force had not been taken into account, and that alternatives to the raising of pension ages had not been considered (Whiteford, 1995).

Australia and the Commonwealth

The ambiguity of the relationship between pension eligibility and retiring age has been evident on more than one occasion in the history of Australian social policy. One of the 'founding fathers' of the Australian federal constitution, Sir John Forrest, declared forthrightly that old-age pensions were intended to provide for those who could not provide for themselves, and not as a retirement fund for those seeking leisure. 'No one', he declared, 'is to receive an old-age pension unless he is unable to maintain himself' (Unikowski, 1988:8). It was not long, however, before the pension age and the retirement age came to mean the same thing (Butterworth and Newton, 1985:46).

The introduction of old-age pensions was stimulated by events in a number of other countries, including Germany, Denmark, Britain and New Zealand. Thus, Denmark introduced a non-contributory pension in 1891, directed at the 'deserving poor' and available to law-abiding and sober persons at the age of 60 (Neild, 1898:124-6).

13 New Zealand followed suit in 1898, after a political battle lasting two years. The argument turned on a familiar set of issues - contributory vs noncontributory schemes, distinction between the deserving and the undeserving, the nationality of eligible persons and sex distinctions. In the end, the pension law provided for a means-tested, non-contributory pension payable at 65 to both sexes. It was available to British subjects who had lived in New Zealand for 25 years, and to naturalised persons after five years, but not to Chinese whether naturalised or otherwise. It was, however, available to Maoris (Reeves, 1902:248-58).

According to Roe, the major stimulus for the introduction of old-age pensions in Australia was the depression of the 1890s. The legislation established a statutory right to relief from poverty, but nevertheless retained features of the charitable schemes which proceeded the new laws. The preamble to the first pensions Act, in New South Wales, declared that it was

equitable that deserving persons who during the prime of life have helped to bear the public burdens of the Colony by the payment of taxes, and by opening up its resources by their labour and skill, should receive from the Colony pensions at their old age. (Roe, 1981:27).

The subject was placed on the political agenda by Lt-Colonel J. C. Neild, member for the seat of Paddington in the NSW colonial parliament, during an election campaign in 1895. In 1896, a Select Committee was appointed to investigate the matter. The committee recommended against a contributory scheme on the grounds of its 'coercive... interference with individual liberty... unacceptable to the citizens of a free country like New South Wales' (Kewley, 1980:32). The committee also believed that the working classes would be unable to maintain their contributions, and considered that pensions should be granted by the state in recognition of services rendered. 'Men and women may serve their country in the paths of peace as soldiers and sailors do in time of war', a dictum which echoes the words of Bismarck commending the pension rights of 'veterans of labour'.

The specific recommendation of the committee was for a means-tested pension available to both sexes at age 60, with a separate rate for married couples (10 shillings per week for single persons, 15 shillings for couples). It also recommended an invalid pension to persons who had contributed to a Friendly Society for this purpose (V & P, 1896:835-6). The pensions were to be financed by taxes on betting, on entertainment, and on alcohol and tobacco.

When the report was tabled, the colonial government responded by appointing Neild to conduct a comprehensive investigation into pensions policy in Britain and Europe.

His voluminous report (515 pages) canvassed a number of alternatives, but opted for a non-contributory, means-tested state pension, closely following

14 the New Zealand precedent. Although he stressed that pensions were a right, and not an act of charity, they should be restricted to 'persons whose physical, mental and moral conditions are such as enable them to be safely entrusted with money' (Neild, 1898:449).

On the question of age, he examined two options, 60 and 65. His remarks on this point are especially interesting:

'Men's capacity for work at any given age varies greatly. Indeed, birth age and physiological age are often widely apart, and many men of 60 and even older are physically and mentally younger than men of lower birth age. Advocates of old-age pension schemes differ as to whether the pension age should be fixed at 60 or 65 years. Perhaps it would be wiser to accept the lower age as, with few exceptions, people would be unlikely to throw themselves upon the pension fund until necessity compelled recourse to it' (ibid:58).

The government accepted Neild's recommendation for a non-contributory, means-tested pension. 'Aboriginal natives' were excluded. The generally racist and xenophobic tone of contemporary politics was reflected not only in the exclusion of Aborigines, but also of aliens and 'Chinese or other Asiatics, whether naturalised or not'. Naturalised persons had to wait for five years after their naturalisation (NSWPD, 1900, vol. 107:2951- 3).

The extended parliamentary debate on the Bill was notable for the almost universal agreement that pensions were a right and not a charity. In principle, an old-age pension was the same as the retirement pension of a Supreme Court judge - as one member expressed the matter, 'it is only a question of amount'. The debate was also notable for a number of contributions relating to pensionable age. Some members considered that the age of 65 was too high. Neild, having recommended 60, now took a more radical line and wished to see a 'necessity limit' rather than a fixed age. In other words, he saw pensions as the logical outcome of retirement (ibid: 4491-5436).

The situation of women received some passing mention, but they were not generally perceived as being in dire straits at an earlier age than men.

Other states - Victoria, Queensland, South Australia and Western Australia - also took action on pensions, but all the State schemes were superseded by the national scheme introduced in 1909. Under the federal constitution, the new Commonwealth parliament was empowered to legislate on old-age and invalid pensions. Nothing happened until 1904, when a Select Committee was appointed, converted into a royal commission the following year. The commission examined the workings of pension schemes in NSW, Victoria and New Zealand. It recommended a means-tested pension of 10 shillings per week, payable at age 65, but the qualifying age could be reduced to 60 because of permanent incapacity. Like the earlier schemes, it had a racist and

15 xenophobic flavour. Eligible persons included 'all natural-born British subjects of a white race', and 'aboriginal natives of Australia, Asia, Africa and the islands of the Pacific' were excluded. Naturalised persons had to wait three years after naturalisation. The commission emphasised, however, that pensions were a right and not a charity (Royal Commission, 1906:1441-44).

The Invalid and Old-Age Pension Act of 1908 incorporated most of the recommendations of the commission, but was less restrictive and implicitly rejected some of the moralistic overtones of the commission's report (such as penalties for supplying pensioners with alcohol). It fixed the maximum pension at 10 shillings per week, at a time when average weekly earnings were 55 shillings (Unikowski, 1988:9).

Although the documents of the period do not make this absolutely clear, there is little doubt that the pension age of 65 was set at that level, rather than 60, because of cost. At the time, the revenue sources of the Commonwealth were limited by a constitutional provision (the so-called Braddon clause) which required the federal government to return three-quarters of its revenue (derived mainly from customs duties) to the states until 1910. Significantly, the pension age for women was reduced to 60 in 1910.

The question of an earlier retirement/pensionable age for women was raised by a number of witnesses during the commission's hearings. The honorary secretary of the Ladies' Benevolent Society in Melbourne, Mrs Pringle Jamieson, was opposed to an earlier age for women, on the ground that both men and women over 60 had few chances for employment, other than scrubbing floors for women and casual gardening for men. She did not, however, favour a pension age of 60 for both sexes.

Daniel Berriman, old-age pensions commissioner in Victoria, considered that women were better off in the labour market than men. Grey hairs were a bar to a man seeking to earn his living, whereas a woman 'has not led such a strenuous life as a man in seeking to earn a livelihood, and the duties which she discharges are frequently so light that she has a better chance of obtaining employment'.

A union representative, William Campbell of the Amalgamated Society of Engineers, disagreed, claiming that women had a harder time in the labour market and became a 'burden' on the community at an earlier age than men. He suggested that the minimum age for women should be 60 or even 55. Another witness, using the 'weaker sex' argument, also advocated an earlier age for women, saying that 'they wear more than men and have not the strength to work'. On the other hand, the Rev. W. H. Bow of the Launceston Benevolent Society considered that women in their 60s were as able to work as men, but that men retained their health better (Royal Commission, 1906:1777).

16 Attitudes have changed radically since the beginning of the 20th century, but the differential, once established, remained in place until very recently, for reasons which are not entirely clear. The effects of inertia, at both political and bureaucratic levels, should not be ruled out. A paper written for the national Social Security Review of 1988 suggests two possible reasons: (a) the higher age of males in married couples, (b) the lower employment prospects for women (Foster, 1988:68). Neither reason seems particularly cogent. The first implies that married women should give up employment to devote themselves to their husbands when the latter retire on the pension. The second point could be explained by reverse logic, i.e. the number of women in the work force falls off after 60 because of pension eligibility.

At all events, recent government policy decisions have reversed the situation which obtained for more than 80 years. The issue of a common retirement/pension age for men and women was canvassed in a paper prepared for the Social Security Review of 1987-8. The author of the paper examined three arguments in favour of a common age of 65:

· to remove sex discrimination; · to lower the cost of pension payments, or to encourage alternative schemes; and · to maintain labour force participation by women and reduce the incentive for them to become dependent on social security.

He observed that raising the age of pension eligibility would not, in the short term at least, reduce expenditure, and that existing inequalities would undercut any benefits. 'A common age', he concluded, 'is not appropriate until labour force participation, superannuation coverage and the incomes of men and women are equalised' (Foster, 1988:71).

In 1992, however, the Commonwealth government decided to equalise pension ages, and to raise the age for women in small steps over a period of 20 years. The first step was scheduled for July 1 1995. In support of this decision, data were presented to show that superannuation coverage for women in full-time employment had increased from 40 per cent in 1988 to 88 per cent in 1992, and from 9 per cent to 55 per cent for those employed parttime. Labour force participation rates (LFPR) for married women aged 45 to 54 increased from 47 per cent in 1982 to 63 per cent in 1992, and for single women in the same age group from 60 per cent to 69 per cent. Projections made by the ABS indicate a LFPR for all women aged 45-54 of 76 per cent by the year 2005, 10 years before the end of the phasing-in period. As a safety net, provisions were also introduced for a Mature Age Allowance, paid at pension rates and subject to the same test of eligibility.

The equalisation policy received the support of the Australian Council on the Ageing, which agreed with the government's view that it would enable

17 women aged 65, with an average life expectancy of a further 19.4 years, to maximise their retirement incomes (Unikowski, 1993).

The policy was criticised by women's groups, on grounds similar to those advanced in the Social Security Review. It was also attacked by the largest national body representing pensioners, the Australian Pensioners and Superannuants Federation (APSF). The APSF's official organ declared that 'the circumstances under which women's pension age might be moved to 65 require conditions in the labour market and superannuation entitlement equivalent to those of men'. It also pointed out that women accounted for 76 per cent of all part-time workers but only 32 per cent of full-time employees, and that their average earnings were only 85 per cent of male earnings.

Their superannuation entitlements were also significantly less, given that there had been little access to superannuation in many traditional areas of female employment, and that their duration of labour force participation was less, on the average, than that of men by eight years. 'For most women', the APSF concluded, 'the age pension will remain the mainstay of their retirement income for the foreseeable future' (APSF, 1993).

In New Zealand a number of changes have taken place to the pension scheme since the 1930s. In 1938, the made pensions universally available at age 65, and a further benefit was made available to those aged between 60 and 65, subject to an income test. In 1977, the age limit for the universal pension was lowered to 60. At the same time, a contributory scheme was also introduced, with benefits available at 60.

Since the 1970s, pension policy in New Zealand has been dominated by the country's economic problems, which have resulted in a complex series of political manoeuvres. In 1988, a royal commission on social policy recommended that the age of eligibility for pensions be raised to 65 over a period of 12 years from 1995. Other timetables have been proposed by the two main political parties at successive elections (Koopman-Boyden, 1993a:122-48, 230-54).

The royal commission also noted that public attitudes to ageing were dominated by mistaken notions of dependency, and that policy should pay much more attention to finding useful employment for older people. The commission argued that 'old age' was a debatable concept, especially when it was linked variously with ages 60, 70, or 80. Perhaps, the report added, there were no unique aspects of old age to set it apart from other age-groups (Koopman-Boyden, 1993b:10-11).

The complicated relationship between pension age and retirement age is also illustrated by the history of pensions in Canada. There was a long period of ideological resistance to the idea of pensions, despite the evidence of increasing numbers of impoverished older people. It was not until 1927 that

18 the Canadian parliament passed the Old Age Pensions Act, which provided means-tested, non-contributory pensions at the common age of 70 to British subjects who had lived in Canada for 20 years. Native Indians were excluded. At this point, there was no particular nexus between pensions and retirement; rather, the meagre pension provided (one dollar per day) was directed at relieving destitution.

In 1951, two new Acts were passed. The Old Age Security Act provided a universal (non-means tested) pension at 70; the Old Age Assistance Act, which reflected a recognition that growing numbers of people were leaving the work force in their 60s, provided means tested assistance for persons aged 65 to 69. Canada finally fell into line with many other countries in 1965, when pensionable age was reduced to 65. The new Canada Pension Plan was contributory, superimposed on the Old Age Security pension and with a Guaranteed Income Supplement.

Commenting on the 1965 reform, McDonald and Warmer note that pension schemes have had the effect of institutionalising retirement, with a number of political and social implications:

the government took over primary responsibility for retirement income, the concept of retirement was separated from the concept of poverty, public pension benefits became a deferred 'wage' to which people were entitled because of their contributions, and withdrawal from economic activity took place in advance of physical decline (McDonald and Warmer, 1990:33).

The United States

The history of retirement and pensions in the United States is rather different from the experience of other countries, and too complicated to summarise here. In this article, we shall be concerned only with the issue of retirement/pension ages.

The first public schemes were established by state and local government for their employees. In 1920, the first national legislation, the Civil Service Retirement Act, was passed by the US Congress, providing for contributory pensions. Under the Act, clerical employees were eligible at 70; railway officials at 62; mechanics and postmen at 65. A more generous scheme was introduced under the Railroad Retirement Act of 1934, which provided for compulsory retirement at age 65 or voluntary retirement after 30 years of service (Graebner, 1980:81).

In 1934 also, President Roosevelt appointed a Committee on Economic Security, which produced a plan for contributory pensions on European lines, with eligibility fixed at age 65. A recent commentator observes that

the decision to set the age threshold at 65 seems to have been partly arbitrary and partly rational. The majority of existing state old-age

19 pension plans used 65 as the standard age for eligibility, and the most established European programs, especially those of Germany and Great Britain, also used age 65. The committee... accepted that age almost without question, and all its recommendations followed from that basis. Alternatives received only brief attention. President Roosevelt accepted the committee's... proposals without commentary on the proposed retirement age (Chudacoff, 1989:115-16).

The old-age pension proposal was included in a much larger Social Security Bill in 1935, and the choice of age 65 was overshadowed by controversy over other sections of the legislation. None of the congressional committees which dealt with the Bill commented on the matter. Attempts were made from the floor of the House of Representatives to reduce the age to 60, but were voted down (Cohen, 1957:17-20).

Commenting on this decision from a position of hindsight, Chudacoff argues that the effect was to establish age 65 as a benchmark for 'old age', and remarks that although 'in all probability neither gerontologists nor politicians expected that Social Security would rigidify the definition and isolation of old age, the facile acceptance of age 65 created momentous consequences' (Chudacoff, 1989:116).

After 1945, the Social Security system underwent a number of changes. Eligibility for pension benefits was lowered to 62 for women in 1956, and for men in 1971. Graebner, author of a standard work on the history of retirement in the US, attributes the lowered age to a recognition that incentives for older workers to retire earlier would reduce both unemployment and the cost of private pension schemes. As a result of the growth of collective-bargaining agreements between unions and private corporations which included pension plans, the business community reversed its historic opposition to pension schemes involving employer contributions, and supported lower pension ages and increased benefits under the government-backed Social Security system (Graebner, 1980:221-2).

Concern about a 'crisis' in the Social Security system because of the increasing 'burden' of old-age dependency was highlighted during the presidency of Jimmy Carter (1977-81), and in 1983 the Social Security Act was amended to raise the age of eligibility. Acting on the advice of the National Commission on Social Security Reform, the US Congress enacted a package of changes to the system, including extensions of eligibility, taxation of benefits paid to the wealthiest recipients and a phased increase in the age of eligibility. Persons reaching age 62 after the year 2000 would have to wait until age 67 for their pensions; in the meantime, the age of eligibility would rise by gradual steps to 65 (Achenbaum, 1986:6). Ultimately, according to the demographer Samuel Preston, further increases in the 'normal' retirement age may be necessary, along with higher taxes (Preston, 1993:55-6).

20 Eastern Europe

According to Marxist-oriented writers like Phillipson and Walker, retirement ages in Western societies are fixed and varied according to the demands of the capitalist labour market (Phillipson, 1982; Walker, 1983). Unfortunately for this argument, retirement policy in the former Communist countries of Eastern Europe and the Soviet Union has been remarkably similar to their former capitalist competitors. Generally speaking, pension/retirement ages were 60 for men and 55 for women, except in Poland. Since employment was a guaranteed right under Soviet communism, pensions were 'closely shaped to labour requirements in that they were insufficient for many years, driving most pensioners to work' (Deacon, 1992:38).

Coupled with differential ages, the system also discriminated against women because of their labour market disadvantages. As in other parts of the world, women in Eastern Europe are concentrated in poorly paid occupations and are subject to early retirement. According to a Czech sociologist, older women were also disadvantaged because they were constrained to care for their grandchildren and hence had fewer opportunities to augment their pensions by paid work (Siklova, 1990:196).

Another analysis of recent events in Eastern Europe comments on the existence of a 'pre-retirement bracket', composed mainly of women around the age of 50, who were virtually unemployable even under communism and are suffering correspondingly since the collapse of the communist regimes. Once they have qualified for pensions, they are also more prone to poverty because the contributory system meant that they received smaller pensions as a result of their lower wages (Einhorn, 1993:138).

In Poland, a contributory system operated through the Institute of Social Insurance. Nominally, women were eligible at 60 and men at 65. In practice, there were numerous exceptions and women, in particular, were allowed to retire earlier. Pensions were set at about half the average wage, and persistent labour shortages made it possible for many pensioners to continue in paid employment (Millard, 1992:141).

In Hungary, the situation differs because of government policies since the 1960s which permitted a semi- legal 'second economy' based on private enterprise. Many people were involved simultaneously in the state- controlled economy and in the private sector. As a result, many people 'retired early' before the official ages of 60 and 55, and by 1990 this proportion had risen to 19 per cent. They were then able to work in the informal economy, or as part-time employees in state enterprises, while drawing their pensions (Szalai and Orosz, 1992:155).

In summary, according to Barbara Einhorn, the link between work history and social security is common to all East European countries and has not

21 changed since the transition from communism. What has changed, unfortunately, is that inflation and cutbacks of state-provided services have pushed many pensioners below the poverty line (Einhorn, 1993:138).

Conclusion

There is now a growing body of opinion which stresses the artificiality of fixed retirement ages, and their anachronistic character in a world where the most rapid rate of population growth is to be found among people over 60 (World Bank, 1994:10).

Moves to abolish compulsory retirement and to outlaw age discrimination indicate one aspect of governmental response to the ageing of the population. Paradoxically, however, because of chronic unemployment, the situation of older workers has become more precarious. A recent report by the ILO, like the World Bank report already cited, warns about the 'marginalisation' of older workers and the cost to society of a rapid increase in the number of older, inactive people (ILO, 1995:31). Both the World Bank and the ILO call for a much more flexible approach, which requires 'an entirely new way of thinking to break down the traditional tripartition of life made up of preparation for work, work, and retirement' (ibid:54). This presents a major challenge for social and economic policies in the 21st century.

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25 THE CHANGING ROLES OF CHURCH AND STATE IN AUSTRALIAN WELFARE PROVISION

The Right Reverend Michael B Challen Brotherhood of St Laurence

The people of Australia expect the Churches to be active in the care of people, whether they are members or not. This expectation has been formed, not only by the Churches delivering ministries of care over the centuries, but also by the imperatives contained within the teachings of the Christian tradition. While there is a plethora of world views in our contemporary, pluralistic society, Jesus' parable of the Good Samaritan is still known and its thrust is still potent. 'And who is my neighbour?... He that is in need... Go and do likewise.' (Luke 10, verse 29 et seq)

In developing this subject, I need to set some limits. Since I am only qualified to write from the perspective of Christianity, I will not comment upon the undoubted influence the Jewish Church has exercised over the centuries in Western society generally, nor that of other religious communities such as Islam, Buddhism or Hinduism in more recent times within Australia. Furthermore, I wish to acknowledge the less visible but subtle influence Aboriginal spirituality, notwithstanding its suppression by other peoples, does make upon the shaping of perceptions and values of Australians generally (especially in recent years). As one whose Christian awakening, development and deployment has been within the Anglican Church, I must acknowledge its influence in the selection of material for this article. Finally, while it is tempting and perhaps useful to consider this matter within a larger time frame, the title requires me to focus on Australia only following white settlement and more contemporaneously at that.

The Church's practice of care and the consequential interaction with the official instruments of society inevitably changes over time, whether because of changes in government or Church policy or both. Both institutions in any case are influenced by the changing social, economic and political circumstances, with the Church sometimes passively co-operating with the government while at other times acting quite independently and even at variance to the government.

With the first fleet, bringing almost 1000 settlers whether as convicts, mariners or civil servants, was its Chaplain, an Anglican priest of the evangelical tradition, the Reverend Richard Johnson. While some histories regarded this appointment as almost an afterthought, others report that it was the result of direct efforts of Evangelicals within the English Church

26 pressuring the Prime Minister, to the degree that it was made before a Governor was appointed. Governor Phillip preferred the Chaplain to preach more morality and less doctrine (Border 1962). So while Church and State were much intertwined in those first years, the relationship was at the very least ambivalent. In Tasmania, the 'convict chaplains' and 'religious instructors' were virtually civil servants outside the jurisdiction of the bishop and an active part of, and means of, social control.

Early in the 19th Century many Christians provided the leadership to establish 'Benevolent Societies' upon the English pattern to provide shelter, food and support for orphans, destitute women, the aged and infirm. Their income was substantially from the state governments which extended to grants of land. The government's 'social policy was based in free market economics with the central concept of the individual and the family being mutually responsible for each other and with charitable organisations being responsible for those demonstrably in need' (C.S.V. 1992:2)

It was in the second half of the 19th Century that the main Churches established competing agencies which generally focussed on emergency relief, children and deserted wives with not only the purpose of providing basic assistance but also protecting their own from proselytism (ibid p. 4). The well known Wesley Missions, Salvation Army services, St Vincent de Paul and the Missions to Streets and Lanes (in Melbourne) were founded at this time. Such community service organisations were providing the bulk of, albeit ameliorative, care to the needy with considerable government assistance, yet independence. Some might now say that they were doing the work of government. This pattern of paternalistic and crippling care with the passive acceptance of government policies and grants is sadly well illustrated by the Churches' missions for our indigenous people. It was not until the late 1950's that individual Church leaders began to question the structural causes of the alienation, disempowerment and dispossession of Aborigines and Torres Strait Islanders.

While at the level of services the Churches expressed their concern in somewhat inadequate amelioration at the best and generally through a paternalistic mode, there were intellectual movements in Europe which were far more sophisticated and which were concerned with structural inequality. Within the Anglican tradition was the Christian in Socialist Union (F. D. Maurice, Charles Kingsley, Brooke Westcott, Charles Gore and Henry Scott Holland). The stated aims of the Union were to

‘Claim for the Christian law the ultimate authority to rule social practice: to study in common how to apply the normal truths and the principles of Christianity to the social and economic difficulties of the times; to present Christ in practical life as the living Master and King, the enemy of wrong and selfishness, the power of righteousness and love' (quoted by Hollingworth, 1981).

27 Such an outlook and intent led to the rise and fall of various social groups within the Anglican Church over the next 50 years, attracting such intellectual leaders as R. H. Tawney (1880-1962), Bishop Gore (1853- 1932) and Archbishop Temple (1881-1944). Within Australia, the most notable exponents or bearers of such thinking were Bishop Borgmann (1885-1967), Gerard Kennedy Tucker (1885-1974) and Archbishop Sambell (1913-1980).

Comparable but more substantial and sustained social thinking was to be found within the official life of the Roman Catholic Church as evidenced in such papal encyclicals as 'Rerum Novarum' (1891) and 'Quadragesimo Anno' (1931) and 'Pastoral Constitution and the Church in the Modern World' issued by the Second Vatican Council (1965).

Within Australia, as a part of contributing to the reconstruction of the nation after the and Second World War, Roman Catholic Bishops adopted the practice of releasing a social justice statement each September. A convenient review of that social justice tradition has been made by Hogan (1990). The Australian Bishops most recent and substantial contribution to the structural issues before the Australian society is their Common Wealth for the Common Good 1992.

A most powerful force in the bringing together of the Churches, other than the Roman Catholic to form the World Council of Churches in 1946, was the 'Life and Work' movement. This was concerned with the relation of the Christian faith to society, politics and economics. Key leaders were the Lutheran, Nathan Soderblom of Upssala and William Temple of Canterbury. This element is such a vibrant feature of the ecumenical movement that both enemies and friends of the Churches have questioned whether the World Council during the 1970s had lost either its basis for existence or at least its balance between both the personal and the social, the spiritual and the material. This issue became especially controversial in its Campaign to Combat Racism in 1969, especially in South Africa, by which substantial grants for humanitarian aid were made to the African National Congress and its military arm who were sheltering in states across the border.

In 1972, the Australian Churches co-operatively conducted an education program on international economic justice across the country known as 'Action for World Development'. Its aim was to help citizens generally to understand and respond to the urgency of promoting the economy of socalled 'Third World Countries' by the transference of skills and capital together with mutuality in trade, rather than maintaining a dependant relationship of aid. Probably no other ecumenical program since has involved so many people at the local level.

In more recent years, the Australian Churches and the Australian Council of Churches have from time to time released common Social justice Statements. The most well-known, and certainly most controversial, was that of 1983,

28 Changing Australia. Strictly speaking it was a statement with only the authority of the Church's participating agencies, namely their social responsibilities commissions. It made a critique of contemporary social circumstances and prevailing social policies in terms of what the commissions regarded as the values of 'the kingdom of God', stimulating the community and its political leaders to become more responsible for the provision of services as well as minimising the need for the same by addressing the cause through effective policies.

In some instances, notably the Brotherhood of St Laurence, a Church agency has involved itself in both strategies of service delivery and structural critique. In these cases the services have been of an innovative design and when proven to be effective have become a model to shape public policy and thus bring about positive change.

However, in recent years the Federal and State Governments of whatever persuasion have been pressured by economic changes, fiscal constraints and a general assumption to be 'smaller', to withdraw from active service delivery, to reduce funds for community services, to reduce the variety of supports, tighten up conditions of access to them and reduce the social wage. Fundamentally, the shift is from a policy of rights to that of needs. Agencies are required to participate in competitive tendering for a service designed by central bureaucrats and users of services are increasingly under pressure to pay in part or whole. Politicians and bureaucrats are saying that Australia cannot afford the welfare state that it had evolved in the period 1950 to 1970 and still compete within Asian economies. It would appear that Australian governments are promoting, or at least condoning, a policy of residual services.

This dramatic shift in official policies poses critical questions for the Churches in respect of public policy and service delivery. And while these questions have always been present, they are that much harder for the Churches to resolve because they, through reflection and action, have developed a more coherent body of social knowledge and have seen the benefits of that in practice. It is hard to turn back on what you know to be true and good. The Churches need to address these questions not from the strong position of privilege, wealth and power of the 19th Century but now only as one community group amongst others competing for people's allegiances and ears in a very pluralistic and straitened society. Some of these issues are:

· In what way can the Churches act to maintain and strengthen the necessary and just benefits of Australia's welfare state, especially for those citizens who are threatened by marginalisation as it takes its place in Asia? · Do the Churches believe our responsibilities as a nation are met adequately by a shift in public policy from a 'rights' base to a 'needs' base?

29 · On what basis are Church agencies willing to contract with government Departments to deliver community services to ensure the maintenance of standards, adequacy of care and equity of access to the services? · Are the Churches willing and able to deliver the appropriate services for those people and in those places likely to be avoided by for-profit agencies? · How will the Churches maintain an effective and public critique of public policy if they are heavily dependant upon government contracts? · How will the Churches gather more stable funds for innovative services, independent research and advocacy? · In what ways should and could the Christian understanding of the person and society affect the purpose and delivery of a community service?

These questions need to be answered elsewhere. However, in my opinion, the changes that are now occurring in our social attitudes, social fabric and economy raise not only questions of values but, even more basically, convictions about the meaning and worth of individuals and their community. I sense that the community at large is looking for both a context and a lead so that these questions are resolved by consensus. It especially is looking to the Churches to foster a discussion on such fundamentals of values and convictions. Indeed it has been given a divine imperative to do so.

The key question therefore is, if this nation is committed to being an inclusive society, what must the State do to maintain and secure the welfare of all of its people?

While an answer to this question is being earnestly sought, the Churches in addition need to respond to those people on the edge of society whose needs are not met by any residual safety net. However, any such essential ameliorative response must not displace the more strategic action of establishing fair and adequate public policies and programs.

References

ACOSS 1994, Beyond Charity, The Community Services Sector in Australia, Historical Overview, ACOSS.

Australian Catholic Bishops' Common Wealth for the Common Good Conference 1992, Collins Dove, Blackburn.

Border, Ross 1962, Church and State in Australia 1788-1872, SPcK, London.

Church Agencies 1993, Changing Australia, Dove Communications, North Melbourne.

Community Services of Victoria 1992, Welfare as an Industry.

30 Hogan, Michael 1990, Justice Now!, University of Sydney, Sydney.

Hogan, Michael 1993, Australian Catholics: The Social justice Tradition,

Collins Dove, Blackburn.

Hollingworth, Peter 1981, Christianity and Social Order Sambell Oration 1980, Brotherhood of St Laurence.

Van der Bent Ans 1995, Commitment to God's World, World Council of Churches, Geneva.

31 LOVE OR WORK -WAGE OR PENSION*

Doug Kentwell Doug Kentwell is a former Director, Child Disability Allowance and Carer Payments, Department of Social Security

Introduction

Australia invests enormous 'social capital' in the voluntary carer. Unpaid carers of the frail aged, chronically ill and the disabled are crucial to the viability of the Government's aged care policies.

Should this important and valuable capital be recognised and rewarded from the social perspective of ensuring basic income support because the carer cannot be otherwise employed due to their caring role? Or, should it be recognised and rewarded from the labour market perspective because the carer is fulfilling the requirements of full-time award employment and therefore should receive the award wage with its attendant conditions? Perhaps economic and social policy considerations will prefer a middle line where both elements are partly satisfied.

I propose to canvass these issues in this paper. In doing so I must stress that the views presented are a purely personal perspective and do not necessarily represent the views of my employer, the Department of Social Security (DSS).

