DocuSign Envelope ID: 3F71DABF-9E5D-4742-9D5D-E477C06C49A4 DocuSign Envelope ID: 3F71DABF-9E5D-4742-9D5D-E477C06C49A4

IMPORTANT INFORMATION

or at Phuentsholing check post. Further advice from Customs authorities in the US At Greaves Tours LLC we strongly hope that your information on Visas for Bhutan may be before departing on your tour. When shopping holiday lives up to your expectations. Our years discussed with your travel consultant or for expensive items such as precious stones, of experience in dealing with the Indian through the Bhutan Mission to the United carpets etc, the shopkeepers may guarantee the Subcontinent has gone into formulating the tour Nations in New York Tel: 1-212-682-2268 authenticity of the item, however expert programs on offer. Due care has been taken to knowledge is essential to ascertain their true put the best possible ground arrangements in TIBET: value. Please note that Greaves Tours LLC place for you to have a memorable holiday. Visas for Tibet will be processed by Greaves cannot be held responsible for any purchase that

Tours LLC. The cost of the Visa for Tibet is you make and nor can we take up However, we seek your patience and included in your tour price. Visa applications correspondence on your behalf if you are not understanding while travelling in the and documentation will be completed by you satisfied with the item purchased or if goods are Subcontinent. Sometimes minor problems may on tour whilst in , en route to Tibet. not delivered in time. We pride ourselves on the occur, but our ground staff will always be on Only once the Visa has been cleared can quality of our sightseeing guides, however if at hand to try and solve such occurrences. The visitors travel to Tibet. Further information on any time you feel pressurized by the guide to following information is provided to help you Visas for Tibet may be discussed with your purchase any goods, we would be grateful if you prepare and get the best out of your holiday. travel consultant or through the Embassy of the could bring it to the attention of the local Please read this information carefully. Peoples Republic of China at Tel: 1-202-382- representative. Please note that bargaining is

2500 common in India at most of the establishments 1 PASSPORTS except at the Government run shops and Please ensure that your passport is in order. NEPAL: emporiums where the prices are fixed and any You will need a full 10-Year US Passport, or a Applications for Visa to Nepal may be obtained discount is advertised. 5-Year Canadian Passport, valid for at least 6 through the Nepal Consulate or consular months beyond your planned return date. section at the Nepal Embassy. Visas can also 4 HEALTH Passports can be obtained by mail from any of be obtained on arrival from the Immigration There are no compulsory vaccinations for travel the Passport Offices located throughout the Authorities at all entry points (with fees payable to India, although it is strongly recommended that country. in US Dollars) provided travelers are in you are protected against the following: Polio, Passport application forms are available at any possession of valid travel documents, two Tetanus, Typhoid, Hepatitis A and Malaria, which main Post Office. The procedure can take passport photos and the relevant fee. is taken in a tablet form. We advise that you anything from 10 days to 1 month from the date Applications made pre-travel take a minimum contact your doctor or local Travel Clinic, of application. You are advised to obtain your 24 hours if applying in person; two weeks if allowing at least 4 weeks before the date of passport well in time for your travel, bearing in applying by post. US Passport holders may travel, for all medical advice. Some areas mind a visa will need to be obtained for entry into obtain more information on Visa processes for including Bhutan, Tibet and Nepal may India, Nepal, Tibet and Bhutan. Nepal at www.nepalembassyusa.org Canadian be areas of high altitude, please check with our

passport holders may contact the Honorary staff before confirming your itinerary and then 2 VISAS Consulate General at Tel: 1-416-226 8722 check with your doctor that it is safe for you to Visas are currently required for US and travel. An inoculation against Yellow Fever is Canadian passport holders for entry into India, If you leave any of these countries and reenter required if you have visited any infected area Nepal, Tibet and Bhutan. Certain restricted them at a later date, a double or multiple-entry within 5 days prior to arrival. areas in these countries may require an Visa would be required. Further restrictions may additional permit (Greaves to advise at time of apply. 5 FOOD booking). Avoid eating spicy foods when you first arrive in Holders of other passports may inquire about the For US Passport holders seeking complete India, however tempting. Allow your system at Visa application process from the concerned Visa worry-free application process, we least a day or two to get used to them, introducing Mission, Consulate or from Greaves Tours LLC. suggest CIBT Global Visa and Passport one Indian dish with each meal for the first couple Current information on Visas for US and Canada Company. of days. After that it is best to stick with cooked Passport holders is as follows: http://www.us.cibt.com/tourkits/tourkits.aspx foods and remember to peel fruit before eating it.

