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We're Working Hard on How We Deal with Delays

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We're Working Hard on How We Deal with Delays Suggested alternative routes during disruption When Thameslink services from this station are subject to unplanned disruption, we have Issued Date: arranged for your ticket to be accepted as indicated below to get you to your destination May 2017 Suggested alternative route details from Redhill National rail and local bus alternatives Thameslink ticket holders To: Suggested routes: Southern train to London Victoria; Victoria line to Euston; London Midland train to Bletchley; London Midland train to Bedford (not Sundays) or London Midland train to Milton Keynes Central; bus Bedford X5# (from stop Y4) to Bedford. Alternatively, Southern train to Clapham Junction; Southern train to Bletchley; London Midland train to Bedford (not Sundays) or Southern train to Milton Keynes Central; BEDFORD bus X5# (from stop Y4) to Bedford X5# X5# St Neots MILTON Sandy KEYNES See below how to get to Luton Station Interchange; then bus E# Mondays to Fridays only (from stand Flitwick Biggleswade CENTRAL Harlington 81# Flitwick, Harlington 10) to Toddington; then bus 42# to your destination or bus A# (from stand 10) to Houghton Regis Arlesey (Morrisons stop M2); bus 38A Saturdays only to Toddington; then bus 42# to your destination Leagrave LUTON 101 See below how to get to Luton Station Interchange; then walk (4 minutes) to Luton (Silver Street) via Bletchley LUTON AIRPORT Leagrave 100 HITCHIN footpath towards town centre and Bute Street; bus 23#, 27#, 28# to Leagrave PARKWAY 757* (see note below) STEVENAGE Southern train to London Victoria; Green Line Coach 757 (from stop 11*) to Luton Station Interchange. 321 366# Alternatively from London Victoria; Victoria line to King's Cross St Pancras; Great Northern train to Harpenden 366# Luton Knebworth Stevenage; bus 100, 101 (from stop N) to Luton Station Interchange. (* Stop 11 is opposite Victoria St Albans Welwyn North Station on Buckingham Palace Road) Abbey Watford 321 WELWYN GARDEN CITY Junction ST ALBANS CITY 724 300, 301, Hatfield Southern train to London Victoria; Green Line Coach 757 (from stop 11*) to Luton Hampton Hotel; walk 602 602, 724 Welham Green (2 minutes) to Luton Airport Parkway station via adjoining footpath. Alternatively from London Victoria; Radlett Luton Airport Parkway Victoria line to King's Cross St Pancras; Great Northern train to Stevenage; bus 100 (from stop N) to Elstree & Borehamwood Brookmans Park Luton Hampton Hotel; walk (2 minutes) via adjoining footpath. (* Stop 11 is opposite Victoria Station Mill Hill Broadway 84 Potters Bar exit on Buckingham Palace Road) Hadley Wood New Barnet Southern train to London Victoria; Victoria line to King's Cross St Pancras; Great Northern train to Hendon Oakleigh Park Harpenden Welwyn Garden City; bus 366# to Harpenden. Alternatively see how to get to St Albans City; then bus New Southgate 321 or 657 to Harpenden Cricklewood Southern train to London Victoria; Victoria line to King's Cross St Pancras; Great Northern train to St Albans City Alexandra Palace Hatfield; bus 300, 301, 602, 724 to St Albans City West Hampstead Hornsey Thameslink Harringay West Hampstead Thameslink Southern train to London Victoria; Victoria line to Green Park; Jubilee line to West Hampstead Willesden Junction Kentish Town FINSBURY PARK London St Pancras International Southern train to London Victoria; Victoria line to King's Cross St Pancras LONDON ST PANCRAS LONDON KING’S CROSS INTERNATIONAL Southern train to London Victoria; Victoria line to King's Cross St Pancras; Circle/Hammersmith & City/ LONDON Farringdon Metropolitan line to Farringdon EUSTON Farringdon You can use your City Thameslink Thameslink ticket on LONDON any of the routes Southern train to London Victoria; Circle/District line to Blackfriars; walk (5 minutes/0.2 miles) along CHARING CROSS LONDON City Thameslink LONDON shown or on Tube, bus New Bridge Road to City Thameslink BLACKFRIARS or other operators LONDON LONDON trains within the VICTORIA Waterloo London Travelcard London Blackfriars Southern train to London Victoria; Circle/District line to Blackfriars East BRIDGE area to get to your destination. London Bridge Southern train to London Bridge LONDON WATERLOO Swanley Southern train to East Croydon OR bus 405# (from bus station stop 3) to Croydon Fairfield Halls (stop CLAPHAM JUNCTION BROMLEY East Croydon Eynsford KC) and then walk (6 minutes/0.3 miles) via Park Lane and George Street to East Croydon SOUTH Shoreham Wimbledon Otford Purley Southern train to Purley OR bus 405 (from bus station stop 3) to Purley (alight Tesco for station) Not all Thameslink stations are shown Bat & Ball in the shaded area. Coulsdon South Southern train to