A labour of love

As most people would appreciate, caring varies greatly in the nature of the commitment, the time, the tasks, and the attendant emotional and physical stress. At times it is almost impossible to catch a break, as you often need to sleep when the caree is asleep, and you can only shop for food, bank, or fill a prescription, if someone is available to give you a few hours break. Sometimes the need to be constantly in attendance or within earshot of the care recipient seems endless, and when you do get an opportunity to see the outside world it is like emerging from a goldfish bowl. But for the majority who commit themselves to this kind of life, it is also a labour of love, a natural part of the personal relationship they had with the care recipient before caring commenced and which they continue to share. To anyone who has read 'Listen to the Carers' it is both love and work.

*The above article is based on an address given by Doug Kentwell at the Carers Association of Australia future policy conference, 'Community Care - the next 20 years' on 31 March 1995. Doug Kentwell is a former carer who has extensive experience in health and welfare administration, having worked at a senior level in Veterans' Affairs, Human Services and Social Security Health, and the Australian Institute of Health and Welfare. At the time of this address he held the position of Director, Child Disability Allowance and Carer Payments in the Department of Social Security.

32 The following chart compares carers by type between the ABS survey 'Ageing and Disability' 1988 with the ABS survey, 'Disability, Ageing and Carers' in 1993. There appears to be a significant decline in spouse/partner carers between 1988 and 1993 with an increase in sons and other relatives and friends. Unfortunately, a direct comparison between these two sets of figures cannot be made because additional information on disability and handicap was collected in the 1993 survey that identified a greater number of people in certain categories.

Value of love?

The value of this love can be measured in many different ways, from numerous personal anecdotes, to empirical costings. For example, the value to the state can be measured by the estimated savings of up to $1000 per fortnight by not having to institutionalise a care recipient. This is recognised by Government and is a fundamental element of the aged care reform strategy.

However, in income support terms, it could be argued that the value has been largely taken for granted in that the economic contribution of the caring role is not recognised. The respective 'activity' obligations of pensioners in Love or work order to receive their pension, range from the sole parent who must have a

33 qualifying child under the age of 16, through to benefits such as job Search Allowance, with its requirement to actively seek work, to Carer Pension, with a legislative scheme that implies 24-hour-a-day 'constant' care of a severely handicapped person.

Fortunately, the 42-day respite provision, the allowance of 10 hours per week for work, education or training, and the rule that the carer can live adjacent to the caree also implies that the carer can at least have some time out to eat and sleep. Some additional recompense exists in the form of the Domiciliary Nursing Care Benefit (DNCB) administered by Human Services and Health. The original purpose of this benefit was to encourage home, rather than institutional care. However, time seems to be transforming this purpose to one more concerned with offsetting the costs of care and symbolic recognition of the caring role.

In hindsight, it appears that the important platform of the aged care reform strategy and the issue of adequate income support for carers, as distinct from services, were never properly considered in an holistic social policy context. In the report of the mid-term review of the Aged Care Reform Strategy 1990-91 there is passing reference to the limited disposable income of carers, particularly after the extra costs of caring are taken into account. It is also acknowledged that the scope for meeting charges for care services appears to be very limited. Notwithstanding this, the report also mentions that 86 per cent of carers were reported as saying they needed no help. The only incomerelated recommendations of the report address the replacement of DNCB with an indexed means-tested carer support payment to be consistent with other social security measures. The report also suggests that the possibilities of linking financing of long-term care to retirement income support be explored. This latter point has been addressed more recently by Economic Planning Advisory Council (EPAC) in the paper by Ross Clare and Ashok Tulpule, 'Australia's Ageing Society', but there appears to have been no further movement to reform DNCB.

Until recently, social security never gave any real focus to carer pension, after all, it was initially a benefit introduced in the early 1980s for male spouse carers as there was no male equivalent of wife's pension. Husbands caring for their disabled wives at home and who couldn't satisfy the activity test for unemployment benefit found themselves with little or no income support. However, if they were in hardship, they could get Special Benefit. Take-up compared to other pension types was so low as to be virtually negligible. Initial take-up was about 3000.

At this point it must be mentioned that the Department of Social Security (DSS), for legitimate reasons, puts carers on other pension types where dual eligibility exists. This accounts for the relatively low numbers on carer

34 pension. The take-up rate started to escalate in 1988 when the spouse nexus was broken, largely in response to pressure arising from the AIDS epidemic with its growing army of non-spouse male carers. However, the design of carer pension still reflects its origins as a spouse payment and this is the primary reason for the pension's lack of flexibility in meeting the myriad number of caring situations that arise today. From 'Listen to the Carers,' the issue of economic difficulties and poverty is now seen by carers as being at the top of their priorities.

Social policy in Australia does not compare income support to a wage on the basis that income support is directed to those in greatest need, which is primarily those with few or no resources apart from their pension or allowance. It is argued that basing payments to carers on the duties they undertake would be inequitable in a needs-based social security system.

Contracted or volunteer carers

But change is in the air. The ranks of the so-called traditional female carer are slowly being infiltrated by a greater percentage of men and the so-called 'contracted or volunteer carers'. Contracted carers are people who have no emotional or family connection to the caree but who qualify for carer pension, receive full room and board in the caree's home, and who may receive a top up to their pension paid by the caree or the caree's family. This may reach $200 per week without affecting their pension entitlement. Workers compensation insurance is taken out by the hirer. This change is being driven by the interaction of an ageing population with labour force trends of women entering and remaining in the workforce in greater numbers.

These cases have emerged both through individual initiatives, such as people needing care advertising for a carer in the paper or posting vacancy notices in their local CES shopfront, and through community options experimentation, funded by Human Services and Health. They raise interesting social policy questions.

For example, if a carer meets the legislative qualification for carer pension, is it legitimate for DSS to also sit in judgment on the methods the caree uses to acquire a carer, as well as any additional benefits negotiated between the caree and the carer? In practice the Department does not, primarily because these areas fall outside its legislative jurisdiction. However, there is a view that these arrangements, by their semi- commercial nature, are inconsistent with the rationale for carer pension, and that case management of all elements of the caring relationship is necessary to ensure, not only that the eligibility requirements for carer pension continue to be met, but also that exploitation/abuse of either the carer or the caree does not occur.

35 Whilst exploitation and abuse are important issues that need to be addressed, the bottom line is that supply and demand are entering the equation. The absence of an emotional or family link between the carer and caree presents a new perspective, that of employer and employee, with the pension forming part of a de-facto under-award wage, but with the employee in an industrial vacuum with no formal rules governing the normal trappings of full-time employment such as hours of work, penalty rates, sick leave, workers compensation, superannuation, etc.

Where does such a carer stand in relation to the other actors in the welfare mix? This may be best illustrated by the following 'welfare diamond' (Evers, Pijl, Ungerson, 1994).

Section 1 is the state sector covering both direct payments and services. Section 2 is the voluntary sector ranging from minimal government assistance to close to full subsidisation. Section 3 is the informal sector covering familial and other established relationships. Section 4 is the open market with negligible government involvement and accessible only to those who can afford private care except where the government may purchase a service for others. The 'contracted or voluntary' carer in Australia currently stands in sector 2 although one could claim elements of sector 4 are also apparent. The extent to which there will be shifts in the future will depend on a number of interacting factors, including the source of the payments, and whether they are direct or indirect, and whether they are targeted to the informal carer, the contracted or volunteer carer, the professional attendant carer, or the care recipient.

To my knowledge, only two States have introduced attendant care awards: NSW and the ACT. The ACT has the Community Services (Home Care) Award 1988, and NSW the Miscellaneous Workers Home Care Industry (State) Award. Both awards are similar in conditions, with the ACT having five classifications ranging from Companion on $820 per fortnight to Personal Carer on $938-960 per fortnight. Both awards enjoy the standard 38-hour week and other standard conditions. Some of these may bring a smile to the informal carer's lips, such as, if an employee is required to sleep over, an additional allowance is payable.

In order to compare the three categories of carers I have set out the direct payments made to each in the following chart. I have included an indication of the current Federal Government subsidies to nursing homes and hostels for comparison purposes. Payments are made to the carer in each case either on the basis of income support or as a semi or full commercial engagement. The most obvious omission is, of course, the indirect cost of Home and Community Care (HACC) sessional providers and health subsidies generally. The middle category of the contract or volunteer carer is seen by many as the Australian equivalent of the controversial emerging trend in Europe of a 'grey' or servant-based economy.

It is obvious that in the Australian context there appears to be little consideration of other options to support care for the chronically ill or disabled in the home, such as payments to the care recipient in addition to income support, tax concessions, earnings disregards or care insurance.

37 AUSTRALIA - DIRECT PAYMENTS TO CARERS (OTHER THAN FOR DISABLED CHILDREN UNDER AGE OF 16) Entitlements Entitlements per fortnight Informal (familial) carer Contract/volunteer carer per fortnight Professional attendant carer

Carer Pension (Wife, Age, Yes $321.60 Yes $321.60 Wage Community Services Widow B,Sole Parent and (Home Care) (Act) disability Support Pension) Award 1988

Rent Assistance (Max. rate, 3 Yes $86.80 No. Not usually Companion $820.00 or more children) paying rent Respite Care $820.00

Pharmaceutical Allowance Yes $5.20 Yes $5.20 Handyperson $836.60

Pensioner Concession Card Yes Yes Home Help $836.60

Low Cost ADLs No Yes Personal $938.60 Carer

Other Benefits · Top-up of Award · Annual Leave Carer Conditions Pension to · Hours of Work total of $400 pf · Meal Money · Room & board · Overtime · Workers Comp. · Public Holidays · Sick Leave · Travel Allowance · Uniforms · Wage Rates · Holiday Rates

38 (Continued over) AUSTRALIA – DIRECT PAYMENTS TO CARERS (OTHER THAN FOR DISABLED CHILDREN UNDER AGE OF 16) CONTINUED Entitlements Entitlements per fortnight Informal (familial) carer Contract/volunteer carer per fortnight Professional attendant carer

Domiciliary Nursing Care Yes $54.20 No. No Domiciliary No. No Benefit established Nursing established relationship Care Benefit relationship

Maximum total Excluding $381.00 pf Plus room $400.00 pf Plus award $938.60pf rent and board conditions assistance

Commonwealth Nursing Home Subsidy in the range of $700 to $1000 per fortnight. Commonwealth Hostel Subsidy in the range of $300 to $500 per fortnight

39 Overseas payments

How does Australia's position compare internationally? For this I am indebted to a study conducted by the European Centre in Vienna, 'Payments for Care, A Comparative Overview', (Evers, Pijl, Ungerson, 1994). This study canvasses the various forms of payments, to the care recipient, the carer, and the contracted or volunteer carer, across 16 countries in Europe, the USA and Canada. Here are some examples:

In Finland a Home Care Allowance is paid to people who take care of elderly, disabled and chronically ill patients. The amount paid is dependent on the amount of care the patient needs. An interesting feature is that it is granted to the care recipient but paid to the caregiver, who must have the consent of the patient.

France has similar circumstances to Australia, in that caring is divided between family carers, voluntary carers directly recruited by the care recipient, and professional carers. However, informal care in France has a double function, to meet care needs and to create jobs. The concept of 'family jobs' has emerged in response to a massive increase in unemployment. This comprises measures favouring the hiring of reduced time workers by families to take on household tasks to look after children or elderly people at home. The family 'employer' can benefit from a tax reduction corresponding to 50 per cent of the total expenditure up to 25 000 francs per year. The objective is to create up to 150 000 new jobs and legalise black market work in the field of personal care. At the beginning of 1993, 180 000 new employing households were registered. It is estimated that 28 000 people have benefited from this scheme. They are organised through the intermediary of 1725 approved associations.

Denmark has a scheme whereby a child living at home who is severely disabled or has a long term disease is eligible for a care allowance paid according to the ordinary income of the caring parent (or family member). Lost earnings are covered whether it is a full-time or part-time job thus equating the allowance to regular wages. All extra expenses caused by the handicap/illness are covered (e.g. transportation, medicine, special diet, shoes, etc.). Denmark also has a scheme known as the 'helper arrangement' whereby attendance allowances are paid to people with severe disabilities living in their own homes who need up to 24 hours assistance in order to live outside an institution. There are other limiting qualifications but the allowance corresponds to the wages of a home helper. The cost of the allowance is often more than the cost of institutional care.

In Flanders, Belgium, there are strict labour laws that apply to any activities performed by a person under the authority of another, including voluntary work. The activity of the volunteer is qualified as a labour contract and labour law applies to the relationship, e.g. minimum wages, official working

40 hours, etc. If another person or an organisation is granting board and lodging to the volunteer, this will be considered to be payment in kind.

In the UK the Government established the 'Independent Living Fund' a few years ago. This is an independent charitable trust but with limited funding. This fund provides cash help to severely disabled people so that they can buy-in personal care and domestic support and thus prevent their move into institutional care. The fund also extends to people not receiving income support but with incomes insufficient to meet their high care costs (Jackson, 1992).

In Europe, it is reported that economic and social factors are beginning to influence the cultural values about obligations between family members. There is evidence that this is also occurring in Australia. There are also signs that carers, particularly volunteer carers, are becoming less altruistic and are beginning to make demands about their conditions. Carers in Australia are now better organised. It may only be a question of time before they also become less altruistic in search of greater recognition.

It is becoming widely accepted that quality community care implies an appropriate mix of services. If Australia considered applying a labour market focus to contracted or volunteer carers, a case management approach with an area based budget holder may be an appropriate model. However, this would be complex and would have significant cost implications which may be untenable in the longer term. Such an approach would need to be carefully trialed on a pilot basis. Similarly, the empowering of the care recipient by providing cash benefits to allow them to purchase their own services, would, like the UK experience, also require careful testing.

The future

Australia is looked on with envy by other OECD countries, particularly those already experiencing the peak in their ageing population. With 50 years still to go before Australia reaches its peak, so to speak, and with the advantage of the experience of those other countries, Australia should have no excuses for getting it wrong. Certain support structures are already in place such as the Aged Care Reform Strategy, and the Superannuation Guarantee Levy. However, there is an understandable reticence towards reform if any additional cost is substantially magnified as the population ages. Whilst economic growth is a key factor in the future capacity of a country to meet the demands of an ageing society, economic uncertainty usually leads to caution and the control or capping of any major growth in benefits.

An immediate compromise in political, social and economic terms might therefore be to retain basic income support for the carer with official recognition of the value of caring and the costs of care in the form of a care allowance in addition to the pension. This allowance could subsume DNCB.

41 Such a package could include limited tax concessions for contributions to care by the care recipient or their family. It could also include strategies to reduce costs of caring, such as subsidised centrally sourced consumables, and greater financial assistance to purchase aids to daily living.

An essential design feature will need to be flexibility. Flexibility to accommodate the different caring mixes that are emerging. This would present a challenge to government because the principles of income support for the individual have, in the past, been conceived along fairly rigid lines. To what extent and under what conditions an income support payment, with its ancillary benefits, such as the Health Care Card could be apportioned between serial carers, week on, week off, for example, will need to be seen.

References

ABS 1990, Disability and Handicap, Australia, 1988, AGPS, Canberra, Cat. No. 4120.0.

ABS 1993, Disability, Ageing and Carers, Australia, 1993, AGPS, Canberra, Cat. No. 4430.0.

Commonwealth Department of Health, Housing and Community Services 1991, Report of the Aged Care Reform Strategy, Mid-Term Review, 1990-91, September, ACPS, Canberra.

Clare, R. and Tulpule, A. 1994, Australia's Ageing Society, Economic Planning Advisory Council, Background Paper No. 37, January.

Carers Association of Australia 1995, Listen To The Carers, The Many Voices of Care: The National Carers Consultation to the International Year of the Family.

Evers, A., Pijl, M. and Ungerson, C. (eds) 1994, 'The Welfare Diamond', adaptation for Payments For Care, A Comparative Overview, European Centre, Vienna. From one presented by Arnold M. Gross 1991, Care for the Elderly: Israel, in Evers, A. and Svetlik, I., New Welfare Mixes in Care For the Elderly, Eurosocial Report 40/2, European Centre for Social Welfare Policy and Research, Vienna.

Evers, A., Pijl, M. and Ungerson, C. (eds) 1994, Payments For Care, A Comparative Overview, European Centre, Vienna.

Chapter 4 'Payments For Care: The Case of Finland', Sipila, J. and Anttonen, A.

Chapter 10 'Payments For Care: The Case of France', Joel, M. and Martin, C.

Chapter 7 'Payments For Care: The Case of Denmark', Swane, C. E.

Chapter 8 'Payments For Care: The Case of Flanders, Belgium', van Buggenhout, B., Put, J. and de Cort, L.

Jackson, D. 1992, 'The Future Development of Community Care in the United Kingdom', ISSA, Social Security Document, European Series No. 18, 'Home Care for the Elderly', Summary of the Proceedings of the Meeting, extract on the Independent Living Fund, Geneva.

42 FLEXIBLE RETIREMENT: SOCIAL AND ECONOMIC EXPECTATIONS FOR OLDER WORKERS

Nigel Patterson and Tammy Wolffs Strategic Development Branch, Strategic Planning Division, Department of Social Security

Introduction

This article canvasses the social and economic implications of retirement age - in this article, 'early retirement' is defined as retirement before age pension age, and 'later' or 'deferred retirement' as retirement after age pension age. It does so in the context of an older population which is growing in numbers (from 8.5 per cent of the population in 1965 to 12 per cent in 1996 to an expected 21.5 per cent in 2031) (House of Representatives Standing Committee for Long Term Strategies, 1992:12), is living for longer, and has higher expectations for better standards of living than previous generations. An attempt is made to reconcile the trend of the 1970s and 1980s towards early retirement, and the growing body of evidence suggesting that in the 21st century this situation will need to be reversed.

Both the benefits and disadvantages of early and late retirement are explored in this article, with regard to the impacts on individuals approaching retirement age, and on the wider community. We examine the likelihood, barriers and incentives of moving towards a society which offers greater flexibility and choice in the decision of when to finally exit the labour market.

Early retirement - the historical context

Retirement as an option available to all workers has been a development of the 20th century and industrialisation (McConnell, 1983:334). Since the late 1960s, when almost 80 per cent of 60 to 64-year-old males remained in the workforce, there has been a progressive move towards earlier retirement. This trend reached its peak during the recession of the 1980s, and continued beyond, so that between 1982 and 1988 less than half of all males between the ages of 60 and 64 years remained in paid work (Howe, 1991:26-27). Reducing the supply of labour by offering voluntary early retirement had advantages for employers who did not have to negotiate large retrenchment packages, for older workers who were able to take advantage of the opportunity of early retirement, and for younger workers who were not facing job loss at a time of high unemployment (Tillsley, 1995:134).

43 Earlier retirement was supported by the State in many countries to alleviate pressure on the labour market and reduce unemployment. This was facilitated through the provision of early old age pensions, relaxation of eligibility for other benefits such as disability or sickness allowances, extending periods of unemployment eligibility in countries with social insurance schemes, and through the tax system in relation to early retirement packages and private pension schemes (OECD, 1995:9).

There has been some recent recognition that the continuing belief that older workers should be the first casualties of reduced workforce sizes cannot be sustained indefinitely, and that this form of age discrimination marginalises them into a reserve army of labour, similar to that experienced by women and migrants. Just as discrimination against these latter groups has become socially unacceptable, it is likely that the increasing size and lobbying power of the over 40s population will result in increasing pressure against the marginalisation of older workers (Mallier and Shafto, 1992:162). There has already been some movement in this direction with recent legislative changes, both at the Federal and State levels, in Australia. For instance, antiage discrimination legislation was announced in South Australia in 1991 and was followed by other state governments introducing comparable legislation. The Federal Government introduced the Industrial Relations Reform Act 1994 on 30 March 1994, prohibiting employers from dismissing an employee on the basis of age, except where essential for a specific occupation. As a further development, in June last year the Federal Government announced the abolition of the compulsory retirement age in the Australian Public Service from 1996.

An era of increased expectations

There has been widespread acknowledgment of, and concern expressed over, the effect of continually improving living standards on the expanding population of retirees. The 'baby boomer' generation of post- war babies were the first to grow up in a society of ever-increasing consumerism and growing expectations. This is the generation that is now approaching retirement, and, as Fogarty points out:

If we accept that the formative period (as regards aspirations, career possibilities, environmental perceptions) is that of later childhood and adolescence, than the generation born... between 1945 and 1955 will present us with the greatest difficulties (1983:24).

Fogarty goes on to postulate that retirees will only be content if their living standards are at least as high as they were during their early working life. The critical question therefore is: can society produce real incomes for older people which will maintain their standard of living in retirement?

44 Central to the decision of when to retire (as illustrated in Figure 1), are considerations of:

· the amount of retirement savings (increasingly superannuation) available: · the level of the age pension safety net; · home ownership or housing equity; · the effect of gender; · other safety net provisions (e.g. fringe benefits); · the ability to benefit from both superannuation and safety net provisions; · employment options available, including workplace pressure/ incentives to retire early; · respective values placed on work and leisure activities;

45 · the availability of paid work or opportunities for leisure after retirement; and · the state of health (including life expectancy) of the retiree and her or his dependents.

Superannuation/investment returns

Income forms a crucial role in the retirement decision. The availability of superannuation and other investments (including private savings, income, real estate, capital gains) to continue to provide for chosen lifestyles is becoming increasingly important in determining the best time for retirement.

While superannuation coverage of the workforce has increased steadily from 41.6 per cent of all employees in 1986-87 to 91.5 per cent in 1993-1994 (ABS, 1995a:181; ABS, 1995b) - and continues to do so, it is becoming apparent that returns from superannuation may not adequately provide for retirement. David Knox (1995:11-12), in his financial analysis of future superannuation payments in Australia, is able to show that increased administrative and insurance costs, combined with slower rates of return due to payouts of retirement benefits to an ageing population, will reduce the rate of return on superannuation investments to retirees. He warns that the likely investment flow from superannuation funds is expected to peak within 10 years and then start declining to a much lower proportion of GDP. He argues that the problems of available funds peaking within a decade reflect demographic changes and the of the post-war baby boomers.

Declining superannuation fund assets have important economic implications regarding national savings and the supply of investment capital, reducing the ability to fund retirement income for an ageing population (1995:11-12, 16). Knox concludes that:

.. it is essential that the Government provide additional structures and incentives to encourage individuals to stay in the workforce for longer periods the recent trend towards earlier retirement needs to be reversed (1995:23).

He suggests that governments may need to provide employment and investment incentives affecting 55 to 65-year-olds.

Since the early 1980s, there have been nearly two million new jobs. Of these just under 50 per cent have been part-time positions, representing a trend also evident overseas. At the same time the proportion of people in full-time employment has fallen. Since 1972 full-time jobs as a proportion of all jobs has declined from around 90 per cent to less than 80 per cent (ABS, 6101.0, 6203.0). This trend to part-time jobs, representing a growing proportion of the total labour market, is forecast to continue well into the next century. While it will be a long time, if ever, before the numbers of part-time jobs equal the

46 numbers of full-time jobs, a growing, sizeable force of part-time workers suggests that it may be much harder for many people to accumulate retirement benefits which will enable them to continue to maintain the standard of living achieved during their working life, let alone consider early retirement in the context of increased longevity.

In addition, there has been mounting pressure on Australian governments to reduce real (if not nominal) wages, which would have the effect of lowering superannuation contributions proportionately, and is most likely to affect lower income earners. Wage reductions have been touted as a means of reducing unemployment, both directly and as a result of moves to increase Australia's competitiveness overseas.

Of further impact on the level of contributions into superannuation funds would be the elimination of penalty rates, currently on the agenda both overseas (particularly in the US and some European countries) and in some Australian States (notably Victoria and Western Australia). The impacts of any such reductions in total take home pay must be seriously considered and accounted for in any calculations of levels of retirement savings.

Future retirement income may be seen as insufficient. Not only because of lower rates of returns by superannuation funds, labour market changes and increases in life expectancy but, as previously noted, because of increases in living standards expectations of the upcoming generation of retirees. Where previous generations had been affected by depression and war, those coming up for retirement have life experiences of a post-war boom and rising consumerism (Eversley, 1983:24-25; Johnson, 1983:146-147).

There is also a concern that people may expect the combination of the age pension and superannuation to provide full or adequate replacement incomes in retirement. The view held by some experts is that it is important to make the community aware that, for a growing number, superannuation will not be '100 per cent additional to the age pension, but rather benefits which will largely be in substitution to it' (Fitzgerald, 1995:9). The 'substitution' impact may be overstated - while some retirees will find their accumulated superannuation significantly reduces or eliminates their age pension entitlement, many will still qualify for a substantial or full age pension payment.

Further, there are currently pressures to allow access to superannuation funds for socially desirable purposes (e.g. housing). If this occurs, there could be two distinct effects, which would need to be more fully investigated. Firstly, the value of benefits on retirement - and hence their contribution to funding a longer retirement period - could drop significantly. On the other hand, the lower accommodation expenses resulting from home ownership may mean that household income could be reduced without significant effect on living standards, i.e. there is imputed income from owner-occupier housing.

47 The social safety net - pressure on Budget outlays

The second critical factor in providing adequate retirement incomes in order to enable an effective retirement decision is whether governments of the next century can continue to provide age pension payments at comparable values of today. Will future governments be able to maintain the age pension at around 25 per cent of average weekly earnings (AWE), let alone increase it to the 30 per cent currently being advocated by older people's lobby groups?

There has been a marked decline in the number and proportion of older males in the labour force which may, should this pattern continue, have a significant impact on labour force dependency rates (as shown in Graph 1). The dependency ratio is used to illustrate the capacity to support the nonworking population by those in the labour force. The graph shows all people aged 0 to 14 years plus people over 15 years who are not in the labour force compared to all people aged 15 years and over who are in the labour force (House of Representatives Standing Committee for Long Term Strategies, 1992:22-24). The primary reasons for the decline in older workers may include:

· significant accumulations of retirement benefits, usually in the form of superannuation; · market incentives/pressures to retire early; · inaccessibility to jobs for the older unemployed; · a generally accessible security safety net; and · the generally high value of social security payments.

The budgetary pressures anticipated due to the greying of the population are well documented and do not need to be repeated in detail. However, it is important to say that there are dangers for government where structural changes to the labour force, occasioned by long periods of relatively high unemployment, cause new expectations in the community - such as early retirement - and then frustrate subsequent attempts to maintain or increase labour supply. The OECD reported that:

By seeking to alleviate short-term problems of unemployment through the encouragement of early retirement, the latter might have been building up expectations which run counter to longer term labour market needs and which also exacerbate the longer term financial problems faced by state social security systems (1995:11).

It should also be noted that it has been shown that in many circumstances, despite contrary beliefs, the provision of early retirement for older workers has not resulted in increased employment and/or promotional opportunities for younger workers (Unikowski, 1995:27).

48 Source: Report of the House of Representatives Standing Committee for Long Term Strategies 1992, Expectations of Life: Increasing the Options for the 21st Century, p. 23, AGPS, Canberra.

The statement also needs to be considered in the context of declining birth rates and their implications for the job market in the next century. A trend to fuller employment is a possible outcome of this factor, reducing - but not eliminating - pressures on budget outlays. Others have predicted the need for a future government to wind back the age pension to a narrower safety net and/or reduce the level of government co-contributions to superannuation (Fitzgerald, 1995:9).

There may be some suggestion that to reduce the attractiveness of early retirement, the value of social security payments also needs to be reduced. A reduced safety net may contribute to longer employment patterns by many older workers, who would continue to work either full or part-time. This is consistent with research which shows how the permanent availability of basic, taxpayer-funded age pension very significantly ameliorates the risk to retirement income overall (Knox, 1994). However, any decisions to 'wind back' payments would have implications for existing labour market participants and pensioners, with the potential for creating a group of older Australians living in poverty due to inadequate safety net provisions. This could result in significant economic and social problems reflected in the community as a whole.

49 Gender-related retirement issues

The labour market experience of women differs to that of men and this is reflected in retirement incomes. Women have traditionally spent fewer years in the workforce, worked fewer hours when in paid employment, had lower paid positions with lower promotional opportunities, and have had less access to retirement income than men.

While changes in attitudes are resulting in higher participation in paid work, higher levels of education, greater workplace opportunities and greater access to private and public retirement incomes for women in their own right, many women are still working fewer hours of paid employment. And they are more likely to interrupt or end labour market activities in favour of family or other caring responsibilities. As Jordan points out:

... changes are poorly understood and their end result unpredictable. They have involved, in effect, a steadily progressive exchange of full-time jobs occupied by males for part-time jobs occupied by females. For the most part, the content of jobs in the two categories is different, and it is not that women have been taking men's jobs but, nevertheless, in some ways they have been securing a fairer share of available employment although public policy has done little more than respond to events neither foreseen nor intended (1995:9).

Further, while women have always been eligible for the age pension at a younger age than men - in recognition of their contribution to work in the home, the lower satisfaction derived from the types of jobs they traditionally occupied, the general tendency for women to be younger than their partners but wishing to retire at the same time, and because of the greater likelihood of retired women to be living in poverty - this is now gradually changing in Australia as a result of a Federal Government policy decision. In the future, age pension age will be the same for men and women (Hutton and Whiteford, 1995:63; SPRU, 1992:2, 26).

Changes to women's employment patterns and sex roles are recent and many are gradual, and the flow through effects to women currently approaching retirement age are unlikely to be significant. But, because they are changing, particular attention must be given by policy makers to ensure that new and relevant issues for women are continually being addressed. At the same time, issues affecting older women will become increasingly important, especially in the context of a growing imbalance in the sex ratio of older people. This will lead to larger numbers of retired women than retired men. This means that any policies relating to the older population will have the greatest impact on women, and therefore needs to have particular regard for them (House of Representatives Standing Committee for Long Term Strategies, 1992:18).

50 Effects on fringe benefits

Ryan, in her research into early retirement and optimal retirement age, found that the preference for early retirement by older workers eligible for an age pension or mature age allowance, was greater. This was due to the perceived value of the fringe benefits associated with these payments, including pharmaceutical allowance, rent assistance and the wide range of State and Territory concessions (including transport and rates) (1995:18). However, where the population receiving fringe benefits expands, the value of those benefits is likely to contract. For example, the 1993 extension of fringe benefits to all age pensioners has already led to some State and Territory Governments reducing the range and level of their concessions (Barber, Moon and Doolan, 1994:136).

Consequently, future Government decisions on the range and value of fringe benefits to be provided, together with the age pension/mature age allowance, may influence the decision of when to retire. Therefore, these need to be considered both in terms of an incentive to retire, and also in ensuring the non-erosion of living standards of age pensioners.

Double dipping

The issues of 'double dipping' is another factor which may influence people's decisions about when to retire. There has been considerable debate in Australia in recent years regarding the extent of this practice by older people. Double dipping refers to individuals tapping into the public purse in two different ways: by receiving tax concessions on their superannuation savings, dissipating their lump sum superannuation benefits (including to fund early retirement), and then claiming an age pension or greater age pension than they otherwise would have been entitled to. The extent to which double dipping is minimised is a measure of the effectiveness of the system in relieving future age pension and concession costs. The available evidence suggests that it is not widespread in Australia - that is, superannuation entitlements are not generally dissipated with the intention of establishing age pension eligibility or increasing the size of the age pension payments (Kalisch and Patterson, 1993:75).