Please log in under Greaves special account The best drinks to have INDIA: 42757 for discounted rates. CIBT provides Visa are bottled mineral water, other bottled drinks, The Indian Consulates in the USA no longer processing for India, the Subcontinent and all coffee and tea. Indian beer is excellent, so is accept requests for Visa’s, either in person or by destinations around the world. the Indian Gin and Vodka, all without ice. The mail. All applications for Indian Visas for US whisky needs an acquired taste and the Passport holders must be presented to and IT IS YOUR RESPONSIBILITY TO ENSURE imported Scotch whisky is very expensive as is processed by Cox & Kings Global Services. THAT YOU HOLD THE CORRECT AND VALID the wine. However, there are some very good Information and instructions on the application TRAVEL DOCUMENTS INCLUDING VISAS Indian wines now available. Finally avoid process may be found at www.in.ckgs.us FOR ALL COUNTRIES TO BE VISITED. drinking tap water at all costs! Most major Visas for Canada passport holders may be GREAVES TOURS LLC CAN ACCEPT NO hotels offer Continental, Indian and Chinese obtained at www.cgitoronto.ca/ RESPONSIBILITY FOR TRAVELLERS WHO cuisine. In remote and outlaying areas food is ETA is a new online Visa application and can HAVE INCORRECT OR INSUFFICIENT mainly Indian. It is suggested that in these be found at DOCUMENTATION. areas you order vegetarian food as it tends to https://indianvisaonline.gov.in/visa/tvoa.html reduce the risks of stomach upset. 3 SHOPPING BHUTAN: The Indian Subcontinent is a shopper’s paradise 6 TRANSPORTATION Travelers must arrange any visit to Bhutan with the promise of some excellent buys. TRAVELLING BY ROAD through an authorized travel agent (i.e. Greaves However as a measure of precaution, always The roads in India and the Subcontinent Tours LLC). Visa applications for your trip to check on the levels of import duty levied for items countries can be very unpredictable and are Bhutan will be processed by Greaves Tours that you wish to purchase, even though they may frequently narrow, bumpy and pot-holed. At LLC through the Tourism Authority of Bhutan be from Government Emporiums. Many times you will also see livestock wandering (TAB). The cost of the Visa for Bhutan is shopkeepers may claim that there is no duty along the roads. Journey times can vary due to included in your tour price. Visa applications levied, however in addition to this being incorrect, the change in road conditions, which can be and documentation will be forwarded to you tax may also be levied. We would suggest that brought on by the monsoons. This is beyond the and are required to be completed and returned you try to carry back all the goods that you control of Greaves Tours LLC. All of our drivers to Greaves Tours LLC before your departure. purchase with you. If you are planning major are, however, trained and experienced. Vehicles Only once the Visa has been cleared can shopping, please seek information and may have the appearance of being visitors travel to Bhutan. Visas are issued DocuSign Envelope ID: 3F71DABF-9E5D-4742-9D5D-E477C06C49A4