Coulsdon South OR bus 405 (from bus station stop 3) to Coulsdon South Sutton EAST CROYDON Southern train to Merstham or bus 357#, 405#, 430# or 435# (from bus station stops 2, 3 or 4) Merstham to Merstham Guildford Dorking Redhill Gatwick Airport Great Western Railway or Southern train OR bus 100#, 400#, 420# or 460# (from bus station stops 1 or 2) GATWICK AIRPORT Three Bridges Sevenoaks Three Bridges Southern train OR bus 100# or 400# (from bus station stop 2) to Three Bridges Horsham Balcombe Balcombe, Haywards Heath, See above for details of how to get to Three Bridges †; If we are unable to run trains, we will do our Tonbridge Wivelsfield, Burgess Hill, best to run replacement buses, however there may be a long wait. If you are able to, we advise you to HAYWARDS HEATH Hassocks, Preston Park, Brighton make your own way to an alternative station Wivelsfield † - If we are unable to run trains, we will do our best to run replacement buses, however there may be a long wait. If you are able to, we advise you to make your own way to an alternative station Burgess Hill # - On bus routes marked # in the table above you may have to buy a bus ticket and apply for a refund Hassocks Preston Park The routes listed above are only suggestions. Your ticket will also be accepted on services of the following operators to get to your destination: Havant Barnham Lewes St Leonards • East Midlands Trains (for London - Luton/Bedford ticket holders only) BRIGHTON Warrior Square • Great Northern • Great Western Railway • London Buses • London Midland • London Tramlink Inner London rail and Tube alternatives Key to maps • London Overground • London Underground National Rail • Southeastern Interchange station • Southern Willesden Junction Interchange with London Underground • South West Trains West Hampstead Thameslink Interchange with other train services Interchange with airport For rail journeys please plan your journey at nationalrail.co.uk or by calling National Rail Enquiries on 03457 48 49 50 for the latest Kentish Town Interchange with London Tramlink information. For bus journeys please visit traveline.info or call Traveline on 0871 200 22 33 FINSBURY PARK Camden Thameslink South West Trains Town We have made every effort to ensure the information above was correct at the time of printing. However information including bus numbers/ LONDON East Midlands Trains London Midland Baker EUSTON Southern Great Western Railway routes may be altered by third parties without prior notice. Street LONDON KING’S CROSS Southeastern London Overground Euston Square MOORGATE LONDON ST PANCRAS Station walking link Did you know about this disruption before you got to the station? INTERNATIONAL Farringdon LONDON LIVERPOOL STREET Become one of the thousands of people every month who get the latest information from our website Green Park LONDON London Underground thameslinkrailway.com/thameslink-live City Thameslink Aldgate Tube station LONDON LONDON Bank Further information and contacts Westminster CHARING CROSS BLACKFRIARS Northern line Metropolitan line LONDON Monument Jubilee line Hammersmith Journeys via alternative routes may take longer than your normal journey or operate only at certain times. Further VICTORIA Waterloo East Victoria line & City line LONDON information will be available from the sources below: WATERLOO LONDON BRIDGE District line Central line Circle line Rail services: Tube and London bus: Bus services outside of London: National Rail Enquiries Transport for London Traveline Bus services Online Online Online nationalrail.co.uk tfl.gov.uk traveline.info 620 Bus link / bus route number # You may need to purchase a ticket By telephone By telephone By telephone Please be aware that not all intermediate stations are shown and apply for a refund on these bus routes 03457 48 49 50 0343 222 1234 0871 200 22 33 on the maps for other National Rail operators and * Bus service 757 operates a frequent express service London Underground services. between Luton Interchange, Luton Airport Parkway and Brent Cross Bus Station (for local bus connections to Mill Hill Delay Repay If you have any feedback about the information contained Broadway, Hendon and Cricklewood) and to Central London If your journey on Thameslink was delayed by 15 minutes or more, you can claim for compensation through the in any of our alternative route literature please email your Baker Street and Victoria (for bus and tube connections). Delay Repay scheme. comments to: [email protected] To claim, pick up a Delay Repay leaflet or fill in the online form atthameslinkrailway.com/delayrepay We’re working hard on how we deal with delays... Train operator Website Twitter National Rail Thameslink thameslinkrailway.com @TLRailUK 03457 48 49 50 (24 hour) DR.CI.DIS.PREP.MATRIX.RDH.MAY.17.
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