It is important to realise that an important cause for such low level double dipping may be that the average lump sum is relatively small and does not greatly affect age pension entitlements. Up until 1989 around 70 per cent of lump sum benefits were for amounts under $100 000 and only around 5 per cent were for amounts above $200 000. Kalisch and Patterson noted that as coverage increases and lump sum benefits are significantly greater, there may be more scope for double dipping, particularly in the absence of changes to the preservation age, restrictions on the uses of lump sums and changes which improve the interaction of superannuation with the pension income

51 and asset tests. Some of the issues have been addressed, with measures introduced from July 1994 which provide a significantly higher tax advantage to people who take at least half of their superannuation benefits in the form of an income stream.

During the next century, there may be considerable pressure from workers who resent their tax dollars going to support an increasing number of retirees who may have dissipated all or part of their lump sum superannuation payouts and then subsequently claimed an age pension. At the political level a delicate balancing act may be necessary to satisfy these views.

Fitzgerald addresses this issue and argues that in the context of Government co-contributions alongside employer and employee contributions:

... it will become intolerable to the electorate if that money is seen to be going directly into lump sums which are accessed early (and with the first $80 000 or so free of any tax at that point) by people who then go on to qualify for the publicly-funded pension (1995:10).

Future governments will need to monitor the prospect of double dipping to avoid a greater pressure on budget outlays for retirement purposes.

Incentives and pressure for early retirement

While early retirement options may have been welcomed by employers in the 1980s as a means of reducing workforce size with lower costs in terms of payouts to employees and industrial disputes, research suggests employers are realising that they have lost out to some extent in terms of experience and skills of older employees (Taylor and Walker, 1995:143-145). At the same time, there is growing recognition that removal of older workers from the labour market does not necessarily increase employment opportunities for younger people. Research in the United States suggests that the replacement rate (of older workers by younger workers) is less than 50 per cent.

Further, many older unemployed people may not actively seek work because they are discouraged by reduced opportunities, both in terms of actually getting a job and in pay and status. This is supported by evidence that average duration of unemployment is far longer for workers over the age of 54 years than in younger age groups, and by evidence of substantial pay reductions for older workers who accepted employment after displacement from previous occupations (OECD, 1995:38-40, 44).

Ryan (1995:4) maintains that early retirement may involve undesirable social costs, such as the reduced value of human capital and higher budget outlays on retirement. Implicit in her argument is that early retirement will undermine the prosperity required to finance it and other social goals. Moreover, Ryan takes a different stance from Knox, suggesting that as the Superannuation Guarantee Charge (SGC) matures, higher levels of retirement income will reinforce trends to early retirement.

52 Relative value placed on work and leisure

Ryan's research found that attitudes to work and leisure were primary determinants of the age when people retired. She found that early retirement was attractive to those people with a preference, albeit a moderate preference, for leisure over work (1995:18).

This preference was enhanced for those people if they were eligible for an age pension or mature age allowance. However, while the introduction of this allowance from age 60 could make early retirement particularly attractive to people on lower incomes, its existence is less likely to influence the retirement decisions of higher income people.

There have been conflicting research findings. Whilst some studies have shown that most people may favour early retirement as long as their incomes continue to adequately meet their needs (Keating, 1983: 165), and that finances play the determining role in retirement decisions (McConnell, 1983:337), others have shown that many workers would prefer to continue working, both for the financial gains and because they enjoy work or to avoid boredom (Fogarty, 1983:174). In one recent study, DSS market research found that 67 per cent of 118 pre-retirees expressed interest in deferring retirement - if this were accompanied by a financial incentive. The main reasons given by pre-retirees for interest in such a plan were the desire to continue working for longer and having a greater choice of when to retire (Brian Sweeney, 1995:25-26).

A recent study of British retirees revealed:

a great variety of responses which cannot be accounted for entirely by people's ages, background, experiences or even income levels. There are people in their 50s who welcomed retirement and who were only obliged to return part-time to the workforce by financial pressures. There were others, well past the normal retirement age, who could not resist taking up fresh challenges and for whom additional income was of little concern. There were those who welcomed the opportunity to devote more time to life-long interests. Others took up entirely new interests and activities. Some were glad to make their professional and vocational skills available to charities. Others rejected their former occupations almost completely (Mallier and Shafto, 1992:99).

Other research conducted on behalf of DSS has indicated an acceptance by older workers of the need to retire so that younger people could be employed, even though they also felt that their age was not a barrier to productivity (Unikowski, 1995:27).

Transition from work to leisure

There may be a greater inclination to continue longer in paid employment, as a result of later entry into the labour market (due to longer educational

53 spans), increased life expectancy and improved health, which enables people to maintain active and productive lifestyles for greater periods. In fact, many retirees are now finding it difficult to cope with their new circumstances (Fogarty, 1983:180). Surveys have shown an increasing tendency for people to wish to stay in paid employment for some years after their expected retirement age, with perhaps some reduction in the number of hours worked (Fogarty, 1983:174).

Increasingly, there has been demand for a transitional stage from full-time employment to full-time retirement. However, this ideal has not generally been able to be met and has usually meant that:

workers must choose between continued full time employment (during which some pensions benefits are often lost), part time work for relatively low wages, or complete retirement. Faced with these limitations many workers choose complete retirement (Encel, 1992).

Many researchers and international bodies (such as the World Bank, OECD and ISSA), suggest that the next century will be characterised by patterns of greater part-time employment, less full-time employment and more frequent job changes than has been the case for most of this century. Many workers may also experience periods of unemployment dispersed throughout their working lives.

There are two important points to be made here if these suggestions are correct. Firstly, as noted before, it means for many that retirement benefits will be less than if they had been in full-time employment. Secondly, this changed pattern of employment means there is already an increased amount of leisure time, so that there may be less reason or desire to retire early. What seems likely to happen is that people will want to gradually reduce their number of working hours on or before retirement age, and so continue to be active in the labour force on a part-time or casual basis beyond age pension age.

Commentators are now suggesting a transitional stage results in a greater ability to adjust to retirement, allowing people to develop new interests and ease out of the structured routine to which they have become accustomed (Mallier and Shafto, 1992:91). There are, however, obstacles to this transition which need to be overcome.

Current attitudes (reflecting age discrimination) portray older workers as less productive, with lower adaptability to change or to learning new skills. Overcoming these difficulties means dealing with current social attitudes which shape the prejudices of employers. Those groups that have been discriminated against in employment, such as women and migrants, have had some success through the application of pressure, supported by antidiscrimination legislation (Mallier and Shafto, 1992:162). Older people form a significant lobby group and should be able to follow this example, and could expect similar anti-discrimination legislation, such as that proposed by the

54 former federal Attorney-General in February 1995 (Canberra Times, 15/2/95:5). The lobbying abilities of older people should be enhanced by the difference in characteristics of later generations of older people to their predecessors, which are not only physical, but related to other life experiences, and which may empower them accordingly:

For example, there will be significant differences between those entering old age in the 1970s and those entering old age in the 1990s. The latter... will be more highly educated and articulate, and better off financially because of superannuation, home ownership and dual incomes. In particular, the women among the 1990s cohort will be more socially and politically aware than their sisters of the 1970s groups, and they will also be used to a greater degree of social and financial independence (House of Representatives Standing Committee for Long Term Strategies, 1992:7).

In addition, much of the argument for early retirement, and the practice of retrenching older workers first, has been based on prevailing attitudes about the continuing capabilities of older workers, including their abilities to adapt to changing conditions and to learn new skills. However, evidence suggests that learning capacities are not reduced as people grow older as long as they are motivated or interested in the subject matter and believe they are receiving value from the training provided (Johnson, 1983:144).

It has also been generally accepted by employers that there is less value in training older workers in terms of the remaining period to exercise new skills or knowledge (OECD, 1995:27). However, there is evidence that the maximum usage of training is likely to be 10 years, which would suggest that 'training a 55-year-old is as likely to offer as good value as training a 25-yearold' (Mallier and Shafto, 1992:61).

There has been some recent experimentation with the employment of older workers which has proven to be successful. Two examples from Britain demonstrate strong positive outcomes. The first is a retail outlet whose entire sales staff are over the age 50 years. This outlet was found to be 18 per cent more profitable than the average of five similar stores (Mallier and Shafto, 1992:69). The other example is a food retailing company which ran a recruitment campaign for employees of 55 years and over. The company reported that:

... older workers provide superior customer service. They are less inclined to go absent for trivial reasons and thus have a better absenteeism record. Also they have a stabilising influence on younger employees who tend to prefer to go to older colleagues rather than supervisors when they have problems (Mallier and Shafto, 1992:69).

However, there are few instances where the practice of recruiting older workers is occurring, and most of the firms in Britain doing so are limiting opportunities to the lower end of the skills range:

55 ... it was not expected that they would progress substantially... Some firms explicitly ruled out their movement beyond first-line supervisory positions (OECD, 1995:40).

Longer participation in the workforce may be due to economic necessity, or it may be due to a need for feeling valued and the desire to make a continued contribution to society. There may be alternatives to paid employment to achieve this, but a great deal of development would be required to offer unpaid/voluntary alternatives which would attract as much value by society as paid work, and which would allow the continuation of a challenging lifestyle (Johnson, 1983:152-154).

Health as a consideration in retirement decisions

Research has indicated that workers' health, and the physical demands of work on their health, is an important factor in the decision to retire:

In a study of 145 British male factory workers, eight out of 10 of those who reported 'poor' health wanted to retire, whereas seven out of 10 reporting 'good' health wanted to continue working beyond the pensionable age... Those who worked in physically demanding and stressful jobs were more likely to prefer early retirement (McConnell, 1983:338).

Although there are many more numbers of older people, the ageing process itself may be slowing down. Not only in terms of people's life expectancies, but in their overall quality of life and in their good health continuing for longer (White Riley, 1992:26-27), resulting in improved lifestyles, longer periods of independence and a lower reliance on the health system (Johns, 1983:145). From the social security perspective, a trend analysis (by age group) of numbers receiving disability support pension should be a pertinent indicator of these issues in the next few decades.

Health as a reason for retirement is not necessarily limited to people's own physical wellbeing, but extends to the necessity to undertake caring responsibilities. The possibility of the need to provide full-time care for partners or parents increases with age and many older workers may feel compelled to leave the labour market for this reason (OECD, 1995:46).

International developments

The issues we have discussed represent a challenge which is being faced by most industrialised countries. Accordingly, it is likely that during the next decade, in a similar trend to that overseas, Australia will see a number of structural changes which will affect people's retirement decisions.

A number of governments overseas have already signalled their intention to increase the age at which age pensions may be taken. In the US the Government has announced that the retirement age for benefits will be gradually increased from 65 to 67 commencing from the turn of the century.

56 Similarly, Japan, France and Spain have increased the number of years of (social) insurance required to qualify for a full pension (OECD, 1995:73).

As well, in some countries where there is a lower retirement or age pension age for women, there has been a movement to raise that age to the same age of retirement as for men. This process has already started in Australia, and the UK has announced it too will be raising the retirement age for women from 60 to 65 years. As a salient example of the likely changes, in 1995 the Australian Federal Government announced the abolition of the compulsory retirement age of 60 and 65 years for Commonwealth public servants.

It should also be noted that around 12 OECD countries have public retirement arrangements which allow deferral of benefits beyond the normal retirement age (Table 1). These developments suggest an attempt by governments to ameliorate current and future pressures on trends in their budgets.

Flexible, later retirement - an alternative

The combined effects of an ageing population with early retirement and a greater life expectancy may be offset somewhat by factors such as:

· compulsory superannuation providing at least partial income support in retirement; · increased female workforce participation offsetting some of the effect of increased numbers of pensioners (Tillsley, 1995:134); · lower birthrates, allowing some redistribution of resources from the very young to the very old (Benjamin, 1983:37); · improved health among older people, particularly younger retirees, which may permit longer independent living arrangements and less strain on health services (Johnson, 1983:145); · improved health meaning longer life expectancy for men, and consequently having the effect of increasing the number of two-person retired households, once again facilitating longer independent living (Eversley, 1983:15); and · non-labour force contributions of retirees, such as provision of voluntary services, child care for family members, etc.

However, account must also be taken of the growing tendency for later entry into the workforce due to increased duration of education. This means that duration of labour force participation may be even further reduced to the extent that people, as has happened in some European countries in recent times, may spend less than half their lives in paid employment. This is bound to place increased pressure on workforce participants for income support, and health and other services. Alternatively, or more likely in conjunction with this trend, will be a demand for phased or later retirement, particularly as the efficacy of accumulated retirement funds assumes greater saliency.

57 TABLE 1: DEFERRED PENSION ARRANGEMENTS

Country Normal Calculation of Maximum retirement age deferral incentive deferral Austria male - 65 actuarially to the maximum female - 60 increased allowable contribution ceiling Denmark 67 5% every 6 months limit of 30% for supplementary pension1 Finland 65 12.5% per annum 5 years France between after 65 (if contribution to the maximum 60 - 65 ceiling not reached) allowable 2.5% per quarter contribution ceiling Germany 65 0.5% per month until age 672 Luxembourg 65 actuarially increased 3 years if 120 months credited employment at 65 Norway 67 no incentive 3 years Spain 65 no incentive none specified Sweden 65 0.6% per month 5 years Switzerland male - 65 actuarially 5 years female - 623 increased United male - 65 7.5% per annum 5 years Kingdom female - 60 (to (to about 10.5% be raised to 65) from 2010) United 65 (to be 0.25% per month5 5 years States4 raised to 67) 1 Denmark has a two-tiered system, a flat rate State Pension and a service-related Supplementary Pension. Only the service-related payment attracts the deferment increase. 2 This limit will be removed by 2001. 3 There is a move towards a common retirement age of 63 or 64 years for both sexes. 4 The US system rewards delaying early retirement by increasing benefit by 0.55 per cent per month between the ages of 62 and 65 years. 5.This will gradually be increased to 8 per cent per annum. Sources: OECD: 1995; Moorman-Scrivener and Terry: 1995.

58 There is a sustainable argument that later, or more flexible, retirement will be the natural outcome of expected social and labour market changes. Also, the historical notion that 'normal' retirement age is defined as the age at which an age pension is available will be replaced by an age pension age that is tied to a band width rather than a specific age, so that the amount of pension is determined by the age of retirement (Mallier and Shafto, 1992:99). For instance, instead of an age pension age of 65 years, there may be a band width of ages 60 to 70 years, with younger retirees receiving lower rates of pension than those who choose to retire later.

While not advocating a return to periods where there were very few years of retirement, and even less healthy years to enjoy it, the contention of this paper is that the trend to earlier retirement in Australia, evident during the 1970s and 1980s, is not sustainable in the context of the mix of social, political, economic and lifestyle factors expected in the 21st century.

Given concerns about the social costs (displacement, alienation, dependency issues, etc.) of early retirement, it is our belief that future governments will need to examine these in increasing detail and provide incentives to reduce them, such as later retirement, transitional retirement and/or promoting the value of unpaid work.

Superannuation benefits may fail to provide or maintain standard of living expectations for many retirees. Moreover, retirees will find that higher benefits are needed to adequately fund a longer retirement phase than that experienced by their parents or grandparents. There is also a danger that as the ageing of the population continues to place pressure on available resources to meet the needs of the pension age population, there may be a temptation to 'wind back' the age pension.

On the other side of the equation, providing jobs for the older unemployed will involve a cultural shift by employers to recognise the value of these workers. This will be a move away from both facilitating earlier retirement to reduce workforce size, and the treatment of older workers as a reserve army of labour.

Understandably, due to recent trends to earlier retirement, there has been a lack of research and widespread discussion taking place about a possible trend to fuller employment in the next century and the effect this would have when people retire. A trend to fuller employment would have two implications for potential retirees. Firstly, there would be a decrease in government outlays on unemployment and ancillary benefits (there may also be a decrease in disability support for injured workers with a movement away from heavy industrial and manufacturing industries). This would mean that greater resources would be available for social security recipients including age pensioners. Secondly, full employment and increased demand

59 for labour would give older people the choice of continuing in the workforce for longer and delaying retirement if they wished.

Whatever patterns develop, the situation is unlikely to be clear cut.

Retirement trends may not continue to reflect early retirement, nor may there be a popular movement towards later retirement. The reality could be a more flexible, phased retirement age, with greater choice based upon numerous individual considerations including: financial incentives, lifestyle choice, health, type of employment and availability of work.

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Unikowski, Isi 1995, Departing for a Life of Sunshine: Background to the Seminar on Early Retirement in Australia, paper presented at the Seminar on Early Retirement, 14 December 1995, Department of Social Security (unpublished).

Walker, Alan 1983, 'Comments on Chapter 6', in Fogarty, Michael (ed) Retirement Policy: The Next Fifty Years, Heinemann, London.

White Riley, Matilda 1992, 'Aging in the Twenty-First Century', in Cutler, Lane E., Gregg, Davis W. and Lawton, M. Powell (eds) Aging, Money, and Life Satisfaction: Aspects of Financial Gerontology, Springer Publishing Company, New York.

62 SOCIAL SECURITY NOTES

Ian Warman, 'Sole Parent Pension reviews'

Cheryl David, 'Best practice and continuous improvement in the Department of Social Security'

Susan Edgerley, 'The use of market research in developing the Department of Social Security's customer information products'

Kate Chan, 'Parenting Allowance'

SOCIAL SECURITY JOURNAL

JUNE 1996 SOLE PARENT PENSION REVIEWS

Ian Wannan Sole Parent Pension Section, Sole Parent Program Branch, Family Programs and Services Division

Introduction

This paper provides an overview of the review process for Sole Parent Pension (SPP) and discusses the rationale and benefits of requiring sole parent pensioners to regularly complete a Sole Parent Review (SPR) form.

Overview of review process

All claimants for SPP are interviewed before payment is granted. Following are a range of review processes after grant to ensure that payment remains correct:

· All sole parent pensioners complete a review form at four, eight and 12 weeks after grant and every 12 weeks thereafter; · 70 per cent of sole parent pensioners are interviewed either eight or 12 weeks after grant, depending on the likelihood of a change in their circumstances; · sole parent pensioners who have a child born more than nine months after grant of SPP are reviewed by interview; · sole parent pensioners may also have their living arrangements reviewed to determine whether the person is a member of a couple; and · there are a range of other reviews which include data-matching reviews, reviews conducted by mobile review teams and other risk-based selective reviews.

Rationale and benefits of review form

SPR forms were introduced from November 1986 as a Budget initiative. Prior to this, sole parent pensioners were reviewed in the same way as other pensioners through the Pensioner Entitlement Review (PER) form, which was completed on a much less frequent basis (i.e. annually or less frequently). A separate review process for sole parent pensioners was adopted recognising the greater likelihood of changes in circumstances occurring relative to other pensioners, and the need to ensure that administrative processes were sufficiently tight so that outlays on Sole Parent Pension were safeguarded. In relation to sole parent pensioners, there are community views and sensitivities making it particularly important for these processes to be apparent in order to avoid community concern. Payments to sole parent pensioners must have adequate controls in place.

65 As noted above, an SPR form is completed at four, eight and 12 weeks after grant of SPP and every 12 weeks thereafter. The increased frequency of review in the first 12 weeks after grant of SPP recognises the higher degree of change in this period, e.g. reconciling with partner, commencing employment, etc. The SPR form is a complete review of those circumstances which may affect the person's entitlement. This includes details of income from employment or other sources, maintenance, children in care, rent and living arrangements. The assessment of living arrangements is particularly important since it can completely change qualification. Whenever a sole parent pensioner has been sharing accommodation with a person of the opposite sex for eight weeks or more and one of seven additional criteria exists (e.g. a child of both also lives in the residence) the Department will generally need to conduct a special review to assess whether a marriage-like relationship exists.

There are also other less apparent benefits to SPR forms. The SPR form process is similar to fortnightly Job Search and Newstart Allowance continuation forms in that payment will not continue if the SPR form is not returned. Prior to SPR forms, positive action by the customer was needed to bring payments to an end, e.g. by advising the Department of an event causing loss of entitlement. Customers can now voluntarily cease receiving payment by not returning the SPR form. This can help a person to avoid prolonging the incorrect receipt of payment which might occur if he or she needed to advise the Department. There were 123 042 cancellations of SPP in 1994-95. Of these, 5182 were automatic cancellations due to the non-return of the SPR form.

The existence of regularly completed SPR forms also assists in action taken where incorrect payment is detected. The SPR forms provide documentary evidence which will aid debt recovery and prosecution action where appropriate.

The SPR form is complemented by the other review initiatives, including the selection of 70 per cent of sole parent pension grants for a review interview at eight or 12 weeks after grant, based on the likelihood of a change in their circumstances affecting their pension entitlement. These selective post-grant review interviews are further recognition of the greater extent of changes which occur in the period shortly following grant and continue to be important for providing savings in SPP outlays. The percentage of SPP grants reviewed were increased by 20 per cent from 30 September 1994 as a 1994-95 Budget initiative. The part year savings resulting from this increase were $3.29m in 1994-95, and the full year estimated savings for 1995-96 are $13.17m. The total savings achieved (i.e. for 70 per cent of grants) were $43.02m in 1994-95 and estimated savings for 1995-96 are $59.01m.

66 In the absence of frequent reviews, the Department would have to rely on unprompted notification of changes in a timely manner, and this could not produce the same results as regular reporting. Given the comprehensive nature and regularity of SPR forms, it is generally not possible for sole parent pensioners to be overpaid unless they misrepresent their circumstances in writing. In the absence of regular reviews, it would be more likely for incorrect payments to be made. Customers may fail to notify changes for many reasons. It may occur unintentionally or through ignorance. It can also occur because it is easier for a person to 'slide into' receiving payments incorrectly by not telling the Department of a change than it is to openly make a false written statement. The SPR form is a constant reminder of the need to report changes and that penalties exist for false statements.

There is, of course, a large number from each batch of forms which do not result in any change to entitlement. This is not surprising given that every sole parent pensioner is being reviewed on a regular basis. However, such an approach treats all sole parent pensioners equally and assists in maximising the reporting of changes and the consequential changes to payments in a timely manner. SPR forms, along with other measures such as specific admission procedures and selective review interviews for sole parent pensioners, assist in maintaining public confidence in the integrity of the Sole Parent Program.

67 BEST PRACTICE AND CONTINUOUS IMPROVEMENT IN THE DEPARTMENT OF SOCIAL SECURITY

Cheryl David Best Practice and Customer Information Section, Customer Focus Branch, Customer Service Division, Department of Social Security

Introduction

In September 1995 the Department of Social Security's Corporate Management Committee endorsed an Operational Framework for Continuous Improvement in the Department. On a broad continuum this grouped together the concepts and activities of setting standards, benchmarking, best practice and re-engineering.

Subsequent to this, the Department of Social Security (DSS) carried out a considerable amount of work to address quality issues. However, the approach to continuous improvement was ad hoc; there was no clearly articulated strategy, measures were uncoordinated, efforts were duplicated and the adoption of performance improvement measures were patchy. The outcomes of many existing quality processes were not fed back to National Program Managers, so their success could not be evaluated in an integrated way. The challenge was to unite the disparate elements contributing to quality across the Department and link the narrow focus on processes with the broad understanding of how a quality approach is relevant to all staff. A framework for continuous improvement had to integrate each of the components of the quality process - quality assurance, best practice, benchmarking against the best, audit, training, etc. - to maximise their contribution and minimise goal displacement effects.

A major change in culture will be needed for sustained results from continuous improvement. If continuous improvement is to work for DSS, the profile, understanding and commitment to quality must be raised via a corporate philosophy which sets the rules, recognises and rewards innovation and takes account of resource implications and savings. Staff and managers must be empowered by being given a clear picture of their future organisation and the tools to create it. Continuous improvement must apply to all aspects of Departmental operations, program related and corporate, and must be considered in the broadest context of change, including organisational structures, reviews, technological opportunities and the introduction of Work-Based Teams (WBTs).

68 DSS Strategic Plan

The pursuit towards best practice at an agency level has been reflected in the DSS Strategic Plan 1995-2005. The Plan is 'the Department's road map for the next 10 years. It includes a revised Departmental Charter which underpins all the Department's undertakings, values, goals and a set of outcomes against which success can be measured'. It is also 'the cornerstone for all supporting planning activities undertaken within the Department. It identifies some immediate priorities and provides the overall direction for the development of program and business plans'. Importantly, a key priority identified in the plan is the 'application of best practice and process improvement' with innovation being highlighted as part of one of the values that underpin the Charter.

The Department has a range of measures in place to support continuous improvement, as well as benchmarking and various national, Area and local best practice arrangements.

A number of major reviews that currently support the concept of continuous improvement include:

· High Level Strategic Reviews of Program Management, Corporate Values and Future Service Delivery Structures; · Strategic Directions for Management Information in DSS; · Resource Management in DSS - strategic overview; · Work Practices - A Concept Paper; · Joint Review of Job Redesign; · formulation of National Program Plans and associated Business Plans in the network; · recent initiatives in the industrial arena; · development of holistic performance standards; · Quality Assurance (QA); · Work-Based Teams; · Audit; and · Training.

In developing any framework for Department-wide application, it is important that staff be involved in its formulation. The consultative mechanisms which have been put in place have brought views and opinions from a broad section of staff in the Department. To date, more than 150 Regional, Deputy Area and Area Managers have been contacted to raise the level of awareness of issues dealing with best practice and continuous improvement, as well as seeking their views on the most effective application of these concepts to the Departmental environment.

69 Feedback on a number of preliminary discussion papers concerned with guidelines for WBTs (24 February 1995) and an alternative strategy for Best Practice (28 April 1995) has been obtained from a wide cross- section of the organisation as a lead into face-to-face discussions.

In May 1995, a cross-section of managers from Regions, Areas and Divisions participated in a workshop to identify the needs and share the experiences of the Network staff in supporting and promoting a culture of continuous improvement. The workshop also discussed the range of possible practical measures for spreading and adopting best practice throughout the Department. Small-group sessions have also been held with staff at the AS01 to AS06 level in one Area to canvass similar issues and views from a crosssection of operational staff.

This preliminary work led to the formulation of a discussion paper on Continuous Improvement that was considered by the Program Coordination Committee (PCC) in August 1995. Following on from this, a workshop with a number of Area Deputy Managers (ADMs) was organised to gauge their reaction to the proposal that would see ADMs assume a significant role in the ongoing facilitation of continuous improvement initiatives.

The issues identified from these consultations have covered wide-ranging areas of the Department's operations in the pursuit of a continuous improvement program. They touch on matters related to structural and organisational issues, culture, as well as managerial and staff support and development.

Importantly, the joint Review of Job Redesign has played a significant role in getting 'continuous improvement' on the agenda. During March-May 1995, the Joint Working Party (JWP) undertook an extensive consultation process across the network to identify the 'issues' most relevant to staff and which might then be addressed in the job redesign process. The JWP visited 87 Regional Offices (ROs), Department of Social Security Offices (DSSOs), Mobile Review Teams (MRTs) and Area Executive teams. During these visits they held discussions with approximately 1270 staff. The outcomes of this consultation process are detailed in the JWP's 'Issues Paper' which was released in June 1995.

The Operational Framework for Continuous Improvement in the Department operates on three different levels - national, Area and Regional. The link between continuous improvement and corporate planning is provided by program and business plans. These guide the identification of processes targeted for best practice review to link continuous improvement to national priorities. At Area and Regional level, results against the program performance indicators are used to identify best practice exercises to be included in business plans.

70 Overall responsibility for continuous improvement lies with the Corporate Management Committee (CMC) and the PCC. The PCC monitors the national program of continuous improvement work through the program plans and distils the information on activities obtained from the Area and Regional network for presentation to the CMC. The PCC selects those activities which have national application and formulates a national program of work for the Department to undertake. The CMC endorses best practice and monitors the coordination of continuous improvement measures, ensuring that these remain effective at national, Area and Regional level. It also makes decisions about the Department's proposed program of work put to it by the PCC.

National activities

1. The Department has engaged the services of an external consultant to assist in the examination and implementation of the job Redesign exercise and associated matters. The consultant will also advise on strategies which may be pursued to engender a culture of continuous improvement. The consultant, URCOT (Union Centre on Organisation and Technology Ltd), will provide a full report on Engendering a Culture of Continuous Improvement which will be considered by the Joint Steering Committee on Job Redesign.

2. A Continuous Improvement Network of Senior Managers, representing all parts of the organisation, has been created. The purpose of the network is to foster a culture of continuous improvement in the Department by sharing information of Area and local activities and, developing practical ways of promoting and adopting new initiatives at regular meetings convened by Customer Service Division (CSD).

3. An 'expo' showcasing continuous improvement activities has been completed.

4. The Department is presently undertaking a series of activities nationally, including:

· best practice reviews such as Job Redesign and work on Integrated Activity Management; · program plan activities detailed in the 1995-1996 Program Plans; and · possible re-engineering exercises of Disability Support Pension, Sickness, Newstart and job Search Allowances.

Initiatives of this magnitude, having a Department-wide application, will continue to be driven and coordinated from National Administration, although Areas will continue to be asked to take part in the initiative's implementation and development. However, should an Area be interested in developing proposals of general application, that Area will of course do so and advise National Administration accordingly. The 'sponsor' of the initiative could remain, for example, the Family Programs Division if the

71 issue dealt with family end of year processing best practice or the Customer Service Division if the initiative concerned itself with activity management. The results of that Area's work may then be implemented nationally on CMC endorsement, after an appropriate validation process has been applied. The issue of organisational ownership or 'sponsorship' of initiatives will continue to need careful consideration, particularly in those cases where the initiative spans a number of payment programs.

Community Public Sector Union (CPSU) involvement in the formulation and application of these initiatives will continue to be achieved through the existing forums of the National Consultative Committee (NCC) and the National Resources Allocation Consultative Committee (NRACC).

5. CSD coordinates continuous improvement measures to ensure a balanced, consistent approach across programs, effective coordination across the network and effective delivery and information systems. Activities undertaken by CSD include:

· consultation with National Program and Network Managers to ensure that continuous improvement activities support, and are integrated with, the program and business plans and are more consistently applied across the Areas; · development of a strategy to ensure significant initiatives/proposals for change emerging from continuous improvement activities are fed back into national programs; · in conjunction with National Program Managers, revision and expansion of the DSS QA package to better cover the range of work processes and payments, and enhance the sample depth of the information. This will be effected through the Job Redesign Review; · review of the roles of ADMS, Performance Monitors and Change Managers to ensure a clear focus for continuous improvement measures at Area level; and · in consultation with the National Program and Network Managers, review of the service standards to assess whether the performance indicators remain appropriate or need to be supplemented.

