WCMC Team Newsletter “The Best in the Business” Issue 5 ⚡ July 2018
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WCMC Team Newsletter “the best in the business” Issue 5 ⚡ July 2018 TABLE OF CONTENTS A Note from Ozzie ⚡ Page 1 Get to know your team ⚡ Page 2 July Work Anniversaries ⚡ Page 3 Rules of the road ⚡ Page 4 HR Spotlight ⚡ Page 5 & 6 Events you missed in June ⚡ Page 7 July Events Calendar ⚡ Page 8 A note from Ozzie... August Events Calendar ⚡ Page 9 WCMC Team - As we head into the 2nd half of 2018, we continue to set the pace in the industry. In the ⚡ Ride for a reason flier Page 10 past few months, we have seen great things happening within our company, strength in the Windy City gives back ⚡ Page 11 numbers at dealership events and customer loyalty, and continuous growth in the knowledge of our team members. I am proud to work with such a tremendous group of people. I appreciate Windy City Creed ⚡ Page 12 all the time and commitment you have been putting into our dealerships as we are in the heat of riding season and floor traffic has been very busy. We need to continue to focus on providing the exceptional customer experiences and exemplifying ourselves as the world class organization we are. Another note to the team: you may have heard about the recent announcement that European tariffs have been implemented on U.S. made motorcycles. While this may impact the motor company, it will have no impact directly on WCMC or the dealership business model, which is far broader than the manufacturer’s business model. I want to assure you that we do not anticipate this adversely affecting our company, employees or customers negatively in any way. As you know, the dealership business model is built on significantly more than new motorcycle sales, including used motorcycle sales, new rider training, parts & accessories and apparel sales, service, rentals and tours as well as other rider services. And frankly, the situation could actually have a positive effect on our already rising used motorcycle sales both in quantity and in value SEND US YOUR BIKE and may even further increase our service business in maintaining and customization of bikes. PHOTOS! We are looking to kick off 3rd quarter strong and have a positive outlook on the future. Great We’re looking to feature employees and things will continue to happen for our company and that is a direct result of the dedication from their rides. Send us a picture of your bike each and every one of you. As always, thank you for everything you do and all your hard work! and a short write-up of what inspired you to ride. Email the picture and short write-up to: Ride safe and ride often! [email protected]. Make sure to include your full name and store location. Ozzie Giglio CEO/Dealer Principal PAGE 1 [ employee spotlight “get to know your team” ] 5) What’s the best Halloween costume? 14) At what job would you be terrible? Race Car driver suit Computer tech 6) What’s your favorite word? Retirement 15) What’s something you say you’ll do, but never will? Nothing 7) What was your first job? Paper route 16) For what are you most grateful today? 8) What’s one thing you’re excited about My Family that’s coming up in 2018? The H-D Ride home tour 17) What energizes you and brings you (San Diego , Ca to Milwaukee, WI) excitement? New opportunities “Man of the People” 9) If someone were to play you in a movie, 18) If you could invite 3 people, dead or alive, who would you want it to be? Chuck Norris to a dinner party, who would they be, and Mike Papp why? My Grandfather, Father and brother 10) What was the worst job you’ve ever had? TOURS & RENTALS There’s no such thing as a “worst” job, I’ve 19) Where is your happy place? Florida always made the best out of the situation. MANAGER 20) How can someone win a gold star with 11) If you could win an Olympic medal for you? Honesty, trust, going above and beyond. 1)What brought you to the Windy City any sport, real or fake, what would it be? Motorcycle company? Ozzie & Jill Giglio Wrestling 21) What does success mean to you? Setting goal and achieving them. 2) When you’re not working, how do you like 12) What movie or TV show title best to spend your time? With my wife describes your week? Happy Days 3) What’s the first concert you attended? 