IMPORTANT INFORMATION

old, but are comfortable and are best suited to US $2,500 or equivalent need not to be bags will not be permitted either. the road conditions. The vehicles we use are declared at the time of entry. also constructed locally. We will use deluxe air- For safety and convenience we advise that you 12 POVERTY AND BEGGARS conditioned vehicles, but these cannot in anyway take the majority of your money in US Dollars India is a developing country and second most be compared to that of western vehicles. There travellers checks. populace in the world, next to China. Great is a shortage of air-conditioned vehicles in South It is advisable to change your money through strides have been made in the economic India, so at times it may not be possible to authorized banks and hotels. Always keep your development and social provide air-conditioned transport. receipts as you will need them at the end of your upliftment during the last decades. However, in trip should you need to convert your unspent keeping with the size of the country and its TRAVELLING BY TRAIN Rupees back to your own currency. All major population, poverty and beggars are an Train travel in India is very interesting and a credit cards are accepted in most hotels, inescapable fact. Certain sights may be shocking better way to measure the rhythm of the country. restaurants and government and hotel shops, as from a western viewpoint. At tourist attractions However, trains in India are basic but are travellers checks. and temples you may see large numbers of comfortable. Where possible we always try to beggars, though the majority of them are usually reserve first class or air-conditioned carriages, 9 AIRPORT DEPARTURE TAXES professionals. We strongly recommend that you but these cannot always be reserved and do not The cost of our tours within India include airport do not give any money or gifts to the beggars. exist on all routes. Our tour consultants will be departure taxes from India. Some taxes can Should you wish to donate for a cause, we, or our glad to discuss the facilities available on the only be paid on departure from the country. ground staff, can suggest worthwhile charities. route you are taking. These taxes are as follows: 13 GRATUITIES AND TIPPING TRAVELLING BY DELUXE TRAIN INDIA: Foreign Travel Tax for Nepal and Bhutan If service is not included in the bill, 10% is usually There are several options when wishing to travel is included in the overall internal air price included the accepted amount. Hotel and railway porters by a Deluxe, overnight train. The Palace on with your tour. Therefore, no departure tax is will expect about 50 rupees for one piece of Wheels, Maharaja’s Express, Deccan Odyssey, applicable luggage and about 200 rupees for a trolley full. to name a few. These trains will allow you to see At the end of your stay, if you wish different parts of India, by travelling while you The respective governments reserve the right to to tip your sightseeing guide and driver, an sleep at night. revise these prices without any notice. We will acceptable amount for the guide would be keep you informed of any changes as becomes approximately between 500 - 600 rupees per TRAVELLING BY AIR available and applicable for your booking. day. For the driver, it would be approximately Our itineraries may include some internal air between 550 - 650 rupees per day, although travel. Travel is in economy class with some 10 CLIMATE this is very much at your own discretion. flights providing optional business class. Meals The temperatures in India vary greatly, For the Oberoi Vilas properties, they discourage are provided in all classes, although when flying depending on the time of year and the area. daily tipping to their staff members. You can on a discount airline, you will have to pay for Generally the best time to visit India is during however put money in an envelope at the end the food. Unfortunately some airlines have a the months October through to April. The of your stay, when you check out, which can be reputation for flight delays, cancellations and monsoon seasons starts the end of June and divided amongst the staff or you could specify the occasionally, strikes. These aspects can be runs through to the end of August. However this names of any staff that gave exceptional service. trying at times and patience and a good sense of will depend on the part of India you are travelling humour will help a great deal. Greaves Tours to. Most of the game sanctuaries are closed 14 TIME DIFFERENCE LLC can take no responsibility if such problems during the monsoon period. is 10 and a 1/2 hours arise. We will offer a suitable alternative with During the summer months of May and June the ahead of EST. India has only one . the minimum change to the itinerary as possible lower plains of the South, and the desert areas of at no extra cost to you. Should you find this the North are very hot and either dry in the North is 10 hours 45 minutes unsuitable our agents will endeavor to make or humid in the South, while the hills and ahead of EST. arrangements as per your instructions however mountain regions provide a cool sanctuary. Our Nepal has only one time zone. any extra costs will be borne by the traveller. tour consultants will be happy to give you more information on the type of climate you Bhutan Standard Time is 11 hours ahead of 7 ACCOMMODATION can expect. EST. The standards of accommodation vary Bhutan has only one time zone. dramatically throughout the Indian 11 WHAT TO WEAR Subcontinent. The comparison of these If you want to keep your cool in the Indian sun, a Tibet Standard Time is 11 hours ahead of EST. standards with western standards is not good supply of cotton clothing is essential along Tibet has only one time zone. possible. As many of the hotels are constantly with a comfortable pair of sandals. An effective trying to improve their services, you may pair of sunglasses and a wide- brimmed hat will Sri Lanka is 10 and a 1/2 hours ahead of EST. occasionally find that your hotel has building protect you against the strong rays. In the cooler Sri Lanka has only one time zone. work being carried out. We will of course try to months you will require some warm clothes for arrange your accommodation at another hotel the evenings. If your tour Maldives is 10 hours ahead of EST. should we know in advance that building work is takes you to the mountain regions, you will Some resorts in the Maldives are on ‘Island being carried out, however if this is not possible require warm clothing. For visiting game Time’ zone, which may be + or - one hour we will try and arrange for your room to be as far sanctuaries, we recommend wearing khaki, away from the building work as possible, brown or olive green to blend in with the Ask your Greaves representative for specifics of although this cannot be guaranteed. environment. Light sweaters and a windbreaker the time zones within your travel program. will be useful for early morning viewing in the 8 CURRENCY REGULATIONS AND MONEY summer and heavier sweaters during November There are ATM machines at all major airports, to February as it can be very cold. When visiting as well as in all major cities. There are no places of worship and mausoleums there are restrictions on the amount of foreign currency or certain religious customs to be observed. As a travellers checks you may bring, provided a token of respect, it is customary to remove your declaration is made in the currency declaration footwear before entering all temples (a pair of form given to arriving passengers. However, socks is useful if you prefer not to go barefoot), cash, bank notes and travellers checks up to and dress should be fairly conservative, i.e. shorts are not acceptable. In Jain and Hindu temples leather goods such as belts, shoes and DocuSign Envelope ID: 3F71DABF-9E5D-4742-9D5D-E477C06C49A4