6. National Program Managers are responsible for ensuring continuous improvement measures achieve balanced outcomes against program objectives and program process standards. They:

· include in the program plans, intentions to undertake national level reviews of process and process standards via best practice, benchmarking, re-engineering and program evaluation; · review performance indicators to ensure that outcomes against the program objectives and program process standards are balanced and measurable;

72 · aim to ensure QA, audit, benchmarking, best practice and process reengineering are fully complementary in achieving program objectives; and · contribute to redeveloping QA to allow these tools to be used by all levels of the organisation to support and assess performance against the program objectives.

7. The Department is experimenting with adopting an alternative strategy for validating best practice to complement the traditional approach. The detailed operations will be the subject of further consultation and will be settled as part of the implementation plan. It is envisaged that best practice exercises will identify in detail those procedures which must be adopted universally (and which are essential to meeting standards of proper administration), and those which are recommended but which could be varied locally if there were good and specific reason to do so.

Several strategies are being considered to provide a clear process for promulgating best practice. Some of these include:

· an electronic register of local, Area and national best practice exercises; · mandating adoption of best practice exercises identified as having national significance, with scope for local interpretation, only where that produces the same or better outcomes; · ensuring that technical training modules reflect best practice; · ensuring performance and performance monitoring is tied in with best practice; · providing corporate recognition of good ideas, for example, letters or certificates signed by the Secretary, or broadcasting success stories on corporate TV (including interviews with the staff who originally suggested the idea), awards for good performing offices, both on an Area basis and on a national basis; and · establishing criteria for comparison as well as detailed processes so that offices could establish whether their practices were best practice.

8. In the short term, in the area of training:

· giving immediate attention to providing WBTs with training in process analysis and other support requirements; · ensuring that key personnel in the organisation, who are given specific roles in promoting continuous improvement, must be competent in motivating and managing change, risk assessment and in assessing best practice to ensure balanced outcomes; and · ensuring that managers at all levels of the organisation are comfortable with, and ready to encourage and manage staff, who are empowered to change work processes and Work environments.

73 In the medium to longer term:

· revising staff competencies to include process analysis; · revising technical training modules to balance process with rationale and problem solving skills; and · continuously updating technical training modules to reflect best practice.

9. In consultation with Areas and Regions, National Program Managers are re-specifying management information requirements in conjunction with the re-development of QA, and the service standards.

Area activities

1. Area Corporate Management Group meetings review and endorse proposals for best practice exercises, assess results, determine whether Areawide implementation should be pursued and elevate proposals to National Administration.

2. An ADM is the key facilitator of continuous improvement, supported by other key staff within the Area. ADMs:

· ensure best practice exercises are included in Area Business Plans on the basis of results against QA, client service standard reports, etc., or in support of the key areas of focus of the program and business plans; · ensure strategies are in place to coordinate best practice exercises across the Area, including Area-wide application of local initiatives and implementation of national initiatives,- · report local best practice with possible national implications to CSD; · coordinate and support the work of WBTs in process review; · take personal responsibility for being agents of change; and · meet periodically with other Area ADMs and Divisional staff to share information about Area and local activities.

3. The ADM in each Area provides a link between regional-based WBTs and National Administration by:

· assessing whether local WBT activities have Area and/or national implication; · coordinating Area-wide application of local initiatives; · coordinating national initiative implementation throughout the Area; · informing National Administration of any Area activity which has either present or potential national implication; and · national information sharing of Area and local activities at half-yearly meetings with other Area ADMs and Divisional staff.

74 4. Change Managers are a valuable resource for ADMs in applying and validating initiatives throughout the Area. Other resources such as the Systems Support Group are involved in the development of design teams and of a clerical environment. CPSU consultation continues to be maintained through the existing forums of the Area Consultative Committee and the Area Resources Committee.

Regional activities

1. At Regional level, business plans include best practice/benchmarking exercises where results against client service standards, QA, audit reports, etc., suggest room for improvement, or in support of key areas of focus in the program and business plan:

· offices not meeting service standards would put in place strategies to improve performance (including conducting best practice exercises), following consultation with the Performance Monitor and Change Manager; and · WBTs would identify possible areas of process improvement in accordance with the business plans, prepare business cases and conduct best practice/benchmarking exercises.

2. Staff are encouraged to contribute ideas and suggestions designed to improve work processes, reduce workloads and improve customer service in their workplace through the medium of the Innovative Ideas Scheme.

3. WBTs are operating throughout the network in various forms. The teams' work in development and implementation of local initiatives is presently being coordinated by the Regional Management team that includes CPSU workplace delegates. This process will continue under the framework proposal. Local management judgment will continue to be made about whether the WBTs' activities have wide-spread application and are therefore communicated outside the office. The WBTS, however, may choose topics of work which have Area or national implication or have a direct relationship with those initiatives already identified at the national level. The ADMs provide the teams with a contact or link to the Area or National Administration.

75 THE USE OF MARKET RESEARCH IN DEVELOPING THE DEPARTMENT OF SOCIAL SECURITY'S CUSTOMER INFORMATION PRODUCTS

Susan Edgerley Information Research and Project Support Section, lnformation and Public Relations Branch, Customer Service Division, Department of Social Security

Introduction

Market research is best described as a process of collecting information about the behaviour and/or attitudes of consumers of a product or service by some form of questioning. There are two branches of market research: quantitative and qualitative. Quantitative research uses carefully selected statistically representative samples with the aim of making an estimate of the attitudes or behaviour of the relevant population. Qualitative research usually focuses on small, carefully selected numbers of individuals and offers valuable insights into the behaviour and motivations of consumers without claiming any statistical validity.

As market research can be invaluable in decision making, it is important that it is properly understood and the correct information collected. This is particularly important in the Department of Social Security (DSS) which strives to ensure customers, staff, agencies and the general public receive accurate and useful information. As such, market research is an integral part of the Department's processes.

Structure

Research linked to the provision of information to customers and some policy development is generally conducted or arranged by the Information and Public Relations Branch (I&PR) of DSS. The section provides market research for products and campaigns, and information required to develop effective communication strategies. It works in conjunction with program areas to develop effective practices, products and campaigns.

The market research role of the branch is:

· to commission and manage market research; · to assist with commissioning research on behalf of program areas of DSS; and · to conduct market research.

76 Research projects are generally conducted by accredited research consultants, although some research is conducted by trained DSS research officers. The Branch's market research activities range from studies on information needs of specific target groups and pre-testing of information products, to evaluation of information strategies and internal communications.

Ideally, I&PR is the point of contact for all formal market research required by DSS for customer communication purposes. Involving I&PR early in the development of a product or strategy can, and has resulted in, significant savings. However, as many products were developed before market research became a significant element of DSS product development, I&PR often conducts evaluations which can result in major changes of an established product or strategy.

Process

Outlined below are the various stages of market research followed when developing DSS information products:

Planning

During the planning stage, market research can be used to provide information about the present state of knowledge, attitudes and behaviour of DSS customer groups. Market research can also be used to examine project resourcing and targeting issues. In this way, the Department has an information base from which to develop an information product.

Design

In the design stage, research can be used to plan the details of the product development such as objectives (i.e. is the Department trying to change attitudes or contact potential customers) and communication options. It can also be used to pre-test ideas among small groups of people who are representative of target DSS groups. Results may lead to a reappraisal of campaigns.

Implementation

Once a campaign has commenced market research can be used to track the effects of the campaign. This allows progress to be monitored against the campaign objectives. From the results it is possible to amend the campaign and future strategies as needed.

Evaluation

It is often useful to conduct follow-up research some time after a campaign to assess the longer term effects on attitudes and behaviour.

Reports of research methodologies and findings are regularly produced by I&PR as they may assist other people involved in information programs.

77 Given below are two very different but significant research projects undertaken by I&PR. The first involved developing an information product which would keep families informed about entitlements. It provides an excellent example of the use of market research in every stage of developing an information product. The second project involved a collaborative effort with the Department of Human Services and Health to determine the information needs of Aboriginal people and Torres Strait Islanders with the aim of improving the effectiveness of current government communication and information strategies.

Case study 1 - 'You and Your Family' magazine

Planning

As a result of changes in the 1995/96 Budget, DSS needed to inform families with children about the payments and services available to them. In the planning stage market research was conducted to assess the present state of knowledge and attitudes of families.

Specific objectives included:

· to determine community understanding of the current forms of family assistance; · to determine the perceived advantages and disadvantages in the current delivery of payments; · to determine the level of variability in childcare usage and its relationship to workforce participation; and · to develop a range of improved service delivery elements.

The study contained a quantitative and qualitative phase. The quantitative phase was comprised of telephone interviews while the qualitative phase involved group discussions (focus groups) to gain a better understanding of some of the points raised in the first phase. The results indicated that many families were confused by the range of assistance schemes potentially available to them and about the pace and direction of change.

Design

To address this, DSS decided to prepare a comprehensive guide of all DSS payments and services for families. In developing this product, a research company was commissioned to undertake pre-testing of early mock-ups of the magazine with the following objectives:

· identify customer responses and reactions; · test their understanding and comprehension of the key messages; · gain feedback about the content, readability and appearance of the magazine; and · make recommendations to enhance the effectiveness of the magazine.

78 This was done using focus groups to collect qualitative and quantitative customer responses. The study showed that the majority of participants' attitudes to the magazine were positive. However, based on the findings, a number of changes were made to the magazine's layout and content before printing.

At the same time, a communication strategy was being developed in an attempt to meet the information needs of families. In developing this strategy, attention was paid to the findings of numerous market research and evaluation reports commissioned by I&PR over three years.

These included:

· Customer and information agency attitudes to, and perceptions of, the Department's admission procedures for job Search Allowance, Newstart and Family Payment, 1993; · Evaluation of the Department's Information Kit for Sole Parent Pensioners, 1994; · Review of Public Relations products, 1994; and · Community organisations information needs study, 1995.

A number of communication methods were decided upon. In particular, the first phase of the strategy involved direct mailing the booklet to 1.8 million families. There were three messages that DSS wished to communicate:

· DSS provides many payments and services that meet the needs of families with children; · DSS payments and services are increasingly tailored to meet the needs of parents who choose to stay at home or go to work; and · DSS can give families more information about these and other family payments and services and help families find out what they are entitled to.

The research undertaken during the design stage showed that participants thought the booklet was an effective way of communicating information about DSS payments and services. It was also considered more user-friendly and accessible than existing DSS leaflets. The key messages were effectively conveyed. Recommendations were made to improve the effectiveness of the booklet, such as re-ordering the sections of the booklet and changing the design of the cover.

Implementation

After the magazine had been distributed another research company was commissioned to conduct an evaluation of the effectiveness of the magazine and of direct mail as a method of distribution. This was done using 1040 personal interviews with Family Payment customers and 100

79 community agencies. In addition, I&PR conducted research with DSS staff to determine their reactions to the magazine.

Reactions to the magazine were again positive. Direct mail was demonstrated as a useful medium for communication. Participants suggested regular magazine updates be mailed to them. Several more changes to the magazine were suggested by customers and staff, in particular, 'branding' the magazine more clearly as a DSS publication to differentiate it from other magazines.

Evaluation

Following on the success of the 'You and Your Family' magazine, three more magazines were set for production and distribution using a similar format and delivery strategy.

Case study 2 - Aboriginal people and Torres Strait Islanders information needs study

This study grew out of the concern by DSS and the Department of Human Services and Health (DHSH) about finding ways to make the government information strategies more appropriate and effective in conveying information to indigenous people.

DSS and DHSH currently pursue one of two approaches in communicating with Aboriginal people and Torres Strait Islanders. They disseminate a message through:

· products or media perceived as acceptable to both indigenous and nonindigenous peoples; or · products or media specific to Aboriginal people and Torres Strait Islanders.

Since the latter approach can be costly, the Departments needed to measure the success of the use of targeted products and media on Aboriginal people and Torres Strait Islanders.

The major objectives of the 1994-1995 study, that was conducted by a major research company, were to:

· measure and compare the impact of different media on recall, recognition and acceptance of health and welfare information among indigenous peoples; · measure and compare the impact of Aboriginal people and Torres Strait Islanders' imagery, colours, music or formats on recall, recognition and acceptance of health and welfare information among indigenous peoples; and · research the best use of intermediaries to target specific Aboriginal and Torres Strait Islander groups.

80 Firstly, the study was comprised of 900 face-to-face interviews with Aboriginal people and Torres Strait Islanders in more than 70 communities. Secondly, an additional 150 in-depth personal interviews and focus groups were held with 'intermediaries' in key organisations and agencies who deliver health and welfare services to indigenous people. A team of 17 Aboriginal and Torres Strait Islander interviewers was employed to undertake the face-to-face interviews in communities.

This was a complex study as there were many important, and often volatile, issues. How indigenous people are portrayed and therefore perceived, who represents what to whom, on whose behalf and for what purposes, were significant issues which emerged.

Some of the findings included:

· the Departments needed to find ways to increase the extent to which current information strategies reflect regional and local community needs, values, priorities and aspirations; and · the Departments need to rethink how they relate to indigenous people and their communities, not just in terms of information strategies, but in overall provision of programs and services.

The outcomes of the research will assist decision-making about differences in product and media usage to be taken into account when preparing information strategies for Aboriginal people and Torres Strait Islanders.

Anyone wishing to purchase this report should write to the following address:

Information Research and Project Support Section (AE2) Information and Public Relations Branch Customer Service Division Department of Social Security Box 7788 Canberra Mail Centre ACT 2610 AUSTRALIA

Policy implementation

New government policies may need market research to test their effects on customers or potential customers. For example, research is currently being arranged to determine practices for the provision of information to people of, or approaching, retirement age. The aim is to ascertain how the Government, through DSS, can encourage and assist people to prepare for their retirement and to receive a better service from DSS.

More explicit concerns relate to specific policy directions such as extended deeming. Market testing of a letter sent to pensioners on the extended

81 deeming changes to the way their financial assets will be assessed, has already been conducted. A more recent extended deeming letter is currently being market-tested. In addition, another study is under way which will examine pensioners' understanding of the new financial assessment rules. In this way the market research managed by I&PR is invaluable to the implementation of policies.

Conclusion - future directions

It is always wise to have some form of market testing and evaluation inbuilt into information campaigns. Firstly, this allows funds to be managed prudently and secondly, it provides valuable lessons to be learned for future products and strategies. I&PR will continue to provide wide ranging research and evaluation activities. The focus of the research will remain on the information needs of customers and potential customers while regular evaluations will provide an accurate reading of the effectiveness of public relations products and strategies. The role of market research in DSS is likely to become increasingly significant in all areas of product and strategy development as the impact it can, and has had, becomes more widely known.

82 PARENTING ALLOWANCE

Kate Chan and Susan Baker Parenting Allowance Policy Analysis and Development Section, Parenting and Child Care Branch, Family Programs Division, Department of Social Security

The authors acknowledge the assistance of officers of the Family Programs and Services Division in the Department of Social Security in the preparation of this paper, particularly, Mr David Tune, Mr David Rowlands, Ms Karen Wilson, Ms Karen Gauntlett and Mr Philip Brown.

Introduction

This article provides an overview of the purpose and structure of Parenting Allowance and presents some data on the characteristics of Parenting Allowance recipients.

Parenting Allowance (PgA) is a payment available through the Department of Social Security for the partner in a couple who predominantly stays at home to look after children. It is payable to the member of a couple who undertakes the main care of dependent children aged under 16 years and who has little or no personal income. This includes people partnered with income support recipients, such as those in receipt of job Search Allowance (JSA), Newstart Allowance (NSA), a Disability Support Pension, or Age Pension. It is not activity-tested, that is, eligibility for PgA is not based on a test of activity such as actively looking for work, as is JSA /NSA. PgA consists of two components:

· Based on March 1996 rates, Basic PgA has a maximum rate of $64.10 per fortnight, is subject to an income test on the recipient's income only and is not asset-tested. It is available to people with low personal income, including where their partner has high personal income. Basic PgA is non-taxable. · Additional PgA tops-up Basic PgA to the rate of an income support payment for couples, that is, a top-up of $221.70 per fortnight resulting in a total of $285.80 per fortnight. This component is asset-tested and taxable. It has an income test which takes into account both the partner's and recipient's income. This effectively targets the higher, additional rate of PgA to low income families.

Objectives

PgA is paid in recognition of the caring role undertaken by the principal carer in a couple with dependent children and provides an independent source of

83 income for that partner. The payment aims to support the choices of parents with major child care responsibilities (usually women) between labour force participation and remaining at home to care for the children. At the same time, the structure of the income test for Additional PgA seeks to enhance work incentives for each member of a couple where one is unemployed.

Origins

PgA was introduced on 1 July 1995. It incorporated Home Child Care Allowance (HCCA), replaced Partner Allowance for JSA/NSA spouses with dependent children,1 replaced new claims of Wife Pension for spouses of pensioners with children, and provided an income support payment for partners of low-income earners with children.

Basic PgA originated from a cashing-out of the with-child Dependent Spouse Rebate (DSR) into HCCA. The DSR, provided through the income taxation system, reduces a taxpayer's assessable income in recognition of the taxpayer's role in supporting a dependent spouse. Providing an alternative cash payment to the DSR was aimed at:

· helping families who previously did not benefit fully from the rebate due to a low or nil tax liability;2 · providing assistance that was more responsive to a family's change in circumstances;3 and · directing payment to the main child carer in a family rather than the main taxpayer.

HCCA was introduced on 29 September 1994 and provided assistance to parents with low personal incomes who were predominantly out of the labour force. The DSR was maintained to provide families with a choice between the two forms of assistance, but is gradually being phased-out.

PgA builds on HCCA by providing extra assistance to one-income families where one partner is in paid work and the other partner earns no (or a low) income. For the first time, full income support has become available to the partner at home in such families in recognition of their child-rearing responsibilities. While assistance for the costs of raising children has been available to low income, working families since 1984, PgA provides assistance to the carer of children in these families. At the same time, the lower level of assistance, previously available as HCCA, to partners caring for children at home where total family income is higher remains available, being subsumed into PgA as Basic PgA.

In addition, Additional PgA aims to improve work incentives for unemployed couples by providing individual entitlements to each partner where one partner in a couple is unemployed and through the structure of the income test.

84 Valuing unpaid child care work

Women who remain substantially out of the work force to take care of their children perform a socially valued role and are often forgoing employment opportunities. By forgoing paid employment, the opportunity costs of caring for children include loss of income, work experience and superannuation they might have gained by being available to enter or remain in paid work. Prior to the introduction of HCCA, the provision of the DSR provided through the tax system to the main taxpayer was the only financial recognition of this role. HCCA provided assistance in a more direct and visible way, as does PgA.

Provision of financial assistance for these parents, which results in a reduced need for carers to gain income through work, aims to give families greater choice about their labour force participation, especially where total family income is low and while their children are young. However, PgA is not meant to provide full compensation for the forgone benefits of being in the workforce. Rather, it seeks to provide explicit recognition of the valuable role of these parents as carers of children.

Maximising choice between caring and work for low income earners

Research by Wolcott and Gelzer has shown that women in low income families do not have the same choices with regard to labour force nonparticipation as higher income families, due to financial considerations.4 PgA goes some way to addressing the needs of these families by giving parents the flexibility to remain substantially out of the paid workforce to care for their young children, while also providing sufficient leeway for them to take up part-time or casual work without dollar-for-dollar reductions in their social security entitlements.

Recent research by the Australian Institute of Family Studies,5 shows that a substantial majority of women with children (75 per cent) would prefer to be in the labour force, overwhelmingly in part-time employment. The only exception to this strong pattern is women with children aged under five, where there is a greater preference for less workforce participation overall. For these women the choice between labour force participation and full-time caring is more significant than for those with older children.

Labour force incentives

Before the introduction of HCCA, the structure of social security income support payments for couples was based on the assumption that one partner was a financial dependant of the other. The most apparent manifestations of this assumption were the structure of the income test applying to the

85 payments, and the way in which payment was made to couples. In particular, unemployment benefit (JSA/NSA) was paid to the unemployed member of the couple (at a combined married rate) on the assumption that one spouse was dependent on the other.

Allowances were income-tested on the combined income of the couple. The JSA/NSA recipient received an amount of allowance for his/her partner and him/herself. The 'dependent' spouse did not directly receive an income support payment from DSS. A partner's earnings directly impacted on the rate of allowance received by themselves as well as their partner. Hence, both partners had the same incentives for job search, without regard to the individual skills and opportunities of finding a job for each partner. In addition, the structure of the income test provided limited incentives for either partner in an unemployed couple to seek paid employment. As Saunders notes,

'...if one partner in a dual-earner couple lost their job, the other partner could also leave their job (particularly if it was part-time or low-paid) without causing much of a further decline in their combined income.'6

This income test structure reflected the typical Australian family structure of the 1940s and 1950s, when these payments were first introduced. This consisted of a working husband and a wife not in the paid workforce, who performed house work and cared for dependent children at home. However, from the 1970s, this family structure became less typical due to increasing workforce participation by partnered women.

The movement towards individual entitlement aimed to encourage more effective job search by both members of a couple due to the increase in employment opportunities to partnered women relative to men.

,...many of the job opportunities are more likely to be gained by women than men given the increase in part-time work and the greater increase in jobs in traditionally female areas of the labour force.'7

In addition, female partners of unemployed males are more likely to be unemployed than in households where their male partner was employed (see Table 1). Moving towards individual entitlement to payments (of which PgA is one component) is intended to improve incentives to find work, including part-time and casual positions, for each member of the couple.

86 Table 1: Labour force status of couple families with dependants

Male status

Female Employed Employed Not in the status full-time part-time Unemployed labour force

per cent per cent per cent per cent

Employed full-time 28.3 25.9 9.0 18.5 Employed part-time 37.3 32.3 13.2 12.7 Unemployed 2.4 8.3 19.2 5.3 Not in the labour force 32.0 33.6 58.6 63.5 Total 100.0 100.0 100.0 100.0

Source:ABS (1995), Labour Force Status and Other Characteristics of Families, Australia, June, 6224.0.40.001, Table 11, p. 8.

This is supported further by the structure of the income test for PgA (and other allowances such as JSA/NSA/Partner Allowance). That income test equalises both partners' incentives to accept employment. This seeks to address the problem of higher unemployment rates for spouses of unemployed persons compared to those partnered with employed persons, and to increase incentives for both JSA/NSA and PgA recipients to supplement income support with earnings from part-time and casual work. The previous allowance income test structure meant that it was worthwhile to acquire only full-time work and this structure discouraged the recipient's partner from obtaining casual earnings.

Characteristics of Parenting Allowees

As a result of these various objectives of PgA, people in receipt of the payment can be classified into various sub-groups. These are (numbers in parentheses are client numbers as at December 1995):

· Low income - Low income PgA recipients receiving either Additional PgA or only 'benefit' Basic PgA.8 Their partners do not receive DSS income support but have a low income. [67 235] · Basic - PgA recipients receiving the non-benefit (and Basic) rate of PgA. This is broadly equivalent to the former HCCA population. [440 341] · JSA/NSA partner - PgA recipients partnered with a JSA/NSA recipient. (They are former Partner Allowance recipients with dependent children.) [137 459] · Pensioner partner - PgA recipients partnered with a pensioner. (If they are females, they would have been wife pensioners had it not started to be phased-out from July 1995.) [2372]

87 This section examines the characteristics of these types of PgA recipients using administrative data as at 8 December 1995. Hence, $62.80 and $280.20 are the maximum rates for Basic and Additional PgA respectively, as at September 1995. For ease of comprehension, PgA recipients have been compressed into three categories:

· 'Basic' contains those recipients entitled only to the Basic rate of PgA. · 'Low income' group contains recipients of Additional PgA with partners who do not receive a DSS income support payment. · 'Pensioner/Allowee partner' group contains both 'Pensioner partner' and 'JSA/NSA partner' groups.

There were a total of 647 407 PgA recipients at the end of this quarter: 440 341 (68 per cent) in the Basic group, 67 235 (10 per cent) Low income recipients, and 148 716 (or 22 per cent) in the Pensioner/Allowee partner group.

Table 2: PgA type by gender

PgA type Female Male

per cent per cent

Basic 96.9 3.1

Low income 92.8 7.2

Pensioner/Allowee partner 91.8 8.2

Source: Department of Social Security.

Table 2 shows that, when PgA type is broken down by gender, PgA is predominantly received by females. Interestingly, there is a higher proportion of males receiving PgA in low income and pensioner/allowee families than among middle to high income families getting only Basic PgA. This may be because a higher proportion of females in those lower income families have chosen to enter the workforce because their skills are more marketable than those of their partner.

When distributed into age groups (Figure 1), the largest proportion of PgA recipients are aged 30-34, regardless of PgA category:

· 30 per cent for the Basic group; · 26 per cent for the Low income group; · 24 per cent for the Pensioner/Allowee partner group; and · 28 per cent of the total number of PgA recipients.

However, there is also a relatively large proportion of recipients in the 35-39 age group, which again comprises mainly the Basic group of recipients.

88 Table 3: PgA type by age of youngest child

Age of Pensioner/ youngest child Basic Low income Allowee partner Total 0-2 200450 31764 59349 291563 3-4 71031 10364 21747 103142 5-12 137692 20701 47285 205678 13+ 31168 4406 11450 47024 Total 440341 67235 139831 647407 Source: Department of Social Security.

In all PgA categories, the number of PgA recipients decreases consistently as the age of the youngest child increases (Table 3 and Figure 2). This is consistent with research data that shows women with children aged under five have a lower propensity for labour force participation than those where the youngest child is aged more than five.

89 Table 4: Maximum and average rates of PgA (per fortnight) receiving receiving PgA type Max rate Average rate maximum rate part rate $ $ per cent per cent Basic 62.80 61.00 91.8 8.2 Pensioner 62-80 40.00 20.8 79.2 Low income 280.20 173.00 29.7 70.3 Pensioner/ Allowee partner 280.20 268.00 90.6 9.4 All 280.20 116.00* 22.7 77.3

* The total average is a combined average of Basic and Additional PgA rates. Source: Department of Social Security.

Most Basic, JSA/NSA partner and Pensioner partner Parenting Allowees are receiving the maximum rate (Table 4). The majority of Low income recipients receive a part rate although there is likely to be a sizeable proportion receiving the maximum basic rate of PgA. This is reflected in the income of PgA recipients (Tables 5 and 6).

90 Tables 5, 6 and 7 show that most PgA customers have relatively little or no income of their own, regardless of PgA category. There are, however, some interesting variations between own total income, own earned income, and own unearned income. In particular:

· while only around 7.4 per cent of PgA customers have earnings, over 33 per cent have income of some kind; · of those PgA customers with earned income, most (around 52 per cent) have earnings of between $60 and $179 per fortnight; and · by contrast, unearned income is in the range between $1 and $59 per fortnight for most (86 per cent) of those PgA customers who have unearned income.

- In total, around 24 per cent of all PgA customers have unearned income of between $1 and $59 per fortnight. In most cases, this is in the form of interest from bank accounts and other investments.

Table 5: PgA type by own total income (per fortnight)

Pensioner/ Income group Basic Low income Allowee partner Total $0-<$1 279647 43183 108679 431508 $1-$59 127576 11081 15411 154068 $60-$179a 33118 4446 6877 44441 $180-$359 0 5798 4772 10570 $360+ 0 2728 4092 6820 Total 440341 67235 139831 647407 a For Basic PgA recipients, this income group only extends to the cut-out point for Basic PgA. Source: Department of Social Security.

Table 6: PgA type by own earned income Pensioner/ Income group Basic Low income Allowee partner Total $0-<$1 415086 59629 124850 599565 $1-$59 7558 951 1688 10197 $60-$179 17697 2249 5123 25069 $180-$359 0 3223 4297 7520 $360+ 0 1183 3873 5056 Total 440341 67235 139831 647407 Source: Department of Social Security.

As noted above, most PgA customers have little or no earnings. This is more pronounced among Basic PgA customers, of whom only 5.7 per cent have Parenting

91 earnings, compared to those in the Low income or Pensioner/Allowee PgA categories, of whom 11.3 per cent and 10.7 per cent respectively have earnings.

Table 7: PgA type by own unearned income

Pensioner/ Income group Basic Low income Allowee partner Total $0-<$1 295549 48031 120903 464483 $1-$59 129371 12396 16268 158035 $60-$179 15421 2723 2026 19788 $180-$359 0 2607 480 3230 $360+ 0 1478 154 1871 Total 440341 67235 139831 647407 Source: Department of Social Security.

The highest proportion of recipients with unearned income are Basic customers, followed by Low income. Pensioner/Allowee partners have the lowest proportion with unearned income. This is in direct contrast to the data relating to earned income shown in Table 6, and can be attributed to customers from middle and high income families being more likely to have savings and other investments which would generate some income.

Conclusion

This article provides an overview of the background, purpose and structure of PgA, as well as some characteristics of PgA recipients.

An evaluation of PgA is currently being undertaken, and is scheduled for completion by January 1998. This will examine whether the objectives of the payment are being met, and will provide a more detailed analysis of the characteristics of PgA recipients.

Endnotes

1 This is due to no new grants of Wife Pension from 1 July 1995. Existing wife pensioners are saved cases.

2 Based on 1994/95 rates, where the annual amount of DSR was $1452 for families with dependent children, a taxpayer would not benefit fully from the rebate until his/her taxable income was $12 660 (assuming that the primary taxpayer was entitled to no other rebates, and his/her spouse's income was below the DSR threshold).

3 The DSR is based on the separate net income of the dependent spouse and was either received once a year or by the taxpayer contributing less tax each pay period. On the other hand, HCCA was based on the spouse's own

92 'current' income. Hence, a female who had just resigned from a high-paying job to give birth would be entitled to fortnightly payments of HCCA as soon as her rate of personal income was low enough.

4 Wolcott, I. and Gelzer, H. 1995, Work and Family Life: Achieving Integration. 5 Wolcott, I. and Gelzer, H. 1995.

6 Saunders, P. 1995, 'Improving Work Incentives in a Means-Tested Welfare System: The 1994 Australian Social Security Reforms', Fiscal Studies, vol. 6, no. 2, p. 49.

7 Committee on Employment Opportunities 1993, p. 187.

8 'Benefit' Basic PgA recipients may be entitled to a range of add-ons, such as Additional Family Payment, rent assistance, a health care card, and pharmaceutical allowance, on top of their PgA entitlement.

93 BOOK REVIEWS

Old age - an international perspective

Don't send them away to die in another country...

Who gets what and why?

Has economic restructuring in Australia improved conditions for woman?