13) What’s your hidden talent? Bruce Springteen I have many & I’m keeping them all hidden 4) What’s your favorite 90’s show? Mac Gyver [ welcome our new WCMC & MMC team members ] ⚡ Vivica Flores ⚡ Christopher Harris ⚡ Randy Lessnau Jr ⚡ Kamila “Lariyah” Hayes MotorClothes | Illinois H-D® Bike Sales | Wild Fire H-D® Service Tech | Milwaukee H-D® Bike Sales | Fox River H-D® ⚡ Connor Trahey ⚡ Sara Kraft ⚡ Sierrah Hawkins ⚡ Erin Hayden Porter | Fox River H-D® MotorClothes | Illinois H-D® MotorClothes | Milwaukee H-D® Bike Sales | Starved Rock H-D® ⚡ Adam Zaha ⚡ Bryan Holfeltz ⚡ Mike Czarnecki Porter | Fox River H-D® Service Advisor Parts Associate (seasonal) Milwaukee H-D® Milwaukee H-D® ⚡ Ebony Cheatham MotorClothes | Milwaukee H-D® ⚡ Nicholas Mandas ⚡ Sonia Breceda Porter/Driver | McHenry H-D® Sales/Finance | McHenry H-D® ⚡ Thomas Stukel Parts Associate (seasonal) ⚡ Michael Wojdacz ⚡ William Buehring Illinois H-D® General Sales Manager Sales/Finance | Illinois H-D® West Bend H-D® PAGE 2 WCMC [ July work anniversaries ] Shannon Bell [ 12 years] James Gates [ 3 years] Nathan Lawrence [5 years] Gabe Sargis III [ 1 year] 7/5/2006 - Fox River H-D® 7/3/2015 - Fox River H-D® 7/1/2013 - Barbed Wire H-D® 7/14/2017 - Woodstock H-D® Christopher Benecke [ 1 year] Jamie Goetschel (Langeler) Kevin Maxant [ 16 years] John Warren [1 year] 7/14/2017 - City Limits H-D® 7/1/2002 - Illinois H-D® 7/6/2017 - Starved Rock H-D® [ 10 years] 7/2/2008 - City Limits H-D® Gerald Bossolono [ 2 years] Marc Maxant [ 19 years] 7/28/2016 - Fox River H-D® 7/6/1999 - Wild Fire H-D® Edward Harding [ 4 years] 7/22/2014 - Milwaukee H-D® Rena Carbonara [ 1 year] Lance Mertzig [ 1 year] 7/13/2017 - Fox River H-D® 7/1/2017 - West Bend H-D® Elliot Kravetz [ 4 years] 7/16/2014 - City Limits H-D® William Dustin [ 1 year] David Miller [ 8 years] 7/27/2017 - Woodstock H-D® 7/24/2010 - City Limits H-D® Lawrence Lahr [ 1 year] 7/25/2017 - City Limits H-D® Danielle Franck [ 3 years] Jennifer Pitman [ 1 year] 7/14/2015 - Wild Fire H-D® 7/6/2017 - McHenry H-D® [ July birthdays: ] [ Job openings: ] - Woodstock Triumph - Woodstock H-D® [2] Kenneth Weinstein [18] Brandon Chaddick ⚡ Starved Rock H-D®: ⚡ WCMC Event • H-D® Parts [5] Jason Scobee - Starved Rock H-D® [19] Isabel Barrios - WCMC Coordinator West • Service Tech (Responsible for Fox River, [5] Pepe Celis - Barbed Wire H-D® [20] Joseph Thompson - Milwaukee H-D® • MotorClothes Starved Rock & Barbed Wire) • Shipping/Receiving [5] Gabriel Sargis III - Woodstock H-D® [20] Cory Hespeler - McHenry H-D® Contact [6] Adam Zaha - Fox River H-D® [21] Nicholas Bohn - Woodstock Triumph ⚡ Illinois H-D®: Lesley Chermansky at • Bike Sales [6] Bruce Geisen - Woodstock H-D® [22] Michael McCoy - Milwaukee H-D® • MotorClothes [email protected] [6] Amanda Watter - West Bend H-D® [23] Kathryn Gleason - WCMC • H-D® Parts or apply online on any of our • Service Porter [8] Sean Studnicka - Wild Fire H-D® [23] Shannon Bell - Fox River H-D® dealership websites! • Service Advisor [8] Richard Schlesinger III - City Limits H-D® [23] Steven Kaufman - Wild Fire H-D® [9] Kevin Maxant - Illinois H-D® [23] John Gutschenritter - Milwaukee H-D® ⚡ Starved Rock H-D®: • H-D® Parts [10] Anthony Marzullo - Wild Fire H-D® [25] Bowen Kennebeck - Woodstock H-D® [10] Jeanna Jackson - McHenry H-D® [25] Nathan Rega - Woodstock Triumph ⚡ Barbed Wire H-D®: • Service Tech [11] William Curran - Wild Fire H-D® [26] Kenneth Prudlick - Woodstock H-D® • Service Porter [11] Katlin Broullard-Verley [26] Kristiana Smith - Woodstock H-D® - Woodstock Triumph Fox River H-D®: [28] Thomas Vodicka - Milwaukee H-D® ⚡ • H-D® Parts [12] Goran Zadrima - Milwaukee H-D® [30] Edwin Camalieri - Illinois H-D® • Service Tech [13] Martin Duggan - Woodstock H-D® [31] Sierrah Hawkins - Milwaukee H-D® • MotorClothes [16] Tyler Schaap - City Limits H-D® ⚡ Milwaukee H-D®: [18] Elliot Kravetz - City Limits H-D® • MotorClothes Manager ⚡ Windy City Triumph: • Parts Department page #3 wcmc [ rules of the road ] Employees who are riding any bikes (except their own, pleated and insured bikes) must have a valid I.D. with M endorsement, have been approved by their GM, Must wear a helmet at all times, whether on the street or simply in the dealership parking lot and must not have consumed any alcohol or drugs, prescription or otherwise, within 12 hours of riding. You must be wearing appropriate protective clothing, which means No shorts, sandals or open towed shoes/boots human resources [ quick reminder ] Dress Code: We have a dress code and uniform policy in our organization for our entire team. Please note what department you are in on this policy as our expectation is for everyone to adhere to this and be in a uniform shirt and pants as the policy states when working. When you think of World Class Companies like Disney, Professional Athletic teams, Apple Stores, Chic-Fil-A, and other great retail operations, they all are disciplined to wearing their uniforms because they take a great sense of pride in their Team and what it stands for.