2020 Annual Report April 1, 2019 - March 31, 2020 Dear Friends
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2020 Annual Report April 1, 2019 - March 31, 2020 Dear friends, “Do nothing out of selfishness or out of vainglory; rather, humbly regard others as more important than yourselves, each looking out not for his own interest, but [also] everyone for those of others.” Philippians 2:3-4 For 75 years, Catholic Charities New Hampshire has been caring for others, guiding them with dignity and respect. We are experiencing unprecedented and uncertain times and the work of CCNH is needed more than ever before. It is through your compassion and faith that His work continues to be done throughout all of New Hampshire. I am grateful for all you do in the name of our Lord and in charity to His people. In the pages of this year’s report, you’ll find glimpses of the past and present – a reflection of the transformation that has taken place in caring for those in need. May God continue to bless the work you make possible, and may God bless all who look out for the interest of others. Sincerely yours in Christ, Most Reverend Peter A. Libasci Bishop of Manchester Dear friends, A friend recently told me that life happens “for” you not “to” you. This may be a simple concept for some but it was a watershed moment for me. Sometimes it’s easier and more comfortable remaining in a victim or blaming mode when feeling like everything is happening “to” you. Growing up with the feeling that many things happened “to” me always left me feeling like I was not enough. For me, the paradigm shift of moving from life happening “to” me to “for” me has changed my whole perspective and outlook on things. In light of the continued pandemic, our precarious future, and so much political and racial tension, both locally and nationally (in which we continue to pray for healing), it can be easy to feel like life is happening “to” us, which can leave us anxious or in despair. But when we flip the coin and look at it from another perspective, as if life is happening ”for” us, instead of getting angry, bitter or playing the blame game, we move to a mode of learning, curiosity, and growth. 2 • Catholic Charities New Hampshire In addition to this new mindset, I’ve moved to change my focus to one of greater gratitude. In a time of so much uncertainty, paying closer attention to all I take for granted and appreciating all I have in front of me certainly helps to balance out the days when I feel anxiety creeping in. When you think about it, there truly is so much of God‘s abundance around us when we take the time to look. Seek that; revel in that; rest in that. The last five months have been trying for all of us, each in our own way. And many of our staff have gone above and beyond in their dedication and commitment to serve those most in need: our seniors, the poor, the frightened and the marginalized. I deeply, deeply appreciate their self-sacrifice and your contributions to help edify, stabilize, nurture and heal those in need. There are many heroes among us, certainly those serving on the front lines in our nursing homes, at the Food Bank, in our social service programs, in those providing back office support (accounting, IT, and HR), and in communications and fundraising. Earlier this year, we were notified that Catholic Charities New Hampshire was recognized by Business NH Magazine with the “Nonprofit of the Decade” Award. What an honor - and testament to our phenomenal Board, volunteers and our many benefactors who continue to believe in us and the tremendous value and impact of our work! Honestly, this award was only possible because of YOU. Thank you!! I’m SO grateful for EACH of you — for your heart, your service and your contribution(s). When life happens “for” us, we benefit and grow from the fruits of our labor. We had an exciting decade from 2010 to 2019 – not only a decade of many successes but one of change, of adaptation, of learning from our mistakes and, most importantly, of growth. To highlight a few: the Food Bank moved into a new building, 4x larger than their previous one (end of 2009); we acquired (and later sold) a home care agency and started a new staffing agency; we acquired Warde Rehabilitation and Health Center (Windham) and sold Good Shepherd Rehabilitation and Health Center (Jaffrey); St. Charles transitioned from a children’s home to a special needs children’s school; we expanded Our Place to Nashua (and temporarily Rochester); we overhauled our social services support to focus more on case management and “Life Plan” development; and finally, we acquired The CareGivers, Monadnock at Home and Liberty House. I’d say it was a very busy decade. God has been good to us, indeed! And if life (and God) is “for” us, who can be against? Peace and God Bless, Thomas Blonski President & CEO 2020 Annual Report • 3 You Are Making a Difference Thanks to your support, you have provided hope, healing – and a better path forward – for thousands of New Hampshire residents over the past year, including: • 125,902 