IMPORTANT INFORMATION

(including damage to or loss of your property or LLC and supersede all understandings and 15 FOREIGN & COMMONWEALTH OFFICE your injury or death) with regard to the agreements, whether oral or written, between ADVICE proposed tour and arrangements made with us respect to the subject matter hereof. You are strongly advised to check for any respect thereto, even if caused by the These Booking Conditions shall not be altered, Foreign & Commonwealth Office advice negligence of any airlines, transportation modified or amended except by written concerning travel to India, Nepal, Bhutan, Tibet, companies, hotels or any other party rendering instrument executed by you and Greaves Tours Sri Lanka and Maldives before booking your any of the services or accommodations LLC. The payment of your deposit shall constitute holiday. included in the tour. Greaves Tours LLC shall consent to all provisions contained in these

not be liable for any losses or claims arising Booking Conditions. 16 ADVANCED DEPOSIT AND CANCEL from (i) flight or other delays, cancellations or TERMS missed connections, (ii) delays of baggage or Due to advanced deposit conditions imposed 25 ILLINOIS LAW; VENUE AND other properties, (iii) inconvenience, loss of by some hotels, airlines, wild life resorts and JURISDICTION; enjoyment, upset and disappointment, distress services, we may require a higher non- ATTORNEYS FEES or frustration, whether physical or mental, (iv) refundable deposit on certain itineraries. These Booking Conditions shall be governed by personal injury or property damage, or (v) any Special cancellation terms and fees may also and construed in accordance with the laws of failure by any person or company to render any apply. Our staff will inform you at the time of the State of Illinois. You irrevocably agree that transportation, accommodation or travel booking. all actions or proceedings in any way, manner, service which is part of the tour. or respect, arising out of or from or related to

We cannot make reservations without arranging these Booking Conditions shall be litigated only 20 SERVICES AND ACCOMMODATIONS transfers and the services of one of our in courts having situs within Cook County, SUBJECT TO LOCAL LAW representatives. Illinois. You hereby consent and submit to the All services and accommodations are subject exclusive jurisdiction of any Local, State or to the laws, customs and regulations of the 17 NO ALLOWANCE OR REFUND Federal Court located within Cook County, countries in which these services are rendered. No allowance or refund can be given for meals, Illinois and waive any right you may have to