SOCIAL SECURITY JOURNAL

JUNE 1996 OLD AGE - AN INTERNATIONAL PERSPECTIVE

The World Bank, Averting the Old Age Crisis: Policies to protect the old and promote growth, Oxford University Press, New York, 1994, xxiii + 402 pp., $42.95 RRP

Reviewer: Elizabeth Webb

This report by the World Bank contains descriptions and evaluations of the retirement incomes policies of a wide range of nations, as well as a number of recommendations for reform. As the title suggests, the evaluation of policy is based throughout on the twin criteria of provision for the income needs of the aged and contribution to economic growth. While recognition is given to the fact that different nations currently have differing abilities to meet these criteria, the report proposes a model retirement income system that all countries should aim towards, whether they are low income nations without well-established financial institutions, or middle- or high-income nations with complex existing systems, or Eastern European nations in which inflation is reducing the value of previously generous benefits. Particular interest from an Australian point of view lies in the fact that our present policy closely mirrors the model recommended by the report. Before looking at the Australian case, however, it is worth examining the nature of the 'crisis' that the book purports to explain.

The first question to be asked about such a study is whether it provides enough evidence that there is an 'old age crisis' to be averted. Initially, the crisis is presented in demographic terms. Increasing life expectancy and decreasing birth rates mean that ageing populations are a pressing issue for all nations, particularly developing nations that 'will have old demographic profiles at much lower levels of per capita income'. But the report might be better titled 'averting the retirement income crisis', because its central thesis is that it is not ageing populations alone that will be responsible for the projected blowouts in government expenditure on retirement incomes, there being only a partial correlation between such expenditure and the proportion of aged in a nation's population. Rather, policy features such as excessively high pensions (often a high proportion of pre-retirement income), contributory schemes that are not even close to being self-funding, 'liberal' early retirement and disability provisions, and negative returns on public funds lie behind the projected rise in expenditure. All these features lead to what is termed an 'implicit social security debt', comprising 'the present value of this future stream of expected benefits'. It is calculated that this debt may reach 200 per cent of GDP in some countries, and, if acknowledged, would triple the total national debt.

97 The development of such problems, it is argued, results from two factors. One factor is historical: many public pension systems were set up or expanded in the post-World War Two period, when economic growth was high enough, and populations young enough, to sustain generous benefits. The report does not spell out in detail the political (rather than the economic and demographic) circumstances under which governments came to make such promises, although it mentions for the British case the sense of a need for compensation for suffering during the war, and in the East European case the importance of worker solidarity with governments. It is striking, however, how very different political systems came up with similar ways of gaining popular support. It should be noted that these systems did substantially reduce old age poverty in the 1960s and 1970s.

The second factor the report identifies is inherent rather than historical, to be found in any system that tries to combine a scheme for alleviating poverty (or at least redistributing income) with one that tries to increase overall savings. While it may look more efficient from an administrative perspective to combine these objectives in one policy, the effects are perverse. The redistributive component tends to be eroded as those in higher income groups attempt to benefit from the public scheme (or benefit simply by virtue of living longer), while the savings component can be frustrated by people who avoid making contributions, through the use of the informal labour market or by understating income. Payments will, as a consequence, always far exceed contributions, while economic growth will be affected by the distortions to the labour market. Compounding these problems is the fact that large public pension funds are often required to invest in low- yielding public securities, reducing the value of benefits and encouraging governments to run deficits.

The report suggests that the solution to this inherent problem is, put simply, to separate the poverty alleviation objective and the savings objective into two mandatory 'pillars' - one publicly managed, focused narrowly on redistribution, with payments unrelated to previous earnings and funded out of general revenue, and one privately managed (although publicly regulated) and fully funded, involving either personal savings plans or occupational plans. Individuals will have little incentive to evade or manipulate the second pillar, because their benefits are ultimately linked to their contributions. This second pillar will also produce a pool of savings that will be a spur to economic growth, and will 'develop new financial institutions and deepen capital markets'. A voluntary savings pillar should also be available for those who want to further supplement their retirement income.

The potential paths to such a system will differ depending on a nation's existing system, and the report gives specific recommendations targeted at various groups of countries. For example, many OECD, Eastern European

98 and Latin American countries have large implicit social security debts that they should begin to reduce by such measures as raising retirement ages and reducing benefit levels for future beneficiaries, and by more adequate funding of present or imminent commitments. Developing countries without large existing systems should establish reliable taxation and regulatory systems, while trying to strengthen informal systems of old age care in families and communities.

It is made explicit in the report that Australia's system matches in general terms the recommended pattern. Our means-tested public pillar, the age pension, has never been expanded to include contributions or a preretirement wage replacement rate, despite a number of attempts at such reform over the years. It has always been funded out of general revenue. It may be claiming too much to argue that Australia, almost uniquely, foresaw the dangers of trying to combine redistribution and savings in the one system. However, this study does provide ample international evidence to support the argument - often expressed in class terms - that was made by opponents of such a path in Australia: that such reforms would have led to the capture of the system by those with higher incomes, and would have diverted it from its primary purpose of alleviating need.

Our second mandatory pillar has of course only recently come into existence, with the advent of the Superannuation Guarantee Charge, mandatory employee contributions and the Government co-contribution. The report expresses a cautious preference for private savings accounts rather than occupational superannuation for the second mandatory pillar, because they provide greater coverage of the population and because they allow individuals rather than their employers to choose their investment strategy. Reservations are also expressed about the value of tax concessions for superannuation, because they have large costs in foregone revenues and may favour those who would have saved anyway. These issues have been acknowledged in the policy debate in Australia. Also of local interest is the suggestion that the term 'decentralised' be substituted for 'private' when describing the second pillar, thereby making transparent the high level of government regulation required to ensure the superannuation system operates effectively as a component of retirement incomes policy.

The most obvious criticism to be made of the report is the extent to which the economic growth objective receives emphasis over the objective of poverty alleviation (although some may argue that - in a 'trickle- down' sense - the latter does ultimately depend on the former). This is clearly the case in the blanket recommendations for raising of retirement ages and discouraging early retirement. While it is true that early retirement should not be a way of hiding unemployment, and that there are economic benefits to be gained from greater participation by experienced workers in the labour force, the

99 making of such recommendations in the absence of other advice on dealing with high unemployment (and the poverty it produces) raises questions about the priorities of the report writers. More profound ideological criticisms might be made of the recommendation for nations to sell off public enterprises or cut government expenditure to pay off their implicit social security debt, or the suggestion that they increase workers' share of contributions to pension systems because '(n)othing creates a constituency for change as quickly as seeing how expensive the current system really is'.

There are other difficulties. The international comparisons are often drawn from a range of pre-existing national studies, each of which may have its own aims and methods; it is not clear that in all cases the same thing is being measured. The claim that mandatory savings schemes actually increase overall levels of savings is acknowledged as lacking empirical support, but is used as a guiding assumption throughout. There is no discussion of the difficulties of assets-testing, with income alone used is a measure of need. Finally, the suggestion that the 'informal' or family-based systems of care for the aged be preserved wherever possible raises the difficulty that such systems rely on power inequalities along age and gender lines, although the report does acknowledge that such systems fail to redistribute wealth from rich to poor families.

Overall, however, this is an easily comprehensible and thorough attempt to provide information and advice to a wide range of countries with a wide range of needs. It helps to put Australia's retirement income system into international perspective, and gives us some cause for pride, as well as some ideas for improvement.

Elizabeth Webb works in the Retirement Programs Branch of the Department of Social Security.

100 DON'T SEND THEM AWAY TO DIE IN ANOTHER COUNTRY...

Susan Woenne-Green, They might have to drag me like a bullock: The Tjilpi Pampa Tjutaku Project: The rights, needs and care options of the senior men and women of the Ngaanyatjarra, Pitjantjatjara and Yankunytjatjara (NPY) communities in the cross-border region of Central Australia, Ngaanyatjarra Pitjantjatjara Yankunytjatjara Women's Council Aboriginal Corporation, Alice Springs, 1995; xi + 148 pp., $20.00 RRP

Reviewer: Julia Burke

This is a really important report. It is the first time that we make a strong story about how to make sure that old people live and die on their country. Old people are really important to us. They are the ones who hold the Law, they are the owners and the bosses of the sacred places and they are our teachers. Aboriginal people all over Australia have the same ideas of looking after their old people. They can't be sent away to die in another country. Our culture can only stay strong if our old people are with us on our lands, passing on the Law. This is what keeps us strong. Old people are our future. Mantatjara Wilson, Project Officer, NPY Women's Council

The Ngaanyatjarra Pitjantjatjara Yankunytjatjara Women's Council Aboriginal Corporation have published a major research report into the needs of aged Aboriginal people (Anangu) on remote communities in the cross-border region of Central Australia. They might have to drag me like a bullock was generated because of concerns that senior men and women were too often being sent away to hospitals and nursing homes and too often dying away from family and country.

Written for NPY Women's Council by anthropologist Susan Woenne-Green, with research assistance by Sandra Lewis, Tjikalyi Colin, Jorna Newberry, Valerie Foster and Mantatjara Wilson, the report shows that communities do not have services dedicated to the needs of the frail aged, something that is taken for granted in urban areas. Lack of consistent support and services makes it extremely difficult for families and carers to assist their aged members to remain on their home communities. It highlights the growing awareness of the complexity and 'special' care requirements of the aged in remote Aboriginal communities and the need to develop an integrated and coordinated range of services that can anticipate changing needs of the aged and their carers.

101 The NPY Women's Council resolved to research exactly what were the circumstances of senior Anangu, 'at risk', living in their member communities and homelands: what were their needs, what were the needs of their carers, what services were available in their communities; how senior Anangu (and others) perceive the needs of their carers and of carers of the aged in general; and how could appropriate support services be defined, developed and maintained within their communities so as to support the rights of elderly Anangu to be cared for and die where and how they choose (page 6).

The report is divided coherently into six chapters with detailed appendices. It is more than a dry academic study on the needs of the aged; it educates the reader in the complexities of contemporary life on remote communities as well as narrating enlightening stories about traditional times. An important function was to heighten the profile of the rights of the aged as a matter of principle that could be addressed as an issue for policy development in its own right as opposed to only being a 'problem' faced with difficulty by others. The first chapter provides background information about the NPY Women's Council and explains the specific nature of an Anangu research project that uses Aboriginal Terms of Reference (page 6).

Chapter 2 is a comprehensive discussion on how the project was managed and realistically looks at its scopes and limitations. It emphasises that the project was Anangu-controlled and Anangu-driven. It discusses definitions of 'aged' or 'at risk', which include 'those who were not able (or soon would not be able) to function independently of some form of assistance, either medical or from other sources of support' (page 13). An interesting cross-cultural distinction is made that the category 'aged' as defined by chronological boundaries is not particularly relevant to Anangu. A person may be aged, depending upon a number of circumstances quite apart from date of birth.

Fieldwork involved speaking with approximately 400 Anangu from 15 communities in situations that ranged from small discussions and 'focus group meetings' to larger community meetings and more formally constructed interviews. Interviews involved approximately 65 senior men and women.

Interposed within the project was a study of an aged care facility at Docker River Community in the Northern Territory that had operated for eight months in 1993 and then been forced to close, due to escalating contention between the Community and various funding agencies. The primary objectives of the Docker River consultancy were to retrospectively evaluate the operation of the Aged Care Service through an assessment of the needs of the resident senior men and women, assist the Community to identify the strengths and weaknesses of its (previous) operation, and develop a plan by

102 which the Community could become a more effective and appropriate service provider. Chapter 3 discusses the outcomes of this study. The authors conclude that this consultancy provided tangible reference for discussions in the wider context of the final report.

Chapter 4 looks at some of the 'jurisdictional complexities' which impede Anangu achieving self- determination. Difficulties and frustration arise in negotiations with government bureaucrats who refuse to be flexible in dealing with communities that overlap over two States and the Northern Territory. This is a common problem for Aboriginal organisations that operate in the cross-border area of Central Australia. This chapter also provides a comprehensive discussion of key Aboriginal organisations, such as land councils and health councils, which operate in the cross-border region. This is an invaluable summary for those who want to understand how Aboriginal organisations work in the Centre. An overview of population statistics is presented; more extensive population figures per community are contained in the appendices.

The crux of the research project is revealed in Chapter 5, 'Discussions and Findings'. The authors find that '[n]one of the communities within the Project area had current services dedicated to the needs of the frail aged (or younger disabled), although most of them had attempted or were currently operating some form of 'meals on wheels' service and informally structured day-to-day attendance on the aged' (page 51). Another significant finding was that those communities that had well-supported and well-equipped Women's Centres were able to provide a greater range of consistent services for the senior Anangu, although none of them were equipped or staffed to provide either consistent support for a person who required any level of nursing care or predictable support for family member carers who required respite care (page 51).

Discussions cover caring for the aged in the olden days; the need to die on one's traditional country; who will advocate for the aged; appropriate housing; day-to-day needs such as firewood, meals and washing; the role of community clinics; and who is responsible for the caring role. The overwhelming response comes through that senior Anangu do not want to leave their homes on the lands to be cared for in a foreign environment such as a town-based nursing home. In the words of one elderly lady from Wanarn, Western Australia:

I don't want to worry for [that nursing home]; I want to stay here in the country where my mother and father found [conceived] me. I won't go to that home-to strangers' country. When I was a young woman I've been all over the stations mustering sheep and bullock and working hard all the time just like a man. I want to stay here with my daughter and grandchildren close by until I finish up.

103 You won't get me to that home; it's not the right way. They might have to drag me like a bullock. (foreword)

One carer outlines the responsibility of family members, which as the report shows, is extremely difficult without access to services:

We have to look after all the old people. Without them we'd be nothing, would know nothing and would wander all over the country not knowing where to go or what to eat or anything about the Tjukurpa.1 They taught us to know who we are! They bore us and taught us where we came from. They looked after us and taught us all the way while we were growing up and we, in turn, must now look after them properly. These people are the Law for us, they are the country. We can't just forget all that and chuck them away to some strange place. We can't just throw away the Law... So you see, we have a lot of really important laws and rules in our way of life. So we keep those laws and rules and regulations inside our heads. The laws that have come down through the old people. (page 58)

The authors surmise that '[w]hether (and how) the proposals are developed into policies and programs depends very much upon the will of community members at large, the community councils and umbrella bodies to advocate for the issue of caring for the aged as an issue in its own right' (page 80). In summary the report finds that one of the more vital aspects is what appears to be a concerted effort to respond to the demands that such programs be based on Anangu perceptions of their own needs and their own capacities to address them. Until recently these issues have not been addressed at a State/Territory or Commonwealth level resulting in there being little precedent on which Anangu communities can draw upon (page 63).

The final chapter outlines 17 recommendations that are based on the principles as asserted in Chapters 1 and 2 that the planning, development and delivery of all aged care-related services must be conducted in consultation with Anangu and controlled by Anangu. Details will require further consultations with Anangu but the recommendations represent the principles, proposals, definition of problems and solutions that have directly emerged 'from the ground up'.

The 148-page report contains detailed appendices of statistical data and questionnaires and a bibliography. Breathing life into the report are quotes from the senior men and women and their carers. The report is a model for other remote Aboriginal communities looking at the needs of their aged members. Universities, libraries and gerontologists will find it a useful reference tool. It is an inspiration to those who care about our aged.

104 Julia Burke is a Research Officer with the NPY Women's Council, PO Box 2189, Alice Springs, NT, 0871. Telephone (089) 505 452, fax (089) 523 742.

Endnotes

1 Tjukurpa is commonly glossed in English as 'the Dreaming' and 'The Law'. The Tjukurpa encompasses the traditional Aboriginal religion and philosophical systems of belief, thought and rules for behaviour that are celebrated, sustained and perpetuated by ties of kinship and ceremony. Those ties, in turn, take their meaning from people's relationship to the land and, via the land, their relationships to one another.

105 WHO GETS WHAT AND WHY?

Michael Wearing and Rosemary Berreen (eds), Welfare and Social Policy in Australia: The distribution of advantage, Harcourt Brace, Sydney, 1994; xxi + 262 pp., $32.95 RRP

Reviewer: Philip Brown

Introduction

The work of the social policy practitioner or administrator requires more than a detailed knowledge of current social security and welfare provisions coupled with a 'feel' for what the current Government thinking is in these areas. It is essential, for example, to understand how thinking about the respective roles of the individual and the state - and in particular, the concept of citizenship - has changed over time, and where it might be heading in the future. More importantly, to be in a position to devise and deliver workable responses to current social problems, such as poverty, there is a need to understand the broader nature of a society - that is, how it is shaped economically, politically and socially.

It is with this notion in mind that Michael Wearing and Rosemary Berreen have brought together in this book a collection of writings which draw together and discuss the range of factors which shape both advantage and disadvantage in Australia. The editors, who are also contributors, contend that the writings show that who 'wins' as well as who 'loses' is central to explanations about the pattern of welfare in Australian society. Advantage and disadvantage and the reasons for that distribution - the 'who gets what and why'- depends largely on the nature of the social, economic and political institutions mediated by the state.

Structure

The book is divided into two thematically-linked parts: Part one, 'Themes and definitions', provides an overview of the key themes and arguments that have existed in Australia since the early 1800s about the respective roles of government and the individual, the need for assistance, and the extent to which government should be responsible for the welfare of individual citizens. Part two 'Distribution and redistribution', consists of a number of essays discussing those areas which are central in shaping advantage and disadvantage. The authors raise many of the key issues relating to the broader economic, social and political debates, and suggest alternative policy and strategic responses.

106 Part one

Berreen's opening chapter on the debate surrounding the opening of an Asylum in Sydney in 1821 outlines and discusses the three key themes which emerged at the time. The themes, which have been central to debates about welfare in Australian ever since, consist of the questions of who should intervene to reduce disadvantage; who ought to be the recipients of assistance; and the role of charity as a means of social justice.

The question of what happens to those unable to adequately provide for themselves and who ought to take responsibility for them is a perennial one in Australian history, and is taken up by Stephen Garton in a discussion on the period 1880-1920. Garton contends that although the common assertions that Australia was a 'social laboratory' during this time are open to argument, there was a marked change in this period towards a general acceptance of a need to establish a welfare system in Australia, and expand state intervention for 'the public good'. The catalyst for much of the change was the very deep depression of the 1890s, which saw widespread poverty accompanied by the mobilisation of the labour movement as an industrial and political force. A new conception of the role of the state and of citizenship emerged which held that the state had a responsibility to alleviate some of the worst effects of the market, effectively ending the primacy of charity in addressing disadvantage. This was to manifest itself in the early years of this century in the form of old age and invalid pensions, the maternity allowance, workers compensation and factory and shop legislation.

Garton argues that one of the key events of the period was the 1907 Harvester Judgement handed down by Justice Higgins. This established the principle of the 'living wage' which has shaped the Australian social security system ever since, with the market being the guarantee of an adequate income (in the form of wages) and pensions providing the 'safety net' when a person is unable to work.

Paul Smyth's chapter 'Macro-Economic Foundations of the Welfare State 1950-1960' discusses how the postwar years further emphasised the provision of social security through full employment. He draws attention to the dominance of Keynesian economics in achieving this aim in all the major world economies. The long period of economic growth allowed the coalition Government of Australia to maintain the view that welfare would be provided by wages, with the retention of residual social security and welfare provisions, until the late 1960s. The emphasis from then began to shift towards more generous social security provisions to help improve the quality of life, marking the beginning of the end of faith in the Keynesian doctrine of government intervention being able to 'make capitalism work fairer'.

107 The growth of state welfare provisions was most marked during the Whitlam Government from 1972-1975. However, Rodney Smith argues that the primacy of the market reasserted itself following the economic uncertainties of the mid-1970s and the election of the Fraser Government. Since then, Smith argues, both major parties have pursued similar policies, with the difference being that of emphasis between Labor's view of the state as a corrective adjunct to capitalism, against the Liberal's view that welfare may be a danger to wealth creation. This view about welfare is best exemplified by the debates about taxation, with the parties competing for electoral support by debating how they would cut tax, rather than engaging in an argument for or against tax. The Liberal Party, Smith contends, has a well-defined view that social security should be residual and limited, while the ALP concept of social security is now vague and poorly defined.

Damien Grace provides the final chapter in Part one by discussing social justice. He notes that 'social justice' is a product of market societies and is concerned with changing social institutions and attitudes to achieve a fairer society. Various views of the role of the state in shaping advantage and disadvantage are outlined. Grace concludes that it is 'not enough' to argue that the state ensures only basic human and property rights and that social justice must be accompanied by a shared system of social values.

Part two

The second part of the book, 'Distribution and redistribution', examines a number of areas which influence the distribution of wealth and advantage in Australia. Jamrozik opens the discussion by examining the relationship between social class and community services. He contends that measures to alleviate poverty will not reduce inequality if the social order which regulates and controls access to society's resources remain unchanged. Moreover, the concentration of scrutiny on what is provided to the marginalised (for example, in the form of social security payments) hides some very important welfare services provided by the state, and which are key factors in the distribution of advantage. Education (particularly attendance at private schools and universities), employment (in the public service or the community sector) and formal child care all bestow significant advantage in terms of social status and income to those who have access to and 'command' (i.e. use for their advantage) over them.

Other essays in Part two raise some salient issues relating to the provision of welfare. Elim Papadakis, for example, takes up the political realities involved with redistribution with a discussion of the public perceptions of who benefits most from state-provided welfare. He notes that politics is the art of compromise between competing demands and ideas.

108 The concept of citizenship in Australia is examined by Michael Wearing, who argues that there has been a shift during the 1980s and early 1990s towards a market-oriented concept of citizenship and away from social citizenship. Wearing asserts that a key influence in this paradigm shift is the upper echelons of the Australian Public Service, who have embraced the ideology of economic rationalism. He argues that welfare practitioners need to 'diversify their policy strategies and seek participation from new collective identities' in order to deal effectively with the transition to a new order of Australian welfare (p. 196).

Gender, housing, and the politics of state intervention into child abuse are also dealt with separately in Part two. Lois Bryson observes that while social security provisions have largely removed distinctions based on gender, there is much less change 'on the ground' for women. He argues that caring labour must either be elevated to an appropriately valued activity or become a genuinely shared task.

'The economic context of social policy' is the final chapter in Part two. Here Frank Stilwell presents an argument about the nature of the close relationship between social and economic policy. Stilwell contends that to achieve a more equitable shaping of advantage in Australia, social policies need to take account of the structural economic changes unfolding, as well as the economic ideologies accompanying them, and should be integrated with an alternative 'radical' program of political change.

In the concluding chapter, Wearing and Berreen reiterate a number of the themes and issues raised in the book. They pose some questions about the direction of welfare in Australia for the rest of the 1990s and into the next century. They conclude by suggesting some possible responses by governments - including national investment in high employment industries - which 'are required to counter some of the detrimental effects of the transition to market-based welfare provision in Australia and keep pace with managing diverse social identities'. (P. 250)

Summary

Wearing and Berreen have, in this book, managed to successfully convey the important point that individual policies and programs cannot be viewed in isolation, either from other social or welfare policies or from the political and economic contexts and/or paradigms in which they are operating.

The structure of the book assists the reader in forming a picture of the issues to be considered in the welfare policy debate. The thematic linking of contributions by various experts, in particular, provides a good 'feel' for the context of social and welfare policy in Australia. Certainly, knowing where we have come from in terms of social policy is essential if we are to

109 understand our current problems and develop effective and practical solutions in the future.

Welfare and Social Policy in Australia is not the definitive account of the subject area, as suggested by the title. Indeed, it raises more questions than it provides answers to. However, the book does achieve what it sets out to do, by providing a very readable and well structured overview of the key issues in the field. Wearing and Berreen have made a valuable contribution to policy development as well as the current broad political and economic debates. Their book is worthwhile reading for the social security or welfare practitioner, student or politician.

Philip Brown works in the Policy Analysis and Development Section, Parenting and Child Care Branch, Family Programs Division, Department of Social Security.

110 HAS ECONOMIC RESTRUCTURING IN AUSTRALIA IMPROVED CONDITIONS FOR WOMEN?

Anne Edwards and Susan Magarey (eds.), Women in a Restructuring Australia: Work and Welfare, Allen & Unwin, 1995; xv + 304 pp; $29.95 RRP

Reviewer: Susan Donath

How has economic restructuring in Australia affected women? Has restructuring improved the position of women? Has greater gender equality been achieved through restructuring? These are the questions which Women in a Restructuring Australia: Work and Welfare sets out to answer. In their introduction, the editors, Anne Edwards and Susan Magarey explain that the book arose out of feminist concern that the changes in the economy and the state since the 1970s have serious consequences for women, but these consequences have tended to be overlooked by predominantly male academics, politicians, policy-makers and business, union and community leaders.

The book aims to focus on two structures - the labour market and the income redistribution system of the welfare state - and to investigate how changes in these two key areas affect women of different socio- economic, racial and ethnic backgrounds.

As the editors note, 'restructuring' is used in a variety of ways; in their Introduction they provide a useful discussion of the different meanings attaching to the term. 'Restructuring' is often used to describe the responses by governments to the new phase of development that Western industrial countries experienced from the 1970s onwards. These responses included the deregulation of markets and finance, a redirection of resources from the public to the private sector, and attempts to reduce the size and cost of the state, particularly its welfare functions.

'Restructuring' can also refer to the radical nature of the changes under way in technologically advanced industrial societies, or to the geographical relocation of production from high wage to low wage countries. From the early 1980s, 'restructuring' has referred to the processes associated with a consequent expansion of the control functions of transnational capital.

The term is also used to refer to the reorganisation of the processes of production in particular industries, enterprises and occupations. Reorganisation of welfare services and benefits can also be described as 'restructuring'.

111 The extent to which the contributors to Women in a Restructuring Australia address these various meanings of 'restructuring' is rather uneven. I felt that the individual chapters of the book, though interesting and of high quality, did not combine into a coherent whole. On reading the book, one gets the sense that the authors were not given clear instructions that the focus should be on restructuring; some of the chapters do not mention restructuring at all. At times the book seemed more like an update of the classic Women, Social Welfare and the State, albeit with a greater emphasis on the labour market, than a book on restructuring.

Nevertheless, the book contains a great deal of useful discussion and information, especially about women's position in the Australian labour market.

Sheila Shaver and Lois Bryson, contributors to both Women, Social Welfare and the State and the present volume, reconsider the Australian welfare state and its treatment of women. Although both agree that the welfare state has become much more gender neutral in recent years, Bryson argues that there are still two welfare states - one for women and one for men.

Martina Nightingale poses the question: Why has the enterprise bargaining framework been embraced by the union movement despite the critique from many feminists both inside and outside the union movement, that a more deregulated labour market will spell disaster for women workers? She argues that part of the answer lies in the way that the 'key concepts of flexibility and individuality have been used to justify the current restructuring of Australian capitalism and to mask the efforts of employers to appropriate more power for themselves at the expense of workers and their unions'.

Rhonda Sharp documents the history of superannuation as it developed through the series of Prices and Incomes Accords, and warns that women's relatively lower income levels during their working lives mean that they have similarly lower income levels in retirement, unless there are fundamental structural and institutional reforms.

Linda Rosenman's chapter is also about superannuation. She discusses the restructuring of retirement, pointing out that many older women cannot afford to retire early. These women have to work for is long as possible to acquire superannuation, having been excluded from membership of superannuation schemes earlier in their working lives,

Both Rosenman and Sharp agree that the introduction of compulsory labourforce based superannuation has been a mixed blessing for Australian women. While many women will benefit from superannuation, there is a strong risk that, if the system continues in its present form, many other women will face insecurity both in their working lives and in old age.

Ann Daly uses data from the 1986 Population Census to argue that since most Aboriginal women consider themselves to be outside the labour market,

112 many of the labour market issues that are of importance to other Australian women are of limited relevance to Aboriginal women.

Deborah Mitchell identifies several changes which are likely to affect the employment and income patterns of Australian women. One is enterprise bargaining, where international experience suggests that women will lose out in terms of pay rates, hours worked and overall employment levels. Another is the reduction in government expenditure on welfare services and general employment in the public sector. A third key change is the internationalisation of the Australian economy, where the combined effects of wage deregulation and the lifting of import restrictions may drive wages down to very low levels in order to compete with overseas low wage producers.

I was surprised that the book did not include a chapter on unpaid work, especially as the importance of unpaid work was a recurring theme in several of the chapters.

Bettina Cass, for instance, calls for a radical rethinking of citizenship:

'A democratic conception of citizenship would value fully the economic and political participation of women and provide the resources and community services necessary for these to be realised. It would also value women's contribution to caring and welfare. A democratic conception of citizenship, however, would also be based clearly and unequivocally on the understanding that men cannot be accorded full citizenship if they do not fulfil their caring obligations in private life.'

Barbara Pocock argues that maternity and child care roles continue to disadvantage women in employment, and that having to combine paid work with caring for sick children often makes women's lives extremely complicated. In an analysis of award restructuring in the retail and clerical industries she claims that 'changes in "flexibility" have been almost exclusively oriented towards benefits for the employer... Flexibility with respect to accommodating workers' needs or parental responsibilities has not been mentioned'.

Marcia Neave identifies one of the major deficiencies in family law rule. Although there is statutory recognition of the economic value of women's unpaid work, through the provision requiring 'home-maker and parent' contributions to be taken into account, this has had only a very limited effect on property division outcomes.

Both Sharp and Rosenman argue that one of the main problems with the recent changes to superannuation is that it means that retirement income is based only on tabour force status and prior earnings, and the enormous contribution that women's unpaid caring work makes to society is therefore ignored and unrewarded.

113 In the Introduction, the editors state that 'the status of caring work ... is now becoming the critical issue for feminists if real gender equality is to be achieved'. They justify the omission of a chapter an unpaid work on the grounds that recent work has shown that the gender balance in unpaid work has not altered. This is much the same argument that was used for decades by economists to justify omitting unpaid work from the National Accounts and the definition of the Gross Domestic Product - an argument that has been much criticised by feminists. I think that a chapter which at least documented the extent of unpaid caring work in Australia would have been a useful addition to the book.

It is a pity that Women in a Restructuring Australia does not really deal with the broader issues to do with restructuring. The advocates of the various forms of restructuring have generally presented it as inevitable, a process which it is both foolish and dangerous to resist, and they have depicted opponents of restructuring as ignorant Luddites. This book does not engage with, or contest this point of view, even though it documents many of the adverse effects of restructuring. Restructuring is taken as a given; there is little discussion of either the necessity or the inevitability of the current process and pace of restructuring in Australia. The book would have had greater impact had such a discussion been included.

Susan Donath is a Lecturer at the Key Centre for Women's Health, University of Melbourne.

Reference

Baldock, Cora and Cass, Bettina (eds) 1983,1988, Women, Social Welfare and the State in Australia, Allen & Unwin, Sydney.