food-insecure households gaining adequate access to food, nourishment and critical advocacy programs through the New Hampshire Food Bank. • 2,277 individuals and families moving from lives of poverty, despair and a lack of basic needs to successful and self-sufficient paths forward through our Parish & Community Services program. • 1,124 seniors living their lives to the fullest through high-quality, compassionate care at our seven Healthcare Services facilities. • 574 newcomers on the path to citizenship and a better life through our Immigration Legal Services program. • 543 homebound and disabled seniors avoiding isolating worlds and remaining independent because of the groceries, rides to medical appointments and other forms of emotional support through The CareGivers. • 359 homeless and at-risk veterans waking up to better tomorrows through the transitional housing, recovery services and various forms of assistance at Liberty House. • 347 individuals finding a greater sense of peace and healing amid a wide range of life issues through our Mental Health Counseling Services. • 92 seniors preserving their wishes to remain living at home and maintaining the key community connections they rely on through Monadnock at Home, our newest program. • 89 parents gaining the skills, education and support to build stable and nurturing home environments and reduce childhood stressors through the Our Place program. • 57 adoptive couples receiving home studies or post placement services, or individuals seeking reunification through Adoption Services. • 40 children healing from the impairments and disabilities they face because of the emotional, academic, therapeutic and social support they receive at St. Charles School. 4 • Catholic Charities New Hampshire How You Are Moving Lives Forward Strengthening Mental Health (Mental Health Counseling Services) • 82% of clients report a reduction of symptoms. • 82% indicate positive behavior change. • 81% report improvements in their overall quality of life. Building Secure Families (Our Place) • 100% of parents in our pregnancy & parenting education program note improvements in their parenting knowledge and skills. Helping Homebound Seniors Avoid Isolation (The CareGivers) • 95% of homebound seniors say their quality of life improved because of our services. • 91% of clients indicated that we helped alleviate their stress and worries. Catholic Charities New Hampshire Values Vision Collaboration We envision a future where vulnerable people are protected and supported, Honor family life and marriage are preserved and strengthened and all are cared for with compassion and respect. We strive to provide person-centered services to Optimism strengthen New Hampshire families and build independence. Integrity Mission Compassion Grounded in the life and ministry of Jesus Christ, Catholic Charities NH responds Excellence to those in need with programs that heal, comfort and empower. Service 2020 Annual Report • 5 You Are Part of a Legacy Nurturing Children & Strengthening Families Catholic Charities NH’s early focus, aligned with key social needs of the 1940s, was with services for the young and elderly. As part of that, we coordinated and assumed the financial management of six orphanages managed by religious communities in New Hampshire. In assessing the needs of children, our emphasis shifted towards placing children in loving and secure families, rather than institutional settings. Our work with NH’s orphanages paved the way for our Adoption Services program, which remains in operation today and has assisted in the placement of more than 2,000 children in loving homes. The Our Place program was established in 1982 in Manchester through a collaboration with Catholic Medical Center. The program initially offered support for pregnant and parenting teens to help reduce child abuse and neglect. Our Place expanded to also serve families in the Greater Nashua area. Today, the program remains strong, with a more comprehensive focus on pregnancy and parenting education and equipping families with the skills to build nurturing and safe home environments while reducing childhood stressors and preventing abuse. 6 • Catholic Charities New Hampshire St. Charles Children’s Home was acquired by Catholic Charities NH in 1968 and transitioned from the last of the orphanages to group home care. For more than 100 years, St. Charles operated as a residential home for children, until becoming a short- term therapeutic education service provider for students with behavioral, emotional and social challenges in 2012. In 2018, the St. Charles Children’s Home became St. Charles School, a full-time licensed special education school for students, grades K-8, who display severe emotional disturbances and other forms of behavioral impairments. 6 • Catholic Charities New Hampshire 2020 Annual Report • 7 You Are Part of a Legacy Feeding the Hungry The New Hampshire Food Bank opened its doors in 1984 as a program of Catholic Charities NH and remains the only food warehouse distribution center in the state.