rooms, excursions or other parts of the tour transfer the venue of any such litigation. 21 PASSENGER ACKNOWLEDGEMENTS that are not utilized by you when these are Greaves Tours LLC shall be entitled to recover You acknowledge that you and each member included in the price of the tour and no from you all costs and expenses including, of your tour group are solely responsible for allowance or refund can be given due to lost, without limitation, reasonable attorneys’ and determining that each such person is in misplaced or destroyed travel tickets or paralegals’ fees and costs incurred by Greaves sufficient good health to undertake the tour. vouchers. Tours LLC in connection with enforcing or You also acknowledge that you are aware that defending any claim arising in connection with conditions in the Indian Subcontinent are not as 18 GREAVES TOURS LLC DOES NOT these Booking Conditions. advanced as in North America and that you CONTROL TOUR understand and assume the risks associated Greaves Tours LLC does not own or operate 26 HEADINGS any of the accommodations or transportation or with travel in the Titles and headings to paragraphs hereof are other facilities used in connection with the Subcontinent. As an example, vehicles are not for the purpose of reference only and shall not likely to be equipped with seat belts or other tours. Greaves Tours LLC makes arrangements modify or affect the interpretation of the passenger restraints. with airlines, hotels and other independent provisions, which follow them. You also acknowledge that parties who might parties to provide you with the travel services require special assistance may have to make included in the tour. These parties are The information given above is correct at time their own arrangements and should consider independent suppliers over whom we have no of going to press and to the best of our whether the tour is appropriate. direct control. Greaves Tours LLC is therefore knowledge. As examples, India generally does not have not liable for the conduct, actions or negligence special accommodations such as ramps for of those parties or their staff, employees or GTUS/rev 07-2015 CC wheelchairs, nor does it have special agents. Greaves Tours LLC accepts responsibility for its employees only. When you accommodations for the blind or deaf. If your tour includes any bus transportation, you should travel with an airline, the Conditions of Carriage of that airline will apply to you and the airlines. be aware that there may be a minimum age (usually 7 years old) for such travel. It shall be Those conditions are the subject of your obligation to make us aware of any such International Agreements and may limit or situations. exclude liability. In no event shall Greaves Tours LLC be responsible for incidental or consequential losses or damages. In the event 22 PASSPORTS AND VISAS of a service being withdrawn by any party who All passengers and travelers are responsible for is to provide a tour service or accommodation, securing proper documentation prior to joining the tour. Passports are required. U.S. and Greaves Tours LLC shall have no Canadian passport holders require separate responsibility, and our sole obligation shall be visas for India, Bhutan, Tibet and Nepal and to make an appropriate refund to you travelers are advised to check with respective commensurate with the nature of the service or accommodation which was withdrawn consistent consulates and/or visa agencies for full details.

with the terms of these Booking Conditions. 23 FORCE MAJEURE

Greaves Tours LLC shall not be in breach of 19 DISCLAIMER these Booking Conditions if there is any total or You, and each party traveling in your tour and partial failure of performance of its duties and named in the Booking Form, expressly obligations occasioned by any act of God, fire, acknowledge that you are cognizant of all risks act of government or state, war, insurrection, of travel and arrangements for trips of this nature embargo, terrorist act, or any other reason and fully disclaim, waive and discharge Greaves beyond its reasonable control. Tours LLC (including its officers, members,

directors, employees, agents and 24 ENTIRE AGREEMENT representatives) from any and all liability, claims, These Booking Conditions constitute the entire damages, loss, or responsibilities agreement between you and Greaves Tours DocuSign Envelope ID: 3F71DABF-9E5D-4742-9D5D-E477C06C49A4