114 SOCIAL SECURITY STATISTICS

Recipients, DSS pensions, by state and sex

Family Payments, customers and children

Recipients, DSS allowances

Job Search and Newstart Allowance Jobseekers by age and sex

Data in the Social Security Statistics Section was prepared by staff in the Management Information Section, Strategic Planning Division, Department of Social Security

SOCIAL SECURITY JOURNAL

JUNE 1996 PENSION PAYMENTS -STATISTICAL HIGHLIGHTS

· At December 1995, 2 628 900 persons were receiving some type of pension payment. This represented a 28.7 per cent increase in the total pensioner population in the ten years since December 1985. Age Pensioners accounted for approximately 60% of the total pensioner population in December 1995, compared to 64.9% at December 1985 (Table 1).

· In March 1995, War Widows who were receiving a part-rate Age Pension transferred solely to a Department of Veterans Affairs payment. This contributed to a decrease in the number of Age Pensioners from 1 607 563 to 1 580 982 over the December 1994 and December 1995 period (Table 1).

· At December 1995, just over one third of all pensioners were residing in New South Wales. A further 24.6 per cent were living in Victoria and 17.2 per cent were living in Queensland (Table 2).

· The proportion of males receiving the Age Pension at December 1995 was 35.1 per cent, up 2.3 percentage points on December 1994 (32.8) (Table 2).

· The number of Disability Support Pensioners increased significantly from December 1991, partly due to the amalgamation of Invalid Pension and Sheltered Employment Allowance into the one disability payment and the cessation of new grants of Rehabilitation Allowance. The number of Disability Support Pensioners increased by 6.5 per cent in the twelve months to December 1995 (Table 1).

· The number of Sole Parent Pensioners has increased gradually over the past ten years from 250 601 at December 1985 to a December 1995 total of 331 491; an increase of 32.3 per cent. Approximately ninety five per cent of Sole Parent Pensioners are females (December 1995).

SSJ, June 1996 Social Security Statistics 117 TABLE 1 - PENSIONERS: PENSION TYPE, AUSTRALIA, DECEMBER 1985 TO DECEMBER 1995

Pension type 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995

Age Pension 1326050 1321027 1321923 1330505 1329842 1354390 1407050 1472800 1543595 1607563 1580982 Disability Support Pension (a) 276443 292630 303085 312731 321636 334740 365313 393107 420431 451097 480370 Rehabilitation Allowance 3212 2995 2306 2026 1980 2857 3569 1069 288 85 19 Widow Pension Class B 80971 81797 88032 84907 80911 75945 72107 66378 62798 57702 54083 Widowed Pension Allowance (b) ...... 42 239 310 102 83 93 61 Sole Parent Pension (c) 250601 252153 238657 239257 243048 254565 276811 296929 303461 316632 331491

Wife Pension (Age) 22549 22060 21966 22246 22875 24921 28696 31452 34916 37841 41286 Wife Pension (Disability) 77516 84359 87480 89179 90724 92637 98838 105147 112396 119434 118332 Wife Pension (Rehab. Allow.) 718 653 517 472 512 827 1044 311 86 30 3 Total Wife Pension 100783 107072 109963 111897 114111 118385 128578 136910 147398 157305 159621

Carer Pension (Age) 1277 2341 2971 3353 3712 4289 5115 6073 6949 7949 8812 Carer Pension (Disability) 2519 3546 4124 4385 4527 8099 6284 7453 8758 10034 12030 Carer Pension (Other) 183 382 619 966 1431 Total Carer Pension 3796 5887 7095 7738 8239 12388 11582 13908 16326 18949 22273

Total 2041856 2063561 2071061 2089061 2099809 2153509 2265320 2381203 2494380 2609426 2628900

(a) Disability Support Pension replaced Invalid Pension and Sheltered Employment Allowance from 12 November 1991. (b) Prior to 1 January 1995, Bereavement Allowance was called Widowed Person Allowance. A large proportion of widows previously included in Widowed Person Allowance were transferred to Widow Pension Class B from November 1992. (c) Sole Parent Pension replaced the previous Widow Class A Pension and Supporting Parent Benefit from March 1989. .. not applicable

118

TABLE 2 - PENSIONERS: STATE BY PENSION TYPE BY SEX, DECEMBER 1995 Pension type Disability Widow Sole Age Support Rehabilitation Pension Parent Wife Carer State Pension Pension Allowance Class B Pension Pension Pension Total(a) Males New South Wales 187 824 114 698 2 .. 6 883 .. 4 427 313834 Victoria 140 906 75 599 3 .. 4 007 .. 2 798 223313 Queensland 92 415 58 223 8 .. 4 614 .. 2 085 157345 South Australia 53 997 30 662 0 .. 2 044 .. 1 109 87812 Western Australia 43 896 28 749 0 .. 1 916 .. 787 75348 Tasmania 14 506 11 244 0 .. 860 .. 507 27117 Northern Territory 1 826 2 612 0 .. 281 .. 61 4780 Australian Capital Territory 3 881 2 630 0 .. 241 .. 64 6816 Overseas 16 178 7 243 0 .. 1 .. 10 23432 Total 555 429 331 660 13 .. 20 847 .. 11 848 919797 Females New South Wales 352 020 50 867 1 20 814 104 789 52 891 3 766 585148 Victoria 264 060 35 812 2 13 932 69 096 38 091 2 744 423 737 Queensland 170 863 25 974 3 6 714 61 407 27 581 1 971 294 513 South Australia 101 360 13 758 0 3 988 26 213 15 560 743 161 622 Western Australia 83 191 12 890 0 4 764 30 890 14 102 689 146 526 Tasmania 28 436 4 956 0 1 189 9 419 5 584 382 49 966 Northern Territory 2 907 1 184 0 311 4 309 850 53 9 614 Australian Capital Territory 8 177 1 577 0 681 4 404 978 77 15 894 Overseas 14 539 1 692 0 1 690 117 3 984 0 22 022 Total 1 025 553 148 710 6 54 083 310 664 159 621 10 425 1 709 839 (Continued over) 120 TABLE 2 PENSIONERS: STATE BY PENSION TYPE BY SEX, DECEMBER 1995 (CONTINUED) Pension type Disability Widow Sole Age Support Rehabilitation Pension Parent Wife Carer State Pension Pension Allowance Class B Pension Pension Pension Total(a)

Persons

New South Wales 539 844 165 565 3 20 814 111 672 52 891 8 193 898 982 Victoria 404 966 111 411 5 13 932 73 103 38 091 5 542 647 050 Queensland 263 278 84 197 11 6 714 66 021 27 581 4 056 451 858 South Australia 155 357 44 420 0 3 988 28 257 15 560 1 852 249 434 Western Australia 127 087 41 639 0 4 764 32 806 14 102 1 476 221 874 Tasmania 42 942 16 200 0 1 189 10 279 5 584 889 77 083 Northern Territory 4 733 3 796 0 311 4 590 850 114 14 394 Australian Capital Territory 12 058 4 207 0 681 4 645 978 141 22 710 Overseas 30 717 8 935 0 1 690 118 3 984 10 45 454 Total 1 580 982 480 370 19 54 083 331 491 159 621 22 273 2 628 839 a) Excludes Bereavement Allowance customers. .. not applicable

SSJ, June 1996, Social Security Statistics 121 SSJ, June 1996, Social Security Statistics 122 FAMILY PAYMENTS - STATISTICAL HIGHLIGHTS

· At December 1995, there were 1 813 795 Family Payment customers (with 3 504 114 eligible children) receiving a DSS family payment. This represented a 7.3 per cent drop in numbers from the high at December 1993 (Table 3). · Over half (53.4 per cent) of the total Family Payment customers at December 1995 received the Basic Family Payment component (Table 3). · At December 1995, females represented 97.3 per cent of customers receiving a family payment (Table 4). · There were 845 742 Additional Family Payment customers at December 1995. Nearly one third of the Additional Family Payment customers were in the labour force with the remaining two thirds receiving the Additional Family Payment automatically because they, or their partner, were in receipt of a DSS pension or allowance. · Parenting Allowance was introduced in July 1995. Females comprised 95.3 per cent of the 643 570 Parenting Allowance customers at December 1995 (Table 5).

SSJ, June 1996, Social Security Statistics 123 TABLE 3 - FAMILY PAYMENTS: CUSTOMERS AND CHILDREN BY FAMILY PAYMENT TYPE, AUSTRALIA, DECEMBER 1992 TO DECEMBER 1995

Family Payment Additional Family Payment (AFP) (a) Basic Family Payment Only Workforce Auto (b) Total AFP Total

December 1992 (c)

Customers 1 143 629 278 809 516 700 e 795 509 1 939 138

Children 3 095 101 644 769 949 400 e 1 594 168 3 738 217

December 1993

Customers 1 123 893 285 770 546 633 832 403 1 956 296

Children 2 104 379 654 858 1 013 750 1 668 608 3 772 987

December 1994

Customers 1 009 160 325 632 521 428 847 060 1 856 220

Children 1 896 455 731 698 963 875 1 695 573 3 592 028

December 1995

Customers 968 053 269 869 575 873 845 742 1 813 795

Children 1 819 222 608 983 1 075 909 1 684 892 3 504 114

(a) Recipients of Additional Family Payment are also in receipt of the Basic Family Payment component.

(b) Additional Family Payment Auto is paid to those customers who receive, or whose partner receives, a pension or allowance from DSS.

(c) In December 1992 Additional Family Payment Workforce was known as Family Allowance Supplement and Additional Family Payment Auto was known as Additional Pension/ Benefit for Children. The figure for Basic Family Payment Only was derived by subtracting Family Allowance Supplement and Additional Pension/Benefit for Children numbers from the total. e estimated

SSJ, June 1996, Social Security Statistics 124 TABLE 4 - FAMILY PAYMENTS: STATE BY FAMILY PAYMENT TYPE BY SEX, DECEMBER 1995 Family Payment Additional Family Payment Basic Family (AFP) (a) State Payment Only Workforce Auto (b) Total AFP Total Males New South Wales 5 324 2 099 8 431 10 530 15 854 Victoria 3 463 1 400 4 789 6 189 9 652 Queensland 3 160 1 599 5 685 7 244 10 404 South Australia 1 223 582 2 463 3 045 4 268 Western Australia 1 668 568 2 415 2 983 4 651 Tasmania 447 177 1 029 1 206 1 653 Northern Territory 343 142 433 575 918 Australian Capital Territory 417 99 297 396 813 Other (c) 127 0 23 23 150 Total 16 172 6 626 25 565 32 191 48 363

Females New South Wales 307 407 81 466 183 734 265 200 572 607 Victoria 242 550 63 681 126 550 190 231 432 781 Queensland 172 499 56 710 109 104 165 814 338 313 South Australia 76 165 22 660 46 999 69 659 145 824 Western Australia 98 159 25 005 50 711 75 716 173 875 Tasmania 25 724 7 808 18 274 26 082 51 806 Northern Territory 9 460 3 105 8 049 11 154 20 614 Australian Capital Territory 17 016 2 766 6 354 9 120 26 136 Other (c) 2 901 42 533 575 3 476 Total 951 881 263 243 550 308 813 551 1 765 432

Persons New South Wales 312 731 83 565 192 165 275 730 588 461 Victoria 246 013 65 081 131 339 196 420 442 433 Queensland 175 659 58 269 114 789 173 058 348 717 South Australia 77 388 23 242 49 462 72 704 150 092 Western Australia 99 827 25 573 53 126 78 699 178 526 Tasmania 26 171 7 985 19 303 27 288 53 459 Northern Territory 9 803 3 247 8 482 11 729 21 532 Australian Capital Territory 17 433 2 865 6 651 9 516 26 949 Other (c) 3 028 42 556 598 3 626 Total 968 053 269 869 575 873 845 742 1 813 795 (a) Recipients of Additional Family Payment are also in receipt of the Basic Family Payment component.

(b) Additional Family Payment Auto is paid to those customers who receive, or whose partner receives, a pension or allowance from DSS.

(c) State totals are defined on the basis of postcodes. These figures include recipients who are paid whilst overseas and invalid postcodes. These invalid postcodes result from either recipients supplying incorrect postcodes or data entry errors.

SSJ, June 1996, Social Security Statistics 125 TABLE 5 - PARENTING ALLOWANCE (a): STATE BY SEX, DECEMBER 1995 State Females Males Total New South Wales 197 865 8 741 206 606 Victoria 154 311 7 392 161 703 Queensland 118 240 5 984 124 224 South Australia 61 189 2 407 63 596 Western Australia 50 022 3 060 53 082 Tasmania 19 068 1 110 20 178 Northern Territory 5 266 522 5 788 Australian Capital Territory 7 865 382 8 247 Other 127 19 146

Total 613 953 29 617 643 570

(a) Parenting Allowance was introduced in July l995. These figures are an average of the weekly payments for the month of December 1995.

SSJ, June 1996, Social Security Statistics 126 LABOUR MARKET PAYMENTS STATISTICAL HIGHLIGHTS

Job Search and Newstart Allowance

At December 1995:

· There were 778 281 persons receiving the job Search or Newstart Allowance – down 14.0 per cent since December 1993 (Table 6). · Just over half of the JSA/NSA customers were in receipt of the job Search Allowance (Table 6). · Approximately 22 500 JSA/NSA customers were undertaking a form of training (Table 7).

Jobseekers

At December 1995:

· Ninety per cent of JSA/NSA customers were jobseekers. Jobseekers are customers in receipt of the job Search Allowance or Newstart Allowance who received a payment in the previous fortnight, were not undertaking training and were not incapacitated (Table 7). · JSA Jobseekers outnumbered NSA Jobseekers in all the States except Tasmania (Table 8). · Approximately half of all Jobseekers were aged from 18 to 29 years - males comprising 65 per cent of this group (Table 9). · Of the 709 731 Jobseekers paid in the fortnight to 15 December 1995, 83.0 per cent did not have any income from earnings (Table 11).

Other Allowances

At December 1995:

· There were 51 131 Sickness Allowance customers - representing a 17.9 per cent increase since December 1992 (Table 6). · There was a 77 per cent increase in Mobility Allowance customers in the four years since December 1991 (Table 6). · Mature Age Allowance and Mature Age Partner Allowance were introduced in March 1994. Customers receiving the Mature Age Allowance increased by 24 per cent in the twelve months to December 1995, while customers receiving the Mature Age Partner Allowance increased by 7 per cent in the same period (Table 6).

SSJ, June 1996, Social Security Statistics 127 TABLE 6 - ALLOWEES: ALLOWANCE TYPE, AUSTRALIA, DECEMBER 1991 TO DECEMBER 1995

Allowance type 1991 1992 1993 1994 1995

Job Search Allowance (a) 533 657 461 707 453 730 403 335 424 955 Newstart Allowance (a) 217 691 393 758 451 022 406 123 353 326

Job Search and Newstart Allowance 751 348 855 465 904 752 809 458 778 281

Youth Training Allowance (a) (b) ...... 26 808 Sickness Allowance (a) 49 846 43 382 48 830 47 976 51 131 Special Benefit (a) 32 015 31 577 26 678 25 052 21 141 Mobility Allowance (c) 13 480 14 461 19 208 21 887 23 830 Mature Age Allowance (d) ...... 34 672 43 114 Mature Age Partner Allowance (d) ...... 13 162 14 090 Partner Allowance (a) (e) ...... n.a. 65 617 Widow Allowance (a) (f ...... 10 351

(a) These figures are an average of the weekly payments for the month of December.

(b) Youth Training Allowance was introduced from 1 January 1995.

(c) These figures are a total number extracted as at the end of December.

(d) These figures are an average of the fortnightly payments for the month of December. Mature Age Allowance and Mature Age Partner Allowance were introduced in March 1994.

(e) Partner Allowance was introduced from September 1994.

(f) Widow Allowance was introduced from 1 January 1995.

.. not applicable

n.a. not available

SSJ, June 1996, Social Security Statistics 128 TABLE 7 - JOB SEARCH AND NEWSTART ALLOWEES: SUMMARY POPULATION, AUSTRALIA, DECEMBER 1995

Job Search Allowance Newstart Allowance Total All JSA/NSA Customers 424 955 353 326 778 281 Did not receive a payment (a) 25 975 13 398 39 373 Received a payment 398 979 339 928 738 907 Undertaking Training 8 304 14 184 22 488 Literacy courses 11 3 14 Formal training 4 661 12 752 17 412 Short courses 1 752 1 090 2 842 Other training 1 880 339 2 220 Incapacitated (b) 5 723 6 856 12 579 Jobseekers receiving JSA/NSA (c) 384 952 318 888 703 840 (a) Persons who did not receive a payment because their income, and/or their partner's income, exceeded the allowable limit. This group is often referred to as zero-paid. (b) Activity code 'incapacitated' relates to JSA/NSA recipients who have become temporarily ill or incapacitated. (c) Those customers who received a payment, were not undertaking any training and were not incapacitated. SSJ, June 1996, Social Security Statistics 129 TABLE 8 - JOBSEEKERS RECEIVING JOB SEARCH OR NEWSTART ALLOWANCE: STATE BY ALLOWANCE TYPE, DECEMBER 1995

Jobseekers State Job Search Allowance Newstart Allowance Total New South Wales 114 767 103 730 218 497 Victoria 93 089 89 054 182 143 Queensland 84 690 52 287 136 977 South Australia 32 799 30 223 63 022 Western Australia 38 154 21 742 59 896 Tasmania 10 797 13 128 23 925 Northern Territory 5 601 5 201 10 802 Australian Capital Territory 5 055 3 522 8 577

Total 384 952 318 888 703 840 TABLE 9 - JOBSEEKEPS RECEIVING JOB SEARCH OR NEWSTART ALLOWANCE (a) BY AGE AND SEX, AUSTRALIA, DECEMBER 1995

Jobseekers

Job Search Newstart Age Allowance Allowance Total Males Less than 18 years (b) 3 152 .. 3 152 18-20 years 35 510 18 496 54 006 21-29 years 94 599 70 848 165 447 30-39 years 62 590 59 485 122 075 40-49 years 35 823 42 275 78 098 50-59 years 22 713 39 762 62 476 60 years and over 9 436 3 581 13 017 Total 263 822 234 448 498 270 Females Less than 18 years (b) 3 015 .. 3 015 18-20 years 28 012 14 824 42 836 21-29 years 46 575 27 907 74 482 30-39 years 18 170 13 629 31 799 40-49 years 16 380 16 243 32 623 50-59 years 8 787 11 670 20 456 60 years and over 190 167 357 Total 121 130 84 440 205 569 Persons Less than 18 years (b) 6 167 .. 6 167 18-20 years 63 522 33 320 96 842 21-29 years 141 174 98 755 239 929 30-39 years 80 759 73 114 153 874 40-49 years 52 203 58 519 110 721 50-59 years 31 500 51 432 82 932 60 years and over 9 626 3 748 13 374 Total 384 952 318 888 703 840 (a) Excludes those persons who did not receive a payment and those who were undertaking training or were incapacitated. (b) A person who was under 18 years of age and receiving Job Search Allowance when Youth Training Allowance was introduced in January 1995 continues to receive Job Search Allowance provided certain eligibility factors are met. .. not applicable. SSJ, June 1996, Social Security Statistics 131 SSJ, June 1996, Social Security Statistics 132 TABLE 10 - JOBSEEKERS RECEIVING JOB SEARCH OR NEWSTART ALLOWANCE (a) BY ACTIVITY TEST STATUS AND SEX, AUSTRALIA, DECEMBER 1995 Jobseekers Job Search Newstart Activity test status Allowance Allowance Total Males Job search 262 587 231 601 494 188 Self employment 223 1 653 1 876 Refugee in first three months 252 0 252 Caring responsibilities 71 80 151 Work (b) 33 53 86 Rehabilitation (c) 612 1 014 1 626 Special circumstances (d) 24 16 40 Other 20 32 51 Total 263 822 234 448 498 270 Females Job search 120 571 83 618 204 190 Self employment 57 351 408 Refugee in first three months 130 0 130 Caring responsibilities 43 31 74 Work (b) 26 30 57 Rehabilitation (c) 251 371 621 Special circumstances (d) 25 19 44 Other 26 19 45 Total 121 130 84 440 205 569 Persons Job search 383 158 315 220 698 378 Self employment 280 2 004 2 284 Refugee in first three months 383 0 383 Caring responsibilities 114 111 225 Work (b) 60 83 143 Rehabilitation (c) 863 1 384 2 247 Special circumstances (d) 49 35 84 Other 46 51 97 Total 384 952 318 888 703 840 (a) Excludes those persons who did not receive a payment and those who were undertaking training or were incapacitated. (b) Includes voluntary work and part-time work. (c) Includes incapacitated rehabilitation and non-incapacitated rehabilitation activities. (d) Includes major personal disruption at home and major personal crisis. SSJ, June 1996, Social Security Statistics 133 TABLE 11 - JOBSEEKERS RECEIVING JOB SEARCH OR NEWSTART ALLOWANCE (a) PAID IN THE FORTNIGHT TO 15 DECEMBER 1995 BY FORTNIGHTLY EARNINGS AND SEX, AUSTRALIA

Jobseekers

Fortnightly earnings Job Search Allowance Newstart Allowance Total Males per cent Did not earn an income 86.3 84.9 85.7 Earned an income 13.7 15.1 14.3 Amount earned $0.01-$60.00 1.7 2.2 1.9 $60.01-$100.00 2.4 2.9 2.6 $100.01-$140.00 1.7 2.0 1.9 $140.01-$200.00 2.3 2.7 2.5 $200.01-$240.00 1.0 1.0 1.0 Over $240.01 4.5 4.1 4.3 Total 100.00 100.00 100.00

Number

Jobseekers receiving JSA/NSA 265 667 235 941 501 608 Females per cent Did not earn an income 77.1 76.2 76.7 Earned an income 22.9 23.8 23.3 Amount earned $0.01 $60.00 2.9 3.5 3.2 $60.01-$100.00 3.6 4.1 3.8 $100.01-$140.00 2.7 3.0 2.8 $140.01-$200.00 3.8 4.0 3.9 $200.01-$240.00 1.8 1.8 1.8 Over $240.01 8.0 7.4 7.8 Total 100.00 100.00 100.00

Number

Jobseekers receiving JSA/NSA 122 453 85 670 208 123 (Continued over)

SSJ, June 1996, Social Security Statistics 134 TABLE 11 - JOBSEEKERS RECEIVING JOB SEARCH OR NEWSTART ALLOWANCE (a) PAID IN THE FORTNIGHT TO 15 DECEMBER 1995 BY FORTNIGHTLY EARNINGS AND SEX, AUSTRALIA (CONTINUED) Jobseekers Fortnightly earnings Job Search Allowance Newstart Allowance Total Persons per cent Did not earn an income 83.4 82.6 83.0 Earned an income 16.6 17.4 17.0 Amount earned $0.01-$60.00 2.1 2.6 2.3 $60.01-$100.00 2.8 3.2 3.0 $100.01-$140.00 2.0 2.3 2.2 $140.01-$200.00 2.8 3.1 2.9 $200.01-$240.00 1.2 1.2 1.2 Over $240.01 5.6 5.0 5.3 Total 100.00 100.00 100.00

Number

Jobseekers receiving JSA/NSA 388.120 321.611 709.731 (a) Excludes those persons who did not receive a payment in the pervious fortnight and those who were undertaking training or were incapacitated.

SSJ, June 1996, Social Security Statistics 135 TABLE 12 - OTHER ALLOWEES: STATE BY ALLOWANCE TYPE, DECEMBER 1995

Mature Youth Mature Age Training Sickness Special Age Partner Mobility State Allowance Allowance Benefit Allowance Allowance Allowance New South Wales 8 022 17 093 9 642 14 507 4 579 7 712 Victoria 5 390 11 860 6 175 11 752 4 074 7 136 Queensland 6 157 11 032 1 874 7 287 2 276 4 394 South Australia 2 781 3 815 1 044 4 257 1 448 2 141 Western Australia 2 489 4 846 1 563 3 307 1 090 1 706 Tasmania 1 191 1 064 277 1 637 537 741 Northern Territory 456 523 196 167 42 (a) Australian Capital Territory 322 597 315 201 45 (b) Total 26 808 50 829 21 087 43 115 14 091 23 830 (a) Figures for the Northern Territory are included in Queensland. (b) Figures for the Australian Capital Territory are included in New South Wales.

TABLE 13 - PARTNER ALLOWANCE (a): STATE, DECEMBER 1995

Partners of Partners of Other Partner Total Partner State Beneficiaries Pensioners Allowees Allowees

New South Wales 17756 2359 198 20312

Victoria 17219 1942 115 19275

Queensland 10028 1233 184 11445

South Australia 5589 846 84 6518

Western Australia 4509 623 48 5180

Tasmania 2215 345 22 2582

Northern Territory 273 16 4 293

Australian Capital Territory 384 46 0 430

Total 57972 7409 654 66034 (a) These figures are a total number extracted as at the end of December 1995.

SSJ, June 1996, Social Security Statistics 136 PROJECT NOTES

Editor's Note

Current and planned research

· Retirement incomes

· Income support for people with disabilities

· Income support for families

· Labour market programs

· Assistance for young people

· Income support research other

New books and reports

Social security issues - selective bibliography

SOCIAL SECURITY JOURNAL

JUNE 1996 EDITOR'S NOTE

The Project Notes Section in this issue of the Social Security Journal builds on the comprehensive outline of current research within Australia which was introduced in the December 1994 issue. As noted then, subsequent issues of the Journal will include details about new projects not already listed and final reports as they become available.

The Project Notes Section already provides a vital research resource for people who are interested in social security issues, whether as practitioners, researchers or members of relevant agencies. It is planned that the Section will continue to provide comprehensive information about current work on a twice-yearly basis.

The Project Notes Section does not aim to provide a full census of relevant work. Rather, it presents a central 'bulletin board' which can be accessed by readers within Australia as well as overseas. While every effort is made to circulate requests for relevant information the end product is, by its nature, dependent on the assistance and co-operation of researchers and specialists in the public, academic and welfare, community and church sectors.

Because it is not possible to update every item covering current or planned research in each issue, individual copies of current and previous issues of the Social Security Journal are now available through Commonwealth Government Bookshops and the Australian Government Publishing Service. Ordering details are provided on the inside back cover in each issue.

If you have any suggestions as to the information you would find useful in the Project Notes Section, please contact Ms Melinda Robson, the Project Notes Coordinator on (06) 244 5540. Completed reports and books can also be forwarded to: The Managing Editor, Social Security Journal, Information and Public Relations Branch, DSS, Box 7788, Canberra Mail Centre, ACT, 2610. This will ensure that new materials are considered for the Book Review Section and circulated to staff within DSS who are working in the relevant areas. Project Notes return forms can be forwarded at any time.

139 CURRENT AND PLANNED RESEARCH

RETIREMENT INCOMES

TOPIC Women and pensions Early retirement (retirement income)

RESEARCHER Johnson, Betty Unikowski, Isi

OBJECTIVES & To document women's A seminar was held on 14 METHOD income experience prior to December 1995 involving retirement and its effect on participants from government quality of life and income depart ments, research bodies after retirement and academic institutions, the financial services and super- annuation industry and client representative organisations to examine the extent of early retirement and its implications for Australia's retirement incomes system. Papers presented at the seminar will be published in 1996.

TIME FRAME Older Women's Network N/A (Australia)

INSTITUTION December 1995- Department of Social Security May 1996

CONTACT (02) 221 4618 (06) 244 6607 Fax: (02) 221 4805 Fax: (06) 244 2976

140 INCOME SUPPORT FOR PEOPLE WITH DISABILITIES

TOPIC National data collection Accommodation and Employment Advocacy on services for people support needs of people Research Project with a disability funded with a physical disability under the Common- who are ageing wealth State Disability Agreement (CSDA)

RESEARCHER Black, Ken Campbell, Chris Dennis, Elizabeth

OBJECTIVES & The collection covers all Examine the accommo- A sample of approxi- METHOD services funded or dation and support mately 60 jobseekers and provided under the preferences of people workers with disabilities CSDA and assists with (over 50 years) who have and some employment the collation and a physical disability (e.g support agency workers exchange of compatible polio, paraplegic, quadri- are being interviewed data between parties to plegic, multiple sclerosis, individually to find out: the Agreement. spina bifida, etc) Identify What access people with models suitable to match disabilities have to these needs. Research employment advocacy; method - interviews with what effect the advocacy key stakeholders help or lack of it has on (government agencies, the quality of their service providers, etc); employment experience; individual interviews ways to ensure that with people in the target people with disability population; and obtain access to employ- distribution of question- ment advocacy; and naire and conduct focus gauge the need for devel- groups. opment of independent employment advocacy.

TIME FRAME Ongoing January 1996-July 1996 January 1995- June 1997

INSTITUTION Australian Instiute of ParaQuad – Paraplegic & Institute of Disability Health and Welfare Quadriplegic Association Action Inc of NSW

CONTACT (06) 244 1189 (02) 764 4166 (08) 352 8599 Fax: (02) 764 2391 Fax: (08) 354 0049

SSJ, June 1996, Project Notes: Income support for people with disailities 141 INCOME SUPPORT FOR PEOPLE WITH DISABILITIES

TOPIC Evaluation of the Demand for services National information Continence Aids funded or provided under management system for Assistance Scheme the Commonwealth/State employment services (CAAS) Disability Agreement (CEPT AND ISJ) for people with disability

RESEARCHER Madden, Ros Madden, Ros Madden, Ros

OBJECTIVES To determine the One of six studies A collection of data & METHOD outcomes of CAAS for forming the evaluation of relating to people with a its target group, whether the Commonwealth/State disability receiving it’s been designed Disability Agreement: To Competitive appropriately and how its examine and report on Employment Placement delivery can be inproved. the demand for Training and Individual accommodation support, Supported Jobs services Use consultation respite, day programs funded by the meetings, feedback, and other support Department of Health consumer survey, services for people with a and Family Services. A analysis of administrative disability. major objective is to data on clients and promote service products. Literature searches, development. Data is interviews with State and provided quarterly by all Commonwealth employment agencies via department contacts, a computerised data feedback from other collective system. studies and extensive analysis of identified data. A project advisory group of key government and non-government experts assisted the project.

TIME FRAME Completed June 1995- Ongoing December 1995

INSITUTION Australian Institute of Australian Institute of Australian Institute of Health and Welfare Health and Welfare Health and Welfare

CONTACT (06) 244 1189 (06) 244 1189 (06) 244 1189 Fax: (06) 244 1199

SSJ, June 1996, Project Notes: Income support for people with disabilities 142 INCOME SUPPORT FOR PEOPLE WITH DISABILITIES

TOPIC A comparison of clients before and after the Disability Reform Package (DRP)

RESEARCHER Wightman, Peter

OBJECTIVES A series of longitudinal & METHODS surveys designed to provide detailed data on the circumstances of people with disabilities before and after the introduction of DRP.