BOOKING CONDITIONS

These Booking Conditions include important 3 YOUR BALANCE PAYMENT Please note that all sums paid by you for information and set out contractual terms and The balance of the price of your holiday must insurance, visas are not refundable or conditions, which apply to any booking or be paid at least 90 days before your departure transferable. If the reason for cancellation is bookings you make with GREAVES TOURS LLC, date. If the balance is not paid in time Greaves covered under the terms of an insurance policy, 1316 Old Skokie Road, Highland Park, IL 60035. Tours LLC reserves the right to cancel your you may be able to reclaim these sums, subject to holiday, retain your deposit, and charge the the terms of the policy. If, after we have accepted 1 MAKING YOUR BOOKING cancellation charges set out in Section 6 - your booking, you are unavoidably prevented To make a booking you must complete and Cancellation. from proceeding with your holiday (for example, sign the Greaves Tours LLC Booking Form, If you make your booking within 90 days of due to illness, death of a close relative, accepting on behalfof all your party the terms departureyou must pay for the holiday in full at redundancy or jury service) and you wish to of those booking conditions. A deposit of $500 the time of booking. transfer it to another person, we will try to assist per person and payment of domestic air tickets you, provided you tell us in writing of the per person must be enclosed with your 4 ALTERATIONS TO YOUR BOOKING proposed transfer at least 30 days before the due Booking Form. If, however, you book less than If, after we have issued the Confirmation date of departure and provided that the person to 90 days before departure, full payment must be Invoice, you wish to make any amendments to whom you wish to transfer the booking satisfies sent with your Booking Form. On receipt of your travel arrangements, we will endeavor to all the conditions applicable to the holiday which your completed Booking Form and the required make the changes, provided that written are set out in these Booking Conditions. No payment, Greaves Tours LLC will proceed with notification is received at our offices from the transfer will be allowed after this time. Where we the reservation process. Please note, that your person who signed the Booking Form, or from approve the transfer of your booking, both you accommodation, flights and other his/her travel agent, at least 4 weeks before and the person to whom it is transferred will be arrangements, will only be requested by your departure date. This must be individually and jointly liable to pay us the price of Greaves Tours LLC once your Booking Form accompanied by a payment of $40 per person the holiday (or, if part of the price has been paid, with payment has been received. A valid to cover our administration costs. You shall the balance of the price) together with any contract comes into effect once a confirmation also be responsible for any costs associated additional costs we incur in effecting the transfer invoice is issued with all reservation status with the amended travel arrangements the booking satisfies all the conditions applicable being confirmed. themselves. Any alteration by you within 2 to the holiday which are set out in these Booking weeks of departure will be treated as a Conditions. No transfer will be allowed after this ADVANCED DEPOSIT AND CANCEL TERMS cancellation of the original booking and will be time. Where we approve the transfer of your booking, both you and the person to whom it is Due to advanced deposit conditions imposed subject to the cancellation charges set out in transferred will be individually and jointly liable to by some hotels, airlines, wild life resorts and clause 6 below. Please note that you may also pay us the price of the holiday (or, if part of the services, we may require a higher non- need to take out additional insurance as a price has been paid, the balance of the price) refundable deposit on certain itineraries. result of such change or alteration. together with any additional costs we incur in Special cancellation terms and fees may also If after the commencement of your holiday you effecting the transfer. apply. Our staff will inform you at the time of request any amendment to your arrangements booking. or accommodation, we and our agents will try We cannot make sightseeing or transportation to implement it, but wecannot guarantee that it 7 COMPLAINTS reservations without arranging the services of will be possible. In the event of such an If you have a problem during your holiday, one of our representatives and hotel booking. amendment being made, you will be liable for please report the matter to our ground any cancellation/retention charges that may be representatives at your holiday location or to GROUP DEPARTURES ORGANIZED BY leviedfor the previously booked service and for the manager of the hotel in which you are GREAVES TOURS LLC costs incurred by us and our agents in staying or to the supplier of the service If you are booking a Group Departure that is attempting to secure anyrevised arrangements. concerned. If your complaint cannot be Organized, Operated and Promoted by resolved locally, you must report the matter to Greaves Tours LLC, there are certain 5 CHANGES TO BROCHURE Greaves Tours LLC by phone, or fax within 48 additional terms and conditions that apply to We reserve the right to alter any of the hours, so that we may remedy the problem your tour. information contained in the brochure at any while you are still away. If the matter is not Group departures organized, operated and time. If we do so,we will make sure that any resolved to your satisfaction, on your return you prompted by Greaves Tours LLC will operate changes which affect your holiday will be should write a letter to our Tours Manager at once the minimum number of travelers communicated to you before we accept your our head office within 28 days. We will required for the departure have paid in full. In booking. acknowledge your letter, and within 28 days of the event that there are not enough travelers receipt send you a reply, or an explanation for for the group departure, you will be notified any further delay. 6 CANCELLATION and given a full refund. You, or any member of your party, may cancel All other Terms and Conditions apply to group your holiday at any time providing that the 8 PRICES departures organized, operated and promoted cancellation is made by the person signing the Greaves Tours LLC will not make any alteration by Greaves Tours LLC. Booking Form and is communicated to us in to the price of your holiday within 30 days writing either directly or viathe travel agent with before the date on which you are due to depart. 2 TRAVEL AGENTS whom you made your booking.As this results in Outside of this 30-day period, we may need to If your booking is made through a Travel Agent, administrative costs, Greaves Tours LLC will revise the price of the holiday upwards or Greaves Tours LLC will address all retain your deposit and assess the cancellation downward to allow for variations in certain communications to that Travel Agent. All charges shown below. incidentals, including but not limited to: monies paid by you to a Travel Agent are held i) transportation costs, including costs of fuel; ii) by them under or in contemplation of this Days before departure Total Travel Program Penalty dues, taxes or fees chargeable for services contract and will be the responsibility of such Before 90 days Deposit and Applicable Airfare such as landing, taxes or embarkation fees at Travel Agent held until such monies are Penalty ports or airports, or iii) the exchange rates 60 to 89 days 50% of entire tour price forwarded to Greaves Tours LLC. 45 to 59 days 75% of entire tour price 01 to 44 days 100% of entire tour price

Special cancellation terms may apply during festive periods. As applicable, Greaves Tours LLC will inform you at the time of booking.

DocuSign Envelope ID: 3F71DABF-9E5D-4742-9D5D-E477C06C49A4

BOOKING CONDITIONS

9 ALTERATIONS TO YOUR HOLIDAY BY US • Services of our escorts, tour guides and Conditions is found to be invalid or From time to time, changes may have to be local representatives, where appropriate. unenforceable, then the remainder of these made to your tour (e.g. itineraries, hotel • Excursions and tours where specifically Booking Conditions will not be affected but will accommodation or other travel arrangements), detailed. remain valid and enforceable. and these changes may be either major or • Porterage. minor. Where a change is a minor change, we • Visa for Bhutan and Tibet as applicable. will, if practicable, advise you before departure, TRAVEL INSURANCE but we are not obliged to do so, or to pay you WHAT IS NOT INCLUDED IN YOUR TOUR We strongly suggest our clients obtain travel compensation.A minor change is any change • International flights, unless specified. insurance. The company that we would suggest is CSA apart from a major change as defined below. • Travel Insurance, cost of visa/passport. Travel Protection. When a change is a major change, (and a major • Transport between your home and Their telephone number is 1-800-873-9855 or change is either an alteration to your flight time airport/port/station and vice versa. visit them on-line at by more than 12 hours or a change in type or • Airport departure taxes from Nepal. www.csatravelprotection.com standard of accommodation) we will advise you • Airport security charges if levied by any as soon as is reasonably possible. You will then airport to cover the cost of security The Greaves Tours account number is have the choice of accepting the change, arrangements. 14606012 and CSA will send us a copy of taking an alternative holiday (when this results • The cost of personal items such as laundry, our clients’ confirmation for our file. in a lower price, we will refund you the drinks with meals or otherwise, telephone CSA’s website is very user friendly. difference), or withdrawing from the contract calls and incidentals, etc. and accepting a full refund of all monies paid, • Meals other than specified. IMPORTANT NOTICE • Optional excursions. Read the insurance documents carefully. except for the insurance visa charges. It provides full details of what is and what is not • Gratuities/Tips for service paid on personal covered and the conditions of coverage. basis. 10 CANCELLATION OF YOUR HOLIDAY BY Coverage will vary from policy to policy and • The single or sole room supplement. Insurance company to Insurance company. US • Flight supplements. We reserve the right to cancel your holiday at any time. However, in no case will we cancel • Optional extras. your holiday less than 6 weeks before the • Excess baggage charges. scheduled departure date except for reasons outside of our reasonable control, as a safety 13 SPECIAL REQUESTS precaution to you, a force majeure event or If you have any special requests, you should failure on your part to pay the final balance.In inform Greaves Tours LLC or any travel agent circumstances where we are unable to provide through whom you make a booking at the time the holiday booked, or where you cancel the the booking is made. We will advise the relevant holiday as set out in paragraph 9 above, we will suppliers of such requests, but cannot return to you all monies paid, except for guarantee that they will be met. Greaves Tours insurance charges, or offer an alternative LLC has no liability to you if such requests are holiday of equivalent standard (subject to not met. availability) or a holiday of lower standard (subject to availability) in which event we will 14 CONDITIONS OF CARRIAGE refund the difference in sums which you have When your holiday includes travel on airline(s), paid to us. the conditions of carriage of that airline(s) apply, some of which may limit or exclude liability. This brochure is the responsibility of Greaves Tours 11 PROVISION OF SERVICES LLC. It is not issued on behalf of, and does not If, whilst you are on holiday, we find that it is commit the airlines mentioned therein or any not possible to provide a significant portion of airline whose services are used in the course of the services, which we agreed to provide to you the holiday. Please note that a child must be or, we become aware we will be unable to, we under 12 years of age, and an infant must be will use all reasonable efforts to make suitable under 2 years of age, on the date of their arrangements at no extra cost to you for the outbound flight to qualify for child/infant status. continuation of your holiday. We will also Copies of such international conventions and compensate you for the difference between the conditions of carriage, can be supplied to the services agreed, to be supplied and those client by us upon request. There is no guarantee actually supplied. Where we cannot make such that flights will depart at the time specified, and alternative arrangements, or where these we do not have any liability for any delay which arrangements are not reasonably acceptable to may arise. Where such a delay does arise, we you, we will, where appropriate, arrange for you will use our endeavors to arrange for the air to return to the location from which you carrier to provide appropriate meals etc, but departed at the beginning of your vacation by Greaves Tours LLC will not make any such the same form of transport used for your provision. outbound journey (or, if that is not available, another form of transport) and will, where 15 COMMUNICATION OF INFORMATION appropriate, pay you compensation. Unless otherwise agreed by us, all communications with you will be sent to the WHAT IS INCLUDED IN YOUR TOUR PRICE person who signs the booking form. It is your • Airport/Railway transfers and sightseeing as responsibility to ensure that all members of the detailed in the itinerary. group receive a copy of all such • Entrance fees at monuments and other communications and you must indemnify us for places of visit. any failure to do so. • Twin sharing accommodation with private bath or shower and toilet in each room. 16 THIS CONTRACT • Meals as described on the respective price panel. Please note that if any of these Booking DocuSign Envelope ID: 3F71DABF-9E5D-4742-9D5D-E477C06C49A4 BOOKING FORM Greaves Tours L.L.C. 1306 Old Skokie Road, Highland Park, IL 60035 Tel: 1 800 318 7801 / 1 224 765 4545 Fax: 1 224 765 4340 E-Mail: [email protected] Please read the important information and the booking conditions before completing the details on the form, in block letters, and return with your remittance. 1. Name & Address for Correspondence Sandy Schadler Lead Name