TIME FRAME Completion 1996

INSTITUTION Department of Social Security

CONTACT (02) 244 6240

SSJ, June 1996, Project Notes: Income support for people with disabilities 143 INCOME SUPPORT FOR FAMILIES TOPIC Sole Parent Pension exit Evaluation of Maternity Evaluation of Parenting study Allowance Allowance

RESEARCHE Bradbury, Bruce Rowlands, David Rowlands, David R

OBJECTIVES Questions to be The purpose of the The purpose of the & METHOD addressed include: What evaluation is to assess the evaluation is to assess the personal characteristics impact of MAT on impact PgA on families, are associated with families, in particular its in particular, its role in longer durations of role in helping with the providing financial pension receipt, and what costs associated with the recognition for carers and happens to people who birth of a child. increasing choices leave Sole Parent available to parents. Pension. The evaluation will consist of a number of The evaluation will The study will be based projects, including a consist of a number of upon an analysis of DSS survey of MAT projects, including a administrative data recipients. longitudinal survey of (which is suitably families receiving PgA. confidential). A sample of people terminating Sole Parent Pension in 1996 will be drawn and their receipt of other DSS payments followed for two years.

TIME FRAME Early 1996-1998 April 1996-late 1996 October 1995-early 1998

INSITUTION Social Policy Research Department of Social Department of Social Centre, University of Security Security NSW

CONTACT (02) 9385 3853 (06) 2446466 (06) 2446466 Fax: (02) 9385 1049 Fax: (06)244 7930 Fax: (06)244 7930

SSJ, June 1996, Project Notes: Income support for families 144 LABOUR MARKET PROGRAMS

TOPIC Employment incentives SPRC Longitudinal Social Security and the and disincentives for Study balance between caring DSS clients of work and employment force age: A review of principles and evidence

RESEARCHER Bradbury, Bruce Bradbury, Bruce Davidson, Peter Eardley, Tony

OBJECTIVES To review the evidence The study is examining To profile patterns of & METHOD on different work changes in labour force employment participation incentive policies and status, perceptions and and caring by parents and their effectiveness, and to behaviour to assess the carers of people with consider what principles effects of income support disabilities/frail aged should be followed in changes on five groups people; to examine recent implementing those of DSS customers over social security reforms aspects of income three years. The main which recognise the support policy across objective of the study is caring roles (s); and to different population to investigate the impact explore options for a subgroups. of 1 July 1995 changes to framework for treatment income support of the caring role (s) A critical review of the arrangements (DSS within social security Australian and White Paper initiatives). system, with particular international literature. The second objective is regard to the balance to provide information on between employment and longer term outcomes for caring. Social Security customers. The study Research method will follow a sample of includes a review of people who were DSS literature and a one day customers prior to the seminar of ‘experts’. White Paper.

TIME FRAME Mid 1996-February 1997 1995-1998 February 1996- May 1996

INSTITUTION Social Policy Research Social Policy Research Australian Council of Centre University of Centre University of Social Services NSW NSW

CONTACT (02) 9385 3853 (02) 9385 3853 (02) 3324355 Fax: (02) 9385 1049 Fax: (02) 9385 1049 Fax: (02) 332 1515

SSJ, 1996, Project Notes: Labour market programs 145 LABOUR MARKET PROGRAMS

TOPIC Linkage project

RESEARCHER Newall, Susan

OBJECTIVES To identify barriers and & METHOD links between labour market programs and more formal vocational education and training for disadvantaged unemployed people.

Research method includes a review of literature and quantitative data; focus groups in four regions; semi-structured interviews with key informants; and ‘expert’ seminars in Sydney, Brisbane and Melbourne to draw out policy implications of field research. Final report: National Conference 22 May 1996.

TIME FRAME January 1995-May 1996

INSTITUTION Australian Council of Social Services

CONTACT (02) 332 4355 Fax: (02)332 1515

SSJ, June 1996, Project Notes: Labour market programs 146 ASSISTANCE FOR YOUNG PEOPLE TOPIC Surviving in the labrinth: Towards a fundamental change in income support for young people (issues paper examining young people and a common allowance)

RESEARCHER Croce, Carol

OBJECTIVES The Australian Youth & METHOD Policy Action Coalition (AYPAC) has decided to pursue a campaign advocating for a common allowance within the income support system. The issue paper was developed for the youth sector (generally) and the AYPAC membership (specifically) to identify problems with the existing income support system.

A final version of the paper will include endorsed AYPAC positions on the key issue raised in the paper.

TIME FRAME February 1995-May 1996

INSTITUTION Australian Youth Policy and Action Coalition

CONTACT (06) 247 1666 Fax: (06) 247 1799

SSJ, 1996, Project Notes: Assistance for young people 147

INCOME SUPPORT RESEARCH - OTHER

TOPIC Transfer between Payment customisation: Characteristics of and payment types within the An investigation into outcomes for homeless Department of Social options for advance persons accessing the Security payment and deferral of Supported social security payments Accommodation Assistance Program (SAAP) services

RESEARCHER Beahan, Michael Davidson, Peter Foard, Glenn

OBJECTIVES To investigate the To investigate options for To develop and analyse a & METHOD transfer of customers enabling DSS customers national data collection between different to access lump sum concerning the payment types within the advances or to defer characteristics of and Department of Social payments at their request outcomes for persons Security. by conducting focus accessing SAAP groups with financial Services. Integration of department counsellors who provide databases to form a time financial advice to low A national survey of series analysis. income groups, SAAP service providers particularly Social is being developed to Security customers. provide data concerning the characteristics of and Focus groups of financial outcomes for persons counsellors. accessing SAAP services. This data will be the basis of analysis.

TIME FRAME February 1996- May February 1996- May October 1995-October 1996 1996 1998

INSITUTION Department of Social Australian Council of Australian Institute of Security Social Services Health and Welfare

CONTACT (06) 244 7719 (02) 332 4355 (06) 244 1192 Fax: (06)244 7976 Fax: (02) 332 1515 Fax: (06) 244 1199

SSJ, June 1996, Project Notes: Income support research – other 148 INCOME SUPPORT RESEARCH - OTHER TOPIC Poverty, financial Evaluation of Widow The impact of the socio- counselling an Allowance and Widow B economic environment emergency relief in the Pension on housing needs city of Whittlesea

RESEARCHER Gourlay, Michael Hatton, John Kapuscinski, Cezary Karmel, Rose

OBJECTIVES Outline extent of An examination of the To examine the & METHOD poverty, causes of impact of the phase out importance of a range of demand for emerfency of the Widow B Pension socio-economic relief and adequacy of on women who would be characteristics with existing services. eligible before the phase respect to housing needs out. amoung households. Interviews with service providers. An examination of the Using ABS data, an appropriateness of econometric Widow Allowance as an methodology is to be income support payment. used to estimate the importance of household Research method characteristics with includes a qualitative respect to housing needs research through and to predict the moderated focus groups; probability of being in and quantitative survey housing need given research and analysis of particular household ABS and DSS data. characteristics.

TIME FRAME March 1996- September March 1996- November June 1995- February 1996 1996 1996

INSTITUTION Family Resource Centre Department of Social Australian Institute of Security Health and Welfare

CONTACT (03) 9646 2622 (06)244 5791 06) 244 1200 Fax: (03) 9464 2654 Fax: (06) 244 1199

SSJ, 1996, Project Notes: Income support research – other 149 INCOME SUPPORT RESEARCH - OTHER TOPIC Housing outcomes across Living standards and Welfare services tenure non-cash income expenditure

RESEARCHER Karmel, Rose Moyle, Helen Pinyopusarerk, M. Goss, J

OBJECTIVES To examine the incidence As part of the DSS Compile, analyse and & METHOD of housing needs across Community Research publish welfare services tenures and to determine Project, to produce three expenditure by source of factors affecting housing discussion papers: funds and type of needs. Where data ‘Contribution of cash and services. permits, the extent of non-cash elements to alleviation of housing enhancement of living Obtain data from the needs through housing standards’; ‘Socail Australian Bureau of assistance such as rent participation and Statistics, assistance will be inclusion’; and Commonwealth Grants examined. ‘Information technology Commission, State and living standards’. Welfare authorities and Housing outcomes for leading non-government households of varying Research methods organisations as to type tenures, including those include a review of of expenditure and receiving rent assistance current literature on source of funding. Data and those in public Australian and overseas compiled and analysed. rental, are analysed using research on living ABS data. As well, the standards and an outcomes for households evaluation of past or with a range of current examples of new characteristics are to be activities, services and examined. resources in Australia and overseas.

TIME FRAME June 1995- December February 1995- 1994-ongoing 1996 December 1995

INSTITUTION Australian Institute of Australian Institute of Australian Institute of Health and Welfare Health and Welfare Health and Welfare

CONTACT (06) 244 1200 (06) 244 1200 (06) 244 1200 Fax: (06) 244 1199 Fax: (06) 244 1199 Fax: (06) 244 1199

SSJ, June 1996, Project Notes: Income support research – other 150 INCOME SUPPORT RESEARCH - OTHER TOPIC Introducing a guaranteed Evaluation of the minimum income operation of the compensation provisions of the Social Security Act 1991

RESEARCHER Tomlinson, Dr John Woodacre, Mark

OBJECTIVES Find ways to introduce a To gauge the level of & METHOD guaranteed minimum income community acceptance in Australia. and understanding of the compensation provisions Monitoring policy and the level of developments and emerging compliance by insurance critical analysis. industry with their obligations under the Act.

Community survey- qualitative research by Rush Social Research; and a survey of insurers.

TIME FRAME On going October 1995 – May 1996

INSTITUTION Social Science Department Department of Social Queensland University of Security Technology

CONTACT (07) 386 44528 (06) 244 6559 Fax: (07) 286 44995 Fax: (06) 244 7939

June 1996, Project Notes: Income support research – other 151 NEW BOOKS AND REPORTS

TITLE ACOSS Paper No 71 – ACOSS Paper No 72 ACOSS Paper No Super, Saving and – Youth Income 73 – The Future of Inequality Support Work and Incomes

AUTHOR Australian Council of Australian Council of Australian Council Social Services Social Services of Social Services (ACOSS) (ACOSS) (ACOSS) and the Commission for the Future of Work

SCOPE & The benefits of Reform of youth Examines the OBJECTIVES superannuation. payments; and changes in the income support for nature of work in homeless young Australia. people.

PRICE $13 $15 $11 (incl p&p)

No OF 38 58 34 PAGES (approx)

PUBLISHER/ Australian Council of Australian Council of Australian Council SUPPLIER Social Services Social Services of Social Services

CONTACT (02) 332 4355 (02) 332 4355 (02) 332 4355 Fax: (02) 332 1515 Fax: (02) 332 1515 Fax: (02) 332 1515

SSJ, June 1996, Project Notes: New books and reports 152 NEW BOOKS AND REPORTS TITLE Australia’s Welfare Australia’s Welfare Welfare Services 1993: Services and 1995: Services and Expenditure Bulletin No. Assistance Assistance 1

AUTHOR Australian Institute of Australian Institute of Australian Institute of Health and Welfare Health and Welfare Health and Welfare

SCOPE & Regular bulletin OBJECTIVES providing national data on welfare

PRICE $29.95 $35.00 $5 (incl p&p)

NO OF 393 414 28 PAGES (approx) PUBLISHER/ Australian Institute of Australian Institute of Australian Institute of SUPPLIER Health and Welfare Health and Welfare Health and Welfare

CONTACT (06) 244 1000 (06) 244 1000 (06) 244 1000 Fax: (06) 244 1199 Fax: (06) 244 1199 Fax: (06) 244 1199

June 1996, Project Notes: New books and reports 153 NEW BOOKS AND REPORTS TITLE Commonwealth/State Income support for Social Security Payments Disability Agreement Parents and Other Carers Series: National Minimum Data 1. Children, 1912 – 1995 Set: Report on the 1994 2. The unemployed, the Full-Scale Pilot Test sick and those in special circumstances, 1945 – 1995 3. Sole parents & widowed people, 1942 – 1995

AUTHOR Black, Ken Bradbury, Bruce Daniels, Dale Madden Ros

SCOPE & Mehodology, results and These publications OBJECTIVES recommendations arising provide an overview of form the first full-scale the development of pilot test of a minimum Social Security payments data set collection from in Australia plus a services provided or chronology of significant funded under the CSDA. changes to each payment over the years.

PRICE Free $10 Free (incl p&p)

NO OF 60 64 22, 32, 22 PAGES (approx) PUBLISHER/ Australian Institute of Social Policy Research Parliamentary Library SUPPLIER Health and Welfare Centre University of Canberra NSW

CONTACT (06) 244 1000 (02) 385 3857 (06) 277 2711 Fax: (06) 244 1199 Fax: (02) 385 1049

SSJ, June 1996, Project Notes: New books and reports 154 NEW BOOKS AND REPORTS TITLE Too Sick for Work Housing Needs Analysis Actions Speak Louder in the Australian Capital Territory

AUTHOR Disability Reform Foard, G Hackney, Sue Package Working Group Karmel, R of the Welfare Rights Merlo, R Unit Phibbs, P

SCOPE & Research report from Using the 1991 Census Developing an OBJECTIVES phone in on problems of Population and affirmative action plan with disability payments. Housing, the incidence of for women with a housing needs among a disability – history, range of population income, education, groups in the ACT is rehabilitation examined using a new employment and model developed within unemployment, equal the Australian Institute of opportunity, law, Health and Welfare. respectful language and The use of the resulting behaviour. information in needs based planning is discussed.

PRICE Free (to be advised) $5.00 (incl p&p)

NO OF 46 (to be advised) 118 PAGES (approx) PUBLISHER/ Welfare Rights Unit Housing Policy and Disability Action Inc SUPPLIER Stratefic Planning Group ACT Housing

CONTACT (03) 9416 1409 (06) 207 1432 (08) 352 8599 Fax: (06)9419 3552 Fax: (06) 207 1174 Fax: (08) 354 0049

SSJ, June 1996, Project Notes: New books and reports 155 NEW BOOKS AND REPORTS TITLE The Complete A-Z of Unemployment: ISC Superannuation Retirement Development and Trustee Newsletter Transition

AUTHOR Henderson, Robyn Hicks, R Insurance and Creed, P Superannuation Patton, W Commission Tomlinson, J

SCOPE & Contains 250 of the most To monitor current OBJECTIVES asked questions about developments and retirement and a contact research in list of major unemployment. organisations. It also contains details of major social and demographic studies and some humour.

PRICE $24.95 $40.00 Free (incl p&p)

NO OF 375 362 8 PAGES (approx)

PUBLISHER/ RMB 738 School of Social Science Insurance and SUPPLIER ANNA BAY NSW 2316 Queensland University of Superannuation Technology Commission

CONTACT 018 684 524 (07) 3864 4528 (06) 201 8614 Fax: (07) 3864 4995 Fax: (06) 201 8511

SSJ, June 1996, Project Notes: New books and reports 156 NEW BOOKS AND REPORTS TITLE A Guidebook for Small Trends in the The Definition and Superannuation Funds Distribution of Cash and Categorisation of Non-Cash Benefits Disability in Austrlia

AUTHOR Insurance and Johnson, David Madden, Ros Superannuation Manning, Ian Black, Ken Commission Hellwig, Otto Xingyan, Wen

SCOPE & A practical guide for The report examines An examination of OBJECTIVES trustees of small trends in the growth and disability definition in superannuation funds on the distribution of cash Australia and some the laws which apply to incomes and non-cash recommendations for these funds. benefits on a range of change. household types for the period 1981-82 to 1993- 94. The research was based on the 1988-89 ABS Household Survey with micro-simulation techniques used to project backwards and forwards in time.

PRICE Free $24.95 (main report) $5.00 (incl p&p) $9.95 (overview)

NO OF 21 221 (main report) 50 PAGES 45 (overview) (approx)

PUBLISHER/ Insurance and Australian Government Australian Government SUPPLIER Superannuation Publishing Service Publishing Service and Commission Commonwealth Government Bookshops

CONTACT (06) 201 8531 132 447 (toll free) 008 020 049 Fax: (06) 201 8511 Fax: (06) 295 4888

June 1996, Project Notes: New books and reports 157 NEW BOOKS AND REPORTS TITLE Labour Market and From Services to Bent over Backwards Related Payments a Outcomes: The Monthly Profile Supported Accommodation Assistance Program in Victoria

AUTHOR Management Information Merlo, R Nelson, Dale Section – DSS Foard, G Tregenza, J Collett, S

SCOPE & To provide relevant By analysing Consumer guide to OBJECTIVES statistics on income administrative and disability and related support payments service provider data, to payments. relating to the labour develop an account of market administered by services to homeless the Department of Social people in Victoria and to Security. analyse, where possible, service outcomes.

PRICE $60 per year (12 copies) $15 Free (incl p&p)

NO OF 32 210 74 PAGES (approx)

PUBLISHER/ Department of Social Australian Institute of Welfare Rights Unit SUPPLIER Security Health and Welfare

CONTACT (06)244 5695 (06) 244 1206 (03) 9416 1409 Fax: (06) 244 7988 Fax: (06) 244 1199 Fax: (03) 9419 3552

SSJ, June 1996, Project Notes: New books and reports 158 NEW BOOKS AND REPORTS

TITLE Welfare Services A Challenge to Work and Social Policy and Expenditure Data in Welfare: Poverty in Personal Life: Changes Australia Australia in the 1990s in State, Family and Community in the Support of Informal Care

AUTHOR Pinyopusarerk, M Saunders, Peter Shaver, Sheila Gibson, D Fine, Michael

SCOPE & Analysis of national data OBJECTIVES quality on welfare services

PRICE $10 Free Free (incl p&p)

NO OF 72 44 48 PAGES (approx)

PUBLISHER/ Australian Institute of Social Policy Research Social Policy Research SUPPLIER Health and Welfare Centre University of Centre University of NSW NSW

CONTACT (06) 244 1000 (02) 385 3857 (02) 385 3857 (06) 244 1199 Fax: (02) 385 1049 (02) 385 1049

June 1996, Project Notes: New books and reports 159 NEW BOOKS AND REPORTS

TITLE Universality and “Wake up” to the Selectivity in Income Impact of Youth Support: A Unemployment in Comparative Study in Belconnen Social Citizenship

AUTHOR Shaver, Sheila Steering Committee of Belconnen Unemployed Youth Needs Project

SCOPE & To raise awareness of OBJECTIVES and begin addressing the very real needs of long-term unemployed young people

PRICE Free N/A (incl p&p)

NO OF 48 112 PAGES (approx) PUBLISHER/ Social Policy Belconnen Youth SUPPLIER Research Centre Centre University of NSW

CONTACT (02) 385 3857 (06) 251 4007 Fax: (02) 385 1049

SSJ, June 1996, Project Notes: New books and reports 160 NOTE: The Social Security Journal Project Notes Section is compiled using forms from individual researchers. Every effort has been made to in the original intent of the writers involved but, where necessary, the objectives and methodology being used in specific projects have been abbreviated. Details about obtaining copies of materials listed are as correct possible at time of printing. DSS takes no responsibility for verifying the accuracy of entries. If you require further information about specific projects, se contact researchers directly using the contact numbers given.

161 INCOME SUPPOPT FEEDBACK

The following three forms -'New Books and Reports', 'Current Research Projects' and 'Other Researchers' - are designed to gather summary information on income support related issues for the December 1996 edition of the Social Security Journal.

The Project Notes Section first appeared in the December 1994 edition of the Journal. It was very well received and is currently assisting community agencies and specialists across Australia as a useful resource. Due to its success, Project Notes was expanded for the June 1995 edition to include details about new reports and books in the income support field, as well as a selective bibliography.

The 'New Books and Reports' form is for the return of information about any new reports, newsletters or books which have been completed in the last year which you would like to publicise through the Journal.

As with previous editions of the Journal, we are also seeking brief information on current research projects in the income support field. If you are involved in any such research, please complete the 'Current Research Projects' form. If you know of any other researchers currently working in this field please complete the 'Other Researchers' form.

Completed forms should be mailed to:

Ms Melinda Robson Social Security Journal Department of Social Security Box 7788 Canberra Mail Centre ACT 2610 or faxed on (06) 244 7999 for inclusion in subsequent editions of the Journal.

For further information, please telephone Ms Robson on (06) 244 5540.

162

163

164 165 SELECTIVE BIBLIOGRAPHY ON SOCIAL SECURITY ISSUES

This bibliography was compiled by staff in the Department of Social Security Library.

'A Commission for the Future of Work' (1995) Impact, August, Future of Work Bulletin (insert), p. ii.

A Report on Aspects of Youth Homelessness (1995) House of Representatives Standing Committee on community Affairs, Canberra.

'A slap in the face for the working poor' (1995) The Economist, Vol. 336, No. 7922, 8 July, pp. 31-32.

'A white third world' (1995) Parity, Issue 4, Vol. 8, May, P. 4.

Acaster, P. et al. (1995) 'One to one', Community Care, No. 1097, 7-13 December, p. 10.

ACOSS Response to Industry Commission Inquiry into Charitable Organisaions: Draft Report (1995) ACOSS Paper No. 69, Australian Council of Social Service, East Sydney.

Adequacy and Equity in Retirement Incomes: Submission to file Strategic Review of Pensions Income and Assets Tests (1994) Brotherhood of St. Laurence, Fitzroy, Vic.

Adler, M. (ed.) (1994) Democracy and Social Security, New Waverley Papers, Social Policy Series No. 7, University of Edinburgh, Department of Social Policy and Social Work, Edinburgh.

'Administration on Children, Youth and Families Child Care Bureau: Child Care Research Partnerships' (1995) Youth Record, Vol. 7, No. 12, 30 June, p. 5.

Administrative Review Council (1994) Administrative Review and Funding Programs: (A Case Study of Community Services Programs), Report No. 37, Administrative Review Council, Canberra.

Adnett, N. (1995) 'Social dumping and European economic integration', Journal of European Social Policy, Vol. 5, No. 1, pp. 1-12.

Agafonoff, A. (1995) 'Attacking poverty through microenterprise financing', Agenda, Vol. 2, No. 3, pp. 341-350.

Ahrend, P. and Doetsch, P. (1995) 'Amendment of pension schemes and reduction of benefits in Germany', IBIS Review, Vol. 10, No. 3, September, pp. 12-14.

'Aid to families with dependent children (AFDC)' (1995) Youth Record, Vol. 7, No. 11, 15 June, pp. 8-9.

167 Aitken, C. and Ironmonger, D. (1995) 'Household expenditure surveys', The Australian Economic Review, No. 112, 4th Quarter, October-December, pp. 86-88.

Alber, J. (1995) 'A framework for the comparative study of social services', Journal of European Social Policy, Vol. 5, No. 2, pp. 131-149.

Allocated Pensions: Sixteenth Report of the Senate Select Committee on Superannuation (1995) The Committee, Canberra.

'American pensions: Grey area' (1995) The Economist, Vol. 335, No. 7917, \ 3 June, P. 73.

Anderson, E. (1995) 'Welfare by waiver: a response', Public Welfare, Spring, pp. 44-51.

Anderson, I. (1994) Access to Housing for Low Income Single People: A Review of Recent Research and Current Policy Issues, University of York, Centre for Housing Policy, York.

'Another home, another chance' (1995) The Economist, Vol. 336, No. 7931, September 9-15, pp. 40-45.

Antoun, R. and Leong, E. (1995) 'Housing in China', Benefits and Compensation International, Vol. 25, No. 2, September, pp. 20-23.

Arber, S. and Ginn, J. (1995) 'Gender differences in the relationship between paid employment and informal care', Work, Employment and Society, Vol. 9, No. 3, September, pp. 445471.

Arestis, P. and Marshall, M. (eds) (1995) The Political Economy of Full Employment: Conservatism, Corporatism and Institutional Change, E. Elgar Pub., Aldershot, Hants, England.

Arrau, P. and Schmidt-Hebbel, K. (1995) Pension Systems and Reforms: Country Experiences and Research Issues, World Bank, Macroeconomics and Growth Division, Washington, D.C.

Arthur, V. and Wiffin, J. (1995) 'A plea to practitioners', Community Care, No. 1092,26 October-1 November, p. 21.

ASFA Response to the Cass Report or (sic) Retirement Incomes (1989) Association of Superannuation Funds of Australia, Sydney.

'Assessment: welfare reform' (1995) Youth Record, Vol. 7, No. 14, 31 July, pp. 19-21.

Atkinson, M., et al. (1995) 'Planning retirement income in Australia: routes through the maze', The Australian Economic Review, No. 112, 4th Quarter, October-December, pp. 15- 28.

Austin, C. and Horton, N. (1995) 'Homelessness - a national awareness strategy', Parity, Issue 4, Vol. 8, May, p. 3. 168 Baker, J. (1995) 'Basic Income in Ireland: recent developments', Citizen's Income, No. 20, July, pp. 10-11.

Balls, E. and Gregg, P. (1993) Work and Welfare: Tackling the Jobs Deficit, Issue Paper No. 3, Commission on Social justice, Institute for Public Policy Research, London.

Bane, M. (1995) 'Reviewing the waiver review process', Public Welfare, Winter, Vol. 53, No.1, pp. 7-9.

Barton, L. (1995) 'Aging and economics: a comparative examination of responses by the United States, Great Britain and Japan', International Journal of Sociology and Social Policy, Vol. 15, Nos 1/2/3, pp. 120-133.

Barton, T. and Pillai, V. (1994) 'Differences in spell lengths between the AFDC-Basic and AFDC-Unemployed Parents Programs', Journal of Social Service Research, Vol. 19, Nos 1/2, pp. 1-22.

Baume, P. (1995) 'Towards a liberal welfare policy', Australian Journal of Public Administration, Vol. 54, No. 2, June, pp. 196-204.

Beaglehole, A. (1994) 'Benefiting women', Social Policy Journal of New Zealand, Issue 3, December, pp. 82-87.

Becker, S. (1995) 'Carers across the border', Community Care, No. 1089, 5-11 October, pp. 22-23.

Ben-Zvi, Z. (1995) 'The working relations system in Israel', IBIS Review, Vol. 10, No. 4, October, pp. 20-21.

'Benefit the community: reforming meaningful work' (1995) Youth Record, Vol. 7, No. 6, March 31, pp. 8-1 0.

Bennett, F. (1993) Social Insurance: Reform or Abolition? IPPR, London.

Benoit-Guilbot, 0. and Gallie, D. (1994) Long-Term Unemployment, Social change in Western Europe, Pinter Publishers, London.

Beresford, P. and Croft, S. (1995) 'Time for a new approach to anti-poverty campaigning?', Poverty, No. 90, Spring, pp. 12-14.

Berg, O. (1995) 'DOL to launch savings and pension education campaign', EBRI Notes, Vol. 16, No. 6, June, pp. 1-3.

Berthoud, R. (1995) 'The "medical" assessment of incapacity: a case study of research and policy', Journal of Social Security Law, Vol. 2, No. 2, pp. 61-85.

Besharov, D. (1995) 'Using work to reform welfare', Public Welfare, Vol. 53, No. 3, Summer, pp. 17-20.

Bessant, J. (1995) 'The discovery of an Australian "juvenile underclass"', The Australian and New Zealand Journal of Sociology, Vol. 31, No. 1, March, pp. 32-48. 169 Bines, W. (1994) The Health of Single Homeless People, Discussion Paper No. 9, University of York, Centre for Housing Policy, York.

Bittman, M. (1995) 'Changes at the heart of family households: family responsibilities in Australia 1974-1992', Family Matters, No. 40, Autumn, pp. 10-15.

Blackburn, M. and Bloom, D. (1994) Changes in the Structure of Family Income Inequality in the United States and Other Industrial Nations During the 1980s, revised ed., Luxembourg Income Study Working Paper No. 118, CEPS/INSTEAD, Luxembourg.

Blecher, B. (1995) 'What's happening in Kazakstan: pensions in the steppes of Central Asia', Benefits and Compensation International, Vol. 25, No. 2, September, p. 19.

Bloch, F. (1994) Disability Benefit Claim Processing and Appeals in Six Industrialized Countries: A Comparative Study of Germany, Great Britain, the Netherlands, Sweden, Canada and the United States, Occasional Papers on Social Security, International Social Security Association, Geneva.

Blundell, R. and Preston, I. (1995) 'Income, expenditure and the living standards of UK households', Fiscal Studies, Vol. 16, No. 3, August, pp. 40-54.

Boisjoly, J. et al. (1995) 'Access to social capital', Journal of Family Issues, Vol. 16, No. 5, September, pp. 609-631.

Boris, E. (1994) Home to Work: Motherhood and the Politics of Industrial Homework in the United States, Cambridge University Press, Cambridge.

Borrie, G. (1995) 'Responsibilities as well as rights', Citizen's Income Bulletin, No. 20, July, p. 21.

Borland, J. (1995) 'Employment and income in Australia - does the neighbourhood dimension matter?', Australian Bulletin of Labour, Vol. 21, No. 4, December, pp. 281-293,

Boston, J. (1994) 'The implications of MMP for social policy in New Zealand', Social Policy Journal of New Zealand, Issue 3, December, pp. 2-17.

Bound, J. and Holzer, H. (1995) Structural Changes, Employment Outcomes, and Population Adjustments Among Whites and Blacks: 1980-1990, Discussion Papers No. 95-1057, University of Wisconsin- Madison, Institute for Research on Poverty, Madison, Wis.

Bowen, J. (1994) Child Support: A Practitioner's Guide, Law Book Co. in association with the Child Support Agency, North Ryde.

Bradbury, B. (1995) 'Added, subtracted or just different: why do the wives of unemployed men have such low employment rates?', Australian Bulletin of Labour, Vol. 21, No. 1, March, pp. 48-70.

170 Bradsher, J. et al. (1995) 'Adult day care: a fragmented system of policy and funding streams', Journal of Aging and Social Policy, Vol. 7, No. 1, pp. 17-38.

Brandon, P. (1995) Vulnerability to Future Dependence Among Former AFDC Mothers, Discussion Papers No. 95-1055, University of Wisconsin-Madison, Institute for Research on Poverty, Madison, Wis.

Bridges, W. (1995) JobShift: How to Prosper in a Workplace Without jobs, Allen and Unwin, St Leonards, NSW.

'Brief country profiles on financing of social security and related aspects', Asia and Pacific News Sheet, Vol. 25, No. 2, June, pp. 6-13.

Briggs, L. (1994) Meeting the Challenge: Labour Market Trends and the Income Support System, Department of Social Security, Canberra.

Brincat, F. (ed.) (1994) There's more to life than traditional employment: recognise all skills, increase the value and status of all people in society, not just those people with 'real' jobs: forum proceedings, Monday, 11 October 1993, Creative Recreation Consultants, Adelaide.

'Bronx program searches the streets for teen welfare moms' (1995) Welfare to Work, Vol. 4, No. 8, 24 April, P. 59.

Brooks, C. (1995) 'The Top 7: questions (and answers) about the long-term unemployed and the overseas- born', BIMPR Bulletin, No. 14, August, pp. 13-14.