Address City State/Province

Zip/Postal Code Tel Home Tel Work

Emergency Contact Tel

2. Tour Details 3. Flight Details Regional Airport Type of Tour Flight Seat Request Date of Departure Meal Request Veg Non-Veg Date of Return Any Other Request

Type of Room Required

Single Occupancy Double Occupancy 4. How did you hear about Greaves Tours? Travel Agents* Magazine* Newspaper* Type of Bed One King/Queen Two Separate Beds Past Client Tourist Board Other* Smoking Non-Smoking *Please SpeciFy 5. Details of All Passengers Travelling including the Lead Passenger First Name Surname Place & Title Nationality Date of Birth Passport as Per Passport as Per Passport No. Date of Issue

6. Remittance Deposit payable at the time of booking is $500 per person. Domestic Airfare, which may not be refundable, is due in conjunction with the deposit at the time of theDeposit booking payable form. Ifat the the reservation time of booking is made is within 25% of 90 the days Tour of departure, Booking thePrice. full Domestic amount is Airfare,payable. which may not be refundable, is due in conjunction with the No.deposit of at Persons the time you sign and submit the bookingDeposit form. If @the $500 reservation per person is made within 90 days of departure, the full Totalamount is due. x $500

7. Please Sign Section if You are not taking Insurance Cover Recommended by Us I have declined to take out holiday insurance cover recommended by Greaves Tours LLC and hereby undertake on behalf of myself and all members of my party to arrange holiday insurance which provides comparable cover to that ofered in the tour operator brochure. Furthermore I absolve the tour operator and the travel agent of all possible liabilities which may arise due to my failure to take out adequate insurance cover. *Signature Date

8. Declaration I agree on behalf of myself and all other persons on this booking form that I have read and understood the unaltered Booking Conditions, Important Information and the Insurance Conditions (where applicable) and warrant that I have the authority of all persons named on this Booking Form to make the booking subject to these conditions. All members of the party personally accept responsibility to be aware of, and comply with health, passport and visa requirements. I am over 18 years of age. I also agree that where applicable, I authorize my agent to make this booking on my behalf.

*Signature Date Please ensure that you have the appropriate Travel Visas for your Journey. Greaves Tours is not responsible for acquiring them.