Brotherhood of St. Laurence (1994) Adequacy and Equity in Retirement Incomes: Submission to the Strategic Review of Pensions Income and Assets Tests, Brotherhood of St. Laurence, Fitzroy, Vic.

Brown, P. (1995) 'Cultural capital and social exclusion: some observations on recent trends in education, employment and the labour market', Work Employment and Society, Vol. 9, No. 1, March, pp. 31-51.

Bruce, J. et al. (1995) Families in Focus: New Perspectives on Mothers, Fathers, and Children, Population Council, New York.

Bull, J. (1995) The Housing Consequences of Relationship Breakdown, Discussion Paper No. 10, University of York, Centre for Housing Policy, York.

Burghes, L. (1994) Lone Parenthood and Family Disruption: The Outcomes for Children, Occasional Paper No. 18, Family Policy Studies Centre, London.

Burke, T. (1995) 'The future of homelessness', SAAP News, April, pp. 18-19.

Burkhauser, R. et al. (1994) Relative Inequality and Poverty in Germany and the United States Using Alternative Equivalence Scales, Luxembourg Income Study Working Paper No. 117, CEPS/ INSTEAD, Luxembourg.

Bushell, S. (1995) 'Hi-tech welfare system nearing second phase’, Computerworld, Vol. 17, No. 38, April 28, p. 1O. sues

171 Butler, A. (1995) 'The impact of social welfare policies on self-initiative and family structure: the case of Poland', Social Service Review, Vol. 69, No. 1, March, pp. 1-30.

Butlin, A. et al. (1995) Closing the Gaps: An Evaluation of the job Placement Employment and Training (JPET) Pilot Program for Homeless Youth, Palm Management, Canberra.

Callund, D. (1995) 'Non-state pensions in the Russian Federation', Benefits and Compensation International, Vol. 25, No. 5, December, pp. 12-17.

Campbell, C. (1995) 'Chilean pension funds remain on firm ground', IBIS Review, Vol. 9, No. 9, March, pp. 23-24.

Campbell, J. (1995) 'Thirty years war', Community Care, No. 1097, 7-13 December, P. 21.

'Canadian government does not go after benefits to resolve federal debt' (1995) IBIS Review, Vol. 9, No. 12, June, pp. 22-25.

Care at Home - Privatisation's Last Frontier? (1995) Australian Pensioners' and Superannuants' Federation, Surry Hills, NSW.

Carlsson, B. (1995) 'Developments in the Swedish Early Retirement Scheme: the drive against high welfare expenditure and ill-health', Journal of Social Policy, Vol. 24, Part 2, April, pp. 193-217.

Carrington, L. (1995) 'The cost of caring', Community Care, 9-15 March, P. 9.

Carter, P. et al. (ed.) (1995) Social Working, Macmillan, Basingstoke, England.

Central and Eastern Europe in Transition: Public Policy and Social Conditions, Regional Monitoring Report No. 1, UNICEF, International Child Development Centre, Florence, Italy.

Cervi, B. (1995) 'Gimme shelter', Community Care, No. 1065,28 April-3 May, pp. 16-17.

Challen, M. (1994) Grand Beliefs, Radical Responses: The Thirteenth Sambell Memorial Oration, Occasional Paper (Companions of St. Laurence), G.T. Sambell Memorial Trust, Fitzroy, Vic.

Chapin, R. (1995) 'Social policy development: the strengths perspective', Social Work, Vol. 40, No. 4, July, pp. 433-576.

Charitable organisations in Australia: An Inquiry into Community Social Welfare Organisations: Overview (1994) Industry Commission, Canberra.

Cheng, T. (1995) 'The chances of recipients leaving AFDC: a longitudinal study', Social Work Research, Vol. 19, No. 2, June, pp. 67-76.

'Child poverty reduction plan calls for investments in education, job training, child care, employment' (1995) Youth Record, April 15, pp. 6-7.

172 'Child Support Scheme - an interim government response' (1995) The House Magazine, Vol. 14, No. 11, 17 May, pp. 5-8, 11.

Chilman, C. (1995) 'Note on policy: programs and policies for working poor families: major trends and some research issues', Social Service Review, Vol. 69, No. 3, September, pp. 515-524.

Chow, N. (1995) 'Leading article: welfare development in the midst of political uncertainty', Social Policy and Administration, Vol. 29, No. 3, September, pp. 182-188.

Christiansen, H. (1996) 'Sweden: tackling unemployment', OECD Observer, No. 197, December-January, pp. 46-47.

Clark, C. and Carter, S. (1995) 'Budget realities: unravelling the social safety net', Perception, Vol. 18, No. 3 and 4, pp. 27-28.

Clarke, K. (1995) 'Supported employment: the future of vocational rehabilitation', Rehabilitation Digest, Vol. 25, Issue 4, March, p.12.

Clarke, K. et al. (1995) 'Money isn't everything: fiscal policy and family policy in the Child Support Act', Social Policy and Administration, Vol. 29, No. 1, March, pp. 26-39.

Clements, L. (1995) 'A hard road to travel', Community Care, No. 1092, 26 October-1 November, P. 23.

Clinton, D. et al. (1994) Integrating Taxes and Benefits?, Issue Paper No. 8, Commission on Social justice, Institute for Public Policy Research, London.

Cohen, P. (1995) 'Disabled children are disabled by outdated legislation', Community Care, No. 1053,2-8 February, pp. 8-9.

Cohen, P. (1995) 'Looking after mum', Community Care, No. 1055, 16-22 February, pp. 18-19.

Cohen, P. (1995) 'Rights issue', Community Care, No. 1091,19-25 October, p. 26.

Cohen, P. (1995) 'Time to share', Community Care, No. 1092, 26 October1 November, p. 24.

Cohen, R. and Hickman, B. (1994) 'UK unemployment revisited, Chapter 4', Money, Inflation and Employment, ed. by S. Holly, Edward Elgar, Aldershot, Hants, England, pp. 62-97.

'Commonwealth/State Housing Agreement consultations' (1995) NCOSS News, Vol. 22, No. 9, October, P. 13.

'Communique' [videorecording] (1995) TOP channel information, Department of Social Security, Corporate Television Unit, Canberra.

173 Community Information Network: CIN [videorecording] (1995) TOP channel information, No. 109, Department of Social Security, Corporate Television Unit, Canberra.

Concannon, K. (1995) 'Home and community care in Oregon', Public Welfare, Spring, pp. 10-16.

Connolly, E. (1995) 'Beyond the Safety Net: Social Security Minister's Vision', Impact, June, p. 1.

Cooke, A. and Paterson, G. (1995) 'Coping with local taxation limits on retirement savings', Benefits and Compensation International, Vol. 25, No. 2, September, pp. 14-17.

Coolen, J. (ed.) (1993) Changing Care for the Elderly in the Netherlands: Experiences and Research Findings from Policy Experiments, Van Gorcum, Assen.

Corden, A. (1995) Changing Perspectives on Benefit Take-top, HMSO, London.

Corsetti, C. and Schmidt-Hebbel, K. (1995) Pension Reform and Growth, World Bank, Policy Research Department, Macroeconomics and Growth Division, Washington, D.C.

Corti, L. and Dex, S. (1995) 'Informal carers and employment', Employment Gazette, Vol. 103, No. 3, March, pp. 101-107.

'Costs of caring: issues for government and our community' (1995) Inner Voice, No. 72, Winter, p. 32.

Coulter, F. (1995) 'Implicit and explicit social policy in the Czech and Slovak personal tax systems', Journal of European Social Policy, Vol. 5, No. 3, pp.219-234.

Creedy, J. (1995) 'Alternative social welfare systems: means-tested versus universal benefits', The Australian Economic Review, 3rd Quarter, July/September, pp. 88-93.

Crinall, K. (1995) 'The search for a feminism that could accommodate homeless young women', Youth Studies Australia, Vol. 14, No. 3, Spring, pp. 42-47.

Crine, S. (1994) Reforming Welfare: American Lessons, Fabian Pamphlet 567, Fabian Society, London.

Croce, C. (1995) 'Generational inequity: a youth perspective', Up2date, Vol. 3, No. 10, October, pp. 12-15.

Cutler, T. and Waine, B. (1994) Managing the Welfare State: The Politics of Public Sector Management, Berg, Oxford.

Cwikel, J. (1994) 'Social epidemiology: an integrative research and practice strategy applied to homelessness', Journal of Social Service Research, Vol. 19, Nos 1/2, pp. 23-47.

174 Daly, A. and Hawke, A. (1995) 'The impact of the welfare state on the economic status of indigenous Australian women', The Australian Economic Review, No. 112, 4th Quarter, October-December, pp. 29-42.

Dattalo, P. (1994) 'Agency and community characteristics associated with level of AFDC client use of social services', Administration in Social Work, Vol. 18, No. 4, pp. 25-49.

Davidson, J. (1995) 'DSS razes information ghettos', PC Week, June 14, pp. 1, 4.

Davidson, P. (1995) Super, Saving and Inequality, Australian Council of Social Service, East Sydney, NSW.

Davidson, P. and Kregel, J. (1994) Employment, Growth, and Finance: Economic Reality, and Economic Growth, E. Elgar, Aldershot, Hants, England.

Davies, A. and Koreman, J. (1995) 'Winds of change in The Netherlands', Benefits and Compensation International, Vol. 25, No. 5, December, pp. 24-30.

Dechter, A. and Smock, P. (1994) The Fading Breadwinner Role and the Economic Implications for Young Couples, Discussion Paper No. 94-1051, University of Wisconsin-Madison, Institute for Research on Poverty, Madison, Wis.

Del Boca, D. and Flinn, C. (1994) Welfare Effects of Fixed and Percentageexpressed Child Support Awards, Discussion Paper No. 94-1041 University of Wisconsin-Madison, Institute for Research on Poverty, Madison, Wis.

Demirguc-Kunt, A. and Schwarz, A. (1995) Costa Rican Pension System: Options for Reform, Policy Research Working Papers No. 1483, World Bank, Finance and Private Sector Development Division, Washington, D.C.

Department of Social Security (1994) Access and Equity Statement of Directions 1994-95 to 1996-97: A Blueprint for Continuous Improvement, AGPS, Canberra.

Department of Social Security (1995) IT Strategic Plan 1995, Canberra.

Department of Social Security, Budget Coordination Section (1995) A Policy Developer's Guide to Developing Budget Proposals, Canberra.

Desai, M. (1995) 'Social justice: radical plan or washout?', Poverty, No. 90, Spring, pp. 8-11.

Developing a Framework for Benchmarks of Adequacy for Social Security Payments (1995) Policy Discussion Paper No. 6, Department of Social Security, Strategic Development Division, Canberra.

Devore, W. (1995) 'Responses to aging in Great Britain: the black experience', Journal of Sociology and Social Welfare, Vol. 22, No. 1, March, pp. 173-199.

175 Directorate-General for Employment, Industrial Relations and Social Affairs, European Commission (1994) European Social Policy: A Way Forward for the Union: A White Paper, Office for Official Publications of the European Communities, Luxembourg.

'Disability Reform Package' (1995) Rights Review, Vol. 13, No. 2, June, p. 7.

Disney, R. (1995) 'Occupational pension schemes: prospects and reforms in the UK', Fiscal Studies, Vol. 16, No. 3, August, pp. 19-39.

Dixon, J. and Scheurell, R. (eds) (1995) Social Welfare with Indigenous Peoples, Routledge, London.

Dobson, R. (1995) 'Horns of a dilemma', Community Care, No. 1093, 2-8 November, p. 10.

Dobson, R. (1995) 'Only the lonely', Community Care, No. 1074, June 29-July 5, P. 10.

Dollery, B. and Webster, S. (1995) 'Unemployment benefits and unemployment in Australia, 1950-89', Australian Journal of Social Issues, Vol. 30, No. 1, February, pp. 1-9.

Domingo, L. (1995) 'The elderly and the family in selected Asian countries,' BOLD, Vol. 5, No. 2, pp. 8-21.

Dennison, D. (1994) Act Local: Social Justice from the Bottom Up, Issue Paper No. 13, Commission on Social justice, Institute for Public Policy Research, London.

Donnison, D. (1995) 'History lessons', Community Care, No. 1089, 5-11 October, pp. 20-21.

Doobov, S. (1995) 'Housing, accommodation, support and respite care services for the frail aged in the ACT. A survey of the views of the service providers', ACTCOSS Journal, Vol. 10, No. 2, March, pp. 84-96.

Doolan, S. (1993) Relative Concerns: A Resource for People with Older Relatives, Australian Pensioners and Superannuants' Federation, Sorry Hills, NSW.

Doyle, P. (1995) 'Social policy and its effects on the elderly', Social Work Review, Vol. 7, No. 3, June, pp. 16-17.

Drago, R. (1995) 'Income addiction and efficiency wages', Australian Economic Papers, Vol. 43, No. 64, June, pp. 104-112.

'Dramatic social security changes start' (1995) Rights Review, Vol. 13, No. 2, June, P. 14.

DSS Clients: A Statistical Overview (1995) Department of Social Security, Management Information Section, Canberra.

Duleep, H. (1995) 'Mortality and income inequality among economically developed countries', Social Security Bulletin, Vol. 58, No. 2, Summer, pp. 34-50.

176 Duncan, A. et al. (1994) Social Security Reform and Women's Independent Incomes, Equal Opportunities Commission, Manchester.

Duval, D. (1994) The Financing and Costing of Government Superannuation Schemes, Australian Government Publishing Service, Canberra.

Eaton, L. (1995) 'Can't pay, won't pay', Community Care, No. 1063,13-19 April, pp. 22-23.

Edwards, A. and Magarey, S. (1995) Women in a Restructuring Australia: Work and Welfare, Allen and Unwin in association with the Academy of Social Sciences in Australia, St. Leonards, NSW.

Edwards, R. (1995) 'Making temporary accommodation permanent: the cost for homeless families', Critical Social Policy, Issue 43, Summer, pp. 60-75.

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190 McKenzie, D. and Chamberlain, C. (1995) 'Census of homeless school students', YAPRap, Vol. 5, No. 4, June, pp. 18-19.

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191 Marchettini, P. (1995) 'Italy: social security reinvents the contribution method', Benefits and Compensation International, Vol. 25, No. 5, December, pp. 2-11.

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195 Perry, J. (1995) A Common Payment? Simplifying Income Support for people of Workforce Age, Policy Discussion Paper No. 7, Department of Social Security, AGPS, Canberra.

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196 Pope, I. (1995) 'Pension developments in the UK', Benefits and Compensation International, Vol. 25, No. 3, October, pp. 24-28.

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198 Reynolds, L. (1995) 'Regulators react to the looming pension crisis', HR Focus, Vol. 72, No. 9, September, pp. 1, 8.

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199 Saunders, P. (ed.) (1995) Social Policy and Northern Australia: National Policies and Local Issues, SPRC Reports and Proceedings No. 120, University of New South Wales, Social Policy Research Centre, Kensington.

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Stewart, H. (1995) 'Perennial issues in income support', Parity, Vol. 8, Issue 6, July, P. 9.

'Stimulated by rapidly aging population, People's Republic of China tests two pilot projects for social security reform' (1995) IBIS Review, Vol. 10, No. 5, November, pp. 19-20.

Strategic Plan 1995-2005 (1995) Department of Social Security, Canberra.

Strategic Plan 1995-2005 (1995) [videorecording] Department of Social Security, Canberra.

Strong, S. (1996) 'Care chaos', Community Care, No. 1101, 11-17 January, pp. 14-15.

'Successful transition from schooling to employment' (1995) Youth Record, Vol. 7, No. 20, October 31, pp. 1-2.

'Super scheme promises hardship, inequity and inefficiency' (1995) Impact, July, pp. 7, 9.

Suplicy, E. (1995) 'Guaranteed minimum income in Brazil?', Citizen's Income Bulletin, No. 19, January, pp. 4-6.

'Supplemental security income (SSI) program' (1995) Youth Record, Vol. 7, No. 11, 15 June, pp. 13-15.

'Surviving in the labyrinth: towards a fundamental change in income support for young people: an AYPAC issues paper' (1995) Up2date, Vol. 3, No. 9, September, pp. 7-18.

'Swedish labor market policy' (1994) Fact Sheets on Sweden, February, pp. 14.

Sweeney, D. (1995) 'Aboriginal child welfare: thanks for the apology, but what about real change?', Aboriginal Law Bulletin, Vol. 3, No. 76, October, pp. 4-9.

Sweet, R. and Haggart, A. (1995) 'Flexible benefits in Latin America', Benefits and Compensation International, Vol. 25, No. 1, July/August, pp. 50-54.

Symons, Y. and Smith, R. (1995) 'Noticed but not understood: homeless youth at school', Youth Studies Australia, Vol. 14, No. 1, Autumn, pp. 29-35.

Szekely, M. (1995) 'Poverty in Mexico during adjustment', Review of Income and Wealth, Series 41, No. 3, September, pp. 331-348.

202 Takagi, Y. (1995) 'Social security system reform and its viewpoints', Review of Social Policy, No. 4, March, pp. 105-114.

'Taking care of granny'(1995) The Economist, Vol. 335, No. 7917, 3 June, pp. 53-54.

Tasker, C. (1995) 'How do schools help homeless students?', Brotherhood Comment, October, pp. 4-6.

Taylor, J. (1994) Issues of Childrearing and Poverty among Asian Immigrants, Brotherhood of St. Laurence, Fitzroy, Vic.

Taylor, J. (1995) 'Ethnicity and unemployment among families in the recession', Brotherhood Comment, October, p. 11-12.

Taylor, J. and McClelland, A. (1994) Poverty and Inequality: A Welfare Organisation's Perspective, Brotherhood of St. Laurence, Fitzroy, Vic.

Taylor, P. and Walker, A. (1995) 'Utilising older workers', Employment Gazette, Vol. 103, No. 4, April, pp. 141-145.

Taylor, S. (1995) 'Evaluation of the Commonwealth/State Disability Agreement commences', ACROD Newsletter, March/April, p.19.

Textor, M. (1995) 'Youth and family welfare services in Germany', International Social Work, Vol. 38, No. 4, October, pp. 379-386.

'The changing face of social security - significant budget measures' (1995) Rights Review, Vol. 13, No. 2, June, pp. 2-3.

The Coming of Age: New Aged Care Legislation for the Commonwealth: Review of Legislation Administered by Department of Human Services and Health (1995) Report No. 72, Australian Law Reform Commission, Sydney.

'The disappearing family' (1995) The Economist, Vol. 336, No. 7931, September 9-15, pp. 17-18.

'The family: home sweet home' (1995) The Economist, Vol. 336, No. 7931, September 9-15, pp. 21-25.

The Impact of Assets Tests on Farming Families Access to Social Security and AUSTUDY, First Report. AUSTUDY Assets Test (1995) Senate Rural and Regional Affairs and Transport References Committee, Canberra.

'The loss of earnings capability from disability/health limitations: toward a new social indicator', Review of Income and Wealth, Series 41, No. 3, September, pp. 289-308.

'The main axes of the Belgian Federal Government programme - labour market policy' (1995) Employment Observatory Policies, No. 51, Autumn, pp. 4-6

The Needs of People with Psychiatric Disabilities Living in Public Housing: Issues and Options (1994) Australian Government Publishing Service, Canberra.

203 The OECD Jobs Study: Evidence and Explanations (1995) OECD, Paris.

The OECD Jobs Study: Implementing tire Strategy (1995) OECD, Paris.

The OECD Jobs Study: Taxation, Employment and Unemployment (1995) OECD, Paris.

'The pensions income and assets test review' (1995) Red Tape, Vol. 8, No. 1, April, pp. 6-8.

'The reform of unemployment assistance (Arbeitslosenhilfe)' (1995) Employment Observatory Policies, No. 51, Autumn, pp. 20-21.

'The Schumaker and Wielockx cases: is the single market in pensions and life assurance coming soon?', Benefits and Compensation International, Vol. 25, No. 3, October, pp. 16-18.

'The Spanish labour market reform: preliminary evaluation of its effects on employment' (1995) Employment Observatory Policies, No. 51, Autumn, pp. 6-7.

The Transition from Work to Retirement (1995) OECD, Paris.

The Unemployment Crisis: Is There a Way Out? Papers presented at a symposium held at the CSIRO Auditorium, Marine Laboratories, Castray Esplanade, Hobart, Friday, 30 October 1992 (1993) The Association, Hobart, Tas.

'This change costs money' (1995) The Economist, Vol. 334, No. 7907, March 25, pp. 16-17.

Thompson, A. (1995) 'Culture clash', Community Care, No. 1093, 2-8 November, pp. 14-15.

Thompson, A. (1995) 'No place like home', Community Care, No. 1092,26 October-1 November, pp. 14-15.

Thomson Goodall Associates Pty Ltd. (1995) SAAP Case Management Project: National Report of Consultations, Thomson Goodall, Brighton East, Vic.

Thornthwaite, T. et al. (1995) Drawing the Line on Poverty: An Assessment of Poverty and Disadvantage in Queensland, Queensland Council of Social Service, Kelvin Grove, Qld.

Thornton, P. and Lunt, N. (1995) Employment for Disabled People: Social Obligation or Individual Responsibility, Social Policy Report No. 2, University of York, Social Policy Research Unit, Heslington, England.

Tillsley, C. (1995) 'Older workers: findings from the 1994 Labour Force Survey', Employment Gazette, Vol. 103, No. 4, April, pp. 133-140.

'Time for reform' (1995) The Economist, Vol. 335, No. 7918, 10 June, pp. 60-61.

Tissier, G. (1995) 'Bailing out social services', Community Care, Issue No. 1050, 6-11 January, pp. 18-19.

204 'To prevent homelessness and hunger for our nation's poorest families' (1995) Youth Record, Vol. 7, No. 16, August, pp. 13-17.

Too Many Hands in Their Pockets? (1995) Australian Pensioners' and Superannuants' Federation, Sydney.

'Transition from welfare to employment: Goal: financial security for dependent children, Means: test five strategies' (1995) Youth Record, Vol. 7, No. 18, 30 September, pp. 8-11.

Tuckson, M. (1996) 'Overcoming unemployment: the pay-leisure exchange', Social Alternatives, Vol. 15, No. 1, January, pp. 50-51.

United States General Accounting Office, Resources, Community, and Economic Development Division (1994) Housing and Community Development Products 1992-94, United States General Accounting Office, Washington D.C.

'Upon the states' shoulders be it' (1995) The Economist, Vol. 334, No. 7907, March 25, pp. 35-36.

'Urgent action plan for employment'(1995) Employment Observatory Policies, No. 51, Autumn, pp. 7-9.

'US welfare policy in historical perspective: a bifurcated system' (1995) International Social Work, Vol. 38, No. 3, July, pp. 299-309.

Valios, N. (1995) 'Survey reveals lack of services for young carers', Community Care, No. 1080, 3-9 August, pp. 6-7.

Van Ginnekan, W. (1995) 'Towards a new global social contract', Asia Pacific News Sheet, Vol. 25, No. 2, June, pp. 26-28.

Vanclay, F. and Lawrence, G. (1995) 'Agricultural extension as social welfare', Rural Society, Vol. 5, No. 1, pp. 20-33.

Villacorta, L. (1995) 'Social security for women concepts and experiences from Asian and the Pacific Region', Asia and Pacific News Sheet, Vol. 25, No. 1, March, pp. 17-24.

Vuorinen, P. (1995) 'Finland: from the crisis of the century to a slow recovery with active labour market policy', Employment Observatory Policies, No. 51, Autumn, pp. 26-39.

W.A. Families, Our Future: Report of the Taskforce on Families in Western Australia (1995) The Taskforce, Perth.

WACOSS Response to Draft Report of the Industry Commission Inquiry into Charitable Organisations (1994) Western Australian Council of Social Service, Perth, W.A.

Wade, A. (1995) 'The Privatisation of housing', Parity, Issue 4, Vol. 8, May, p. 11.

205 Walker, H. (1995) 'Where is Puao-te-ata-tu and the Department of Social Welfare', Social Work Review, Vol. 7, No. 1, January, pp. 12-16.

Wangmann, J. (1995) Towards Integration and Quality Assurance in Children's Services, AIFS Early Childhood Study Paper No. 6, Australian Institute of Family Studies, Melbourne.

Warburton, J. et al. (1995) 'The meaning of retirement - why retirement gets a bad press', Social Alternatives, Vol. 14, No. 2, April, pp. 11-14.

Webster, T. (1995) 'Economic rationalism: the nature, influence and impact of the doctrine over the last decade in Australia', Australian Social Work, Vol. 48, No. 4, December, pp. 41-47.

Weeks, W. and Wilson, J. (1994) Issues Facing Australian Families: Human Services Respond, 2nd ed., Longman Cheshire, Melbourne.

Weinreb, L. and Rossi, P. (1995) 'The American homeless family shelter "system"', Social Service Review, Vol. 69, No. 1, March, pp. 86-107.

'Welfare in a civil society: executive summary' (1994) Eurosocial Newsletter, No. 63/64, pp. 4-11.

'Welfare reform: behind the headlines' (1995) Public Welfare, Vol. 53, No. 3, Summer, pp. 4-5.

'Welfare services fail to support homeless children' (1995) Committee Bulletin, Vol. 6, No. 6, June, pp. 7-8.

West, G. (1995) Service Delivery in the Public Sector: Case Study: the Department of Social Security, Department of Social Security, Canberra.

White, N. and Russel, B. (1991) Evaluation of the Housing Cost Reduction Program, E. W. Russell and Associates, Hawthorn East, Vic.

White Paper Initiatives [videorecording] (1995) Department of Social Security, Corporate Television Unit, Canberra.

Whiteford, P. (1995) 'The use of replacement rates in international comparisons of benefit systems', International Social Security Review, Vol. 48, No. 2, pp. 3-30.

Whiteford, P. and Kennedy, S. (1995) Incomes and Living Standards of Older People: A Comparative Analysis, Research Report No. 34, Department of Social Security, London.

Whitfield, R. (1995) 'Citizen's income and families', Citizen's Income Bulletin, No. 20, July, pp. 2-3.

Whittaker, N. (1994) Living Well in Retirement, Simon and Schuster, East Roseville, NSW.

Whitting, C. et al. (1995) 'Employment policies and practices towards older workers: an international view', Employment Gazette, Vol. 103, No. 4, April, pp. 147-152.

206 Wilson, G. (1995) 'The Community Housing Program, SAAP and CAP', Parity, Issue 4, Vol. 8, May, p.10.

Wiseman, M. and Greenberg, M. (1995) 'Fixing welfare waiver policy', Public Welfare, Winter, Vol. 53, No. 1, pp. 10-17.

Withers, G. (1995) Income Distribution in Australia: Recent Trends and Research, Commission Paper No. 7, Economic Planning Advisory Commission, Canberra.

Witkowski, K. and Leicht, K. (1995) 'The effects of gender segregation, labor force participation, and family roles on the earnings of young adult workers', Work and Occupations, Vol. 22, No.1, February, pp. 48- 72.

Wolcott, I. (1995) 'Families and social responsibility', Family Matters, No. 40, Autumn, pp. 3-4.

Wolfe, B. and Hill, S. (1995) The Effect of Health on the Work Effort of Single Mothers, University of Wisconsin-Madison, Institute for Research on Poverty, Madison, Wis.

'Women and social policy in Spain: the development of a gendered welfare regime' (1995) Journal of European Social Policy, Vol. 5, No. 3, pp. 175-197.

Women Customers: Closer Links with DSS (1995) Department of Social Security, Canberra.

Wong, C. (1995) 'Measuring third world poverty by the international poverty line: the case of reform China', Social Policy and Administration, Vol. 29, No. 3, September, pp. 189-203.

'Working Nation cuts: a slap in the face for the young unemployed' (1995) Up2date, Vol. 3, No. 5, May, pp. 1, 4-9.

Working with Homeless Youth: A Report of the Findings of the Department of Social Security Youth Pilot Projects (1994) Department of Social Security, Labour Force Programs Branch, Canberra, ACT.

Working with People with Disabilities (1995) Open Training and Education Network, Redfern, NSW.

Wynn, J. R. (1995) 'Enhancing social services for children, youth, and families', Public Welfare, Vol. 53, No. 4, Fall, pp. 12-23

Yasukochi, K. (1995) 'Support problems in the aging urban society', Review of Social Policy, No. 4, March, pp. 43-64.

Ycas, M. (1995) 'The issue unresolved: innovating and adapting disability programs for the third era of social security', Social Security Bulletin, Vol. 58, No. 1, Spring, p. 48-56.

Yi, Z. (1994) 'China's agenda for an old-age insurance program in rural areas', Journal of Aging and Social Policy, Vol. 6, No. 4, pp. 101-114.

207 'Youth homelessness - time to act: AYPAC Media Release 5 June 1995' (1995) Up2date, Vol. 3, No. 6, June, p. 6.

'Youth work training needs major overhaul', YACVICbits, June, p. 3.

Zeitzer, I. (1995) 'Social insurance provisions for children with disabilities in selected industrialized countries', Social Security Bulletin, Vol. 58, No. 3, Fall, pp. 32-48.

Zelley, E. (1995) 'Is the "underclass" really a class?', Journal of Sociology and Social Welfare, Vol. 22, No. 1, March, pp. 75-85.

Zhaohua, W. (1995) 'The old age security in China', Asia and Pacific News Sheet, Vol. 25, No. 1, March, pp. 25-27.

208 MAJOR PUBLICATIONS FROM THE DEPARTMENT OF SOCIAL SECURITY

The Department of Social Security publishes three series of major papers through the Australian Government Publishing Service.

The Policy Research Series is the oldest and most established series within DSS. It enables the Department to disseminate information, data and analysis which stems from major research projects and evaluations, and provides a valuable source of primary material that would not otherwise be available to specialists within the academic, community and welfare sectors. While Research Papers sometimes include a range of policy options and recommendations about program development, the primary role of the papers is to table detailed project findings for public use.

The Policy Discussion Series is intended to facilitate public discussion about more general policy issues. In some instances the papers focus on aspects of the social security system that may require review in the context of changing social norms. In other cases, papers look at specific policy options as a means of generating public discussion and feedback as part of the process of policy development.

The Technical Series is different to the Policy Research and Policy Discussion Series in that its primary purpose is to enhance the range of basic technical information available to people working in the academic and welfare sectors and assist people in understanding how the current system works. In time, the series will also provide teachers in a range of tertiary institutions with course materials for students in the wider area of social policy.

The three series are designed to complement the issues and functions of the Social Security Journal, which is published twice a year. The Journal has five sections, covering Major Articles, Social Security Notes, Book Reviews, Social Security Statistics and Project Notes. In addition to publishing a wide range of articles about social security issues and trends, authors cover processes and functions within DSS and new resource materials available in Australia. The Journal has a comprehensive listing of major research projects in progress in Australia and details about new books and reports.